Palm Tungsten E2 User Manual

Getting Started

Copyright and Trademark

© 2003-2004 palmOne, Inc. All rights reserved.

palmOne, Tungsten, the Tungsten logo, “T” (Stylized), Addit, Blazer, Graffiti, HotSync, Palm, Palm Powered, Palm OS, the Palm logo, and VersaMail are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

palmOne, Inc. uses the Bluetooth wireless technology trademark under express license from Bluetooth SIG, Inc. RealPlayer is a trademark or registered trademark of RealNetworks, Inc. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. This product includes technology owned by Microsoft Corporation and cannot be used or distributed without a license from Microsoft Licensing, GP.

Disclaimer and Limitation of Liability

palmOne, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.

palmOne, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. palmOne, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

[ ! ] IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

Software Download Available

Palm® Desktop software is supplied on a CD. If you do not have access to a CD drive for your computer, you can download Palm Desktop software from www.palmOne.com/intl/support.

PN: 406-10389-05

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Table of Contents

About This Guide ..................................................................	vii
Tips for viewing this guide.........................................................................	vii
What’s in this guide? .................................................................................	viii
Sidebars........................................................................................................	ix
Chapter 1: Your Handheld .......................................................	1
What’s on my handheld? .............................................................................	2
What’s on the CD? ........................................................................................	7
Opening applications..................................................................................	10
Using the 5-way navigator .........................................................................	12
Entering information ..................................................................................	17
Using menus ...............................................................................................	22
Handheld do’s and don’ts ..........................................................................	23
Beyond the basics.......................................................................................	24
Chapter 2: Synchronizing Your Handheld
with Your Computer...............................................................	25
Why synchronize information?..................................................................	26
What information is synchronized?...........................................................	27
How to synchronize ....................................................................................	28
Using Quick Install and the Send To Handheld droplet ..........................	29
Beyond the basics.......................................................................................	31
Chapter 3: Managing Your Contacts ....................................	32
Adding a contact .........................................................................................	33
Locating a contact on your list...................................................................	35
Beaming a contact ......................................................................................	36
Beyond the basics.......................................................................................	37

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Chapter 4: Managing Your Calendar ....................................	38
Scheduling an appointment.......................................................................	39
Checking your schedule .............................................................................	41
Setting an alarm..........................................................................................	42
Beyond the basics.......................................................................................	43
Chapter 5: Managing Your Office Files.................................	44
Creating and managing Office files? .........................................................	45
Opening files from within Documents ......................................................	46
Beyond the basics.......................................................................................	47
Chapter 6: Viewing Photos and Videos...............................	48
Supported file types ...................................................................................	49
Viewing photos or videos ..........................................................................	50
Organizing photos or videos into albums ................................................	51
Sending a photo or video using Bluetooth technology...........................	53
Beyond the basics.......................................................................................	54
Chapter 7: Listening to Music...............................................	55
Transferring MP3 files to an expansion card............................................	56
Transferring music from a CD to an expansion card...............................	59
Playing music on your handheld...............................................................	64
Beyond the basics.......................................................................................	65
Chapter 8: Managing Your Tasks..........................................	66
Creating a task.............................................................................................	67
Organizing your tasks.................................................................................	68
Marking a task complete ............................................................................	69
Beyond the basics.......................................................................................	70
Chapter 9: Writing Memos....................................................	71
Creating a memo ........................................................................................	72
Viewing and editing a memo.....................................................................	73
Beyond the basics.......................................................................................	74

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Chapter 10: Writing Notes in Note Pad................................	75
Creating a note............................................................................................	76
Viewing and editing a note ........................................................................	77
Beyond the basics.......................................................................................	78
Chapter 11: Making Wireless Connections .........................	79
What can I do with the built-in Bluetooth wireless technology? ............	80
What types of connections can I make?....................................................	80
Entering basic Bluetooth settings..............................................................	81
Setting up a phone connection..................................................................	82
Accessing email and the web wirelessly .................................................	86
Setting up a connection for wireless synchronization.............................	88
Beyond the basics.......................................................................................	92
Chapter 12: Sending and Receiving Text Messages...........	93
Sending a text message .............................................................................	94
Viewing a text message .............................................................................	95
Beyond the basics.......................................................................................	96
Chapter 13: Browsing the Web.............................................	97
Accessing a web page ................................................................................	98
Beyond the basics.......................................................................................	99
Chapter 14: Sending and Receiving Email Messages ......	100
Setting up an account...............................................................................	101
Getting and reading email .......................................................................	104
Sending an email message......................................................................	105
Working with attachments .......................................................................	106
Beyond the basics.....................................................................................	109
Chapter 15: Expanding Your Handheld..............................	110
What type of expansion cards can I use? ...............................................	111
How can expansion cards help me?........................................................	111
Removing an expansion card ..................................................................	112

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Inserting an expansion card.....................................................................	113
Beyond the basics.....................................................................................	114
Chapter 16: Customizing Your Handheld ..........................	115
Setting the date and time.........................................................................	116
Preventing your handheld from turning on by accident .......................	118
Changing the screen fonts .......................................................................	119
Changing the background of your screen ..............................................	121
Correcting problems with tapping ..........................................................	122
Selecting sound settings ..........................................................................	123
Changing entries in Favorites ..................................................................	124
Beyond the basics.....................................................................................	125
Chapter 17: Common Questions .......................................	126
Beyond the basics.....................................................................................	131
Product Regulatory Information .........................................	132
Index ......................................................................................	138

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About This Guide

[ ! ] Before You Begin

Complete the steps in

Read This First in your handheld package to set up your handheld and install the software on your computer and your handheld.

This guide tells you everything you need to know to start using your handheld— from the things you’ll do every day, to the things that make your handheld not only useful, but fun.

Tips for viewing this guide

Here are some helpful tips for making it easier to read and find information in this guide as you view it in Adobe Reader:

•To magnify the page, click the magnifying glass , move the cursor (which is now a magnifying glass) over the page, and click repeatedly. Click Previous View ( or depending on your version of Reader) to return to the original view.

•Click an entry in the Table of Contents or Index to go directly to that section of the guide.

•If you link to a page in the guide, to return to the page you were on before you clicked the link, click Previous View ( or depending on your version of Reader).

•When selecting the page(s) to print, be sure to use the file page number shown at the bottom of your computer screen, not the printed page number. For example, to print the page you are reading right now, select page 7 (the file page), not page vii (the printed page).

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What’s in this guide?

The info in this guide includes step-by-step instructions, links to cross-references, and sidebars.

Step-by-step instructions

Here you’ll find how-to information. Look for these cues in instructions:

Continued

Done

[ ! ] IMPORTANT

[ & ] OPTIONAL NOTE

WINDOWS ONLY MAC ONLY

Cue that means the procedure continues on the next page.

Cue that signals the end of the procedure. You're done.

A step that you must follow; otherwise, you could experience an error or even lose information.

A step you might find useful.

Information that applies only in certain cases or that tells more about a procedure step.

A procedure or text that applies to one platform only. In most cases, if you see one heading, check the following or preceding sections for the other. Sometimes, there is no Mac counterpart for a Windows procedure or text—this feature is not available to Mac users.

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	Sidebars
	[ ! ] Before You Begin
Tip			Things you must complete before you can do the steps described in a procedure or group of
To access the User Guide,			procedures.
you need to be connected
to the Internet.			Tip
			A suggestion on how to use a feature more fully; a shortcut; a pointer to a related feature.
			Did You Know?
			An interesting fact about the topic being described; may include a link to more information.

»

Key Term

A technical term related to the topic being described. The term may appear in this guide or only on your handheld.

User Guide

A pointer to the User Guide on the web where you can learn about more things you can do with an application or feature.

Support

A pointer to the web where you can find help if you experience problems with the features discussed in the chapter or with your handheld.

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CHAPTER 1

Your Handheld

In this chapter

What’s on my handheld?

What software is on my handheld?

What’s on the CD? Opening applications Using the 5-way navigator Entering information Using menus

Handheld do’s and don’ts Beyond the basics

Like a good personal assistant, your handheld helps you keep track of your schedule, your business and personal contacts, your to-do list, even your

Microsoft Office and multimedia files.

Stay productive by carrying more of your important files and documents. Get connected with wireless access to email, text messages, and the web. View digital photo and video albums directly on your handheld, or insert an expansion card (sold separately) to listen to your favorite music. And don’t worry about losing your information— even if the battery drains completely, the information stays in your handheld’s memory. Simply recharge to access it again.

Benefits

•Carry more of your important information, and work with it on the go

•Save time and stay organized

•Travel light

•Never lose important information

•Stay in touch with wireless connectivity

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CHAPTER 1	Your Handheld

What’s on my handheld?

Front

	Screen
	Clock icon	Brightness icon
		5-way navigator
	Input area
		Tasks
	Calendar
	Contacts	Note Pad
		Quick Buttons
	Screen	Displays the applications and information on your handheld. The
		screen is touch-sensitive.
	Clock icon	Displays the current time and date.
	Input area	Lets you enter info with Graffiti® 2 writing or open the onscreen
		keyboard.
	Brightness icon	Lets you adjust the brightness of your handheld’s display.
	5-way navigator	Helps you move around and select info to display on the screen.
	Quick buttons	Turn on your handheld and open Calendar, Contacts, Tasks, and Note
		Pad.

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CHAPTER 1

» Key Term

IR Short for infrared. Beaming uses infrared technology to send information between two IR ports that are within a few feet of each other.

Did You Know?

Beaming lets you quickly share appointments, addresses, phone numbers, and more.

Your Handheld

Top and side

IR port	Stylus
Expansion
card slot	Headphone
	jack
	Power button

IR port	Beams information between handhelds and other devices that have an
	IR port.
Expansion card	Lets you insert an expansion card (sold separately) to play music, back
slot	up info, and add memory, applications, and accessories to your
	handheld.
Power button	Turns your handheld on or off and lets you turn Keylock on (if active).
Headphone jack	Lets you connect standard 3.5 mm headphones (sold separately) to
	your handheld so you can listen to music and other audio applications.
Stylus	Lets you enter information on your handheld. To use the stylus, slide it
	out of the slot and hold it as you would a pen or pencil. Using your
	fingertip instead of the stylus is OK, but don’t use your fingernail, a real
	pen, or any other sharp object to touch the screen.

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CHAPTER 1	Your Handheld

»

Key Term

USB The type of connector or cable that’s commonly used to connect accessories to a computer.

Back

Bluetooth® radio

(internal)

Speaker

Multi-	Reset
connector	button

Speaker	Lets you listen to alarms, game and system sounds, and music.
Reset button	Resets your handheld if it freezes (stops responding).
Multi-connector	Lets you connect a sync cable (included) or a cradle (sold separately)
	to your computer so you can synchronize or exchange information.
	Also lets you connect the AC charger to your handheld so you can
	charge it.
Bluetooth radio	Enables your handheld to connect with other devices (sold
(internal)	separately) that use Bluetooth wireless technology.

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CHAPTER 1	Your Handheld

Tip

Can’t find some of these applications? Tap the category list in the upperright corner of the Home screen and select All.

What software is on my handheld?

Your handheld comes with many applications preinstalled and ready to use.

Favorites	Customize a list of your favorite applications and web pages so that you can
	locate and open them quickly.
Calendar	Manage your schedule from single entries, like lunch with a friend, to repeating
	and extended events, like weekly meetings and holidays. Even color-code your
	schedule by category.
Contacts	Store names and addresses, phone numbers, email and website addresses—
	even add a birthday alarm or a contact’s photo.

Documents To Create, view, and edit Microsoft Word and Excel files, and view and manage

Go	PowerPoint files, directly on your handheld. Includes companion desktop
	software that lets you move or copy Microsoft Word, Excel, and PowerPoint files
	to your handheld, as well as create and edit files.
Media	View and organize photos and videos.
Bluetooth®	Set up wireless connections to a mobile phone, network, or computer for sending
	and receiving information.
SMS	Send and receive short text (SMS) messages using the built-in Bluetooth wireless
	technology on your handheld.
Web	Browse your favorite sites on the web using the built-in Bluetooth technology on
	your handheld.
Tasks	Stay on top of your to-do list. Enter things you need to do, prioritize them, set
	alarms, and then monitor your deadlines.
Memos	Capture information such as meeting notes, lists of books to read, movies to see,
	recipes, and anything else you need to write down.
Note Pad	Write on the screen in your own handwriting or draw a quick sketch.

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CHAPTER 1	Your Handheld

Calculator	Solve basic math calculations such as splitting restaurant bills and figuring tips.
Quick Tour	Learn about your handheld and how to enter information.
Expense	Track business or travel expenses and print expense reports after you
	synchronize with your computer.
HotSync®	Synchronize the info on your handheld with the info on your computer.
Prefs	Customize your handheld’s sound levels, colors, security, and more.
Card Info	View information about an expansion card seated in the expansion card slot.
World Clock	Set the time in your home city and two other locations, and set an alarm to wake
	you up.

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CHAPTER 1	Your Handheld

Tip

To install extra software from the CD, insert the CD into your CD drive, and then do one of the following:

Windows: On the Discover your device screen, click Add software to your device.

Mac: Double-click the Essential Software folder icon.

What’s on the CD?

The Tungsten™ E2 software installation CD includes desktop software for your computer and additional software for your handheld.

The desktop software lets you use your computer to view, enter, and manage info for many of the applications on your handheld. Make sure you install the desktop software so that you can back up and save the info on your handheld onto your computer.

The additional software lets you do more things with your handheld. When you set up your handheld you may install some (or all) of these applications. You can install any of the applications at any time after you set up your handheld as well.

The software installation CD includes titles such as the following:

Palm Desktop software View, enter, manage, and back up info for Calendar, Contacts, Tasks, Media, Memos, and Expense on your computer. (Expense and Media are Windows only.) You can also view, manage, and back up info for Note Pad. When you synchronize your handheld with your computer, this info is updated in both places. This application installs automatically during the initial CD installation process.

NOTE During CD installation, you can choose to synchronize your handheld with Microsoft Outlook on your computer. (Windows only.) If you do, information from Contacts, Calendar, Tasks, and Memos is synchronized with Outlook. Information for Expense, Note Pad, and Media is still synchronized with Palm Desktop software.

palmOne™ Quick Install Install applications and transfer files from your Windows computer to (Windows only) your handheld or to an expansion card that is seated in the expansion

card slot for use on your handheld. This application installs automatically when you synchronize during the initial CD installation process.

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CHAPTER 1	Your Handheld

Tip

After you install an app and discover how valuable it is, be sure to add it to Favorites.

Did You Know?

You can categorize applications. Some apps are automatically assigned to a category when you install them; others are assigned to the Unfiled category. All apps appear in the All category of Applications. Assign an application to a category in Applications by selecting Category in the App menu. Select the pick list next to the application's name; then select a category

Send To Handheld droplet Install applications and transfer files from your Mac computer to your (Mac only) handheld or to an expansion card that is seated in the expansion card

slot for use on your handheld. This application installs automatically when you synchronize during the initial CD installation process.

VersaMail®	Send, receive, and manage email messages wirelessly using the built-
	in Bluetooth technology on your handheld or by synchronizing with
	your Windows computer.
AudiblePlayer	Listen to newspapers, books, public radio, language instruction, and
	more. (Windows only; download requires Internet connection,
	additional fees may apply.)
RealPlayer desktop	Transfer MP3 music files from your computer to an expansion card
application	(sold separately), copy music from your CDs to your computer. Carry
	music on expansion cards (sold separately), create playlists, and listen
	to music on your handheld. This application has a companion desktop
	application that you can install from the CD. (Windows only.) Both Mac
	and Windows users can use RealPlayer on the handheld.
Windows Media Player/	Work with the palmOne Media desktop application. These applications
Direct X	are required for Media to prepare videos for playback on your
	handheld. (Windows only.)
QuickTime	Works with the palmOne Media desktop application. Required to
	prepare videos in certain formats for viewing on your handheld.
		NOTE QuickTime is included on the CD for Windows computers
	only. For Mac computers, QuickTime is included in OS X.
Getting Started Guide	Keep the Getting Started Guide with you and view it on your handheld.
	You can also install this file on your handheld to carry it with you on
	the go; it installs to the Palm Desktop Help automatically during the
	initial CD installation process;.

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CHAPTER 1	Your Handheld

Java Technologies	Access more software and functions when you download WebSphere
	Micro Environment to run Java (J2ME) on your handheld. (Download
	requires Internet connection and valid email address.)
Handmark Solitaire	Enjoy hours of entertainment with this solitaire game.
powerOne Calculator	Calculate math and business solutions with this enhanced calculator.
Addit™	Preview, try, and buy software for your handheld. (Windows only and
	web access required.)
Adobe Reader	View PDF files that are tailored to fit your handheld’s screen.
for Palm OS
Power by Hand eReader	Purchase and download eBooks from the web so you can read them
	when you want, where you want.
VPN Client Software	Purchase and download VPN software to create a secure wireless
	connection to your corporate network in order to safely send and
	receive email messages, access the corporate intranet, and more.
	(Download requires Internet connection; additional fees apply.)
Tutorial	Learn to use the popular features of your handheld. The Tutorial
	includes a tour of your handheld and step-by-step instructions. Access
	it from the CD.

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CHAPTER 1	Your Handheld

Did You Know?

You can use a favorite photo as the background for your Favorites or Applications View.

Opening applications

Your handheld lets you display two views to quickly see and open applications. Favorites lets you create a list of the items you want to quickly access, while Applications displays all applications on your handheld.

Using Favorites

The Favorites View can include applications and links to the web. Certain items are included in Favorites by default, but you can customize the list to contain any items you want.

To access an item from Favorites, tap Star and select from the list. Use the 5-way navigator or tap the buttons in the upper-right corner of the screen to move to another page of favorites.

Buttons

Star

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CHAPTER 1	Your Handheld

Did You Know?

You can also open applications using the quick buttons on the front of your handheld.

Tip

Press Center on the 5-way to scroll through application categories.

Tip

From most applications you can return to Applications by holding down Center on the 5- way.

Using Applications

The Applications View shows all of the applications on your handheld. Use the category pick list in the upper-right corner of the screen to view applications by category or to see all applications.

To access an item from Applications, tap Home and select an icon.

Category pick list

Home

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CHAPTER 1	Your Handheld

Tip

To remove the selection highlight without making a selection, scroll to the first icon (in the upper-left corner) and then press Left on the 5-way, or enter the Backspace character using Graffiti 2 writing.

Using the 5-way navigator

The 5-way navigator lets you access information quickly with one hand and without the stylus. The 5-way does various things based on which type of screen you’re on. To use the 5-way, press Up, Down, Right, Left, or Center.

Up

Center

Left Right

Down

Moving around in Favorites View

Right or Left Displays the next or previous page of favorites.

Up or Down Scrolls to the next favorite in the corresponding direction.

Center

Opens the selected item.

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CHAPTER 1	Your Handheld

Moving around in Applications View

Up or Down	Scrolls to the next or previous page of	Category
	applications.
Right or Left	Scrolls to the next or previous application
	category.
Center	Inserts the selection highlight. When the
	selection highlight is present:
	Up, Down, Right, or Left Scrolls to the next
	item in the corresponding direction.
	Center Opens the selected item.

Moving around list screens

In list screens, select and move between entries such as notes, memos, contacts, or photos.

Up or Down	Scrolls an entire screen of entries, as long as
	there’s nothing highlighted. Press and hold
	to accelerate the scrolling.
Center	Inserts the selection highlight. When the
	selection highlight is present:
	Up or Down Scrolls to the previous or next
	entry.
	Center Displays the selected entry.
	Left Removes the selection highlight.

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CHAPTER 1	Your Handheld

Moving around entry screens

In entry screens, use the 5-way to scroll within the current entry or between entries.

Up, Down,	Scrolls to the next item in the corresponding
Right, or Left	direction.
	If there is no “up” entry, pressing Up scrolls
	left. Likewise if there is no “left” entry,
	pressing Left scrolls up.
	If there is no “down” entry, pressing Down
	scrolls right. If there is no “right” entry,
	pressing Right scrolls down.
	On some entry screens, pressing Left
	highlights the leftmost button at the bottom
	of the screen.
Center	Inserts or removes the selection highlight.
	If a button is highlighted, activates the
	button.

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CHAPTER 1	Your Handheld

Moving around dialog boxes

Dialog boxes appear when you select a button or option that requires you to provide additional information. In dialog boxes, use the 5-way to select a button or to make a selection from items such as boxes and pick lists.

Up, Down,	Highlights the next item in the dialog box
Right, or Left	(pick list, box, button) in the corresponding
	direction.
Center	Pick list
	• If highlight is on a box: Checks or
	unchecks the box.

•If highlight is on a pick list: Opens the pick list. When a pick list is open:

Up or Down Scrolls to the previous or next entry.

Button with Box highlight

Center Selects the highlighted entry.

•If highlight is on a button: Activates the button, and then closes the dialog box.

[ ! ] IMPORTANT Read dialog boxes carefully. Selecting a button such as OK or Yes may cancel an action or delete information.

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CHAPTER 1	Your Handheld

Moving around menus

After you open the menus you can use the 5-way to move between and to select menu items:

Up or Down Scrolls within the current menu list.

Right or Left Scrolls to the next or previous menu on the menu bar.

Center

Selects the highlighted menu item.

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CHAPTER 1	Your Handheld

Tip

Write letters on the left side of the input area and numbers on the right. Write capital letters in the center.

Did You Know?

Your handheld package includes a sticker that shows the most common Graffiti 2 characters.

Tip

Display the Graffiti 2 help screens at any time. Just draw a single stroke from the bottom of the input area to the top of your handheld’s screen.

Entering information

There are several ways to enter information on your handheld. The most popular methods are using Graffiti 2 writing, using the onscreen keyboard, and using Palm Desktop software or Microsoft Outlook on a computer. The next few pages briefly describe these three methods.

Learning Graffiti 2 writing

Graffiti 2 writing is a special set of letters, numbers, and symbols that you can use to write directly on the screen. With only a few minutes of practice, you can learn to use Graffiti 2 writing—and help is always only a tap away.

1	Tap Home	and select Quick Tour	.
2	Select Graffiti 2, and then navigate through the screens to learn Graffiti 2
	writing.

Done

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CHAPTER 1

» Key Term

Record An entry in an application such as a contact in Contacts or an appointment in Calendar.

Tip

You can enter text whenever you see a blinking cursor on the screen.

Your Handheld

Using the onscreen keyboard

You can use the onscreen keyboard in any application where you need to enter text, numbers, or symbols on your handheld.

1	Open an entry:
	a. Open an application.
	b. Select a record or tap New.
2	Tap one of the following to open
	an onscreen keyboard:
	ABC Opens the letter keyboard.
	123 Opens the number
		Letter keyboard		Number keyboard

keyboard.

Continued

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CHAPTER 1	Your Handheld

Tip

When a keyboard is open,

3

Tap the characters to enter text, numbers, and symbols, and then select Done.

you can tap abc, 123, or

Int’l to open any of the

other keyboards.

Tab

Backspace

Return

Caps lock

Caps

shift

Letter

keyboard

Number keyboard

International keyboard

Done

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CHAPTER 1	Your Handheld

Tip

The Palm Desktop online Help has lots of info about how to use

Palm Desktop software. Open the Help menu and select Palm Desktop Help.

Using your computer

Many of the applications on your handheld are also included in Palm Desktop software. You can use these applications to enter information on your computer. When you synchronize your handheld with your computer, the information is updated in both places.

NOTE During CD installation (Windows only), you can choose to synchronize with Microsoft Outlook. If you do, info from Contacts, Calendar, Tasks, and Memos is synchronized with Outlook. Other info, such as photos and notes, is synchronized with Palm Desktop software.

WINDOWS ONLY

Double-click the Palm Desktop icon on your computer desktop, and then click the icons in the launch bar to access the various applications.

Launch bar

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CHAPTER 1	Your Handheld

MAC ONLY

Double-click the Palm Desktop icon in the Palm folder on your computer, and then click the icons in the launch bar to access the various applications.

Launch bar

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