Nuance VIAVOICE 10-STANDARD EDITION, IBM ViaVoice for Windows - 10.0 - Standard Edition User Manual

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IBM® ViaVoice® for Windows®

IBM

Standard Edition

User's Guide

Release 10

Note

Before using this information and the product it supports, be sure to read the information in Appendix B, ªNoticesº on page 105.

First Edition (August 2003)

This edition applies to version 1, release 10, modification 0 of IBM ViaVoice for Windows Standard Edition US/UK English (program number 5724-C96) and to all subsequent releases and modifications until otherwise indicated in new editions.

SSFT PART NUMBER: 50-H11A-10095

When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

© Copyright International Business Machines Corporation 1998, 2003. All rights reserved.

US Government Users Restricted Rights ± Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Welcome to ViaVoice . . . . . . . .

 

. v

Dictating numbers in the UK English version

 

 

US English and UK English are both

 

 

of ViaVoice . . . . . . . . . . .

.

37

described in this book . . . . . . .

. vii

Currency . . . . . . . . . . .

.

37

Conventions in this book . . . . . .

. viii

Dates . . . . . . . . . . . .

.

37

 

 

 

Decimals . . . . . . . . . . .

.

38

Chapter 1. Setting up your speech system

 

. 1

Ordinals . . . . . . . . . . .

.

38

Installing the ViaVoice software . . . . .

 

. 2

Long numbers . . . . . . . . .

.

38

Setting up your microphone and audio system

6

Time of day . . . . . . . . . .

. 38

Creating a voice model. . . . . . . .

 

. 8

Dictating numbers in number mode . . .

. 38

Analyzing your voice . . . . . . . .

.

10

Spelling words in spell mode . . . . .

.

38

Analyzing your documents . . . . . .

. 12

Saying commands while dictating. . . .

. 39

Troubleshooting setup problems . . . .

. 13

Inline dictation commands . . . . .

. 39

Unable to install ViaVoice . . . . .

.

13

"Scratch that" command . . . . . .

.

39

Problems with audio setup . . . . .

.

13

Text-editing commands . . . . . .

.

40

Poor recognition . . . . . . . .

.

14

Bullet lists. . . . . . . . . . .

.

40

 

 

 

Commands recognized as text . . . .

. 40

Chapter 2. The magic of dictating with

 

 

Dictating e-mail user IDs and URLs . . .

. 42

ViaVoice . . . . . . . . . . . .

.

17

Transferring your dictation to another

 

 

Practice dictating . . . . . . . . .

.

18

application . . . . . . . . . . .

.

43

Finding recognition errors . . . . . .

.

20

Saving your dictation in SpeakPad . . .

.

44

Correcting errors . . . . . . . . .

.

21

Saving a speech session . . . . . .

.

44

Try re-dictating your text before correction

21

Saving your dictation as text . . . .

.

44

Correcting misrecognized words . . .

. 21

Finding new words in your document . .

. 45

Removing inserted words . . . . .

. 22

Chapter 5. Dictating into Microsoft Word

 

47

Correcting capitalization errors. . . .

.

22

 

Next steps after correction . . . . . .

.

23

Installing Word Program Support . . . .

.

47

Analyzing My Documents . . . . . .

. 24

Try your first dictation into Word . . . .

. 48

Troubleshooting dictation problems . . .

. 24

ViaVoice menus and buttons in Word . .

. 50

 

 

 

Using natural commands . . . . . .

. 52

Chapter 3. Introducing VoiceCenter . .

.

27

General hints and tips. . . . . . . .

.

53

VoiceCenter components . . . . . . .

. 28

Dictating numbers in the US English version

 

 

ViaVoice menu . . . . . . . . . .

.

30

of ViaVoice . . . . . . . . . . .

.

54

 

 

 

Currency . . . . . . . . . . .

.

54

Chapter 4. Dictating into SpeakPad . .

.

33

Dates . . . . . . . . . . . .

.

55

SpeakPad menus and buttons . . . . .

. 34

Decimals . . . . . . . . . . .

.

55

Ordinals . . . . . . . . . . .

.

55

General hints and tips. . . . . . . .

.

36

Long numbers . . . . . . . . .

.

55

Dictating numbers in the US English version

 

 

 

 

Time of day . . . . . . . . . .

.

55

of ViaVoice . . . . . . . . . . .

.

37

Dictating numbers in the UK English version

 

 

Currency . . . . . . . . . . .

.

37

 

 

of ViaVoice . . . . . . . . . . .

.

55

Dates . . . . . . . . . . . . .

37

Currency . . . . . . . . . . .

. 55

Decimals . . . . . . . . . . . .

37

Dates . . . . . . . . . . . .

. 55

Ordinals . . . . . . . . . . . .

37

Decimals . . . . . . . . . . .

.

55

Long numbers . . . . . . . . .

.

37

Ordinals . . . . . . . . . . .

.

55

Time of day . . . . . . . . . .

.

37

Long numbers . . . . . . . . .

.

56

 

 

 

© Copyright IBM Corp. 1998, 2002

iii

Time of day . . . . . . . . . . . 56 Dictating numbers in number mode . . . . 56

Spelling words in spell mode . . . . .

.

56

Saying commands while dictating. . . .

. 57

Inline dictation commands . . . . .

.

57

"Scratch that" command . . . . . .

.

57

Text-editing commands . . . . . .

.

57

Bullet lists. . . . . . . . . . .

.

58

Commands recognized as text . . . .

. 58

Dictating e-mail user IDs and URLs . . .

. 60

Saving your dictation . . . . . . . .

.

61

Saving a speech session . . . . . .

.

61

Saving your dictation as text . . . .

.

61

Finding new words in your document . .

. 62

Chapter 6. Correcting your dictation . .

.

63

Using the Correction window . . . . .

. 64

Correcting by voice . . . . . . . .

.

66

Correcting words by typing . . . . . .

.

67

Delayed correction . . . . . . . . .

.

68

Delegated correction . . . . . . . .

.

69

Chapter 7. What Can I Say . . . . .

.

71

Views . . . . . . . . . . . . . . 72

Interacting with What Can I Say . . . .

. 73

Expanding or collapsing a view . . .

. 73

Commands with words in angle brackets

 

73

Changing views. . . . . . . . .

.

73

Creating notes for What Can I Say . .

. 74

Printing the commands in a view . . .

. 74

Using an Attention word with commands . . 74

Training a command . . . . . .

.

.

.

75

Chapter 8. Using the Internet. . .

.

.

.

77

Internet Explorer . . . . . . .

.

.

.

77

Chapter 9. Customizing ViaVoice .

.

.

.

79

Changing VoiceCenter's appearance .

.

.

. 79

Appearance tab . . . . . . .

.

.

.

79

General tab . . . . . . . .

.

.

.

80

Taskbar tab . . . . . . . .

.

.

.

80

Docked tab . . . . . . . .

.

.

.

80

Agent tab . . . . . . . . .

.

.

.

80

Floating tab . . . . . . . .

.

.

.

80

Changing the microphone's startup state .

. 81

Creating additional voice models . . . .

.

82

Selecting a vocabulary or topic . . . . .

.

82

Changing the active vocabulary to improve performance (UK English version only) . . . 84

Adding a user . . . . . . . .

. .

.

85

Making a user name the current user

. .

. 85

Backing up and restoring user data .

. .

.

86

Deleting a user name or voice model. . . . 87 Setting dictation options . . . . . . . . 87 Changing the appearance of the Correction window . . . . . . . . . . . . . 89

Enabling command sets . . . . . .

.

.

90

Setting Text-To-Speech options . . . .

.

.

91

Adjusting recognition sensitivity . . .

.

.

92

Chapter 10. Creating macros . . . .

.

.

93

Creating a dictation macro . . . . .

.

.

93

Chapter 11. Getting help . . . . .

.

.

95

Information Central . . . . . . .

.

.

95

Getting context-sensitive help . . . .

.

.

96

Question Button Help . . . . . .

.

.

96

What's This Help . . . . . . .

.

.

96

Printing help. . . . . . . . . .

.

.

96

Using Teach Me commands . . . . .

.

. 96

How do I troubleshoot a problem? . .

.

. 97

Appendix A. Frequently used commands in dictation . . . . . . . . . . . . . 99

Formatting and spacing . . . . . . . . 99 Punctuation in dictation . . . . . . . . 99 Symbols and characters in dictation. . . . 100

Symbols and characters in number mode

101

Symbols and characters in spell mode . . . 102

Appendix B. Notices . . . . . . . . 105

Trademarks . . . . . . . . . . . . 106 Other attributions . . . . . . . . . . 107

Glossary . . . . . . . . . . . . 109

Index . . . . . . . . . . . . . . 111

iv ViaVoice for Windows Standard Edition

Welcome to ViaVoice

IBM ViaVoice will change the way you use your computer. You can now dictate text and control your computer by voice.

Imagine yourself sitting at your computer, composing a letter to a friend. Say "Dictate to SpeakPad". ViaVoice's word processor opens, and you dictate the letter using normal speech. You can do this with ViaVoiceÐyou talk, it types! The computer translates your words and phrases into actions that carry out commands or create text. Imagine the simplicity of working at your computer just by speaking. With ViaVoice, say goodbye to the drudgery of typing.

ViaVoice is probably not like any software you have ever used! To get the most from ViaVoice and become a great userÐeven if you have already used a speech-recognition productÐwe recommend that you go through this book following these sign posts.

Install the software and set up your speech system. Start by following the instructions in Chapter 1 to install ViaVoice and prepare your sound system so that ViaVoice can understand you. You must set up your speech system as described in Chapter 1 before you can work satisfactorily with ViaVoice.

Get comfortable by practicing dictation. Having installed ViaVoice and set up your speech system, you will then probably want to practice dictating. Chapter 2 shows you how to dictate into SpeakPad. We recommend that you practice with the material in this chapter, and become comfortable speaking to SpeakPad, before exploring other parts of ViaVoice.

Learn how to use the VoiceCenter. Once you are comfortable with speaking to your computer, familiarize yourself with VoiceCenter, the heart of your speech system. VoiceCenter controls your spoken interactions with your computer. Chapter 3 describes the functions available through VoiceCenter.

Once you have mastered the material in the first three chapters, explore the other ViaVoice functions to become even more productive:

© Copyright IBM Corp. 1998, 2002

v

vUse SpeakPad, described in Chapter 4, to dictate your documents and letters. A word of advice: make sure you've gone through Chapter 2, mentioned above, before turning to this chapter.

vDo you prefer using Microsoft® Word? Chapter 5 gives you the complete picture on dictating into Word 97, Word 2000, or Word 2002.

vYour dictation is not finished until you have corrected the recognition errors in the text. Correcting these errors is one of the most important ways to help ViaVoice learn what you say. Do not close your dictation sessions until you have corrected them as described in Chapter 6.

vWhat do you want to do? You can see all the commands for controlling your computer in the What Can I Say window, described in Chapter 7. If you are primarily interested in dictating documents rather than speaking commands, you can skip this chapter.

vOnce you are comfortable with your system, personalize ViaVoice.

Chapter 9 describes the features for extending the usefulness of your system and gives you suggestions for tailoring it for your needs.

vViaVoice is loaded with information like online help and printable online material. Chapter 11 describes all the information available at your fingertips.

vi ViaVoice for Windows Standard Edition

US English and UK English are both described in this book

This book contains information on using ViaVoice in both UK English and US English. You will select one of these languages to install on your computer. Make sure you use the appropriate information in this book for the installed language.

Keep in mind that these languages have many differences, and each language version of ViaVoice is specifically tailored to understand what speakers of that language will probably say. For example, if you are using US English and say ©analyze my voice© during a dictation, that is what you will see in your text.

However, the same words spoken for UK English will result in ©analyse my voice©.

Other differences include the following:

vThe words for some punctuation marks and symbols differ between the two languages. In US English, the words "pound sign" result in "#"; in UK English, the same words result in "£". The punctuation at the end of a normal declarative sentence is "period" in US English and "full stop" in UK English. See Appendix A, ªFrequently used commands in dictationº on page 99, where these differences are highlighted.

vNumbers and number formatting are handled differently between the two languages. See ªDictating numbers in the US English version of ViaVoiceº on page 37 and ªDictating numbers in the UK English version of ViaVoiceº on page 37 for usage and examples.

vFolder names, window titles, program components and voice commands are referred to using their US English names throughout this book. In the UK English language version of ViaVoice some of these items appear in a slightly different form, e.g.: VoiceCenter/VoiceCentre, Capitalize this/Capitalise this, IBM ViaVoice/IBM ViaVoice UK English.

The text in this book uses the US English orthography. All pictures of windows and panels are taken from the US English language version.

Welcome to ViaVoice vii

Conventions in this book

Please note the following textual and graphical conventions used in this book.

Commands and words that you say to

Say "Capitalize this".

your computer are shown in bold within

Say "What Can I Say for Desktop".

double quotation marks.

 

 

 

 

 

 

 

Some multiple-word commands are shown

NEWPARAGRAPH

as joined words or hyphenated words.

NEWLINE

NO-SPACE

 

 

 

 

 

Spelling a word is shown with a hyphen

Dictate "r-e-c-o-g-n-i-t-i-o-n".

separating each letter in the word.

 

 

 

 

 

 

 

The names of buttons, fields and check

Click OK to accept the name in the User

boxes appear in bold.

Name field.

 

 

 

 

A series of items that you click with the

 

 

 

mouse to start a function appear in bold

 

 

 

and are separated by angle brackets. In

Select Start > Programs > IBM ViaVoice >

this example, the first item to click is the

VoiceCenter.

Start button, and the last is the function to

 

 

 

open VoiceCenter.

 

 

 

 

 

 

 

This symbol identifies information that is

 

 

 

particularly important.

 

 

 

In addition, navigation and some

 

 

 

commands are available only when

 

 

 

ViaVoice is installed on Windows 98

 

 

 

Second Edition, Windows Me, or Windows

 

 

 

XP Home Edition. This symbol alerts you

 

 

 

 

 

 

to information about this limitation.

 

 

 

 

 

 

 

Woodrow, the ViaVoice agent, points out a

 

 

 

helpful hint or tip.

 

 

 

 

 

 

 

viii ViaVoice for Windows Standard Edition

Chapter 1. Setting up your speech system

This chapter describes how to install ViaVoice on your computer and then set up your sound system. You should allow 30±45 minutes to complete the procedures in this chapter:

vInstall ViaVoice from the CD-ROM that comes in your package.

vSet up your audio system. The User Wizard will assist you!

vRecord a story and let ViaVoice create a model of your voice.

vOptionally, if you already have documents that reflect the style and words (lexicon) that you plan to dictate, you can have ViaVoice analyze those documents.

The computer on which you will set up your speech system should be in the location where you plan to dictate. During setup, background noises should be like those you will hear during future dictation sessions. If there is unusual background noise (for example, street repairs being done outside an open window) or if you plan to dictate in a noisy location which is now quiet, wait until the acoustics return to normal before setting up your speech system.

First check the following points before installing this program.

1.Refer to the side of the box to ensure your computer meets the minimum requirements for installing this program.

2.If you are installing ViaVoice over an existing IBM speech product or have IBM speech products in more than one language, read the information in the Readme file on the ViaVoice distribution CD before installing ViaVoice.

3.Ensure that the disk drive where you plan to install ViaVoice has not been compressed with disk-compression utilities.

4.If you are installing on Windows XP, your user ID must have administrator authority.

© Copyright IBM Corp. 1998, 2002

1

Installing the ViaVoice software

1.Insert the ViaVoice CD in your CD-ROM drive to start the installation program. If it does not start automatically, do the following:

a.Click Start > Run from the Windows taskbar.

b.Type d:\setup (where d is your CD-ROM drive).

c.Click OK.

2.Follow the instructions on the screen.

During installation you will see the following windows. (This section does not show all windows you will see.)

Language selectionÐChoose the language version you want to install and click Next.

2 ViaVoice for Windows Standard Edition

User InformationÐType your name and company name, if appropriate. Click Next when you have finished.

Chapter 1. Setting up your speech system 3

Installation OptionsÐSelect the Installation Options. To clear an option, click on the check mark in the box.

Select to install ViaVoice support for Microsoft Word 97 or above. This option is only available if you have Microsoft Word 97 or above installed on your computer. This option includes support for dictation into Word and natural commands1 for Word. If you choose not to install this support now, you can install it later.

Adobe Acrobat ReaderÐIf Adobe Acrobat Reader is not already installed on your computer, you can select this option to have ViaVoice automatically start the Adobe Acrobat Reader installation program. Adobe Acrobat Reader enables you to view the ViaVoice Command Reference and this book.

Click Next when you have finished.

1.Natural commands are commands that use a flexible, natural speaking style like "Make the next paragraph bold" and "Select from here to the top".

4 ViaVoice for Windows Standard Edition

Setup CompleteÐThis window indicates that you have successfully installed the software.

Chapter 1. Setting up your speech system 5

Setting up your microphone and audio system

Woodrow appears if you placed VoiceCenter in your StartUp folder. If Woodrow does not appear, start VoiceCenter by clicking Start > Programs > IBM ViaVoice VoiceCenter.

Woodrow gives you a short presentation. (To skip this presentation, right-click on Woodrow and then select Hide.) Then, the Audio Setup Wizard starts to help you set up the microphone and audio system so you can get started with ViaVoice.

The name in the User Name field is probably the one you typed earlier. Leave it as it is, or type a name by which you want ViaVoice to know you. As you use ViaVoice, words you add and other enhancements you make go into your personal speech files. These files are associated with your user name.

You can use any name that contains the letters a to z in both uppercase and lowercase as well as numbers, but it must not contain typographic symbols (like " or /).

If other people will use your speech system, add their user names later but before they start ViaVoice for themselves. (ªAdding a userº on page 85 describes how to do this.) People using your speech system must have their own user names. ©Sharing© your user name with others will corrupt your personal speech files and cause recognition problems.

For now, ignore the other three fields and click Next.

6 ViaVoice for Windows Standard Edition

Audio Setup WizardÐThis wizard presents several windows to help you set up your microphone. We recommend that you use the microphone that comes with ViaVoice until you are thoroughly comfortable with your speech system.

1.If you have not already done so, remove the microphone and its equipment from the package:

vThe microphone itself

vOne or more plugs and USB adapters2

vWarranty and other material from the manufacturer.

The Audio Setup Wizard will prompt you to identify the type of microphone and components you have.

2.With the microphone on, complete all audio tests that the Audio Setup Wizard presents to you.

At the window shown below, for example, click Start and then read aloud the text inside the box. Speak the text clearly in your normal voice, pausing naturally between phrases or after punctuation marks. (Imagine you are speaking to someone for whom English is not the native language.) After you have read the sentences, ViaVoice will display the quality of your audio. Should ViaVoice find that the audio quality is poor, click Fixing Poor Audio Quality to learn how to take corrective action.

2.If you are using a USB microphone and do not have the USB port installed, the Windows program for adding this new hardware begins. Follow the on-screen instructions to install the USB device driver. After installing the new hardware and restarting your computer, run VoiceCenter and complete the Audio Setup Wizard.

Chapter 1. Setting up your speech system 7

During these tests, the Audio Setup Wizard might display information windows or even start your Web browser to display a ViaVoice-related Web page. Use the information proposed by the wizard to solve any difficulty you might encounter during Audio Setup. ViaVoice needs these tests to be completed successfully to set up your system properly.

If you have difficulty completing any test successfully in the Audio Setup Wizard, see ªTroubleshooting setup problemsº on page 13.

Creating a voice model

You must give ViaVoice a sample of your voice so that it can understand you. The User Wizard makes it easy for you to do this.

When you see this window, click Start, then read aloud the text in the box, speaking in a normal style. As ViaVoice recognizes you, some text will become gray. In the window below, the first sentence and all but the last word of the next sentence have been recognized. If ViaVoice does not recognize what you say, simply say the text again until it is grayed.

8 ViaVoice for Windows Standard Edition

When you have finished reading this text aloud, ViaVoice displays the Analyzing My Voice window. Here you can choose what to do next.

Record my voice

This is the recommended choice. Recording your voice requires about 10 to 30 minutes and significantly increases the recognition accuracy of ViaVoice.

I prefer to do this later

If you select this option, the User Wizard presents the Analyze My Documents panel. (See ªAnalyzing your documentsº on page 12 for details.) However, your speech recognition accuracy might not be optimal. To improve your recognition accuracy you can relaunch the User Wizard at any time by selecting Tools > Analyze My Voice from the ViaVoice menu.

Chapter 1. Setting up your speech system 9

Analyzing your voice

After selecting Record my voice and clicking Next, ViaVoice displays the Choosing a Story window. Select the story that you want to read aloud for analyzing your voice. If the story you want has two Parts, select Part 1 first. Read the story aloud using your normal speaking voice.

When ViaVoice has enough recorded data, you will see the Story Finished window. Click Analyze to have ViaVoice create your voice model. However, if you have a strong regional accent, we recommend that you click Continue Reading so that you can record more sentences, giving ViaVoice more data for analysis. Doing everything you can to give ViaVoice as much information about your voice as possible is one of the best ways to ensure excellent recognition accuracy.

10 ViaVoice for Windows Standard Edition

You see this window after clicking Analyze.

Wait until ViaVoice has fully processed your recording before turning off your computer or working with other processing-intensive programs.

Chapter 1. Setting up your speech system 11

Analyzing your documents

You can get a head start on dictation by having ViaVoice analyze your existing document files.

ViaVoice can analyze Word document files (DOC), Rich Text Format files (RTF), text files (TXT) and HTML document files (HTM, HTML).

The User Wizard displays this window so that you can make these files available for analysis:

When ViaVoice analyzes your files, it identifies words that are not in its base vocabulary. You can then select which words you want added to your personal vocabulary. (Your personal vocabulary contains new words that ViaVoice finds in your dictated documents.) ViaVoice also updates its information with your personal writing style so that, when you dictate in that style, it will understand you better.

For now, select the middle or bottom option, then click Next.

Once a voice model has been created, you can go on to the next chapter, where you will begin dictating with SpeakPad, the speech-enabled word processor in ViaVoice. We recommend that you start with SpeakPad, which is easy to use.

12 ViaVoice for Windows Standard Edition

Troubleshooting setup problems

Before you can obtain satisfactory results with ViaVoice, you must install the ViaVoice software, set up your microphone and audio system properly and create a model of your voice. The procedures for doing these successfully were described above. If you are unable to solve a setup problem, look for it in this section and carry out the suggested corrective action.

Unable to install ViaVoice

UYour computer must meet the hardware and software requirements listed on the side panel of your ViaVoice package. Refer to your computer's documentation to ensure that the type and speed of your processor are sufficient for ViaVoice. Also ensure that the drive on which you want to install ViaVoice has sufficient free disk space.

UDuring software installation, you should completely and accurately provide data at every window and click Next when prompted to do so. In windows where the Next button was inactive, did you type data or select with the mouse until the button became active and clickable? Dismissing windows instead of continuing with Next, or clicking a button to cancel or exit, prevents the installation program from completing successfully.

UIf you are installing on Windows XP, your user ID must have administrator authority.

Problems with audio setup

UThe Audio Setup Wizard configures your sound system. You must complete Audio Setup successfully. To do so, the microphone must be plugged into your sound card or USB adapter and port correctly. The Audio Setup Wizard shows you how to do these properly.

UYour sound card must be fully compliant with the specification on the ViaVoice package, and the latest device driver for your sound card

should be installed on your computer. Check the sound-card information at our Web site at http://www.scansoft.com/viavoice, and contact your sound-card manufacturer to obtain the latest device driver. If you have more than one sound card, there should be no address conflict between the sound cards. ViaVoice must use the sound card to which you attach the microphone. You can see whether a conflict exists by looking at Start > Settings > Control Panel > System > Device Manager. (Windows XP: Click on Start > Control

Panel > Performance and Maintenance > System > Hardware > Device Manager.) A sound card showing a yellow exclamation mark has an address in conflict with another device on your computer. Look in Windows help for instructions on resolving this conflict.

UUse the microphone supplied with ViaVoice. If you want to use a

Chapter 1. Setting up your speech system 13

different microphone, it must be one listed at http://www.scansoft.com/viavoice on the Internet. You can also

see a list of supported microphones during Audio Setup. When setting up your microphone, select Other microphone as the type of microphone you are using, then click the Other microphones button to see the list of supported microphones.

UEnsure that no special effects are set in Windows. These settings, which can prevent the sound card from working with ViaVoice, are found in Advanced Settings in the Device Manager for your sound card. Effects like full-duplex, 3-D sound and reverb should be turned off when using ViaVoice.

UIs your computer set up to record sound? If you are unsure, test your system by doing this:

1.Click Start > Programs > Accessories > Entertainment > Sound Recorder.

2.Try to record your voice and play it back with the Sound Recorder. If you cannot hear your recording, contact your computer or sound card manufacturer. If the Sound Recorder is working but Audio Setup still fails, you might need to update the device driver for your sound card.

The sound you hear should be free of hiss or other noise.

UMake sure that settings like volume control are set. Check boxes for muting audio components in Windows should not be ticked. Search for Windows Audio Settings in Windows help to see how to adjust sound settings. Multiple mixers can cause problems.

Poor recognition

USpeak at a normal pace, not too fast, not too slowly. Don't clip or slur words, or elongate or exaggerate their pronunciation. Do not run words together, but avoid overemphasizing them. At first you might tend to speak quickly. Be patient and slow down a bit.

UMake sure you wear your microphone headset correctly and in the same way each time you speak. The white dot next to the microphone under the foam pad must face your mouth. Do not remove the foam pad from the microphone when speaking; this pad acts as a windshield. Do not position the microphone directly in front of your mouth where it will capture breathing noises; instead, position it to either side of your mouth, about 2 cm away from your mouth. When speaking, do not change the position of the microphone boom or touch the foam pad or boom. Do not allow the microphone to touch your face or hair.

USay only the words shown to you for the tests. Should you talk to

14 ViaVoice for Windows Standard Edition

someone while the microphone is on, ViaVoice will capture your conversation and not recognize your words as part of the story. Hesitation noises like ©um© or ©uh©, coughing and ©slips of the tongue© are picked up as words.

UIf a word can be pronounced more than one wayÐlike ©thuh© and ©thee© for the word theÐtry both pronunciations.

UAre you actually saying all words correctly? For example, do not misread this as the. Do not skip any words.

UIf you are speaking in a room with a lot of unusual background noise, wait until the noise subsides before reading the story.

UAre you using the appropriate language version of ViaVoice? You can verify this by selecting Start > Settings > Control Panel > ViaVoice Options. At the User tab in the Voice model field you will see either ©US English© or ©UK English©. If you find that you are using the wrong language version, uninstall the program and install the correct language version.

Chapter 1. Setting up your speech system 15

16 ViaVoice for Windows Standard Edition

Chapter 2. The magic of dictating with ViaVoice

Congratulations! You have successfully set up your speech system and are now ready to practice dictation with SpeakPad, the speech-enabled word processor in ViaVoice.

We should first establish a few guidelines to help you get started.

vIf you have not used speech recognition before, relax! Talking to your computer is fun and easy. Get a glass of water and follow along with us in this chapter.

vViaVoice understands when you speak clearly and in a normal, natural manner. For some people, getting comfortable with speech recognition takes time and practice. So, please be patient and try not to be self-conscious! Talking to your computer is almost as easy as talking on the telephone, and the more you use your speech system, the more comfortable you'll become.

vAs you work through this chapter, consider everything you do as practiceÐwe sincerely want you to become a great ViaVoice user! This is your chance to play with the technology and learn how to make ViaVoice serve you.

vWork through the material in this chapter until you obtain satisfactory results and feel comfortable speaking to your computer.

Take your time and just follow the instructions.

© Copyright IBM Corp. 1998, 2002

17

Practice dictating

1.If VoiceCenter is not on your screen, start it by clicking Start > Programs > IBM ViaVoice VoiceCenter.

2.Click the ViaVoice menu button on the far left side of the VoiceCenter, then select Dictate To and click SpeakPad.

SpeakPad opens. The microphone button changes and turns green. Your microphone is on, and SpeakPad is ready to recognize your speech.

3.If you are using the US English version of ViaVoice, begin dictating the following text. If you are using the UK English version, go to step 4. Dictate this text by speaking clearly in your normal speaking voice:

The new ViaVoice has arrived EXCLAMATION POINT NEWPARAGRAPH

It contains many new features PERIOD NEWPARAGRAPH

Our new User Wizard makes it easy to get started PERIOD NEWPARAGRAPH We hope you enjoy using the new ViaVoice PERIOD MICROPHONE-OFF

Continue with step 5 on page 19.

4.If you are using the UK English version of ViaVoice, begin dictating the following text. Dictate this text by speaking clearly in your normal speaking voice:

The new ViaVoice has arrived EXCLAMATION MARK NEWPARAGRAPH

It contains many new features FULLSTOP NEWPARAGRAPH

Our new User Wizard makes it easy to get started FULLSTOP NEWPARAGRAPH We hope you enjoy using the new ViaVoice FULLSTOP MICROPHONE-OFF

18 ViaVoice for Windows Standard Edition

5. The text appears in the SpeakPad window. It should look like this:

Congratulations, you have successfully dictated for the first time!

This being your first dictation, your text probably contains some recognition errors. Your next step is to learn how to identify these errors, so please go to the next section.

Chapter 2. The magic of dictating with ViaVoice 19

Finding recognition errors

After dictating a paragraph or so of text, you should correct any recognition errors you find in it. Recognition errors are words that ViaVoice understood in error for the words you said. Several types of recognition errors can occur:

Type of error

Examples

 

Causes

 

 

 

 

A single word is

You said a, but ViaVoice

v

You didn't say the word clearly.

recognized as some

displayed the.

v The word you said is not in ViaVoice's

other word

 

You said their, but ViaVoice

 

base vocabulary or your personal

 

 

 

 

vocabulary.

 

displayed there.

 

 

v The context of the word caused ViaVoice

 

 

 

 

 

to guess incorrectly.

 

 

 

 

A single word is

You said oversubscribed but got

v

You paused between syllables in a word.

recognized as two or

over subside.

v You didn't say the word clearly.

more words

 

 

v The word is not in ViaVoice's base

 

 

 

 

 

vocabulary or your personal vocabulary.

 

 

 

 

A word that you did not

You said for branch staff but got

v

The microphone picked up background

say is inserted in the text

for a branch staff.

 

noise or breathing noises.

 

 

 

 

 

 

 

Two or more adjacent

You said that this but got that's.

v

You ran the words together or spoke them

words are recognized as

 

 

too quickly.

one word

 

 

 

v You slurred the pronunciation of the

 

 

 

 

 

words.

 

 

 

 

A word is not capitalized

You started a sentence with

v

ViaVoice guessed the wrong form of the

correctly

Their but ViaVoice did not

 

word.

 

capitalize it.

 

 

 

 

 

 

 

 

A command is

You said MICROPHONE OFF

v

You did not pause before and after saying

recognized as text

but got the words microphone

 

the command.

 

off.

 

 

v ViaVoice did not interpret your words as a

 

 

 

 

 

command.

 

 

 

 

Recognition errors happen. Saying words that ViaVoice does not know, making slips of the tongue, and the occasional bad guess by ViaVoice lead to errors. By correcting recognition errors, you teach ViaVoice more about the words you use. The more it knows, the fewer errors ViaVoice will make.

Next you will correct the recognition errors in your practice dictation.

20 ViaVoice for Windows Standard Edition

Correcting errors

Correcting recognition errors is easy! Just go through these instructions and correct any errors you find in your practice dictation. See ªTroubleshooting dictation problemsº on page 24 if you have recurring problems while practicing.

Try re-dictating your text before correction

Before correcting the recognition errors, read your text to see if you're happy with it. Ignore the errors for the time being. If you want to change a word, phrase or sentence, simply select the word by left-clicking with the mouse, or select multiple words by swiping them with the mouse. Then re-dictate what you want.

Correcting misrecognized words

1.Turn on your microphone if it is off.

2.Open the Correction window by saying "Show Correction window" or by pressing F2. Reposition the window with your mouse pointer if it is obscuring your dictated text.

3.Using your mouse pointer as a visual guide, go through your dictation, word by word and line by line, as a proofreader would, to find any errors.

4.Select a misrecognized word by left-clicking with the mouse. This highlights the entire word. To select a series of words, swipe them with the mouse. The entire series of words should now be highlighted.

5.If the correct word appears in the Correction window, say "Pick <n>", where <n> is the number of the correct word.3

6.If the correct word is not in the Correction window, re-dictate it. If this does not correct the error, say "Scratch that" and try re-dictating again. If that works, then you are done with this error and can proceed to the next one. If the error persists, say "Scratch that" again, click on the word-display field in the Correction window, and type the correct word in the field. Say "Correct" or press Enter to insert the typed word into your text.

3.By default, the Correction window shows a list of up to five alternate words. These are words that sound like the word you actually said. You can increase or decrease the number of alternate words in the list from ViaVoice Options. Go there by clicking the ViaVoice menu button then selecting User Options > ViaVoice Options. ViaVoice Options is displayed. Click the Correction tab if it is not on top. At that tab select the number you want from the drop-down list in Maximum number of alternate words. See ªChanging the appearance of the Correction windowº on page 89 for more information.

Chapter 2. The magic of dictating with ViaVoice 21

When correcting errors, you should correct words to what you actually said, not to words you meant to say. If you find unwanted words because of a ©slip of the tongue© or because you did not speak clearly, delete them directly from SpeakPad, then put the cursor at the right location and dictate what you want.

Removing inserted words

1.Turn on your microphone if it is off.

2.Open the Correction window by saying "Show Correction window" or by pressing F2. Reposition the window with your mouse pointer if it is obscuring your dictated text.

3.Select the inserted word (or series of inserted words) with the mouse.

4.Say "Delete this", or press the Delete key.

Correcting capitalization errors

1.Turn on your microphone if it is off.

2.Open the Correction window by saying "Show Correction window" or by pressing F2. Reposition the window with your mouse pointer if it is obscuring your dictated text.

3.Select the word (or series of words) with the mouse.

4.Say "Capitalize this", or click the Format icon in the Correction window and select Capitalize this from the drop-down menu.

22 ViaVoice for Windows Standard Edition

Next steps after correction

After correcting the recognition errors, remove the text from the SpeakPad dictation window and dictate the same practice text again. You should find that ViaVoice understands your words better.

Should you continue to get recognition errors in your text, correct them following the guidelines above, then try dictating again.

Dictate and correct the text, then try dictating it again, until you are satisfied with the results.

To maximize your recognition accuracy, you should try to correct all errors in your dictated SpeakPad documents before transferring them to another program or exiting the document. Then allow ViaVoice to find the new words when exiting the document. By doing so ViaVoice will learn your manner of speaking. Get a head start on dictating by having ViaVoice analyze the words and style of your existing documents.

If you want to continue practicing, choose from your favorite newspaper an article that reflects the kind of documents you plan to dictate. A letter from the Letters page is ideal. Do keep these points in mind when practicing with your own text.

vViaVoice understands best when you use the words and style common to general business documents. Do not practice with cooking recipes, sacred/religious text, poetry, text containing unusual names or foreign words, or highly technical text. You may, of course, dictate these kinds of text if you already have similar documents that ViaVoice can analyze beforehand, but while you're practicing, we recommend that you use standard business text.

vWhen dictating, say your words as if ViaVoice already knows every one. Do not stop and correct every error you see. Instead, dictate and correct a paragraph at a time. We recommend that you do not watch the screen while dictating to avoid becoming distracted.

vAn ©out-of-vocabulary© recognition error happens when you say a word that is not in ViaVoice's base vocabulary or your own personal vocabulary. Use the Correction window to correct the word to the one you actually said. The new word will be added to your personal vocabulary. The next time you say the word, ViaVoice should get it right.

vSay punctuation marks and formatting commands in your text. These are listed in the What Can I Say window, which is described in Chapter 7, ªWhat Can I Sayº on page 71. They are also shown in Appendix A, ªFrequently used commands in dictationº on page 99.

When you are satisfied with your results, continue with Chapter 3, ªIntroducing VoiceCenterº on page 27 to learn about the functions in ViaVoice.

Chapter 2. The magic of dictating with ViaVoice 23

To learn more about SpeakPad and dictating, see Chapter 4, ªDictating into SpeakPadº on page 33, or see Chapter 5, ªDictating into Microsoft Wordº on page 47 if you want to dictate in Word 97, Word 2000, or Word 2002. To learn more about Correction, see Chapter 6, ªCorrecting your dictationº on page 63.

Analyzing My Documents

If you already have documents that reflect the words and writing style that you plan for your dictated documents, you can get a jump on your future work by having ViaVoice analyze these documents.

Start by selecting from the ViaVoice menu > Tools > Analyze My Documents.

See ªAnalyzing your documentsº on page 12 for more information.

Troubleshooting dictation problems

The practice dictation in this chapter was tested to obtain excellent recognition for a majority of English speakers. If recognition errors persist in your practice dictation, consider these strategies:

UIf you created your voice model but did not let ViaVoice analyze your voice, start Analyze My Voice and record a story. From the ViaVoice menu click Tools > Analyze My Voice.

UIf you recorded and processed only the first part of a story for your voice model, return to Analyze My Voice and record the second part of the story. From the ViaVoice menu click Tools > Analyze My Voice.

UMake sure you wear your microphone headset correctly and in the same way each time you speak. The white dot next to the microphone under the foam pad must face your mouth. Do not remove the foam pad from the microphone when speaking; this pad acts as a windshield. Do not position the microphone directly in front of your mouth where it will capture breathing noises. Instead, position it to either side of your mouth, about 2 cm away from your mouth. When speaking, do not change the position of the microphone boom or touch the foam pad or boom. Do not allow the microphone to touch your face or hair.

UIs your user name displayed in VoiceCenter? Whenever VoiceCenter is displayed, first ensure that your user name is displayed at the far right side. You can verify this by clicking ViaVoice > User Options > ViaVoice Options. At the User tab, make sure your name is shown in the User Name field.

UAre you using the appropriate language version of ViaVoice? You can verify this by clicking ViaVoice > User Options > ViaVoice Options.

24 ViaVoice for Windows Standard Edition

At the User tab in the Voice model field you will see either ©US English© or ©UK English©. If you find that you are using the wrong language version, uninstall the program and install the correct language version.

UWhen practicing, don't say anything except the words in the text. Hesitation noises or comments spoken aloud to neighbours will appear in your text.

UAre you speaking normally? Say the sentences in your normal speaking voice, not too fast, not too slowly. Say the words clearly without slurring them, but do not overemphasize their pronunciation. If you are having trouble speaking naturally and in a relaxed way, be patient. The more you use your system, the more comfortable you'll become.

UIs the acoustic environmentÐthe level and amount of background noiseÐthe same during dictation practice as when you recorded your voice-model data? They should be identical or nearly so. For example, if you recorded your voice-model data in a quiet office, do the practice dictation in a similarly quiet location. If you plan to dictate in locations that differ greatly in background noise, record your voice-model data in all such locations, then use the particular voice model for the location you're at. (To create a new voice model, from the ViaVoice menu click User Options > ViaVoice Options. At the

User tab, click the Add/Modify button.)

UAre you using the microphone you used to record your voice-model data? If you have changed microphones since you created your voice model, your voice model does not reflect the audio characteristics of your new microphone. Create a voice model using your new microphone, then use that voice model when practicing the dictation. (Select the voice model you want to use from the ViaVoice menu by clicking User Options > ViaVoice Options. At the User tab, make sure the voice model you created with your new microphone is shown in the Voice Model field.)

UIf a word can be pronounced more than one wayÐlike ©thuh© and ©thee© for the word theÐtry both pronunciations.

UMake sure you say multiple-word commands as if they were one long word. Say New Line as a single word, not as New (short pause) Line.

UAre you actually saying all words correctly? For example, do not misread this as the. Do not skip any words. You can always check whether you are speaking clearly and correctly by selecting a word and saying "Play this".

UIf you are speaking in a location with a lot of unusual background noise, wait until the noise subsides before dictating.

Chapter 2. The magic of dictating with ViaVoice 25

UDo not eat, drink or smoke while trying to dictate. If you have a bad cold or sore throat, consider practicing after your voice has returned to normal.

26 ViaVoice for Windows Standard Edition

Chapter 3. Introducing VoiceCenter

It's worthwhile getting familiar with VoiceCenter, the control center of ViaVoice. This chapter describes how you use VoiceCenter to control your spoken interactions with your computer.

If you chose to place VoiceCenter in your StartUp folder during installation, VoiceCenter starts when you start your computer. If you did not place it in your StartUp folder, you can start it from Start > Programs > IBM ViaVoice VoiceCenter. The microphone is off when VoiceCenter is started.

VoiceCenter appears as a taskbar at the top of your Windows desktop.

You can change the appearance (view) of VoiceCenter. See ªChanging VoiceCenter's appearanceº on page 79 for more information.

© Copyright IBM Corp. 1998, 2002

27

VoiceCenter components

On

Asleep

Off

The ViaVoice button gives you access to the ViaVoice menu, which is described in ªViaVoice menuº on page 30. To see the menu, click the button, or say "ViaVoice Menu" when the microphone is on.

The microphone is on. When it is on, speech is enabled, and you can use your voice to dictate and navigate. Click the microphone button or say "Microphone off" to turn the microphone off. To put the microphone in sleep mode, say "Go to sleep" to disable the microphone for all dictation and commands except the "Wake up" command.

The microphone is ©sleeping©. Say "Wake up" to turn the microphone on.

The microphone is off. When the microphone is off, speech is disabled. To turn the microphone on, click the button.

Turn off the microphone when another program needs to access the sound card. ViaVoice suspends the microphone automatically when another ViaVoice function (like Begin Reading) needs the sound card.

Watch the volume meter to monitor the loudness of your voice. The volume meter should stop in the light green range whenever you speak. If the volume meter stops in the dark green (too soft) or red (too loud) range, or if it shows no movement, run Audio Setup from the ViaVoice menu.

Watch the status area to see the last command that ViaVoice recognized or to see messages that help you decide your next step.

Click the Analyze My Voice button to launch the User Wizard and let ViaVoice analyze your voice to improve recognition accuracy. The button will disappear as soon as enough data has been recorded and analyzed.

Place your mouse pointer over the Analyze My Voice button to display information on the amount of data that has been collected for analyzing your voice.

28 ViaVoice for Windows Standard Edition

Click the Help button to access VoiceCenter help.

Check the user-information area to make sure your own user name is selected before you start using ViaVoice. Each user has personal speech filesÐvoice models, personal vocabulary, language and ViaVoice OptionsÐwhich ViaVoice uses and updates while the user is dictating and correcting. To change the currently selected user name, see ªMaking a user name the current userº on page 85.

Place your mouse pointer over the user-information area to display the Who Am I pop-up. This pop-up shows the user name, vocabulary and voice model that are currently selected at the User tab of ViaVoice Options. If a Topic has been selected, its name is shown in the pop-up. (Topics are specialised mini-vocabularies that come with some versions of ViaVoice. Look at the User tab to see if any Topics are available in your version.)

Your voice model reflects how you speak with a given microphone within a particular acoustic environment. If you dictate at more than one location or use different microphones, create a separate voice model at each location and with each microphone. Then, make sure the appropriate voice model is selected whenever you use ViaVoice. See ªCreating additional voice modelsº on page 82 for more information.

Chapter 3. Introducing VoiceCenter 29

ViaVoice menu

Say "ViaVoice menu", or click the ViaVoice button, to display the ViaVoice menu. From there, you can access all features and tools available from the menu or from sub-menus (shown below).

30 ViaVoice for Windows Standard Edition

+ 86 hidden pages