Nortel Networks M3902, M3904, M3903, M3901 User Manual

4 (1)
Nortel Networks M3902, M3904, M3903, M3901 User Manual

Nortel Knowledge Network

Meridian Digital

Telephones

M3901

M3902

M3903

M3904

User Guide

Enterprise Voice Solutions Customer Documentation

 

Contents

M3900 Series Meridian Digital Telephone

1

M3901 .................................................................................................

1

M3902 .................................................................................................

2

M3903 .................................................................................................

3

M3904 .................................................................................................

4

Your Telephone’s Controls

5

Terms you should know

8

Your telephone call features

10

Use handsfree calling (M3902, M3903, and M3904) ............................

10

Activate/deactivate Group listening ......................................................

12

Use the Predial feature .........................................................................

14

Make a call

15

Make a call while on-hook ...................................................................

16

Auto Dial ............................................................................................

16

Ring Again (M3902) ............................................................................

17

Ring Again (M3903 and M3904) .........................................................

18

Redial last number called .....................................................................

19

Use Speed Call (M3902) ......................................................................

20

Use Speed Call (M3903 and M3904) ...................................................

21

Make a System Speed Call ...................................................................

22

Use Hot Line ........................................................................................

22

Make an Intercom call ..........................................................................

23

Answer a call

24

While on an active call

25

Place a call on Hold .............................................................................

25

Transfer a call (M3902) .......................................................................

25

Transfer a call (M3903 and M3904) .....................................................

26

Use Timed Reminder Recall ...................................................................

27

Use Attendant Recall ............................................................................

28

Use Call Park (M3902) .........................................................................

28

 

i

Contents

 

Use Call Park (M3903 and M3904) ......................................................

30

Calling Party Number (M3902) .............................................................

33

Calling Party Number/Charge Account (M3903 and M3904) .................

33

Display incoming calls ..........................................................................

34

Trace a Malicious call ...........................................................................

35

Incoming calls

36

Activate Automatic Answerback ............................................................

36

Use Call Pickup ....................................................................................

37

Use Call Waiting .................................................................................

38

While you are away from your desk

39

Forward calls (M3902) .........................................................................

39

Forward calls (M3903 and M3904) ......................................................

40

Forward internal calls only ....................................................................

41

Use Remote Call Forward .....................................................................

42

Secure your telephone

44

Talk with more than one person

45

Set up a Conference call (M3902) .........................................................

45

Set up a Conference call (M3903 and M3904) ......................................

46

Join a call (M3902) ..............................................................................

47

Join a call (M3903 and M3904) ...........................................................

47

Selectable Conferee Display and Disconnect ..........................................

48

Use Group Call ....................................................................................

49

Work without interruption

51

Activate Make Set Busy ........................................................................

51

Additional Call Features

52

Auto Dial Transfer Feature ....................................................................

52

Use the buzz signal ..............................................................................

52

Call Page to make an announcement .....................................................

53

Centrex/Exchange Switch Hook Flash ...................................................

53

Charge or Force Charge a call (M3902) ................................................

54

Charge or Force Charge a call (M3903 and M3904) .............................

56

ii

 

 

Contents

Enhanced Override Feature ..................................................................

58

Forced Camp-on ..................................................................................

59

Station Camp-on .................................................................................

60

Override Feature .................................................................................

61

Privacy Release ....................................................................................

62

Radio Paging ......................................................................................

63

Voice Call ...........................................................................................

65

Use the Voice Messaging control screens ...............................................

65

Hospitality features

67

Automatic Wake-Up ............................................................................

67

Message Registration ...........................................................................

69

Maid Identification ...............................................................................

70

Room Status ........................................................................................

71

Meridian SL-100 CLASS Features

72

Anonymous Caller Rejection .................................................................

72

Automatic Callback ..............................................................................

73

Automatic Recall ..................................................................................

74

Customer Originated Trace ...................................................................

75

Calling Name and Number Delivery Blocking ........................................

76

Selective Call Forward ..........................................................................

76

Telephone display

77

M3902 display ....................................................................................

77

M3903 display ....................................................................................

77

M3904 display ....................................................................................

78

Options List

79

Select a language ................................................................................

80

Change a Feature Key label (M3902) ...................................................

80

Change a Feature Key label (M3903 and M3904) .................................

82

Adjust Screen contrast ..........................................................................

84

Adjust volume ......................................................................................

84

Choose Ring type .................................................................................

85

Select Call Log options .........................................................................

85

Use Live dial pad .................................................................................

86

 

iii

Contents

 

Select Preferred name match .................................................................

86

Set up area code .................................................................................

86

Enable Call timer .................................................................................

87

Select Date/time format ........................................................................

87

Enable Key click ...................................................................................

87

Use Headset port on call .......................................................................

88

Activate Headset port external alerter ....................................................

88

Use Call indicator light .........................................................................

88

Set On-hook default path ......................................................................

89

Display diagnostics ..............................................................................

89

Activate Group Listening .......................................................................

90

Call Log and Personal Directory display

 

and navigation

91

M3903 Call Log display and navigation ................................................

91

Access your Callers List or Redial List (M3903) .......................................

91

M3904 Personal Directory and Call Log display and navigation ..............

92

Access your Personal Directory, Callers List, or Redial List (M3904) ..........

93

Call Log and Personal Directory password protection

 

(M3903 and M3904) ...........................................................................

94

Call Log

97

Access and use the Callers List (M3903) ................................................

97

Access and use the Callers List (M3904) ................................................

98

Redial List

100

Access and use the Redial List (M3903) ...............................................

100

Access and use the Redial List (M3904) ...............................................

101

iv

 

Contents

Access and use the Personal Directory

102

Access the Personal Directory .............................................................

102

Add a Personal Directory entry ...........................................................

102

Add an incoming call .........................................................................

104

Add an outgoing call .........................................................................

105

Delete or edit a Personal Directory entry ..............................................

106

Delete your Personal Directory ............................................................

107

Use the Personal Directory to make a call ............................................

107

Use Card View ..................................................................................

108

Search for an entry ............................................................................

109

Copy a number from the Redial List .....................................................

109

Set-to-Set Messaging

111

Corporate Directory

114

Virtual Office

117

M3901 Feature Operation

119

M3901 Fixed Keys .............................................................................

119

Program a feature or an Auto Dial ......................................................

121

Use Auto Dial ....................................................................................

122

Use Speed Call ..................................................................................

122

Use Call Transfer ...............................................................................

123

Set up a Conference call .....................................................................

124

Activate Ring Again ...........................................................................

125

Make a call .......................................................................................

126

Receive a call ....................................................................................

126

Feature Activation Indicator ................................................................

126

Message Waiting and Call Status Indicator ..........................................

126

v

Contents

 

Accessories for the M3900 Series telephones

127

Accessory Connection Module (ACM) ..................................................

127

Analog Terminal Adapter (ATA) ..........................................................

127

Computer Telephony Integration Adapter (CTIA) ...................................

127

Display-based Expansion Module ........................................................

127

External Alerter and Recorder Interface ................................................

127

Full Duplex Hands Free Module ...........................................................

128

Headsets ...........................................................................................

128

Key-based Expansion Module .............................................................

128

Personal Directory PC Utility ................................................................

128

Meridian 1 Flexible Feature Codes (FFCs)

129

Meridian SL-100 Feature Access Codes (FACs)

130

Index

131

vi

M3900 Series Meridian Digital Telephone

M3900 Series Meridian Digital Telephone

There are five models in the M3900 Series Meridian Digital Telephone Portfolio. This document describes the M3901, M3902, M3903, and M3904 features and how to use them. The M3902, M3903, and M3904 are described in the main portion of this document. The M3901 is described in a separate section of this document. For information on the M3905 refer to the M3905 Call Center Meridian Digital Telephone User Guide.

M3901

The M3901 has one Line (DN) Key and can be programmed with up to five features.

M3901 telephone

Feature Activation Indicator

 

 

Feature

Goodbye

Hold

Line (DN)

 

 

Message/Call Status/

 

Incoming Call Indicator

Feature Card

Volume Control Bar

553-8966

Note: The Meridian SL-100 configures the Line (DN) Key as a Directory Number only.

1

M3900 Series Meridian Digital Telephone

M3902

The M3902 has one Line (DN) Key, and three Programmable Soft Keys (self-labeled).

M3902 telephone

LCD Indicator

 

 

Message Waiting Light/

 

 

Incoming Call Indicator

 

 

One Line (DN)

 

 

Programmable

 

 

Soft Keys

 

 

(self-labeled)

 

 

Options

LED

 

Message

 

Transfer

Handsfree Key

 

 

 

 

 

Hold

 

 

Goodbye

 

 

Navigation Keys

Volume Control Bar

LED

 

 

553-8624

 

Mute

 

 

2

M3900 Series Meridian Digital Telephone

M3903

The M3903 has two Programmable Line (DN)/Feature Keys (self-labeled) with two features or lines configured on each key. It also has four Context Sensitive Soft Keys (self-labeled).

M3903 telephone

LCD Display

Goodbye

Hold

 

Message Waiting Light/

 

Incoming Call Indicator

 

Programmable Line (DN)/

 

Feature Keys (self-labeled)

 

Context Sensitive

LED

Soft Keys (self-labeled)

Handsfree Key

Copy

 

 

Fixed Feature Keys

 

Shift

Volume Control Bar

Applications

LED

Navigation Keys

Headset

Call Log

Mute

Options

Message

 

Quit

553-8625B

3

M3900 Series Meridian Digital Telephone

M3904

The M3904, has six Programmable Line (DN)/Feature Keys (self-labeled), with two features or lines configured on each key. It also has four Context Sensitive Soft Keys (self-labeled).

M3904 telephone

LCD Display

 

Goodbye

 

Hold

Message Waiting Light/

 

 

Incoming Call Indicator

 

Programmable Line (DN)/

 

Feature Keys (self-labeled)

LED

Context Sensitive

Soft Keys (self-labeled)

Handsfree Key

 

 

Fixed Feature Keys

 

Shift

Volume Control Bar

Copy

Applications

LED

Headset

Navigation Keys

Mute

Options

Directory/Log

Quit

 

Message

553-8626B

4

Your Telephone’s Controls

Your Telephone’s Controls

Goodbye /

Headset /

2498

Hold /

Mute /

Use the Volume Control Bar to control the volume of the handset, headset, speaker, ringer, and handsfree. Increase the volume by pressing the right side of the bar. Lower it by pressing the left side.

You can terminate an active call by pressing the Goodbye Key. The Goodbye Key is useful for disconnecting a handsfree call.

Press the Headset Key to answer a call on a headset (connected to the headset jack) or to switch a call from handset or handsfree to the headset.

A steady LCD indicator appearing beside a Line (DN) Key means that the feature or line is active. A flashing LCD indicator means the line is on hold or the feature is being programmed.

By pressing the Hold Key, you can put an active call on hold. Return to the caller by pressing the DN Key beside the flashing indicator.

The Handsfree Key allows you to activate the handsfree (M3902, M3903, and M3904) and Group listening features (M3903 and M3904). The speaker LED lights to indicate handsfree is active, the LED flashes to indicate Group listening is active.

The Mute Key allows you to listen to a conversation without being heard. This is especially useful when you only want to listen on a conference call. Push the Mute Key again to return to a two way conversation. The Mute Key applies to handsfree, handset, and headset microphones. The Mute LED flashes when the Mute option is in use.

5

 

Your Telephone’s Controls

 

The Navigation Keys allow you to scroll

 

through Menus and lists on the display.

Copy /

The Copy Key copies incoming or outgoing

call numbers into the Personal Directory on

 

the M3904.

Quit

Options /

Message /

Directory/Log /

Call Log /

Applications /

Shift /

The Quit Key ends an active application. Pressing the Quit Key does not affect the status of calls currently on your telephone.

Note: If you press the Quit Key before the Done Key you exit without saving changes. Press the Done Key to exit and save changes.

The Options Key allows you to access and modify telephone options.

The Message Key provides access to your voice messaging system.

The Directory/Log Key (M3904) allows you to access your Personal Directory (100 entries), Callers List (last 100 incoming calls) and, Redial list (last 20 outgoing calls).

The Call Log Key (M3903) allows you to access the Callers List (last 10 incoming calls), and the Redial list (last 5 outgoing calls).

The Applications Key allows you to access additional features that may be provided by your network administrator (M3903 and M3904).

The Shift Key allows you to access the second layer of the Programmable Line/Feature Keys (M3903 and M3904).

Line /

The Line/Directory Number (DN) Key on

the M3901 allows you to access dial tone.

6

 

Your Telephone’s Controls

 

 

2496

Line/Directory Number (DN) Key(s) are

assigned to your M3902, M3903, or M3904. They can be a Primary Directory Number (PDN) or secondary DN(s) on the

M3903 and M3904.

2498

Dial

On the M3903 and M3904, the lower right hand Line/Feature Key on the first layer is your Primary Directory Number (PDN) Key. When you pick up the handset, the line associated with this key is ready for you to make a call.

Note: Although you have only one PDN, you can have additional Line/Directory Number (DN) Key(s) assigned to your M3903 or M3904 telephone.

The Dial Key is used to dial numbers stored in the Directory and Callers List (M3903 and M3904). The Dial Key accesses the Primary Directory Number (PDN) Key to make a call.

More...

Trans

Example:

CallWait

The More Key allows you to access additional layers of Context Sensitive Soft Keys.

Programmable Soft Keys (M3902) or Context Sensitive Soft Keys (M3903 and

M3904) are configured for various features and functions on the M3900 Series telephones. The Soft Keys are located below the display area. These keys have an LCD label above them that changes based on available features, functions, or the active application.

Programmable Line (DN)/Feature Keys (M3903 or M3904) are located at the sides of the upper display area. Once configured, these Programmable Line (DN)/Feature Keys provide one-touch feature activation. An status icon indicates call or feature status.

7

Terms you should know

Terms you should know

Attendant — The attendant is a telephone operator in your organization.

Call Log— The Call Log can be configured to store either unanswered or all incoming calls. These entries can be accessed through your directory menu.

Call party information—When your telephone rings, the display shows Call Party Name Display (CPND) information. The system must have CPND enabled. The display shows the phone number and name, if available, of the incoming call.

Card View — The Card View displays a directory entry name and telephone number.

Context Sensitive Soft Keys — The four keys located directly below the display on the M3903 and M3904 are referred to as Context Sensitive Soft Keys. The label and function of each key changes depending upon the available features or the active application.

Copy Key — The Copy Key allows the M3904 to copy information from an application, like Corporate Directory, or from the Callers List or Redial List to the Personal Directory.

Date/time display feature —The Date/time display feature shows the month and date while the telephone is in an idle state.

Directory Number (DN) — The Directory Number (DN) is a telephone number that consists of one to seven digits. The DN is commonly known as an extension number.

Feature Access Codes (FACs)— Feature Access Codes (FACs) allow you to access features for which you do not have a fixed or soft feature key. Feature Access Codes are applicable to the Meridian SL-100 system only. For your convenience, the FACs for your system can be printed on a page located at the back of this guide.

Flexible Feature Codes (FFCs) —Flexible Feature Codes (FFCs) allow you to access features for which you do not have a fixed or soft feature key. Flexible Feature Codes are applicable to the Meridian 1 system only. For your convenience, the FFCs for your system can be printed on a page located at the back of this guide.

Fixed Keys—The Fixed Keys are the hard labeled keys on your telephone.

Indicator —An indicator is an LCD or LED that displays the current status of a feature by its state; flashing, winking, steady on, or off.

Information screen—The Information screen displays call activity, lists, prompts, and status of calls.

Interrupted dial tone—Interrupted dial tone is a broken or pulsed dial tone, heard when you access some of the features on your telephone.

8

Terms you should know

Meridian 1, Meridian SL-100— The Meridian 1 or the Meridian SL-100 is your office communications system.

More... — The More Key allows access to the multiple layers of Programmable Soft Keys. These keys are the keys located below the display on your telephone.

Off-hook — Off-hook is a term used to indicate that the telephone is active and ready to make a call. Your telephone’s status changes to off-hook when you pick up the handset or press a Line (DN) Key.

Paging tone—Paging tone is a special tone heard when using the Radio Paging feature. You hear two beeps followed by dial tone.

Personal Directory —The Personal Directory stores entries by name and phone number.

Primary Directory Number— The Primary Directory Number is the main extension number on your telephone. It is accessed through the Primary Directory Number (PDN) Key.

Private Line — Private Line can be assigned to your telephone. With this line, you can reach an outside number without dialing a code to access an outside line. Internal extensions cannot be dialed from a private line.

Redial List— The Redial List is accessed through the Call Log Key on the M3903 and through the Directory/Log Key on the M3904. It lists outgoing numbers for calls that have been made from your telephone.

Ringback/ring tone— Ringback/ring tone is the sound you hear when a call you have made is ringing at its destination.

Shared Directory Number — A shared Directory Number is a DN (extension) that is shared by two or more telephones. This is also known as a Multiple Appearance DN (MADN).

Special dial tone— The special dial tone refers to three consecutive short tones followed by steady dial tone that you hear when accessing some of your telephone features.

Switch hook — The switch hook is the button which the handset presses down, disconnecting your call, when you replace the handset. When lifted, the handset releases the switch hook and you either answer an incoming call or you receive dial tone indicating that your telephone is ready to make a call.

9

Your telephone call features

Your telephone call features

Your network administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes ask your network administrator to provide these to you.

To access a feature, you press a Feature Key, or enter a Flexible Feature Code (FFC) for the Meridian 1 or a Feature Access Code (FAC) for the Meridian SL-100. Your network administrator supplies you with the Flexible Feature Codes or Feature Access Codes for your system.

Note: In order to use a feature described in this section, your system software must support the feature and the feature must be assigned to your telephone. Check with your network administrator for more details.

Use handsfree calling (M3902, M3903, and M3904)

If your telephone is an M3902, M3903, or M3904 you can use the built-in microphone and speaker instead of the handset to make of receive a handsfree call. While on an active call, you can switch between Handset and Handsfree mode.

To answer a call with handsfree:

Press the Handsfree Key. You are now on a handsfree call.

To discontinue a handsfree call:

Goodbye /

To mute a handsfree call:

Mute /

Mute /

To switch from handsfree to handset:

Press the Goodbye Key to end the call.

1.Press the Mute Key. The LED indicator flashes.

2.Press the Mute Key again to return to a two way handsfree conversation.

1.Lift the handset to switch from handsfree to handset.

10

Your telephone call features

To switch from handset to handsfree:

To use a headset:

Headset /

To switch from handsfree to headset:

Headset /

1.Press the Handsfree Key.

2.Replace the handset.

Connect a headset to the headset jack or the handset jack depending on the headset type and the telephone you are using.

Press the Headset Key (M3903 and M3904). For the M3902 read the instructions that came with your recommended headset.

Note 1: Refer to “Set On-hook default path” on page 89 for information on how to configure your telephone for use with a headset.

Note 2: Refer to “Headsets” on page 128 for information on recommended headset types for your telephone. This section also provides information on setting and adjusting the volume for both amplified and unamplified headsets.

Connect headset or put headset on.

Press the Headset Key (M3903 and M3904). For the M3902 read the instructions for the headset you are using.

11

Your telephone call features

Activate/deactivate Group listening

The Group listening feature allows others to listen to a call through the speaker while you are speaking through the handset. This feature must be enabled by your network administrator.

To activate the Group listening option:

Options /

Group listening

Select

On

Done

Quit

To use Group listening while you are on a call:

1.Press the Options Key.

2.Use the Navigation Keys to scroll through the Options List and highlight

Group listening.

3.Press the Select Key.

4.Press the On Key.

5.Press the Done Key to save changes.

6.Press the Quit Key to exit.

Press the Handsfree Key. Everyone will hear the caller over the speaker, but the caller will only hear what is picked up by the handset.

Note: You must let the caller know when others are listening to the conversation. This feature does not provide a tone to inform the party on the other end of the call that the conversation is being monitored.

12

Your telephone call features

To deactivate the Group listening option:

Options /

Group listening

Select

Off

Done

Quit

To mute a group listening call:

Mute /

Mute /

To switch from Group listening to handsfree:

1.Press the Options Key.

2.Use the Navigation Keys to scroll through the Options List and highlight

Group listening.

3.Press the Select Key.

4.Press the Off Key to turn Group listening off.

5.Press the Done Key to save changes.

6.Press the Quit Key to exit.

1.Press the Mute Key. The LED flashes.

2.Press the Mute Key again to return to two way conversation.

Press the Handsfree Key.

13

Your telephone call features

Use the Predial feature

The Predial feature allows you to enter and preview a number containg up to 31 digits and make corrections before you dial the number.

To use Predial:

1. Replace the handset, if it is off the cradle.

2. Dial the number.

Note 1: Press the Pause Key to insert a 1.5 second pause in the dialing string.

Note 2: If you are calling an external or long distance number, be sure that the appropriate access codes are included.

2637

3. Press a Line (DN) Key to receive dial

 

tone.

The displayed predialed number is automatically dialed.

4. Lift the handset when the called party answers or, if on handsfree, begin to talk.

Note: You cannot use the Predial feature if the Live dial pad feature is active.

14

Make a call

Make a call

This section describes features that you can use when you make a call. There are several ways to make a call from your M3900 Series Meridian Digital Telephone. To make a call from your telephone, use the features described in this chapter.

To make a call:

or

2637

or

or

Headset /

To change from handset to headset:

1.Lift the handset.

or

Press the Line (DN) Key. or

Press the Handsfree Key.

Note: The Handsfree Key must be enabled by your network administrator

or

Press the Headset Key if you have a headset connected to your telephone’s headset jack (available on the M3903 and M3904).

Note: See “Set On-hook default path” on page 89, and “Headsets” on page 128 for information on connecting a headset to your M3903 or M3904.

2. Dial the number.

Note: Whenever you read “Lift the handset,” in this guide, you may alternatively press a free Line (DN) Key,

Handsfree Key, or the Headset Key. You receive dial tone with each of these actions.

Headset

/

The Headset Key is used to switch to

the headset mode of operation.

 

The LED lights steadily to indicate that you are in headset mode.

15

Make a call

Make a call while on-hook

To make a call while on-hook, leave the handset in the cradle while you dial a number.

To dial on-hook:

2637

1. Press a Line (DN) Key.

2. Dial the number when you receive dial tone.

3. Lift the handset when the called party answers.

Auto Dial

Auto Dial lets you dedicate a feature key to a specific telephone number. When the Auto Dial Key is pressed, the number is dialed automatically. This feature must be enabled by your network administrator.

To use Auto Dial:

1. Lift the handset.

AutoDial

 

 

 

2. Press the associated Auto Dial Key.

The number is dialed automatically.

To display the Auto Dial number (M3903 and M3904):

Display

AutoDial

To store an Auto Dial number:

AutoDial

1. Press the Display Key.

Note: On the Meridian SL-100, press the Inspect Key to display the number.

2.Press the configured Auto Dial Key. The number appears on the display.

1.Press the Auto Dial Key, without lifting the handset.

16

Make a call

2. Dial the number to be stored on the Auto Dial Key.

Note 1: The number may contain up to 31 digits.

Note 2: Press the Pause Key to insert a 1.5 second pause in the dialing string.

Note 3: If you are storing an external or long distance number, be sure that the appropriate access codes are included.

AutoDial

3. Press the Auto Dial Key again. The

 

number is stored on the key.

Note: To change the key label “AutoDial”, select Change feature key label from the Options List menu. Please see “Change a Feature Key label” on page 80 for detailed instructions.

Ring Again (M3902)

Use the Ring Again feature when you dial a number and receive a busy tone or no answer. The Ring Again feature lets you know when the person you dialed is available or has used their telephone. The feature notifies you when to redial your party. The Ring Again feature automatically redials the number.

To use Ring Again:

RingAgn

To call a Ring Again party when you receive notification:

RingAgn

1.Dial a number and receive a busy tone or no answer.

Note: On the Meridian SL-100, Ring Again is available on busy tone only.

2.Press the Ring Again Key, or enter the Ring Again Activate FFC.

When the number you want to reach is available, or the person has re-used their set, you hear the Ring Again tone.

1. Lift the handset, you receive dial tone.

Note: If you used the Ring Again Activate FFC, the number is automatically dialed.

2. Press the Ring Again Key.

17

Make a call

To cancel Ring Again before notification:

RingAgn

Press the Ring Again Key a second time before hearing the notification tone, or enter the Ring Again Deactivate FFC.

Ring Again (M3903 and M3904)

Use the Ring Again feature when you dial a number and receive a busy tone or no answer. The Ring Again feature lets you know when the person you dialed is available or has used their telephone. The feature notifies you when to redial your party. The Ring Again feature automatically redials the number.

To use Ring Again:

RingAgn

To call a Ring Again party when you receive notification:

RngCall

To cancel Ring Again before notification:

CanclRA

1.Dial a number and receive a busy tone or no answer.

Note: On the Meridian SL-100, Ring Again is available on busy tone only.

2. Press the Ring Again Key.

The screen displays Ring again is active.

When the number you want to reach is available, or the person has re-used their set, you hear the Ring Again tone.

1.Lift the handset or press a line (DN) key.

2.Press the Ring Call Key.

Press the Cancel Ring Again Key.

The screen displays Ring Again is cancelled.

18

Make a call

Redial last number called

Last Number Redial allows you to automatically redial the last number you dialed. This feature must be enabled by your network administrator.

To use Last Number Redial when using the handset:

 

1.

Lift the handset.

2637

2.

Press a Line (DN) Key.

To use Last Number Redial when

 

 

using handsfree:

 

 

2637

 

Press the Line (DN) Key twice.

2637

 

The last number you dialed is

 

 

automatically redialed.

Note: On Meridian SL-100, press the £

Key twice.

19

Make a call

Use Speed Call (M3902)

The Speed Call feature allows you to automatically dial frequently called numbers by entering a one, two, or three digit access code. Contact your network administrator to determine the capacity of your Speed Call list. This will establish the number of digits you will enter for each access code.

A telephone designated as a Speed Call Controller can program or edit the Speed Call list. This feature must be enabled by your network administrator.

To store or change a Speed Call number:

SpcCtlr

SpcCtlr

To make a Speed Call:

1.Press the Speed Call Controller Key, or lift the handset and enter the Speed Call Controller FFC.

The triangular icon flashes, indicating programming mode.

2.The phone prompts you to dial a one, two, or three digit code and the telephone number.

Note: Dial the access code (if required) followed by the internal, external, or long-distance telephone number.

3.Press the Speed Call Controller Key again, or enter the Speed Call Controller FFC.

The code and number are saved. The flashing icon turns off.

 

 

 

 

 

 

 

 

 

1.

Lift the handset.

SpcCtlr

 

 

 

 

 

SpcUser

2.

Press the Speed Call Controller key or

 

 

 

 

 

 

 

 

 

 

 

 

 

or

 

the Speed Call User Key, or enter the

 

 

 

 

 

 

 

 

 

 

Speed Call User FFC.

 

 

 

 

 

 

 

 

 

3.

Dial the Speed Call code assigned to

 

 

 

 

 

 

 

 

 

 

the telephone number.

 

 

 

 

 

 

 

 

 

 

The number is automatically dialed.

20

Make a call

Use Speed Call (M3903 and M3904)

The Speed Call feature allows you to automatically dial frequently called numbers by entering a one, two, or three digit access code. Contact your network administrator to determine the capacity of your Speed Call list. This will establish the number of digits you will enter for each access code.

A telephone designated as a Speed Call Controller can program or edit the Speed Call list. This feature must be enabled by your network administrator.

To store or change a Speed Call number:

SpcCtrl

1. Press the Speed Call Controller Key.

 

The screen displays Enter Code, then

 

number.

Done

To make a Speed Call:

SpcCtrl SpcUsr

or

2.Dial a one, two, or three digit code. Use the Delete Key if you make a mistake. Use the Cancel Key to leave the screen without storing a speed call number.

Note: A dash is automatically inserted after the required number of digits have been entered.

3.Dial the associated telephone number. Use the Delete Key if you make a mistake. Use the Cancel Key to leave the screen without storing a speed call number.

Note 1: Dial the access code (if required) followed by the internal, external, or long-distance telephone number.

4.Press the Done Key to save the code and number.

1.Lift the handset.

2.Press the Speed Call Controller Key or the Speed Call User Key.

The screen displays Enter code.

21

Make a call

3. Dial the Speed Call code assigned to the telephone number.

The number is automatically dialed.

Make a System Speed Call

System Speed Call allows you to make a call by dialing Speed Call codes which may override your telephone’s class of service restrictions. The System Speed Call feature is set up on the system by your network administrator. It is a speed dial number that is common to many users, therefore it is set up on the system not on your individual telephone.

To make a System Speed Call:

SScCtlr SScUser

or

Use Hot Line

1.Lift the handset.

2.Press the System Speed Call Controller key or the System Speed Call User Key, or enter the System Speed Call User FFC (Meridian 1) or FAC (Meridian SL-100).

3.Dial the Speed Call code assigned to the telephone number.

The number is automatically dialed.

The network administrator can program a Hot Line Key that allows you to dial a specific number automatically. The network administrator can apply other features to the Hot Line such as Call Redirection, so that the Hot Line call is answered by a person and not by a voice mail box.

To use Hot Line:

Hotline

Press the Hot Line Key.

The Hot Line Key automatically dials the number.

Note 1: On the Meridian SL-100 system, the Automatic Line (AUL) feature is the same as the Hot Line feature.

Note 2: If your main DN is a Hot Line, lift the handset. The Hot Line dials the number automatically.

22

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