Loading...NETGEAR JNR1010v2, JWNR2000v5, JWNR2010v5, WNR2010, WNR2020 User Manual
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N150 and N300 Wireless Routers
User Manual
Models:
JNR1010v2
JWNR2000v5
JWNR2010v5
WNR614
WNR618
WNR2010
WNR2020
May 2014 202-11392-02
350 East Plumeria Drive
San Jose, CA 95134
USA
N150 and N300 Wireless Routers
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Hardware Setup
Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Use a Web Browser to Access the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 NETGEAR genie Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 18 Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 19 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 4 Networking
View or Change WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Specify the IP Addresses that the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . . 30 Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enable or Disable the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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N150 and N300 Wireless Routers
Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Set up a Wireless Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Wireless Distribution System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Improve Network Connections with Universal Plug and Play. . . . . . . . . . . . . . . 49
Chapter 5 Manage Your Network
Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 View the Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 View the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 View Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 View Guest Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Reboot the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Erase Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 6 Troubleshooting
Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 WiFi Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Apply Power to the Router and Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . 67 All LEDs Remain Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Internet LEDs Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 The Router Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Troubleshoot a PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . 72 Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . . 73
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N150 and N300 Wireless Routers
Troubleshoot IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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1. Hardware Setup |
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If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup.
This chapter contains the following sections:
•Hardware Features
•Position Your Router
•Cable Your Router
•Verify the Cabling
For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
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N150 and N300 Wireless Routers
Hardware Features
Before you cable your router, take a moment to become familiar with the product label and the front and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel LEDs
The router front panel has the following status LEDs.
Table 1. Front panel LED descriptions
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Power |
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• Solid green. The power is on, and the router is ready. |
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• Blinking green. A firmware update is in progress. |
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• Off. Power is not supplied to the router. |
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Internet |
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• Solid green. An IP address was received; the router is ready to transmit data. |
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• Off. No Ethernet cable is connected between the router and the modem. |
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WiFi |
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• Solid green. The wireless radio is operating. |
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• Off. The wireless radio is off. |
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Ethernet ports 1–4 |
• Solid green. The Ethernet port has detected a 100 Mbps link with an attached |
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•Off. The Ethernet port has not detected a link with an attached device.
Back Panel
The back panel has the following ports, button, and connector.
Table 2. Back panel port, button, and connector descriptions
Port or Connector |
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Ethernet ports |
Four local area networks (LAN) Ethernet ports for connecting the router to |
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your local computers. |
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Internet port |
Ethernet port for connecting the router to a cable broadband modem or DSL |
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broadband modem. The Internet port is also referred to as the WAN port. |
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AC power connector |
AC power connector to connect the power adapter to the router. |
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WPS/Reset button |
This button is a WPS and Reset button: |
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• WPS button to connect computer or WiFi devices to the router’s network. |
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For more information, see WiFi Connection on page 12. |
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• Reset button to return the router to its factory settings. |
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For more information, see Factory Settings on page 76. |
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Hardware Setup
7
N150 and N300 Wireless Routers
Position Your Router
The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
Additionally, other wireless access points in and around your home might affect your router’s signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.
To position your router:
1.Place your router near the center of the area where your computers and other devices operate, and within line of sight to your wireless devices.
2.Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers.
3.Place the router in an elevated location, minimizing the number walls and ceilings between the router and your other devices.
4.Place the router away from electrical devices such as these:
•Ceiling fans
•Home security systems
•Microwaves
•Computers
•Base of a cordless phone
•2.4 GHz cordless phone
5.Place the router away from large metal surfaces, large glass surfaces, and insulated walls such as these:
•Solid metal doors
•Aluminum studs
•Fish tanks
•Mirrors
•Brick
•Concrete
To prepare your router for installation:
1.Carefully peel off the protective film covering your router.
2.Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
Hardware Setup
8
N150 and N300 Wireless Routers
Cable Your Router
The installation guide that came in the box has more details about installation.The following illustration shows typical cable connections for a router.
Internet
Ethernet cable
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Modem |
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Router |
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Your router might look different than |
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Ethernet cable |
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the router shown in this diagram. |
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(included with some models) |
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Figure 1. Router cable connections |
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To cable your router:
1.Prepare your modem.
Unplug your modem’s power. If it has a battery backup, remove the battery.
2.Connect the modem.
Plug in your modem. Put the battery back in. Then cable the modem to the router’s Internet port
3.Connect the power adapter cord that came in the package to the power input on the rear panel of the router and plug it in to an electrical outlet.
The Power LED 
lights.
4.Connect a computer or wireless device. You have two options:
•Connect with WiFi. To connect with WiFi, use the WiFi network name and password on the product label.
•Connect with an Ethernet cable. Use an Ethernet cable to connect a computer to one of the Ethernet LAN ports on the rear panel of the router.
Hardware Setup
9
N150 and N300 Wireless Routers
Verify the Cabling
Verify that your router is cabled correctly and the cables are attached securely by checking the router LEDs:
•The Power LED 
is lit solid green when the router is turned on.
•The WiFi LED 
is lit solid green.
•The Internet LED 
is lit solid green.
•The Ethernet LEDs (1 through 4) 
are lit solid green or solid amber for any computers cabled to the router by an Ethernet cable.
For information about troubleshooting with the LEDs, see Troubleshoot with the LEDs on page 67.
Hardware Setup
10
2. Connect to the Network and |
2 |
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Access the Router |
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This chapter contains the following sections:
•Connect to the Network
•Types of Logins
•Use a Web Browser to Access the Router
11
N150 and N300 Wireless Routers
Connect to the Network
You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1.Make sure that the router has power (its Power LED is lit).
2.Connect an Ethernet cable to an Ethernet port on your computer.
3.Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1.Make sure that the router has power (its Power LED is lit).
2.Check the WPS instructions for your computer or wireless device.
3.Press the WPS/Reset button on the rear panel of the router.
4.Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1.Make sure that the router has power (its Power LED is lit).
2.On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the product label.
3.Join the WiFi network and enter the WiFi password. The password is on the product label.
Your wireless device connects to the WiFi network.
Connect to the Network and Access the Router
12
N150 and N300 Wireless Routers
Types of Logins
Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.
Types of logins:
•Internet service login. The login that logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
•WiFi network login. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the product label.
•Router login.This logs you in to the router interface as admin from a web browser.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service.
NETGEAR genie Automatic Internet Setup
You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network have the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
•The ISP configuration information for your DSL account
•ISP login name and password
•Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.
Connect to the Network and Access the Router
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To use NETGEAR genie to set up your router:
1.Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the product label.
Note: If you want to change the router’s WiFi setting, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
2.Launch a web browser.
The screen that displays depends on whether you have accessed the router before:
•The first time you set up the Internet connection for your router, the browser goes to http://www.routerlogin.net, and the NETGEAR genie screen displays.
•If you already used the NETGEAR genie, type http://www.routerlogin.net in the address field for your browser to display the NETGEAR genie screen.
3.Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
4.If the browser cannot display the web page, do the following:
•Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router.
•Make sure that the router has full power, and that its Power LED is lit white.
•Close and reopen the browser or clear the browser cache.
•Browse to http://www.routerlogin.net.
•If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
5.If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you have the correct configuration information.
c. Read Chapter 6, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Log In to the Router
When you first set up your router, NETGEAR genie automatically starts when you launch a web browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
To log in to the router:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com.
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A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
Connect to the Network and Access the Router
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3. Specify Your Internet Settings |
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Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
•Use the Internet Setup Wizard
•Manually Set Up the Internet Connection
•Change the MTU Size
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Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.
To use the Setup Wizard:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Setup Wizard.
5.Select the Yes radio button.
If you select No, you are taken to the Internet Setup screen (see Manually Set Up the Internet Connection ).
6.Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
Specify Your Internet Settings
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Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select Internet.
You might need to scroll to view all the settings.
5.For the Does your Internet connection require a login setting, leave the No radio button selected.
6.If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
7.If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
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For the other sections in this screen, the default settings usually work, but you can change them.
8.For the Internet IP Address setting, select one of the following radio buttons:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.
9.For the Domain Name Server (DNS) Address setting, select one of the following radio buttons:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10.For the Router MAC Address setting, select one of the following radio buttons:
•Use Default Address. Use the default MAC address.
•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
•Use This MAC Address. Enter the MAC address that you want to use.
11.Click the Apply button. Your settings are saved.
12.Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 6, Troubleshooting.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
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4. Select Internet.
You might need to scroll to view all the settings.
5.In the Does your Internet connection require a login section of the screen, select the
Yes radio button. The screen adjusts.
6.In the Internet Service Provider list, select the encapsulation method PPPoE, PPPoA, or
L2TP.
7.In the Login field, enter the login name your ISP gave you. This login name is often an email address.
8.In the Password field, type the password that you use to log in to your Internet service.
9.If your ISP requires a service name, type it in the Service Name (if Required) field.
10.In the Connection Mode drop-down list, select Always On, Dial on Demand, or Manually Connect.
11.To change the number of minutes until the Internet login times, out, in the Idle Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.
12.In the Internet IP Address section, select one of the following radio buttons:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.
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13.In the Domain Name Server (DNS) Address section, select one of the following radio buttons:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14.In the Router MAC Address section of the screen, select one of the following radio buttons:
•Use Default Address. Use the default MAC address.
•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
•Use This MAC Address. Enter the MAC address that you want to use.
15.Click the Apply button. Your settings are saved.
16.Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 6, Troubleshooting.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:
•You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:
-A secure website that does not open, or displays only part of a web page
-Yahoo email
-MSN portal
-America Online’s DSL service
•You use VPN and have severe performance problems.
•You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems.
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Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
To change the MTU size:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Setup > WAN Setup.
5.In the MTU Size field, enter a value from 64 to 1500.
6.Click the Apply button. Your change is saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500
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until the problem goes away. The following table describes common MTU sizes and applications.
Table 3. Common MTU sizes
MTU |
Application |
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1500 |
The largest Ethernet packet size. This setting is typical for connections that do not use |
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PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. |
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1492 |
Used in PPPoE environments. |
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1472 |
Maximum size to use for pinging. (Larger packets are fragmented.) |
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1468 |
Used in some DHCP environments. |
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1460 |
Usable by AOL if you do not have large email attachments, for example. |
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1436 |
Used in PPTP environments or with VPN. |
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1400 |
Maximum size for AOL DSL. |
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576 |
Typical value to connect to dial-up ISPs. |
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Specify Your Internet Settings
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4. Networking |
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This chapter includes the following sections:
•View or Change WAN Settings
•Set Up a Default DMZ Server
•Change the Router’s Device Name
•Change the LAN TCP/IP Settings
•Specify the IP Addresses that the Router Assigns
•Disable the DHCP Server Feature in the Router
•Reserve LAN IP Addresses
•Use the WPS Wizard for WiFi Connections
•Specify Basic WiFi Settings
•Change the WiFi Security Option
•Set Up a Guest Network
•Control the Wireless Radio
•Set Up a Wireless Schedule
•Set up a Wireless Access List
•Specify WPS Settings
•Wireless Distribution System
•Static Routes
•View Devices Currently on the Network
•Improve Network Connections with Universal Plug and Play
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