NetComm N300 User Manual

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NetComm Liberty Series - 3G Wireless N300 Router
NETCOMM LIBERTY
TM
SERIES
3G Wireless N300 Router
USER GUIDE
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Preface
This manual provides information related to the installation, operation, and application of this device. The individual reading this manual is
presumed to have a basic understanding of telecommunications terminology and concepts.
If you nd the product to be broken or malfunctioning, please contact technical support for immediate service by email at
technicalsupport@netcomm.com.au
For product update, new product release, manual revision, or software upgrades, please visit our website at http://www.Netcomm.com.au
Important Safety Instructions
With reference to unpacking, installation, use and maintenance of your electronic device, the following basic guidelines are recommended:
Do not use or install this product near water, to avoid re or shock hazard. For example, near a bathtub, kitchen sink or laundry tub,
or near a swimming pool. Also, do not expose the equipment to rain or damp areas (e.g. a wet basement).
Do not connect the power supply cord on elevated surfaces. Allow it to lie freely. There should be no obstructions in its path and no
heavy items should be placed on the cord. In addition, do not walk on, step on or mistreat the cord.
Use only the power cord and adapter that are shipped with this device.
To safeguard the equipment against overheating, make sure that all openings in the unit that offer exposure to air are not blocked.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from
lightening. Also, do not use the telephone to report a gas leak in the vicinity of the leak.
Never install telephone wiring during stormy weather conditions.
WARNING
Disconnect the power line from the device before servicing.
Copyright
Copyright©2008 NetComm Limited. All rights reserved. The information contained herein is proprietary to NetComm Limited. No part of
this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Limited
NOTE:This document is subject to change without notice.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separate from domestic
waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this router can be recycled in accordance with
regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be subject to
penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
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NetComm Liberty Series - 3G Wireless N300 Router
Table of Contents
Introduction ..............................................................................................................................................................................................4
Your 3G18Wn - 3G Wireless N300 Router...................................................................................................................................................................... 5
Package Contents.......................................................................................................................................................................................................... 5
Key Features .................................................................................................................................................................................................................. 5
Placement of your 3G18Wn - 3G Wireless N300 Router ........................................................................................................................6
Router Placement .......................................................................................................................................................................................................... 7
Avoid obstacles and interference ....................................................................................................................................................................................7
Cordless Phones ............................................................................................................................................................................................................ 8
Choose the “Quietest” Channel for your Wireless Network ............................................................................................................................................. 8
Product Layout .........................................................................................................................................................................................9
Connecting and Conguring your Router ......................................................................................................................................................................10
Network and System Requirements ............................................................................................................................................................................. 10
Modem Requirements .................................................................................................................................................................................................. 11
Connecting your 3G Router .......................................................................................................................................................................................... 11
Step 1 – Connect the USB 3G Modem. ................................................................................................................................................................. 11
Step 2 – Connect a computer ................................................................................................................................................................................ 11
Step 3 – Plug in the power ..................................................................................................................................................................................... 11
Default Settings ............................................................................................................................................................................................................ 12
Conguring your Router and Setting up your computer ................................................................................................................................................ 12
Setting up your 3G Router............................................................................................................................................................................................ 13
Advanced Features ................................................................................................................................................................................15
Login Procedure ........................................................................................................................................................................................................... 16
Status: .........................................................................................................................................................................................................................16
Internet Settings: .......................................................................................................................................................................................................... 17
3G Internet Settings ............................................................................................................................................................................................... 17
WAN ...................................................................................................................................................................................................................... 17
LAN ....................................................................................................................................................................................................................... 20
Advanced Routing ........................................................................................................................................................................................................ 21
DHCP Client ................................................................................................................................................................................................................. 21
Wireless Setting: .....................................................................................................................................................................................22
Basic ............................................................................................................................................................................................................................ 23
Advanced ..................................................................................................................................................................................................................... 24
Security ........................................................................................................................................................................................................................ 25
WPS ............................................................................................................................................................................................................................ 27
Station List ................................................................................................................................................................................................................... 27
Firewall ....................................................................................................................................................................................................28
MAC/IP/Port Filtering.................................................................................................................................................................................................... 29
Port Forwarding ........................................................................................................................................................................................................... 30
DMZ ............................................................................................................................................................................................................................. 30
System Security ........................................................................................................................................................................................................... 31
Content Filtering ........................................................................................................................................................................................................... 31
Administration ........................................................................................................................................................................................32
Management ................................................................................................................................................................................................................ 33
Upload Firmware .......................................................................................................................................................................................................... 33
Setting Manager ........................................................................................................................................................................................................... 34
Statistics ...................................................................................................................................................................................................................... 34
System Log .................................................................................................................................................................................................................. 34
Troubleshooting ......................................................................................................................................................................................35
Establishing your wireless connection ..................................................................................................................................................38
Windows XP service pack 2 ......................................................................................................................................................................................... 39
Mac OSX 10.4 ............................................................................................................................................................................................................. 40
Windows Vista ............................................................................................................................................................................................................. 41
How to congure WEP/WPA-PSK/WPA2-PSK Wireless Security ........................................................................................................43
Appendix: Legal & Regulatory Information ...........................................................................................................................................46
Customer Information ................................................................................................................................................................................................... 47
Product Warranty ......................................................................................................................................................................................................... 47
Limitations of Warranty ................................................................................................................................................................................................. 48
Introduction
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NetComm Liberty Series - 3G Wireless N300 Router
Introduction
Your 3G18Wn - 3G Wireless N300 Router
Congratulations on your purchase of a NetComm 3G18Wn - 3G Wireless N300 Router. This product is a high-performance router that
provides wireless networking and Internet connectivity for your home, ofce or public space. The NetComm 3G18Wn supports an
external 3G USB Modem which enables you to share a 3G Mobile Broadband service among multiple computers.
This product also features a WAN Ethernet port to connect the 3G18Wn to a xed line (xDSL/Cable/Satellite) service to provide alternate
Internet connectivity. The 3G18Wn also allows for a 3G Mobile Broadband connection provided by a 3G USB modem to act as a backup
Internet connection to an existing xed line service, providing automatic Internet failover to 3G in the event that the ADSL/Cable/Satellite
service fails. The product features four 10/100 LAN ports for wired computers, and also features a built in Wireless Access Point which
enables you to connect computers and laptops wirelessly to the Internet via the router.
The 3G18Wn features the latest standards of wireless security, with wireless security enabled by default on each router. An advanced
rewall and VPN pass-through functionality allows for maximum security and caters for the encrypted Point-to-Point communications from
connected computers through the 3G18Wn to a VPN Server.
The Port Forwarding and UPnP functionality provided by the 3G18Wn make it easier for today’s Internet users to setup and congure the
various Network Port Rules needed by Internet applications such as On-Line Gaming, Peer-To-Peer le sharing and Instant Messaging services.
Package Contents
1. 3G18Wn - 3G Wireless N300 Router
2. 12VDC~1A Power Adapter
3. RJ45 LAN Cable
4. Quick Install Guide
5. CD (User’s Manual)
Key Features
Connect to the Internet with a 3G USB modem
Compatible with UMTS/HSDPA/EV-DO/3G/Next G
TM
USB modems
802.11n/300Mbps wireless
1 WAN port for alternate Internet connection (ADSL/Cable/Satellite)
Supports auto Internet failover to 3G
4 LAN ports for multiple wired connections
2 Transmit and 2 Receive antennas
Wi-Fi Protected Setup (WPS) for an easy and secure wireless connection
Browser based interface for conguration and management: OS independent and easy to use
Full wireless security - WEP, WPA, WPA2
Placement
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NetComm Liberty Series - 3G Wireless N300 Router
Placement of your 3G18Wn
Just like your mobile phone, a 3G USB Modem’s location will affect its signal strength to the 3G Mobile Base Station (Cell Tower). The data
speed achievable from a 3G USB modem is relative to this signal strength, which is affected by many environmental factors. Please keep
in mind that the 3G USB Modem will need adequate signal strength in order to provide Internet connectivity whilst choosing a location to
place your 3G18Wn - 3G Wireless N300 Router.
Similarly to the 3G USB Modem, the wireless connection between the Router and your Wi-Fi devices will be stronger the closer your
connected devices are to your Router. Your wireless connection and performance will degrade as the distance between your Router and
connected devices increases. This may or may not be directly noticeable, and is greatly affected by the individual installation environment.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to
a position between three to ve meters from the Router in order to see if distance is the problem. If difculties persist even at close range,
please contact NetComm Technical Support.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is
not operating at its maximum effectiveness, this checklist may help.
Router Placement
Place your Router as close as possible to the centre of your wireless network devices. To achieve the best wireless network coverage for
your “wireless clients” (i.e., computers with built in or USB wireless adapters, laptops with built-in wireless, Wireless PDA / iPhone, etc):
Ensure that your Router’s antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your Router itself
is positioned vertically, point the antennas in an upward direction as much as possible.
In multi-storey homes, place the Router on a oor that is as close to the centre of the home as possible. This may mean placing the
Router on an upper oor.
Try not to place the Router near a cordless telephone that operates at the same radio frequency as the 3G18Wn (2.4GHz).
Avoid obstacles and interference
Avoid placing your Router near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless
communication include:
Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your
devices and Router).
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Cordless Phones
If the performance of your wireless network is impaired after considering the above issues, and you have a cordless phone:
Try moving cordless phones away from your Router and your wireless-enabled computers.
Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s information). If
this xes the problem, your phone may be interfering with the Wi-Fi Router.
If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network.
For example, change the phone to channel 1 and move your Router to channel 11. See your phones user manual for detailed
instructions.
If necessary, consider switching to a 900MHz or 5GHz cordless phone.
Choose the “Quietest” Channel for your Wireless Network
In locations where homes or ofces are close together, such as apartment buildings or ofce complexes, there may be wireless networks
nearby that can conict with your wireless network.
Use the Site Survey capabilities found in the Wireless Utility of your wireless adapter to locate any other wireless networks that are available
(see your wireless adapter’s user manual), and switch your Router and computers to a channel as far away from other networks as
possible.
Experiment with more than one of the available channels, in order to nd the clearest connection and avoid interference from
neighbouring cordless phones or other wireless devices.
For NetComm wireless networking products, use the detailed Site Survey and wireless channel information included with your
wireless network card. See your network card’s user guide for more information.
These guidelines should allow you to cover the maximum possible area with your Router. Should you need to cover an even wider area, you
should consider looking at building a hybrid network by combining your wireless network with a HomePlug Network. See the NetComm
website for more details on HomePlug products.
Product Layout
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Product Layout
Connecting and Conguring your Router
The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization.
The display is easily visible on the front of the Router to provide you with information about network activity and status. See below for
explanation of each of the features.
Front Panel Icon Description
Power Lights up when powered ON.
Wireless LAN Lights up when WLAN is enabled. Blinks on trafc
LAN Ports (1-4) Lights up when specic LAN connection is established. Blinks on LAN PORT trafc
WAN Lights up when WAN connection is established
USB Lights up when a 3G Internet connection is established
USB port USB port for connecting a compatible 3G USB Modem.
Rear Panel
Reset/WPS Button Press once to initiate WPS (see WPS section of this document). Hold this button down for
10 seconds to reset to factory defaults.
Wireless (Off-On) Switches the Wi-Fi Access Point On/Off
WAN WAN Ethernet port for Fixed Line (ADSL/Cable/Satellite) connection
LAN (1-4) LAN Ports for wired Ethernet clients (Computers, Laptops, etc)
12VDC Power connector, connects to DC 12V 1A Power Adapter
Network and System Requirements
Before continuing with the installation of your 3G18Wn - 3G Wireless N300 Router, please conrm that you comply with the minimum
system requirements below.
Compatible 3G USB Modem with Active SIM/Data Service if you want to use 3G Broadband service.
Note: Subject to terms and conditions from your 3G Mobile Broadband Service Provider.
Computer with Windows, Macintosh, or Linux-based operating systems with a working Ethernet adapter with TCP/IP Protocol
installed.
A Web Browser such as Internet Explorer, Netscape Navigator, Mozilla Firefox, Opera, Safari etc.
Wireless Computer System Requirements
Computer with a working IEEE 802.11b, IEEE 802.11g or IEEE 802.11n wireless adapter.
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NetComm Liberty Series - 3G Wireless N300 Router
Modem Requirements
In order to use the WAN Ethernet port for Internet Connectivity your xed line service (Cable/xDSL/Satellite) modem must be equipped with
a RJ45 Ethernet port. Many modems have both a RJ45 Ethernet port and a USB connection. If you have a modem with both Ethernet and
USB, and are using the USB connection at this time, you will be instructed to use the RJ45 Ethernet port during the installation procedure.
If your modem has only a USB port, you can request a different type of modem from your ISP, or you can purchase a modem that has an
RJ45 Ethernet port on it.
Connecting your 3G Router
Step 1 – Connect the USB 3G Modem.
Plug the USB 3G modem into the USB port.
3G USB Modem
Note: The 3G18Wn - 3G Wireless N300 Router is designed to work with 3G USB Dongles that can be used as data modems (support tethered data). Please refer to your service
provider for detailed feature information. Please refer to the NetComm website for a list of compatible 3G USB Modems
Step 2 – Connect a computer
Connect one end of the Ethernet cable into a LAN Port on the back panel of the 3G18Wn - 3G Wireless N300 Router, and the other end
into an available Ethernet port on the network adapter in the computer you will use to congure the unit.
Step 3 – Plug in the power
Connect the power adapter to the port on the back panel of your 3G Router. Then plug the other end of the power adapter into a wall
outlet or power strip.
Power Adapter Power Point
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Default Settings
LAN (Management)
Static IP Address: 192.168.20.1
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.20.1
WAN (Internet)
WAN mode: DHCP
Wireless
SSID: NetComm Wireless
Channel: 11
Security: WEP, 64bit
WEP Key: a1b2c3d4e5
Modem Access
Username: admin
Password: admin
Conguring your Router and Setting up your computer
Having physically connected your 3G18Wn, the next step is to congure the router to establish a broadband connection. Depending on
your computers current settings you may rst need to recongure the TCP/IP (Network Settings) to access your 3G Wireless Router.Follow
the instructions for your operating system.
Windows Vista computers
1. In the Windows task bar, click on Start and then click Control Panel.
2. Click on Network and Sharing Center. (Classic view only)
3. Click on Manage Network Connections on the left menu.
4. Right click on Local Area Connection and click on Properties
5. The Local Area Connection dialog box will display a list of currently installed network items. Ensure that the check box to the left
of the item labeled Internet Protocol Version 4 (TCP/IPv4) is checked. Select Internet Protocol Version 4 (TCP/IPv4) and click on
Properties.
6. In the Internet Protocol Version 4 (TCP/IPv4) properties dialog box, click the radio button labeled Obtain an IP address automatically.
Also click the radio button labeled Obtain DNS server address automatically.
7. Click OK twice to conrm your changes and close the Control Panel.
Windows® XP computers
1. In the Windows task bar, click the Start button, and then click Control Panel.
2. Click on Network & Internet Connections icon. (Category mode only).
3. Click the Network Connections icon.
4. In the LAN or High-Speed Internet window, right-click on the icon corresponding to your network interface card (NIC) and select
Properties. (Often, this icon is labeled Local Area Connection).
5. The Local Area Connection dialog box displays with a list of currently installed network items. Ensure that the check box to the left
of the item labeled Internet Protocol (TCP/IP) is checked. Select Internet Protocol TCP/IP and click on Properties.
6. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labeled Obtain an IP address automatically. Also click
the radio button labeled Obtain DNS server address automatically.
7. Click OK twice to conrm your changes, and close the Control Panel.
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NetComm Liberty Series - 3G Wireless N300 Router
Mac OSX 10.4
1. Click the Apple icon and choose System Preferences.
2. Click on the Network icon.
3. Set Location to Automatic and Show to Built In Ethernet.
4. Click on the TCP/IP tab.
5. In the Congure option, choose Use DHCP with automatic address.
6. Click on Apply Now.
Setting up your 3G Router
Having physically connected your 3G18Wn, the next step is to establish the broadband connection to the Internet. Please follow the steps
below to congure your 3G Router via the user interface.
1. Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1/
2. Click Login and type “admin” (without quotes) in the Username and Password elds. Then click on Submit.
Note: admin is the default username and password for the unit.
3. Set up your WAN connection as follows:
For 3G connections
Note: Before proceeding with this step, ensure that your 3G USB Dongle has been plugged into the USB port of your 3G Router
To congure a 3G WAN connection, please follow these steps:
Mouseover Internet Settings and click on 3G Internet Setting
Select your location and mouseover choose your APN here and from the drop down list, select your APN.
Otherwise if:
Your SIM card requires a PIN Code
Your 3G broadband service provider requires you to input the username/password for your 3G connection.
You wish to use other alternate 3G connection details (Such as a special APN)
Please enter the relevant information on this screen as provided by your 3G broadband service provider
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3G Internet Settings
Click Apply to save the settings
If everything is congured properly, the Status page will show that your 3G service is online and the WAN IP address that has been
assigned.
3G Connection Status Page
APN (Access Point Name) for various providers
ISP APN Username/Password
Required
Telstra telstra.Internet NO
BigPond telstra.bigpond YES
Three (Postpaid) 3netaccess NO
Three (Prepaid) 3services NO
Vodafone vfInternet.au NO
Optus (postpaid)
preconnect NO
Optus (prepaid) connect NO
DODO
dodolns1 NO
WirelessBroadband NO
iburst NO APN YES User/password only
Note: This table is up to date as of the printing of this manual
For Non-3G Connections
Note: Before proceeding with this step, ensure that your WAN connection has been plugged into the WAN port of your 3G Router
To congure a non WAN connection (Static, DHCP, PPPoE, PPTP), please follow these steps:
Mouseover Internet Settings and click on WAN
Select your WAN Connection type from the dropbox (Static, DHCP, PPPoE, PPTP)
Enter the relevant information on this screen as supplied by your ISP
Click Apply to save the settings
If everything is congured properly, the Status page will show that your WAN service is online and the WAN IP address that has
been assigned.
Non-3G connection status page:
Advanced Features
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