NEC 28i, 124i User Guide

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28i/124i PC Program
User Guide
Part No. 92601PCP04 Issue 1-0, May 2001 Printed in U.S.A. (183)
5.03/5.03
This manual has been developed by NEC America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:
NEC America, Inc., Corporate Networks Group
4 Forest Parkway
Shelton, CT 06484
cng.nec.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute a warranty of, or representation with respect to, any of the equip­ment covered. This manual is subject to change without notice and NEC America has no obligation to provide any updates or corrections to this manual. Further, NEC America also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No repre­sentation is made that this manual is complete or accurate in all respects and NEC America shall not be liable for any errors or omissions. In no event shall NEC America be liable for any incidental or consequential damages in connec­tion with the use of this manual. This document contains proprietary informa­tion that is protected by copyright. All rights are reserved. No part of this doc­ument may be photocopied or reproduced without prior written consent of NEC America.
© 2001 by NEC America, Inc. All Rights Reserved
Printed in U.S.A.
The 28i and 124i and their associated PC programming are unaffected by the date change to year 2000. The systems process the Leap Year correctly and do not require any additional upgrades or reprogramming. All versions of the 28i use a four-digit date code entry. The 124i prior to Base/EXCPRU software 4.04 uses a two digit date code entry (e.g. 00=2000). Base/EXCPRU software levels
4.04 and above use a four digit date code entry (e.g. 2000).
INSTALLATION
PC Program
User Guide
Table of Contents
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
If You’re Using System Software 6.00.01 or higher . . . .1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Installing the PC Program . . . . . . . . . . . . . . . . . . . . . . . .6 Starting the PC Program . . . . . . . . . . . . . . . . . . . . . . . . . .7
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Understanding the Main Menu . . . . . . . . . . . . . . . . . . . . .9 Moving Around in the Menus . . . . . . . . . . . . . . . . . . . .11 Main Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Understanding the File Menu . . . . . . . . . . . . . . . . . . . . .13 The File Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . .14 File Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Understanding the Edit Menu . . . . . . . . . . . . . . . . . . . . .23 The Edit Menu Options . . . . . . . . . . . . . . . . . . . . . . . . .24 Edit Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Communication Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Understanding the Communication Menu . . . . . . . . . . .31 The Communication Menu Options . . . . . . . . . . . . . . . .31 Communication Menu Help . . . . . . . . . . . . . . . . . . . . . .40
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INSTALLATION
Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Understanding the Print Menu . . . . . . . . . . . . . . . . . . . .45 The Print Menu Options . . . . . . . . . . . . . . . . . . . . . . . . .45 Print Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Option Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Understanding the Option Menu . . . . . . . . . . . . . . . . . .51 The Option Menu Options . . . . . . . . . . . . . . . . . . . . . . .51 Option Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
ii
INSTALLATION
11
11
22
22
33
33
44
44
Install the PC Program
Go to Installation on page 1.
Set Up Your Modem
Go to RS-232C Mode on page 53.
Edit the Options
Go to Edit Menu on page 24.
Send the Data
Go to Communication Menu on page 31.
INSTALLATION
!! IMPORTANT !!
If you’re system software is currently Commonized 6.00.01 or higher, you must use PC Program version 5.00 or higher (see below).
OR
If you’re upgrading from software 5.XX or below to 6.xx, make sure you follow the instructions below!!
When using Commonized system software 6.00.01 or higher on the 28i or 124i systems, the PC Program version must be 5.00 or higher. Due to data dif­ferences between the versions of software, the commonized software (6.00.01) cannot be used with previous versions of the PC Programs. These new programs store the database information under new files names to help ensure that you do not use the previous system files. The 28i and 124i PC Programs previously stored the database in a file ’xxxxx.ina’ - the new pro­gram uses ’xxxxx.ena’ as the file name.
The following steps must be used when converting your system software and PC Program to the new commonized versions.
Upload/Download Instructions:
1. Using the current version of the PC Program and system software, use the ME-PC command to upload the customer database and then save the file.
This is a precautionary step, just in case you need to revert to the previous software.
Issue 1-0 Installation 1
INSTALLATION
2. Record the entries that are programmed in Program 1001 - Basic Extension Port Setup (Part A) and Program 1810 - DID Intercept Options.
This information will not be transferred to the new program and must be reentered later in the installation process.
3. Install the new PC Program into your computer.
4. Prior to installing the 6.00.01 system software, upload the customer database to the new PC Program and save the file.
During the upload process, you will receive warning mes­sages advising you of conflicts. These messages are caused by program and database differences. Simply click ‘I’ to ignore the messages and let the upload process proceed.
5. Once the upload process is complete, save the file within the PC Program.
6. Terminate the connection between the PC Program and the telephone system.
7. Update the telephone’s system software with version 6.00.01 or higher.
Installing the new system software will initialize your tele­phone system.
8. Using a telephone to enter system programming, use Program 0004 to update all the circuit types within the system.
When uploading data from the 28i/124i system in Step 4, the port and PCB slot information from Program 0091 will not load so the system must reidentify the circuits.
9. Enter Program 1001. Using the entries recorded in Step 2, reprogram all items as required.
10. Save your changes and exit system programming.
11. Re-establish communications between the system and the PC Program.
2 Installation 92601PCP04
INSTALLATION
12. Open the customer’s saved database file in the PC Program.
13. Under the Communication’s ME -> PC option, use the Selected
Programs option to choose Program 0005 - Extension Circuit Type. Upload this program to the PC Program.
The system will automatically upload Program 1001 as well.
14. Once the upload is complete, save the customer’s database file once again.
Once the system software and PC Programs have been upgraded and your customer information has been converted, you can upload or download the programming using the nor­mal process.
15. Download the PC Program file to the system in order to reprogram the system with the customer’s information.
Note: If you’re using voice mail, depending on your system, you may need to
reprogram. The 28i or 124i systems used Program 1017 - Voice Mail Port Assignment. With this new system software, Program 1003 -
Extension (Department) Group and Program 0410 - Extension (Department) Group Options, Item 3: Voice Mail Group are used
instead allowing for up to 48 voice mail ports. Refer to the Voice Mail feature in the i-Series Software Manual, P/N 92600SWGxx, for further information.
With the new 6.00.01 software and higher, DID Intercept is handled dif­ferently and must be reprogrammed in Program 1810 - DID Intercept Options. Refer to the i-Series Release Notes, P/N 92600RNT01, for fur­ther information.
Issue 1-0 Installation 3
INSTALLATION
- For Your Notes -
4 Installation 92601PCP04
Introduction
The PC Program is a PC-based off-line application that allows you to:
Edit the telephone system programming options.
Save your programming to your PC’s hard disk — then upload it via modem or direct connection to the telephone system.
Download the existing programming in the telephone system via modem or direct connection — and save it to your PC’s hard disk.
Set up a default database with the settings you use most often.
Access system maintenance functions like reports and tests.
You can also use the PC Program to create a unique database for each phone system you have installed. Since you save the site-specific data to your PC’s hard disk, you can easily retrieve a customer’s program­ming if something goes wrong.
As this manual covers both the 28i and 124i systems, the screens may be slightly different than what is shown, depending on the system you’re programming.
386 or higher IBM PC compatible
EGA or better monitor
DOS 3.1 or higher operating system
3 Mbyte of free disk space on the target disk drive for program and temporary files
At least 540K of free low DOS memory
Run directly from DOS, with no other programs running in the background.
INSTALLATION
System Requirements
Issue 1-0 Installation 5
INSTALLATION
124i: Modem Kit (P/N 92066A) for each remote telephone system. 28i: LAPB Programming Module (P/N 92706), LAPB DIN Connector-to-RS-232 Cable (P/N 92707), 28i PC Programming Software (P/N 92796).
Remote Communications Requirements
DCI (P/N 92266B) or 3DCI-A (P/N 92258) for each remote tele­phone system.
Industry standard modem for your own PC.
1
Complete installation instructions are provided with each modem kit.
Installing the PC Program
To install the PC Program on your hard disk:
1. Insert the PC Program installation disk into your 3 1/2” floppy drive.
2. Type A: and press Enter.
If your 3 1/2” floppy drive uses another drive letter (such
as B), type B: instead.
3. Type INSTALL [destination] and press Enter. You see:
The [destination] is the target directory on your PC’s hard drive. The installation program will create a 28i or 124i directory for the PC Program files beneath the destination you enter. The directory name will also include of the program’s version number.
For example, if you type INSTALL C:, your PC Program will automatically install in directory C:\28ixxx or C:\124ixxx.
1
6 Installing the PC Program 92601PCP03
4. While the installation is in progress, you see:
The install program automatically creates the directories you need. If the destination directory already exists, you see: “Directory already exists”. The installation program pro­ceeds anyway.
5. When the installation program successfully completes, you see:
Starting the PC Program
You must always start the PC program from the DOS prompt, with no other programs or applications running in the background. You should not run Windows; shell back to DOS and start the PC Program.
INSTALLATION
Note: When you see an instruction like Print Select items, it
means select Print from the Main Menu and then choose Select items. You’ll see this convention often in this guide.
To start up the PC Program:
1. Log on to the drive on which the PC Program is installed.
In most installations, for example, you would type C: and press the Enter key.
Issue 1-0 Starting the PC Program 7
INSTALLATION
2. Change to the directory in which the PC Program is installed.
3. If you have a monochrome monitor:
If you have a color monitor:
4. The following screen appears requesting your password:
To quit the PC Program without entering your password, press Esc.
5. Type in your password and press the Enter key.
6. The PC Program opening screen appears. Go to The Main Menu on the following page.
If you see the error message . . .
If you typed INSTALL C: to install, in this step you would type CD\28Ixxx or CD\124Ixxx and press the Enter key.
On 28i: Type 28I L (or as indicated on screen during the
installation) and press the Enter key.
On124i: Type 124I L and press the Enter key.
On 28i: Type 28I (or as indicated on screen during the
installation) and press the Enter key.
On124i:Type 124I and press the Enter key.
The default passwords are:
12345678 for Level 2 (IN—all Tenant Groups) 0000 for Level 3 (SA—Tenant Group 1 only) 9999 for Level 4 (SB—Tenant Group 2 only)
This indicates that you did not install the program on the “C” drive. By default, the program looks on the “C” drive to locate required files. Press ESC and enter the drive where you installed the program. For further information, turn to Option File on page 51.
8 Starting the PC Program 92601PCP03
Understanding the Main Menu
After the PC Program loads, you see the Main Menu:
The Main Menu is the top level menu that lets you choose options from the five sub-menus (shown below). To find out more on each sub-menu, turn to the section with the same name.
File Menu
The File Menu lets you display, load, save and delete customer data files. When you first start the PC Program, the default customer data file dis­plays behind the Main Menu. Turn to the File Menu section for more.
From the Main Menu, you can press Esc any time to toggle
between the Main Menu and the currently active Customer Information Screen. This mode is for viewing only. To edit the screen, turn to File Customer on page 14.
MAIN MENU
Issue 1-0 Understanding the Main Menu 9
MAIN MENU
MAIN MENU
Edit Menu
Use the Edit Menu when you want to change the telephone system pro­gramming options. These are the same options as those available through the system telephone programming. Go to the Edit Menu sec­tion for more details on this sub-menu.
Communication Menu
The Communication Menu allows you to:
Set up your modem
Upload a database from a remote phone system
Download a database to a remote phone system
Quickly access select phone system commands
To learn more about the PC Program’s remote communication capabil­ity, turn to the Communication Menu section.
Print Menu
When you need to print a database, go the the Print Menu. You can print an entire database or just selected items. Turn to the Print Menu section for more information on database printing.
Option Menu
The Option Menu lets you set general parameters for the PC Program. These parameters include:
The location of the PC Program’s files
Your PC’s RS-232C port and modem settings
Important printer settings
Other miscellaneous options
Quit
Select Quit when you want to exit the PC Program.
10 Understanding the Main Menu 92601PCP03
Moving Around in the Menus
MAIN MENU
To select an item from a menu:
To back up to the previous menu:
To choose an item from a table of selections:
1. For the option you want, type the numbers or let-
ters that are in bold type. For example, type E to select Edit from the Main Menu. In certain menus, you can type a number to select an option rather than a name.
OR
1. Use the cursor keys to highlight the item you
want and press Enter.
1. Press Esc.
1. Use the Up Arrow and Down Arrow keys to
highlight the item you want to change.
2. Use the Left Arrow and Right Arrow keys to
highlight the selection you want. For some programs, the screen displays items for
a single object, such as a trunk or extension. The object being programmed is shown at the top of the screen.
Examples of this type of screen are Program 0901 (for trunks) and Program 1006 (for extensions).
To change the object being programmed, press PAGE UP or PAGE DOWN. You can also press F6 and type the number of the object you wish to program.
Issue 1-0 Moving Around in the Menus 11
MAIN MENU
To display the help pop-up screen:
To quit the PC Program:
Main Menu Help
At the bottom of the Main Menu screen, you see:
Esc
1. Press F1. If help is available, you’ll see a pop-up
help screen (similar to the one below) describing additional options.
For more on the help screens, refer to the sections that follow.
1. Press ESC until the Main Menu appears.
2. While the Main Menu displays, type Q.
OR
2. While the Main Menu displays, highlight Quit and press Enter.
Press Esc any time while the Main Menu displays to go to the Customer Information Screen display.
12 Main Menu Help 92601PCP03
Understanding the File Menu
Use the File Menu when you want to display, load, save or delete cus­tomer data files. If you have a database of many sites, use the File Menu to manage your data. Store your customer’s data in unique files, update the data to keep it current and delete customer data files you no longer need.
To access the File Menu:
1. From the Main Menu, type F.
OR
1. From the Main Menu, highlight File and press Enter. In either
case, the File Menu Displays.
The File Menu displays on top of the currently loaded Customer Information screen. This screen shows important site and contact infor­mation about the currently loaded database file. To load a new data­base file (which will show a new Customer Information screen), refer to the Read option below.
FILE MENU
Issue 1-0 Understanding the File Menu 13
FILE MENU
The File Menu Options
The File Menu provides the following options:
Customer
Display
Read
Save
Delete
Customer
The Customer option lets you edit the currently displayed Customer Information Screen. (Remember, this is the screen displayed under­neath the File Menu pop-up.)
To select the Customer option:
1. From the File Menu, type C.
OR
1. From the File Menu, highlight Customer and press Enter. In
either case, you see the full Customer Information Screen.
14 The File Menu Options: Customer 92601PCP03
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