ACTIVE
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SIT-STAND DESK SYSTEM ACTIVE
OPERATION MANUAL
Two (2) level
column:
667-1137 mm
Three (3) level
column:
586-1236 mm
SAFETY AND WARNINGS
Inappropriate use of this product may cause property or bodily injury.
Check surroundings on all sides before using the desk. Do not place any objects taller than 540 mm
(3 level columns) or 620 mm (2 level columns) under the desk or frame. If the desk has additional
accessories, e. g. cable tray, evaluate if it fits before placing it on the desk.
Ensure the length of power cords are accounted for when operating the desk. Monitors, computers,
speakers, anything with a cord that is not long enough for the desk’s range of motion could be pulled
down or have its wires broken. Check that no cables can get jammed.
Desks should not be used in environments with high humidity or dampness.
If you need to move the desk, DO NOT lift it only by holding the desktop. Lifting this way can stress
the fasteners connecting the frame to the desktop.
Please provide this operation manual to any users, installers, or support personnel operating the
product.
USAGE
The desk height is adjustable so the
desktop can be xed for most suitable
user’s position. These desks are
designed only for ergonomic sit-stand
position.
Do not move around, crawl or lie under
the desk frame.
Do not sit or stand on the desk frame or
desktop.
Any other use is at user’s risk.
SETUP AND
INSTALLATION
Choose a placement for the desk that
is a safe distance from window frames,
radiators, furniture etc.
Once the desk has been assembled,
adjust the feet so that the desk is level
and does not shi its position.
Aer this, connect the desk to the outlet
and the desk is ready for use.
For the rst start of desk please press
and hold “down” button for control
box activation.
Limits (only with
button PA):
If the soware version in the handset is
4.20 or later it has an editable memory
for high and low (stand and sit) position.
It could also be used to avoid collision
with i.e. a cabinet or pedestal. When a
memory position is set the desk will
stop when the memory position is
reached. To drive the desk outside the
memory position, press the up or down
button for a minimum of 5 seconds.
How to set memory/end positions:
1. Drive your desk to the level you want
to store.
2. Press both buttons 3 times
(0,5-1 second between each pressing).
3. Then press “up” or ”down” to set the
position (0,5-1 second).
4. Do the same procedure for your
second store.
RESET RESET
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TROUBLESHOOTING
If your desk does not function properly (does not go
up or down; does not move at all) please do the RESET:
Button PA:
1. Simultaneously pressing the up and down buttons for minimum of 8 seconds.
2. Press and hold the down button and the desk will slowly move the lowest point possible.
3. The desk/stand is ready for normal use
Button NA:
1. Push both buttons for minimum 7 sec.
2. Drive the columns to lowest level.
3. Ready for use
If this does not work please contact your seller.
IMPORTANT
80
KG
1
MIN
9
MIN
40
MM/S
Functional load of desk is 80 kg.
Do not exceed this given load.
! Please keep in mind that time for continuous desk movement
upwards or downwards is 1 minute.
After 1 minute of unstopped operation there has to be a resting
period of 9 minutes.
Travel Speed Up to 40 mm/s.
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TROUBLESHOOTING FOR ACTIVE, MOTION, EASY, ONE AND JAZZ SYSTEMS
Symptom Check Try
The desk does not run
The desk stops and
can only run in the
opposite direction
The desk will only
run downwards even
though the desk is not
overloaded
The desk does not run
with full stroke length
upwards. Always stops at
the same position
The desk does not run
at all. No movement is
observed
Not all legs run when
you run the desk
downwards
The desk is in lower
position and will not
run up. You cannot see
whether all legs are
moving
Is the main connected to the
control box?
Are all plugs mounted correctly
in the control box and to the leg?
See assembly instruction
Are there any visible damages
on cables, controls, the control
box or legs?
Is the desk in fully extracted
position?
Is there much load on the desk
compared to when the desk
functioned normally?
Defective handset or control
box.
Poor connection.
Mains cable fallen out.
No voltage on the mains cable.
The leg(s) that do not run are
defective or the cable connection
for the leg(s) are not OK
The desk is overloaded Remove some of the load on
One or more legs are defective
or the cable connection
between leg(s) and control
box is not OK
Try to connect a lamp or similar
to the main supply to check that
the supply voltage is OK
Check all connections
Damaged parts must be
exchanged – contact Service
When the desk has reached its
upper position it can only run
downwards
Remove some of the load and
try again
Perform RESET
The system has set a new endstop
outwards. Perform RESET to remove
this stop
Check all connections. Check
that there is voltage in the
mains plug. Connect a handset
that you know is OK. If it can
run the handset is defective. If
this does not help the control
box is defective.
Change leg/cable, starting with
the cable
the desk
Remove all motor cables from
the control box. Mount one leg
at a time in channel 1, perform
RESET and hereaer run
a bit upwards. If a leg will not
run upwards aer RESET
it is defective.
Try to exchange the motor cable
before exchanging the leg.
RESET:
A reset cycle should be made with an evenly distributed weight of approx. 45 kg (100 lbs.) applied on the desk.
Perform a reset:
Button PA:
1. Simultaneously pressing the up and down buttons for
minimum of 8 seconds.
2. Press and hold the down button and the desk will slowly
move the lowest point possible.
3. The desk/stand is ready for normal use
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Button NA:
1. Push both buttons for minimum 7 sec.
2. Drive the columns to lowest level.
3. Ready for use.
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