Napoleon Grills PRO 500 User Manual

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Napoleon Grills PRO 500 User Manual

This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a

building, garage, screened-in porch, gazebo or any other enclosed area.

APPLY SERIAL NUMBER LABEL FROM CARTON

Serial No.

XXXXXX000000

MODEL NO.

PRO 500

DANGER

IF YOU SMELL GAS:

Shut off gas to the appliance.

Extinguish any open flame.

Open lid.

If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING

Do not try to light this appliance without reading the “LIGHTING” instructions section of this manual.

Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. An L.P. cylinder not connected for use must not be stored in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.

Adults and especially children should be alerted to the hazards of high surface temperatures.

Young children should be supervised near the gas grill.

Notice to Installer: Leave these instructions with the grill owner for future reference.

Napoleon Appliance Corp.,

214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8 Phone: 1-866-820-8686

Fax: (705)725-2564 email: wecare@napoleonproducts.com web site: www.napoleongrills.com

N415-0248 JAN 17/12

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All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized ISO 9001-2008 Quality Assurance Certificate.

NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.

NAPOLEONGASGRILLPRESIDENT’SLIMITEDLIFETIMEWARRANTY

NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas grill against defects for as long as you own the gas grill. This covers aluminum castings (excluding paint), stainless steel base, stainless steel control panel (excluding screen printing), stainless steel burners, stainless steel rod cooking grids, stainless steel side shelves, LUXIDIO® side shelf end caps, wheels, knobs, porcelain enameled lids and stainless steel lids, subject to the following conditions: During the first ten years NAPOLEON will provide replacement parts at our option free of charge. From the eleventh year to lifetime, NAPOLEON will provide replacement parts at 50% of the current retail price.

Components such as stainless steel sear plates, ceramic infrared burners (excluding screens), cast iron cooking grids, igniter (excluding batteries), temperature gauge and valves are covered and NAPOLEON will provide parts free of charge during the first three years of the limited warranty.

All other components including regulators, casters, warming racks, chrome plated trims and handles, hoses and connectors, fasteners and accessories are covered and NAPOLEON will provide parts free of charge during the first year of the limited warranty.

NAPOLEON shall not be liable for any transportation charges, labor costs or export duties.

Conditions And Limitations

“NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:”

This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.

The gas grill must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty.

This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.

Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided. In the first year only, this warranty extends to the replacement of warranted parts, which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.

After the first year, with respect to this President’s Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.

Notwithstanding any provision contained in this President’s Limited Lifetime Warranty NAPOLEON’s responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.

This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.

NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation, Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON. The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.

NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.

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WARNING!Failure to follow these instructions could result in property damage, personal injury or death. Read and follow all warnings and instructions in this manual prior to operating grill.

Safe Operating Practices

This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.

Read the entire instruction manual before operating the gas grill.

This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo or any other enclosed area.

This gas grill must not be installed in or on recreational vehicles and/or boats.

Do not locate unit in windy settings. High winds adversely affect the cooking performance of the gas grill.

Under no circumstances should this gas grill be modified.

Do not operate unit under overhead combustible construction.

Maintain proper clearance to combustibles (20” (508mm) to rear of unit, 7” (178mm) to sides). Additional clearance of (24” (610mm) is recommended near vinyl siding or panes of glass.

Gas must be turned off at the propane cylinder or at the natural gas supply valve when the gas grill is not in use.

Do not attempt to use a cylinder that is not equipped with a QCC1 type connection.

When the propane cylinder is connected to the appliance, the gas grill and cylinder must be stored outdoors in a well-ventilated space.

When the gas grill is to be stored indoors, the connection between the propane cylinder and the gas grill must be disconnected and the cylinder removed and stored outdoors in a well ventilated space out of reach of children. Disconnected cylinders must not be stored in a building, garage or any other enclosed area. Natural gas units must be disconnected from the supply when being stored indoors.

Inspect the fuel supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced prior to using the gas grill with a replacement pressure regulator and hose assembly specified by the grill manufacturer.

Do not route hose underneath drip pan - proper hose clearance to bottom of unit must be maintained.

Hose must not run behind the front leg. It must run around the front side of leg (if applicable).

Leak test the unit before initial use, annually, and whenever any gas components are replaced.

Follow lighting instructions carefully when operating grill.

Burner controls must be off when turning supply cylinder valve on.

The lid is to be closed during the gas grill preheating period on all models except the BISZ300NFT/PFT and the built-in side burner BISB245.

The BISZ300NFT/PFT and the built-in side burner BISB245 are supplied with a flat cover for storage and protection from the elements. Never place this cover on the grill while hot or operating. Allow grill to cool completely before covering.

Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.

Do not leave grill unattended when operating.

Do not light burners with lid closed.

Do not operate rear burner with main burners operating.

Do not move grill when hot or operating.

Do not use condiment tray to store lighters, matches or any other combustibles.

Keep any electrical supply cord and fuel supply hose away from any heated surfaces.

Ensure sear plates are positioned properly according to sear plate installation instructions. The holes must be towards the front of the gas grill (if applicable).

Clean grease tray and sear plates regularly to avoid build-up, which could lead to grease fires.

Remove warming rack before lighting rear burner. The extreme heat will damage the warming rack.

Inspect infrared burner venturi tube for spider webs and other obstructions periodically. Clean the tubes completely if you find any such obstructions.

Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with heated unit. A large temperature differential can cause chipping in the porcelain.

Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with ceramic burners.

Do not use a pressure washer to clean any part of the unit.

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DIMENSIONS

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General Information

This Gas Barbecue Is Certified Under Canadian And American National Standards, CSA 1.6a-2008and ANSI Z21.58a-2008 respectively for Outdoor Gas Grills and should be installed to conform with local codes. In absence of local codes, install to the current CAN/CSA-B149.1 Propane Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1 in the United States.

If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with the current CSA C22.1 Canadian Electrical Code in Canada or the National Electrical Code, ANSI/NFPA 70 in the United States.

CALIFORNIA PROPOSITION 65: The burning of gas fuel creates by-products, some of which are on the list as substances known by the State of California to cause cancer or reproductive harm. When cooking with gas, always ensure adequate ventilation to the unit, to minimize exposure to such substances.

Propane Cylinder Specifications

WARNING!If these instructions are not followed exactly, a fire causing death or serious injury may occur.

WARNING!Do not store a spare propane cylinder on the shelf beneath the barbecue.

If the gas grill is being supplied with propane from a portable cylinder, a regulator specified by the manufacturer must be used. The regulator must supply a pressure of 11 inches water column (0.39 PSI) to the gas grill and have a QCC1 type fitting. Cylinders to be used with this unit must be supplied with a QCC1 cylinder valve. A QCC1 cylinder has a positive seating connection, which will not allow gas flow until a positive seal has been achieved. It is also equipped with an excess flow device. In order to attain full flow to the grill, the valves must be in the off position when the cylinder valve is turned on.

A dented or rusty cylinder may be hazardous and should be checked by your propane supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance with the specifications for LP-gas cylinders of the National Standard of Canada, CAN/CSA-b339, Cylinders, Spheres and Tubes for Transportation of Dangerous Goods; and Commission, as applicable or the Specifications for LP-Gas Cylinders of the U.S. Department of Transportation (D.O.T.). Cart models have been designed for use with a 20 lb (9.1 kg) size propane cylinder only (not supplied).

The propane cylinder must be provided with a cylinder connection device compatible with the connection for outdoor cooking appliances. The propane cylinder must be provided with a shut-off valve terminating in a propane cylinder valve type QCC1, and a safety relief device having direct communication with the vapor space of the cylinder. The cylinder supply system must be arranged for vapor withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate a listed OPD (overfill protection device). Do not store a spare LP-gas cylinder under or near this appliance. Never fill the cylinder beyond 80 percent full. If the preceding information is not followed exactly, a fire causing death or serious injury may occur.

Gas Hook-Up Instructions

WARNING!A fire will result if the gas supply hose makes contact with the underside of the grill or drip pan.

Propane Cylinder Installation: Set cylinder into hole in bottom shelf. Other cylinders may be acceptable provided they fit properly into the tank retaining ring.

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Cylinder Connection: Ensure the gas regulator hose is kink free. Remove the cap or plug from the cylinder fuel valve. Insert the black QCC1 regulator nipple onto the QCC1 fuel valve. Hand tighten clockwise. Do not use tools. Leak test all joints prior to using the grill. A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.

If this grill is to be connected directly to a house propane gas supply line, follow the instructions for the natural gas hook-up. Optional side burners must also follow the natural gas hook-up instructions.

Note: The propane tank heat shield is not required when the grill is connected to a fixed fuel supply, as its sole function is to shield the propane tank normally used with the grill. Ensure that the supply pressure is 11 inches water column.

Natural Gas Hook-Up: These connections must be made by a licensed gas fitter. This natural gas grill is supplied with a gas supply hose (complete with a quick disconnect) designed for natural gas and certified for outdoor use. The gas grill is designed to operate at an inlet pressure of 7 inches water column. Piping and valves upstream of the quick disconnect are not supplied. The installation must comply with CAN B149.1 Natural Gas and Propane installation code in Canada, or to the National Fuel Gas Code, ANSI Z223.1 in the United States. The gas supply pipe must be sufficiently sized to supply the BTU/h specified on the rating plate, based on the length of the piping run.

The quick disconnect must not be installed in an upward direction and a readily accessible manual shut-off valve must be installed upstream of, and as close to, the quick disconnect as is feasible. The flared end of the hose must be connected to the fitting on the end of the manifold tube or flex tube (if applicable) as illustrated in the Natural Gas Hose Attachment diagram. Tighten using two wrenches. (Do not use thread sealer/pipe dope.) Leak test all joints prior to using the gas grill.

WARNING!

The installation must be performed by a licensed gas fitter, and all connections must be leak tested before operating the grill.

Do not route hose underneath the drip pan.

Do not route hose between bottom shelf space and back panel.

Do not route hose over top of rear panel.

Ensure all hose connections are tightened using two wrenches. Do not use Teflon tape or pipe dope on any hose connection.

Ensure the hose does not contact any high temperature surfaces or it may melt and leak causing a fire.

Leak test all the connections using a soap and water solution as per the leak testing instructions found in the manual.

The outdoor cooking gas appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 0.5 psi (3.5 kPa).

The outdoor cooking gas appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply

piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

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Leak Testing Instructions

WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.

WARNING!Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.

Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn gas supply valve on.

Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.

Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Care department and have the grill inspected by a certified gas installer.

If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the grill inspected by a certified gas installer or dealer. Do not use the grill until the leak has been corrected.

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Lighting Instructions

Side

Burner

Lights

Igniter

Left

Left Centre

Right Centre

 

Rear

Right

 

 

 

Burner

Burner

Burner

Burner

Burner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARNING!Open lid

Off Position

 

WARNING!Ensure all burner controls are in the off position. Slowly turn on the gas supply valve.

Main Burner

Rear Burner Lighting

Side Burner Lighting

Lighting

(if equipped)

(optional)

 

 

 

1. Open grill lid

1. Open grill lid

1. Open burner cover.

 

 

 

2. Push and turn any main burner knob

2. Remove warming rack.

2. Turn side burner control to high

slowly to the high position. If the pilot

 

position.

lights, continue to push down on the

 

 

control knob until the burner lights and

 

 

then release.

 

 

 

 

 

3. If the pilot does not ignite, then

3. Turn rear burner control to high

3. Press and hold

immediately turn the control knob back

position.

igniter button until burner lights, or

to the ‘off position and repeat step 2

 

light by match.

several times.

 

 

4. If the pilot and burner will not ignite

4. Press and hold

4. If ignition is not

within 5 seconds, turn the control knob

igniter button until burner lights, or

immediate, turn burner control off.

to the ‘off’ position and wait 5 minutes

light by match.

Wait 5 minutes. Repeat.

for any excess gas to dissipate. Either

 

 

repeat steps 2 and 3 or light with a

 

 

match.

 

 

 

 

 

5. If lighting the unit with a match, clip

5. If ignition is not immediate, turn

 

the match into the supplied lighting

burner control off. Wait 5 minutes.

 

rod. Hold the lit match down through

Repeat.

 

the grill and sear plate while turning the

 

 

corresponding burner valve to high.

 

 

 

 

 

WARNING!The propane cylinder is equipped with an excess flow device. Unless all burners are

turned off prior to turning the cylinder on, only small flames and low heat will be achievable.

WARNING!Do not use rear burner while operating main burner.

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Cooking Instructions

Initial Lighting: When lit for the first time, the gas grill emits a slight odor. This is a normal temporary condition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run the main burners on high for approximately one-half hour.

Main Burner Use: When searing foods, we recommend preheating the grill by operating all main burners in the high position with the lid closed for approximately 10 minutes. Food cooked for short periods of time (fish, vegetables) can be grilled with the lid open. Cooking with the lid closed will ensure higher, more even temperatures that can reduce cooking time and cook meat more evenly. Food that has a cooking time longer

than 30 minutes, such as roasts, can be cooked indirectly (with the burner lit opposite to the food placement). When cooking very lean meats, such as chicken breasts or lean pork, the grids can be oiled before pre-heating to reduce sticking. Cooking meat with a high degree of fat content can create flare-ups. Either trim the fat or reduce temperatures to inhibit this. Should a flare-up occur, move food away from the flames and reduce the heat. Leave the lid open. See Your All Season Grill cookbook by Napoleon for more detailed instructions.

Infrared Main Burner Use (If Equipped): Follow the Infrared Burner Ignition procedures and operate on high for 5 minutes with the lid closed or until the ceramic burners glow red. Place food on the grill(s) and cook according to times listed in the Infrared Grilling Chart. Depending upon your taste, continue cooking over infrared burners on high, medium, or low, turning food frequently, or place food over unlit burners, close lid, and allow the oven temperature to slowly finish cooking your food.

CAUTION!Due to the intense heat the infrared burners provide, food left unattended over burners will burn quickly. Keep the lid open when cooking with the infrared burners set to high. The intense heat ensures adequate searing temperatures even with the lid open. This also allows observation of the food to prevent burning.

Direct Cooking: Place food to be cooked on the grill directly over the heat. This method is generally used for searing or for foods that do not require prolonged cooking times such as hamburgers, steaks, chicken pieces, or vegetables. The food is first seared to trap-in the juices and flavor, and then the temperature is lowered to finish cooking the food to your preference.

Indirect Cooking: With one or more burners operating, place food to be cooked on the grill over a burner that is not operating. The heat circulates around the food, cooking slowly and evenly. Cooking with this method is much the same as cooking in your oven and is generally used for larger cuts of meats such as roasts, chickens or turkeys, but can also be used for cooking foods that are prone to flare-ups or for smoking foods. Lower temperatures and slower cooking times result in tender foods.

Rear Burner Use (If Equipped): Remove the warming rack prior to use, the extreme heat will damage the warming rack. Cooking grids should also be removed if they interfere with the rotisserie. The rear burner is designed to be used in conjunction with the rotisserie kit (included with most rear burner units) available from your dealer. See the rotisserie kit assembly instructions.

To use the counterbalance - remove the rotisserie motor from the gas grill. Place the spit with meat being cooked across the hangers inside the grill. The meat will naturally hang with the heavy side down. Tighten the counterbalance arm and weight so the arm is facing up. Slide the counterweight in or out to balance the load and tighten in place. Re-install the motor and begin cooking. Place a metal dish underneath the meat to collect drippings for basting and naturally delicious gravy. Basting liquid may be added as required. To seal in juices, first operate rear burner on high until brown, then reduce the heat to thoroughly cook foods. Keep the lid closed for best results. Your roasts and fowl will brown perfectly on the outside and stay moist and tender on the inside. For example, a 3 pound chicken on the rotisserie will be done in approximately 1½ hours on medium to high. See ‘Your all Season Grill’ cookbook by Napoleon for more detailed instructions.

WARNING!Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly. When finished cooking disassemble rotisserie components, wash thoroughly with warm soapy water and store indoors.

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Infrared Side Burner Use: The gas grill should be located so that the side burner is protected from the wind, because the wind will adversely affect its performance.

The side burner is equipped with a cooking grid which can be positioned at two different heights. The lower position can be used like any range top burner, for gravies, soups, etc. The higher position is for searing meats. (see instructions located on side burner lid).

WARNING!Do not close the side burner lid while it is operating or hot.

WARNING!Do not adjust cooking grid while hot or operating.

WARNING!Do not use side burner to deep fry foods as cooking with oil can create a dangerous situation.

1.Follow the infrared side burner lighting instructions and operate on high for 5 minutes with the lid opened or until the ceramic burners glow red.

2.Place food on grills and cook according to times listed in the Infrared Grilling Chart.

3.Depending upon your taste, continue cooking over infrared burners on high, medium or low, turning food frequently, or place food on the main burner area of the grill, close lid, and allow oven temperature to slowly finish cooking your food.

CAUTION!Due to the intense heat the infrared burners provide, food left unattended over burners will burn quickly. Keep the lid open when cooking with the infrared burners.

Protection Of Your Infra Red Burners: The infrared burners of your grill are designed to provide a long service life. However, there are steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction.

Never let water come in direct contact with your ceramic burner.

Do not allow hard objects to impact the infra red burner.

Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with hot ceramic burners. A large temperature differential can cause cracking of the ceramic tile.

Keep the lid closed when the side burner is not in use.

After cooking operate the burner on high for 5 minutes, to burn off any drippings and debris.

Damage caused by failure to follow these steps is not covered by your grill warranty.

Replacement Screen N565-0002

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Infrared Heat

Most people don’t realize that the heat source we are most familiar with, our sun, warms the earth using mainly infrared energy. This is a form of electro-magnetic energy with a wavelength just greater than the red end of the visible light spectrum but less than a radio wave. This energy was discovered in 1800 by Sir William Herschel who dispersed sunlight into its component colors using a prism. He showed that most of the heat in the beam fell into the spectral region just beyond the red end of the spectrum, where no visible light existed. Most materials readily absorb infrared energy in a wide range of wavelengths, causing an increase in its temperature. The same phenomenon causes us to feel warmth when we are exposed to sunlight. The infrared rays from the sun travel through the vacuum of space, through the atmosphere, and penetrate our skin. This causes increased molecular activity in the skin, which creates internal friction and generates heat, allowing us to feel warmth.

Foods cooked over infrared heat sources are heated by the same principle. Charcoal grilling is our most familiar choice for infrared cooking. The glowing briquettes emit infrared energy to the food being cooked with very little drying effect. Any juices or oils that escape from the food drip onto the charcoal and vaporize into smoke giving the food its delicious grilled taste. The Napoleon infrared burner cooks in the same way. In each burner, 10,000 ports – each with its own tiny flame – cause the surface of the ceramic tile to glow red. This glow emits the same type of infrared heat to the food as charcoal, without its hassle or mess. Infrared burners also provide a more consistently heated area that is far easier to regulate than a charcoal fire. For instant searing, the burners can be set to high, yet they can also be turned down for slower cooking. We all know how difficult that is on a charcoal fire. Traditional gas burners heat the food in a different way. The air surrounding the burner is heated by the combustion process and then rises to the food being cooked. This generates lower grill temperatures that are ideal for more delicate cuisine such as seafood or vegetables, whereas Napoleon’s infrared burners produce searing heat for juicier, tastier steaks, hamburgers and other meats. For cooking times and tips refer to the Infrared Grilling Chart.

Infrared Grilling Chart

Food

Control Setting

Cooking Time

Helpful Suggestions

 

 

 

 

Steak

High setting 2 min. each side.

4 min. – Rare

When selecting meat for grilling, ask for marbled fat

1 in. thick

 

 

distribution. The fat acts as a natural tenderizer while

 

High setting 2 min. each side

6 min. – Medium

cooking and keeps it moist and juicy.

 

then medium setting.

 

 

 

High setting 2 min. each side

8 min. – Well done

 

 

then medium setting.

 

 

 

 

 

 

Hamburger

High setting 2 min. each side.

4 min. – Rare

Preparing hamburgers to order is made easier by

1/2 in. thick

 

 

varying the thickness of your patties. To add an

 

High setting 2 1/2 min. each side.

5 min. – Medium

exotic taste to your meat, try adding hickory-flavored

 

High setting 3 min. each side.

6 min. – Well done

woodchips to Napoleon’s woodchip smoker.

 

 

 

 

 

 

Chicken pieces

High setting 2 min. each side.

20-25 min.

The joint connecting the thigh and the leg from the

 

then medium-low to low setting.

 

skinless side should be sliced 3/4 of the way though

 

 

 

for the meat to lay flatter on the grill. This helps it

 

 

 

to cook faster and more evenly. To add a trademark

 

 

 

taste to your cooking, try adding mesquite-flavoured

 

 

 

woodchips to your Napoleon woodchip smoker.

 

 

 

 

Pork chops

Medium

6 min. per side

Trim off the excess fat before grilling. Choose thicker

 

 

 

chops for more tender results.

 

 

 

 

Spare ribs

High setting for 5 minutes

20 min. per side

Choose ribs that are lean and meaty. Grill until meat

 

low to finish

turn often

easily pulls away from the bone.

 

 

 

 

Lamb chops

High setting for 5 minutes

15 min. per side

Trim off the excess fat before grilling. Choose extra

 

medium to finish

 

thick chops for more tender results.

 

 

 

 

Hot dogs

Medium - Low

4-6 min.

Select the larger size wieners. Slit the skin lengthwise

 

 

 

before grilling.

 

 

 

 

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Cleaning Instructions

WARNING!Always wear protective gloves and safety glasses when servicing your grill.

WARNING!To avoid the possibility of burns, maintenance should be done only when the grill is cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned off. Clean grill in an area where cleaning solutions will not harm decks, lawns, or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.

Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and removal, wash all stainless steel surfaces every 3-4 weeks or as often as required with fresh water and/or stainless steel cleaner.

Grids And Warming Rack: The grids and warming rack are best cleaned with a brass wire brush during the pre-heating period. Steel wool can be used for stubborn stains. It is normal that stainless grids (if equipped) will discolor permanently from regular usage due to the high temperature of the cooking surface.

Control Panel: The control panel text is printed directly on the stainless steel and with proper maintenance will remain dark and legible. To clean the panel, use only warm soapy water or stainless steel cleaner available from your Napoleon dealer. Never apply abrasive cleaners on any stainless surfaces, especially the printed portion of the control panel or the printing will gradually rub off.

Infrared Burners: Because of the high intensity of the infrared burner, most drippings and food particles that fall onto the burner surface are immediately incinerated. However, some debris and residue may remain. To remove this residue after cooking, operate the grill on high for 5-10 minutes. Do not clean the ceramic tile with a wire brush.

Cleaning Inside The Gas Grill: Remove the cooking grids. Use a brass wire brush to clean loose debris from the casting sides and underneath the lid. Scrape the sear plates with a putty knife or scraper, and use a wire brush to remove the ash. Remove the sear plates and brush debris from the burners with the brass wire brush. Sweep all debris from inside the gas grill into the drip pan.

Drip Pan: Accumulated grease is a fire hazard. Clean the drip pan frequently (every 4 – 5 uses or as often as required) to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the gas grill and accumulate in the disposable grease tray below the drip pan. To access the disposable grease tray or to clean the drip pan, slide the drip pan free of the grill. Never line the drip pan with aluminum foil, sand or any other material as this could prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper. Replace the disposable grease tray every 2 – 4 weeks, depending on gas grill usage. For supplies, see your Napoleon Gas Grill dealer.

Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain or stainless steel parts of your Napoleon Grill. Doing so will scratch the finish. Exterior grill surfaces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless surfaces, use a stainless steel or a non-abrasive cleaner. Always wipe in the direction of the grain. Over time, stainless steel parts discolor when heated, usually to a golden or brown hue. This discoloration is normal and does not affect the performance of the grill. Porcelain enamel components must be handled with additional care. The baked-on enamel finish is glass-like, and will chip if struck. Touch-up enamel is available from your Napoleon Grill dealer.

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13

Maintenance Instructions

We recommend this gas grill be thoroughly inspected and serviced annually by a qualified service person.

At all times keep the gas grill area free from combustible materials, gasoline and other flammable vapors and liquids. Do not obstruct the flow of ventilation and combustion air. Keep the cylinder enclosure ventilation openings (located on the cart sides and at the front and back of the bottom shelf) free and clear from debris.

WARNING!Always wear protective gloves and safety glasses when cleaning your grill.

WARNING!Turn off the gas at the source and disconnect the unit before servicing. To avoid the possibility of burns, maintenance should be done only when the grill is cool. A leak test must be performed annually and whenever any component of the gas train is replaced or gas smell is present.

Combustion Air Adjustment: (This must be done by a qualified gas installer.) The air shutter is factory set and should not need adjusting under normal conditions. Under extreme field conditions, adjustments might be required. When the air shutter is adjusted correctly the flames will be dark blue, tipped with light blue and occasionally yellow.

With too little air flow to the burner, the flames are lazy yellow and can produce soot.

With too much air flow, the flames lift erratically and can cause difficulties when lighting.

Adjusting the air shutter:

1.Remove cooking grids and sear plates and leave lid open. You may have to open the door or remove the top drawer (if equipped) to access the air-shutter screw located at the mouth of the burner. The back cover must be removed for rear tube burner air shutter adjustment.

2.Loosen air-shutter lock screw and open or close air shutter as required. The normal opening settings are:

Main Tube Burner

Propane 5/16” (8mm)

Rear Tube Burner

Propane Full Open

 

Natural 1/8” (3mm)

 

Natural 1/8” (3mm)

*Infra-Red burners have no air adjustment.

3. Light the burners and set to high. Visually inspect burner flames. When the shutters are set correctly, turn burners off, tighten locking screws, and replace removed parts. Ensure that the insect screens are installed.

Light Blue

Burner

Burner Port

Yellow Tipping

Dark Blue

Approximately 1/2” (13mm)

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14

Burner: The burner is made from heavy wall 304 stainless steel, but extreme heat and a corrosive environment can cause surface corrosion to occur. This can be removed with a brass wire brush.

CAUTION!Beware of Spiders.

Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which reduces the likelihood of insects building nests inside the burner but does not entirely eliminate the problem. A nest or web can cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill: Remove the screw (s) that attaches the burner to the back wall. Slide the burner back and up wards to remove. Cleaning: Use a flexible venturi tube brush to clean the inside of the burner. Shake any loose debris from the burner through the gas inlet. Check the burner ports and valve orifices for blockages. Burner ports can close over time due to cooking debris and corrosion, use an opened paperclip or the supplied port maintenance bit to clean them. Drill out blocked ports using this drill bit in a small cordless drill. The ports are easier to clean if the burner is removed from the grill, but it can also be done with the burner installed. Do not flex the drill bit when drilling the ports, as this will cause the drill bit to break. This drill is for burner ports only, not for the brass orifices (jets) which regulate the flow into the burner. Take care not to enlarge the holes. Ensure the insect screen is clean, tight, and free of any lint or other debris.

Reinstallation: Reverse the procedure to reinstall the burner. Check that the valve enters the burner when installing. Replace sear plate mount and / or tighten screws to complete reinstallation.

WARNING!When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur.

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15

Protection Of Infrared Burners: The infrared burners of your grill are designed to provide a long service life, though care must taken to prevent cracking of their ceramic surfaces. Fractures will cause the burners to malfunction. The following provides a few of the causes of cracks and the steps you can take to avoid them. Damage caused by failure to follow these steps is not covered by your grill warranty.

1.Impact with hard objects - Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking grates and accessories into or from the grill.

2.Contact with water or other liquids - Cold liquids contacting the hot ceramic surfaces can cause them to break. Never throw water into the grill to douse a flame. If the ceramic or interior of a burner becomes wet while not in use, later operation of the burner can create steam, which can produce sufficient pressure to crack the ceramic. Repeated soaking of the ceramic can also cause it to swell and expand. This expansion causes undue pressure on the ceramic that can cause it to crack and crumble.

i)Never throw water into the grill to control flare-ups.

ii)Do not attempt to operate the infrared burners in open air while raining.

iii)If you find standing water in your grill (because of exposure to rainfall, sprinklers, etc.), inspect the ceramic for evidence of possible watersoaking. If the ceramic appears to be wet, remove the burner from the grill. Turn it upside down to drain the excess water and bring indoors to dry thoroughly.

3.Impaired ventilation of hot air from the grill - For the burners to function properly, hot air must have a way

to escape the grill. If the hot air is not allowed to escape, the burners can become deprived of oxygen causing them to back-flash. If this occurs repeatedly, the ceramic could crack. Never cover more than 75% of the cooking surface with solid metal (i.e., griddle or large pan).

4. Incorrect cleaning - Do not clean the ceramic tile with a wire brush. If debris is collecting on your burner, light the burner and operate on high for 5 minutes with the lid open, allowing debris to burn off.

Replacement Screen N565-0002

WARNING!Hose: Check for abrasions, melting, cuts, and cracks in the hose. If any of these conditions exist, do not use the gas grill. Have the part replaced by your Napoleon Gas Grill dealer or qualified gas installer.

Aluminum Castings: Clean castings periodically with warm soapy water. Aluminum will not rust, but high temperatures and weathering can cause oxidation to occur on aluminum surfaces. This appears as white spots on the castings. To refinish these areas, clean first and sand lightly with fine sandpaper. Wipe the surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow the manufacture’s directions for curing.

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16

Troubleshooting

Problem

Possible Causes

Solution

Low heat / Low flame

For propane - improper lighting

Ensure lighting procedure is followed carefully. All gas

when valve turned to

procedure.

grill valves must be in the off position when the tank

high.

 

valve is turned on. Turn tank on slowly to allow pressure

 

 

to equalize. See lighting instructions.

 

For natural gas - undersized

Pipe must be sized according to installation code.

 

supply line.

 

 

For both gases - improper

Preheat grill with both main burners on high for 10 to

 

preheating.

15 minutes.

 

 

 

Excessive flare-ups/

Sear plates installed incorrectly.

Ensure sear plates are installed with the holes towards

uneven heat.

 

the front and the slots on the bottom. See assembly

 

 

instructions.

 

Improper preheating.

Preheat grill with both main burners on high for 10 to

 

 

15 minutes.

 

Excessive grease and ash build on

Clean sear plates and drip pan regularly. Do not line pan

 

sear plates and in drip pan.

with aluminum foil. Refer to cleaning instructions.

 

 

 

Burners burn with yellow

Possible spider web or other

Thoroughly clean burner by removing. See general

flame, accompanied by

debris, or improper air shutter

maintenance instructions. Open air shutter slightly

the smell of gas.

adjustment.

according to combustion air adjustment instructions.

 

 

(This must be done by a qualified gas installer.)

 

 

 

Flames lift away from

Improper air shutter adjustment.

Close air shutter slightly according to combustion air

burner, accompanied

 

adjustment instructions. (This must be done by a

by the smell of gas, and

 

qualified gas installer.)

possibly difficulties in

 

 

lighting.

 

 

 

 

 

Rear and Side burners

Dead battery / or installed

Replace with heavy duty battery.

will not light with the

incorrectly.

 

igniter, but will light with

 

 

a match.

Loose electrode wire or switch

Check that electrode wire is firmly pushed onto the

 

terminal wires.

terminal on the back of the igniter. Check that the

 

 

lead wires from the module to the ignition switch (if

 

 

equipped) are firmly pushed onto their respective

 

 

terminals.

 

Lifting flames on burner.

Close air shutter slightly - see previous problem.

 

 

 

Main burner will not light

Jet-fire outlet is dirty or clogged.

Clean jet-fire outlet with a soft bristle brush.

with the igniter, but will

 

 

light with a match.

 

 

 

 

 

Humming regulator.

Normal occurrence on hot days.

This is not a defect. It is caused by internal vibrations in

 

 

the regulator and does not affect the performance or

 

 

safety of the gas grill. Humming regulators will not be

 

 

replaced.

 

 

 

Burners will not cross

Dirty or corroded cross light

Clean or replace as required.

light each other.

brackets.

 

 

 

 

“Paint” appears to be

Grease build-up on inside

This is not a defect. The finish on the lid and hood is

peeling inside lid or hood.

surfaces.

porcelain, and will not peel. The peeling is caused by

 

 

hardened grease, which dries into paint-like shards, that

 

 

flake off. Regular cleaning will prevent this. See cleaning

 

 

instructions.

 

 

 

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17

Problem

Possible Causes

Solution

Burner output on “high”

Lack of gas.

Check gas level in propane cylinder.

setting is too low.

 

 

(Rumbling noise and

Supply hose is pinched.

Reposition supply hose as necessary.

fluttering blue flame at

 

 

burner surface.)

Dirty or clogged orifice.

Clean burner orifice.

 

Spider webs or other matter in

Clean out venturi tube.

 

venturi tube.

 

 

Propane regulator in “low flow”

Ensure lighting procedure is followed carefully. All

 

state.

gas grill valves must be in the off position when the

 

 

tank valve is turned on. Turn tank on slowly to allow

 

 

pressure to equalize. See lighting instructions.

 

 

 

Infrared burner (if

Ceramic tiles overloaded with

Turn burner off and allow to cool for at least two

equipped) flashes back

grease drippings and build-up.

minutes. Relight burner and burn on high for at least

(during operation the

Ports are clogged.

five minutes or until the ceramic tiles are evenly glowing

burner abruptly makes

 

red.

a loud “whoosh” sound,

 

 

followed by a continuous

Burner overheated due to

Ensure that no more than 75% of the grill surface is

blow-torch type sound

inadequate ventilation (too much

covered by objects or accessories. Turn burner off and

and grows dim.)

grill surface covered by griddle

allow to cool for at least two minutes, then relight.

 

or pan.)

 

 

Cracked ceramic tile.

Allow burner to cool and inspect very closely for

 

 

cracks. If any cracks are found, contact your authorized

 

 

Napoleon dealer to order a replacement burner

 

 

assembly.

 

Leaking gasket surrounding the

Contact your authorized Napoleon dealer for

 

ceramic tile, or a weld failure in

instructions on ordering a replacement burner

 

the burner housing.

assembly.

 

 

 

Pilot will not light.

Lack of gas.

After turning pilot knob to high, wait approximately

(if equipped)

 

20-30 seconds for air to purge the gas supply line while

 

 

pressing igniter. Fill propane cylinder. During initial

 

 

set-up or after tank has been refilled, it is best to light

 

 

one of the tube burners before lighting the pilot burner.

 

 

This enables the gas to reach the valves on the manifold

 

 

more quickly.

 

Obstruction in pilot orifice.

Clean pilot orifice.

 

Electrode wire loose or off.

Replace lead wire.

 

Dirty pilot electrode.

Clean pilot electrode.

 

Pilot is actually lit.

The pilot flame, especially on natural gas units is very

 

 

difficult to see. Place your hand 1 in. (2.5 cm) above grill

 

 

surface over the pilot burner to feel for heat.

 

 

 

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18

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.

Ordering Replacement Parts

Warranty Information

MODEL:

DATE OF PURCHASE:

SERIAL NUMBER:

(Record information here for easy reference)

Before contacting the Customer Care Department, check the NAC Website for more extensive cleaning, maintenance, troubleshooting and parts replacement instructions at www.napoleongrills.com. Contact the factory directly for replacement parts and warranty claims. Our Customer Care Department is available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686 or fax at 1-705-727-4282. To process a claim, we must be provided with the following information:

1.Model and serial number of the unit.

2.Part number and description.

3.A concise description of the problem (‘broken’ is not sufficient).

4.Proof of purchase (photocopy of the invoice).

In some cases the Customer Care Representative could request to have the parts returned to the factory for inspection before providing replacement parts. These parts must be shipped prepaid to the attention of the Customer Care Department with the following information enclosed:

1.Model and serial number of the unit.

2.A concise description of the problem (‘broken’ is not sufficient).

3.Proof of purchase (photocopy of the invoice).

4.Return Authorization Number - provided by the Customer Care Representative.

Before contacting customer care, please note that the following items are not covered by the warranty:

Costs for transportation, brokerage or export duties.

Labor costs for removal and reinstallation.

Costs for service calls to diagnose problems.

Discoloration of stainless steel parts.

Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner).

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Ce gril doit être utilisé uniquement à l’extérieur, dans un endroit bien aéré et ne doit jamais être utilisé à l’intérieur d’un bâtiment, d’un garage, un gazebo, une véranda avec paramoustique, ou de tout autre endroit fermé.

APPOSEZ LÉTIQUETTE DU NUMERO DE SERIE DU CARTON

NO de série

XXXXXX000000

NO DE MODÈLE

PRO 500

DANGER

SI VOUS DÉTECTEZ UNE ODEUR DE GAZ :

Fermez l’alimentation en gaz à l’appareil.

Éteignez toute flamme nue.

Ouvrez le couvercle.

Si l’odeur persiste, éloignez-vous de l’appareil et appelez immédiatement votre fournisseur de gaz ou le service des incendies.

AVERTISSEMENT

Ne tentez pas d’allumer cet appareil avant d’avoir lu la section “INSTRUCTIONS D’ALLUMAGE” de ce manuel.

Pour votre sécurité n’entreposez pas et n’utilisez pas d’essence ou autres liquides et vapeurs inflammables à proximité de cet ou tout autre appareil. Une bonbonne de propane de propane non branchée ne devrait pas être entreposée à proximité de cet ou de tout autre appareil. Si ces instructions ne sont pas suivies à la lettre, un feu ou une explosion pourraient s’ensuivre, causant des dommages à la propriété, des blessures corporelles ou des pertes de vie.

Les adultes et particulièrement les enfants doivent être sensibilisés aux risques que représentent les surfaces exposées à des températures élevées. Surveillez les jeunes enfants lorsqu’ils sont près du gril.

Note à l’installateur : Laissez ces instructions au propriétaire du gril pour consultation ultérieure.

Napoleon Appliance Corp.,

214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8 Phone: 1-866-820-8686

Fax: (705)725-2564 email: wecare@napoleonproducts.com web site: www.napoleongrills.com

N415-0248 JAN 17/12

20

Les grils à gaz NAPOLÉON sont fabriqués conformément aux normes strictes du Certificat d’assurance de qualité mondialement reconnues ISO 9001-2008.

Les produits NAPOLÉON sont conçus avec des composantes et des matériaux de qualité supérieure, assemblés par des artisans qualifiés qui sont fiers de leur travail. Le brûleur et le montage de la soupape subissent un test de détection de fuites et d’allumage à une station de test de qualité et sont soigneusement inspectés par un technicien qualifié avant d’être emballés et expediés pour garantir que vous, le client, recevez le produit de qualité dont vous vous attendez de NAPOLÉON.

GARANTIE À VIE LIMITÉE DU PRÉSIDENT

NAPOLÉON garantit votre nouveau gril à gaz contre tous défauts concernant les matériaux et le procédé de fabrication tels qu’énumérés ci-après tant et aussi longtemps que vous êtes propriétaire du gril. Cette garantie couvre: la fonte d’aluminium, les cuve en acier inoxydable, les brûleurs en acier inoxydable, la grille-réchaud en acier inoxydable, les embout en LUXIDIO®de les tablettes latérale, les tablette latérale en acier inoxydable, les roues, les boutons de contrôle, le couvercle de porcelaine émaillée et le couvercle en acier inoxydable sous réserve des conditions suivantes. Pendant les dix premières années, NAPOLÉON remplacera gratuitement les pièces de rechange selon son choix. De la onzième année à vie, NAPOLÉON fournira les pièces de rechange à 50% du prix de détail courant.

Les composantes tels que les plaques de brûleur en acier inoxydable, les brûleurs infrarouges en céramique (à l’exclusion des écrans), de fonte grilles de cuisson, l’allumeur exclure les pile, la jauge de température et les soupapes sont couverts et NAPOLÉON fournira les pièces gratuitement durant les trois premières années de la garantie limitée.

Tous les autres composants tels que le régulateur, les roulettes, la grille-réchaud, les moulures d'accent et les poignées en fini chrome, les tuyaux et les raccords, les pièces de fixation et les accessoires sont couverts et NAPOLÉON fournira les pièces gratuitement durant la première année de la garantie limitée.

NAPOLÉON n’assumera aucun frais de transport, de main-d’oeuvre ou taxes d’exportation.

Conditions Et Limitations

“NAPOLÉON garantit ses produits contre tous défauts de fabrication à l’acheteur d’origine seulement, là condition que l’achat ait été fait par l’entremise d’un représentant autorisé NAPOLÉON et sous réserve des conditions et limitations suivantes.”

Cette garantie d’usine n’est pas transférable et ne peut être prolongée par aucun de nos représentants qu’elle qu’en soit la raison.

Le gril à gaz doit être installé par un installateur ou entrepreneur qualifié. L’installation doit être faite conformément aux instructions d’installation incluses avec le produit et à tous les codes d’incendie et de construction locaux et nationaux.

Cette garantie limitée ne couvre pas les dommages causés par un usage impropre, un manque d’entretien, feux de graisse, un environnement inadéquat, un accident, des modifications, de l’abus ou de la négligence. L’installation de pièces d’autres fabricants annulera cette garantie.

Cette garantie limitée ne couvre pas non plus les éraflures, les bosselures, la corrosion ou la décoloration causés par la chaleur ou les produits d’entretien chimiques et abrasifs ni l’écaillage des pièces de porcelaine émaillée ni les composantes utilisées dans l’installation du gril à gaz.

Dans le cas d’une détérioration des composantes causant un mauvais fonctionnement pendant la période couverte par la garantie, un remplacement part des composantes sera effectué.

Au cours de la première année seulement, cette garantie s’applique à la réparation ou au remplacement des pièces garanties dont les matériaux ou la fabrication sont défectueux à la condition que le produit ait été utilisé conformément aux instructions d’opération et dans des conditions normales.

Après la première année, selon cette Garantie à vie limitée du Président NAPOLÉON peut, à sa discrétion, se libérer complètement de toutes ses obligations en ce qui concerne cette garantie en remboursant à l’acheteur d’origine le prix de gros de toutes pièces garanties qui sont défectueuses.

NAPOLÉON ne sera pas responsable de l’installation, main-d’oeuvre ou autres coûts ou dépenses relatives à la réinstallation d’une pièce garantie car de telles dépenses ne sont pas couvertes par cette garantie.

Nonobstant toutes les dispositions contenues dans cette Garantie à vie limitée du Président, la responsabilité de NAPOLÉON sous cette garantie est définie comme ci-dessus et elle ne s’appliquera à aucun dommage accidentel, consécutif ou indirect.

Cette garantie définit les obligations et responsabilités de NAPOLÉON en ce qui concerne le gril à gaz NAPOLÉON. Tout autre garantie énoncée ou implicite en ce qui concerne ce produit, ses composantes ou accessoires est exclue.

NAPOLÉON n’endosse ni n’autorise aucun tiers à assumer en son nom, tout autre responsabilité concernant la vente de ce produit. NAPOLÉON ne se tiendra pas responsable d’une surchauffe ou d’explosions causées par des conditions environnementales tel que des vents forts ou une ventilation inappropriée.

Tous dommages causés au gril par la température, un usage abusif ou l’utilisation de produits d’entretien chimiques ou abrasifs ne seront pas la responsabilité de NAPOLÉON.

La facture ou une copie sera requise ainsi que le numéro de série et de modèle du gril lors d’une réclamation auprès de NAPOLÉON. NAPOLÉON se réserve le droit de demander à son représentant d’inspecter tous produits ou pièces avant d’approuver les réclamations. NAPOLÉON n’assumera aucun frais de transport, de main-d’oeuvre ou taxes d’exportation.

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