Your MOTOROLA HX520 headset is designed for
quick connections, clear calls, and lasting comfort.
Some other cool features:
• Simultaneously connect with two phones.
• Use voice prompts to guide you on connections,
battery level, and other functions.
We’ve crammed all of the main features of your
headset into this handy guide, and in a matter of
minutes we’ll show you just how easy your headset is
to use.
So go on, check it out.
more information
on the Web: www.motorola.com/support
Caution: Before using your headset for the first
time, please read the important Safety, Regulatory & Legal information at the back of this guide
(page 17).
2Congratulations
Yo u r h e a d s e t
the important parts
Power Switch and
Status Light
Mute
Button
Volume Up
Button
Volume Down
Button
Micro USB
Charging
Connector
3Your headset
Speaker
Boom
Call
Button
Microphones
Charge it
let’s get you up and running
Status Light
Red/Yellow = charging
Green = fully charged
While your headset is charging, you won’t be able to
use it.
Note: Your battery is designed to last the life of your
product. It should only be removed by a recycling
facility. Any attempt to remove or replace your
battery will damage your headset.
4Charge it
Basics
On
Off
a few essentials to get you started
Turn it on & off
Wear it
1 Rotate the boom to the
open position and the
speaker to the right or left
(depending on which you
ear you use).
2 Loop it over your ear
(ensure main housing is
behind your ear and the
boom points towards your
mouth).
Tip: Try out all the supplied ear cushions to get a
comfortable fit and optimal performance.
5Basics
Store it
1
2
storing
position
Rotate the boom (1) and speaker (2) as shown to the
closed position.
Note: Only rotate the boom in the direction shown. It
will not rotate in the other direction.
6Basics
Pair & connect
connect and go
Note: The voice prompts are only in English.
Pair & connect with your phone
1 Turn off any Bluetooth™ devices previously paired
with your headset.
2 Turn on the Bluetooth feature on your phone.
3 Put the headset on your ear (see “Wear it” on
page 5).
4 Turn on your headset (see “Turn it on & off” on
page 5).
The status light becomes steadily lit in blue and you
hear “ready to pair”.
5 Follow the voice prompts to connect your phone to
your headset.
Note: When prompted for the passkey, enter 0000.
When your headset successfully pairs with your
phone, you hear “pairing complete”.
For daily use, make sure your headset is turned on,
and your phone’s Bluetooth feature is on. Your headset
and phone will connect automatically.
7Pair & connect
Pair & connect a second phone
1 Turn off first phone and any other Bluetooth devices
previously paired with your headset.
2 Turn your headset off (see “Turn it on & off” on
page 5).
3 Put the headset on your ear.
4 Turn on the Bluetooth feature on your phone.
5 Turn on your headset.
The status light becomes steadily lit in blue and you
hear “ready to pair”.
6 Follow the voice prompts to connect your phone to
your headset.
Note: When prompted for the passkey, enter 0000.
When your headset successfully pairs with your
phone, you hear “pairing complete”.
To connect to both phones, turn on the first phone
while the second phone is connected. When you hear
“phone 2 connected”, your headset is connected to
both phones.
Test your connection
1 Place the headset on your ear.
2 On your phone, dial a phone number and press the
Call/Send key.
If your phone and headset are successfully connected,
you hear ringing on the headset.
8Pair & connect
Calls
it’s good to talk
Note: Some features are phone/network dependent.
Note: The voice prompts are only in English.
To …
answer callPress the Call button.
reject callPress and hold a Volume button
make a voice
dial call
redial last callPress and hold the Call button until
mute or
unmute a call
end a callPress the Call button.
answer
second
incoming call
reject second
incoming call
9Calls
until you hear a tone
Press the Call button and you hear
a tone.
you hear a tone.
Press the Mute button and you
hear “mute on” or “mute off”.
Press the Call button.
Press and hold a Volume button
until you hear a tone.
Tip: When connected to two phones, follow the voice
prompts to perform functions such as voice dial and
redial on the desired phone.
10Calls
Tal k t im e
check your chat time
Note: The voice prompts are only in English.
Press both Volume buttons while not on a call.
if light
shows…
red“battery level is
yellow“battery level is
green“battery level is
To save battery power, turn off the headset when not
using it for an extended time.
11Talk time
and/or you
hear…
low”
medium”
high”
your remaining talk
time is…
less than 2 hours
between 2 to
5 hours
more than 5 hours
Status light
know your headset
If light shows…your headset is…
three blue flashespowering on/off
steady bluein pairing/connect mode
rapid blue/purple flashes connected to your
phone
quick blue flashreceiving or making a
call on phone 1
quick purple flashreceiving or making a
call on phone 2
slow blue pulseon a call
slow blue flashin standby (not on a
call—connected to one
phone)
slow green flashin standby (not on a
call—connected to two
phones)
slow red flashidle (not connected to a
phone)
12Status light
If light shows…your headset is…
slow purple pulsemuting the call
steady redtrying to connect to your
phone
quick red flashin a low battery state
Note: After 1 minute on a call or 20 minutes of
inactivity, the light stops flashing to conserve power,
but the headset remains on.
13Status light
Settings
make some changes
Note: The voice prompts are only in English.
Turn voice prompts on & off
With the headset turned on, press and hold either
Volume button and Call button until you hear “voice prompts on” or “voice prompts off”.
Reset
Caution: This action erases all pairing information
stored in your headset.
1 Ensure your headset is on.
2 Press and hold both Volume buttons and Call button
together for 10 seconds until the status light is
steady blue.
14Settings
Problems?
we’ve got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired with the
headset are turned off. If the status light is flashing in
blue, first turn off the other device, then turn the
headset off and on. The status light becomes steadily
lit in blue and you hear “ready to pair”.
My phone doesn't find my headset when searching
Make sure the status light on your headset is steadily
lit in blue when your phone is searching for devices. If
not, press and hold the Call button and both Volume
buttons until you hear “ready to pair”.
My headset worked before but now it's not
working
Make sure your phone is on and the Bluetooth feature
is turned on in your phone. If the Bluetooth feature
was turned off or was turned on only temporarily, you
may need to restart the Bluetooth feature and pair your
phone and headset again (see “Pair & connect” on
page 7).
15Problems?
Support
we’re here to help
If you have questions or need assistance, visit us at
www.motorola.com/Bluetoothsupport
www.motorola com/bluetoothconnect
or
.
16Support
Safety, Regulatory & Legal
Safety & General Information
Safety Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ
THIS INFORMATION BEFORE USING YOUR DEVICE.
Use & Safety for Battery-Powered Accessories
•
Do not store or use your battery-powered accessory (such as a Bluetooth®
headset or other device) in temperatures below -10°C (14°F) or above 60°C
(140°F).
•
Do not recharge your accessory in temperatures below 0°C (32°F) or above 45°C
(113°F).
•
Conditions inside a parked car can exceed this range. Do not store your accessory
in a parked car.
•
Do not store your accessory in direct sunlight.
•
Storing your fully charged accessory in high-temperature conditions may
permanently reduce the life of the internal battery.
•
Battery life may temporarily shorten in low-temperature conditions.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries,
antennas, and convertible covers, may cause your mobile device to exceed RF
energy exposure guidelines and may void your mobile device’s warranty. For a list of
approved Motorola accessories, visit our Web site at:
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
•
Type or read texts.
17
www.motorola.com
•
Enter or review written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Responsible driving practices can be found at
(in English only).
before
driving.
www.motorola.com/callsmart
Caution About High Volume Usage
Warn ing:
Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffle d speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
only).
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
(in English
18
•
032374o
032376o
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
SymbolDefinition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Do not dispose of your battery or product with your household
waste. See “Recycling” for more information.
For indoor use only.
European Union Directives Conformance
Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
19
The above gives an example of a typical Product Approval Number.
Product
Approval
Number
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC
(to R&TTE Directive) at
Product Approval Number from your product’s label in the “Search” bar on the Web
site.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two c onditions: (1) This devic e may not cause harmful interfer ence, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
www.motorola.com/rtte
. To find your DoC, enter the
20
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Privacy & Data Security
Privacy & Data Se curity
Motorola understands that privacy and data security are important to everyone.
Because some features of your product may affect your privacy or data security,
please follow these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Lock your product’s keypad where this feature is
available.
• Keep software up to date
releases a patch or software fix for your product that updates the device’s
security, install it as soon as possible.
• Secure Personal Information
in various locations including a SIM card, memory card, and built-in memory. Be
sure to remove or clear all personal information before you recycle, return, or
give away your product..
Note:
www.motorola.com/support
• Online accounts
your account for information on how to manage the account, and how to use
security features.
•
Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
privacy@motorola.com
21
—Keep your product with you and do not leave it where others
—If Motorola or a software/application vendor
—Your product can store personal information
For information on how to backup or wipe data from your product, go to
—Some products provide a Motorola online account. Go to
, or contact your service provider.
Use & Care
Use & Care
To care for your Motorola product, please keep it away from:
liquids of any kind
Don’t expose your product to water, rain, extreme humidity, sweat, or
other moisture. If it does get wet, don’t try to accelerate drying with the
use of an oven or dryer, as this may damage the product.
extreme heat or cold
Avoid temperatures below -10°C (14°F) or above 60°C (140°F).
microwaves
Don’t try to dry your product in a microwave oven.
dust and dirt
Don’t expose your product to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your product, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your product.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items should
22
be disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola Approved Service Center
in your region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and pr oduct guides should only be disp osed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor.
23
Latin America Warranty, Except Mexico
Warranty (Except Mexico)
Latin America Warranty Motorola Mobility Inc.
Subscribers/Cellular Division
Through its own service centers and/or its authorized service centers, Motorola
provides a 1-year warranty that covers the cellular phone, all its parts and labor
against any defect and operation as long as the “Product” has been operated and
handled under normal conditions. The term of 1 year begins when the “Product” is
purchased.
Conditions
1. For warranty service, return the “Product” and this warranty to the place of pur-
chase or to any Motorola authorized service center.
If additional information is needed, please contact any of our service centers:
Motorola Comercial, S.A. de C.V.
Bosques Alisos No. 125
Bosques de las Lomas
CP 05120 México, D.F.
Telephone: 257-6700
Motorola do Brasil
Rua Bandeira, Paulista 580
Sao Paulo, Brazil 05424-010
Telephone: 821-9991
Centro de Servicio
Motorola Mobility Colombia S.A.S.
Diagonal 127A N. 17-64
Bogotá, Colombia
Telephone: 615-5759
Telephone: 615-5769
Telephone: 216-1743
24
If the cellu lar phone has been installed in a vehicle, take the vehicle to the service
center to analyze the equipment, or the installation on the vehicle. This warranty
does not cover the installation of the cellular phone.
2. Motorola Mobility Inc., through its own service centers and/or their authorized
service centers, will repair or replace the cellular phone at no charge. This war-
ranty covers shipping expenses, only if it is needed to make the repair.
Motorola Mobility Inc. t hrough its own service centers and/or their authoriz ed ser-
vice centers, at its own discretion, will repair, replace, or reimburse the purchase
price of the defective cellular phone only during the warranty period, as long as
the “Product,” in accordance with the conditions established in this warranty, is
returned to a Motorola service center or to a Motorola authorized service center.
All the accessories, batteries, parts, small boards or equipment of the cellular
telephone that by virtue of being defective are replaced in fulfillment of this war-
ranty, will automatically become property of Motorola Mobility Inc.
3. To receive warranty service, present your cellular phone or accessory to any Mo-
torola service center or Motorola authorized service center, along with your re-
ceipt of purchase or comparable substitute that indicates the date of purchase,
serial number of the transceiver, and/or electronic serial number.
4. The repair time will not be greater than 30 days, starting from the day the equip-
ment was received at the service center.
5. To purchase parts, spare parts, accessories and service not covered by this war-
ranty, contact one of the service centers listed in section 1, or any authorized ser-
vice center in your locality.
6. This warranty is not valid in the following cases:
•
Defects or damages derived from abnormal use.
•
Defects or damages derived from accident or negligence.
•
Defects or damages derived from tests, unsuitable operation, maintenance,
installation and adjustments, or derived from any alteration or modification of
any type.
•
Damage caused to antennas, unless they are consequences of defects in
material or workmanship.
•
When the cellular phone has been disassembled and/or repaired so that its
operation has been affected or that it can not be tested to verify any claim that
grants this warranty.
25
•
Any cellular phone with a serial number that has been removed, altered, or
obliterated.
•
Defects or damages caused by food spills or liquids.
•
When the cables of the control unit have been stretched or the module
tongue-piece has broken.
•
When the surface of the “Product” and its pieces have been scratched or
damaged due to normal use.
•
Leather cases.
•
Rented cellular phones.
•
When the “Product” has been altered or repaired by non-Motorola authorized
service centers.
•
When the “Product” has not been operated in agreement with the instructions
that accompany the “Product.”
7. The batteries (Nickel-Cadmium) are warranted only if their capacity is reduced by
80% below its predicted capacity. This warranty is nu ll for all types of batter ies if:
•
The batteries are charged by a charger that has not been approved by Motorola.
•
Any of the battery seals are broken or tampered with.
•
The batteries were used or installed in non-Motorola equipment.
“Product”:
Brand: Motorola Model:
Number of Mechanical Series:
Number of Electronic Series:
Name of Distributor:
Street and Number:
Tow n:
Municipality:
Postal Code, City, State, or Country:
Telephone:
Date of Delivery or Installation:
26
Limited Warranty (Mexico)
Warranty (Mexico)
For Motorola personal communication products and accessories
purchased in Mexico
I. Concepts Covered by this Warranty
This warranty covers all the parts, components, accessories and labor of the
Motorola “Product” from defects in materials and workmanship under normal
consumer usage.
The Motorola “Products” that are protected under this warranty can be: (a) cellular
telephones, (b) radar sets, (c) two-way radios, and (d) wireless telephones.
Motorola Comercial, S.A. de C.V., at its option, will at no charge repair, replace, or
refund the purchase price of any “Product” that does not conform to this warranty.
Motorola may use functionally equivalent reconditioned/refurbished/pre-owned or
new products, accessories, or parts. Updates in software are not covered.
II. Length of Warranty Coverage
The length of coverage is one (1) year from the date the new “Product” was
purchased from an authorized distributor.
III. Place where consumers can make the
warranty effective, obtain parts, components, and
accessories
Motorola Comercial, S.A. de C.V.
Bosques de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa
Te:(55) 5257-6700
IV. Procedure to Make the Warranty Effective
For warranty service, return the “Product” (with its components and accessories,
such as batteries, antennas, and charger) to the place of purchase, to the address
above, or to an authorized service center, or call 01 800 021 0000. To request a
refund, you must present this warranty, sealed by the place of purchase, along with
the “Product.”
27
V. Warranty Limitations or Exceptions
The warranty is not valid when:
•
The “Product” has been used in conditions different from the normal ones.
•
The “Product” has not been operated as described in the operating instructions.)
•
The “Product” has been altered or repaired by someone other than Motorola, or
its authorized service centers.
If repairs are not covered by this warranty, Motorol a, at the request of the pur chaser,
will provide information regarding availability, prices, and other conditions for the
repair of the “Product.”
To obtain information on products that need repairs not covered by this warranty,
please call 01 800 021 0000.
Product Model:Date of Purchase:
Seal of the authorized or established distributor where the “Product” was
purchased:
Note:
In other countries, consult the laws and local regulations under the warranty
and its local Motorola office.
28
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.hellomoto.com
Note:
Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Motorola Mobility Argentina S.A.
Suipacha 1111 - Piso 18
C1008AAW Buenos Aires
ARGENTINA
Motorola Industrial Ltda.
Rodovia SP-340 - Km 128,7 - Bairro Tanquinho
CEP 13820-000 - Jaguariúna - SP
Central de atendimento Motorola para capitais
e regiões metropolitanas ligue 4002-1244.
demais localidades ligue 0800 773 1244.
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. The Bluetooth trademarks are owned by their
proprietor and used by Motorola Mobility, Inc. under license. All other product or
service names are the property of their respective owners.
29
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