Motorola DTR650, DTR550 User Manual

DTR Series®

DTR550 & DTR650

User Guide

550

Motorola, Inc.
8000 West Sunrise Boulevard
Fort Lauderdale, Florida 33322	9980384R89-O

Foreword

The information contained in this manual relates to all DTR Series portable radios, unless otherwise specified.

Product Safety and RF Exposure Compliance

!	Before using this product, read the operating instructions
	for safe usage contained in the Product Safety and RF
C a u t i o n	Exposure booklet enclosed with your radio.
	ATTENTION!

This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits.

For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site which lists approved accessories: <http://www.motorola.com/cgiss/index.shtml>

Computer Software Copyrights

The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.

Document Copyrights

No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.

Disclaimer

The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights nor the rights of others.

Trademarks

MOTOROLA and The Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.

© Motorola, Inc. 2005.

Table of Contents

Foreword......................................................................................		inside cover
FCC Licensing Information ...........................................................................		v
Chapter 1	Introduction .........................................................................	1-1
Notations Used in This Manual................................................................................................................		1-1
Your DTR Series Radio...........................................................................................................................		1-3
Getting Started ........................................................................................................................................		1-4
Menu Icons ....................................................................................................................................		1-4
Status Icons ...................................................................................................................................		1-4
Text Area	.......................................................................................................................................	1-5
Display Options..............................................................................................................................		1-5
Menu Key	.......................................................................................................................................	1-5
Menus and Lists.............................................................................................................................		1-5
Battery .....................................................................................................................................................		1-5
Battery Life.....................................................................................................................................		1-5
Charging the Radio..................................................................................................................................		1-6
Charging using the Drop-in Charging Tray ....................................................................................		1-6
Charging using the Plug-in Charger ..............................................................................................		1-6
Charging a Radio and Battery using a Multi-Unit Charger.............................................................		1-7
Battery Meter .................................................................................................................................		1-7
Attaching the Battery ...............................................................................................................................		1-7
Swivel Belt Holster...................................................................................................................................		1-8
Mini Keyboard..........................................................................................................................................		1-8
Attaching the Mini Keyboard to the Radio .....................................................................................		1-8
Disconnecting the Mini Keyboard from Your Radio .......................................................................		1-8
Entering Text with the Mini Keyboard ............................................................................................		1-9
Yellow/Lock Key Functionality .......................................................................................................		1-9
Green/Lock Key Functionality........................................................................................................		1-9
CAPS Key Functionality.................................................................................................................		1-9
Standard Yellow Function Green Function ..................................................................................		1-10
Using Mini Keyboard Key Shortcuts ............................................................................................		1-11
Extended Character Set ..............................................................................................................		1-11
Accent Marks ...............................................................................................................................		1-11
Other Special Characters ............................................................................................................		1-12
Accessories ...........................................................................................................................................		1-12
Chapter 2	General Radio Operations..................................................	2-1
Turning Your Radio On or Off..................................................................................................................		2-1
Adjusting the Speaker Volume ................................................................................................................		2-1
Selecting a Scroll List Contact.................................................................................................................		2-2
Viewing a Contact..........................................................................................................................		2-2
Receiving and Making Calls ....................................................................................................................		2-3
Types of Calls ................................................................................................................................		2-3
Receiving a Call.............................................................................................................................		2-3
Making a Call .................................................................................................................................		2-3

ii	Table of Contents
Call Alerts ................................................................................................................................................	2-4
Sending Call Alerts ........................................................................................................................	2-4
Receiving a Call Alert.....................................................................................................................	2-4
Text Messaging .......................................................................................................................................	2-5
Receiving a Message.....................................................................................................................	2-5
Reading from the Inbox..................................................................................................................	2-5
Replying to a Received Message ..................................................................................................	2-6
Sending a Text Message ...............................................................................................................	2-7
Composing a Message Using the Mini Keyboard ..........................................................................	2-8
Deleting a Message .......................................................................................................................	2-9
Accessing the Main Menu......................................................................................................................	2-10
Main Menu Navigation Chart .................................................................................................................	2-10
Recent Calls ..........................................................................................................................................	2-11
Viewing a Recent Call..................................................................................................................	2-11
Alerting a Recent Caller ...............................................................................................................	2-11
Deleting Recent Calls ..................................................................................................................	2-12
Settings..................................................................................................................................................	2-12
Setting the Display .......................................................................................................................	2-13
Setting VibraCall ..........................................................................................................................	2-14
Clock and Alarm...........................................................................................................................	2-14
Setting the Volume.......................................................................................................................	2-17
My Info...................................................................................................................................................	2-18

Chapter 3	Advanced Radio Operations..............................................	3-1
Accessing the Advanced Menu ...............................................................................................................		3-1
Managing Your Scroll List ..............................................................................................................		3-1
Enabling Call Forwarding...............................................................................................................		3-2
Remote Disabling (DTR650 Models Only).....................................................................................		3-3
Remote Monitoring (DTR650 Models Only)...................................................................................		3-4
Remote Time (DTR650 Models Only)............................................................................................		3-4

Chapter 4	Radio Programming............................................................	4-1
Program Menu Navigation Chart .............................................................................................................		4-1
Entering Programming Mode...................................................................................................................		4-2
My Info.....................................................................................................................................................		4-2
Adding Contacts ......................................................................................................................................		4-3
Call Type........................................................................................................................................		4-3
Channel..........................................................................................................................................		4-4
Unit Name ......................................................................................................................................		4-4
Programming a Unit ID (Private Calls Only) ..................................................................................		4-5
Selecting a Group ID......................................................................................................................		4-5
Entering a Home Group Number (Private Calls Only) ...................................................................		4-5
Selecting Group Only.....................................................................................................................		4-6
Entering Group Members (PrivateGroup Only)..............................................................................		4-6
Entering a Ringer Type (Private Calls Only) ..................................................................................		4-7
Text Messaging	.......................................................................................................................................	4-7
Settings....................................................................................................................................................		4-8
Radio History .................................................................................................................................		4-8
Manager Mode...............................................................................................................................		4-9
Language	.......................................................................................................................................	4-9

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Table of Contents iii

Chapter 5	Cloning Mode ......................................................................	5-1
Entering Cloning Mode............................................................................................................................		5-1
Cloning Using the Cloning Cable.............................................................................................................		5-1
Cloning by Sending a Contact .................................................................................................................		5-3
Chapter 6	Troubleshooting ..................................................................	6-1
Chapter 7	Motorola Limited Warranty for the United States
	and Canada ..........................................................................	7-3
What Does this Warranty Cover?.........................................................................................................		7-3
Products and Accessories .............................................................................................................		7-3
Exclusions......................................................................................................................................		7-3
Software	.........................................................................................................................................	7-4
Who is Covered?.....................................................................................................................................		7-4
How to Obtain Warranty ..........................................................................Service or Other Information?		7-4
Software Copyright .......................................................................................................................Notice		7-4
Patent Notice ...........................................................................................................................................		7-5
Export Law Assurances...........................................................................................................................		7-5

INDEX

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iv	Table of Contents

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FCC Licensing Information

DTR Series® professional two-way radios operate in the license-free 900 MHz ISM band and are subject to the Rules and Regulations of the Federal Communications Commission (FCC)

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Read this manual carefully and make sure you know how to properly operate radio before use.

Changes or modifications not expressly approved by Motorola may void the user’s authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs. Replacement of any transmitter component (crystal, semiconductor, etc.) not authorized by the FCC equipment authorization for this radio could violate FCC rules.

NOTE: Use of this radio outside the country where it was intended to be distributed is subject to government regulations and may be prohibited.

vi	:

Notes

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Chapter 1 Introduction

Thank you for purchasing a Motorola‚ DTR Series® radio. Your radio is a product of Motorola’s 75 plus years of experience as a world leader in the designing and manufacturing of communications equipment. The DTR Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management, and more. Motorola professional two-way radios are the perfect communications solution for all of today’s fast-paced industries.

Please read this manual carefully to ensure you know how to properly operate the radio before use. This User’s Guide covers operation and maintenance of your DTR Series radio.

Notations Used in This Manual

Throughout the text in this publication, you will notice the use of WARNINGS, Cautions, and Notes. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

WARNING: An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.

CAUTION: An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.

NOTE: An operational procedure, practice, or condition, etc., which is essential to emphasize.

The following special notations identify certain items:

Example	Description
Volume Control	Button names are shown in bold print.
	Radio keys and buttons are shown as they appear on
	the radio.
Contcs	Text appearing on the display is shown in bold print.

1-2	Introduction: Notations Used in This Manual

Your model number is shown on the radio lens above the display, and tells you the following information:

DTR Features

	DTR 550	DTR 650
PublicGroups	Up to 20	Up to 50
Available	(2 default)	(5 default)
PrivateGroups	Up to 10	Up to 20
Available
PrivateCall	Yes	Yes
SMS Messaging	5 Quick Notes	10 Quick Notes
	(15 available)	(25 available)
Vibracall®	Yes	Yes
Clock/Alarm	Yes	Yes
Scroll List	Yes	Yes
Call Forwarding	Yes	Yes
Remote Disable	Receive Only	Yes
Remote Monitor	Receive Only	Yes
Remote Time	Receive Only	Yes
Battery Life	14.5 Hours	19 Hours
	(5/5/90)	(5/5/90)
Charging Time	Up to 3 Hours	Up to 1 Hour
Drop in Charging Tray	Yes	Yes

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Introduction: Your DTR Series Radio	1-3

Your DTR Series Radio

Antenna

Volume Controls		Audio Jack
	550	Connect audio accessories
Push-to-Talk (PTT)
Button		Option Keys

Menu Key

Speaker

Use to select display options

Home Key

Use to exit the current menu and return to the idle screen

Power Button

Navigation Keys

Use to scroll menu settings

Microphone

Plug-in Charging

and Connect Data

Accessories

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1-4	Introduction: Getting Started

Getting Started

Any time your radio is powered on, the display provides you with information and options.

Text Area

JOE SMITH Security

5:49pm 11/14 Contcs Mesgs

Menu/Status Icons

User Name

Scroll Setting

Menu Icon

Display Options

The display shown is in idle. The idle screen appears when your radio is on, but not engaged in any activity.

Menu Icons

Menu icons appear when you are accessing a particular menu. The icon for that menu appears in the upper left corner of the display.

Settings	Customize your radio.
Recent Calls	Lists recent calls.
My Info	View personal radio information.
Contacts	Create, view, store, edit contacts.
Messages	View, reply, create, send messages.

Status Icons

Status icons usually appear in first row at the top of the display. Some appear at all times. Others appear only when your radio is engaged in certain activities or when you have activated certain features.

								Home	The private or group contact shown is on your home channel.
								PublicGroup	The contact selected is a PublicGroup.
								PrivateGroup	The contact selected is a PrivateGroup.
				1				Call Forward	Your radio is set to forward calls.
			2					Alarm	The alarm has been set.
								VibraCall	Your radio is set to vibrate when receiving an alert or text message.
								Menu	Main Menu.
	A B							Text Input	Indicates you are entering text. The mini keyboard must be attached
		C							to the radio
								Battery Status	More bars on the battery indicate a greater charge. When the
									battery is flashing, it is time to charge the radio.
								New Message	You have a new unopened text message.

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Introduction: Battery	1-5

Text Area

This area displays menus, messages, unit names or IDs, and other information.

Display Options

Two display options appear at the bottom of most screens. You select a display option by pressing the below it.

Menu Key

Many features provide context-sensitive menus that let you access related features and actions. the

icon appears any time a context-sensitive menu is available. Press to access the menu.

Menus and Lists

Your radio’s features are arranged in menus, submenus, and lists. To access the items in a menu or list, scroll using either the or keys.

Battery

WARNING: To avoid a possible explosion: DO NOT replace the battery in any area labeled “hazardous atmosphere.” DO NOT discard batteries in a fire.

Battery Life

Your radio uses a rechargeable Lithium Ion (Li-Ion) battery.

Based on 5% transmit, 5% receive, 90% standby (standard duty cycle):

•NNTN4655 Li-Ion; Up to 19 Hours

•SNN5706 Li-Ion; Up to 14.5 Hours

Battery life is determined by several factors. Among the more critical are the regular overcharge of batteries and the average depth of discharge with each cycle. Typically, the greater the overcharge and the deeper the average discharge, the fewer cycles a battery will last.

For example, a battery which is overcharged and discharged 100% several times a day, lasts fewer cycles than a battery that receives less of an overcharge and is discharged to 50% per day. Further, a battery which receives minimal overcharging and averages only 25% discharge, lasts even longer.

WARNING: Care should be taken to avoid external short circuiting of the battery. A sustained high-rate discharge (for example, a paper clip placed accidentally across the battery contacts) may permanently damage the battery, void the battery warranty, and create a burn or fire hazard.

Motorola batteries are designed specifically to be used with a Motorola charger and vice versa. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. The battery should be at about 77°F (25°C) (room temperature), whenever possible. Charging a cold battery (below 50° F [10°C]) may result in leakage of electrolyte and ultimately in failure of the battery.

Charging a hot battery (above 95°F [35°C]) results in reduced discharge capacity, affecting the performance of the radio. Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above.

WARNING: Do not attempt to change or charge the battery in a hazardous atmosphere.

To charge the battery, place the battery (with or without the radio) in a Motorola-approved charger.

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1-6	Introduction: Charging the Radio

Charging the Radio

While the radio is charging, the display lights and the battery status icon flashes to show the status. The battery will charge in approximately 1-3 hours, and battery gauge will show all segments and stop flashing when fully charged.

Charging using the Drop-in Charging Tray

NOTE: Use of the Drop-in Charging Tray is recommended for daily use.

1.Place the charging tray on a flat surface.

2.Connect the plug-in charger and drop-in charging tray by inserting the plug into the rear of the drop-in charging tray.

3.Plug the charger into an AC outlet.

4.Insert the radio (with battery installed) into the charging tray.

NOTE: The charging tray has been designed to charge the radio with or without the holster.

Charging using the Plug-in Charger

1.Plug the charger into an AC outlet.

2.Open the accessory connector cover.

3.Plug the other end of the charger into the accessory connector.

4.Disconnect the charger from the radio by pressing the two side buttons on the charger and remove from the radio.

Accessory Connector

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Introduction: Attaching the Battery	1-7

Charging a Radio and Battery using a Multi-Unit Charger

A Multi-Unit Charger (MUC) is available separately (RPN4040) which will charge up to 6 radios, batteries, or a combination of the two at the same time.

When charging a radio in the MUC, the battery icon on the radio display shows the charging status.

When charging a battery, the LED in front of the pocket indicates charging status. The LED is solid red when the battery is charging, and solid green when charging is complete.

Battery Meter

The battery meter in the upper right corner of the radio display shows how much battery power is remaining:

Battery Type	3 Bars	2 Bars	1 Bar	Flashing
Li-Ion
	100%–85%	85%–25%	25%–10%	Final 10%

Attaching the Battery

1.If the battery door is already in place, push down on the latch at the top and lift the door off the radio.

2.Insert the battery, printed arrows first, into the battery compartment and press down to secure firmly in place.

3.Replace the battery door onto the radio and slide the latch into place.

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1-8	Introduction: Swivel Belt Holster

Swivel Belt Holster

1.Slide the bottom of radio into the holster and push the top of the radio against it until it snaps into place.

2.To remove, push the tab located on top of the holster and pull the radio from it.

NOTE: In case of loss, please contact your point-of-sale to request replacement part number RLN5713.

Mini Keyboard

A mini keyboard accessory (NNTN5491) is available separately that can be attached to your radio. The mini keyboard allows you to customize Private and Group names, write text messages, and create/modify stored text messages.

Attaching the Mini Keyboard to the Radio

When the mini keyboard is attached to your radio, the “Device Attached” message is displayed.

1.Insert the mini keyboard's connector, with the arrow facing up, into your radio’s accessory connector.

2.Fold the mini keyboard over the front of your radio.

550

Accessory Connector

Keyboard Connector

Disconnecting the Mini Keyboard from Your Radio

1.Press and hold the buttons on the side of the mini keyboard connector.

2.Pull the mini keyboard connector straight out from your radio’s accessory connector. Do not twist the connector.

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Introduction: Mini Keyboard	1-9

Entering Text with the Mini Keyboard

If you have attached the mini keyboard correctly and the keyboard bezel is installed on the keyboard base you can begin.

Here are some important points to remember when using the mini keyboard.

•Your radio accepts a maximum of 512 characters in its largest input fields.

•Some of your radio's functions cannot be used simultaneously, just as when you are using your radios without the mini keyboard.

•Letters and functions shown in white are the default keys.

•All letters are lower case by default. For example, pressing the "Q" key displays "q."

•The Bspc key works as a Back Space key when entering a message.

•The Space key works as a Space Bar.

Yellow/Lock Key Functionality

1.Press the Yellow key once. The next key pressed displays the yellow character on that key. The keyboard will then return to the default keys (as if the yellow key had not been pressed).

•For example, press the Yellow key followed by the "Q" key, and a "1" displays. If "Q" is pressed again, a "q" displays.

2.Press the Yellow key twice to lock the keyboard in the yellow mode. All subsequent key presses display the yellow character associated with the key pressed. The keys that do not have yellow functions (Left Option, Right Option, Bspc, Space) will still operate in the default (white) mode.

3.Press the Yellow key again to unlock the yellow mode and revert back to the default (white) mode.

4.Press the Green key to cancel the yellow mode and enter the green mode.

5.Press the CAPS key to cancel the yellow mode and enter the CAPS mode.

Green/Lock Key Functionality

1.Press the Green key once. The next key pressed displays the Green character on that key. The keyboard will then return to the default keys (as if the green key had not been pressed).

•For example, press the Green key followed by the "U" key, and a "{" displays. If "U" is pressed again, a "u" displays.

2.Press the Green key twice to lock the keyboard in the green mode. All subsequent key presses display the Green character or function associated with the key pressed. The keys that do not have green functions still operate in the default (white) mode.

3.Press the Green key again to unlock the green mode and revert back to the default (white) mode.

4.Press the Yellow key to cancel the green mode and enter the yellow mode.

5.Press the CAPS key to cancel the green mode and enter the CAPS mode.

CAPS Key Functionality

1.Press the CAPS key once. The next key pressed displays the capitalized character on that key. Subsequent keys pressed will be displayed lower case.

2.Press the CAPS key twice to lock the keyboard in the caps mode. All subsequent key presses display the capitalized character associated with the key pressed.

3.Press the CAPS key again to unlock the caps mode and revert back to the lower case mode.

4.Press the Yellow or Green key to unlock the caps mode and enter the yellow or green mode, respectively.

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1-10				Introduction: Mini Keyboard
Standard Yellow Function Green Function
		Standard	Yellow Function	Green Function
		Q	1	APOSTROPHE
		W	2	"
		E	3	~
		R	4	ACCENT
		T	5	+
		Y	6	^
		U	7	{
		I	8	}
		O	9	[
		P	0	]
		A	!	#
		S	@	<
		D	*	>
		F	$	UP ARROW
		G	%	DOWN ARROW
		H	&	LEFT ARROW
		J	(	RIGHT ARROW
		K	)	=
		L	:	;
		Z	-	¡
		X	_	Å
		C	.	ß
		V	\	Þ
		B	,	Æ
		N	/	I
		M	?	¿

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Introduction: Mini Keyboard	1-11

Using Mini Keyboard Key Shortcuts

You can perform most of your radio’s functions using the keys on the Motorola mini keyboard.

Radio Key	Action	Keyboard Equivalent
	Chooses current left
Left Option	display option
		Left Option Key
	Chooses current right
Right Option	display option
		Right Option Key

Extended Character Set

The mini keyboard lets you enter special characters using a combination of keystrokes.

NOTE: The extended character set is only available if your radio is configured for a language other than English.

Accent Example	Description		Keystrokes
å	acute accent (for letters a, e, i, o, u, y)	single quote, then letter
â	circumflex (for a, e, i, o, u	L	+ Y+ letter
		k
		o
		c
		Green
ä	umlaut (for letters a, e, i, o, u)	shift and quote, then letter
à	grave accent (for letters a, e, i, o, u)	grave accent, then letter
ã	tilde (for letters a, n, o)	L	+ ~ + letter
		k
		o
		c
		Green
Å	nordic A-ring (for letter a only)	L	+ X
		k
		o
		c
		Green

Accent Marks

To create a letter with an accent mark over it, enter the keystrokes listed in the table above.

If your radio displays a language other than English, you must press the right arrow after a single quote, ~, ', /, -, or ^ for the character to appear.

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1-12	Introduction: Accessories

Other Special Characters

To create other special characters, enter the keystrokes listed in the table below.

Accent Example	Description		Keystrokes
ß	sharp s, German sz ligature	L	+ C
		o
		c
		k
		Green
Æ	diphthong AE ligature	L	+ B
		o
		c
		k
		Green
ç or Ç	cedilla	single quote, then c or C
Þ	icelandic thom	L	+ V
		o
		c
		k
		Green
ðor Ð	icelandic eth	dash and d or D
ø or Ø	nordic O-Slash	/, then o or O
¿	upside down?	L	+ M
		o
		c
		k
		Green
¡	upside down!	L	+ Z
		o
		c
		k
		Green

Accessories

The DTR Series radios comes with a High Capacity Lithium-Ion battery and a Drop-in Charging Tray.

Various accessories are available for use with your DTR Series radio, including holsters, hands-free accessories, headset accessories, a mini keyboard, and more.

To order additional accessories, contact your dealer or call [phone].

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Chapter 2 General Radio Operations

Your radio is ready for use after a fully-charged battery has been installed. However, your radio should be programmed in order to be fully compatible with any existing DTR Series radios and to fully utilize all radio features.

Refer to Chapter 3 - Advanced Radio Operations.

Turning Your Radio On or Off

Press to turn your radio on.

The radio chirps and the display briefly shows Motorola.

The display shows the radio Unit ID or Name, current Scroll list setting, time, date, and the available Option key selections. If the radio has been assigned a unique Unit Name, the name will display rather than the Unit ID for both the radio and any Contacts.

17179860200

Public1 5:49pm 11/14 Contcs Mesgs

Press and hold to turn the radio off.

Adjusting the Speaker Volume

The Volume Control buttons are located on the upper left side of the radio. To adjust the speaker volume, press the upper button to increase the volume level and press the lower button to decrease the volume level. When either button is pressed, the display shows a bar chart indicating the present level for the volume.

Volume

3