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Mercedes-Benz Wallbox Home
Operating Manual
Important addresses
Contact |
Mercedes-Benz AG |
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Mercedesstraße 120 |
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70372 Stuttgart, Germany |
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For technical issues, please contact your local Mercedes-Benz technical support.
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise transmitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recording without express written permission.
Version 1.2, MB-UM_Home-2019-12-15 |
Article No.: 0301701 |
ii
Contents
Important addresses |
ii |
Important information |
1 |
About this manual |
1 |
Safety notices in this manual |
1 |
Safety notices on the device |
1 |
General safety information |
2 |
General product information |
2 |
User information |
3 |
Introduction |
4 |
Introducing the product |
4 |
Unpacking and components |
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included |
4 |
Identifying your model variant |
5 |
Charging procedure |
6 |
Charging procedure using the |
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Mercedes-Benz Wallbox Home |
6 |
Resolving errors |
8 |
Error messages during the |
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charging procedure |
8 |
Operational malfunctions and |
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solutions |
9 |
Taking the product out of and |
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back into operation |
9 |
Frequently asked questions |
10 |
Appendix |
12 |
Technical specifications |
12 |
Scale drawings and dimensions |
13 |
Standards & guidelines |
13 |
CE certification and compliance |
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declaration |
14 |
Maintenance |
14 |
Cleaning and care |
15 |
Trademarks |
15 |
Intellectual Property & Copyright |
16 |
Disposal advice |
16 |
Mercedes-Benz Wallbox Home |
iii |
iv
Important information
About this manual
This manual documents the steps and options necessary for setup, use and taking out of operation of your Mercedes-Benz Wallbox Home. Certain sections of this manual are specially formatted for quick and easy reference.
Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
•Descriptions that describe performing a function are shown in the form of numerical lists indicating the order of the individual working steps.
Please make sure you read this manual, as it contains important information for use of the Wallbox with your Mercedes-Benz vehicle. Please especially follow all operational and safety notices that are printed in this manual.
Keep this manual in a safe place for future reference. In case the Wallbox is operated by several users, the contents of this manual, and the safety notices in particular, must always be passed on to each individual user or made available to them.
All dimensions in this manual are in millimeters. Where necessary, the scale is indicated for different illustrations.
Please note that all technical details, specifications and design characteristics of the product may be changed without prior notice.
Safety notices in this manual
In particular, the warnings and safety measures in this manual that are marked as follows must be adhered to. The symbols carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life and limb: Actions contrary to these safety notices may lead to severe or fatal injury. Actions marked with this symbol must not be carried out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the Wallbox itself or to other electric devices. Actions marked with this symbol must be carried out with special care.
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features that are necessary for the reliable operation of the device. Actions marked with this symbol should be carried out as required.
Safety notices on the device
Further operational and safety notices are provided on the outside of the housing and on the electronic components cover inside the Wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the operating manual included with the Mercedes-Benz Wallbox Home, especially before you remove the housing cover of your Wallbox.
Mercedes-Benz Wallbox Home | Important information |
1 |
WARNING!
After opening the housing, dangerous voltages may be present on the inside of the Wallbox as well as on components you are able to touch.
General safety information
Please pay attention to the following points:
•Read this manual carefully.
•Heed all warnings.
•Follow all instructions.
•The Wallbox must be installed, connected and approved for operation according to local rules and regulations by a qualified specialist electrical contractor.
•Please ensure that minimum clearances of 50 cm are kept on all sides of the Wallbox after installation.
•Never remove the electronic components cover inside the Mercedes-Benz Wallbox Home housing cover: Cleaning or maintenance of components behind this cover are not necessary, and must under no circumstances be performed by the user.
•The Mercedes-Benz Wallbox must only be operated with the housing cover closed and locked: Before charging, ensure that the housing cover is properly locked.
•Only use accessories intended and sold for the device by Mercedes-Benz.
•Do not operate this Wallbox in close vicinity to running water or water jets: However, the Mercedes-Benz Wallbox Home is sufficiently protected against water splashes and sprays according to the respective degree of protection.
•The Mercedes-Benz Wallbox Home must not be operated in areas subject to flooding.
•The Mercedes-Benz Wallbox Home must not be operated in explosive atmosphere areas (EX areas).
•The Mercedes-Benz Wallbox Home must not be covered with stickers or other objects or materials to ensure sufficient air circulation at all times.
•No liquids, objects or receptacles containing liquids must be placed on the housing.
•Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the Wallbox may lead to malfunctions and should therefore be avoided.
•This device is not intended to be used by persons with limited physical, sensory or mental abilities (including children) and/ or who lack knowledge, unless they are supervised by someone responsible for their safety or have received instructions from such a person on how to use the device.
•Children must be supervised so that they do not play with the device.
•Please note that the Mercedes-Benz Wallbox Home may be installed and operated at elevations of max. 2,000 meters AMSL (above mean sea level).
General product information
This Mercedes-Benz Wallbox Home represents the current state of technology and complies with all current technical safety requirements, guidelines and standards. The safety information provided in this manual serves to ensure the proper and safe operation of the device. Disregard of or actions contrary to the safety information and instructions contained in this manual may lead to electric shock, fire and/or severe injury. Malfunctions affecting the safety of persons, connected electric devices or the device itself must be resolved by a specialist electrical contractor.
Should a malfunction occur with the Wallbox, please always contact the company that carried out the installation first. If the malfunction can still not be resolved, please contact your local Mercedes-Benz technical support.
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Always contact Mercedes-Benz technical support if:
•the housing has been damaged mechanically,
•the housing cover has been removed or can no longer be closed or locked,
•it becomes obvious that sufficient protection against water and/or foreign objects entering the device is no longer possible,
•there is functional or visible damage to the fixed charging cable,
•or the Wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing or charging cable, you must take the Wallbox out of operation immediately via the upstream miniature circuit breaker in your domestic power distribution and the internal residual current circuit breaker: No further use of the Wallbox is permitted in this case! Please contact your local Mercedes-Benz technical support!
User information
To operate your Wallbox, please note these instructions:
•The device must always be connected to the protective earth conductor of your electricity supply. The protective earth connection will be made and checked by the installing contractor. After installation, only qualified specialist electrical contractors may make changes.
•The Wallbox should not be operated in areas of high pedestrian traffic. Installation along thoroughfares and marked escape routes should be especially avoided.
•When there is no charging procedure under way, the charging plug should always be attached to the storage holder on the side of the Wallbox to avoid trip hazards.
•Please note that the fixed charging cable of the Mercedes-Benz Wallbox Home must not be extended with connectors, adapter cables or in any other way during operation.
•Ensure that the rated voltage and rated current of the device comply with the parameters of your local electricity grid and that the rated output is not exceeded during the charging procedure.
•At all times comply with local safety regulations for the country in which you operate the Wallbox.
•To disconnect the Wallbox completely from the electricity grid, the power supply must always be interrupted using the upstream miniature circuit breaker in the domestic power distribution and the internal residual current circuit breaker.
•Never operate the Wallbox in a confined space. In particular, you must ensure that the vehicle can be parked at a suitable distance from the Wallbox and connected without any strain on the charging cable.
•A parking spot for the vehicle must be planned for in the area in front of the Wallbox. The distance between vehicle and Wallbox should be at least 50 cm and no more than ca. 5 m.
•Make sure that the Wallbox housing cover is always closed and locked when in use. Keep the key for unlocking the cover in a place that is only accessible to authorized users.
•Under no circumstances remove the internal electronic components cover located behind the housing cover of the Wallbox.
•You must not under any circumstances make any changes to the housing or the internal wiring of the Wallbox: Any disregard of this instruction represents a safety risk, fundamentally breaches the guarantee provisions and may void the warranty with immediate effect.
•Only have qualified, specialist personnel install or uninstall the device. No parts to be maintained by the user are located inside the device.
Mercedes-Benz Wallbox Home | Important information |
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