Mercedes-Benz Sprinter, Sprinter 2500, Sprinter 3500 Operator's Manual
Publication details
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Further information on Mercedes-Benz vehicles can be obtained on the Internet at
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http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only)
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You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical documentation team at the address on the inside of the
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©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
Symbols
G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
H
Environmental note
Environmental notes provide you with information on environmentally aware actions or
disposal.
!
Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i
These symbols indicate useful instructions or further information that could be
helpful to you.
X
This symbol designates an instruction you must follow.
X
Several consecutive symbols indicate an instruction with several
steps.
(Y page)
This symbol tells you where you
can find further information on a
topic.
YY
This symbol indicates a warning or
an instruction that is continued on
the next page.
DisplayDisplay
This text indicates a message on
the display and the rear view camera monitor.
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ESP®is a registered trademark of Daimler AG.
Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and MercedesBenz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
As at 07.06.2013
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides information on the most important functions of
your vehicle.
Your vehicle's equipment or product designation may vary, depending on the following:
R
model
R
order
R
country specification
R
availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R
Operator's Manual
R
Maintenance Booklet
R
service and warranty information
R
equipment-dependent operating instructions
Keep these documents in the vehicle at all
times. Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you safe and pleasant motoring.
9065849202
É9065849202]ËÍ
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 65
Seats, steering wheel and mirrors .... 81
Lights and windshield wipers ............ 91
Climate control ................................. 111
Driving and parking .......................... 135
On-board computer and displays .... 181
Stowing and features ....................... 231
Transporting loads ............................ 241
Maintenance and care ...................... 249
Breakdown assistance ..................... 275
Wheels and tires ............................... 285
Technical data ................................... 317
Contents
3
1, 2, 3 ...
12 V socket ........................................ 238
A
ABS (Anti-lock Braking System)
Display message ............................ 206
Function/notes ................................ 56
Important safety notes .................... 56
Indicator lamp ................................ 221
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification ................. 117
Activating/deactivating the roof
ventilator ........................................... 133
Active light function ............................ 97
Adaptive Brake Assist
Function/notes ................................ 59
Additional indicators
Replacing bulbs (roof) .................... 105
Additives
Diesel ............................................ 323
Engine oil ....................................... 326
Add-on equipment ............................... 27
Adjusting the headlamp range ........... 95
ADR (working speed governor) ........ 172
Air bags
Front air bag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44
Safety guidelines ............................. 43
Thoraxbag ........................................ 45
Window curtain air bag .................... 46
Air-conditioning system
Refrigerant ..................................... 330
see Climate control
Air filter
Indicator lamp ................................ 228
Air pressure
see Tire pressure
Air-recirculation mode
Important safety notes .................. 120
Switching on/off ........................... 120
Air vents ............................................. 121
Adjusting for the passenger com-
partment ........................................ 121
Adjusting on the roof ..................... 122
Important safety notes .................. 121
Setting the center air vents ........... 121
Setting the side air vents ............... 121
see Climate control
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 63
Armrests .............................................. 87
Ashtray ............................................... 237
ASR (acceleration skid control)
Activating/deactivating ................... 60
Display message ............................ 207
Function/notes ................................ 60
Important safety notes .................... 60
Indicator lamp ................................ 221
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 62
Switching off the alarm .................... 62
Attachments
see Add-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic engine start/stop
ECO Start (Euro 6 engines) ............ 140
Automatic headlamp mode ................ 94
Automatic locking ............................... 71
Automatic transmission
Accelerator pedal position ............. 146
Changing gear............................... 145
Changing gear yourself.................. 145
Driving tips .................................... 146
Emergency running mode .............. 147
Important safety notes .................. 144
Kickdown ....................................... 146
Maneuvering .................................. 146
Overview ........................................ 144
Problem (malfunction) ................... 147
Releasing the parking lock man-
ually ............................................... 147
Selector lever ................................ 144
Selector lever positions ................. 145
Shift ranges ................................... 146
Starting the engine ........................ 138
Touchshift ...................................... 145
4
Index
Trailer towing ................................. 146
Transmission oil change ................ 328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ........... 123
Heating time .................................. 123
Important safety notes .................. 122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................ 127
Problem (malfunction) ................... 132
Selecting a switch-on time ............. 124
Setting the switch-on time ............. 125
see Auxiliary heating
AUX port .............................................240
Axle load, permissible (trailer tow-
ing) ...................................................... 333
B
Backup lamps
Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ...................... 69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ................... 225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262
Disconnecting and connecting
(engine compartment) ................... 264
Disconnecting and reconnecting
(base of driver's seat) .................... 265
Display message ............................ 219
Important safety notes .................. 260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) .................. 261
Before driving off
Important safety notes .................. 138
Belt
see Seat belts
Bleeding the fuel system .................. 143
Blind Spot Assist
Activating/deactivating ................. 166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, electronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225
Index
5
Brakes
ABS .................................................. 56
Adaptive Brake Assist ...................... 59
Applying the parking brake ............ 152
BAS .................................................. 57
Brake fluid (notes) ......................... 328
Checking brake fluid level.............. 256
Display messages .......................... 207
EBD .................................................. 57
Important safety notes .................. 156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ....................................207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator .......................... 92
C
Care
Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271
Steering wheel ............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine ....................... 269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ................... 28
Cargo tie-down points and tie
downs
Important safety notes .................. 244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile load................. 331
Car wash (care) ................................. 267
CD player/CD changer ...................... 190
Cell phone
see Mobile phone
Center console overview .................... 37
Central locking
Automatic locking ............................ 71
Important safety notes .................... 71
Locking/unlocking (buttons) ........... 71
Locking/unlocking (SmartKey) ........ 66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 105
Backup lamp (Chassis Cab) ........... 104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............ 104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light .......................... 106
High-beam headlamps ................... 101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp ......................... 104
6
Index
License plate lamp (Chassis Cab)..104
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) .. 103
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 104
Perimeter lamp ...................... 104, 105
Rear fog lamp ................................ 103
Rear fog lamp (Chassis Cab) .......... 104
Rear interior light ........................... 106
Standing lamps (rear, Chassis
Cab) ............................................... 104
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Tail lamps (Chassis Cab) ................ 104
Turn signals (front) ......................... 102
Turn signals (rear, Chassis Cab) ..... 104
Turn signals (rear) .......................... 103
Warning and indicator lamps ......... 230
see Replacing bulbs
Checklist
Before driving off-road ................... 160
Child-proof locks
Important safety notes .................... 54
Rear door ......................................... 55
Sliding door ..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Special seat belt retractor ............... 54
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 153
Cigarette lighter ................................ 238
Cleaning
Mirror turn signal ........................... 270
Trailer tow hitch ............................. 271
Climate control
Air-conditioning system ................. 114
Auxiliary heating ............................ 122
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 258
Cooling with air dehumidification .. 117
Defrosting the windows ................. 118
Heating .......................................... 113
Important safety notes .................. 112
Operating the cargo compartment
air vents ......................................... 133
Overview of systems ...................... 112
Problems with the windshield
heating .......................................... 119
Problem with the rear window
defroster ........................................ 120
Rear-compartment air condition-
ing ................................................. 116
Rear-compartment heating ............ 115
Reheat function (air dehumidifica-
tion) ............................................... 118
Setting the air distribution ............. 117
Setting the airflow ......................... 118
Setting the air vents ...................... 121
Setting the temperature ................ 117
Switching air-recirculation mode
on/off ............................................ 120
Switching on/off ........................... 116
Switching the rear window
defroster on/off ............................ 120
Switching windshield heating on/
off .................................................. 119
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................... 59
Operation/notes .............................. 58
COMAND display
Cleaning ......................................... 272
Combination switch ............................ 95
Communications equipment
Operation ....................................... 239
PND fittings ................................... 240
Ports .............................................. 240
Type approval/frequency .............. 318
Consumption statistics (on-board
computer) .......................................... 197
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Index
7
Driver's door .................................... 39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 27
Conversions and accessories
see Add-on equipment
Coolant (engine)
Adding ........................................... 256
Checking the level ......................... 255
Displaying the temperature (on-
board computer) ............................ 189
Display message ............................ 214
Filling capacity ............................... 330
Important safety notes .................. 255
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................. 102
Cornering light function
Function/notes ................................ 96
Courtesy lights
Replacing bulbs ............................. 105
Cruise control
Activating ....................................... 162
Activation conditions ..................... 162
Cruise control lever ....................... 162
Deactivating ................................... 163
Display message ............................ 216
Driving system ............................... 161
Function/notes ............................. 161
Important safety notes .................. 161
Problem (malfunction) ................... 164
Resuming the stored speed........... 162
Setting a speed .............................. 163
Storing and maintaining current
speed .............................................162
Cup holders ........................................ 236
Curtains (cleaning instructions) ...... 273
Customer Assistance Center (CAC) ... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Data
see Technical data
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 194
Changing bulbs (halogen head-
lamps) ............................................ 102
Switching on/off (switch) ................ 93
Switching on/off (vehicles with-
out steering wheel buttons) ........... 185
Declarations of conformity ................. 25
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 149
Delayed switch-off ............................ 195
Diagnostics connection ...................... 25
Diesel ..................................................322
Diesel engine
Preglow indicator lamp .................. 228
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with-
out steering wheel buttons) ........... 202
Display messages (vehicles with
steering wheel buttons) ................. 213
Exhaust gas aftertreatment ............. 27
Indicator lamp ................................ 224
Information on consumption .......... 325
Level indicator ............................... 184
Notes ............................................. 324
Ranges ............................................. 27
Storage .......................................... 325
Tank content .................................. 325
Diesel particle filter
Display message ............................ 213
Short-distance driving .................... 155
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................. 192
Digital speedometer and odometer
Operating safety .............................. 25
Display
Display messages .......................... 199
Outside temperature (vehicles
with steering wheel buttons) ......... 189
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 184
8
Index
Standard display (vehicles with-
out steering wheel buttons) ........... 184
Standard display (vehicles with
steering wheel buttons) ................. 189
see Warning and indicator lamps
Display messages
Calling up the message memory .... 200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes .................. 199
Lights .............................................210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle ...........................................219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ................... 59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving ......................... 154
Drinks holder
see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road
see Off-road driving
Driving on flooded roads .................. 157
Driving on rough terrain
Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) ....... 56
Adaptive Brake Assist ...................... 59
ASR (Acceleration Skid Control)...... 60
BAS (Brake Assist System) .............. 57
Distance warning function ............... 58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ........... 56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ...................... 166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission ................. 146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving ....................... 154
Driving abroad ............................... 155
Driving in winter .............................158
Driving on flooded roads ................ 157
Driving on wet roads ...................... 157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes .................. 136
Limited braking efficiency on
salted roads................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation .............................155
Towing a trailer .............................. 173
Transport by rail .............................156
Wet road surface ........................... 156
E
EBD (electronic brake force distribution)
Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ...................... 73
Index
9
Electrical fuses
see Fuses
Electrical step
Cleaning .........................................271
Display message ............................ 219
Emergency release .......................... 74
Function ...........................................74
Important safety notes .................... 73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 136
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window ..................... 61
Emergency Tensioning Devices
Function ...........................................50
Safety guidelines............................. 43
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 172
Changing the power output ............. 25
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 269
ECO Start (Euro 6 engines) ............ 140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems .......................... 143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting ....................... 278
Engine electronics
Notes ............................................. 318
Problem (malfunction) ................... 143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252
Checking the oil level using the
dipstick .......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions ..................... 27
ESP®(Electronic Stability Program)
Display message ............................ 209
Important safety information ........... 57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ............... 27
DEF level indicator ......................... 184
DEF reducing agent ....................... 324
Diesel Exhaust Fluid (DEF) ............. 324
Display messages (vehicles with-
out steering wheel buttons) ........... 202
Display messages (vehicles with
steering wheel buttons) ................. 213
Indicator lamp ....................... 224, 228
Malfunction ....................................213
Refilling DEF .................................. 149
Exterior lighting ...................................92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 233
F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 307
10
Index
Fog lamps
Switching on/off .............................. 94
Folding seat ......................................... 85
Folding table ...................................... 236
In the twin co-driver's seat............ 236
Frequencies
Mobile phone ................................. 318
Two-way radio ................................ 318
Front fog lamps
Switching on/off .............................. 94
Front interior light
Replacing bulbs ............................. 106
Front windshield
see Windshield
Fuel
Additives (diesel)........................... 323
Consumption information .............. 323
Consumption statistics .................. 197
Diesel at very low outside temper-
atures ............................................ 323
Display message ............................ 215
Driving tips .................................... 154
Fuel gauge ..................................... 183
Important safety notes .................. 321
Problem (malfunction) ................... 149
Quality (diesel)............................... 322
Refueling ........................................ 148
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 197
Showing the range (vehicles with
steering wheel buttons) ................. 197
Tank content/reserve fuel ............. 322
Fuel filter with water separator
draining ......................................... 257
Indicator lamp ................................ 229
Fuel gauge ......................................... 183
Fuel tank
Problem (malfunction) ................... 149
Fuel tank content
Reserve, display message .............. 215
Fuses .................................................. 283
G
Gasoline
Reserve fuel warning lamp ............. 227
General driving tips
Driving short distances .................. 155
Genuine parts .................................... 318
Glove box ........................................... 232
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 305
Guarantee ............................................ 23
H
Hazard warning lamps ........................ 96
Headlamps
Adding fluid to cleaning system ..... 257
Cleaning system (function) .............. 96
Fogging up ....................................... 98
see Automatic headlamp mode
Headliner (cleaning instructions) .... 273
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Heating
see Climate control
Highbeam Assist
Function/notes ................................ 97
Switching Highbeam Assist on/
off .................................................. 194
High-beam headlamps
Highbeam Assist .............................. 97
Replacing bulbs ............................. 101
Switching on/off .............................. 95
Hood
Closing ...........................................251
Display message ............................ 220
Indicator lamp ................................ 230
Opening ......................................... 250
Hydroplaning ..................................... 157
I
Immobilizer .......................................... 62
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 28
Index
11
Installing/removing the ball cou-
pling .................................................... 175
Instrument cluster
Fuel gage ....................................... 183
Important safety notes .................. 182
Instrument cluster lighting ............. 183
Outside temperature display .......... 183
Overview .......................................... 34
Speedometer ................................. 183
Tachometer ................................... 183
Warning and indicator lamps ........... 35
Instrument cluster lighting .............. 183
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 98
Front ................................................ 98
Motion detectors ........................... 100
Notes on replacing bulbs ............... 106
Replacing bulbs ............................. 106
Switching the rear compartment
lighting on centrally ......................... 99
Interior motion sensor
Arming ............................................. 63
Deactivating .....................................64
Function ........................................... 63
Switching off .................................... 64
J
Jack
Jacking points ................................ 309
Preparation .................................... 309
Storage location ............................ 276
Using ............................................. 309
Jump-starting ..................................... 278
K
Key
Position in the ignition lock ............ 137
see SmartKey
Kickdown ........................................... 146
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 167
Function/notes ............................. 166
Language
Display (vehicles with steering
wheel buttons) ............................... 192
Lashing points and tie downs
Permissible tensile load................. 331
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp
Replacing bulbs ............................. 104
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Lighting
Light switch ..................................... 93
see Lights
Lights
Activating/deactivating daytime
running lamps (on-board computer with steering wheel but-
tons) .............................................. 194
Activating/deactivating daytime
running lamps (vehicles with
steering wheel buttons) ................... 93
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 195
Active light function ......................... 97
Automatic headlamp mode .............. 94
Bulb failure indicator ........................ 92
Cornering light function ................... 96
Driving abroad ............................... 155
Fog lamps ........................................ 94
Hazard warning lamps ..................... 96
Headlamp range .............................. 95
Highbeam Assist .............................. 97
High beam flasher ............................ 95
High-beam headlamps ..................... 95
Low-beam headlamps ...................... 93
Parking lamps .................................. 93
Rear fog lamp .................................. 94
12
Index
Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons) ................. 195
Switching the daytime running
lamps on/off (switch) ...................... 93
Turn signals ..................................... 95
see Changing a bulb
see Interior lighting
Light sensor ......................................... 94
Limited Warranty ................................ 29
Load distribution ............................... 244
Loading guidelines
Important safety notes .................. 242
Loading rails
Installing cargo tie-down rings ....... 246
Maximum tensile strength ............. 331
Loads
Securing ........................................ 244
Transporting .................................. 242
Load securing aids
Carrier systems ............................. 247
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 195
Locking
see Central locking
Locking and unlocking manually ....... 71
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 210
Driving abroad ............................... 155
Replacing bulbs ............................. 101
Switching on/off .............................. 93
Lumbar support ................................... 83
M
M+S tires ............................................ 288
Maintenance ...................................... 258
Malfunctions
Message memory (on-board com-
puter) ............................................. 200
Maximum speed
Speed limitation .............................155
Menu (vehicles with steering
wheel buttons)
Audio ............................................. 189
Operation ....................................... 188
Settings ......................................... 190
Telephone ...................................... 198
Message
see Display message
Message memory (on-board com-
puter) ..................................................200
Mirrors
Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................ 240
Mobile phone ..................................... 239
Important safety notes .................. 239
Pre-installation ............................... 239
Type approval/frequency .............. 318
Mounting wheels
Lowering the vehicle ...................... 312
Mounting a new wheel ................... 311
Preparing the vehicle ..................... 308
Raising the vehicle ......................... 309
Removing and mounting the spare
wheel ............................................. 314
Removing a wheel .......................... 311
Securing the vehicle against roll-
ing away ........................................ 308
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 240
Navigation lights
Replacing bulbs ............................. 101
Notes on breaking-in a new vehi-
cle ....................................................... 136
O
Occupant safety
Air bags ........................................... 44
Children in the vehicle ..................... 50
Important safety notes .................... 42
Index
13
Pets in the vehicle ........................... 56
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Off-road driving
Checklist after driving off-road ...... 160
Important safety notes .................. 159
Rules for driving off-road............... 160
Oil
see Engine oil
On-board computer
Display message ............................ 199
Lighting submenu .......................... 194
On-board computer (vehicles without steering wheel buttons)
Display message ............................ 199
General notes ................................ 184
Setting the clock ............................ 185
Standard display............................ 184
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 189
Display message ............................ 186
Menu overview .............................. 188
Operating .......................................186
Operation menu ............................. 188
Settings menu ............................... 190
Standard display............................ 189
Telephone menu ............................ 198
Trip computer menu ...................... 197
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaration of conformity ................ 25
Diagnostics connection ................... 25
Digital speedometer and odome-
ter .................................................... 25
Important safety note ...................... 24
Limited Warranty ............................. 29
Modifying engine output .................. 25
Qualified specialist workshop .......... 26
Radiator cover ................................. 28
Vehicle registration .......................... 23
Warning note sticker ........................ 26
Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ........... 183
Overhead control panel ...................... 38
Overrevving range .............................183
Overrun cutoff ................................... 154
P
Paint code number ............................ 319
Paintwork (cleaning instructions) ... 269
Paper holder ...................................... 236
Parking ............................................... 151
Important safety notes .................. 151
Parking brake ................................ 152
Wheel chock .................................. 153
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 209
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating ................. 170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes .................. 168
Problem (malfunction) ................... 171
Range of the sensors ..................... 168
Roll-back warning .......................... 170
Trailer towing ................................. 170
Warning display............................. 169
Partition sliding door
Important safety notes .................... 77
Opening/closing .............................. 77
Passenger compartment air-conditioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ............................... 56
14
Index
Plastic trim (cleaning instructions) .. 272
Power supply
Battery isolating switch ................. 136
Switching off .................................. 137
Switching on .................................. 137
Power take-off
Engine speed setting ..................... 172
Power washers .................................. 268
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 138
Visual check of the vehicle exte-
rior ................................................. 138
Product information ............................ 22
Protection of the environment
General notes .................................. 22
Pulling away ...................................... 139
Q
Qualified specialist workshop ........... 26
R
Radiator cover ..................................... 28
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 189
Setting station selection (vehicles
with steering wheel buttons) ......... 196
see separate operating instructions
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 196
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 197
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) .. 235
Rear compartment
Activating/deactivating climate
control ........................................... 116
Setting the air vents ...................... 122
Rear-compartment air-conditioning system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes .................... 75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................. 103
Switching on/off .............................. 94
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................. 104
Rear interior light
Replacing bulbs ............................. 106
Rear lamps
see Lights
Rear rack
Notes ............................................. 247
Rear view camera
Cleaning instructions ..................... 271
Important safety notes .................. 171
Switching on .................................. 171
Rear-view mirror
Anti-glare mode ............................... 89
Rear window defroster
Problem (malfunction) ................... 120
Switching on/off ........................... 120
Rear window wiper ........................... 108
Switching on/off ........................... 108
Refilling
DEF filler neck ............................... 150
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 149
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 150
Refrigerant ......................................... 330
Refueling
Fuel filler flap................................. 148
Fuel gauge ..................................... 183
Important safety notes (fuel) ......... 148
Refueling procedure (fuel) ............. 148
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 147
Index
15
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................. 100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
see SRS (Supplemental Restraint
System)
Reverse warning feature .................. 140
Roof carrier
Maximum payload .......................... 331
Notes ............................................. 247
Roof load (roof carrier) ..................... 331
S
Safety
Children in the vehicle ..................... 50
Child restraint systems .................... 50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp ............. 49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ........50
Fastening ......................................... 48
Important safety guidelines ............. 47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating .........................................87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's seat.......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 272
Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) ....... 270
Service Center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........ 260
Notes ............................................. 259
Service due date (automatic dis-
play) ...............................................259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) ............. 324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes .................. 320
Power steering fluid ....................... 328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid ...................................330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 190
Resetting submenus (vehicles
with steering wheel buttons) ......... 191
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 155
16
Index
Side windows
Cleaning ......................................... 269
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 271
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 196
Checking the battery ....................... 68
Display message ............................ 220
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 137
Snow chains ...................................... 289
Sockets .............................................. 238
Spare wheel
General notes ................................ 314
Important safety notes .................. 313
Removing/mounting ......................314
Specialist workshop ............................ 26
Special seat belt retractor .................. 54
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons) ............................... 184
Digital (vehicles with steering
wheel buttons) ............................... 193
Selecting display unit (vehicles
with steering- wheel buttons) ........ 192
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop
SRS (Supplemental Restraint System)
Introduction ..................................... 42
Warning lamp (function) .......... 42, 225
Standing lamps
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Starting (engine) ................................ 138
Start-off assist
Display message ............................ 207
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 272
Step
see Electrical step
Sticker
Warning notes .................................. 26
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage compartments
Eyeglasses compartment ............... 233
Glove box .......................................232
Important safety notes .................. 232
Paper holder .................................. 236
Stowage compartment above the
windshield ..................................... 234
Stowage compartment in the
center console ............................... 234
Stowage compartment in the
dashboard ...................................... 233
Stowage space above the head-
liner ............................................... 234
Stowage space under the rear
bench seat ..................................... 235
Stowage space under the twin co-
driver's seat ................................... 235
Summer tires ..................................... 288
Supplemental Restraint System
see SRS (Supplemental Restraint
System)
Switching off the alarm (ATA) ............ 62
Switching the heater booster func-
tion on/off ......................................... 130
Index
17
Switching the surround lighting
on/off (on-board computer) ............. 195
Switch unit
see Control panel
Swivel seat ...........................................84
T
Tachometer ........................................ 183
Tail lamps
Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp ............. 227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ......................331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer)
Accepting an incoming call ............ 198
Display messages .......................... 220
Numbers from the phone book ...... 198
Operating .......................................198
Redialing ........................................ 199
Rejecting or ending a call .............. 198
Temperature
Outside temperature ......................183
Setting (climate control) ................ 117
Setting the unit (vehicles with
steering wheel buttons) ................. 191
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63
Thoraxbag ............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time
Setting the time (vehicles without
steering wheel buttons) ................. 185
Setting the time (vehicles with
steering wheel buttons) ................. 193
Timer
Activating ....................................... 128
Important safety notes .................. 127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and operating duration (auxiliary heating) ... 128
Switching immediate heating
mode on/off (auxiliary heating) ..... 128
Tire pressure
Calling up (on-board computer) ..... 293
Checking manually ........................ 292
Display messages (vehicles with-
out steering wheel buttons) ........... 201
Display messages (vehicles with
steering wheel buttons) ................. 218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) ................. 193
Tire label ................................ 290, 291
Tire pressure loss warning system .. 294
Tire pressure monitor
Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................ 297
Tires
Aspect ratio (definition) ................. 306
Average weight of the vehicle
occupants (definition) .................... 305
18
Index
Bar (definition) ............................... 304
Changing a wheel .......................... 307
Characteristics .............................. 304
Checking ........................................ 287
Definition of terms ......................... 304
Direction of rotation...................... 308
Distribution of the vehicle occu-
pants (definition) ............................ 307
DOT, Tire Identification Number
(TIN) ...............................................304
DOT (Department of Transporta-
tion) (definition) ............................. 305
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 305
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 305
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 305
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 305
Important safety notes .................. 286
Increased vehicle weight due to
optional equipment (definition) ...... 305
Kilopascal (kPa) (definition) ........... 305
Labeling (overview)........................ 301
Load bearing index (definition) ...... 306
Load index ..................................... 303
Load index (definition) ................... 306
M+S tires ....................................... 288
Maximum loaded vehicle weight
(definition) ..................................... 305
Maximum load on a tire (defini-
tion) ............................................... 306
Maximum permissible tire pres-
sure (definition) ............................. 306
Maximum tire load......................... 303
Maximum tire load (definition) ....... 306
Optional equipment weight (defi-
nition) ............................................ 306
PSI (pounds per square inch) (def-
inition) ........................................... 306
Replacing ....................................... 307
Service life ..................................... 288
Sidewall (definition) ....................... 306
Speed rating (definition) ................ 305
Storing ........................................... 308
Structure and characteristics
(definition) ..................................... 304
Summer tires ................................. 288
TIN (Tire Identification Number)
(definition) ..................................... 306
Tire bead (definition) ...................... 306
Tire pressure (definition) ................ 306
Tire pressures (recommended)...... 305
Tire size (data) ............................... 297
Tire size designation, load-bearing
capacity, speed rating .................... 302
Tire tread ....................................... 287
Tire tread (definition) ..................... 306
Total load limit (definition) ............. 307
Traction (definition) ....................... 307
TWR (permissible trailer drawbar
noseweight) (definition) ................. 307
Uniform Tire Quality Grading
Standards (definition) .................... 305
Unladen weight (definition) ............ 306
valve, Snap-In ................................ 292
Wear indicator (definition) ............. 307
Wheel rim (definition) .................... 305
Top Tether ............................................ 53
Touchshift (automatic transmis-
sion) .................................................... 145
Tow-away alarm
Arming/deactivating ........................ 63
Deactivating .....................................63
Operation .........................................63
Towing
If the vehicle is stuck ..................... 282
Important safety guidelines ........... 279
Installing/removing the towing
eye .................................................280
In the event of malfunctions .......... 281
With a raised front or rear axle ...... 281
Towing a trailer
Axle load, permissible .................... 333
Cleaning the trailer tow hitch ......... 271
Coupling up a trailer ...................... 176
Decoupling a trailer ....................... 177
Driving tips .................................... 173
Important safety notes .................. 173
Installing and removing the ball
coupling ......................................... 175
Notes on retrofitting ...................... 332
Power supply ................................. 179
Trailer loads ................................... 333
Index
19
Towing away
With both axles on the ground ....... 282
Tow-starting
Emergency engine starting ............ 282
Important safety notes .................. 279
Trailer
Brake force booster malfunction ... 222
Trailer coupling
see Trailer tow hitch
Trailer loads and drawbar nose-
weights ............................................... 178
Trailer towing
Blind Spot Assist ............................ 166
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 178
Transmission
see Automatic transmission
Transmission oil ................................ 328
Transport
Loading guidelines ......................... 242
Vehicle ...........................................282
Transportation
Rail ................................................ 156
Transport by rail ................................ 156
Transporting
Load distribution ............................ 244
Securing a load.............................. 244
Trim pieces (cleaning instructions) .. 272
Trip computer (on-board com-
puter) ..................................................197
Trip meter
see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Resetting ....................................... 183
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 95
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 236
Stowage compartment .................. 235
Two-way radios
Type approval/frequency .............. 318
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 307
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 71
USB port ............................................. 240
V
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 219
Electronics ..................................... 318
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 190
Limited Warranty ............................. 29
Loading .......................................... 298
Locking (SmartKey) .......................... 66
Lowering ........................................ 312
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 153
Pulling away ................................... 139
Raising ........................................... 309
Registration ..................................... 23
Reporting problems ......................... 28
Securing from rolling away ............ 151
Towing away .................................. 279
Transporting .................................. 282
Unlocking (SmartKey) ...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 331
Vehicle identification number .......... 319
Vehicle identification plate .............. 319
Vehicle tool kit .................................. 276
20
Index
Ventilation
Setting the vents ........................... 121
Voltage supply
Fuses ............................................. 283
W
Warning and indicator lamps
Brakes ........................................... 222
Check Engine ................................. 227
Coolant .......................................... 226
Diesel Exhaust Fluid (DEF) ............. 224
Electrical step ................................ 230
ESP®.............................................. 221
ESP®function ................................ 224
Overview .......................................... 35
Seat belt ........................................ 230
Warning- and indicator lamps
ABS ................................................ 221
Air filter .......................................... 228
ASR ................................................ 221
BAS ................................................ 221
Battery charge ............................... 225
Brake wear .................................... 225
Bulbs .............................................. 230
Doors ............................................. 230
Engine oil level ............................... 225
Preglow .......................................... 228
Reserve fuel ................................... 227
Tire pressure monitor .................... 229
Water separator ............................. 229
Windshield washer fluid ................. 229
Warning lamp .................................... 277
Warning triangle ................................ 277
Washer fluid
Adding ........................................... 257
Capacities ...................................... 331
Display message ............................ 220
Indicator lamp ................................ 229
Notes ............................................. 330
Wiping with .................................... 107
Wheels
Changing a wheel .......................... 307
Checking ........................................ 287
Cleaning ......................................... 269
Important safety notes .................. 286
Interchanging/changing ................ 307
Mounting a wheel .......................... 308
Removing and mounting the spare
wheel ............................................. 314
Storing ........................................... 308
Tightening torque ........................... 312
Window curtain air bag ....................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding ........................................... 257
Indicator lamp ................................ 229
Windshield wipers
Problem (malfunction) ................... 110
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 196
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 323
Winter driving
Slippery road surfaces ................... 158
Snow chains .................................. 289
Winter operation
General notes ................................ 288
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 288
Setting a limit speed ...................... 155
Wiper blades
Cleaning ......................................... 270
Replacing ....................................... 108
Workshop
see Qualified specialist workshop
Index
21
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental issues and recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all relevant environmental guidelines and regulations when disposing of materials. This helps
to protect the environment.
Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of vehicle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R
reliability
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safety
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suitability
Despite ongoing market research, MercedesBenz is unable to assess other parts. We
therefore accept no responsibility for the use
of such parts in a Sprinter, even if they have
been independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
22
Introduction
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating duration of the vehicle. Failure to observe the
instructions may lead to damage to the vehicle or personal injury.
Damage to the vehicle, caused by not adhering to the instructions, is not covered by the
New Vehicle Limited Warranty .
Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The original purchase contract documentation for
your vehicle contains a list of all of the systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent operating instructions are important documents
and should be kept in the vehicle.
Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Booklet contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R
New Vehicle Limited Warranty
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Diesel Engine Limited Warranty
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Anti-Perforation Warranty
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Limited Warranty for Restraint Systems
(only vehicles that have been sold and registered in the state of Kansas)
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Legally required Emission Performance
Warranty
Replacement parts and accessories are subject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer.
Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you.
Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data.
Introduction
23
Z
Your registration data is not stored if:
R
you did not purchase your vehicle at an
authorized Sprinter Dealer.
R
your vehicle has never been inspected at
an authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership.
Operating safety
Important safety notes
G
WARNING
Exhaust fumes, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other heritable genetic damage.
In addition, certain fluids contained in vehicles, and certain products that are used as
components, contain chemicals known to the
State of California to cause cancer and birth
defects or other heritable genetic damage.
Air bags and pyrotechnic Emergency Tensioning Devices (ETDs) and remote control batteries contain perchlorate material, which
may require special handling and regard for
the environment. Check with your local government's disposal guidelines.
In California, see www.dtsc.ca.gov/ HazardousWaste/Perchlorate/ index.cfm.
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as
intended and/or jeopardize the operating
safety of the vehicle. There is an increased
risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
The general operating permit for your vehicle
could be rendered invalid If you carry out
modifications to electronic components,
their software as well as wiring.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems.
There is a risk of damage to the vehicle if:
R
the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R
you drive too quickly over an obstacle, e.g.
a curb or a pothole
R
a heavy object hits the underbody or chassis component
In these or similar situations, the vehicle
body, the underbody, chassis components,
wheels or tires could be damaged even if this
24
Introduction
is not visible from the outside. Components
that have been damaged in this way can unexpectedly fail or no longer be able to assimilate
the loads occurring in the event of an accident. If the underbody paneling is damaged,
flammable material, such as leaves, grass or
twigs, could collect between the underbody
and underbody paneling. These materials
could ignite if they remain in contact with hot
components of the exhaust system for an
extended period. Have the vehicle checked
and repaired immediately at a qualified specialist workshop. If you become aware when
continuing the journey that driving safety has
been effected, stop as soon as possible in
accordance with the traffic conditions. In
such cases, consult a qualified specialist
workshop. Adapt your driving style to the offroad driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified
specialist workshop as soon as possible.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference. 2. This device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
these devices must accept any interference
received, including interference that may
cause undesired operation of the device".
Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the electronics.
If you sell your vehicle, inform the buyer about
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation.
Changing the engine power output
!
Increases in engine power can:
R
change the emission values
R
cause malfunctions
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cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitlements.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation.
Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
Introduction
25
Z
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!
If the engine is switched off and a device
which is connected to the on-board diagnostics connection is being used, the battery may discharge.
Connecting equipment to the diagnostics
connections can lead to emissions monitoring information being reset. The possible outcome may be that the vehicle no longer fulfills
the emissions laws and regulations. This may
be a criminal offense or breach of road traffic
regulations in certain countries.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop. A qualified specialist
workshop has the necessary specialist knowledge, tools and qualifications to correctly
carry out the work required on the vehicle.
This is especially the case for work relevant
to safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
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work relevant to safety
R
service and maintenance work
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repair work
R
modifications as well as installations and
alterations
R
work on electronic components
For this reason, we recommend an authorized
Sprinter Dealer.
Proper use
G
WARNING
Gases and fluids from substances that constitute a health hazard or react aggressively
can escape even from securely closed containers. When transporting such substances
in the vehicle interior, your ability to concentrate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
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solvents
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fuel
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oils and greases
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cleaning agents
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acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when operating your vehicle:
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the safety information in these instructions
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the “Technical data“ section in this Operator's Manual
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traffic rules and regulations
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motor vehicle laws and safety standards
26
Introduction
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on operational and driving conditions and it is not necessary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warning messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the message appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next message.
After that, the 0.8 US gal (3.0 l) reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next message is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 00 the engine management prevents the
vehicle being driven at a speed exceeding
5 mph (8 km/h). The Idle ModeIdle Mode message
appears in the multifunction display:
If the ; Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occurred (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sections.
Attachments, bodies, equipment and
conversions
General notes
!
For safety reasons, have add-on equipment manufactured and installed according to the Sprinter body/equipment mounting directives in force. These body/equipment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is achieved.
We recommend for safety reasons that:
R
you carry out no other modifications to
the vehicle.
R
you obtain the agreement of the distributor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agencies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specifically approved by Mercedes-Benz for the
type of vehicle.
Introduction
27
Z
These parts have been specially tested to
establish their safety, reliability and suitability.
Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the
radiator. Do not use thermal mats, insect protection covers or anything similar.
Otherwise, the values of the diagnostic system may be affected. Some of these values
are legally prescribed and must always be
correct.
Information on the cargo compartment
floor
!
The wooden or plastic cargo area floor fitted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area
floor removed. This then affects the securing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives
G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function properly any more and/or jeopardize the operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist workshop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover. There you will receive all
the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documentation of modifications to the affected vehicle
components.
You are responsible for certification and confirmation that:
R
all the applicable standards and regulations
that are affected by the vehicle modification are met
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the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R
the modifications or installation of accessories does not affect the safety of the
vehicle
We are not responsible for the final certification, product liability or warranty claims
which result from the modifications. This
applies to:
R
the modified components, assemblies or
systems
R
any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
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any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the finalstage manufacturer or for the consequential
product liability.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Sprinter Dealer immedi-
28
Introduction
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