Mercedes-Benz Metris Service Manual
Metris
Service Booklet
Order no. 6462 6252 02 Part no. 447 584 54 02 Edition A-2017
É4475845402WËÍ
4475845402
Publication details
Internet
Further information about Mercedes-Benz vehicles can be found on the following websites:
www.mercedes-benz.com
www.mbusa.com (USA only)
www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to the technical documentation
team at the address stated inside the front
cover.
©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada, Inc. are Daimler enterprises.
Not to be reprinted, translated or otherwise
reproduced, in whole or in part, without written
permission.
Printed in Germany.
Thank you for choosing the new Metris
We hope that you enjoy your Metris. Vehicle and
operational safety are two important factors.
Regular maintenance services are required to
ensure this.
We are continually working to improve and further develop our products; please appreciate
that we must reserve the right to make modifications to the scope of maintenance on our
vehicles.
The information in this manual corresponds to
the recommendations at the time of going to
print. Services planned and carried out by
authorized Mercedes-Benz Dealers are based
on the current service information for the age
and mileage of your vehicle. You can obtain
information on the required modifications to the
scope of maintenance on your vehicle from an
authorized Mercedes-Benz Dealer.
PLEASE OBSERVE
WE STRONGLY RECOMMEND THAT YOUR VEHICLE BE SERVICED AND MAINTAINED BY AN
AUTHORIZED MERCEDES-BENZ DEALER, AS
THEY HAVE THE NECESSARY TOOLS TO CARRY
OUT THE REQUIRED WORK USING GENUINE
MERCEDES-BENZ PARTS.
THE USE OF DEFECTIVE PARTS OR THOSE OF A
DIFFERENT QUALITY CAN LEAD TO THE LOSS
OF YOUR EMISSIONS PERFORMANCE WARRANTY CLAIM.
Symbols
The following symbols are used in this Service
Booklet:
G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
!
Informs you of dangers which can cause
damage to your vehicle.
i
Helpful tips or other useful information.
Y
Page
This symbol informs you where you can
find further information on a topic.
YY
This continue symbol informs you that a
warning notice or process is continued
on the next page.
Vehicle sales/vehicle warranty
issuer/Replacement part sales
Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer services:
1-800-387-0100
As at 12.04.2016
General Information .............................. 2
Vehicle data ............................................. 2
Protection of the environment ................. 2
Maintenance Booklet ............................ 3
Introduction ............................................. 3
Active Service System (ASSYST) ........ 3
Tire rotation ....................................... 3
Severe operating conditions .............. 3
Wear parts .........................................4
Regular checks .................................. 4
Notes on the warranty .......................4
Service records .................................. 4
Parts/service products ...................... 4
Emission System Maintenance ................ 5
Emission Control System Caution
– Gasoline Engines ............................. 5
Description of maintenance work for
the exhaust system .................................. 5
Changing the engine oil and filter ...... 5
Replacing the engine air-filter ele-
ment .................................................. 5
Replacing the fuel filter ...................... 5
Check engine poly-V-belt condi-
tion .................................................... 5
Replace spark plugs ........................... 6
Maintenance service ................................ 6
Vehicle maintenance work
(including exhaust system main-
tenance) ............................................. 6
Description of maintenance work ...... 6
Confirmation ............................................ 8
Tire rotation ....................................... 8
Delivery inspection .......................... 10
Maintenance service ........................ 11
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Contents
1
Vehicle data
X X
Type Vehicle identification number (VIN)
X X
Date of first registration Paint and code
X X
Licence plate Licence plate
X X
Licence plate Licence plate
X X
Licence plate Licence plate
X X
Licence plate Licence plate
Protection of the environment
Nature and its resources form the basis of our
existence on this planet. Our objective is to use
the natural resources which form the basis of
our existence on this planet sparingly and in a
manner which takes the requirements of both
nature and humanity into account.
Our declared policy is one of an integrated environmental protection. This begins at the root
causes and encompassing in its management
decisions all the consequences for the environment which could arise from production processes or the products themselves.
You too can help to protect the environment by
operating your vehicle in an environmentally
responsible manner.
Fuel consumption and engine, brake and tire
wear depend significantly on the operating conditions and your individual driving style. To
reduce fuel consumption and wear, observe the
following:
R
avoid short trips.
R
make sure that the tire pressures are always
correct.
R
avoid frequent and abrupt acceleration.
R
do not carry any unnecessary weight in the
vehicle.
R
remove ski racks and roof racks when they
are no longer in use.
R
do not warm up the engine when the vehicle is
stationary.
R
change gear in good time and use each gear
only up to2/3of the maximum engine speed.
R
monitor the vehicle's fuel consumption.
A regularly serviced vehicle will also contribute
to environmental protection. Observe the maintenance intervals shown in the ASSYST service
interval display as well as other maintenance
work described in this Booklet.
We recommend having maintenance services
carried out by an authorized Mercedes-Benz
Dealer using genuine Mercedes-Benz parts.
2
Protection of the environment
General Information
Introduction
Active Service System (ASSYST)
General notes
Your vehicle is equipped with the Active Service System (ASSYST), which will alert you
when it’s time for service. The system uses
actual engine operating conditions to calculate
service intervals based on your driving conditions.
The maintenance computer tracks distance
driven and the time elapsed since your last service. The service is shown in the multifunction
display in the instrument cluster.
Under no circumstances should service
exceed25,000 kmor 12 months.
The multifunction display shows a message
approximately one month before the maintenance service is due. It indicates when the next
service is due in kilometers or days.
The symbols or letters on the service display
show the type of service that is due.
¯ or A
A
Oil service plus
° or BB
Maintenance service
The sequence of Metris services is A-B. The first
oil service plus (Service A) is followed by the
maintenance service (Service B).
Tire rotation
The tires are essential to the total performance
and stability of the vehicle. The service life of
tires depends on tire type, speed rating, environmental conditions, tire load, tire pressure,
road surface characteristics and individual driving style. For this reason, we recommend checking the tires regularly for wear and the correct
tire pressure as well as the proper tire configuration, i.e. regularly interchanging the wheels.
The tires may only be interchanged on vehicles
with tires of identical sizes on the front and rear
axles.
If your vehicle is fitted with tires of the same
size, the wheels of the front and rear axle can be
interchanged in pairs so that the specified direction of rotation is maintained (unidirectional
tires have an arrow on the tire sidewall indicating the direction of rotation).
Wheel rotation diagram
For your convenience this Maintenance Booklet
contains tire rotation confirmation page on
which you can record the date and kilometres
when tire rotations were performed
(Y page 8).
Severe operating conditions
The maintenance intervals have been determined so that under normal operating conditions the vehicle should operate properly
between maintenance services. Severe operating conditions may require that the following
parts be replaced at shorter intervals:
R
INTERIOR FILTERS
(Examples: dust filter or activated charcoal
filter) are to be replaced as indicated by the
maintenance computer. Under severe dust
conditions, or if the climate control is operated frequently in air recirculation mode, the
filters should be replaced more frequently
than indicated by the maintenance computer.
R
COOLANT
The coolant (water/anticorrosion/antifreeze
mixture) should be replaced at the specified
maintenance intervals.
The coolant may need to be replaced more
frequently if it is not maintained correctly
and/or anticorrosion/antifreeze products
other than those approved for your vehicle are
being used. You can find coolant instructions
under the "Coolant" section of the vehicle
Operator's Manual. Contact an authorized
Mercedes-Benz Dealer for a list of anticorrosion/antifreeze products that are approved
for your vehicle.
Introduction
3
Maintenance Booklet
Wear parts
The maintenance computer draws attention to
certain wear parts for inspection but cannot
evaluate the condition of these parts. Only qualified after-sales technicians can determine
whether a wear part needs to be replaced.
Regular checks
In addition to maintenance services, regularly
check (e.g. weekly, when refuelling or before
any long journey):
R
Oil level – check the oil level of the engine,
depending on the vehicle's equipment, using
the oil dipstick or the monitoring system via
the multifunction steering wheel/display. For
further information on measuring the engine
oil level, see the Operating Instructions.
R
Coolant level – the correct method of checking the coolant level is described in the Operating Instructions.
R
Brake fluid level – if the brake fluid needs to
be topped up, please consult an authorized
Mercedes-Benz Dealer and have the cause
determined, e.g. leakage or worn brake pads/
linings.
R
Windscreen washer system – if the washer
fluid level is below 1/3, the washer fluid level
warning lamp lights up. Top up with an
approved diluted windscreen washer concentrate; check operation and wiper blades.
R
Lighting system
R
Tire condition and tire pressure – check at
least once a month. Information on guidelines
and the correct method of checking tire condition and tire pressure can be found in the
"Tires and wheels" section in the Operating
Instructions.
Notes on the warranty
An extensive and well-equipped network of
authorized Mercedes-Benz Dealers is available
to carry out maintenance work. Your authorized
Mercedes-Benz Dealer can ensure that your
vehicle is thoroughly serviced and repaired by
professionals.
Please see the Service and Warranty Information Booklet for detailed information on warranty terms and coverage.
Please follow the maintenance instructions
in this Maintenance Booklet, even if you
allow a third party to use the vehicle and
entrust them with care of the vehicle. Only
in this way will you be able to ensure that
your warranty rights are not affected.
We strongly recommend that any maintenance work on your vehicle is carried out by
your authorized Mercedes-Benz Dealer
which is fully equipped to perform this service.
Please note that special instructions and special
measuring devices are required for servicing the
engines in order to comply with legal requirements concerning exhaust emissions. Modifying or tampering with emissions components is
not permissible. Your authorized MercedesBenz Dealer is familiar with the relevant regulations.
Service records
In this Booklet, your authorized Mercedes-Benz
Dealer documents the maintenance services
which have been carried out on your vehicle.
The Maintenance Booklet only documents the
described maintenance services and not repair
work that has been carried out on your vehicle.
Please keep relevant receipts together with your
vehicle documents.
Warranty-related information can be found in
your Service and Warranty Information Booklet.
Your authorized Mercedes-Benz Dealer will be
happy to give you further information about
maintaining your vehicle.
Parts/service products
We recommend using only genuine MercedesBenz parts for service and repairs, as these meet
our specifications. Additionally, only fuels, lubricants and corrosion inhibitor/antifreeze which
meet factory specifications should be used. You
can obtain further information on this topic from
your authorized Mercedes-Benz Dealer.
4
Introduction
Maintenance Booklet
Emission System Maintenance
Emission Control System Caution –
Gasoline Engines
Your vehicle is equipped with both a three-way
catalyst and a closed loop oxygen sensor system to comply with current exhaust emission
regulations. Keep your vehicle in proper operating condition by following our recommended
maintenance instructions as outlined.
The following has to be adhered to:
a) In all gasoline engine models, use only unlea-
ded gasoline with an Octane Rating of at least 87
(as displayed on the pump). Damage to the
engine could occur if incorrect fuel is used.
Refer to the Operator’s Manual for special precautions.
b) Leaded gasoline should not be used under
any circumstances. Damage to the emission
control components will result.
c) The specified engine maintenance jobs have
to be performed completely and at the required
intervals. Correct ignition timing and properly
functioning spark plugs for instance are important for the service life of the catalysts. Failure to
properly perform the specified maintenance
jobs may adversely affect the emission control
system on the vehicle and reduce its service life.
d) The operation of the emission control system
must not be altered in any way. Alterations are
not permissible by law In addition, alterations
may result in damage to the catalysts, increased
fuel consumption, and impaired engine running
conditions.
e) Irregular engine running conditions should be
corrected immediately by an authorized
Mercedes-Benz Dealer. Such irregular running
conditions can influence the proper function of
the emission control system.
If the check engine indicator lamp in the instrument cluster illuminates when the engine is running, it indicates a possible malfunction of the
engine management system or emission control
system.
We recommend that you have the malfunction
checked as soon as possible.
Description of maintenance work for
the exhaust system
The composition of exhaust emissions is influenced not only by the exhaust gas aftertreatment system, but also by various engine parts
and their settings.
Maintenance of the exhaust system must therefore include these engine parts. Some maintenance jobs are actually only tests. They are
important, however, because they allow early
detection of discrepancies which can later lead
to increased exhaust emissions. It is generally
less costly to adjust deviations of this sort
immediately than to wait until they incur high
repair costs. The maintenance intervals have
been determined so that the vehicle, under normal operating conditions, should operate properly between maintenance services.
Changing the engine oil and filter
Replace the engine oil and oil filter according to
the specified maintenance intervals. If oil consumption should increase, determine the cause
and take necessary corrective steps. Do not
reset the service interval display if the oil level is
topped up or changed outside the specified
maintenance intervals.
Replacing the engine air-filter element
The engine air-filter element must be replaced
according to the specified maintenance intervals when dust conditions are normal. Under
severe dust conditions the engine air-filter element should be replaced more frequently. Clean
engine air-filter cover and housing prior to
removal of engine air-filter element.
Replacing the fuel filter
Replace the fuel filter according to the specified
maintenance intervals.
Check engine poly-V-belt condition
The poly-V-belt is subject to wear and aging. It
must be checked for cracks and wear according
Description of maintenance work for the exhaust system
5
Maintenance Booklet
to the specified maintenance intervals. Replace
poly-V-belt if necessary.
Replace spark plugs
Spark plugs are subject to electrode erosion and
must be replaced according to the specified
maintenance intervals, or more frequently as
may be required when subject to severe operating conditions.
Maintenance service
Vehicle maintenance work (including
exhaust system maintenance)
i
Maintenance services should be carried out
by the odometer reading indicated or by the
yearly interval indicated (depending on which
occurs first).
You can find more detailed descriptions of the
maintenance service here (Y page 6).
You can find a description of the maintenance
jobs for the exhaust system here (Y page 5).
Description of maintenance work
Service A
Service B
Check by service advisor
Check vehicle for corrosion, accident and paint damage • •
Check windshield for stone impacts and damage • •
Oil service
Engine: oil and filter change • •
Service
Check function and condition
Brake test • •
Signals, indicator lamps •
Windshield wipers, rear window wiper, windshield washer system •
Seat belts, seat belt buckles, seat belt buckle extensions (front seats only) • •
Check for leakage and condition
Observe line routing and chafing. In case of fluid loss, determine the cause and
remedy it (separate invoice).
All assemblies: engine, transmission, front axle, transfer case, rear axle, steering,
brakes
•
All lines, hoses and sensor cables •
All reservoirs, units, sealing bellows, shock absorbers, covers, bellows, protective caps •
Steering mechanism: tie rod, steering rod, sealing bellows, protective caps •
6
Maintenance service
Maintenance Booklet
Service A
Service B
Check fluid level, adjust
In case of fluid loss, determine the cause and remedy it (separate invoice).
Engine cooling system: check coolant level in coolant expansion tank (filling up invoiced
separately)
•
Hydraulic brake system •
Windshield washer system •
Engine
Check poly-V-belt in the visible area for signs of wear and damage •
Air-filter element1: check dirt level (replace if necessary on a separate invoice)
•
Wheels, brakes
Tire pressure: check, correct •
Check condition of the brake pads (replace if necessary on a separate invoice) • •
Check condition of the brake disks (replace if necessary on a separate invoice) • •
Service indicator
Reset the service computer • •
Additional work
Service A (ZA)
Rear seats: check seat belts, seat belt buckles and seat belt buckle extensions for signs of
external damage and proper function
Service B (ZB)
Spare wheel: check and correct tire pressure
Lubricate hinges of the rear door
Replace the dust filter of the heating/ventilation or the activated charcoal dust filter of the airconditioning system (after 2 years at the latest, observe installation date)
Replace the dust filter of the rear-compartment air-conditioning system
Rear seats: check seat belts, seat belt buckles and seat belt buckle extensions for signs of
external damage and proper function
Once as part of the first Service B, subsequently every 125,000 km (Z1)
Automatic transmission: oil and filter change
1
Replace after 80,000 km/4 years at the latest, observe installation date.
Maintenance service
7
Maintenance Booklet
Every 75,000 km/every 3 years (Z3)
Replace spark plugs
Every 4th Service B/every 10 years (Z4)
Rear axle: oil change
Every 4th Service B/every 15 years (Z4)
Replace coolant (observe coolant mixture ratio)
Every 250,000 km/every 10 years (ZX)
Replace the fuel filter
Every 2 years (J2)
Hydraulic brake system: replace brake fluid
Replace the dust filter of the heating/ventilation or the activated charcoal dust filter of the airconditioning system (observe installation date)
Every 4 years (J4)
Replace engine air-filter element (observe installation date)
Confirmation
Tire rotation
Date: Odometer reading:
Date: Odometer reading:
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Date: Odometer reading:
8
Confirmation
Maintenance Booklet
Date: Odometer reading:
Date: Odometer reading:
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Confirmation
9
Maintenance Booklet
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