Mercedes-Benz C 250 BlueEFFICIENCY, C 300 BlueEFFICIENCY, C 300 4MATIC BlueEFFICIENCY, C 350 BlueEFFICIENCY, C 350 4MATIC BlueEFFICIENCY Operator's Manual
C-Class
Operator's Manual
Order no. 6515 0768 13 Part no. 204 584 73 82 Edition A 2013
É2045847382+ËÍ
2045847382
C-Class Operator's Manual
Information Provided by:
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In this Operator's Manual, you will find the
following symbols:
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WARNING
Warning notesdraw your attention to hazards
that endanger your health or life, or the health
or life of others.
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Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
!
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dangers that could lead to damage to your
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As at 28.11.2011
Information Provided by:
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and
warning notices in this manual. Disregarding
them may lead to damage to the vehicle or
personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
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model
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order
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country variant
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availability
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to introduce changes in the following areas:
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design
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equipment
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technical features
Therefore, descriptions may vary from those
of your own vehicle.
The following are integral components of the
vehicle:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
Keep printed copies of the documents in the
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always pass the documents on to the new
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The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2045847382
É2045847382+ËÍ
Information Provided by:
Information Provided by:
Index ....................................................... 4
Introduction ......................................... 21
At a glance ........................................... 27
Safety ................................................... 37
Opening/closing ................................. 73
Seats, steering wheel and mirrors .... 93
Lights and windshield wipers .......... 109
Climate control ................................. 125
Driving and parking .......................... 139
On-board computer and displays .... 199
Stowage and features ...................... 259
Maintenance and care ...................... 285
Breakdown assistance ..................... 299
Wheels and tires ............................... 317
Technical data ................................... 349
Contents
3
Information Provided by:
1, 2, 3 ...
115 V socket ...................................... 269
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 181
4MATIC off-road system ................... 181
A
ABS (Anti-lock Braking System)
Display message ............................ 219
Function/notes ................................ 62
Important safety notes .................... 62
Warning lamp ................................. 247
Activating/deactivating cooling
with air dehumidification ................. 130
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 210
Display message ............................ 234
Function/information.................... 193
Active Driving Assistance package .193
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 210
Display message ............................ 233
Function/information.................... 196
Active light function ......................... 114
Active Service System
see ASSYST PLUS
ADAPTIVE BRAKE ................................. 67
Adaptive Highbeam Assist
Display message ............................ 229
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 212
Additives (engine oil) ........................ 356
Air bags
Display message ............................ 225
Front air bag (driver, front
passenger) ....................................... 42
Important safety notes .................... 41
Knee bag .......................................... 43
PASSENGER AIR BAG OFF
indicator lamp .................................. 45
Pelvis air bag ................................... 44
Safety guidelines ............................. 40
Side impact air bag .......................... 43
Window curtain air bag .................... 45
Air-conditioning system
see Climate control
Air vents
Glove box .......................................136
Important safety notes .................. 135
Rear ............................................... 137
Setting ........................................... 135
Setting the center air vents ........... 136
Setting the side air vents ............... 136
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) ..... 215
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 268
Assistance menu (on-board
computer) .......................................... 209
ASSYST PLUS
Displaying a service message ........ 286
Hiding a service message .............. 286
Notes ............................................. 286
Resetting the service interval
display........................................... 286
Service message ............................ 286
Special service requirements ......... 287
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 70
Function ...........................................70
Switching off the alarm .................... 70
ATTENTION ASSIST
Activating/deactivating ................. 210
Display message ............................ 232
Function/notes ............................. 188
Audio menu (on-board
computer) .......................................... 206
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
4
Index
Information Provided by:
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 229
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) .......................... 145
Automatic headlamp mode .............. 111
Automatic transmission
Automatic drive program ............... 151
Changing gear............................... 150
Display message ............................ 241
Driving tips .................................... 150
Emergency running mode .............. 155
Kickdown ....................................... 150
Manual drive program .................... 153
Problem (malfunction) ................... 155
Program selector button ................ 150
Pulling away ................................... 143
Releasing the parking lock
manually ........................................ 155
Selector lever ................................ 148
Shift ranges ................................... 152
Starting the engine ........................ 143
Steering wheel paddle shifters ...... 151
Transmission position display........ 149
Transmission positions .................. 149
Automatic transmission
emergency mode ............................... 155
B
Backup lamp
Changing bulbs .............................. 120
Display message ............................ 228
Bag hook ............................................ 264
BAS (Brake Assist System) ................. 63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 308
Display message ............................ 231
Important safety notes .................. 306
Jump starting ................................. 310
Blind Spot Assist
Activating/deactivating ................. 210
Display message ............................ 234
Notes/function .............................. 189
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 221
Notes ............................................. 356
Brake fluid level ................................ 291
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 227
Brakes
ABS .................................................. 62
BAS .................................................. 63
BAS PLUS ........................................ 63
Brake fluid (notes) ......................... 356
Display message ............................ 219
Driving tips .................................... 162
High-performance brake system .... 164
Important safety notes .................. 162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 247
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 22
Calling up a malfunction
see Display messages
Car
see Vehicle
Index
5
Information Provided by:
Care
Carpets .......................................... 297
Car wash ........................................ 292
Display ........................................... 296
Exterior lights ................................ 295
Gear or selector lever .................... 296
Interior ........................................... 296
Matte finish ................................... 293
Notes ............................................. 291
Paint .............................................. 293
Plastic trim .................................... 296
Power washer ................................ 292
Rear view camera .......................... 295
Roof lining ...................................... 297
Seat belt ........................................ 297
Seat cover ..................................... 297
Sensors ......................................... 295
Steering wheel ............................... 296
Tail pipes ....................................... 295
Trim pieces .................................... 296
Washing by hand ........................... 292
Wheels ........................................... 293
Windows ........................................ 294
Wiper blades .................................. 294
Wooden trim .................................. 296
Cargo tie down rings ......................... 264
Car wash (care) ................................. 292
CD player/CD changer (on-board
computer) .......................................... 207
Center console
Lower section .................................. 33
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 213
Locking/unlocking (SmartKey) ........ 75
Changing bulbs
Brake lamps ................................... 120
Cornering light function ................. 119
High-beam headlamps ................... 118
Important safety notes .................. 117
Low-beam headlamps .................... 118
Overview of bulb types.................. 117
Parking lamps ................................ 119
Reversing lamps ............................ 120
Standing lamps (front) ................... 119
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Special seat belt retractor ............... 59
Top Tether ....................................... 60
Cigarette lighter ................................ 268
Cleaning
Mirror turn signal ........................... 295
Climate control
Automatic climate control (3-
zone) .............................................. 129
Controlling automatically ............... 131
Cooling with air dehumidification .. 130
Defrosting the windows ................. 134
Defrosting the windshield .............. 133
Dual-zone automatic climate
control ........................................... 127
Important safety notes .................. 126
Indicator lamp ................................ 131
Information on using 3-zone
automatic climate control .............. 130
Maximum cooling .......................... 134
Notes on using automatic climate
control ........................................... 128
Overview of systems ...................... 126
Problems with cooling with air
dehumidification ............................ 131
Problem with the rear window
defroster ........................................ 134
Rear control panel ......................... 129
Setting the air distribution ............. 132
Setting the airflow ......................... 133
Setting the air vents ...................... 135
Setting the climate mode ...............131
Setting the temperature ................ 132
Switching air-recirculation mode
on/off ............................................ 134
Switching on/off ........................... 130
Switching residual heat on/off ...... 135
6
Index
Information Provided by:
Switching the rear window
defroster on/off............................ 134
Switching the ZONE function on/
off .................................................. 133
Cockpit
Overview .......................................... 28
see Instrument cluster
COMAND
see separate operating instructions
Combination switch .......................... 112
Compass
Calibrating ..................................... 282
Calling up ....................................... 282
Setting ........................................... 282
Consumption statistics (on-board
computer) .......................................... 204
Convenience closing feature .............. 87
Convenience opening feature ............ 87
Coolant (engine)
Checking the level ......................... 290
Display message ............................ 230
Filling capacity ............................... 357
Important safety notes .................. 356
Temperature (on-board computer) .215
Temperature gauge ........................ 201
Warning lamp ................................. 254
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 119
Display message ............................ 226
Function/notes ............................. 114
Crash-responsive emergency
lighting ............................................... 117
Cruise control
Cruise control lever ....................... 166
Deactivating ................................... 167
Display message ............................ 237
Driving system ............................... 165
Function/notes ............................. 165
Important safety notes .................. 165
Setting a speed .............................. 167
Storing and maintaining current
speed .............................................166
Cup holder
Center console .............................. 266
Important safety notes .................. 265
Rear compartment ......................... 266
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 228
Switching on/off (on-board
computer) ...................................... 212
Switching on/off (switch) .............. 111
Dealerships
see Qualified specialist workshop
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 212
Interior lighting .............................. 213
Diagnostics connection ...................... 24
Digital speedometer ......................... 205
Display (cleaning instructions) ........ 296
Display message
ASSYST PLUS ................................ 286
Display messages
Calling up (on-board computer) ..... 218
Driving systems ............................. 232
Engine ............................................ 230
General notes ................................ 218
Hiding (on-board computer) ........... 218
KEYLESS-GO .................................. 243
Lights .............................................226
Safety systems .............................. 219
SmartKey ....................................... 243
Tires ............................................... 238
Vehicle ...........................................241
Distance display (on-board
computer) .......................................... 209
Distance recorder ............................. 204
see Trip odometer
Distance warning (warning lamp) .... 256
DISTRONIC PLUS
Deactivating ................................... 175
Display message ............................ 235
Index
7
Information Provided by:
Displays in the multifunction
display........................................... 174
Driving tips .................................... 176
Function/notes ............................. 167
Important safety notes .................. 167
Setting the specified minimum
distance ......................................... 173
Warning lamp ................................. 256
Doors
Automatic locking (on-board
computer) ...................................... 213
Automatic locking (switch) ...............82
Central locking/unlocking
(SmartKey) .......................................75
Control panel ................................... 35
Display message ............................ 242
Emergency locking ........................... 82
Emergency unlocking ....................... 82
Important safety notes .................... 80
Opening (from inside) ...................... 81
Drinking and driving ......................... 161
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 151
Display ........................................... 149
Manual ...........................................153
SETUP (on-board computer) .......... 215
Drive program selector ..................... 151
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 287
Symmetrical low beam.................. 110
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 164
Driving safety systems
ABS (Anti-lock Braking System) ....... 62
ADAPTIVE BRAKE ............................. 67
BAS (Brake Assist System) .............. 63
BAS PLUS (Brake Assist System
PLUS) ...............................................63
Electronic brake force distribution... 67
ESP®(Electronic Stability
Program) .......................................... 64
ETS/4ETS (Electronic Traction
System) ........................................... 65
Important safety information ........... 62
Overview .......................................... 62
PRE-SAFE®Brake .............................68
Driving systems
Active Blind Spot Assist................. 193
Active Driving Assistance
package ......................................... 193
Active Lane Keeping Assist ............ 196
ATTENTION ASSIST ........................ 188
Blind Spot Assist ............................ 189
Cruise control ................................ 165
Display message ............................ 232
DISTRONIC PLUS ........................... 167
Dynamic handling package with
sports mode .................................. 177
HOLD function ............................... 178
Lane Keeping Assist ...................... 191
Lane Tracking package .................. 189
Parking Guidance ........................... 184
PARKTRONIC ................................. 181
RACE START (AMG vehicles) .......... 179
Rear view camera .......................... 187
Driving tips
Automatic transmission ................. 150
Brakes ........................................... 162
Break-in period .............................. 140
DISTRONIC PLUS ........................... 176
Downhill gradient ........................... 162
Drinking and driving ....................... 161
Driving abroad ............................... 110
Driving in winter .............................165
Driving on flooded roads ................ 164
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 160
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Limited braking efficiency on
salted roads................................... 163
Snow chains .................................. 321
Symmetrical low beam.................. 110
Wet road surface ........................... 163
Drowsiness detection assistance
system
see ATTENTION ASSIST
8
Index
Information Provided by:
DVD audio (on-board computer) ...... 207
DVD video (on-board computer) ...... 207
Dynamic handling package with
sports mode ....................................... 177
E
EASY-ENTRY feature
Activating/deactivating ................. 214
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 214
EBD (electronic brake force
distribution)
Display message ............................ 220
Function/notes ................................ 67
ECO display
Function/notes ............................. 161
On-board computer ....................... 204
ECO start/stop function
Deactivating/activating ................. 145
General information ....................... 144
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 82
Fuel filler flap................................. 157
Trunk ............................................... 85
Vehicle ............................................. 82
Emergency spare wheel
Storage location ............................ 301
Emergency Tensioning Devices
Function ...........................................56
Safety guidelines............................. 40
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 253
Display message ............................ 230
ECO start/stop function ................ 144
Engine number ............................... 352
Irregular running ............................ 147
Jump-starting ................................. 310
Starting problems .......................... 147
Starting the engine with the
SmartKey ....................................... 143
Starting with KEYLESS-GO ............. 143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 314
Engine electronics
Problem (malfunction) ................... 147
Engine oil
Adding ........................................... 289
Additives ........................................ 356
Checking the oil level ..................... 288
Checking the oil level using the
dipstick .......................................... 289
Display message ............................ 231
Filling capacity ............................... 355
Notes about oil grades ................... 355
Notes on oil level/consumption .... 288
Temperature (on-board computer) .215
Viscosity ........................................ 356
ESP®(Electronic Stability
Program)
AMG menu (on-board computer) ... 215
Deactivating/activating (AMG
vehicles) .......................................... 66
Deactivating/activating (except
AMG vehicles) ................................ 209
Deactivating/activating (notes;
except AMG vehicles) ...................... 65
Display message ............................ 219
ETS/4ETS ........................................ 65
Function/notes ................................ 64
Important safety information ........... 64
Warning lamp ................................. 249
ETS/4ETS (Electronic Traction
System) ................................................ 65
Exhaust check ................................... 161
Exhaust tail pipe (cleaning
instructions) ...................................... 295
Exterior lighting
Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 105
Folding in/out (automatically)....... 104
Folding in/out (electrically)........... 104
Index
9
Information Provided by:
Folding in when locking (on-board
computer) ...................................... 214
Out of position (troubleshooting) ... 105
Setting ........................................... 104
Storing settings (memory
function) ........................................ 106
Storing the parking position .......... 105
Eyeglasses compartment ................. 261
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 300
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 302
MOExtended run-flat system ......... 301
Preparing the vehicle ..................... 301
Raising the vehicle ......................... 303
Floormat .............................................283
Fog lamps
Switching on/off ........................... 112
Front fog lamps
Display message ............................ 227
Switching on/off ........................... 112
Fuel
Additives ........................................ 354
Consumption statistics .................. 204
Displaying the current
consumption .................................. 204
Displaying the range ...................... 204
Driving tips .................................... 160
Flexible fuel vehicles ...................... 354
Fuel gauge ....................................... 29
Grade (gasoline) ............................ 353
Important safety notes .................. 352
Premium-grade unleaded gasoline .353
Problem (malfunction) ................... 158
Refueling ........................................ 156
Tank content/reserve fuel ............. 353
Fuel filler flap
Emergency release ........................ 157
Opening/closing ............................ 156
Fuel level
Calling up the range (on-board
computer) ...................................... 204
Fuel tank
Capacity ........................................ 353
Problem (malfunction) ................... 158
Fuse allocation chart (vehicle tool
kit) ...................................................... 300
Fuses
Allocation chart ............................. 314
Before changing ............................. 314
Dashboard fuse box ....................... 314
Fuse box in the engine
compartment ................................. 315
Fuse box in the trunk ..................... 315
Important safety notes .................. 314
G
Garage door opener
Clearing the memory ..................... 281
Important safety notes .................. 278
Opening/closing the garage door .. 281
Programming (button in the rear-
view mirror) ................................... 279
Gear indicator (on-board
computer) .......................................... 215
Gear or selector lever (cleaning
guidelines) ......................................... 296
Genuine Mercedes-Benz parts ......... 350
Glove box ........................................... 261
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 113
Headlamps
Adding fluid to cleaning system ..... 290
Cleaning system (capacity)............ 358
Cleaning system (function) ............ 113
Cleaning system (notes) ................ 357
Fogging up ..................................... 115
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 97
Adjusting (electrically) ..................... 98
Adjusting (manually)........................ 97
Adjusting (rear) ................................ 98
10
Index
Information Provided by:
Installing/removing (rear) ................ 99
Luxury .............................................. 98
see NECK-PRO head restraints
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 227
Switching Adaptive Highbeam
Assist on/off ................................. 114
Switching on/off ........................... 113
Hill start assist .................................. 144
HOLD function
Display message ............................ 233
Function/notes ............................. 178
Hood
Closing ...........................................288
Display message ............................ 242
Opening ......................................... 287
Hydroplaning ..................................... 164
I
Ignition lock
see Key positions
Immobilizer .......................................... 70
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 29
Settings ......................................... 211
Warning and indicator lamps ........... 30
Instrument cluster lighting .............. 200
Interior lighting ................................. 116
Automatic control .......................... 116
Delayed switch-off (on-board
computer) ...................................... 213
Emergency lighting ........................ 117
Manual control ............................... 116
Overview ........................................ 116
Reading lamp ................................. 116
J
Jack
Storage location ............................ 300
Using ............................................. 303
Jump-start (engine)
see Jump starting (engine)
Jump starting (engine) ...................... 310
K
KEYLESS-GO
Convenience closing feature ............ 88
Display message ............................ 243
Locking ............................................ 75
Start/Stop button .......................... 142
Starting the engine ........................ 143
Unlocking ......................................... 75
Key positions
KEYLESS-GO .................................. 142
SmartKey ....................................... 141
Kickdown
Driving tips .................................... 150
Manual drive program .................... 154
Knee bag .............................................. 43
L
Lamps
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 210
Display message ............................ 233
Function/information.................... 191
Lane Tracking package ..................... 189
Lap time (RACETIMER) ...................... 215
LATCH-type (ISOFIX) child seat
anchors ................................................ 59
Light function, active
Display message ............................ 228
Lights
Activating/deactivating the
interior lighting delayed switch-off .213
Active light function ....................... 114
Automatic headlamp mode ............ 111
Cornering light function ................. 114
Display message ............................ 226
Index
11
Information Provided by:
Driving abroad ............................... 110
Fog lamps ...................................... 112
Hazard warning lamps ................... 113
High beam flasher .......................... 113
High-beam headlamps ................... 113
Light switch ................................... 110
Low-beam headlamps .................... 111
Parking lamps ................................ 112
Rear fog lamp ................................ 112
Standing lamps .............................. 112
Switching Adaptive Highbeam
Assist on/off ................................. 212
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 212
Switching the daytime running
lamps on/off (switch) .................... 111
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 212
Switching the surround lighting
on/off (on-board computer) .......... 212
Turn signals ................................... 112
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 229
Loading guidelines ............................ 260
Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 82
From inside (central locking
button) ............................................. 81
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 213
Low-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 226
Setting for driving abroad
(symmetrical) ................................. 110
Switching on/off ........................... 111
Lumbar support
Adjusting ......................................... 99
Adjusting the 4-way lumbar
support ............................................ 99
Luxury head restraints ....................... 98
M
M+S tires ............................................ 320
Malfunction message
see Display messages
Matte finish (cleaning
instructions) ...................................... 293
mbrace
Call priority .................................... 274
Display message ............................ 221
Downloading destinations
(COMAND) ..................................... 275
Downloading routes ....................... 277
Emergency call .............................. 272
Geo fencing ................................... 278
Important safety notes .................. 270
Locating a stolen vehicle ............... 276
MB info call button ........................ 274
Remote vehicle locking .................. 276
Roadside Assistance button .......... 273
Search & Send ............................... 275
Self-test ......................................... 271
Speed alert .................................... 278
System .......................................... 271
Triggering the vehicle alarm ........... 278
Vehicle remote malfunction
diagnosis ....................................... 276
Vehicle remote unlocking .............. 275
Mechanical key
Function/notes ................................ 76
Locking vehicle ................................ 82
Unlocking the driver's door .............. 82
Memory card (audio) ......................... 207
Memory function ............................... 106
Message memory (on-board
computer) .......................................... 218
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 207
Modifying the programming
(SmartKey) ........................................... 76
12
Index
Information Provided by:
MOExtended run-flat system ........... 301
MP3
Operation ....................................... 207
see separate operating instructions
Multifunction display
Function/notes ............................. 203
Permanent display......................... 212
Multifunction steering wheel
Operating the on-board computer .201
Overview .......................................... 31
N
Navigation
Menu (on-board computer) ............ 205
see separate operating instructions
NECK-PRO head restraints
Operation .........................................50
Resetting after being triggered ........ 51
NECK-PRO luxury head restraints
Operation .........................................50
Resetting after being triggered ........ 51
Notes on breaking-in a new
vehicle ................................................ 140
O
Occupant Classification System
(OCS)
Faults ............................................... 49
Operation .........................................45
System self-test ............................... 48
Occupant safety
Children in the vehicle ..................... 56
System overview .............................. 38
OCS
Faults ............................................... 49
Operation .........................................45
System self-test ............................... 48
Odometer ........................................... 204
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 215
Assistance menu ........................... 209
Audio menu ................................... 206
Convenience submenu .................. 214
Displaying a service message ........ 286
Display messages .......................... 218
DISTRONIC PLUS ........................... 174
Factory settings submenu ............. 215
Important safety notes .................. 200
Instrument cluster submenu .......... 211
Lighting submenu .......................... 212
Menu overview .............................. 203
Message memory .......................... 218
Navigation menu ............................ 205
Operation ....................................... 201
RACETIMER ................................... 215
Service menu ................................. 211
Settings menu ............................... 211
Standard display............................ 204
Telephone menu ............................ 207
Trip menu ...................................... 204
Vehicle submenu ........................... 213
Video DVD operation ..................... 207
Opening and closing the side trim
panels ................................................. 119
Operating safety
Diagnostics connection ................... 24
Operating system
see On-board computer
Outside temperature display ........... 201
Overhead control panel ...................... 34
Override feature
Rear side windows ........................... 61
P
Paint code number ............................ 351
Paintwork (cleaning instructions) ... 293
Panic alarm .......................................... 38
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 90
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Panorama sliding sunroof
Important safety notes .................... 89
Parking ............................................... 158
Important safety notes .................. 158
Parking brake ................................ 159
Index
13
Information Provided by:
Position of exterior mirror, front-
passenger side ...............................105
Rear view camera .......................... 187
see PARKTRONIC
Parking aid
Parking Guidance ........................... 184
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 220
Notes/function .............................. 159
Warning lamp ................................. 252
Parking Guidance
Display message ............................ 234
Important safety notes .................. 184
Parking lamps
Changing bulbs .............................. 119
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 183
Driving system ............................... 181
Function/notes ............................. 181
Important safety notes .................. 181
Problem (malfunction) ................... 184
Range of the sensors ..................... 181
Warning display............................. 182
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 45
Plastic trim (cleaning instructions) .296
Power washers .................................. 292
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 221
Operation .........................................50
PRE-SAFE®Brake
Activating/deactivating ................. 210
Display message ............................ 222
Function/notes ................................ 68
Warning lamp ................................. 256
Product information ............................ 21
Program selector button .................. 150
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 143
Q
Qualified specialist workshop ........... 25
R
RACE START (AMG vehicles) ............. 179
RACETIMER (on-board computer) .... 215
Radar sensor system
Activating/deactivating ................. 213
Display message ............................ 233
Radio
Selecting a station ......................... 206
see separate operating instructions
Reading lamp ..................................... 116
Rear compartment
Setting the airflow ......................... 133
Setting the air vents ...................... 137
Rear fog lamp
Display message ............................ 227
Switching on/off ........................... 112
Rear seat
Display message ............................ 242
Folding the backrest forwards/
back ............................................... 263
Rear view camera
Cleaning instructions ..................... 295
Function/notes ............................. 187
Rear-view mirror
Anti-glare (manual) ........................ 103
Dipping (automatic) ....................... 105
Rear window blind ............................ 267
Rear window defroster
Problem (malfunction) ................... 134
Switching on/off ........................... 134
Refueling
Fuel gauge ....................................... 29
Important safety notes .................. 156
Refueling process.......................... 156
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 155
Remote control
Garage door opener....................... 278
Programming (garage door
opener) .......................................... 279
Reporting safety defects .................... 25
14
Index
Information Provided by:
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message............................ 232
Warning lamp ................................. 253
see Fuel
Residual heat (climate control) ........ 135
Restraint system
see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic
transmission) ................................. 148
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rear side windows ......................... 267
Rear window .................................. 267
Roof carrier ........................................ 265
Roof lining and carpets (cleaning
guidelines) ......................................... 297
Roof load (maximum) ........................ 358
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 205
S
Safety
Children in the vehicle ..................... 56
Child restraint systems .................... 56
Occupant Classification System
(OCS) ............................................... 45
Overview of occupant safety
systems ........................................... 38
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 54
Adjusting the height ......................... 55
Belt force limiters ............................ 56
Cleaning ......................................... 297
Correct usage .................................. 53
Emergency Tensioning Devices ........56
Fastening ......................................... 54
Important safety guidelines ............. 52
Releasing ......................................... 55
Safety guidelines ............................. 40
Special seat belt retractor ............... 59
Switching belt adjustment on/off
(on-board computer) ...................... 214
Warning lamp ................................. 245
Warning lamp (function) ................... 55
Seats
Adaptive seat backrests (AMG
vehicles) ........................................ 100
Adjusting (electrically) ..................... 97
Adjusting (manually and
electrically)...................................... 96
Adjusting lumbar support ................ 99
Adjusting the 4-way lumbar
support ............................................ 99
Adjusting the head restraint ............ 97
Cleaning the cover ......................... 297
Correct driver's seat position ........... 94
Important safety notes .................... 95
Seat heating problem .................... 101
Seat ventilation problem ................ 101
Storing settings (memory
function) ........................................ 106
Switching seat heating on/off ....... 100
Switching seat ventilation on/off .. 101
Sensors (cleaning instructions) ....... 295
Service
see ASSYST PLUS
Service menu (on-board computer) .211
Service products
Brake fluid ..................................... 356
Coolant (engine) ............................ 356
Engine oil ....................................... 355
Fuel ................................................ 352
Important safety notes .................. 352
Washer fluid ...................................357
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 215
On-board computer ....................... 211
Setting the air distribution ............... 132
Setting the airflow ............................ 133
SETUP (on-board computer) ............. 215
Side impact air bag ............................. 43
Index
15
Information Provided by:
Side marker lamp (display
message) ............................................ 228
Side windows
Cleaning ......................................... 294
Convenience closing feature ............ 87
Convenience opening feature .......... 87
Important safety information ........... 86
Opening/closing .............................. 86
Problem (malfunction) ..................... 89
Resetting ......................................... 88
Sliding sunroof
Important safety notes .................... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 76
Checking the battery ....................... 77
Convenience closing feature ............ 87
Convenience opening feature .......... 87
Display message ............................ 243
Door central locking/unlocking ....... 75
Important safety notes .................... 74
Loss ................................................. 79
Mechanical key ................................ 76
Positions (ignition lock) ................. 141
Problem (malfunction) ..................... 79
Starting the engine ........................ 143
Snow chains ...................................... 321
Sockets
General notes ................................ 269
Rear compartment ......................... 269
Spare wheel
Notes/data .................................... 345
Storage location ............................ 301
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 205
In the Instrument cluster ................. 29
Segments ...................................... 201
Selecting the unit of
measurement ................................ 211
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 66
Warning lamp ................................. 250
SRS (Supplemental Restraint
System)
Display message ............................ 222
Introduction ..................................... 39
Warning lamp ................................. 252
Warning lamp (function) ................... 39
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 228
Switching on/off ........................... 112
Starting (engine) ................................ 143
Steering (display message) .............. 243
Steering wheel
Adjusting (electrically) ................... 102
Adjusting (manually)...................... 102
Button overview ............................... 31
Buttons (on-board computer) ......... 201
Cleaning ......................................... 296
Important safety notes .................. 101
Paddle shifters ............................... 151
Storing settings (memory
function) ........................................ 106
Steering wheel paddle shifters ........ 151
Stopwatch (RACETIMER) ................... 215
Stowage areas ................................... 260
Stowage compartments
Armrest (under) ............................. 261
Cup holders ................................... 265
Eyeglasses compartment ............... 261
Glove box .......................................261
Important safety information ......... 260
Rear ............................................... 262
Stowage net ................................... 262
Under driver's seat/front-
passenger seat .............................. 262
Stowage net ....................................... 262
Stowage well beneath the trunk
floor .................................................... 264
Summer opening
see Convenience opening feature
Summer tires ..................................... 320
Sun visor ............................................ 266
16
Index
Information Provided by:
Supplement Restraint System
see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 212
Switching air-recirculation mode
on/off ................................................. 134
Switching off the alarm (ATA) ............ 70
T
Tachometer ........................................ 201
Tail lamps
Display message ............................ 227
Tank content
Fuel gauge ....................................... 29
Technical data
Capacities ...................................... 352
Information .................................... 350
Tires/wheels ................................. 343
Vehicle data ................................... 358
TELEAID
Call priority .................................... 274
Downloading destinations
(COMAND) ..................................... 275
Downloading routes ....................... 277
Emergency call .............................. 272
Geo fencing ................................... 278
Important safety notes .................. 270
Locating a stolen vehicle ............... 276
MB info call button ........................ 274
Remote vehicle locking .................. 276
Roadside Assistance button .......... 273
Search & Send ............................... 275
Self-test ......................................... 271
Speed alert .................................... 278
System .......................................... 271
Triggering the vehicle alarm ........... 278
Vehicle remote malfunction
diagnosis ....................................... 276
Vehicle remote unlocking .............. 275
Telephone
Accepting a call ............................. 208
Display message ............................ 243
Menu (on-board computer) ............ 207
Number from the phone book ........208
Redialing ........................................ 208
Rejecting/ending a call ................. 208
Temperature
Coolant .......................................... 201
Coolant (on-board computer) ......... 215
Engine oil (on-board computer) ...... 215
Outside temperature ......................201
Setting (climate control) ................ 132
TEMPOMAT
Display message (12-button
multifunction steering wheel) ........ 237
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 70
Immobilizer ...................................... 70
Through-loading feature ................... 262
Time
see Separate Operator's Manual
Timing (RACETIMER) ......................... 215
Tire pressure
Calling up (on-board computer) ..... 326
Checking manually ........................ 325
Display message ............................ 238
Maximum ....................................... 324
Notes ............................................. 323
Pressure loss warning .................... 325
Recommended ............................... 322
Tire pressure monitoring system
Function/notes ............................. 326
Restarting ...................................... 329
Warning lamp ................................. 257
Tires
Aspect ratio (definition) ................. 341
Average weight of the vehicle
occupants (definition) .................... 339
Bar (definition) ............................... 339
Characteristics .............................. 339
Checking ........................................ 319
Definition of terms ......................... 339
Direction of rotation...................... 342
Display message ............................ 238
Distribution of the vehicle
occupants (definition) .................... 341
DOT, Tire Identification Number
(TIN) ...............................................338
DOT (Department of
Transportation) (definition) ............ 339
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 340
GVW (Gross Vehicle Weight)
(definition) ..................................... 340
Index
17
Information Provided by:
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 340
Important safety notes .................. 318
Increased vehicle weight due to
optional equipment (definition) ...... 339
Kilopascal (kPa) (definition) ........... 340
Labeling (overview)........................ 335
Load bearing index (definition) ...... 341
Load index ..................................... 338
Load index (definition) ................... 340
Maximum loaded vehicle weight
(definition) ..................................... 340
Maximum load on a tire
(definition) ..................................... 340
Maximum permissible tire
pressure (definition) ....................... 340
Maximum tire load......................... 333
Maximum tire load (definition) ....... 340
Optional equipment weight
(definition) ..................................... 341
PSI (pounds per square inch)
(definition) ..................................... 340
Replacing ....................................... 342
Service life ..................................... 319
Sidewall (definition) ....................... 341
Speed rating (definition) ................ 340
Storing ........................................... 342
Structure and characteristics
(definition) ..................................... 339
Temperature .................................. 335
TIN (Tire Identification Number)
(definition) ..................................... 341
Tire bead (definition) ...................... 341
Tire pressure (definition) ................ 341
Tire pressures (recommended)...... 339
Tire size (data) ............................... 343
Tire size designation, load-bearing
capacity, speed rating .................... 336
Tire tread ....................................... 319
Tire tread (definition) ..................... 341
Total load limit (definition) ............. 341
Traction ......................................... 334
Traction (definition) ....................... 341
Tread wear..................................... 334
Uniform Tire Quality Grading
Standards ...................................... 334
Uniform Tire Quality Grading
Standards (definition) .................... 339
Unladen weight (definition) ............ 340
Wear indicator (definition) ............. 341
Wheel rim (definition) .................... 339
see Flat tire
Top Tether ............................................ 60
Towing
Important safety guidelines ........... 311
Installing the towing eye ................ 312
Removing the towing eye ............... 313
With the rear axle raised ................ 313
Towing away
With both axles on the ground ....... 313
Tow-starting
Emergency engine starting ............ 314
Important safety notes .................. 311
Transfer case ..................................... 155
Transmission
see Automatic transmission
Transporting the vehicle .................. 313
Trim pieces (cleaning instructions) .296
Trip computer (on-board
computer) .......................................... 204
Trip odometer
Calling up ....................................... 204
Resetting (on-board computer) ...... 205
Trunk
Emergency release .......................... 85
Important safety notes .................... 83
Locking separately ........................... 85
Opening (automatically from
inside) .............................................. 84
Opening (automatically from
outside) ............................................ 84
Trunk lid
Display message ............................ 242
Opening/closing .............................. 83
Opening dimensions ...................... 358
Trunk load (maximum) ......................358
Turn signals
Display message ............................ 226
Switching on/off ........................... 112
Type identification plate
see Vehicle identification plate
18
Index
Information Provided by:
U
Unlocking
Emergency unlocking ....................... 82
From inside the vehicle (central
unlocking button) ............................. 81
V
Vanity mirror (in the sun visor) ........266
Vehicle
Data acquisition ............................... 26
Display message ............................ 241
Emergency unlocking ....................... 82
Equipment ....................................... 22
Individual settings .......................... 211
Limited Warranty ............................. 26
Loading .......................................... 329
Locking (in an emergency) ............... 82
Locking (SmartKey) .......................... 75
Lowering ........................................ 305
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 143
Raising ........................................... 303
Reporting problems ......................... 25
Towing away .................................. 311
Transporting .................................. 313
Unlocking (in an emergency) ........... 82
Unlocking (SmartKey) ...................... 75
Vehicle data ................................... 358
Vehicle data ....................................... 358
Vehicle dimensions ........................... 358
Vehicle emergency locking ................ 82
Vehicle identification number
see VIN
Vehicle identification plate .............. 351
Vehicle tool kit .................................. 300
Video (DVD) ........................................ 207
VIN ...................................................... 351
W
Warning and indicator lamps
ABS ................................................ 247
Brakes ........................................... 247
Check Engine ................................. 253
Coolant .......................................... 254
Distance warning ........................... 256
DISTRONIC PLUS ........................... 256
ESP®.............................................. 249
ESP®OFF ....................................... 250
Fuel tank ........................................ 253
Overview .......................................... 30
PASSENGER AIR BAG OFF
indicator lamp .................................. 45
Reserve fuel ................................... 253
Seat belt ........................................ 245
SPORT handling mode ................... 250
SRS ................................................ 252
Tire pressure monitor .................... 257
Warranty ............................................ 350
Washer fluid
Display message ............................ 243
Wheel bolt tightening torque ........... 305
Wheel chock ...................................... 303
Wheels
Changing a wheel .......................... 302
Checking ........................................ 319
Cleaning ......................................... 293
Important safety notes .................. 318
Interchanging/changing ................ 342
Mounting a new wheel ................... 305
Removing a wheel .......................... 305
Storing ........................................... 342
Tightening torque ........................... 305
Wheel size/tire size ....................... 343
Window curtain air bag
Display message ............................ 223
Operation .........................................45
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 290
Filling capacity ............................... 358
Notes ............................................. 357
Windshield wipers
Problem (malfunction) ................... 122
Replacing the wiper blades ............ 122
Switching on/off ........................... 121
Index
19
Information Provided by:
Winter driving
Important safety notes .................. 320
Slippery road surfaces ................... 165
Snow chains .................................. 321
Winter tires
M+S tires ....................................... 320
Wiper blades
Cleaning ......................................... 294
Important safety notes .................. 122
Replacing (windshield)................... 122
Wooden trim (cleaning
instructions) ...................................... 296
Workshops
see Qualified specialist workshop
20
Index
Information Provided by:
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of integrated
environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
keep an eye on the vehicle's fuel
consumption.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Introduction
21
Z
Information Provided by:
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and the Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to or malfunctions of the vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result
in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
22
Introduction
Information Provided by:
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less
serious than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer
than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
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unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
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the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Introduction
23
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Information Provided by:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R
turn on your hazard warning flashers.
R
slow down carefully.
R
drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
24
Introduction
Information Provided by:
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the onboard diagnostics connection.
G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of
sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do not attach any equipment or cables in the
driver's footwell.
!
If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to
emissions monitoring information being
reset. This may lead to the vehicle failing to
meet the requirements of the next emissions
test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and
modifications
R
work on electronic components
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
Introduction
25
Z
Information Provided by:
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
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for safety research or vehicle diagnosis
purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting
authorities
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for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
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as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
26
Introduction
Information Provided by:
Cockpit ................................................. 28
Instrument cluster .............................. 29
Multifunction steering wheel ............. 31
Center console .................................... 32
Overhead control panel ...................... 34
Door control panel .............................. 35
27
At a glance
Information Provided by:
Cockpit
Function Page
:
Steering wheel paddle
shifters 151
;
Combination switch 112
=
Instrument cluster 29
?
Horn
A
PARKTRONIC warning
display (Canada only) 181
B
Overhead control panel 34
C
Climate control systems 126
D
Ignition lock 141
Start/Stop button
142
Function Page
E
Adjusting the steering
wheel manually 101
F
Adjusting the steering
wheel electrically 101
G
Cruise control lever 166
H
Parking brake 159
I
Diagnostics connection 24
J
Opening the hood 287
K
Releasing the parking brake 159
L
Light switch 110
28
Cockpit
At a glance
Information Provided by:
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