Edition: May 15, 2007
Lexmark™ E250d and E250dn
4512-220
4512-230
•Table of contents
•Start diagnostics
•Safety and notices
•Trademarks
•Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
4512-220, -230
Edition: May 15, 2007
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
PictureGrade a trademark of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company.
All other trademarks are the property of their respective owners.
©2006 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.
P/N 12G9642
4512-220, -230
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Notices and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-1 |
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Overview of the operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Models E250d and E250dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Print speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Media trays and supply capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Connectivity and compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Types of print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Tips on preventing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Power-On Self Test (POST) sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Light patterns and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Common primary light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Primary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Ready/Power Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 2-4 |
Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 2-4 |
Hex Trace Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-4 |
Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-5 |
Flushing/Resolution reduced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-5 |
Not ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-5 |
Close door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-6 |
Insufficient collation area/Insufficient memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-6 |
Cancel job/Reset printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-6 |
Load print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-7 |
Load manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-7 |
Toner low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-7 |
Toner cartridge region mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-8 |
Photoconductor kit life warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-8 |
Replace photoconductor (printer hard stop) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-8 |
Programming engine code/Programming system code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-9 |
Invalid engine code/Invalid network code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-9 |
Service error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-9 |
Printer error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-10 |
Paper jam printer error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-10 |
Short media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-10 |
Output bin full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-11 |
Table of contents iii
4512-220, -230
Common secondary light patters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 Secondary error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Paper jam at the input sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-14 |
Paper jam in the manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-14 |
Paper jams between the input and exit sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-14 |
Paper jams as a printed job exits the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-14 |
Paper jam in the 250-sheet tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-15 |
Paper jam in the 550-sheet drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-15 |
Paper jam (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-15 |
Paper jam (duplex front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-15 |
Paper jam (duplex rear) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-16 |
Paper jam (duplex - unknown location) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-16 |
Paper jam (duplex - unsupported size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-16 |
Complex page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-17 |
Insufficient collation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-17 |
Network interface errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-18 |
Resource save off - deficient memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-18 |
Font error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-18 |
Insufficient defrag memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-19 |
ENA connection lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-19 |
Host interface disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-19 |
Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-20 |
Short media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-20 |
Invalid engine code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-20 |
Invalid network code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-21 |
Toner cartridge region mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-21 |
Change toner cartridge/invalid refill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-21 |
Missing/Defective toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-22 |
Unsupported toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-22 |
Too many options attached . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-22 |
Unsupported flash option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-23 |
Service codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Service primary code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24 Service secondary error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24 Service tertiary error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25 Controller software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25 Transfer roll or tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25 Fuser, fan, or toner sensor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26 Printhead, transport motor, or RIP/engine communication error . . . . . . . . . . . . . . . . . . . . . . . .2-27 NVRAM failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28 Network error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Messages and error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29 User attendance messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29 Paper jam error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29 Service error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33 Diagram of the printer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
Symptom tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37 POST symptom table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37 Printer symptom table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38 Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39 Controller card service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39 Cooling fan service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40 Cover interlock switch service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40 Dead machine service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41 Fuser service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41 LVPS/HVPS service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42 Main motor service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42 Operator panel service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43
iv Lexmark™ E250d and E250dn
|
4512-220, -230 |
Paper feed service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . 2-43 |
Paper jam error indication during POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-43 |
Media picks during POST and/or continuously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-43 |
Media picks but stops halfway through the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-44 |
Media never picks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-44 |
Media occasionally mispicks or picks multiple sheets at once . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-44 |
Media skews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-45 |
Media “trees,” wrinkles, stacks poorly, or curls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-45 |
Parallel or USB port service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-45 |
Print quality service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-46 |
Blank page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-46 |
Black page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-47 |
Heavy background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-47 |
Partial blank image/white spots (no repeating pattern) . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-48 |
Variation in image density horizontally across page . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-48 |
Poor fusing of image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-48 |
Light print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-49 |
White or black lines or bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-49 |
Toner on back of page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-49 |
Solving print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-50 |
Printhead service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-53 |
Transfer roll service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 2-53 |
Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . 3-1 |
Accessing service menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Printing menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Moving around the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Configuration Menu printout sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Diagnostics mode printout sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Configuration menu selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Diagnostics mode selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Adjustment procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Printhead assembly electronic adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Printhead assembly mechanical adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Repair information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Removal procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Front access cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Left side cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Right side cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Auto comp removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Auto comp clutch removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Auto comp drive shaft assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Bezel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Controller card removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Cover open sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Developer drive coupling assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Duplex removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Duplex gear drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Table of contents v
4512-220, -230
Fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21 Flag removal (top cover right) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21 Fuser removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22 Fuser power cable removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24 Link developer drive and access door removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25 LVPS/HVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26 Main motor drive removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28 Manual feed sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-30 Manual paper feed clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31 Manual feed solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32 Media level indicator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-33 Narrow media sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35 Operator panel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36 Paper exit guide assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37 Paper feed rollers (autocompensator tires) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38 Paper input and duplex sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39 Printhead removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-40 Reversing solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41 Toner level sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41 Transfer roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42 Tray 2 auto comp tire removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-43 Upper front frame group removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44 Wear strip removal (tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46 Wear strip removal (tray 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Locations and connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Controller card connector pin values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6-1 |
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Lubrication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Maintenance kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
7-1 |
How to use this parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Assembly 1: Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Assembly 2: Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Assembly 3: Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Assembly 4: Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Assembly 5: Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1 Part number index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-5
vi Lexmark™ E250d and E250dn
4512-220, -230
The following laser notice labels may be affixed to this printer as shown:
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 60825-1 gemäß amtlicher Bestätigung erfüllt.
Laserprodukte der Klasse I gelten als unschädlich. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Länge 770-795 Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, daß im Normalbetrieb, bei der Wartung durch den Benutzer oder bei ordnungsgemäßer Wartung durch den Kundendienst Laserbestrahlung, die Klasse I übersteigen würde, Menschen keinesfalls erreicht.
Pour les Etats-Unis : cette imprimante est certifiée conforme aux provisions DHHS 21 CFR alinéa J concernant les produits laser de Classe I (1). Pour les autres pays : cette imprimante répond aux normes IEC 60825-1 relatives aux produits laser de Classe I.
Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres. L’imprimante et son système laser sont conçus pour impossible, dans des conditions normales d’utilisation, d’entretien par l’utilisateur ou de révision, l’exposition à des rayonnements laser supérieurs à des rayonnements de Classe I .
Questa stampante è certificata negli Stati Uniti per essere conforme ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti laser di classe 1 ed è certificata negli altri Paesi come prodotto laser di classe 1 conforme ai requisiti della norma CEI 60825-1.
I prodotti laser di classe non sono considerati pericolosi. La stampante contiene al suo interno un laser di classe IIIb (3b) all’arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d’onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1.
Notices and safety information vii
4512-220, -230
Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1).
Los productos láser de Clase I no se consideran peligrosos. La impresora contiene en su interior un láser de Clase IIIb (3b) de arseniuro de galio de funcionamiento nominal a 5 milivatios en una longitud de onda de 770 a 795 nanómetros. El sistema láser y la impresora están diseñados de forma que ninguna persona pueda verse afectada por ningún tipo de radiación láser superior al nivel de la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico.
A impressora está certificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser. Em outros locais, está certificada como um produto laser da Classe I, em conformidade com os requisitos da norma IEC 60825-1.
Os produtos laser da Classe I não são considerados perigosos. Internamente, a impressora contém um produto laser da Classe IIIb (3b), designado laser de arseneto de potássio, de 5 milliwatts,operando numa faixa de comprimento de onda entre 770 e 795 nanómetros. O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas.
De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825-1.
Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik, bij onderhoud of reparatie conform de voorschriften, nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1.
Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825-1.
Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer. Lasersystemet og printeren er udformet således, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser.
viii Lexmark™ E250d and E250dn
4512-220, -230
Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -määrityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825-1 -määrityksen mukainen.
Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle. Kirjoittimessa on sisäinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometriä. Laserjärjestelmä ja kirjoitin on suunniteltu siten, että käyttäjä ei altistu luokan I määrityksiä voimakkaammalle säteilylle kirjoittimen normaalin toiminnan, käyttäjän tekemien huoltotoimien tai muiden huoltotoimien yhteydessä.
VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen.
VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. |
Betrakta ej strålen. |
Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 60825-1.
Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770-795 nanometer. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd.
Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825-1.
Klasse I-laserprodukter er ikke å betrakte som farlige. Skriveren inneholder internt en klasse IIIb (3b)-laser, som består av en gallium-arsenlaserenhet som avgir stråling i bølgelengdeområdet 770-795 nanometer. Lasersystemet og skriveren er utformet slik at personer aldri utsettes for laserstråling ut over klasse I-nivå under vanlig bruk, vedlikehold som utføres av brukeren, eller foreskrevne serviceoperasjoner.
Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825-1.
Els productes làser de classe I no es consideren perillosos. Aquesta impressora conté un làser de classe IIIb (3b) d’arseniür de gal.li, nominalment de 5 mil.liwats, i funciona a la regió de longitud d’ona de 770-795 nanòmetres. El sistema làser i la impressora han sigut concebuts de manera que mai hi hagi exposició a la radiació làser per sobre d’un nivell de classe I durant una operació normal, durant les tasques de manteniment d’usuari ni durant els serveis que satisfacin les condicions prescrites.
Notices and safety information ix
4512-220, -230
x Lexmark™ E250d and E250dn
4512-220, -230
Safety information
•The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts.
•The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.
•There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product. Professional service personnel should understand this and take necessary precautions.
•CAUTION: When you see this symbol, there is a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you begin, or use caution if the product must receive power in order to perform the task.
•La sécurité de ce produit repose sur des tests et des
agréations portant sur sa conception d'origine et sur des composants particuliers. Le fabricant n'assume aucune responsabilité concernant la sécurité en cas d'utilisation de pièces de rechange non agréées.
•Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié.
•Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques, le personnel d'entretien qualifié devra prendre toutes les précautions nécessaires.
•ATTENTION : Ce symbole indique la présence d'une tension dangereuse dans la partie du produit sur laquelle vous travaillez. Débranchez le produit avant de commencer ou faites preuve de vigilance si l'exécution de la tâche exige que le produit reste sous tension.
•La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti specifici. Il produttore non è responsabile per la sicurezza in caso di sostituzione non autorizzata delle parti.
•Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato.
•Durante lo smontaggio e la manutenzione di questo prodotto,
il rischio di subire scosse elettriche e danni alla persona è più elevato. Il personale di assistenza autorizzato deve, quindi, adottare le precauzioni necessarie.
•ATTENZIONE: Questo simbolo indica la presenza di tensione pericolosa nell'area del prodotto. Scollegare il prodotto prima di iniziare o usare cautela se il prodotto deve essere alimentato per eseguire l'intervento.
Safety information xi
4512-220, -230
•Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen.
•Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen Wartungsfachmann bestimmt.
•Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung. Das zuständige Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen.
•ACHTUNG: Dieses Symbol weist auf eine gefährliche elektrische Spannung hin, die in diesem Bereich des Produkts auftreten kann. Ziehen Sie vor den Arbeiten am Gerät den Netzstecker des Geräts, bzw. arbeiten Sie mit großer Vorsicht, wenn das Produkt für die Ausführung der Arbeiten an den Strom angeschlossen sein muß.
•La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes específicos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas.
•La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento.
•Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de la máquina. El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias.
•PRECAUCIÓN: este símbolo indica que el voltaje de la parte del equipo con la que está trabajando es peligroso. Antes de empezar, desenchufe el equipo o tenga cuidado si, para trabajar con él, debe conectarlo.
•A segurança deste produto baseia-se em testes e aprovações do modelo original e de componentes específicos. O fabricante não é responsável pela segunrança, no caso de uso de peças de substituição não autorizadas.
•As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser utilizadas por outras pessoas.
•Risco de choques eléctricos e ferimentos graves durante a desmontagem e manutenção deste produto. Os profissionais destes serviços devem estar avisados deste facto e tomar os cuidados necessários.
•CUIDADO: Quando vir este símbolo, existe a possível presença de uma potencial tensão perigosa na zona do produto em que está a trabalhar. Antes de começar, desligue o produto da tomada eléctrica ou seja cuidadoso caso o produto tenha de estar ligado à corrente eléctrica para realizar a tarefa necessária.
xii Lexmark™ E250d and E250dn
4512-220, -230
•La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics.
El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades.
•La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada
a ningú que no ho sigui.
•El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre
les mesures convenients.
•PRECAUCIÓ: aquest símbol indica que el voltatge de la part de l'equip amb la qual esteu treballant és perillós. Abans de començar, desendolleu l'equip o extremeu les precaucions si, per treballar amb l'equip, l'heu de connectar.
Safety information xiii
4512-220, -230
This manual contains maintenance procedures for service personnel. It is divided into the following chapters:
1.General information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are, as well as general environmental and safety instructions.
2.Diagnostic information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs).
3.Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems.
4.Repair information provides instructions for making printer adjustments and removing and installing FRUs.
5.Connector locations uses illustrations to identify the connector locations and test points on the printer.
6.Preventive maintenance contains the lubrication specifications and recommendations to prevent problems.
7.Parts catalog contains illustrations and part numbers for individual FRUs. Appendix A contains service tips and information.
Appendix B contains representative print samples.
Definitions
Note: A note provides additional information.
Warning: A warning identifies something that might damage the product hardware or software.
CAUTION: A caution identifies something that might cause a servicer harm.
CAUTION: When you see this symbol, there is a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you begin, or use caution if the product must receive power in order to perform the task.
xiv Lexmark™ E250d and E250dn
4512-220, -230
The Lexmark™ E250d and E250dn are monochrome laser printers designed for single users or small workgroups. This book contains information on E250n and E250dn. For information on E352dn, see the 4512-430 service manual.
There are two models covered in this manual:
•E250d—16MB memory standard, a parallel USB (universal serial bus) connector, ENA support for USB and/or parallel ports, and prints 30 pages per minute on letter-size paper (29 ppm on A4, 25ppm on legal).
•E250dn—32MB memory standard, a parallel USB (universal serial bus) connector, ENA support for USB and/or parallel ports, and prints 30 pages per minute on letter-size media (29 ppm on A4, 25ppm on legal).
The diagnostic information in this manual leads to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. See
“Diagnostic information” on page 2-1 for more information. See “Repair information” on page 4-1 to help identify parts. After completing the repair, perform tests as needed to verify the repair.
General information 1-1
4512-220, -230
These models have the LED operator panel. The operator panel has five lights and two buttons.
Following a common error light sequence:
•Press and release Continue to resume printing after correcting error, such as a paper jam.
• Press and release Continue twice quickly to display a secondary error code following an error.
•Press and release Cancel to cancel the job currently printing.
•Press and hold Cancel until all of the lights come on to reset the printer.
1-2 Lexmark™ E250d and E250dn
|
|
4512-220, -230 |
|
|
|
Specifications |
|
|
Memory |
|
|
|
|
|
|
4512-220 |
4512-230 |
Item |
Lexmark |
Lexmark |
|
E250d |
E250dn |
|
|
|
Standard DRAM |
32MB |
32MB |
|
|
|
Optional SDRAM 32MB |
|
|
|
|
|
Optional SDRAM 64MB |
|
|
|
|
|
Optional SDRAM 128MB |
n/a |
n/a |
|
|
|
Optional SDRAM 256MB |
n/a |
n/a |
|
|
|
Maximum DRAM |
96MB |
96MB |
|
|
|
Optional flash memory 32MB |
1 |
1 |
|
|
|
Optional font cards (DBCS) |
1 |
1 |
|
|
|
Print speed |
|
|
|
|
|
|
4512-220 |
4512-230 |
Media Size |
Lexmark |
Lexmark |
|
E250d |
E250dn |
|
|
|
Letter—8.5 x 11 in. |
30 ppm |
30 ppm |
|
|
|
A4—210 x 297 mm |
29 ppm |
29 ppm |
|
|
|
Legal—8.5 x 14 in. |
25 ppm |
25 ppm |
|
|
|
Speed measured on media from tray 1, simplex, and at 600 x 600 dpi. |
|
|
|
|
|
Print quality |
|
|
|
|
|
|
4512-220 |
4512-230 |
Resolution |
Lexmark |
Lexmark |
|
E250d |
E250dn |
|
|
|
1200 Image quality ¹ |
|
|
|
|
|
2400 Image quality ² |
|
|
|
|
|
1200 x 1200 dpi ³ |
n/a |
n/a |
|
|
|
600 x 600 dpi |
|
|
|
|
|
¹ 1200 Image quality defined as 600 dpi with 2 bit IET (image enhancement technology) default mode for all models |
||
|
|
|
² 2400 Image quality defined as 600 and 4 bit IET |
|
|
|
|
|
³ True 1200 dpi at ½ rated speed. |
|
|
|
|
|
General information 1-3
4512-220, -230
|
4512-220 |
4512-230 |
Item |
Lexmark |
Lexmark |
|
E250d |
E250dn |
|
|
|
Available input trays |
|
|
|
|
|
250-sheet tray |
|
|
|
|
|
550-sheet option drawer |
|
|
|
|
|
550-sheet tray |
optional |
optional |
|
|
|
Dust cover |
optional |
optional |
|
|
|
Toner and photoconductor |
|
|
|
|
|
Toner cartridge |
1,500 standard pages SWE |
1,500 standard pages SWE |
|
3,500 standard pages after market¹ |
3,500 standard pages after market¹ |
|
|
|
High yield toner cartridge |
n/a |
n/a |
|
|
|
Photoconductor kit |
Up to 30,000 ² |
Up to 30,000 ² |
|
|
|
¹ Declared value in accordance with ISO/IEC 19752
² Based on approximately 5% coverage, actual yield may vary
1-4 Lexmark™ E250d and E250dn
|
|
4512-220, -230 |
Connectivity and compatibility |
|
|
|
|
|
|
4512-220 |
4512-230 |
Item |
Lexmark |
Lexmark |
|
E250d |
E250dn |
|
|
|
Data stream emulations |
|
|
|
|
|
PCL 6 |
|
|
|
|
|
PostScript 3 |
(Mac only) |
|
|
|
|
HBP |
|
|
|
|
|
PPDS |
n/a |
n/a |
|
|
|
Compatibility |
Windows/Macintosh/Linux¹ |
Windows/Macintosh/Linux¹ |
|
|
|
Standard local connections |
|
|
|
|
|
Parallel (IEE 1284 Bi-Di) |
|
|
|
|
|
USB* |
|
|
|
|
|
Standard network connections |
|
|
|
|
|
Ethernet (10/100 Base TX) |
n/a |
|
|
|
|
Optional local connections |
|
|
|
|
|
External print server support |
|
n/a |
|
|
|
Option slots |
|
|
|
|
|
Memory slots (100-pin DIMM) |
1 |
1 |
|
|
|
Flash memory / option card |
2 ² |
2 ² |
|
|
|
* TheE250d and E250dn products are USB 2.0 certified devices supporting hi-speed (480MB/sec.) data transfer.
¹ Linux support for E250d and E250dn model is utilizing the PCL data stream. ² Only one slot active for flash memory or font card
General information 1-5
4512-220, -230
Ensure trays are properly loaded. Never mix media types within a tray.
Source |
Sizes |
Types |
Weight6 |
Input capacity |
|
(sheets)² |
|||||
|
|
|
|
||
|
|
|
|
|
|
Input tray 1 |
A4, A5, A6³, JIS B5, |
Paper, labels¹, |
60–90 g/m2 |
250 paper |
|
(250-sheet tray) |
letter, legal, executive, |
transparencies |
(16–24 lb) |
50 labels¹ |
|
folio, statement |
|
|
50 transparencies |
||
|
|
|
|||
|
|
|
|
|
|
2nd Drawer option |
A4, letter, legal, A5, JIS |
Paper, labels¹, |
60–90 g/m2 |
550 paper (20 lb) |
|
(550-sheet only) |
B5, executive, folio, |
transparencies |
(16–24 lb) |
50 labels¹ |
|
statement |
|
|
50 transparencies |
||
|
|
|
|||
|
|
|
|
|
|
Manual feed input7 |
A4, A5, A6³, JIS B5, |
Paper, labels¹, |
60–163 g/m2 |
1 sheet (all medias) |
|
|
letter, legal, executive, |
transparencies, card stock,4 |
(16–43 lb) |
|
|
|
folio, statement |
envelopes5 |
|
|
|
|
Envelopes5: |
|
|
|
|
|
monarch (7 3/4), 9, 10, |
|
|
|
|
|
C5, B5, DL |
|
|
|
|
|
|
|
|
|
|
|
Minimum feed size: 76 X |
|
|
|
|
|
127mm |
|
|
|
|
|
|
|
|
|
|
|
Universal (max) paper: |
|
|
|
|
|
216 X 357mm (legal size) |
|
|
|
|
|
|
|
|
|
¹ Single sided paper labels are supported for the occasional use of less than 20 pages per month. They must exit through the rear door. Labels such as vinyl labels, pharmacy labels or dual-sided labels are not supported.
² For 20 lb print material, unless otherwise noted.
³ A6 long grain media supported/short grain A6 not supported
4 Card stock up to 90# index. Designed to exit rear door. Short grain is recommended.
5 20 lb envelopes are recommended
Wrinkling may also occur on the front side, but away from address or return address areas. Slight wrinkling (nit in address areas) is permitted on 24# envelopes. Use envelopes that lay flat when individually placed on a table face-down. The distance of any edge or corner from the table should be less than 3 mm.
6 This refers to paper only. Treeing may occur on 16# paper. 7 Input using manual feeder is reduced to 1/2 speed
1-6 Lexmark™ E250d and E250dn
4512-220, -230
*Measurements are approximate paper lengths (millimeters)
**Sensors are measured at rotation/position which they are tripped
A |
Paper path |
A-B |
117.8 |
B |
Manual feed sensor |
B-C |
9.6 |
C |
Upper end feed rolls |
C-D |
60.5 |
D |
Input sensor |
D-E |
49.0 |
E |
Transfer roll |
E-F |
110.7 |
F |
Fuser |
F-G |
26.9 |
G |
Fuser exit rolls |
G-H |
6.2 |
H |
Fuser exit sensor |
H-I |
127.2 |
I |
Exit rolls |
I-J |
26.4 |
J |
Exit sensor |
I-K |
217.4 |
K |
Duplex unit |
K-L |
102.5 |
L |
Duplex sensor |
L-M |
16.2 |
M |
Auto compensator |
M-B |
178.9 |
General information 1-7
4512-220, -230
Most paper jams can be avoided by correctly loading paper and specialty media in the printer. The following hints can help prevent paper jams:
•Do not load wrinkled, creased, or damp media.
•Never mix media types within a tray.
•Flex, fan, and straighten the media stack before loading it.
Note: Make sure the media stack is below the maximum media fill indicators on the 250-sheet tray before pushing the tray into the printer.
•Push all trays snugly into the printer after loading them.
•Make sure paper guides are positioned before loading the paper or specialty media.
•Do not remove trays while a job is printing. Wait for a Load Paper light sequence.
•Before loading transparencies, fan the stack to prevent sheets from sticking together.
•Do not use envelopes that:
–Have excessive curl
–Are stuck together
–Are damaged in any way
–Contain windows, holes, perforations, cutouts, or embossments
–Have metal clasps, string ties, or metal folding bars
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed position
•Use only recommended media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for more information about which media provides optimum results for the current printing environment.
The removal and adjustment procedures require the following tools and equipment:
•Spring hook
•Needle nose pliers
•Volt-ohmmeter
•#1 and #2 Phillips screwdriver
•Slotted screwdriver
•Flashlight
1-8 Lexmark™ E250d and E250dn
4512-220, -230
ACM |
Autocompensator Mechanism (or paper feed) |
ADC |
Analog-to-digital Converter |
ASIC |
Application Specific Integrated Circuit |
CBM |
Complete Bill Of Material |
CRC |
Cyclic Redundancy Check |
DIMM |
Dual In-Line Memory Module |
EEPROM |
Erasable Electrically Programmable Read-Only |
|
Memory |
ENA |
External Network Adapter |
FRU |
Field Replaceable Unit |
HBP |
Host Based Printing |
HVPS |
High Voltage Power Supply |
LCD |
Liquid Crystal Diode |
LED |
Light Emitting Diode |
LSU |
Laser Scanning Unit |
LVPS |
Low Voltage Power Supply |
NVRAM |
Nonvolatile Random Access Memory |
PC |
Photoconductor |
PCL |
Printer Control Language |
POR |
Power-On Reset |
POST |
Power-On Self Test |
PPDS |
Personal Printer Data Stream |
PRC |
People’s Republic of China |
PSO |
Participating Standards Organization |
RIP |
Raster Image Processor |
TAR |
Toner Add Roll |
SDR |
Synchronous Dynamic RAM |
SWE |
Shipped With Equipment |
USB |
Universal Serial Bus |
V ac |
Volts alternating current |
V dc |
Volts direct current |
General information 1-9
4512-220, -230
1-10 Lexmark™ E250d and E250dn
4512-220, -230
CAUTION: Unplug power from the printer before connecting or disconnecting any other cable, assembly, or electronic card. This is a precaution for personal safety and to prevent damage to the printer.
This chapter contains the codes and diagnostic tools to aid in providing corrective action for a malfunctioning printer. To determine the corrective action to repair a printer, look for the following information:
•A description of a problem, see “Symptom tables” on page 2-37.
•Information from the operator panel of the printer.
–Models E250d and E250dn have an operator panel containing lights and buttons.
Warning: Paper clips are commonly used near printers and can become lodged in the paper path. Always check for debris in the paper path.
Diagnostic information 2-1
4512-220, -230
When the printer is turned on, it performs a POST. Check for correct POST functioning of the base printer by observing the following process:
1.All operator panel lights on momentarily
2.Lights then flash on and off sequentially.
3.After the lights quit flashing, the light flashes until the fuser comes up to temperature (5–20 additional seconds, depending on the initial temperature of the fuser) and then stays on.
4.If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. See
“Common primary light patterns” on page 2-3 for more information.
5.The printer cycles down into standby mode, and lights solid.
User attendance messages, paper jam errors, and service errors display a light pattern. This may be all the information that is needed. However, if is double-clicked on the panel, a second pattern may appear with more detailed information. If is double-clicked again, the first pattern usually returns. Not all initial level light patterns have secondary patterns; when double-clicking, the pattern does not change.
All service errors are indicated by all lights flashing as the primary notification or code. The secondary code indicates an area or function which has the error. Additional tertiary codes used for service (see “Service tertiary error codes” on page 2-25) indicate specific errors. See “Service codes” on page 2-23.
Note: If data is sent to the printer and all lights flash immediately, and double-clicking does not change the display, there may be a code problem. Contact the next level of support.
2-2 Lexmark™ E250d and E250dn
4512-220, -230
See “Overview of the operator panel” on page 1-2 for icon information.
z |
Light on |
|
|
|
Light off |
|
|
|
Light blinking |
|
|
x |
Light blinking slowly |
|
|
Common light sequences
Printer Condition |
Page |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
|
|
|
||
|
|
|
|
|
|
|
|
|
|
Ready / Power Saver |
4 |
|
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
|
Busy |
4 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Hex Trace Ready |
4 |
|
|
|
|
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
Waiting |
5 |
|
|
|
|
|
|
z |
z |
|
|
|
|
|
|
|
|
|
|
Flushing / Resolution reduced |
5 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Not ready |
5 |
|
|
|
|
|
|
|
z |
(printer is offline) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Close door |
6 |
z |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Insufficient collation area/ |
6 |
|
|
|
|
|
|
|
|
Insufficient memory |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cancel job/ Reset printer |
6 |
z |
z |
z |
|
|
z |
z |
z |
|
|
|
|
|
|
|
|
|
|
Load print media Tray 1 |
7 |
|
|
z |
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
Load manual feeder |
7 |
|
|
z |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Toner low¹ |
7 |
|
|
|
|
|
z |
|
z |
|
|
|
|
|
|
|
|
|
|
Toner cartridge region mismatch |
8 |
z |
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
|
|
Photoconductor kit life warning² |
8 |
|
|
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
Replace photoconductor (printer |
8 |
|
|
|
|
|
|
|
z |
hard stop) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Programming engine code/ |
9 |
|
|
z |
|
|
z |
z |
|
Programming system code |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Invalid engine code / Invalid |
9 |
z |
|
|
|
|
|
z |
|
network code |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Service error |
9 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Printer error³ |
10 |
z |
|
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
Paper jam printer error |
10 |
|
z |
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
Short media |
10 |
z |
|
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
|
|
Output bin full |
11 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Load Tray 1 for side 2 of manual |
|
|
|
z |
|
|
|
|
|
duplex printing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
¹ Toner low light will remain on with other primary light sequences.
² Toner low light will remain flashing with other primary light sequences. ³ Secondary codes will follow this code.
Diagnostic information 2-3
4512-220, -230
Ready/Power Saver
z
Meaning
•The printer is ready to receive and process data.
•The printer is in Power Saver mode.
Action
•Send a print job.
•Press Continue to print the menu settings pages for a list of current printer settings.
•Press and hold Cancel to reset the printer.
Busy
Meaning
•The printer is busy receiving and processing data or printing.
•The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.
Action
Busy:
•Wait for the message to clear.
•Press and release Cancel to cancel the print job.
•Press and hold Cancel to reset the printer.
Printing a directory, a font list, menu settings pages, or Print Quality Test Pages:
•Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when the printing stops.
•Press and release Cancel to cancel printing.
•Press and hold Cancel to reset the printer.
Hex Trace Ready
x
Meaning
The printer is in the Ready mode, and Hex Trace is active.
Action
•Advance users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. Wait for the message to clear.
•Press and hold Cancelto reset the printer.
2-4 Lexmark™ E250d and E250dn
4512-220, -230
Waiting
z z
Meaning
The printer is waiting until a print timeout occurs, or until it receives additional data.
Action
•Press Continueto print the contents of the print buffer.
•Press and release Cancel to cancel the print job.
•Press and hold Cancel to reset the printer.
Flushing/Resolution reduced
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Meaning
•The printer is flushing corrupted print data.
•The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced from 600 dots per inch (dpi) to 300 dpi to prevent a memory full error.
Action
•Wait until the control panel returns to Ready to print other jobs.
•Press and release Cancel to cancel the print job.
•Press and hold Cancelto reset the printer.
Not ready
z
Meaning
The printer is not ready to receive or process data, or the printer ports are offline.
Action
• |
Press and release Continue |
to return to the Ready state. |
• |
Press and release Cancel |
to return to the Ready state. |
Diagnostic information 2-5
4512-220, -230
Close door
z
Meaning
The printer front door is open.
Action
Close the door. The printer will automatically reset.
Insufficient collation area/Insufficient memory
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
z |
|
|
|
|
|
|
z |
|
|
|
|
|
|
|
|
Meaning
The printer memory is too full to collate the print job.
Action
•Press and release Continue to clear the message and continue printing the job. (The job may not print correctly.)
• Press and release Cancel to cancel the print job.
• Press Cancel to reset the printer.
Cancel job/Reset printer
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
z |
z |
z |
|
|
z |
z |
z |
|
|
|
|
|
|
|
|
Meaning
•The current print job is canceled.
•The printer is resetting to the user default settings. Any active print jobs are canceled. A user default setting remains in effect until it is changed or has restored the factory default settings.
Action
Wait for the message to clear.
2-6 Lexmark™ E250d and E250dn