Lexmark T 23e, T 23v, T 616n, T 616, T 614nl Service Manual

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Lexmark OptraTM T

4069-XXX

Table of Contents

Start Diagnostics

Safety and Notices

Trademarks

• Index

• Manuals Menu

Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other

countries.

4069-XXX

Edition: March 2001

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase.

Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Other trademarks are the property of their respective owners.

© Copyright Lexmark International, Inc. 1999, 2001. All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

P/N: 12G3794

4069-XXX

Contents

Notices and Safety Information. . . . . . . . . . . . . . . . . . . . . . . ix

Laser Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Maintenance Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Tools Required For Service. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Service Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

User Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

User Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Power-On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . 2-24

Symptom Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Service Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Charge Roll Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-29

Cover Open Switch/Cable Service Check . . . . . . . . . . . . 2-31

Dead Machine Service Check . . . . . . . . . . . . . . . . . . . . . 2-32

Duplex Option Service Check. . . . . . . . . . . . . . . . . . . . . . 2-35

Envelope Feeder Option Service Check . . . . . . . . . . . . . 2-38

Erase Lamp Service Check (010/212/414/616) . . . . . . . . 2-45

Fan Service Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46

Fuser Service Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47

Fuser Solenoid Service Check . . . . . . . . . . . . . . . . . . . . . 2-50

Input Sensor Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-51

Input Tray(s) Option Service Check . . . . . . . . . . . . . . . . . 2-51

High Capacity Feeder Input Tray Service Check . . . . . . . 2-55

Main Drive Service Check . . . . . . . . . . . . . . . . . . . . . . . . 2-68

Operator Panel Service Check . . . . . . . . . . . . . . . . . . . . . 2-69

Options Service Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-71

Output Bin Sensor Standard Tray Service Check . . . . . . 2-73

Output Expander Service Check . . . . . . . . . . . . . . . . . . . 2-74

High-Capacity Output Stacker Service Check . . . . . . . . . 2-79

5-Bin Mailbox Service Check . . . . . . . . . . . . . . . . . . . . . . 2-82

Paper Feed Service Check. . . . . . . . . . . . . . . . . . . . . . . . 2-88

Parallel Port Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-90

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Printhead Service Check . . . . . . . . . . . . . . . . . . . . . . . . . 2-91

Print Quality Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-92

Smart Cartridge Service Check . . . . . . . . . . . . . . . . . . . 2-105

Serial Port Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-106

Toner Sensor Service Check. . . . . . . . . . . . . . . . . . . . . 2-106

Transfer Roll Service Check . . . . . . . . . . . . . . . . . . . . . 2-107

Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Diagnostic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Quick Disk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Disk Test/Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Flash Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Disabling Download Emulations . . . . . . . . . . . . . . . . . . . . 3-3

Duplex Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Duplex Quick Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Duplex Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Duplex Motor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Duplex Feed 1 Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Duplex Feed 2 Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Viewing the Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Clearing the Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Hardware Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

LCD Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Button Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

SDRAM Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

ROM Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Parallel Wrap Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Serial Wrap Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Input Tray Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Input Tray Feed Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Input Tray Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Output Bin Test - Standard Bin . . . . . . . . . . . . . . . . . . . . 3-15

Output Bin Feed Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Output Bin Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Output Bin X Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Base Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

5-Bin Mailbox Diverter Test . . . . . . . . . . . . . . . . . . . . . . . 3-18

Print Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Printer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Setting the Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Viewing the Permanent Page Count . . . . . . . . . . . . . . . . 3-20

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Maintenance Page Count . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Setting Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Restore EP Factory Defaults . . . . . . . . . . . . . . . . . . . . . . 3-22 Print Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Print Quality Test Pages. . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Print Test with RIP (Controller Board) Removed . . . . . . . 3-25 Printing Menu Settings Page . . . . . . . . . . . . . . . . . . . . . . 3-26 Autocompensator Operation . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Autoconnect System, Paper Tray Options, Envelope Feeder and Output Expander Operations. . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Fuser Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Paper Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Handling ESD-Sensitive Parts. . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Adjustment Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Duplex Motor Drive Belts . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Fuser Solenoid Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Gap Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Printhead Assembly Adjustment. . . . . . . . . . . . . . . . . . . . . 4-4

Paper Alignment Assembly Adjustment . . . . . . . . . . . . . . . 4-5

Screw Identification Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Removal Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Center Pan Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Developer Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Duplex Front Cover Assembly . . . . . . . . . . . . . . . . . . . . . 4-19

Duplex Front Cover Door . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Duplex Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

EMC Shields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Engine Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Fuser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

Fuser Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Fuser Detack Fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Fuser Detack Housing Assembly . . . . . . . . . . . . . . . . . . . 4-32

Fuser Transfer Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33

Fuser Envelope Conditioner Solenoid . . . . . . . . . . . . . . . 4-34

Fuser Narrow Media Sensor/Flag Assembly . . . . . . . . . . 4-35

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Fuser Exit Sensor Flag Assembly . . . . . . . . . . . . . . . . . . 4-35

Fuser Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Fuser Lower Exit Guide Assembly. . . . . . . . . . . . . . . . . . 4-36

High Voltage Power Supply . . . . . . . . . . . . . . . . . . . . . . . 4-37

Integrated Tray Compensator Assembly . . . . . . . . . . . . . 4-38

Integrated Tray Compensator Pick Roll Assembly . . . . . 4-39

Interconnect Board Assembly . . . . . . . . . . . . . . . . . . . . . 4-40

Low Voltage Power Supply . . . . . . . . . . . . . . . . . . . . . . . 4-42

Main Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43

Main Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Multipurpose Tray/Lower Deflector Assembly . . . . . . . . . 4-46

Operator Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . 4-48

Operator Panel Cable/Cover Open Switch Assembly . . . 4-49

Optional 250/500 Paper Tray Assembly . . . . . . . . . . . . . 4-50

Paper Alignment Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-51

Paper Deflectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53

Paper Input Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54

Paper Size Sensing Board. . . . . . . . . . . . . . . . . . . . . . . . 4-54

Pick Roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55

Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56

Redrive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57

Smart Cartridge Contacts . . . . . . . . . . . . . . . . . . . . . . . . 4-58

Toner Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59

Transfer Roll Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60

Upper Paper Deflector Assembly . . . . . . . . . . . . . . . . . . 4-60

Upper Front Cover Hinge Assembly . . . . . . . . . . . . . . . . 4-61

Upper Front Cover Interlock Switch Assembly . . . . . . . . 4-62

Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Low Voltage Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 5-1

High Voltage Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Engine Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Fuser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Interconnect Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Envelope Option Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Duplex Option Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Autoconnect - Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Output Expander Control Board . . . . . . . . . . . . . . . . . . . 5-20

High-Capacity Output Stacker Board. . . . . . . . . . . . . . . . 5-22

Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Safety Inspection Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Lubrication Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

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Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 How To Use This Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . 7-1 Printer Serial Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Assembly 2: Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Assembly 3: Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12 Assembly 4: Paper Feed (Autocompensator). . . . . . . . . . 7-14 Assembly 5: Paper Feed - Multipurpose Unit . . . . . . . . . . 7-16 Assembly 6: Paper Feed - Alignment . . . . . . . . . . . . . . . . 7-18 Assembly 7: Paper Feed - Output . . . . . . . . . . . . . . . . . . 7-20 Assembly 8: Integrated Paper Tray - 250 Sheet . . . . . . . 7-22 Assembly 9: Integrated Paper Tray - 500 Sheet . . . . . . . 7-24 Assembly 10: Main Drive . . . . . . . . . . . . . . . . . . . . . . . . . 7-26 Assembly 11: Developer Drive . . . . . . . . . . . . . . . . . . . . . 7-28 Assembly 12: Hot Roll Fuser . . . . . . . . . . . . . . . . . . . . . . 7-30 Assembly 13: Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34 Assembly 14: Charging . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36 Assembly 15: Electronics . . . . . . . . . . . . . . . . . . . . . . . . . 7-38 Assembly 16: 250 Sheet Tray . . . . . . . . . . . . . . . . . . . . . 7-52 Assembly 17: 500 Sheet Tray . . . . . . . . . . . . . . . . . . . . . 7-58 Assembly 18: Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62 Assembly 19: Output Expander . . . . . . . . . . . . . . . . . . . . 7-68 Assembly 20: Envelope Feeder . . . . . . . . . . . . . . . . . . . . 7-72 Assembly 21: High Capacity Feeder . . . . . . . . . . . . . . . . 7-76 Assembly 22: Kiosk - Vertical Paper Adapter. . . . . . . . . . 7-90 Assembly 23: Kiosk - Horizontal Paper Adapter. . . . . . . . 7-92 Assembly 24: High-Capacity Output Stacker . . . . . . . . . . 7-94 Assembly 25: 5-Bin Mailbox . . . . . . . . . . . . . . . . . . . . . . 7-100 Assembly 26: Options . . . . . . . . . . . . . . . . . . . . . . . . . . 7-104 Assembly 27: Miscellaneous . . . . . . . . . . . . . . . . . . . . . 7-106

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

Contents vii

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viii Service Manual

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Notices and Safety Information

Laser Notices

The following laser notice labels may be affixed to this printer as shown:

Laser Advisory Label

Notices and Safety Information ix

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Class 1 Laser Statement Label

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Laser Notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser

Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 60825 gemäß amtlicher Bestätigung erfüllt.

Laserprodukte der Klasse I gelten als unschädlich. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Länge 770-795 Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, daß im Normalbetrieb, bei der Wartung durch den Benutzer oder bei ordnungsgemäß er Wartung durch den Kundendienst Laserbestrahlung, die die Klasse I übersteigen würde, Menschen keinesfalls erreicht.

Avis relatif à l’utilisation de laser

Pour les Etats-Unis : cette imprimante est certifiée conforme aux provisions DHHS 21 CFR alinéa J concernant les produits laser de Classe I (1). Pour les autres pays : cette imprimante répond aux normes IEC 60825 relatives aux produits laser de Classe I.

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Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres. L’imprimante et son système laser sont conçus pour impossible, dans des conditions normales d’utilisation, d’entretien par l’utilisateur ou de révision, l’exposition à des rayonnements laser supérieurs à des rayonnements de Classe I .

Avvertenze sui prodotti laser

Questa stampante è certificata negli Stati Uniti per essere conforme ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti laser di classe 1 ed è certificata negli altri Paesi come prodotto laser di classe 1 conforme ai requisiti della norma CEI 60825.

I prodotti laser di classe non sono considerati pericolosi. La stampante contiene al suo interno un laser di classe IIIb (3b) all’arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d’onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1.

Avisos sobre el láser

Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825 para productos láser de Clase I (1).

Los productos láser de Clase I no se consideran peligrosos. La impresora contiene en su interior un láser de Clase IIIb (3b) de arseniuro de galio de funcionamiento nominal a 5 milivatios en una longitud de onda de 770 a 795 nanómetros. El sistema láser y la impresora están diseñados de forma que ninguna persona pueda verse afectada por ningún tipo de radiación láser superior al nivel de

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la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico.

Declaração sobre Laser

A impressora está certificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser. Em outros locais, está certificada como um produto laser da Classe I, em conformidade com os requisitos da norma IEC 60825.

Os produtos laser da Classe I não são considerados perigosos. Internamente, a impressora contém um produto laser da Classe IIIb (3b), designado laser de arseneto de potássio, de 5 milliwatts ,operando numa faixa de comprimento de onda entre 770 e 795 nanómetros. O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas.

Laserinformatie

De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825.

Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik, bij onderhoud of reparatie conform de voorschriften, nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1.

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Lasermeddelelse

Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825.

Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bø lgelængdeområdet 770-795 nanometer. Lasersystemet og printeren er udformet således, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser.

Huomautus laserlaitteesta

Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -mää rityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825 -mää rityksen mukainen.

Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle. Kirjoittimessa on sisäinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometriä. Laserjärjestelmä ja kirjoitin on suunniteltu siten, että käyttäjä ei altistu luokan I mää rityksiä voimakkaammalle säteilylle kirjoittimen normaalin toiminnan, käyttäjän tekemien huoltotoimien tai muiden huoltotoimien yhteydessä.

VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Ä lä katso säteeseen.

VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.

Laser-notis

Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 60825.

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Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770795 nanometer. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd.

Laser-melding

Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825.

Klasse I-laserprodukter er ikke å betrakte som farlige. Skriveren inneholder internt en klasse IIIb (3b)-laser, som består av en gallium-arsenlaserenhet som avgir stråling i bø lgelengdeområdet 770-795 nanometer. Lasersystemet og skriveren er utformet slik at personer aldri utsettes for laserstråling ut over klasse I-nivå under vanlig bruk, vedlikehold som utfø res av brukeren, eller foreskrevne serviceoperasjoner.

Avís sobre el Làser

Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825.

Els productes làser de classe I no es consideren perillosos. Aquesta impressora conté un làser de classe IIIb (3b) d’arseniür de gal.li, nominalment de 5 mil.liwats, i funciona a la regió de longitud d’ona de 770-795 nanòmetres. El sistema làser i la impressora han sigut concebuts de manera que mai hi hagi exposició a la radiació làser per sobre d’un nivell de classe I durant una operació normal, durant les tasques de manteniment d’usuari ni durant els serveis que satisfacin les condicions prescrites.

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Japanese Laser Notice

Chinese Laser Notice

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Korean Laser Notice

Safety Information

This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.

There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product. Professional service personnel should understand this and take necessary precautions.

Consignes de Sécurité

Ce produit a été conçu, testé et approuvé pour respecter les normes strictes de sécurité globale lors de l'utilisation de composants Lexmark spécifiques. Les caractéristiques de

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sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange.

Les consignes d'entretien et deéparationr de ce produit s'adressent uniquementà un personnel de maintenance qualifié.

Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques, le personnel d'entretien qualifié devra prendre toutes les précautions nécessaires.

Norme di sicurezza

Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.

Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato.

Durante lo smontaggio e la manutenzione di questo prodotto, il rischio di subire scosse elettriche e danni alla persona è più elevato. Il personale di assistenza autorizzato, deve, quindi, adottare le precauzioni necessarie.

Sicherheitshinweise

Dieses Produkt und die zugehörigen Komponenten wurden entworfen und getestet, um beim Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen.

Die Wartungsinformationen für dieses Produkt sind ausschließ lich für die Verwendung durch einen Wartungsfachmann bestimmt.

Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung. Das zuständige

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Fachpersonal sollte entsprechende Vorsichtsmaß nahmen treffen.

Pautas de Seguridad

Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio.

La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento.

Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de la máquina. El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias.

Informações de Segurança

Este produto foi concebido, testado e aprovado para satisfazer os padrões globais de segurança na utilização de componentes específicos da Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição.

As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser utilizadas por outras pessoas.

Risco de choques eléctricos e ferimentos graves durante a desmontagem e manutenção deste produto. Os profissionais destes serviços devem estar avisados deste facto e tomar os cuidados necessários.

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Informació de Seguretat

Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi.

La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui.

El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre les mesures convenients.

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Chinese Safety Information

Korean Safety Information

Ozone Information

This product does not produce measurable amounts of ozone gas.

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Preface

This manual is divided into the following chapters:

“General Information” contains a general description of the printer, options, and the maintenance approach used to repair it. General environmental and safety instructions as well as special tools and test equipment are listed in this chapter.

“Diagnostic Information” contains a service error code table, user status message table, user error message table, symptom table, and service checks used to isolate failing field replaceable units (FRUs).

“Diagnostic Aids” contains tests and checks used to locate or repeat symptoms of printer problems. Printer operation information is provided to enhance the tests and checks.

“Repair Information” provides instructions for making printer adjustments and removing and installing FRUs.

“Connector Locations” uses illustrations to identify the major components and test points on the printer.

“Preventive Maintenance” contains safety inspection guidelines, lubrication specifications, and maintenance information to prevent problems and maintain performance.

“Parts Catalog” contains illustrations and part numbers for individual FRUs.

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1. General Information

The Optra™ T laser printers are letter quality page printers designed to attach to IBM-compatible PC’s and to most computer networks.

The Optra T laser printer is available in the following models.

Model Name

Type

 

 

Optra T 610

4069-010

 

 

Optra T 610n

4069-01n

 

 

Optra T 612

4069-212

 

 

Optra T 612n

4069-21n

 

 

Optra T 614

4069-414

 

 

Optra T 614

4069-41b

 

 

Optra T 614n

4069-41e

 

 

Optra T 614nl

4069-41l

 

 

Optra T 614n

4069-41n

 

 

Optra T 616

4069-616

 

 

Optra T 616n

4069-61n

 

 

Optra T 23v

4069-23v

 

 

Optra T 23e

4069-23e

 

 

General Information 1-1

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Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.

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Options

The following options are available. Some options are not available in every country. Contact your point of purchase for options available in your country.

Memory options of 4MB, 8MB, 16MB, 32MB, 64MB and 128MB SDRAM DIMM

Flash memory options of 2MB, 4MB, 8MB and 16MB DIMM Integrated network options

Token-Ring Ethernet Tri-Port Adapter IR Adapter IPDS SIMM Prescribe SIMM TIFF SIMM Barcode SIMM

Parallel Interface Card SCS

USB/Parallel Port Marknet Print Servers

250 and 500-sheet paper trays of A5, letter, and legal size. 250 Sheet Special Media Tray Assembly

500 Sheet Special Media Tray

2000 Sheet High Capacity Feeder Envelope feeder

Duplex option - 250 Sheet Duplex option - 500 Sheet Hard Disk - 2.1 GB Forms Hard Disk - 2.1 GB Vertical Kiosk Presenter

Horizontal Kiosk Presenter Output Expander

5-Bin Mailbox

High Capacity Output Stacker

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Maintenance Approach

The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you complete the repair, perform tests as needed to verify the repair.

Tools Required For Service

Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver T10 Torx Screwdriver 7.0 mm nut driver

5.5 mm wrench Needlenose pliers Diagonal pliers Spring hook Feeler gauges

Analog or digital multimeter Parallel wrap plug 1319128 Serial wrap plug 1329048

Twinax/serial debug cable 1381963 Coax/serial debug cable 1381964

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Acronyms

CSU

Customer Setup

DIMM

Dual In-Line Memory Module

DRAM

Dynamic Random Access Memory

EDO

Enhanced Data Out

EP

Electrophotographic Process

EPROM

Erasable, Programmable Read-Only

 

Memory

ESD

Electrostatic Discharge

FRU

Field Replaceable Unit

GB

Gigabyte

HVPS

High Voltage Power Supply

LASER

Light Amplification by Stimulated Emission

 

of Radiation

LCD

Liquid Crystal Display

LED

Light-Emitting Diode

LVPS

Low Voltage Power Supply

MROM

Masked Read Only Memory

NVRAM

Nonvolatile Random Access Memory

OEM

Original Equipment Manufacturer

PC

Photoconductor

POR

Power-On Reset

POST

Power-On Self Test

RIP

Raster Imaging Processor

ROM

Read Only Memory

SIMM

Single In-Line Memory Module

SDRAM

Synchronous Dual Random Access

 

Memory

SRAM

Static Random Access Memory

UPR

Used Parts Return

V ac

Volts alternating current

V dc

Volts direct current

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2. Diagnostic Information

Start

CAUTION: Remove the power cord from the printer or wall outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer.

Use the handholds on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down.

Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary to repair a malfunctioning printer.

Service error codes are indicated by a three-digit error code. If a service error code is displayed, go to the “Service Error Codes” on page 2-2.

User status messages provide the user with information on the current status of the printer. Ready is displayed on the first line of the display unless Power Saver is invoked, and then Power Saver is displayed. If a user status message is displayed, go to the “User Status Messages” on page 2-12.

User error messages are indicated by a two or three-digit error code that provides the user with information that explains a problem with a print cartridge, paper jam, option, port, and so on. If a user error message is displayed, go to the “User Error Messages” on page 2-16.

If your machine completes the “Power-On Self Test (POST)” on page 2-24 without an error, and you have a symptom, go to the “Symptom Tables” on page 2-25. Locate your symptom and take the appropriate action.

If a service error code appears while you are working on the machine, go to the “Service Error Codes” on page 2-2 and take the indicated action for that error.

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Service Error Codes

Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition.

Error Code

Action

 

 

 

900

RIP Software

Contact the next support level or call Lexmark.

 

 

 

901

Engine Flash

Indicates that the flash which the engine board code is

 

 

programmed into is bad. Replace the engine board.

 

 

 

902

General

These errors indicate an unrecoverable engine software

Engine Software

error. Replace the engine board.

 

 

 

903

Paperport

Check for correct location of the jumpers on the

Link Driver Error

interconnect board for the model/type printer you are

 

 

servicing. Incorrect jumper settings can cause a 902

904

Interface

service error. If jumpers are set correctly, replace the

Violation by the

engine board.

controller

 

software

 

 

 

 

905

Interface

 

Violation by

 

Paperport Device

 

 

 

 

906

Controller-

 

Engine Link

 

Driver Error

 

 

 

 

910

DC Pick

Error Codes 910,911,912,913 and 914 are indications

Motor DC Pick

that a Tray 1 paper feed problem has been detected. Go

Motor Stall

to the “Input Tray(s) Option Service Check” on

 

 

page 2-51.

911

DC Pick

 

Motor Excessive

 

PWM

 

 

 

 

912

DC pick

 

motor below

 

speed

 

 

 

 

913

DC pick

 

motor over speed

 

 

 

 

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