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Faxing

121

Forwarding a fax

This option lets you print and forward received faxes to a fax number, e mail address, FTP site, or LDSS.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2Click Settings.

3Click Fax Settings.

4Click Analog Fax Setup.

5From the Fax Forwarding menu, select one of the following:

Print

Print and Forward

Forward

6From the “Forward to” menu, select one of the following:

Fax

E mail

FTP

LDSS

eSF

7Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded.

Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward to” menu.

8 ClickSubmit.

Scanning to an FTP address

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Scanningto an FTPaddress

ADF

Scanner glass

A

Use the ADF for multiple page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.

When an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color printer.

Scanning to an FTP address

Scanning to an FTP address using the keypad

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2If you are loading a document into the ADF, adjust the paper guides.

3On the home screen, touch FTP.

4Type the FTP address.

5Touch Send It.

Scanning to an FTP address

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Scanning to an FTP address using a shortcut number

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2If you are loading a document into the ADF, then adjust the paper guides.

3Press #, and then enter the FTP shortcut number.

4Touch Send It.

Scanning to an FTP address using the address book

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2If you are loading a document into the ADF, adjust the paper guides.

3On the home screen, touch FTP.

4Touch Search Address Book.

5Type the name or part of the name you are searching for, and then touch Search.

6Touch the name that you want to add to the To: field.

7Touch Send It.

Creating shortcuts

Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP server, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut numbers: using a computer and using the printer touch screen.

Creating an FTP shortcut using the Embedded Web Server

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2Click Settings.

3Under Other Settings, click Manage Shortcuts.

Note: A password may be required. If you do not have an ID and password, get one from your system support person.

4Click FTP Shortcut Setup.

5Enter the appropriate information into the boxes.

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6Enter a shortcut number.

If you enter a number that is already in use, then you are prompted to select another number.

7Click Add.

Creating an FTP shortcut using the touch screen

1On the home screen, touch FTP.

2Type the address of the FTP site.

3Touch Save as Shortcut.

4Enter a name for the shortcut.

5Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touchCancel, and then reenter the information.

If you enter a number that is already in use, then you are prompted to select another number.

6Touch Send It to start the scan, or touchto return to the home screen.

Understanding FTP options

Original Size

This option opens a screen where you can choose the size of the documents you are going to copy.

Touch a paper size button to select that size as the Original Size setting. The FTP screen appears with your new setting displayed.

When “Original Size” is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes.

When “Original Size” is set to Auto Size Sense, the scanner automatically determines the size of the original document.

Sides (Duplex)

This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.

Orientation

This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation.

Binding

Tells the printer whether the original document is bound on the long-edgeorshort-edgeside.

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Resolution

This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size.

Send As

This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.

PDF—Createsa single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.

Secure PDF—Createsan encrypted PDF file that protects the file contents from unauthorized access

TIFF—Createsmultiple files or a single file. IfMulti-pageTIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

JPEG—Createsand attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs

XPS—Createsa single XPS file with multiple pages, viewable using an InternetExplorer-hostedviewer and the .NET Framework, or by downloading a third party standalone viewer

Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your FTP file.

Text—Emphasizesharp, black,high-resolutiontext against a clean, white background

Text/Photo—Usedwhen the original documents are a mixture of text and graphics or pictures

Photograph—Tellsthe scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.

Color—Setsthe scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site, computer,e-mailaddress, or the printer.

Advanced Options

Touching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Darkness settings.

Advanced Imaging—Adjustsimage output settings before you scan the document

Background Removal—Adjuststhe white portion of the output. Click the arrow buttons to increase or decrease the white portion.

Color Dropout—Colordropout is used for form Optical Character Recognition (OCR) processing. Selecting a color eliminates the color from a form, enabling improved OCR capabilities.

Contrast—Clickthe arrow buttons to increase or decrease the contrast.

JPEG Quality—Clickthe arrow buttons to increase or decrease the image compression.

Mirror Image—Selectthis box to create a mirror image scan.

Negative Image—Selectthis box to create a negative image scan.

Shadow Detail—Clickthe arrow buttons to increase or decrease the visible detail in the shadows.

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Scan edge to edge—Selectthis box to scan edge to edge.

Sharpness—Clickthe arrow buttons to increase or decrease the sharpness.

Custom Job (Job Build)—Combinesmultiple scanning jobs into a single job

Transmission Log—Printsthe transmission log or transmission error log

Scan Preview—Displaysthe first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears.

Edge Erase—Eliminatessmudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.

Darkness—Adjustshow light or dark your scanned documents will turn out

Improving FTP quality

Question

Tip

 

 

When should I use Text

Use Text mode when text preservation is the main goal of sending a document to an FTP site,

mode?

and preserving images copied from the original document is not a concern.

Text mode is recommended for receipts, carbon copy forms, and documents that only contain text or fine line art.

When should I use

Use Text/Photo mode when sending a document to an FTP site that contains a mixture of

Text/Photo mode?

 

text and graphics.

 

Text/Photo mode is recommended for magazine articles, business graphics, and brochures.

 

 

When should I use Photo

Use Photo mode when the original document is composed mostly of photos printed on a laser

mode?

printer or taken from a magazine or newspaper.

Scanning to a computer or flash drive

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Scanningto a computer orflash drive

ADF

Scanner glass

A

Use the ADF for multiple page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a computer or to a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer, and then downloading the profile to the printer.

Scanning to a computer

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2Click Scan Profile.

3Click Create.

4Select your scan settings, and then click Next.

5Select a location on your computer where you want to save the scanned output file.

6Enter a scan name.

The scan name is the name that appears in the Scan Profile list on the display.

7Click Submit.

8Review the instructions on the Scan Profile screen.

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A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents.

a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

b If you are loading a document into the ADF, then adjust the paper guides.

cPress , and then enter the shortcut number using the keypad, or touchHeld Jobs on the home screen, and then touchProfiles.

dAfter you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list.

9Return to the computer to view the file.

The output file is saved in the location you specified or launched in the program you specified.

Scanning to a flash drive

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

2If you are loading a document into the ADF, then adjust the paper guides.

3Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears.

4Touch Scan to USB drive.

5Select the scan settings.

6Touch Scan It.

Understanding scan profile options

Quick Setup

This option lets you select preset formats or customize the scan job settings. You can select one of these settings:

Custom

Photo - Color JPEG

 

 

Text - BW PDF

Photo - Color TIFF

 

 

Text - BW TIFF

Text/Photo - BW PDF

 

Text/Photo - Color PDF

 

 

To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed.

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Format Type

This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image.

PDF—Createsa single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.

JPEG—Createsand attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs

TIFF—Createsmultiple files or a single file. IfMulti-pageTIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

Secure PDF—Createsan encrypted PDF file that protects the file contents from unauthorized access

XPS—Createsa single XPS file with multiple pages, viewable using an InternetExplorer-hostedviewer and the .NET Framework, or by downloading a third party standalone viewer

Compression

This option sets the format used to compress the scanned output file.

Default Content

This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the quality and size of your scanned file.

Text—Emphasizessharp, black,high-resolutiontext against a clean, white backgroundText/Photo—Usedwhen the original documents are a mixture of text and graphics or pictures

Photo—Tellsthe scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.

Color

This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color.

Original Size

This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter and legal size pages).

Orientation

This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation.

Sides (Duplex)

This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.

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Darkness

This option adjusts how light or dark your scanned documents will turn out in relation to the original document.

Resolution

This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size.

Advanced Imaging

This option lets you adjust Background Removal, Contrast, Shadow Detail, Sharpness, and Color Dropout before you scan the document. It also lets you Scan edge to edge, as a Mirror Image, or as a Negative Image.

Background Removal—Adjuststhe white portion of the output. Click the arrow buttons to increase or decrease the white portion.

Contrast—Clickthe arrow buttons to increase or decrease the contrast.

Shadow Detail—Clickthe arrow buttons to increase or decrease the visible detail in the shadows.

Sharpness—Clickthe arrow buttons to increase or decrease the sharpness.

Color Dropout—Colordropout is used for form Optical Character Recognition (OCR) processing. Selecting a color eliminates the color from a form, enabling improved OCR capabilities.

Color Dropout Threshold—Clickthe arrow buttons to increase or decrease the amount of color dropout.

Scan edge to edge—Selectthis box to scan edge to edge.

Mirror Image—Selectthis box to create a mirror image scan.

Negative Image—Selectthis box to create a negative image scan.

Improving scan quality

 

Question

Tip

 

 

 

 

When should I use Text

Use Text mode when text preservation is the main goal of the scan, and preserving images

 

mode?

copied from the original document is not a concern.

 

 

Text mode is recommended for receipts, carbon copy forms, and documents that only

 

 

contain text or fine line art.

 

 

 

 

When should I use

Use Text/Photo mode when scanning an original document that contains a mixture of text

 

Text/Photo mode?

and graphics.

 

 

Text/Photo mode is recommended for magazine articles, business graphics, and brochures.

 

 

 

 

When should I use Photo

Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or

 

mode?

newspaper.

 

 

 

Clearing jams

131

Clearing jams

Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed.

Avoiding jams

The following hints can help you avoid jams.

Paper tray recommendations

Make sure the paper lies flat in the tray.

Do not remove trays while the printer is printing.

Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them.

Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes.

Push all trays in firmly after loading paper.

Paper recommendations

Use only recommended paper or specialty media. For more information, see “Paper types and weights supported by the printer” on page 82.

Do not load wrinkled, creased, damp, bent, or curled paper.

Flex, fan, and straighten paper before loading it.

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, weights, or types in the same stack.

Make sure all sizes and types are set correctly in the printer control panel menus.

Store paper per the manufacturer's recommendations.

Envelope recommendations

To reduce wrinkling, use the Envelope Enhance menu in the Paper menu.

Do not feed envelopes that:

Have excessive curl or twist

Have windows, holes, perforations, cutouts, or embossing

Have metal clasps, string ties, or folding bars

Have an interlocking design

Have postage stamps attached

Have any exposed adhesive when the flap is in the sealed or closed position

Have bent corners

Have rough, cockle, or laid finishes

Are stuck together or damaged in any way

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Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.

The following table lists the jams that can occur and the location of each jam:

9

 

 

 

 

1

9

1

 

 

 

 

 

6,7,8

 

 

 

2

4

2

4

 

 

5

 

 

 

 

 

 

3

 

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Jam numbers

Area

 

 

 

 

 

 

 

 

 

 

 

1

200–202

Printer

 

 

 

 

 

 

 

 

 

 

 

2

230–239

Duplex unit

 

 

 

 

 

 

 

 

 

 

 

3

240–249

Paper tray

 

 

 

 

 

 

 

 

 

 

 

4

250

Multipurpose feeder

 

 

 

 

 

 

 

 

 

 

 

5

260

Envelope feeder

 

 

 

 

 

 

 

 

 

 

 

6

270–279

Optional output bin

 

 

 

 

 

 

 

 

 

 

 

7

280–282

Finisher

 

 

 

 

 

 

 

 

 

 

 

8

283

Stapler

 

 

 

 

 

 

 

 

 

 

 

9

290–294

ADF cover

 

 

 

 

 

 

 

 

 

 

200 and 201 paper jams

1Touch Status/Supplies to identify the location of the jam.

2Lower the multipurpose feeder door.

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3 Push the release latch, and then open the front cover.

3

4 Lift and pull the print cartridge out of the printer.

Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.

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5 Place the print cartridge aside.

Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.

Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin.

6 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Note: If the paper is not easy to remove, then open the rear door and remove the paper from there.

7Align and reinstall the print cartridge.

8Close the front cover.

9Close the multipurpose feeder door.

10Touch Continue.

202 paper jam

Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touchContinue.

If the paper is not exiting the printer:

1 Pull down the top rear door.

2Remove the jammed paper.

3Close the top rear door.

4Touch Continue.

Clearing jams

135

230–239paper jams

1Touch Status/Supplies to identify the location of the jam.

2Pull the standard tray out.

3Pull down the bottom rear door.

4 Push the tab down.

5Remove the jammed paper.

6Close the bottom rear door.

7Insert the standard tray.

8Touch Continue.

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240–249paper jams

1Touch Status/Supplies to identify the location of the jam.

2Pull the standard tray out.

3Remove any jammed paper, and then close the tray.

4Touch Continue.

5If the jam message persists, then pull out any optional trays.

6Remove the jammed paper, and then insert the trays.

7Touch Continue.

Clearing jams

137

250 paper jam

1Touch Status/Supplies to identify the location of the jam.

2Remove the paper from the multipurpose feeder.

3Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

4Load the paper into the multipurpose feeder.

5Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.

6 Touch Continue.

Clearing jams

138

260 paper jam

Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed.

1Lift the envelope weight.

2Remove all envelopes.

3If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.

4Remove the envelope from the printer.

Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more information, see“200 and 201 paper jams” on page 132.

5Reinstall the envelope feeder. Make sure it snaps into place.

6Flex and stack the envelopes.

7Load the envelopes in the envelope feeder.

8Adjust the paper guide.

9Lower the envelope weight.

10Touch Continue.

270–279paper jams

To clear a jam in the high capacity output stacker or the 4 bin mailbox:

1Touch Status/Supplies to identify the location of the jam.

2If the paper is exiting into a bin, then pull the paper straight out, and then touch Continue. If not, then continue with step 3.

3Pull down the output bin door or doors.

4Remove the jammed paper.

5Close the output bin door or doors.

6Touch Continue.

280–282paper jams

1Touch Status/Supplies to identify the location of the jam.

2Pull down the StapleSmart finisher door.

3Remove the jammed paper.

4Close the StapleSmart finisher door.

5Touch Continue.

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283 staple jams

1Touch Status/Supplies to identify the location of the jam.

2Press the latch to open the stapler door.

3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.

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4 Use the metal tab to lift the staple guard, and then remove any loose staples.

5 Close the staple guard.

6 Press down on the staple guard until itsnaps into place.