Lenovo E555, E550C, E550 User Manual

User Guide

ThinkPad E550, E555, and E550c

Note: Before using this information and the product it supports, be sure to read and understand the following:

•Safety, Warranty, and Setup Guide

•Regulatory Notice

•“Important safety information” on page vi

•Appendix F “Notices” on page 155

The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo® Support Web site at:

http://www.lenovo.com/UserGuides

First Edition (October 2014)

© Copyright Lenovo 2014.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Read this first . . . . . . . . . . . . . .	v
Important safety information . . . . . . . . . .	vi
Conditions that require immediate action . .	vii
Safety guidelines . . . . . . . . . . . .	vii

Chapter 1. Product overview . . . . . .	1
Locating computer controls, connectors, and
indicators. . . . . . . . . . . . . . . . . .	1
Front view. . . . . . . . . . . . . . . .	1
Right-side view. . . . . . . . . . . . . .	3
Left-side view . . . . . . . . . . . . . .	4
Bottom view . . . . . . . . . . . . . . .	6
Status indicators . . . . . . . . . . . . .	6
Locating labels that contain important product
information . . . . . . . . . . . . . . . . .	8
Machine type and model label. . . . . . . .	8
FCC ID and IC Certification number label . . .	9
Certificate of Authenticity label . . . . . . .	9
Genuine Microsoft label . . . . . . . . .	10
Features . . . . . . . . . . . . . . . . .	10
Specifications . . . . . . . . . . . . . . .	12
Operating environment . . . . . . . . . . .	12
Lenovo programs . . . . . . . . . . . . .	13
Accessing Lenovo programs on the Windows
7 operating system . . . . . . . . . . .	13
Accessing Lenovo programs on the Windows
8.1 operating system . . . . . . . . . .	14
An introduction to Lenovo programs . . . .	14

Chapter 2. Using your computer . . .	17
Registering your computer . . . . . . . . . .	17
Frequently asked questions . . . . . . . . .	17
Using the multi-touch screen . . . . . . . . .	19
Special keys . . . . . . . . . . . . . . .	22
ThinkPad pointing device . . . . . . . . . .	24
Using the ThinkPad pointing device . . . .	25
Using the trackpad touch gestures . . . . .	27
Customizing the ThinkPad pointing device . .	28
Replacing the cap of pointing stick . . . . .	29
Power management . . . . . . . . . . . .	29
Using the ac power . . . . . . . . . . .	29
Checking the battery status . . . . . . . .	30
Charging the battery . . . . . . . . . .	30
Maximizing the battery life . . . . . . . .	30
Managing the battery power . . . . . . .	31
Power-saving modes . . . . . . . . . .	31
Handling the battery. . . . . . . . . . .	32

Connecting to the network . . . . . . . . . .	33
Ethernet connections . . . . . . . . . .	33
Wireless connections . . . . . . . . . .	33
Using an external display . . . . . . . . . .	36
Connecting an external display . . . . . .	36
Choosing a display mode . . . . . . . .	37
Changing display settings . . . . . . . .	37
Using audio features . . . . . . . . . . . .	37
Using the camera . . . . . . . . . . . . .	38
Using the optical drive . . . . . . . . . . .	39
Using a flash media card. . . . . . . . . . .	39
Inserting a flash media card. . . . . . . .	39
Removing a flash media card . . . . . . .	39

Chapter 3. Enhancing your
computer . . . . . . . . . . . . . . .	41
Finding ThinkPad options . . . . . . . . . .	41
ThinkPad OneLink Dock . . . . . . . . . . .	41
ThinkPad OneLink Pro Dock . . . . . . . . .	42

Chapter 4. You and your computer .	.	45
Accessibility and comfort . . . . . . . . .	.	45
Ergonomic information. . . . . . . . .	.	45
Comfort . . . . . . . . . . . . . .	.	46
Accessibility information . . . . . . . .	.	46
Traveling with your computer . . . . . . . .	.	50
Travel tips . . . . . . . . . . . . . .	.	50
Travel accessories . . . . . . . . . .	.	50

Chapter 5. Security . . . . . . . . . .	53
Using passwords. . . . . . . . . . . . . .	53
Typing passwords . . . . . . . . . . .	53
Power-on password . . . . . . . . . . .	53
Supervisor password . . . . . . . . . .	54
Hard disk passwords . . . . . . . . . .	55
Hard disk security . . . . . . . . . . . . .	57
Using the fingerprint reader. . . . . . . . . .	58
Notice on deleting data from your storage drive. .	60
Using firewalls . . . . . . . . . . . . . . .	61
Protecting data against viruses . . . . . . . .	61

Chapter 6. Advanced configuration . .	63
Installing a new operating system . . . . . . .	63
Installing the Windows 7 operating system . .	63
Installing the Windows 8.1 operating system .	64
Installing device drivers . . . . . . . . . . .	65
Using the ThinkPad Setup program . . . . . .	65

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Main menu . . . . . . . . . . . . . .	65
Config menu. . . . . . . . . . . . . .	66
Date and Time menu . . . . . . . . . .	70
Security menu . . . . . . . . . . . . .	70
Startup menu . . . . . . . . . . . . .	74
Restart menu . . . . . . . . . . . . .	76
Updating the UEFI BIOS . . . . . . . . .	76
Using system management. . . . . . . . . .	76
Setting management features . . . . . . .	77

Chapter 7. Preventing problems . . .	79
General tips for preventing problems . . . . . .	79
Making sure device drivers are current . . . . .	80
Taking care of your computer . . . . . . . . .	81
Cleaning the cover of your computer . . . .	82
Chapter 8. Troubleshooting computer
problems . . . . . . . . . . . . . . .	85
Diagnosing problems . . . . . . . . . . . .	85
Troubleshooting . . . . . . . . . . . . . .	85
Computer stops responding . . . . . . .	85
Spills on the keyboard . . . . . . . . . .	86
Error messages . . . . . . . . . . . .	86
Errors without messages . . . . . . . . .	88
Beep errors . . . . . . . . . . . . . .	89
Memory module problems . . . . . . . .	90
Networking problems . . . . . . . . . .	90
Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .	92
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .	93
Fingerprint reader problems. . . . . . . .	97
Battery and power problems . . . . . . .	98
Problems with drives and other storage
devices . . . . . . . . . . . . . . . .	101
A software problem . . . . . . . . . . .	102
Problems with ports and connectors . . . .	103

Chapter 9. Recovery overview . . . 105

Recovery overview for the Windows 7 operating

system . . . . . . . . . . . . . . . . . . 105 Creating and using a recovery media . . . . 105

Performing backup and recovery

operations . . . . . . . . . . . . . . 106

Using the Rescue and Recovery

workspace . . . . . . . . . . . . . . 107 Creating and using a rescue medium . . . . 108

Reinstalling preinstalled programs and device drivers . . . . . . . . . . . . . . . . 109

Solving recovery problems . . . . . . . . 110

Recovery overview for the Windows 8.1 operating system . . . . . . . . . . . . . . . . . . 110

Refreshing your computer . . . . . . . .	110
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .	111
Using the advanced startup options . . . .	111
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .	111
Creating and using recovery media . . . . .	111

Chapter 10. Replacing devices . . .	113
Static electricity prevention. . . . . . . . . .	113
Replacing the battery . . . . . . . . . . . .	113
Replacing the keyboard . . . . . . . . . . .	115
Replacing the storage drive . . . . . . . . .	120
Replacing the optical drive . . . . . . . . . .	123
Replacing a wireless LAN card . . . . . . . .	126
Replacing a memory module . . . . . . . . .	128
Replacing the coin-cell battery . . . . . . . .	130

Chapter 11. Getting support . . . .	133
Before you contact Lenovo . . . . . . . . . .	133
Getting help and service . . . . . . . . . . .	133
Using diagnostic programs . . . . . . . .	134
Lenovo Support Web site. . . . . . . . .	134
Calling Lenovo . . . . . . . . . . . . .	134
Purchasing additional services . . . . . . . .	135
Appendix A. Regulatory
information . . . . . . . . . . . . .	137

Location of the UltraConnect wireless antennas . . 137

Wireless related information . . . . . . . . .	137
Locating wireless regulatory notices . . . .	138
Export classification notice . . . . . . . . . .	138
Electronic emission notices. . . . . . . . . .	138
Federal Communications Commission
Declaration of Conformity . . . . . . . .	138
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .	139
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .	139
German Class B compliance statement . . .	139
Korea Class B compliance statement . . . .	140
Japan VCCI Class B compliance statement . . 140
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . .	140
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . .	140
Eurasian compliance mark . . . . . . . . . .	140
Brazil regulatory notice . . . . . . . . . . .	140
Mexico regulatory notice. . . . . . . . . . .	141

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Appendix B. WEEE and recycling statements . . . . . . . . . . . . . 143

Important WEEE information . . . . . . . . . 143 Recycling information for China . . . . . . . . 143 Recycling information for Japan . . . . . . . . 143 Recycling information for Brazil . . . . . . . . 144 Battery recycling information for Taiwan. . . . . 145

Battery recycling information for the European

Union . . . . . . . . . . . . . . . . . . 145

Battery recycling information for the United States

and Canada . . . . . . . . . . . . . . . . 145

Appendix C. Restriction of Hazardous Substances Directive (RoHS) . . . . 147

European Union RoHS . . . . . . . . . . .	147
China RoHS. . . . . . . . . . . . . . . .	148
India RoHS . . . . . . . . . . . . . . . .	149
Turkish RoHS . . . . . . . . . . . . . . .	149
Ukraine RoHS . . . . . . . . . . . . . . .	149
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . .	151
Appendix E. Trademarks . . . . . .	153
Appendix F. Notices . . . . . . . . .	155

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iv User Guide

Read this first

Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail.

Protect yourself from the heat that your computer generates.

When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.

Extended contact with your body, even through clothing, could cause discomfort or even a skin burn.

•Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time.

•Periodically take hands from using the keyboard by lifting your hands from the palm rest.

Protect yourself from the heat generated by the ac power adapter.

When the ac power adapter is connected to an electrical outlet and your computer, it generates heat.

Extended contact with your body, even through clothing, may cause a skin burn.

•Do not place the ac power adapter in contact with any part of your body while it is in use.

•Never use it to warm your body.

Prevent your computer from getting wet.

To avoid spills and the danger of electrical shock, keep liquids away from your computer.

Protect the cables from being damaged.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be walked on, tripped over, pinched by your computer or other objects, or in any way subjected to treatment that could interfere with the operation of your computer.

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Protect your computer and data when moving it.

Before moving a computer equipped with a hard disk drive or hybrid drive, do one of the following:

•Turn off the computer.

•Put the computer in sleep mode.

•Put the computer in hibernation mode.

This will help to prevent damage to the computer, and possible loss of data.

Handle your computer gently.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.

Carry your computer carefully.

•Use a quality carrying case that provides adequate cushioning and protection.

•Do not pack your computer in a tightly packed suitcase or bag.

•Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode. Do not put a computer in a carrying case while it is turned on.

Important safety information

Note: Read the important safety information first.

This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.

Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.

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Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.

As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate

a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site:

http://www.lenovo.com/support/phone

Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact

the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.

•Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.

•Signs of overheating, smoke, sparks, or fire.

•Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.

•A cracking, hissing or popping sound, or strong odor that comes from the product.

•Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or power adapter.

•The computer product, power cord, or power adapter has been exposed to water.

•The product has been dropped or damaged in any way.

•The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

Safety guidelines

Always observe the following precautions to reduce the risk of injury and property damage.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make

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sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.

Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

Power cords and power adapters

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.

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Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

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External devices

CAUTION:

Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.

General battery notice

DANGER

Personal computers manufactured by Lenovo contain a coin-cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery strictly according to instructions included in the product documentation.

Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery or coin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For some rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could increase the risk of a battery short circuit, which could shorten the life of the battery and also can pose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or store these batteries in a discharged state.

Rechargeable battery notice

DANGER

Do not attempt to disassemble or modify the battery. Attempting to do so can cause an explosion, or liquid leakage from the battery. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury:

•Replace only with a battery of the type recommended by Lenovo.

•Keep the battery away from fire.

•Do not expose it to water or rain.

•Do not attempt to disassemble it.

•Do not short-circuit it.

•Keep it away from children.

•Do not drop the battery.

Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.

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The battery should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery be charged about once per year to prevent overdischarge.

Lithium coin-cell battery notice

DANGER

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

•Throw or immerse into water

•Heat to more than 100°C (212°F)

•Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, See

www.dtsc.ca.gov/hazardouswaste/perchlorate

Heat and product ventilation

DANGER

Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions:

•When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended length of time. When you use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time.

•Do not operate your computer or charge the battery near flammable materials or in explosive environments.

•Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

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•When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

•Keep the cover closed whenever the computer is plugged in.

•Regularly inspect the outside of the computer for dust accumulation.

•Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.

•Do not restrict or block any ventilation openings.

•Do not operate your computer inside furniture, as this might increase the risk of overheating.

•Airflow temperatures into the computer should not exceed 35°C (95°F).

Electrical current safety information

DANGER

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

•Do not use your computer during a lightning storm.

•Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

•Connect all power cords to a properly wired and grounded electrical outlet.

•Connect to properly wired outlets any equipment that will be attached to this product.

•Whenever possible, use one hand only to connect or disconnect signal cables.

•Never turn on any equipment when there is evidence of fire, water, or structural damage.

•Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

•Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.

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DANGER

Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.

To connect:

1.Turn everything OFF.

2.First, attach all cables to devices.

3.Attach signal cables to connectors.

4.Attach power cords to outlets.

5.Turn devices ON.

To disconnect:

1.Turn everything OFF.

2.First, remove power cords from outlets.

3.Remove signal cables from connectors.

4.Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.

DANGER

During electrical storms, do not perform any replacement and do not connect or disconnect the telephone cable from the telephone outlet on the wall.

Laser compliance statement

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

•Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

•Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Liquid crystal display (LCD) notice

CAUTION:

The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash

the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.

© Copyright Lenovo 2014

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Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Using headphones or earphones

CAUTION:

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.

Additional safety information

DANGER

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Notice for users in the U.S.A.

Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then the following warning applies:

WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

Save these instructions.

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Chapter 1. Product overview

This chapter provides information about locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled programs.

This chapter contains the following topics:

•“Locating computer controls, connectors, and indicators” on page 1

•“Locating labels that contain important product information” on page 8

•“Features” on page 10

•“Specifications” on page 12

•“Operating environment” on page 12

•“Lenovo programs” on page 13

Locating computer controls, connectors, and indicators

This section introduces the computer hardware features to give you the basic information you need to start using the computer.

Front view

Figure 1. Front view

				Microphones				Camera
		1				2
				TrackPoint® pointing stick				Power button
		3				4
				Numeric keypad				System-status indicator
		5				6
				Fingerprint reader (available on some models)				ThinkPad® trackpad
		7				8
				Media-card slot				Speakers
		9				10

© Copyright Lenovo 2014

1

1	Microphones

The microphones capture sound and voice when used with a program capable of handling audio.

2

Camera

Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 38.

ThinkPad pointing device

3	TrackPoint pointing stick
8	ThinkPad trackpad

The keyboard contains the Lenovo unique ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 24.

4	Power button

Press the power button to turn on the computer or put the computer into sleep mode. For how to turn off the computer, see “Frequently asked questions” on page 17.

If your computer is completely unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page 85 for more information.

You also can define what the power button does. For example, by pressing the power button, you can turn off the computer or put the computer into sleep or hibernation mode. To change what the power button does, do the following:

1.From the desktop, click the battery-status icon in the Windows® notification area on the taskbar.

2.Click More power options Choose what the power buttons do.

3.Follow the instructions on the screen.

Note: Use Lenovo programs for advanced power settings.

•For Windows 7: Use the Power Manager program.

•For Windows 8.1: Use the Lenovo Settings program.

For more information, see “Lenovo programs” on page 13.

5	Numeric keypad

Use the numeric keypad to input numbers quickly.

6	System-status indicator

The illuminated dot on the ThinkPad logo functions as a system-status indicator. For more information, see “Status indicators” on page 6.

7	Fingerprint reader (available on some models)

Fingerprint authentication provides simple and secure user access by associating your fingerprint with a password. For more information, see “Using the fingerprint reader” on page 58.

9	Media-card slot

Your computer has a media-card slot. Insert your flash media card into the media-card slot to read the data on the card. For more information, see “Using a flash media card” on page 39.

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Speakers

Your computer is equipped with a pair of stereo speakers.

Right-side view

Figure 2. Right-side view

		Combo audio connector			Optical drive (available on some models)
	1			2
		USB 2.0 connector			ac power connector
	3			4
		Lenovo OneLink connector
	5

1	Combo audio connector

Connect a headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

Notes:

•If you are using a headset with a function switch, do not press this switch while using the headset. If you press it, the headset microphone will be disabled, and the integrated microphones on the computer will be enabled instead.

•The combo audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 37.

2	Optical drive (available on some models)

Use the optical drive to read or burn optical discs.

3	USB 2.0 connector

The Universal Serial Bus (USB) 2.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.

Chapter 1. Product overview 3

Note: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged.

4	ac power connector
5	Lenovo OneLink connector

When the ac power adapter is connected to the ac power connector, it provides power to the computer and charges the battery. When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock is connected to the Lenovo OneLink connector, it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery.

To use the Lenovo OneLink connector, remove the connector cover from the Lenovo OneLink connector first.

Note: Ensure that you keep the connector cover. Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector.

Left-side view

Figure 3. Left-side view

		Security-lock slot			Fan louvers
	1			2
		Ethernet connector			Video graphics array (VGA) connector
	3			4
		High-definition multimedia interface (HDMI™)			USB 3.0 connector
	5			6
		connector
		Always On USB 3.0 connector
	7

1	Security-lock slot

To protect your computer from theft, purchase a security cable lock that fits this security-lock slot to lock your computer to a stationary object.

Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

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2	Fan louvers

The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.

Note: To ensure proper airflow, do not place any obstacle in front of the fan louvers.

3	Ethernet connector

Connect the computer to a local area network (LAN) with the Ethernet connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector.

The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, it indicates that the computer is connected to a LAN and a session with the network is available. When the indicator blinks yellow, data is being transmitted.

Note: If the computer is connected to a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock , use the Ethernet connector on the dock to connect to a LAN instead of the one on the computer.

4	VGA connector

Use the VGA connector to connect the computer to a VGA-compatible video device, such as a VGA monitor.

5	HDMI connector

Use the HDMI connector to connect the computer to an HDMI-compatible audio device or video monitor, such as a high-definition television (HDTV).

Note: If you connect the computer to a supported ThinkPad OneLink Dock, use the HDMI connector on the dock, not the one on the computer.

6	USB 3.0 connector

The USB 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.

Note: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged.

7	Always On USB 3.0 connector

By default, the Always On USB connector enables you to charge some mobile digital devices and smartphones in the following situations:

•When your computer is on or in sleep mode

•When your computer is in hibernation mode or is turned off, but connected to ac power

If you want to charge these devices when your computer is in hibernation mode or is turned off, and the computer is not connected to ac power, do the following:

•For Windows 7: Start the Power Manager program and click the Global Power Settings tab. Then select

Enable even when the computer is off, and click OK or Apply.

•For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings Power. Then select Enable even when the computer is off in the Always On USB area.

Chapter 1. Product overview 5

Note: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged.

Bottom view

Figure 4. Bottom view

		Battery			Memory-upgrade slots
	1			2
		Storage drive			Wireless-LAN-card slot
	3			4

1

Battery

Use your computer with battery power whenever ac power is unavailable.

2	Memory-upgrade slots

You can increase the amount of memory in your computer by installing a memory module in the memory-upgrade slot. Memory modules are available as options from Lenovo.

3	Storage drive

Depending on the model, the computer might have a large-capacity, customer-upgradable hard disk drive that can meet various storage demands.

Some models have a solid-state drive for data storage. The solid-state drive makes your computer light, small, and fast.

Some models are equipped with a hybrid drive, which is a storage device that combines NAND flash solid-state memory with hard disk drive technology.

Note: The hidden service partition is the reason why there is less free space than expected on your storage drive. This reduction is more noticeable on the solid-state drive because of its smaller capacity.

4	Wireless-LAN-card slot

Your computer might have a wireless LAN card installed in this slot so that you can establish wireless LAN connections.

Status indicators

The status indicators show the current status of your computer.

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1	Fn Lock indicator

The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 22.

2	Speaker-mute indicator

When the speaker-mute indicator is on, the speakers are muted.

3	Microphone-mute indicator

When the microphone-mute indicator is on, the microphones are muted.

4	Camera-status indicator

When the camera-status indicator is on, the camera is in use.

5

6

System-status indicators

The illuminated dots, one in the ThinkPad logo on the outer lid of your computer and the other on the palm rest, show the system status of your computer:

•Blinks for three times: The computer is initially connected to power.

•On: The computer is on (in normal mode).

•Off: The computer is off or in hibernation mode.

•Blinks fast: The computer is entering hibernation mode.

Chapter 1. Product overview 7

• Blinks slowly: The computer is in sleep mode.

Locating labels that contain important product information

This section provides information to help you locate the following labels that contain important product information:

•“Machine type and model label” on page 8

•“FCC ID and IC Certification number label” on page 9

•“Certificate of Authenticity label” on page 9

•“Genuine Microsoft label” on page 10

Machine type and model label

The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

The following figure shows the location of the machine type and model of your computer.

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FCC ID and IC Certification number label

The FCC ID and IC Certification numbers for the installed wireless communication cards are not shown on the enclosure of your computer. However, Lenovo provides information on the label attached under the battery as shown to instruct you how to locate the FCC ID and IC Certification numbers inside your computer.

The FCC ID and IC Certification number label is affixed on the wireless LAN card communication card slot of the computer.

1	installed in the wireless

To remove the wireless LAN card for repair or replacement, see “Replacing a wireless LAN card” on page 126.

Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

Certificate of Authenticity label

The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operatingsystem. Thelicensed Windows versionand product key associated with the computer are printed on this label. Record this information and keep it in a safe place. You might need these numbers to start

Chapter 1. Product overview 9

your computer orreinstall the Windows 7 operating system.Depending on the model, the Certificate of Authenticity label can be on the computer cover, under thebattery, or on the power adapter.

For more information about the Certificate of Authenticity label, go to:

http://www.microsoft.com/en-us/howtotell/Hardware.aspx

The following figure shows the location of the Certificate of Authenticity label under the battery.

Genuine Microsoft label

The Genuine Microsoft® label is provided on models that are licensed to use Windows 8.1 operating system. The version of the operating system is printed on the label. If your computer model is licensed to use

the Windows 8.1 Pro operating system, that license also permits you to use the Windows 7 Professional operating system. Lenovo computers that are licensed for use with a Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware. Depending on the computer model, the Genuine Microsoft label can be on the computer cover, under the battery, or on the power adapter.

For more information about the Genuine Microsoft label, go to:

http://www.microsoft.com/en-us/howtotell/Hardware.aspx

The following figure shows the location of the Genuine Microsoft label on the bottom of your computer.

Features

This topic lists the features of your computer.

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To view the system properties of your computer, do the following:

•For Windows 7: Click Start and right-click Computer. Then click Properties.

•For Windows 8.1: From the desktop, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms. Then click Settings PC info.

Memory

• Double data rate 3 low voltage synchronous dynamic random access memory modules (DDR3 LV SDRAM)

Storage device

•2.5-inch form factor, 7-mm or 9.5-mm height hard disk drive (available on some models)

•2.5-inch form factor, 7-mm height solid-state drive (available on some models)

•2.5-inch form factor, 7-mm height hybrid drive (available on some models)

Display

The color display uses the Thin Film Transistor (TFT) technology.

•Display size: 15.6 inches (396.2 mm)

•Display resolution:

–LCD: Up to 1366 x 768 or 1920 x 1080, depending on the model

–External monitor: Up to 2048 x 1536

•Brightness control

•Integrated camera

•Integrated microphones

Keyboard

•6-row keyboard

•ThinkPad pointing device (TrackPoint pointing device and ThinkPad trackpad)

•Function keys

•Numeric keypad

Interface

•4-in-1–digital-media-card reader

•ac power connector

•Combo audio connector

•External monitor connectors (VGA connector and HDMI connector)

•Lenovo OneLink connector

•One Always On USB 3.0 connector

•One USB 2.0 connector

•One USB 3.0 connector

•RJ45 Ethernet connector

Optical drive (available on some models)

• Multi-Burner drive

Chapter 1. Product overview 11

Wireless features

•Integrated wireless LAN

•Integrated Bluetooth

Security features

• Fingerprint reader (available on some models)

Specifications

This section lists the physical specifications for your computer.

Size

•Width: 377 mm (14.84 inches)

•Depth: 255 mm (10.04 inches)

•Height: 27.1 mm (1.07 inches) or 28.9 mm (1.14 inches)

Heat output

• 45 W (154 Btu/hr) maximum or 65 W (222 Btu/hr) maximum (depending on the model)

Power source (ac power adapter)

•Sine-wave input at 50 to 60 Hz

•Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz

Operating environment

This section provides information about the operating environment of your computer.

Environment:

•Maximum altitude without pressurization: 3048 m (10 000 ft)

•Temperature

–At altitudes up to 2438 m (8000 ft)

–Operating: 5.0°C to 35.0°C (41°F to 95°F)

–Storage: 5.0°C to 43.0°C (41°F to 109°F)

–At altitudes above 2438 m (8000 ft)

–Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be at least 10°C (50°F).

•Relative humidity:

–Operating: 8% to 80%

–Storage: 5% to 95%

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Attention:

12 User Guide

•Keep electrical appliances such as an electric fan, radio, air conditioner, and microwave oven away from the computer. The strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive or hybrid drive.

•Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.

•Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo programs

Your computer comes with Lenovo programs to help you work easily and securely.

Note: The available programs are subject to change without notice.

To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support

Accessing Lenovo programs on the Windows 7 operating system

You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

Note: If you do not find the program you need, open the Lenovo ThinkVantage® Tools program to find the dimmed icon for the program. Then double-click the icon to install the program.

To access Lenovo programs through Windows Search, do the following:

1.Click the Start button and then type the program name or the icon name into the search box.

2.Locate the program by the program name or the icon name and then click the program to launch it.

To access Lenovo programs from Control Panel, do the following:

Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search.

1.Click Start Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.

2.Locate the program by the icon name and then click the program to launch it.

Depending on the model, your computer might support the following Lenovo programs:

Note: The available programs are subject to change without notice.

Table 1. Lenovo programs available on the Windows 7 operating system

Program name	Icon name
Access Connections™	Lenovo - Internet Connection
Active Protection System™	Lenovo - Airbag Protection
Communications Utility	Lenovo - Web Conferencing
Lenovo Fingerprint Manager	Lenovo - Fingerprint Manager
Lenovo SHAREit	Lenovo SHAREit
Lenovo QuickControl	Lenovo QuickControl
Lenovo QuickDisplay	Lenovo QuickDisplay

Chapter 1. Product overview 13

Table 1. Lenovo programs available on the Windows 7 operating system (continued)

Program name	Icon name
Lenovo Solution Center	Lenovo - System Health and Diagnostics
Lenovo ThinkVantage Tools	Lenovo ThinkVantage Tools
Message Center Plus	Messages from Lenovo
Password Manager	Lenovo - Password Vault
Power Manager	Lenovo - Power Controls
Recovery Media	Lenovo - Factory Recovery Disks or Create Recovery Media
Rescue and Recovery®	Lenovo - Enhanced Backup and Restore
System Update	Lenovo - Update and Drivers

Accessing Lenovo programs on the Windows 8.1 operating system

You can access Lenovo programs on the Windows 8.1 operating system from the Start screen or the Apps screen.

Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon to go to the Apps screen. Find the desired program in the list or search for the program in the search box.

Note: If you do not find the program you need, go to Lenovo PC Experience Lenovo Tools. Then you can find the program you need.

Depending on the model, your computer might support the following Lenovo programs:

Note: The available programs are subject to change without notice.

•Active Protection System

•Lenovo Fingerprint Manager

•Lenovo Companion

•Lenovo Microphone Mute

•Lenovo SHAREit

•Lenovo QuickControl

•Lenovo Settings

•Lenovo Solution Center

•Lenovo Support

•Lenovo PC Experience

•Password Manager

•System Update

An introduction to Lenovo programs

This topic provides a brief introduction to some Lenovo programs.

Note: The available programs are subject to change without notice.

14 User Guide