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Removing the rear WiFi antenna

To remove the rear WiFi antenna, do the following:

1.Turn off the computer and disconnect all power cords from electrical outlets.

2.Straighten the rear WiFi antenna so that it can be more easily twisted.

3.Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer.

Figure 61. Removing the rear WiFi antenna

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Installing or removing two rear WiFi antennas

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

This section provides instructions on how to install or remove two rear WiFi antennas.

Notes:

The rear antennas are only available on some models.

Depending on your computer model, the WiFi card module that comes with your computer might work with one or two rear antennas. For more information about one rear antenna, see “Installing or removing the rear WiFi antenna” on page 66.

Installing the rear WiFi antennas

Note: Depending on your computer model, the WiFi card module that comes with your computer might work with one or two rear antennas. If you receive two rear antennas, install both of them to the rear of your computer.

To install the rear WiFi antennas, do the following:

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1.Turn off the computer and disconnect all power cords from electrical outlets.

2.Install the two rear WiFi antennas to the rear WiFi antenna cable connectors attached on the rear of the computer.

3.Adjust the angle of the rear antennas to lower the risk of breaking the antenna by accident.

Figure 62. Installing the rear WiFi antennas

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Removing the rear WiFi antennas

To remove the rear WiFi antennas, do the following:

1.Turn off the computer and disconnect all power cords from electrical outlets.

2.Straighten the rear WiFi antennas so that it can be more easily twisted.

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3.Hold the thicker end of the rear WiFi antennas and unscrew the WiFi antennas from the rear of the computer.

Figure 63. Removing the rear WiFi antennas

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Replacing the system fan

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

This section provides instructions on how to replace the system fan.

To replace the system fan, do the following:

1.Turn off the computer and disconnect all power cords from electrical outlets.

2.Remove the computer cover. See “Removing the computer cover” on page 33.

3.Locate the system fan in the computer. See “Locating components” on page 11.

4.Remove the heat sink for easier access to the system fan. See “Replacing the heat sink” on page 55.

5.Disconnect the system fan cable from the system board. See “Locating parts on the system board” on page 12.

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6. Remove the four screws that secure the system fan to the system board.

Figure 64. Removing the screws that secure the system fan

7. Lift the failing system fan off the system board.

Figure 65. Removing the system fan

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8.Position the new system fan on the system board so that the four screws are aligned with the screw posts on the system board.

Figure 66. Installing the system fan

9. Install the four screws that secure the system fan.

Figure 67. Installing the screws that secure the system fan

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10.Connect the system fan cable to the system fan connector on the system board. See “Locating parts on the system board” on page 12.

11.Reinstall the heat sink. See “Replacing the heat sink” on page 55.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Replacing the internal speaker

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

This section provides instructions on how to replace the internal speaker.

Note: The internal speaker is only available in some models.

To replace the internal speaker, do the following:

1.Turn off the computer and disconnect all power cords from electrical outlets.

2.Remove the computer cover. See “Removing the computer cover” on page 33.

3.Locate the internal speaker in the computer. See “Locating parts on the system board” on page 12.

4.Remove the hard disk drive bracket. See “Replacing the hard disk drive bracket” on page 60.

5.Disconnect the internal speaker cable from the system board. See “Locating parts on the system board” on page 12.

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6.Press the tab 1 that secures the internal speaker and then pivot the internal speaker outward as shown to completely remove the internal speaker from the internal speaker holder.

Figure 68. Removing the internal speaker

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7.Position the new internal speaker into the internal speaker holder and then pivot the internal speaker inward until it is secured in place.

Figure 69. Installing a new internal speaker

8.Connect the internal speaker cable to the system board. See “Locating parts on the system board” on page 12.

9.Install the hard disk drive bracket on the system board. See “Replacing the hard disk drive bracket” on page 60.

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Replacing the keyboard or mouse

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

This section provides instructions on how to replace the keyboard or mouse.

To replace the keyboard or mouse, do the following:

1. Disconnect the old keyboard cable or mouse cable from the computer.

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2.Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 9 or“Locating connectors on the rear of your computer” on page 10.

Figure 70. Connecting the USB keyboard or mouse

What to do next:

To work with another piece of hardware, go to the appropriate section.

To complete the installation or replacement, go to “Completing the parts replacement” on page 75.

Completing the parts replacement

After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. Refer to Chapter 7 “Using the Setup Utility program” on page 87.

To reinstall the computer cover and reconnect cables to your computer, do the following:

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Locating components” on page 11 for the locations of various components in your computer.

2.Before reinstalling the computer cover, ensure that the cables are routed correctly. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.

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3.Position the computer cover on the chassis and then push the cover to the rear of the computer until it snaps into position.

Figure 71. Installing the computer cover

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4. Install the screw to secure the computer cover.

Figure 72. Installing the computer cover screw

5.If there is an integrated cable lock available, lock the computer. See “Attaching an integrated cable lock” on page 26.

6.Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 10.

7.To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 87.

Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

Obtaining device drivers

You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with thedevice-driverfiles.

Chapter 5. Installing or replacing hardware77

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Chapter 6. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

“Recovery information for the Windows 7 operating system” on page 79

“Recovery information for the Windows 8 operating system” on page 85

Recovery information for the Windows 7 operating system

This chapter provides information about the recovery solutions provided by Lenovo.

This chapter contains the following topics:

Creating and using recovery media

Performing backup and recovery operations

Using the Rescue and Recovery workspace

Creating and using a rescue medium

Installing or reinstalling device drivers

Solving recovery problems

Notes:

1.The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install

the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following:

a.Click Start All Programs Lenovo ThinkVantage Tools, and double-click Enhanced Backup and Restore.

b.Follow the instructions on the screen.

c.When the installation process completes, the Enhanced Backup and Restore icon is activated.

2.There are a variety of methods to choose from when considering how to recover in the event of a softwareor hardware-relatedproblem. Some methods vary depending on the type of operating system that is installed.

3.The product on the recovery media may be used only for the following purposes:

• Restore the product preinstalled on your computer

• Reinstall the product

• Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default state. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

© Copyright Lenovo 2012

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Creating recovery media

This section provides instructions on how to create recovery media.

Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices.

To create recovery media on the Windows 7 operating system, click Start All Programs Lenovo ThinkVantage Tools Factory Recovery Disks. Then, follow the instructions on the screen.

Using recovery media

This section provides instructions on how to use recovery media.

On the Windows 7 operating system, you can use recovery media to restore the contents of the hard disk drive to the factory default state. Also, you can use recovery media to put the computer in an operational state after all other methods of hard disk drive recovery have failed.

Attention: When you use recovery media to restore the contents of the hard disk to the factory default state, all the files currently on the hard disk drive will be deleted and replaced by the factory default files.

To use recovery media on the Windows 7 operating system, do the following:

1.Depending on the type of your recovery media, connect the boot medium (memory key or other USB storage device) to the computer, or insert the boot disc into the optical drive.

2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window opens, release the F12 key.

3.Select the desired startup device and press Enter. The restore process begins.

4.Follow the instructions on the screen to complete the operation.

Note: After restoring your computer hard disk drive to the factory default state, you might have to reinstall device drivers for some devices. See“Reinstalling device drivers” on page 84.

Performing backup and recovery operations

The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings. You can designate where the Rescue and Recovery program stores the backup:

In a protected area of your hard disk drive

On the secondary hard disk drive if a secondary hard disk drive is installed in your computer

On an attached external USB hard disk drive

On a network drive

On recordable discs (a recordable optical drive is required for this option)

After you have backed up the contents of the hard disk drive, you can restore the complete contents of the hard disk drive, restore selected files only, or restore the Windows operating system and applications only while keeping the other data on your hard disk drive.

Performing a backup operation

This section provides instructions on how to perform a backup operation using the Rescue and Recovery program.

To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following:

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1.From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.

Performing a recovery operation

This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.

To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following:

1.From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click the Restore your system from a backupicon.

4.Follow the instructions on the screen to complete the recovery operation.

For more information about performing a recovery operation from the Rescue and Recovery workspace, see “Using the Rescue and Recovery workspace” on page 81.

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace:

Rescue files from your hard disk drive or from a backup: The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation. You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive, a USB device, or a network drive.

Restore your hard disk drive from a Rescue and Recovery backup: If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system.

Restore your hard disk drive to the factory default state: The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state. If you have multiple partitions on your hard disk drive, you have the option to restore the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system.

Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be deleted in the recovery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure the computer is turned off.

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2.Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace.

3.If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see“Solving recovery problems” on page 84.

4.Do one of the following:

To rescue files from your hard disk drive, click Rescue files and follow the instructions on the screen.

To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Full Restore and follow the instructions on the screen.

For more information about the features of the Rescue and Recovery workspace, click Help.

Note: After restoring your hard disk drive to the factory default state, you might have to reinstall device drivers for some devices. See“Reinstalling device drivers” on page 84.

Creating and using a rescue medium

With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive.

Notes:

1.The recovery operations you can perform using a rescue medium vary depending on the operating system.

2.The rescue disc can be started in all types of optical drives.

Creating a rescue medium

This section provides instructions on how to create a rescue medium.

To create a rescue medium on the Windows 7 operating system, do the following:

1.From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.

4.In the Rescue Media area, select the type of the rescue medium you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive.

5.Click OK and follow the instructions on the screen to create a rescue medium.

Using a rescue medium

This section provides instructions on how to use the rescue medium you have created.

If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:

1.Turn off your computer.

2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window opens, release the F12 key.

3.In the Startup Device Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.

If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium:

1.Attach the USB hard disk drive to one of the USB connectors on your computer.

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2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window opens, release the F12 key.

3.In the Startup Device Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.

When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.

Reinstalling preinstalled applications and device drivers

Your computer has provisions that enable you to reinstall selected factory-installedapplications and device drivers.

Reinstalling preinstalled applications

This section provides instructions on how to reinstall preinstalled applications.

To reinstall the selected applications preinstalled on your Lenovo computer, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

4.Open the appropriate application subfolder.

5.In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-clickthe file and follow the instructions on the screen to complete the installation.

Reinstalling preinstalled device drivers

This section provides instructions on how to reinstall preinstalled device drivers.

Attention: When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer.

To reinstall the device driver for a factory-installeddevice, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

4.Open the appropriate device subfolder.

5.Do one of the following:

In the device subfolder, look for a SETUP.exe file. Double-clickthe file and follow the instructions on the screen to complete the installation.

In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

Note: If you need updated device drivers, see“Getting the latest device drivers for your computer” on page 95 for more information.

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Reinstalling software programs

If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program.

To remove a program in your system, see Microsoft Windows help system for detailed information.

To reinstall the program, do one of the following:

Note: The method of reinstalling a program varies from program to program. Refer to the documentation provided with the program to see if your program has special installation instructions.

To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information.

To reinstall selected application programs that came preinstalled from Lenovo, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the APPS folder. Within the APPS folder, there are several subfolders named for various applications installed in your computer.

4.Open the appropriate application subfolder.

5.In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-clickthe file and follow the instructions on the screen to complete the installation.

Reinstalling device drivers

To reinstall a device driver for an option you installed, refer to the documentation that comes with the option.

When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer.

For more information about reinstalling device drivers that came with your computer, see “Reinstalling preinstalled applications and device drivers” on page 83.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 82.

Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using recovery media” on page 79.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program. See“Selecting a startup device” on page 90 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, seeChapter 7 “Using the Setup Utility program” on page 87.

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

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Recovery information for the Windows 8 operating system

This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system.

Refreshing your computer

If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

Attention: If you refresh your computer, the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled, but all other programs will be removed.

To refresh your computer, do the following:

1.Move the cursor to the top-rightorbottom-rightcorner of the screen to display the charms. Click

Settings Change PC settings General.

2.In the Refresh your PC without affecting your filessection, click Get started.

Resetting your computer to the factory default settings

You can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, and reinstall all the programs and settings that came with your computer.

Attention: If you reset your computer, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep.

To reset your computer, do the following:

1.Move the cursor to the top-rightorbottom-rightcorner of the screen to display the charms. Click

Settings Change PC settings General.

2.In the Remove everything and reinstall Windowssection, click Get started.

Advanced startup options

Advanced startup options enable you to change the startup settings of your Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.

To use the advanced startup options, do the following:

1.Move the cursor to the top-rightorbottom-rightcorner of the screen to display the charms. Click

Settings Change PC settings General.

2.In the Advanced startupsection, click Restart now Troubleshoot Advanced options.

3.Restart your computer following the instructions on the screen.

For more details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system, refer to the help information system of the Windows 8 operating system.

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