ThinkCentre
User Guide
Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673
ThinkCentre
User Guide
Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673
Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 49.
First Edition (October 2010)
© Copyright Lenovo 2010.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents
Important safety information . . . . . |
vii |
Chapter 1. Product overview . . . . . . |
1 |
Features . . . . . . . . . . . . . . . . . . |
1 |
Specifications . . . . . . . . . . . . . . . . |
3 |
Software overview . . . . . . . . . . . . . . |
4 |
Software provided by Lenovo . . . . . . . . |
4 |
Adobe Reader . . . . . . . . . . . . . . |
6 |
Antivirus software. . . . . . . . . . . . . |
6 |
Locations. . . . . . . . . . . . . . . . . . |
6 |
Locating connectors on the front of your |
|
computer . . . . . . . . . . . . . . . . |
6 |
Locating connectors on the rear of your |
|
computer . . . . . . . . . . . . . . . . |
7 |
Locating components . . . . . . . . . . . |
8 |
Locating parts on the system board . . . . . |
9 |
Chapter 2. Installing or replacing |
|
hardware . . . . . . . . . . . . . . . |
11 |
Handling static-sensitive devices . . . . . . . |
11 |
Installing or replacing hardware . . . . . . . . |
11 |
Installing external options . . . . . . . . |
11 |
Opening the computer cover . . . . . . . |
12 |
Removing and reinstalling the front bezel . . |
12 |
Installing or replacing a memory module . . . |
13 |
Replacing the hard disk drive . . . . . . . |
14 |
Replacing the optical drive . . . . . . . . |
16 |
Replacing the battery . . . . . . . . . . |
17 |
Replacing the heat sink . . . . . . . . . |
18 |
Replacing the internal speaker. . . . . . . |
19 |
Replacing the front audio and USB |
|
assembly . . . . . . . . . . . . . . . |
20 |
Replacing the ac power adapter . . . . . . |
21 |
Replacing the ac power adapter bracket. . . |
22 |
Replacing the keyboard or mouse . . . . . |
25 |
Completing the parts replacement . . . . . |
25 |
Installing security features . . . . . . . . . . |
26 |
Integrated cable lock . . . . . . . . . . |
26 |
Password protection . . . . . . . . . . |
27 |
Erasing lost or forgotten passwords (clearing |
|
CMOS) . . . . . . . . . . . . . . . . |
27 |
Chapter 3. Recovery information. . . |
29 |
Creating and using recovery media . . . . . . |
29 |
Creating recovery media . . . . . . . . . |
29 |
Using recovery media . . . . . . . . . . |
30 |
Performing backup and recovery operations . . . |
30 |
Performing a backup operation . . . . . . |
30 |
Performing a recovery operation . . . . . . |
31 |
Using the Rescue and Recovery workspace . . . |
31 |
Creating and using a rescue medium . . . . . . |
32 |
Creating a rescue medium . . . . . . . . |
32 |
Using a rescue medium . . . . . . . . . |
33 |
Installing or reinstalling device drivers . . . . . |
33 |
Solving recovery problems . . . . . . . . . . |
34 |
Chapter 4. Using the Setup Utility |
|
program . . . . . . . . . . . . . . . . |
35 |
Starting the Setup Utility program . . . . . . . |
35 |
Viewing and changing settings . . . . . . . . |
35 |
Using passwords. . . . . . . . . . . . . . |
35 |
Password considerations . . . . . . . . . |
35 |
Power-On Password . . . . . . . . . . |
36 |
Administrator Password . . . . . . . . . |
36 |
Hard Disk Password. . . . . . . . . . . |
36 |
Setting, changing, and deleting a password . |
36 |
Enabling or disabling a device . . . . . . . . |
36 |
Selecting a startup device . . . . . . . . . . |
37 |
Selecting a temporary startup device . . . . |
37 |
Selecting or changing the startup device |
|
sequence . . . . . . . . . . . . . . . |
37 |
Exiting from the Setup Utility program . . . . . |
37 |
Chapter 5. Updating system |
|
programs . . . . . . . . . . . . . . . |
39 |
Using system programs . . . . . . . . . . . |
39 |
Updating (flashing) the BIOS from a disc . . . . |
39 |
Updating (flashing) the BIOS from your operating |
|
system . . . . . . . . . . . . . . . . . . |
40 |
Recovering from a POST/BIOS update failure . . |
40 |
Chapter 6. Troubleshooting and |
|
diagnostics . . . . . . . . . . . . . . |
41 |
Basic troubleshooting . . . . . . . . . . . . |
41 |
Diagnostic programs . . . . . . . . . . . . |
42 |
Lenovo ThinkVantage Toolbox . . . . . . . |
42 |
PC-Doctor for Rescue and Recovery . . . . |
43 |
PC-Doctor for DOS . . . . . . . . . . . |
43 |
Cleaning an optical mouse . . . . . . . . . . |
44 |
Chapter 7. Getting information, help, |
|
and service . . . . . . . . . . . . . . |
45 |
Information resources . . . . . . . . . . . . |
45 |
Online Books folder . . . . . . . . . . . |
45 |
Lenovo ThinkVantage Tools . . . . . . . . |
45 |
© Copyright Lenovo 2010 |
v |
ThinkVantage Productivity Center . . . . . |
45 |
Lenovo Welcome . . . . . . . . . . . . |
46 |
Access Help . . . . . . . . . . . . . . |
46 |
Safety and Warranty. . . . . . . . . . . |
46 |
Lenovo Web site (http://www.lenovo.com) . . |
46 |
Help and service . . . . . . . . . . . . . . |
47 |
Using the documentation and diagnostic |
|
programs . . . . . . . . . . . . . . . |
47 |
Calling for service. . . . . . . . . . . . |
47 |
Using other services . . . . . . . . . . |
48 |
Purchasing additional services . . . . . . |
48 |
Appendix A. Notices . . . . . . . . . |
49 |
Television output notice . . . . . . . . . . . |
50 |
European conformance CE mark . . . . . . . |
50 |
Trademarks . . . . . . . . . . . . . . . . |
50 |
Index. . . . . . . . . . . . . . . . . . |
51 |
vi ThinkCentre User Guide
CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support
© Copyright Lenovo 2010 |
vii |
viii ThinkCentre User Guide
This chapter describes the computer features, specifications, preinstalled software programs, and part and connector locations.
This section provides information about the computer features.
System information
The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 35.
Microprocessor
Your computer comes with one of the following microprocessors (internal cache size varies by model type):
•Intel® Core™ i3 microprocessor
•Intel Core i5 microprocessor
•Intel Pentium® microprocessor
Memory
• Supports up to two double data rate 3 small outline dual inline memory modules (DDR3 SODIMMs)
Internal drives
•Optical drive
•Serial Advanced Technology Attachment (SATA) hard disk drive (available in some models)
Video subsystem
• Integrated graphics card for a Video Graphics Array (VGA) connector and a DisplayPort connector
Audio subsystem
•Integrated high-definition (HD) audio
•Audio line-in connector, audio line-out connector, and microphone connector on the rear panel
•Microphone connector and headphone connector on the front panel
•Internal speaker
Connectivity
•100/1000 Mbps integrated Ethernet controller
•Peripheral Component Interconnect (PCI) Fax modem (available in some models)
System management features
•Ability to store power-on self-test (POST) hardware test results
•Automatic power-on startup
•Desktop Management Interface (DMI)
•Intel Active Management Technology (AMT) (available on some models)
© Copyright Lenovo 2010 |
1 |
•Intel Matrix Storage Manager
•Preboot Execution Environment (PXE)
•Secure Managed Client (SMC) (some models)
•System Management (SM) Basic Input/Output System (BIOS) and SM software
•Wake on LAN
•Wake on Ring
•Windows Management Instrumentation (WMI)
Input/Output (I/O) features
•Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel)
•Ethernet connector
•One DisplayPort connector
•One 9-pin serial port (optional)
•One Personal System/2® (PS/2®) keyboard connector (optional)
•One PS/2 mouse connector (optional)
•One VGA monitor connector
•Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector)
•Two audio connectors on the front panel (microphone connector and headphone connector)
For more information, see “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7.
Expansion
•One hard disk drive bay
•One optical drive bay
•One PCI card slot
Power Supply
•130-watt power adapter
•Advanced Configuration and Power Interface (ACPI) support
Security features
•Computrace
•Cover presence switch (also called intrusion switch)
•Enabling or disabling a device
•Enabling or disabling USB connectors individually
•Hard disk drive password
•Keyboard with fingerprint reader (shipped with some models)
•Power-on password (POP), administrator password, and hard disk drive password to deter unauthorized use of your computer
•Startup sequence control
•Startup without keyboard or mouse
•Support for an integrated cable lock (Kensington lock)
2 ThinkCentre User Guide
• Trusted Platform Module (TPM)
Preinstalled software programs
Your computer is preinstalled with some software programs to help you work more easily and securely. For more information, see “Software overview” on page 4.
Preinstalled operating system
Your computer is preinstalled with one of the following operating systems:
•Microsoft® Windows® 7
•Microsoft Windows Vista®
Operating system(s), certified or tested for compatibility1 (varies by model type)
• Linux®
This section lists the physical specifications for your computer.
1.The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Chapter 1. Product overview 3
Dimensions
Width: 275 mm (10.83 inches)
Height: 79 mm (3.11 inches)
Depth: 238 mm (9.37 inches)
Weight
Maximum configuration as shipped: 4.18 kg (9.22 lbs)
Environment
• Air temperature:
Operating: 10°C to 35°C (50°F to 95°F)
Non-operating: -40°C to 60°C (-40°F to 140°F)
Non-operating: -10°C to 60°C (14°F to 140°F) (without package)
• Humidity:
Operating: 20% to 80% (non-condensing)
Non-operating: 20% to 90% (non-condensing)
• Altitude:
Operating: -50 to 10 000 ft (-15.2 to 3 048 m)
Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)
Electrical input
•Input voltage:
– Low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 115 V ac
– High range:
Minimum: 200 V ac
Maximum: 240 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 230 V ac
This section describes the software preinstalled on the computers that have an internal hard disk drive and an operating system from Lenovo.
The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
Lenovo ThinkVantage Tools
The Lenovo ThinkVantage® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see “Lenovo ThinkVantage Tools” on page 45.
4 ThinkCentre User Guide
Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer.
Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
Lenovo Welcome
The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer.
ThinkVantage Rescue and Recovery
The ThinkVantage Rescue and Recovery® program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system will not start.
ThinkVantage Client Security Solution
The ThinkVantage Client Security Solution program is available on select Lenovo computers. It helps protect your information, including vital security information like passwords, encryption keys, and electronic credentials, while guarding against unauthorized user access to data.
Note: The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
Password Manager
The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites.
Note: The Password Manager program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.
Power Manager
The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer. By using the Power Manager program, you can adjust your power settings to achieve the best balance between system performance and power saving.
Product Recovery
The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings.
Fingerprint Software
The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk drive password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option.
Chapter 1. Product overview 5
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See “Lenovo ThinkVantage Toolbox” on page 42 for detailed information.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive. It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system. See “PC-Doctor for Rescue and Recovery” on page 43 for more information.
The Adobe Reader program is a tool used to view, print, and search PDF documents.
See “Online Books folder” on page 45 for more information about accessing the online books and the Lenovo Web site.
Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
Front connector locations shows the locations of the connectors on the front of your computer.
Figure 1. Front connector locations
6 ThinkCentre User Guide
1 |
USB connector |
2 |
Headphone connector |
3 |
Microphone connector |
4 |
USB connector |
Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Figure 2. Rear connector locations
1VGA monitor connector
2USB connectors (3)
3Ethernet connector
4Audio line-in connector
5PS/2 keyboard and mouse connectors (optional)
6Serial port (optional)
7Integrated cable lock slot
8 Cover-release button
9 PCI card slot
10 Audio line-out connector
11 Microphone connector
12 USB connectors (3)
13 DisplayPort connector
14 ac power adapter connector
Connector |
Description |
Audio line-in connector |
Used to receive audio signals from an external audio device, such as a stereo |
|
system. When you attach an external audio device, a cable is connected between |
|
the audio line-out connector of the device and the audio line-in connector of the |
|
computer. |
Audio line-out connector |
Used to send audio signals from the computer to external devices, such as |
|
powered stereo speakers (speakers with built-in amplifiers), headphones, |
|
multimedia keyboards, or the audio line-in connector on a stereo system or other |
|
external recording device. |
Chapter 1. Product overview 7
Connector |
Description |
DisplayPort connector |
Used to attach a high-performance monitor, a direct-drive monitor, or other |
|
devices that use a DisplayPort connector. |
Ethernet connector |
Used to attach an Ethernet cable for a local area network (LAN). |
|
Note: To operate the computer within FCC Class B limits, use a Category 5 |
|
Ethernet cable. |
Microphone connector |
Used to attach a microphone to your computer when you want to record sound or |
|
if you use speech-recognition software. |
Serial port (optional) |
Used to attach an external modem, a serial printer, or other devices that use a |
|
9-pin serial port. |
PS/2 keyboard connector |
Used to attach a keyboard that uses a PS/2 keyboard connector. |
(optional) |
|
PS/2 mouse connector (optional) |
Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 |
|
mouse connector. |
USB connector |
Used to attach a device that requires a USB connector, such as a USB keyboard, |
|
a USB mouse, a USB scanner or a USB printer. If you have more than eight USB |
|
devices, you can purchase a USB hub, which you can use to connect additional |
|
USB devices. |
VGA monitor connector |
Used to attach a VGA monitor or other devices that use a VGA monitor connector. |
Figure 3 “Component locations” on page 8 shows the locations of the various components in your computer. To open the computer cover, see “Opening the computer cover” on page 12.
Figure 3. Component locations
1 |
Optical drive |
2 |
Front bezel |
5 |
Heat sink |
6 |
Memory module |
8 ThinkCentre User Guide
3 |
Hard disk drive (installed in some models) |
7 |
Battery |
4 |
System fan assembly |
8 |
Internal speaker |
Figure 4 “System board part locations” on page 9 shows the locations of the parts on the system board.
Figure 4. System board part locations
1 |
Thermal sensor connector |
2 |
Memory slots (2) |
3 |
Battery |
4System fan connector
5Internal speaker connector
6Serial (COM) connector
7SATA connector 2 and eSATA connector
8PS/2 keyboard and mouse connector
9Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper
10PCI card slot
11Front USB connector 2
12Cover presence switch connector (Intrusion switch connector)
13Front USB, front panel, and front audio connector
14SATA connector 1
15Microprocessor fan connector
164-pin power connector
17Microprocessor
Chapter 1. Product overview 9
10 ThinkCentre User Guide
This chapter provides instructions on how to install or replace hardware for your computer.
Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
When you handle parts and other computer components, take these precautions to avoid static-electricity damage:
•Limit your movement. Movement can cause static electricity to build up around you.
•Always handle parts and other computer components carefully. Handle PCI cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
•Prevent others from touching the parts and other computer components.
•Before you replace a new part, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.
•When possible, remove the new part from the static-protective packaging, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on it.
•Do not place the part on the computer cover or other metal surface.
This section provides instructions on how to install or replace hardware for your computer. You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware.
Attention:
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:
http://www.lenovo.com/support
Notes:
1.Use only computer parts provided by Lenovo.
2.When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
You can connect external options to your computer, such as external speakers, a printer, or a scanner. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.
© Copyright Lenovo 2010 |
11 |
Attention:
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:
http://www.lenovo.com/support
This section provides instructions on how to open the computer cover.
CAUTION:
Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
To open the computer cover, do the following:
1.Remove all media from the drives. Then, turn off all attached devices and the computer.
2.Disconnect all power cords from electrical outlets.
3.Disconnect the power cords, Input/Output cables, and any other cables that are connected to the computer. See “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7.
4.Remove any locking device that secures the computer cover, such as an integrated cable lock. See “Integrated cable lock” on page 26.
5.Carefully lift and position the computer upside down as shown in .
6.Pivot the cover-release button 1 on the rear of the computer and then open the computer cover as shown.
Figure 5. Opening the computer cover
Attention:
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:
http://www.lenovo.com/support
This section provides instructions on how to remove and reinstall the front bezel.
12 ThinkCentre User Guide