Lenovo 3853, 3034, 3307, 3244, 3131 User Manual

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Lenovo 3853, 3034, 3307, 3244, 3131 User Manual

ThinkCentre

User Guide

Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673

ThinkCentre

User Guide

Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673

Note

Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 49.

First Edition (October 2010)

© Copyright Lenovo 2010.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Important safety information . . . . .

vii

Chapter 1. Product overview . . . . . .

1

Features . . . . . . . . . . . . . . . . . .

1

Specifications . . . . . . . . . . . . . . . .

3

Software overview . . . . . . . . . . . . . .

4

Software provided by Lenovo . . . . . . . .

4

Adobe Reader . . . . . . . . . . . . . .

6

Antivirus software. . . . . . . . . . . . .

6

Locations. . . . . . . . . . . . . . . . . .

6

Locating connectors on the front of your

 

computer . . . . . . . . . . . . . . . .

6

Locating connectors on the rear of your

 

computer . . . . . . . . . . . . . . . .

7

Locating components . . . . . . . . . . .

8

Locating parts on the system board . . . . .

9

Chapter 2. Installing or replacing

 

hardware . . . . . . . . . . . . . . .

11

Handling static-sensitive devices . . . . . . .

11

Installing or replacing hardware . . . . . . . .

11

Installing external options . . . . . . . .

11

Opening the computer cover . . . . . . .

12

Removing and reinstalling the front bezel . .

12

Installing or replacing a memory module . . .

13

Replacing the hard disk drive . . . . . . .

14

Replacing the optical drive . . . . . . . .

16

Replacing the battery . . . . . . . . . .

17

Replacing the heat sink . . . . . . . . .

18

Replacing the internal speaker. . . . . . .

19

Replacing the front audio and USB

 

assembly . . . . . . . . . . . . . . .

20

Replacing the ac power adapter . . . . . .

21

Replacing the ac power adapter bracket. . .

22

Replacing the keyboard or mouse . . . . .

25

Completing the parts replacement . . . . .

25

Installing security features . . . . . . . . . .

26

Integrated cable lock . . . . . . . . . .

26

Password protection . . . . . . . . . .

27

Erasing lost or forgotten passwords (clearing

 

CMOS) . . . . . . . . . . . . . . . .

27

Chapter 3. Recovery information. . .

29

Creating and using recovery media . . . . . .

29

Creating recovery media . . . . . . . . .

29

Using recovery media . . . . . . . . . .

30

Performing backup and recovery operations . . .

30

Performing a backup operation . . . . . .

30

Performing a recovery operation . . . . . .

31

Using the Rescue and Recovery workspace . . .

31

Creating and using a rescue medium . . . . . .

32

Creating a rescue medium . . . . . . . .

32

Using a rescue medium . . . . . . . . .

33

Installing or reinstalling device drivers . . . . .

33

Solving recovery problems . . . . . . . . . .

34

Chapter 4. Using the Setup Utility

 

program . . . . . . . . . . . . . . . .

35

Starting the Setup Utility program . . . . . . .

35

Viewing and changing settings . . . . . . . .

35

Using passwords. . . . . . . . . . . . . .

35

Password considerations . . . . . . . . .

35

Power-On Password . . . . . . . . . .

36

Administrator Password . . . . . . . . .

36

Hard Disk Password. . . . . . . . . . .

36

Setting, changing, and deleting a password .

36

Enabling or disabling a device . . . . . . . .

36

Selecting a startup device . . . . . . . . . .

37

Selecting a temporary startup device . . . .

37

Selecting or changing the startup device

 

sequence . . . . . . . . . . . . . . .

37

Exiting from the Setup Utility program . . . . .

37

Chapter 5. Updating system

 

programs . . . . . . . . . . . . . . .

39

Using system programs . . . . . . . . . . .

39

Updating (flashing) the BIOS from a disc . . . .

39

Updating (flashing) the BIOS from your operating

 

system . . . . . . . . . . . . . . . . . .

40

Recovering from a POST/BIOS update failure . .

40

Chapter 6. Troubleshooting and

 

diagnostics . . . . . . . . . . . . . .

41

Basic troubleshooting . . . . . . . . . . . .

41

Diagnostic programs . . . . . . . . . . . .

42

Lenovo ThinkVantage Toolbox . . . . . . .

42

PC-Doctor for Rescue and Recovery . . . .

43

PC-Doctor for DOS . . . . . . . . . . .

43

Cleaning an optical mouse . . . . . . . . . .

44

Chapter 7. Getting information, help,

 

and service . . . . . . . . . . . . . .

45

Information resources . . . . . . . . . . . .

45

Online Books folder . . . . . . . . . . .

45

Lenovo ThinkVantage Tools . . . . . . . .

45

© Copyright Lenovo 2010

v

ThinkVantage Productivity Center . . . . .

45

Lenovo Welcome . . . . . . . . . . . .

46

Access Help . . . . . . . . . . . . . .

46

Safety and Warranty. . . . . . . . . . .

46

Lenovo Web site (http://www.lenovo.com) . .

46

Help and service . . . . . . . . . . . . . .

47

Using the documentation and diagnostic

 

programs . . . . . . . . . . . . . . .

47

Calling for service. . . . . . . . . . . .

47

Using other services . . . . . . . . . .

48

Purchasing additional services . . . . . .

48

Appendix A. Notices . . . . . . . . .

49

Television output notice . . . . . . . . . . .

50

European conformance CE mark . . . . . . .

50

Trademarks . . . . . . . . . . . . . . . .

50

Index. . . . . . . . . . . . . . . . . .

51

vi ThinkCentre User Guide

Important safety information

CAUTION:

Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.

If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support

© Copyright Lenovo 2010

vii

viii ThinkCentre User Guide

Chapter 1. Product overview

This chapter describes the computer features, specifications, preinstalled software programs, and part and connector locations.

Features

This section provides information about the computer features.

System information

The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 35.

Microprocessor

Your computer comes with one of the following microprocessors (internal cache size varies by model type):

Intel® Core™ i3 microprocessor

Intel Core i5 microprocessor

Intel Pentium® microprocessor

Memory

• Supports up to two double data rate 3 small outline dual inline memory modules (DDR3 SODIMMs)

Internal drives

Optical drive

Serial Advanced Technology Attachment (SATA) hard disk drive (available in some models)

Video subsystem

• Integrated graphics card for a Video Graphics Array (VGA) connector and a DisplayPort connector

Audio subsystem

Integrated high-definition (HD) audio

Audio line-in connector, audio line-out connector, and microphone connector on the rear panel

Microphone connector and headphone connector on the front panel

Internal speaker

Connectivity

100/1000 Mbps integrated Ethernet controller

Peripheral Component Interconnect (PCI) Fax modem (available in some models)

System management features

Ability to store power-on self-test (POST) hardware test results

Automatic power-on startup

Desktop Management Interface (DMI)

Intel Active Management Technology (AMT) (available on some models)

© Copyright Lenovo 2010

1

Intel Matrix Storage Manager

Preboot Execution Environment (PXE)

Secure Managed Client (SMC) (some models)

System Management (SM) Basic Input/Output System (BIOS) and SM software

Wake on LAN

Wake on Ring

Windows Management Instrumentation (WMI)

Input/Output (I/O) features

Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel)

Ethernet connector

One DisplayPort connector

One 9-pin serial port (optional)

One Personal System/2® (PS/2®) keyboard connector (optional)

One PS/2 mouse connector (optional)

One VGA monitor connector

Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector)

Two audio connectors on the front panel (microphone connector and headphone connector)

For more information, see “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7.

Expansion

One hard disk drive bay

One optical drive bay

One PCI card slot

Power Supply

130-watt power adapter

Advanced Configuration and Power Interface (ACPI) support

Security features

Computrace

Cover presence switch (also called intrusion switch)

Enabling or disabling a device

Enabling or disabling USB connectors individually

Hard disk drive password

Keyboard with fingerprint reader (shipped with some models)

Power-on password (POP), administrator password, and hard disk drive password to deter unauthorized use of your computer

Startup sequence control

Startup without keyboard or mouse

Support for an integrated cable lock (Kensington lock)

2 ThinkCentre User Guide

• Trusted Platform Module (TPM)

Preinstalled software programs

Your computer is preinstalled with some software programs to help you work more easily and securely. For more information, see “Software overview” on page 4.

Preinstalled operating system

Your computer is preinstalled with one of the following operating systems:

Microsoft® Windows® 7

Microsoft Windows Vista®

Operating system(s), certified or tested for compatibility1 (varies by model type)

• Linux®

Specifications

This section lists the physical specifications for your computer.

1.The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

Chapter 1. Product overview 3

Dimensions

Width: 275 mm (10.83 inches)

Height: 79 mm (3.11 inches)

Depth: 238 mm (9.37 inches)

Weight

Maximum configuration as shipped: 4.18 kg (9.22 lbs)

Environment

• Air temperature:

Operating: 10°C to 35°C (50°F to 95°F)

Non-operating: -40°C to 60°C (-40°F to 140°F)

Non-operating: -10°C to 60°C (14°F to 140°F) (without package)

• Humidity:

Operating: 20% to 80% (non-condensing)

Non-operating: 20% to 90% (non-condensing)

• Altitude:

Operating: -50 to 10 000 ft (-15.2 to 3 048 m)

Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)

Electrical input

Input voltage:

– Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 115 V ac

– High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 230 V ac

Software overview

This section describes the software preinstalled on the computers that have an internal hard disk drive and an operating system from Lenovo.

Software provided by Lenovo

The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see “Lenovo ThinkVantage Tools” on page 45.

4 ThinkCentre User Guide

Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer.

Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.

Lenovo Welcome

The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer.

ThinkVantage Rescue and Recovery

The ThinkVantage Rescue and Recovery® program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system will not start.

ThinkVantage Client Security Solution

The ThinkVantage Client Security Solution program is available on select Lenovo computers. It helps protect your information, including vital security information like passwords, encryption keys, and electronic credentials, while guarding against unauthorized user access to data.

Note: The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.

Password Manager

The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites.

Note: The Password Manager program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.

Power Manager

The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer. By using the Power Manager program, you can adjust your power settings to achieve the best balance between system performance and power saving.

Product Recovery

The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings.

Fingerprint Software

The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk drive password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option.

Chapter 1. Product overview 5

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See “Lenovo ThinkVantage Toolbox” on page 42 for detailed information.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive. It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system. See “PC-Doctor for Rescue and Recovery” on page 43 for more information.

Adobe Reader

The Adobe Reader program is a tool used to view, print, and search PDF documents.

See “Online Books folder” on page 45 for more information about accessing the online books and the Lenovo Web site.

Antivirus software

Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.

Locations

Locating connectors on the front of your computer

Front connector locations shows the locations of the connectors on the front of your computer.

Figure 1. Front connector locations

6 ThinkCentre User Guide

1

USB connector

2

Headphone connector

3

Microphone connector

4

USB connector

Locating connectors on the rear of your computer

Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

Figure 2. Rear connector locations

1VGA monitor connector

2USB connectors (3)

3Ethernet connector

4Audio line-in connector

5PS/2 keyboard and mouse connectors (optional)

6Serial port (optional)

7Integrated cable lock slot

8 Cover-release button

9 PCI card slot

10 Audio line-out connector

11 Microphone connector

12 USB connectors (3)

13 DisplayPort connector

14 ac power adapter connector

Connector

Description

Audio line-in connector

Used to receive audio signals from an external audio device, such as a stereo

 

system. When you attach an external audio device, a cable is connected between

 

the audio line-out connector of the device and the audio line-in connector of the

 

computer.

Audio line-out connector

Used to send audio signals from the computer to external devices, such as

 

powered stereo speakers (speakers with built-in amplifiers), headphones,

 

multimedia keyboards, or the audio line-in connector on a stereo system or other

 

external recording device.

Chapter 1. Product overview 7

Connector

Description

DisplayPort connector

Used to attach a high-performance monitor, a direct-drive monitor, or other

 

devices that use a DisplayPort connector.

Ethernet connector

Used to attach an Ethernet cable for a local area network (LAN).

 

Note: To operate the computer within FCC Class B limits, use a Category 5

 

Ethernet cable.

Microphone connector

Used to attach a microphone to your computer when you want to record sound or

 

if you use speech-recognition software.

Serial port (optional)

Used to attach an external modem, a serial printer, or other devices that use a

 

9-pin serial port.

PS/2 keyboard connector

Used to attach a keyboard that uses a PS/2 keyboard connector.

(optional)

 

PS/2 mouse connector (optional)

Used to attach a mouse, a trackball, or other pointing devices that use a PS/2

 

mouse connector.

USB connector

Used to attach a device that requires a USB connector, such as a USB keyboard,

 

a USB mouse, a USB scanner or a USB printer. If you have more than eight USB

 

devices, you can purchase a USB hub, which you can use to connect additional

 

USB devices.

VGA monitor connector

Used to attach a VGA monitor or other devices that use a VGA monitor connector.

Locating components

Figure 3 “Component locations” on page 8 shows the locations of the various components in your computer. To open the computer cover, see “Opening the computer cover” on page 12.

Figure 3. Component locations

1

Optical drive

2

Front bezel

5

Heat sink

6

Memory module

8 ThinkCentre User Guide

3

Hard disk drive (installed in some models)

7

Battery

4

System fan assembly

8

Internal speaker

Locating parts on the system board

Figure 4 “System board part locations” on page 9 shows the locations of the parts on the system board.

Figure 4. System board part locations

1

Thermal sensor connector

2

Memory slots (2)

3

Battery

4System fan connector

5Internal speaker connector

6Serial (COM) connector

7SATA connector 2 and eSATA connector

8PS/2 keyboard and mouse connector

9Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper

10PCI card slot

11Front USB connector 2

12Cover presence switch connector (Intrusion switch connector)

13Front USB, front panel, and front audio connector

14SATA connector 1

15Microprocessor fan connector

164-pin power connector

17Microprocessor

Chapter 1. Product overview 9

10 ThinkCentre User Guide

Chapter 2. Installing or replacing hardware

This chapter provides instructions on how to install or replace hardware for your computer.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.

When you handle parts and other computer components, take these precautions to avoid static-electricity damage:

Limit your movement. Movement can cause static electricity to build up around you.

Always handle parts and other computer components carefully. Handle PCI cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

Prevent others from touching the parts and other computer components.

Before you replace a new part, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

When possible, remove the new part from the static-protective packaging, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on it.

Do not place the part on the computer cover or other metal surface.

Installing or replacing hardware

This section provides instructions on how to install or replace hardware for your computer. You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware.

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:

http://www.lenovo.com/support

Notes:

1.Use only computer parts provided by Lenovo.

2.When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

Installing external options

You can connect external options to your computer, such as external speakers, a printer, or a scanner. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.

© Copyright Lenovo 2010

11

Opening the computer cover

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:

http://www.lenovo.com/support

This section provides instructions on how to open the computer cover.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.

To open the computer cover, do the following:

1.Remove all media from the drives. Then, turn off all attached devices and the computer.

2.Disconnect all power cords from electrical outlets.

3.Disconnect the power cords, Input/Output cables, and any other cables that are connected to the computer. See “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7.

4.Remove any locking device that secures the computer cover, such as an integrated cable lock. See “Integrated cable lock” on page 26.

5.Carefully lift and position the computer upside down as shown in .

6.Pivot the cover-release button 1 on the rear of the computer and then open the computer cover as shown.

Figure 5. Opening the computer cover

Removing and reinstalling the front bezel

Attention:

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:

http://www.lenovo.com/support

This section provides instructions on how to remove and reinstall the front bezel.

12 ThinkCentre User Guide

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