Lenovo 2945, 3224, 3198, 2929, 3187 User Manual

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ThinkCentre

User Guide

Machine Types: 2756, 2800, 2929, 2932, 2934, 2941, 2945, 2961, 2982, 2988, 2993, 2996, 3181, 3183, 3185, 3187, 3198, 3202, 3207, 3209, 3214, 3218, 3224, 3227, 3306, 3393, and 3395

Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 129.

Second Edition (September 2012)

© Copyright Lenovo 2012.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Important safety information . . . . . .

v

Service and upgrades . . . . . . . . . . . . .

v

Static electricity prevention. . . . . . . . . . .

v

Power cords and power adapters . . . . . . . .

vi

Extension cords and related devices . . . . . . .

vi

Plugs and outlets. . . . . . . . . . . . . .

vii

External devices . . . . . . . . . . . . . .

vii

Heat and product ventilation . . . . . . . . .

vii

Operating environment . . . . . . . . . . .

viii

Modem safety information . . . . . . . . . .

viii

Laser compliance statement . . . . . . . . . .

ix

Power supply statement . . . . . . . . . . . .

ix

Cleaning and maintenance . . . . . . . . . . .

ix

Chapter 1. Product overview . . . . . .

1

Features . . . . . . . . . . . . . . . . . .

1

Specifications . . . . . . . . . . . . . . . .

4

Lenovo programs . . . . . . . . . . . . . .

5

Accessing Lenovo programs on the Windows

 

7 operating system . . . . . . . . . . . .

5

Accessing Lenovo programs on the Windows

 

8 operating system . . . . . . . . . . . .

6

An introduction to Lenovo programs . . . . .

6

Locations. . . . . . . . . . . . . . . . . .

8

Locating connectors, controls, and indicators

 

on the front of your computer . . . . . . . .

9

Locating connectors on the rear of your

 

computer . . . . . . . . . . . . . . .

10

Locating components . . . . . . . . . .

12

Locating parts on the system board . . . .

12

Locating internal drives . . . . . . . . .

15

Machine type and model label. . . . . . .

16

Chapter 2. Using your computer . . .

17

Frequently asked questions . . . . . . . . .

17

Accessing Control Panel on the Windows 8

 

operating system. . . . . . . . . . . . . .

17

Using the keyboard . . . . . . . . . . . . .

18

Using Windows shortcut keys . . . . . . .

18

Using the blue ThinkVantage button . . . .

18

Using a fingerprint reader . . . . . . . .

18

Using the wheel mouse . . . . . . . . . . .

19

Adjusting audio . . . . . . . . . . . . . .

19

About your computer audio . . . . . . . .

19

Setting the volume from the desktop . . . .

19

Setting the volume from Control Panel . . .

20

Using CDs and DVDs . . . . . . . . . . . .

20

Handling and storing CD and DVD media . .

20

Playing a CD or DVD . . . . . . . . . .

21

Recording a CD or DVD . . . . . . . . .

21

Chapter 3. You and your computer .

.

23

Accessibility and comfort . . . . . . . . .

.

23

Arranging your workspace . . . . . . .

.

23

Comfort . . . . . . . . . . . . . .

.

23

Glare and lighting . . . . . . . . . . .

.

24

Air circulation . . . . . . . . . . . .

.

24

Electrical outlets and cable lengths . . . .

.

24

Registering your computer . . . . . . . . .

.

25

Moving your computer to another country or

 

 

region . . . . . . . . . . . . . . . . .

.

25

Voltage-selection switch . . . . . . . .

.

25

Replacement power cords . . . . . . .

.

26

Chapter 4. Security . . . . . . . . . .

27

Security features . . . . . . . . . . . . . .

27

Attaching an integrated cable lock . . . . . . .

28

Using passwords. . . . . . . . . . . . . .

28

BIOS passwords . . . . . . . . . . . .

28

Windows passwords . . . . . . . . . .

29

Configuring the fingerprint reader . . . . . . .

29

Using and understanding firewalls . . . . . . .

29

Protecting data against viruses . . . . . . . .

29

Chapter 5. Installing or replacing

 

hardware . . . . . . . . . . . . . . .

31

Handling static-sensitive devices . . . . . . .

31

Installing or replacing hardware . . . . . . . .

31

Installing external options . . . . . . . .

31

Opening the computer cover . . . . . . .

32

Removing and reinstalling the front bezel . .

32

Accessing the system board components and

 

drives . . . . . . . . . . . . . . . .

34

Installing or replacing a memory module . . .

35

Installing or replacing a PCI card . . . . . .

37

Installing or replacing the card reader . . . .

39

Installing or replacing the mSATA solid state

 

drive . . . . . . . . . . . . . . . . .

44

Replacing the battery . . . . . . . . . .

51

Installing the solid state disk . . . . . . .

52

Replacing the hard disk drive . . . . . . .

54

Replacing the optical drive . . . . . . . .

56

Replacing the heat sink and fan assembly . .

59

Replacing the power supply assembly . . .

62

Replacing the microprocessor . . . . . . .

67

© Copyright Lenovo 2012

i

Replacing the cover presence switch . . . .

70

Replacing the internal speaker. . . . . . .

72

Replacing the front audio and USB

 

assembly . . . . . . . . . . . . . . .

74

Replacing the WiFi units . . . . . . . . .

76

Installing or removing the rear WiFi antenna .

80

Installing or removing the front WiFi antenna .

82

Replacing the keyboard or mouse . . . . .

85

Completing the parts replacement . . . . .

85

Chapter 6. Recovery information . . .

87

Recovery information for the Windows 7 operating

 

system . . . . . . . . . . . . . . . . . .

87

Creating and using recovery media . . . . .

87

Performing backup and recovery operations .

88

Using the Rescue and Recovery workspace .

89

Creating and using a rescue medium . . . .

90

Reinstalling preinstalled applications and

 

device drivers . . . . . . . . . . . . .

91

Reinstalling software programs . . . . . .

92

Reinstalling device drivers . . . . . . . .

92

Solving recovery problems . . . . . . . .

92

Recovery information for the Windows 8 operating

 

system . . . . . . . . . . . . . . . . . .

93

Chapter 7. Using the Setup Utility

 

program . . . . . . . . . . . . . . . .

95

Starting the Setup Utility program . . . . . . .

95

Viewing and changing settings . . . . . . . .

95

Using passwords. . . . . . . . . . . . . .

95

Password considerations . . . . . . . . .

96

Power-On Password . . . . . . . . . .

96

Administrator Password . . . . . . . . .

96

Hard Disk Password. . . . . . . . . . .

96

Setting, changing, and deleting a password .

96

Erasing lost or forgotten passwords (clearing

 

CMOS) . . . . . . . . . . . . . . . .

97

Enabling or disabling a device . . . . . . . .

97

Selecting a startup device . . . . . . . . . .

98

Selecting a temporary startup device . . . .

98

Selecting or changing the startup device

 

sequence . . . . . . . . . . . . . . .

98

Enabling ErP compliance mode . . . . . . . .

98

ICE performance mode . . . . . . . . . . .

99

ICE thermal alert . . . . . . . . . . . . . .

99

Exiting the Setup Utility program . . . . . . .

100

Chapter 8. Updating system

 

programs . . . . . . . . . . . . . .

101

Using system programs . . . . . . . . . . .

101

Updating (flashing) the BIOS from a disc . . . .

101

Updating (flashing) the BIOS from your operating

 

system . . . . . . . . . . . . . . . . . .

102

Recovering from a POST/BIOS update failure . .

102

Chapter 9. Preventing problems . .

103

Keeping your computer current . . . . . . . .

103

Getting the latest device drivers for your

 

computer . . . . . . . . . . . . . . .

103

Updating your operating system . . . . . .

103

Using System Update . . . . . . . . . .

104

Cleaning and maintenance . . . . . . . . . .

104

Basics . . . . . . . . . . . . . . . .

104

Cleaning your computer . . . . . . . . .

105

Good maintenance practices . . . . . . .

106

Moving your computer . . . . . . . . . . .

106

Chapter 10. Troubleshooting and

 

diagnostics . . . . . . . . . . . . .

107

Basic troubleshooting . . . . . . . . . . . .

107

Troubleshooting procedure . . . . . . . . . .

108

Troubleshooting . . . . . . . . . . . . . .

108

Audio problems . . . . . . . . . . . .

109

CD problems . . . . . . . . . . . . .

110

DVD problems . . . . . . . . . . . . .

111

Intermittent problems . . . . . . . . . .

113

Keyboard, mouse, or pointing device

 

problems . . . . . . . . . . . . . . .

113

Monitor problems. . . . . . . . . . . .

115

Networking problems . . . . . . . . . .

116

Option problems . . . . . . . . . . . .

119

Performance and lockup problems . . . . .

120

Printer problems . . . . . . . . . . . .

122

Serial port problems. . . . . . . . . . .

122

Software problems . . . . . . . . . . .

123

USB problems . . . . . . . . . . . . .

124

Lenovo Solution Center . . . . . . . . . . .

124

Chapter 11. Getting information, help,

 

and service . . . . . . . . . . . . .

125

Information resources . . . . . . . . . . . .

125

Lenovo ThinkVantage Tools . . . . . . . .

125

Lenovo Welcome . . . . . . . . . . . .

125

Help and Support. . . . . . . . . . . .

125

Safety and Warranty. . . . . . . . . . .

125

Lenovo Web site . . . . . . . . . . . .

125

Lenovo Support Web site. . . . . . . . .

126

Help and service . . . . . . . . . . . . . .

126

Using the documentation and diagnostic

 

program . . . . . . . . . . . . . . .

126

Calling for service. . . . . . . . . . . .

126

Using other services . . . . . . . . . .

127

Purchasing additional services . . . . . .

127

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Appendix A. Notices. . . . . . . . .

129

Trademarks . . . . . . . . . . . . . . . .

130

Appendix B. Regulatory

 

information . . . . . . . . . . . . .

131

Export classification notice . . . . . . . . . .

131

Electronic emissions notices . . . . . . . . .

131

Federal Communications Commission

 

Declaration of Conformity . . . . . . . .

131

Additional regulatory information . . . . . . .

133

Appendix C. WEEE and recycling

 

information . . . . . . . . . . . . .

135

Important WEEE information . . . . . . . . .

135

Recycling information . . . . . . . . . . . .

135

Recycling information for Brazil . . . . . . . .

136

Battery recycling information for Taiwan . . . . . 136

Battery recycling information for the European

Union . . . . . . . . . . . . . . . . . . 137

Appendix D. Restriction of Hazardous Substances Directive (RoHS) . . . . 139

China RoHS. . . . . . . . . . . . . . . . 139 Turkish RoHS . . . . . . . . . . . . . . . 139 Ukraine RoHS . . . . . . . . . . . . . . . 139 India RoHS . . . . . . . . . . . . . . . . 140

Appendix E. ENERGY STAR model information . . . . . . . . . . . . . 141

Index. . . . . . . . . . . . . . . . . 143

© Copyright Lenovo 2012

iii

iv ThinkCentre User Guide

Important safety information

CAUTION:

Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.

If you no longer have a copy of the Safety, Warranty, and Setup Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always ensure that the power is turned off and that the product is unplugged from any power source. For more information on CRUs, refer to Chapter 5 “Installing or replacing hardware” on page 31. If you have any questions or concerns, contact the Customer Support Center.

Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover.

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option

© Copyright Lenovo 2012

v

or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:

Limit your movement. Movement can cause static electricity to build up around you.

Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.

Prevent others from touching components.

When you install a static-sensitive option or CRU, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

When possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the static-protective packaging on a smooth, level surface and place the part on it.

Do not place the part on the computer cover or other metal surface.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.

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Plugs and outlets

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.

Ensure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.

Ensure that the power outlet provides the correct voltage and current for the product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

External devices

Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.

Heat and product ventilation

Computers, power adapters, and many accessories can generate heat when turned on and when batteries are charging. Always follow these basic precautions:

Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging. Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn.

Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.

Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently.

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For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer:

Keep the cover closed whenever the computer is plugged in.

Regularly inspect the outside of the computer for dust accumulation.

Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.

Do not restrict or block any ventilation openings.

Do not store or operate your computer inside furniture, as this might increase the risk of overheating.

Airflow temperatures into the computer should not exceed 35°C (95°F).

Do not install air filtration devices. They may interfere with proper cooling.

Operating environment

The optimal environment in which to use your computer is 10°C-35°C (50°F-95°F) with humidity ranging between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F), allow the cold computer to rise slowly to an optimal operating temperature of 10°C-35°C (50°F-95°F) before use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer.

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive.

Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.

Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Modem safety information

CAUTION:

To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) telecommunication line cord listed by Underwriters Laboratories (UL) or certified by the Canadian Standards Association (CSA).

To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as:

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

viii ThinkCentre User Guide

Laser compliance statement

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Power supply statement

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Cleaning and maintenance

Keep your computer and workspace clean. Shut down the computer and then disconnect the power cord before cleaning the computer. Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces.

© Copyright Lenovo 2012

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x ThinkCentre User Guide

Chapter 1. Product overview

This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives.

Features

This section introduces the computer features. The information covers a variety of models.

To view the information about your specific model, do one of the following:

Go into the Setup Utility program by following the instructions in Chapter 7 “Using the Setup Utility program” on page 95. Then, select Main System Summary to view the information.

On the Microsoft® Windows® 7 operation system, click Start, right-click Computer, and select Properties to view the information.

On the Windows 8 operating system, move your cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Settings PC info to view the information.

Microprocessor

Your computer comes with one of the following microprocessors (internal cache size varies by model type):

Intel® Core™ i3 microprocessor

Intel Core i5 microprocessor

Intel Core i7 microprocessor

Intel Celeron® microprocessor

Intel Pentium® microprocessor

Memory

Your computer supports up to four double data rate 3 unbuffered dual inline memory modules (DDR3 UDIMMs).

Internal drives

Optical drive: DVD-ROM or DVD-R (optional)

Serial Advanced Technology Attachment (SATA) hard disk drive

SATA solid state disk

Note: Your computer supports SATA 2.0 and SATA 3.0 devices. For more information, see “Locating parts on the system board” on page 12.

Video subsystem

Integrated graphics for a Video Graphics Array (VGA) connector and a DisplayPort connector

Peripheral Component Interconnect (PCI) Express x16 graphics card slot on the system board for a discrete graphics card

Audio subsystem

• Integrated high-definition (HD) audio

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Audio line-in connector, audio line-out connector, and microphone connector on the rear panel

Microphone connector and headphone connector on the front panel

Internal speaker (installed in some models)

Connectivity

100/1000 Mbps integrated Ethernet controller

PCI Fax modem (installed in some models)

System management features

Ability to store power-on self-test (POST) hardware test results

Desktop Management Interface (DMI)

Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.

Intel Standard Manageability

Intel Standard Manageability is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair.

Intel Matrix Storage Manager

Intel Matrix Storage Manager is a device driver that provides support for SATA RAID 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance.

Preboot Execution Environment (PXE)

The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices (such as the hard disk drive) or installed operating systems.

Intelligent Cooling Engine (ICE)

The Intelligent Cooling Engine is a system thermal management solution that enables your computer to run with better thermal and acoustic performance. The ICE function also monitors the thermal

performance of your computer to identify thermal problems. For more information, see “ICE performance mode” on page 99 and “ICE thermal alert” on page 99.

System Management (SM) Basic Input/Output System (BIOS) and SM software

The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or application to store and retrieve information specific about the computer in question.

Wake on LAN

Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message. The message is usually sent by a program running on another computer on the same local area network.

Wake on Ring

Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode.

Windows Management Instrumentation (WMI)

Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification.

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Input/Output (I/O) features

9-pin serial port (one standard and one optional)

Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel)

One DisplayPort connector

One Ethernet connector

One Personal System/2 (PS/2) keyboard connector (optional)

One PS/2 mouse connector (optional)

One VGA monitor connector

Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector)

Two audio connectors on the front panel (microphone connector and headphone connector)

For more information, see “Locating connectors, controls, and indicators on the front of your computer” on page 9 and “Locating connectors on the rear of your computer” on page 10.

Expansion

One hard disk drive bay

One optical drive bay

One PCI Express x1 card slot

One PCI Express x16 graphics card slot

Two PCI card slots

Power supply

Your computer comes with a 240-watt automatic voltage-sensing power supply.

Security features

Computrace Agent software embedded in firmware

Cover presence switch (also called intrusion switch)

Ability to enable or disable a device

Ability to enable and disable USB connectors individually

Keyboard with fingerprint reader (shipped with some models)

Power-on password (POP), administrator password, and hard disk drive password to deter unauthorized use of your computer

Startup sequence control

Startup without keyboard or mouse

Support for an integrated cable lock (Kensington lock)

Trusted Platform Module (TPM)

For more information, see Chapter 4 “Security” on page 27.

Preinstalled software programs

Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 5.

Preinstalled operating system

Chapter 1. Product overview 3

Your computer is preinstalled with one of the following operating systems:

Microsoft Windows 7 operating system

Microsoft Windows 8 operating system

Operating system(s), certified or tested for compatibility1 (varies by model type)

Linux®

Microsoft Windows XP Professional SP 3

Specifications

This section lists the physical specifications for your computer.

Dimensions

Width: 338 mm (13.31 inches)

Height: 99.7 mm (3.93 inches)

Depth: 385.4 mm (15.17 inches)

Weight

Maximum configuration as shipped: 7.5 kg (16.53 lb)

Environment

• Air temperature:

Operating: 10°C to 35°C (50°F to 95°F)

Storage: -40°C to 60°C (-40°F to 140°F) in original shipping package

Storage: -10°C to 60°C (14°F to 140°F) without package

• Humidity:

Operating: 20% to 80% (non-condensing)

Storage: 20% to 90% (non-condensing)

• Altitude:

Operating: -50 to 10 000 ft (-15.2 to 3048 m)

Storage: -50 to 35 000 ft (-15.2 to 10 668 m)

Electrical input

Input voltage:

– Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50 to 60 Hz

– High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50 to 60 Hz

1.The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

4 ThinkCentre User Guide

Lenovo programs

Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary.

Accessing Lenovo programs on the Windows 7 operating system

On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ThinkVantage® Tools program or from Control Panel.

Accessing Lenovo programs from the Lenovo ThinkVantage Tools program

To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start All Programs Lenovo ThinkVantage Tools. Then double-click a program icon to access the program.

Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated.

Table 1. Programs in the Lenovo ThinkVantage Tools program

Program

Icon name

 

 

Communications Utility

Web Conferencing

 

 

Fingerprint Software

Fingerprint Reader

 

 

Lenovo Solution Center

System Health and Diagnostics

 

 

Password Manager

Password Vault

 

 

Power Manager

Power Controls

 

 

Recovery Media

Factory Recovery Disks

 

 

Rescue and Recovery®

Enhanced Backup and Restore

SimpleTap

SimpleTap

 

 

System Update

Update and Drivers

 

 

View Management Utility

Screen Layout

 

 

Note: Depending on your computer model, some of the programs might not be available.

Accessing Lenovo programs from Control Panel

To access Lenovo programs from Control Panel, click Start Control Panel. Then depending on the program you want to access, click the corresponding section and then click the corresponding green text.

Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated, and you can find the program in Control Panel.

The programs and the corresponding sections and green texts in Control Panel are listed in the following table.

Chapter 1. Product overview 5

Table 2. Programs in Control Panel

Program

Control Panel section

Green text in Control Panel

 

 

 

Communications Utility

Hardware and Sound

Lenovo - Web Conferencing

 

 

 

Fingerprint Software

System and Security

Lenovo - Fingerprint Reader

 

Hardware and Sound

 

 

 

 

Lenovo Solution Center

System and Security

Lenovo - System Health and

 

 

Diagnostics

 

 

 

Password Manager

System and Security

Lenovo - Password Vault

 

User Accounts and Family Safety

 

 

 

 

Power Manager

Hardware and Sound

Lenovo - Power Controls

 

System and Security

 

 

 

 

Recovery Media

System and Security

Lenovo - Factory Recovery Disks

 

 

 

Rescue and Recovery

System and Security

Lenovo - Enhanced Backup and

 

 

Restore

 

 

 

SimpleTap

Programs

Lenovo - SimpleTap

 

 

 

System Update

System and Security

Lenovo - Update and Drivers

 

 

 

View Management Utility

System and Security

Lenovo View Management Utility

 

 

 

Note: Depending on your computer model, some of the programs might not be available.

Accessing Lenovo programs on the Windows 8 operating system

If your computer is preinstalled with the Windows 8 operating system, you can access Lenovo programs by doing either of the following:

Click the Lenovo Start icon from the taskbar. A list of programs is displayed. Double-click a Lenovo program to launch it. If a desired program is not in the list, click the plus icon +.

Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms. Then click the Search charm to search for the desired program.

Your computer supports the following Lenovo programs:

Fingerprint Software

Lenovo Companion

Lenovo Experience

Lenovo Solution Center

Lenovo Start

Lenovo Support

Password Manager

System Update

An introduction to Lenovo programs

This topic provides a brief introduction to some Lenovo programs.

Note: Depending on your computer model, some of the programs might not be available.

Communications Utility

6 ThinkCentre User Guide

The Communications Utility program provides a central location for integrated camera and microphone settings. It controls advanced settings for the integrated microphone and camera to optimize Web conferencing and Voice over IP (VOIP) experience.

Fingerprint Software

The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option.

Lenovo Cloud Storage

The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud.

Lenovo Companion

Through the Lenovo Companion program, you can get the information about the accessories for your computer, view bolgs and articles about your computer, and check for other recommended programs.

Lenovo Experience

Use the Lenovo Experience program to enhance your computing experience by turning your computer into a portable hotspot, configuring camera and audio settings, optimizing your power plan settings, and creating and managing multiple network profiles.

Lenovo Solution Center

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

Lenovo Start

The Lenovo Start program provides you with quick access to programs installed on your computer, including Lenovo programs, Microsoft programs, and other third party programs.

Lenovo Support

The Lenovo Support program enables you to register your computer with Lenovo, check the computer health condition and battery status, download and view user manuals for your computer, get the warranty information of your computer, and explore help and support information.

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

Lenovo Welcome

The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer.

Password Manager

The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites.

Power Manager

The Power Manager program provides convenient, flexible, and complete power management for your computer. It enables you to adjust your computer power settings to achieve the best balance between performance and power saving.

Recovery Media

Chapter 1. Product overview 7

The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings.

Rescue and Recovery

The Rescue and Recovery program is a one-button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

SimpleTap

The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers, adjusting the volume, locking the computer operating system, launching a program, opening a Web page, opening a file, and so on. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download various applications and computer software.

To start the SimpleTap program in a quick way, do any of the following:

Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time.

Press the blue ThinkVantage button if your keyboard has one.

Note: The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the SimpleTap program, you can download it from http://www.lenovo.com/support.

System Update

The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs).

View Management Utility

The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop. The program also is able to work across multiple monitors to improve your productivity.

Locations

This section provides information to help you locate the connectors on the front and rear of your computer, parts on the system board, and components and internal drives in your computer.

8 ThinkCentre User Guide

Locating connectors, controls, and indicators on the front of your computer

Figure 1 “Front connector, control, and indicator locations” on page 9 shows the locations of the connectors, controls, and indicators on the front of your computer.

Figure 1. Front connector, control, and indicator locations

1

Optical drive eject/close button

2

Power switch

3

Hard disk drive activity indicator

4

Power indicator

5

USB 2.0 connector (USB port 2)

6

Microphone connector

7

Headphone connector

8

USB 2.0 connector (USB port 1)

Chapter 1. Product overview 9

Locating connectors on the rear of your computer

Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

Figure 2. Rear connector locations

1

Power cord connector

2

Serial port (Serial port 1)

3

VGA monitor connector

4

DisplayPort connector

5

USB 3.0 connectors (USB ports 5 to 8)

6

USB 2.0 connectors (USB ports 3 and 4)

7

Microphone connector

8

Audio line-out connector

9

Audio line-in connector

10

PCI Express x16 graphics card slot

11

PCI Express x1 card slot

12

PCI card slots (2)

13

Optional serial port (Serial port 2)

14

Cable lock slots (2)

15

Ethernet connector

16

Integrated cable lock (Kingston lock) slot

17

Cover-release button

18

PS/2 keyboard and mouse connectors (optional)

Connector

Description

Audio line-in connector

Used to receive audio signals from an external audio device, such as a stereo

 

system. When you attach an external audio device, a cable is connected between

 

the audio line-out connector of the device and the audio line-in connector of the

 

computer.

Audio line-out connector

Used to send audio signals from the computer to external devices, such as

 

powered stereo speakers (speakers with built-in amplifiers), headphones,

 

multimedia keyboards, or the audio line-in connector on a stereo system or other

 

external recording device.

10 ThinkCentre User Guide

Connector

Description

DisplayPort connector

Used to attach a high-performance monitor, a direct-drive monitor, or other

 

devices that use a DisplayPort connector.

Ethernet connector

Used to attach an Ethernet cable for a local area network (LAN).

 

Note: To operate the computer within FCC Class B limits, use a Category 5

 

Ethernet cable.

Microphone connector

Used to attach a microphone to your computer when you want to record sound or

 

if you use speech-recognition software.

Serial port

Used to attach an external modem, a serial printer, or other devices that use a

 

9-pin serial port.

PS/2 keyboard connector

Used to attach a keyboard that uses a PS/2 keyboard connector.

(optional)

 

PS/2 mouse connector (optional)

Used to attach a mouse, a trackball, or other pointing devices that use a PS/2

 

mouse connector.

USB 2.0 connector

Used to attach a device that requires a USB 2.0 connector, such as a USB

 

keyboard, a USB mouse, a USB scanner or a USB printer. If you have more than

 

eight USB devices, you can purchase a USB hub, which you can use to connect

 

additional USB devices.

USB 3.0 connector

Used to attach a device that requires a USB 2.0 or 3.0 connector, such as a USB

 

keyboard, a USB mouse, a USB scanner or a USB printer. If you have more than

 

eight USB devices, you can purchase a USB hub, which you can use to connect

 

additional USB devices.

VGA monitor connector

Used to attach a VGA monitor or other devices that use a VGA monitor connector.

Chapter 1. Product overview 11

Locating components

Figure 3 “Component locations” on page 12 shows the locations of the various components in your computer. To open the computer cover, see “Opening the computer cover” on page 32.

Figure 3. Component locations

1

Heat sink and fan assembly

2

Power supply assembly

3

Memory module

4

Optical drive

5

Front audio and USB assembly

6

Front bezel

7System fan assembly

8Internal speaker (installed in some models)

9Cover presence switch (Intrusion switch) (installed in some models)

10Hard disk drive (or solid state drive)

11PCI card (installed in some models)

12Heat sink fan duct

Locating parts on the system board

Note: Your computer comes with one of the following system boards.

12 ThinkCentre User Guide

Figure 4 “System board part locations” on page 13 shows the locations of the parts on one type of system board.

Figure 4. System board part locations

1

4-pin microprocessor power connector

2

Microprocessor

3

Microprocessor fan connector

4

Memory slot 1 (DIMM 1)

5

Memory slot 2 (DIMM 2)

6

Memory slot 3 (DIMM 3)

7

Memory slot 4 (DIMM 4)

8

Thermal sensor connector

9

4-pin SATA power connectors (2)

1014-pin power connector

11SATA connectors 1 and 2 (SATA 3.0 connectors)

12Parallel connector

13eSATA connector

14SATA connector 3 (SATA 2.0 connector)

15

Power fan connector

16Front panel connector (for connecting LED indicators and power switch)

17Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper

18Front USB connector 1 (for connecting USB ports 1 and 2 on the front bezel)

19

Battery

20 Front USB connector 2 (for connecting an additional USB device)

21

Serial (COM2) connector

22

Internal speaker connector

23

Front audio connector

24

PCI card slots (2)

25

DisplayPort connector

26

PCI Express x1 card slot

27

PCI Express x16 graphics card slot

28

System fan connector

29 Cover presence switch connector (Intrusion switch connector)

30

PS/2 keyboard and mouse connector

Chapter 1. Product overview 13

Lenovo 2945, 3224, 3198, 2929, 3187 User Manual

Figure 5 “System board part locations” on page 14 shows the locations of the parts on the other type of system board.

Figure 5. System board part locations

1

4-pin microprocessor power connector

2

Microprocessor

3

Microprocessor fan connector

4

Memory slot 1 (DIMM 1)

5

Memory slot 2 (DIMM 2)

6

Memory slot 3 (DIMM 3)

7

Memory slot 4 (DIMM 4)

8

Thermal sensor connector

9

4-pin SATA power connectors (2)

1014-pin power connector

11SATA connector 1 (SATA 3.0 connector)

12Parallel connector

13SATA connectors 2 and 3 (SATA 2.0 connectors)

14eSATA connector

15

Power fan connector

16Front panel connector (for connecting LED indicators and power switch)

17Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper

18Front USB connector 1 (for connecting USB ports 1 and 2 on the front bezel)

19

Battery

20 Front USB connector 2 (for connecting additional USB devices)

21

Serial (COM2) connector

22

Internal speaker connector

23

Front audio connector

24

PCI card slots (2)

25

DisplayPort connector

26

PCI Express x1 card slot

27

PCI Express x16 graphics card slot

28

System fan connector

29 Cover presence switch connector (Intrusion switch connector)

30

PS/2 keyboard and mouse connector

14 ThinkCentre User Guide

Locating internal drives

Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Your computer comes with the following factory-installed drives:

An optical drive in bay 1

A 3.5-inch hard disk drive or a 2.5-inch solid state disk in bay 3

When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed. Refer to the appropriate section in Chapter 5 “Installing or replacing hardware” on page 31 for instructions on how to install or replace internal drives for your computer.

Figure 6 “Drive bay locations” on page 15 shows the locations of the drive bays.

Figure 6. Drive bay locations

1Bay 1 - Optical drive bay (with an optical drive installed)

2Bay 2 - Card reader drive bay or mSATA solid state drive bay

3Bay 3 - SATA hard disk drive bay (with a 3.5-inch hard disk drive or a 2.5-inch solid state disk installed)

Chapter 1. Product overview 15

Machine type and model label

The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

The following is a sample of the machine type and model label.

Figure 7. Machine type and model label

16 ThinkCentre User Guide

Chapter 2. Using your computer

This chapter provides information on using some of the computer components.

Frequently asked questions

The following are a few tips that will help you optimize the use of your computer.

Can I get my user guide in another language?

The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkCentreUserGuides

Where are my recovery discs?

Lenovo provides a program that enables you to create recovery discs. For details about creating recovery discs, see “Creating recovery media” on page 88.

Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service” on page 125. Before using the Product Recovery discs, refer to the documentation that comes with the discs.

Attention: A Product Recovery disc package might contain multiple discs. Ensure that you have all of the discs ready before starting the recovery process. During the recovery process, you might be prompted to change discs.

Where can I find help about the Windows operating system?

The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows Help and Support information system, do one of the following:

On the Windows 7 operating system, click Start Help and Support.

On the Windows 8 operating system, move your cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Settings Help.

Accessing Control Panel on the Windows 8 operating system

On the Windows operating system, you can view and change computer settings through Control Panel. To access Control Panel on the Windows 8 operating system, do one of the following:

From the desktop

1.Move the cursor to the top-right or bottom-right corner of the screen to display the charms.

2.Click Settings.

3.Click Control Panel.

From the Start screen

1.Move the cursor to the top-right or bottom-right corner of the screen to display the charms.

2.Click Search.

3.On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section.

© Copyright Lenovo 2012

17

Using the keyboard

Depending on your model, your computer comes with either a standard keyboard or a fingerprint reader keyboard. The Microsoft Windows shortcut keys are provided on both keyboard types.

This section provides information about the following topics:

“Using Windows shortcut keys” on page 18

“Using the blue ThinkVantage button” on page 18

“Using a fingerprint reader” on page 18

Using Windows shortcut keys

Both the standard keyboard and the fingerprint reader keyboard provide three keys you can use with your Microsoft Windows operating system.

The two Windows logo keys are located beside the Alt key on either side of the spacebar. They feature the Windows logo. On the Windows 7 operating system, press the Windows key to open the Start menu. On the Windows 8 operating system, press the Windows key to switch between the current workspace and the Start screen. The style of the Windows logo varies depending on the keyboard type.

The context-menu key is located next to the Ctrl key on the right side of the Spacebar. Pressing the context-menu key opens the context menu for the active program, icon, or object.

Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections. On the Windows 7 operating system, you can close the Start menu or the context menu by clicking the mouse or pressing Esc.

Using the blue ThinkVantage button

Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo.

On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program. See “An introduction to Lenovo programs” on page 6 for more information.

Using a fingerprint reader

Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 6.

To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 5.

Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.

18 ThinkCentre User Guide

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