Kenmore Elite 79641003610, 79641002610 Owner’s Manual

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Use & Care Guide
Model: 796.4100*
For best results, a low-sudsing, HE High E󽗋ciency Detergent made for high e󽗋ciency washers must be used.
Kenmore Elite
®
Front-Loading
Automatic Washer
* = color number
Sears Brands Management Corporation
Homan Estates, IL 60179 U.S.A. www.kenmore.com
Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.ca
®
TABLE OF CONTENTS
PRODUCT RECORD
IMPORTANT SAFETY INSTRUCTIONS ....................................3-5
GROUNDING REQUIREMENTS...................................................5
FEATURES AND BENEFITS
Key Parts and Components .......................................................6
Included Accessories ................................................................. 6
Optional Accessories .................................................................6
INSTALLATION REQUIREMENTS
Key Dimensions and Specications ......................................... 7
Choose the Proper Location ...................................................... 7
Flooring ....................................................................................... 7
Clearances ................................................................................... 7
INSTALLATION INSTRUCTIONS
Unpacking and Removing Shipping Bolts ................................8
Connecting the Water Lines ...................................................... 9
Connecting the Drain Hose ......................................................10
Connecting to the Power Supply ..............................................10
Leveling the Washer .................................................................. 11
Installation of Non-Skid Pads (optional) .................................11
HOW TO USE
Control Panel Features ...............................................................12
Operating the Washer .............................................................. 13
Cycle Guide .......................................................................... 14-15
Sorting Wash Loads ..................................................................16
About the Dispenser Drawer ....................................................17
Detergent and Dispenser Use ..................................................18
Time and Status Display ...........................................................19
Cycle Modier Buttons ............................................................. 20
Steam Cycles and Options .................................................21-22
Special Functions ...................................................................... 23
Dry .............................................................................................. 24
In the space below, record the date of purchase, model, and serial number of your product. You will nd the model and serial number printed on an identication plate located inside the washer door. Have these items of information available whenever you contact Sears concerning your product.
Model No. Date of Purchase Serial No. Save these instructions and your sales receipt for future
reference.
CARE AND CLEANING
Regular Cleaning ................................................................ 25-26
Maintenance ....................................................................... 27-28
Cleaning the Water Inlet Filters..........................................27
Cleaning the Drain Pump Filter........................................... 28
DIAGNOSTICS
Using Diagnostics ..................................................................... 29
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear ...............................................30
Before Calling for Service .................................................30-32
WARRANTY ..................................................................................33
2
SAFETY MESSAGES
There are many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can result in property damage and/or serious bodily harm or death.
All safety messages will follow the safety alert symbol and the word WARNING. This word means:
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of re, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other ammable or explosive substances, as they give o vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water. These substances give o vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn ON all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
• Before the washer is removed from service or discarded, remove the door to prevent children from climbing inside.
• Do not install or store the washer where it will be exposed to the weather or freezing temperatures.
• Do not tamper with controls.
WARNING
• Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be performed by a qualied technician.
• See Installation Instructions for grounding requirements.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch re.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.
• Turn OFF the water faucets and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
• Packaging material can be dangerous for children. There is a risk of suocation. Keep all packaging from children.
• Always check the inside of the washer for foreign objects before loading laundry. Keep the door closed when not in use.
3
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of re, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.
• Unplug the washer before cleaning to avoid the risk
of electric shock.
• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washer. They will damage the
nish.
Do not put oily or greasy rags or clothing on top of
the washer. These substances give o vapors that
could ignite the materials.
• Do not wash items that are soiled with vegetable or
cooking oil. These items may contain some oil after
laundering and may catch re.
Disconnect this appliance from the power supply
before attempting any user maintenance. Turning the
controls to the OFF position does not disconnect this
WARNING
Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures. Installation instructions are
packed in the washer for the installer’s reference. If the washer is moved to a new location, have it checked and reinstalled by a qualied service technician. Failure to follow this warning can cause serious injury, re, electric shock, or death.
• Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord. Failure
to follow this warning can cause serious injury, re, electric shock, or death.
• For personal safety, this appliance must be properly
grounded. Failure to follow this warning can cause
serious injury, re, electric shock, or death.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize
the possibility of electric shock hazard from this appliance.
• This washer must be plugged into a 120VAC, 60Hz grounded outlet. Failure to follow this warning can
cause serious injury, re, electric shock, or death.
• Have the wall outlet and circuit checked by a qualied electrician to make sure the outlet is properly grounded. Failure to follow this warning can
cause serious injury, re, electric shock, or death.
• Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.
• Do not install on carpet. Install the washer on a solid oor. Failure to follow this warning can cause serious
leak damage.
• Do not remove grounding prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow these warnings can
cause serious injury, re, electric shock, or death.
appliance from the power supply. Failure to follow this warning can cause serious injury, re, electric shock, or death.
• Do not combine detergents, fabric softeners, and/or other laundry products from di erent manufacturers for use in a load, unless specied on the fabric label.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.
Failure to follow this warning can cause serious injury, re, electric shock or death.
• The washer should always be plugged into its own
individual electrical outlet which has a voltage rating
that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a re hazard from overheated wires.
• Never unplug your washer by pulling on the power cord. Always grip plug rmly and pull straight out
from the outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.
Immediately repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Consult with a
qualied service technician. Failure to follow this warning can cause serious injury, re, electric shock, or death.
• When installing or moving the washer, be careful not to pinch, crush, or damage the power cord. Failure
to follow this warning can cause serious injury, re, electric shock, or death.
• The washer must be installed and electrically grounded by a qualied service technician in
accordance with local codes to prevent shock hazard and assure stability during operation.
• The washer is heavy. Two or more people may be needed to install and move the appliance. Failure
to do so can result in damage to property or serious bodily injury.
• Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this
warning can cause serious leak damage.
• To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING: RISK TO CHILDREN
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Failure to comply with these warnings could result in serious personal injury.
• Destroy the carton, plastic bag, and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these warnings could result in serious personal injury
GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
WARNING
Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check
with a qualied electrician or service technician
if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug
provided with the appliance. If it does not t the outlet, have a proper outlet installed by a qualied
electrician. Failure to follow these warnings can
cause serious injury, re, electric shock, or death.
• Keep laundry products out of children’s reach. To prevent personal injury, observe all warnings on product labels. Failure to comply with these warnings could result in serious personal injury.
• Before your washer is removed from service or discarded, remove the door to the washing compartment to avoid the danger of children or small animals getting trapped inside. Failure to do so can result in serious personal injury or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
3-prong grounding plug
3-prong grounding type wall receptacle
Ensure proper ground exists before use.
5
A
G
FEATURES AND BENEFITS
KEY PARTS AND COMPONENTS
A
DETERGENT DISPENSER
There are four compartments. One each for prewash, main wash, liquid bleach, and liquid fabric softener.
B
CONTROL PANEL WITH LED DISPLAY
The easy-to-read LED display shows cycle options, settings, cycle status, and estimated time remaining during operation. NOTE: Sensors in the washer automatically detect the size of the wash load to optimize washing time, based on the selected cycle and options.
C
DIRECT-DRIVE MOTOR
The direct-drive motor provides improved performance and reliability while increasing energy eciency. (Motor is not visible.)
D
LARGE-CAPACITY STAINLESS STEEL DRUM
The ultra-large stainless steel drum oers extreme durability and is tilted to improve eciency and allow easier access for large items.
E
EASY-ACCESS LOCKING DOOR
The extra-large door locks during operation. The door will not open until it is safe to do so.
F
FILTER ACCESS PANEL
Provides easy access to the drain pump lter, which allows you to clean the lter or retrieve lost items without a service call.
G
LEVELING FEET
Four leveling feet (two in the front and two in the back) adjust to improve washer stability on uneven oors. Feet are adjusted and locked in place using the adjusting wrench included with the washer.
H
HIGH-EFFICIENCY STEAM CYCLES
During high-eciency steam cycles, hot steam interacts with fabrics to help remove tough stains.
I
DOOR MAGNET
Safely and conveniently keeps the door ajar. There are two door closed positions, fully closed and slightly ajar. In the latter position, the door is only closed to the door magnet to keep the door slightly open when the washer is not in use. This will promote air circulation and allow the interior of the machine to dry. To use this feature, close the door just until it contacts the door magnet.
Included Accessories
B
C
E
I
Power
Drain
Hose
F
Cold and Hot Water Inlets
Cord
Rear of Washer
Shipping Bolts/Retainers (4)
NOTE: Bolts/Retainers MUST be removed prior to operation. Keep for future use.
H
D
Non-skid pads
(for covering shipping bolt holes)
Wrench (for removing
shipping bolts and
adjusting and locking
leveling feet)
Tie Strap
(for securing
drain hose)
Wrench appearance may vary.
Caps (4)
Elbow Bracket
(for securing
drain hose)
Optional Accessories
Hot and Cold Water Hoses
Pedestal Stacking kit (For dryer)
Drain Hose Extension
6
INSTALLATION REQUIREMENTS
KEY DIMENSIONS AND SPECIFICATIONS
Description Front-Loading Washer Electrical Requirements 120 VAC, 60 Hz Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions 27”(W) X 30 ¼”(D) X 39”(H), 55” (D with door open)
70 cm(W) X 77 cm(D) X 99 cm(H), 139.6 cm (D with door open)
Net Weight 220 lbs (100 kg) Max. Spin Speed 1,300 RPM
CHOOSE THE PROPER LOCATION
WARNING
• This washer is heavy. Two or more people are required when
moving and unpacking the washer. Failure to do so may result in
damage to property or serious bodily harm.
• Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious injury, re,
electric shock, or death.
Properly ground the washer to conform with all electric governing codes and ordinances. Failure to follow this warning can cause serious
injury, re, electric shock, or death.
• To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this warning can cause serious injury,
re, electric shock, or death.
• To ensure proper air ow, do not block the large opening on the bottom of the washer with carpeting or other materials.
• Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.
NOTE: Installing the washer in a humid space, or installing or storing the washer where it will be exposed to the weather or freezing temperatures, may result in rust or other damage that is not covered by the product warranty.
CLEARANCES
3
Allow at least 24
the washer to open the door.
3
/4 in.
24 (62.6 cm)
To ensure sucient clearance for water lines and airow, allow minimum clearances of at least 1 in. (2.5 cm) at the sides and 4 in. (10 cm) behind the unit. Be sure to allow for wall, door, or oor moldings that may increase the required clearances.
/4 in. (62.6 cm) in front of
1
/4 in.
31
(77 cm)
55 in.
(139.6 cm)
4 in.
(10 cm)
Power Outlet
• The power outlet must be within 60 in. (1.5 m) of either side of the washer.
• The appliance and outlet must be positioned so that the plug is easily accessible.
• Do not overload the outlet with more than one appliance.
• The outlet must be grounded in accordance with current wiring electric codes and regulations.
• Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualied service technician.
FLOORING
• To minimize noise and vibration, the washer MUST be installed on a solidly constructed oor. See the NOTE at right.
• Allowable slope under the entire washer is a maximum 1 in. dierence from side to side or from front to back.
• Installing on carpeting and soft tile surfaces is not recommended.
• Never install the washer on a platform or weakly supported structure.
1 in.
(2.5 cm)
27 in.
(70 cm)
1 in. (2.5 cm)
NOTE: The oor must be strong and rigid enough to support the weight of the washer, when fully loaded, without exing or bouncing. If your oor has too much ex, reinforce it to make it more rigid. A oor that is adequate for a top-loading washer may not be rigid enough for a front loading washer, due to the dierence in the spin speed and direction. If the oor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house.
7
INSTALLATION INSTRUCTIONS
UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton base, be sure to remove the foam drum support in the middle of the carton base. See drawing below.
If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. DO NOT lay the washer on its front or back.
To prevent internal damage during transport, the washer is equipped with four shipping bolts and plastic retainers.
IMPORTANT:
• These shipping bolts and retainers MUST NOT be removed until just before moving the washer into its nal position.
• These bolts and retainers MUST be removed before operating the washer.
• Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer.
NOTE: The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.
Shipping Bolts
Power
Cord
1. Starting with the bottom two shipping bolts, use the wrench (included) to fully loosen all four shipping bolts by turning them counterclockwise.
Shipping Bolts
Hole Cap
Foam Tub Support
Carton Base
2. Remove the bolt assemblies by wiggling them
slightly while pulling.
3. Locate the four hole caps included in the accessory
pack and install them in the shipping bolt holes.
NOTE: Save the bolt assemblies for future use. To prevent damage to internal components, DO NOT transport the washer without reinstalling the shipping bolts.
8
CONNECTING THE WATER LINES
IMPORTANT: Use new hoses when installing the
washer. Do NOT reuse old hoses.
IMPORTANT: ONLY use new, high-quality inlet hoses
when installing this laundry product. Aftermarket hoses are not guaranteed to t or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of the product warranty.
• Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
• Periodically check the hose for cracks, leaks, and wear, and replace the hose if necessary.
• Make sure that the water lines are not stretched, pinched, crushed, or kinked.
• The washer should never be installed or stored in a location subject to freezing temperatures. Damage to the water lines and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.
Rubber Seal
Rubber Seal
INSTALLATION INSTRUCTIONS
3. Always run a gallon or two (4L) of water through each inlet hose to ush dirt, scale and other debris out of the water lines. Doing so will help prevent future problems with clogged lter screens, and will also allow you to verify which hose is hot and which is cold.
Hot
Cold
Water
Inlet
Water Inlet
Water Hose (to water inlet on washer)
Water Hose (to tap)
1. Inspect the threaded tting on each hose and make sure there is a rubber seal in place in both ends.
Water Faucet
2. Connect the water supply hoses to the HOT and
COLD water faucets tightly by hand and then tighten another ⅔ turn with pliers.
4. Attach the (red) hot water line to the hot water inlet on the back of the washer. Attach the (blue) cold water line to the cold water inlet on the back of the washer. Tighten the ttings securely.
NOTE: When installing the hoses onto the water inlet valves, be careful not to cross-thread the hose ttings. DO NOT overtighten the hoses; this could cause damage to internal components, the valve or the hose gasket. Overtightening could result in property damage from leaks.
9
INSTALLATION INSTRUCTIONS
CONNECTING THE DRAIN HOSE
• The drain hose should always be properly secured. Failure to properly secure the drain hose can result in ooding and property damage.
• Do not install the end of the drain hose lower than 29 in. (73.7 cm) or higher than 96 in. (243.8 cm) above the bottom of the washer.
• The drain must be installed in accordance with any applicable local codes and regulations.
• Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
NOTE:
A drain hose extension kit is available if the drain hose is not long enough. Do not extend the drain hose more than 6 feet, as this will cause poor draining, which will result in poor wash and spin performance.
Drain Hose Extension
Option 1: Standpipe
Option 2: Laundry Tub
Utility Sink
Elbow Bracket
Tie Strap
Drain Hose
Install the elbow bracket near the end of the drain hose. Hang the end of the drain hose over the side of the utility sink. Use a tie strap to secure the drain hose in place.
CONNECTING TO THE POWER SUPPLY
Washer should be plugged into a 120-VAC, 60-Hz grounded 3-prong outlet. Plug in the washer.
Elbow Bracket
Tie Strap
Drain Hose
Install the end of the drain hose into the elbow bracket. Do not extend the drain hose more than 4 inches (10 cm) past the end of the elbow bracket. Use a tie strap to secure the drain hose in place.
NOTE:
• Total height of the hose end should not exceed 96 in. (243.8 cm) from the bottom of the washer.
• The drain hose should be inserted no more than 8–12 inches into the standpipe. Inserting more than 8-12 inches (20-30 cm) can cause mold or microorganisms to spread to the inside of the washer.
If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the tie strap.
Tie Strap
10
LEVELING THE WASHER
The drum of your new washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the oor must be a level, solid surface.
NOTE: Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.
NOTE: Before installing the washer, make sure that the oor is clean, dry and free of dust, dirt, water and oils so the washer feet cannot slide easily. Leveling feet that move or slide on the oor can contribute to excess vibration and noise due to poor contact with the oor. See INSTALLATION OF NON-SKID PADS for more information.
NOTE: If a drip pan must be used, make sure to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for rm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.
All four leveling feet must rest solidly on the oor. Rock the washer from corner to corner to make sure that all four leveling feet are in rm and even contact with the oor.
Level
INSTALLATION INSTRUCTIONS
Tighten all 4 lock nuts
securely using the
wrench.
3. Once the washer is level from side to side and front to back, use the adjusting wrench to tighten all four lock nuts securely to prevent the legs from getting out of adjustment during operation. Make sure that all four leveling feet are in rm contact with the oor.
NOTE: To make sure that the washer is properly level, run the washer with a test load: place a medium-sized load of laundry in the machine. Then, press POWER, select RINSE & SPIN, and press the START/PAUSE button.
See the following sections for additional information on cycle selection and operation. Verify that the washer does not rock or vibrate excessively during the spin cycle. If the washer vibrates or shakes, adjust the leveling feet, while the washer is spinning, until the vibrations are reduced.
Leveling Feet
Leveling Feet
1. Position the washer in its nal location, taking special care not to pinch, strain, or crush the water and drain lines. Place a level across the top of the washer.
Raise Lower
2. Loosen the locknuts on all four leveling feet with the
wrench until you can adjust the feet (wrench appearance may vary). Use the wrench to turn the feet clockwise to raise the washer, and counterclockwise to lower the washer. Using a level, adjust the feet until the washer is level from side to side and front to back. Make sure that all four feet are in rm contact with the oor.
NOTE: If you are installing the washer on the optional pedestal, the washer leveling feet should be fully retracted. Use the leveling feet on the pedestal to level the washer.
INSTALLATION OF NON-SKID PADS
(optional)
Some oor surfaces are too slippery to prevent the washer from moving on the oor during heavily unbalanced loads. While it is normal for an occasional load to be out of balance, excess noise and vibration can result from the washer moving out of position. If these conditions are encountered, follow the instructions below for installation of the non-skid pads. These pads will help prevent the washer from moving during heavy, out of balance conditions, thereby reducing noise and vibration.
NOTE: Non-skid pads are included in the installation packet.
Non-skid pads
This side up
Stick adhesive side to oor
Remove backing
Place the pads under both front feet.
*
11
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