Use & Care Guide
Manual de Uso y Cuidado
Kenmore Elite®
Vacuum Cleaner
Aspiradora
Model/Modelo:
125.21814610
Vacuum Cleaner Help Line:
1-877-531-7321 8:00am-5:00pm EST, M-F
Sears Brands Management CorporationEstates, IL 60179 USA
www.kenmore.com
www.sears.com
®
TABLE OF CONTENTS |
|
Before Using Your New Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . 2 |
Kenmore Elite Vacuum Cleaner Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . 3 |
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . 4 |
Parts and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . 5-7 |
Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . 8-9 |
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 10-15 |
Performance/Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 16-17 |
Canister Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 18-21 |
PowerMate® Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 22-24 |
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 25-26 |
Requesting Assistance Or Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Back Cover |
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321. You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.
Model No.____________________________________________
Serial No. ____________________________________________
Date of Purchase ______________________________________
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE ELITE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:
•Canister Vacuum Cleaner (with Fan Tool & Dusting Brush)
•PowerMate® & Floor Brush
•Pet PowerMate™
•Hose & Handle Assembly (with Crevice Tool)
•Telescoping Wand
•Use & Care Guide
- 2 -
KENMORE ELITE VACUUM CLEANER WARRANTY
KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.
For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty.
This warranty applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1.Expendable items that can wear out from normal use, including but not limited tos, belts, bags or screw-in base light bulbs.
2.A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance.
3.Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
4.Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.
5.Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.
6.Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.
7.Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
8.Damage to or failure of parts or systems resulting fr made to this appliance.
9.Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate cer o.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties offor a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warrantiess, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives y s, and you may also have other rights which vary from state to state.
Sears Brands Management Corporation, Estates, IL 60179
- 3 -
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of e, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:
Use your vacuum cleaner only as described in this guide. Use only with Sears recommended attachments.
Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts.
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or! " dealer for inspection and possible repair.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may#ow.
Keep hair, loose clothing s, and all parts of body away from openings and moving parts.
T all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
# r.
Do not use vacuum cleaner to pick up
# " $ e,# s, etc.), or use in areas where they may be present. The fumes from these substances can create aexplosion.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use vacuum cleaner without dust bag% '
Always empty the dust bag after vacuuming carpet cleaners or freshener, powders, andt. These products clog the dust bag,#ow and can cause the bag to burst. Failure to empty the dust bag could cause permanent damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.
Do not operate the vacuum cleaner without the e* '
The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects.
Always before connecting or disconnecting either hose, wand, Pet PowerMate™, or PowerMate®.
Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
WARNING:
This product contains a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
- 4 -
PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.
Handle & Hose
Assembly
Canister
Telescoping
Wand
PowerMate®
REPLACEMENT PARTS
Part |
Part No. |
|
|
Belt |
20-53013 |
|
|
Dust Bag (2-pack) |
20-53291 |
|
|
Dust Bag (6-pack) |
20-53292 |
|
|
Exhaust Filter |
20-53296 |
|
|
Motor Safety Filter |
20-81002 |
|
|
PowerMate® Agitator Assembly |
8192535 |
To order a replacement part call 1-844-553-6667 or visit www.sears.com
NOTE: Detailed illustrations and listings of all vacuum cleaner parts are also available at searspartsdirect.com
Scan to reorder bags or go to kenmore.com/reorderCQ
- 5 -
CANISTER
Power Cord
Cord Rewind Button
Tool Storage Cover
(Attachment storage inside)
Exhaust Filter Cover (Exhaust Filter inside)
Motor Safety
Filter
Hose Port 
Carrying
Handle
Check Bag
Hood Indicator
Latch
Dust Bag
ATTACHMENTS
Tool Storage
Cover
Pet PowerMate™
Fan Tool
Dusting
Brush
- 6 -
HOSE |
TELESCOPING WAND |
Electronic Suction |
Switch |
Control |
|
Wand Release |
Handle |
Button |
|
Crevice |
Wand Length |
|
Adjust Button |
||
Tool |
||
|
|
Storage |
|
Hook |
|
Wand |
Hose Swivel |
Light |
Tool Release |
|
|
Button |
POWERMATE® & LIFT OFF FLOOR BRUSH
|
Nozzle |
Floor Brush |
Swivel |
|
Wand Release |
|
Pedal |
Furniture |
|
Guard |
|
Dirt Sensor |
|
Height Adjustment |
Height Adjustment |
Indicator |
Pedal |
Furniture
Guard
ADJUST
EHER
Handle Release
Pedal
BRUSHRELEASE |
Brush Release |
|
|
|
Pedal |
Overload Protector
Reset
- 7 -
Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as e, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS
Before assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that y your new Kenmore vacuum cleaner.
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.
PET POWERMATE™
This canister is equipped with an on-board storage area for a Pet PowerMate™ attachment.
1. Press the release button to open the tool storage cover.
Release
Button 
2. Insert the Pet |
Tool |
Pet PowerMate™, |
|
press down into |
Storage |
Cover |
|
place, and close |
|
the tool storage |
|
cover securely. |
|
Pet PowerMate™ |
|
POWERMATE®
Align wand and insert onto PowerMate® until the wand locks into place.
HANDLE ASSEMBLY
Insert wand into handle until lock button snaps in place.
To remove: Press |
|
wand release button |
|
and pull up on |
|
handle. |
Wand |
|
|
To store: Disconnect |
Release |
|
|
hose from wand |
|
and canister to |
|
prevent stress on |
|
hose during storage. |
|
Store hose in a |
|
loosely coiled |
|
position so the hose |
|
covering is not |
|
stressed. |
|
- 8 -
CANISTER
1.Open the canister hood.
2.Check to see that the dust bag is properly installed. See BAG CHANGING (page 19) for instructions.
3.Check to see that the motor safety is properly installed. See MOTOR SAFETY FILTER CHANGING (page 20) for instructions.
HOOD AND TOOL STORAGE COVER
It is normal for the canister hood and tool storage cover to come when opened further than needed.
TO REINSTALL HOOD:
Hood
Bracket
1. Lift hood bracket up as shown.
2. Align tabs located on the hood with slots located on the hood bracket. Press hood into hood bracket until it snaps in place.
Hood Tab
Tab
Slots
Hood
Bracket
3. Press hood slightly towards the rear of the canister.
Hood
4. Lower hood to Latch
close. Press until 
hood latch snaps 
into place.
TO REINSTALL TOOL STORAGE COVER: 1. Press tool storage cover bracket down.
Tool Storage
Cover Bracket
2.Align front edges of tool storage cover on canister hood.
3.Press rear of tool storage cover down until it snaps into place.
HOSE
To install: Line up the hose latch tab with the notch in the canister hood, and insert hose into canister until it snaps into place.
IMPORTANT:
Hose Latch
Tab
Notch
The vacuum cleaner will not operate until hose is fully connected.
To remove: Do not open hood before removing hose. With hood closed, press the hose latch tab in to release and remove hose.
- 9 -
OPERATING INSTRUCTIONS
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the agitator when vacuum cleaner is on. Contacting the agitator while it is rotating can cut, bruise or cause other injuries. Always turn and unplug from electrical outlet before servicing.
Use caution when operating near children.
HOW TO START
WARNING
Personal Injury and Product Damage
Hazard
•ALWAY before unplugging.
•The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
•DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
•When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will in a polarized outlet only one way. If the plug does not fully in the outlet, reverse the plug. If it still does not t, contact a " electrician to install the proper outlet. Do not change the plug in any way.
1. Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.
2. Plug the polarized power cord into a 120 Volt outlet located near the # r.
To rewind: T |
Cord Rewind |
and unplug the |
Button |
vacuum cleaner. |
|
Hold the plug |
|
while rewinding to |
|
prevent damage or |
|
injury from the |
|
moving cord. Push |
|
cord rewind |
|
button. |
|
WARNING
Personal Injury and Product Damage
Hazard
•DO NOT run over power cord with PowerMate®. Personal injury or product damage could result.
•DO NOT pull plug from wall by
the power cord. If there is damage to the cord or plug, personal injury or property damage could result.
- 10 -
3. Lower the wand from upright position by pressing on the HANDLE RELEASE pedal.
Handle |
RELEASBRUSE H |
Release |
EASEE |
|
ELHANDL |
|
R |
HEIGHT
ADJUST
4. Select a pile height setting by pressing the HEIGHT ADJUSTMENT pedal on the rear of the PowerMate®. The pile height setting shows on the indicator.
RELEASBRUSE H
HA |
|
REL |
N |
|
EADLE |
|
SE |
Height
Adjustment
Pedal
Height Adjustment
Indicator
HEIGHT
ADJUST
SUGGESTED PILE HEIGHT SETTINGS
Attention: Refer to your carpet manufacturers cleaning recommendations. Some more delicate carpets may require that they be vacuumed with the PowerMate®event carpet damage.
For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets, and to prevent the vacuum cleaner from shutting o . Suggested settings are:
HI – Shag, deep pile, super-soft, or ultraplush carpets, and scatter rugs.
MED – Medium to deep pile.
LO – Low to medium pile.
XLO – The preferred setting for many carpets# '
NOTE: + # < % HARDFLOOR'
5. Select a position on the handle 3-way% '
CARPET / 
Slide the switch forward to the CARPET position to turn on suction from the canister motor and the PowerMate agitator. The CARPET indicator button will turn green, and the PowerMate® agitator will start to spin.
HARDFLOOR
Slide the switch forward to the HARDFLOOR position to turn on canister motor suction only. The
HARDFLOOR indicator button will turn green, and the PowerMate® agitator will not spin.
CARPET / 
HARDFLOOR
Slide the switch all the way back to turn' + CARPET and HARDFLOOR indicators will both become gray.
NOTE: The dirt sensor and wand light will operate ONLY when the switch is in the CARPET position.
CAUTION
DO NOT leave the PowerMate® running in one spot for any length of time. Damage to carpet may occur.
CAUTION
Product Damage Hazard
Use care if the PowerMate® and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.
- 11 -
VACUUMING TIPS
FOR BEST CLEANING RESULTS
• Slide suction control |
SUCTION |
forward to increase |
CONTROL |
|
|
suction for upholstery |
|
and carpets. |
|
•Slide suction control back to decrease
suction for lightweight rugs or drapes.
•= # ' > ! each assembly area in REMOVING CLOGS (page 18) occasionally for clogs.
WARNING: + cleaner from outlet before checking for clogs.
STAIRS
WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It may fall, causing personal injury or property damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the canister from one stair to the next. When handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.
The stair grip located on lower body of the canister will aid in preventing the canister from slipping when used on stairs.
NOTE: Be sure the stair grip has engaged a step and that the canister is balanced securely on stairs before starting to vacuum.
SUGGESTED SWEEPING PATTERN
For best cleaning action, the PowerMate® should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the PowerMate® should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions.
NOTE: Fast, jerky strokes do not provide complete cleaning.
EDGE CLEANER
Active brush edge cleaners are on both sides of the PowerMate®. Guide either side of the PowerMate® along base-boards or next to furniture to help remove dirt
trapped at carpet edges.
POWERMATE® STORAGE
The lower wand has a U-shaped storage hook at its base that slides into the U-shaped slot on the canister. The storage hook allows the wands and PowerMate® to be stored with the canister to conserve storage space.
The canister must be stored on end for this feature to be used.
The PowerMate® # for storage attachment. Use the handle release pedal to place it in this position. The wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is lowered for
storage.
- 12 -
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.
ATTACHMENTS ON HANDLE
NOTE: If the PowerMate® is attached, turnfore removing handle from wand.
1.Press wand release button and pull up on handle.
2.Slide attachments needed. See
ATTACHMENT USE TABLE (page 15).
Wand
Release
Handle
Wand
Release
Pet
PowerMate™
Crevice
Tool
Dusting
Brush
Fan
Tool
NOTE:
To remove Pet PowerMate™, Dusting Brush, and/or Fan Tool, press the wand release button and slide attachment out.
ATTACHMENTS ON WAND
1. To remove wand from PowerMate®, lock wand in straight-up position.
2. Press wand release pedal with foot and pull the wand straight up and out of PowerMate®.
Wand
Release 
Pedal 
3. Put attachments on wand as needed. All except crevice tool will click into place. See ATTACHMENT USE TABLE (page 15).
Tool
Release
Pet |
|
PowerMate™ |
Wand |
Crevice
Tool
Dusting
Brush
Fan
Tool
NOTE:
To remove Pet PowerMate™, Dusting Brush, and/or Fan Tool, press the tool release button and slide attachment out.
- 13 -
CROSSOVER BARE FLOOR NOZZLE
WARNING
Electrical Shock Hazard
To reduce the risk of electric shock – DO NOT use on wet surfaces.
+ # PowerMate® for quick transitions from carpet# '
NOTE: Turn vacuum cleaner before removing # brush from PowerMate®.
To remove the # brush, press brush release pedal on the PowerMate®. Lift # brush out of PowerMate®.
FAN TOOL
The fan tool will attach to the handle or wand for overhead cleaning of furniture such as cabinets and shelves.
1. Rotate the fan tool and lock into place.
2. Attach the fan tool to the handle or wand.
WAND (TELESCOPING)
The wand length is adjustable and requires no assembly. To adjust, simply
push on the wand |
Wand |
|
Length |
||
length adjust button |
||
Adjust |
||
|
and slide the upper |
Button |
wand to the desired |
|
height. |
|
Brush |
|
Release |
|
Pedal |
EASEH |
|
B |
|
RE R |
|
L US |
RE |
HA |
|
|
LE |
ND |
LE |
|
|
|
ASE |
|
ADHEIGH
JUSTT
To replace, insert the # brush into the PowerMate® until # brush locks into place.
ADJUST
ES |
|
EL AE |
EL |
DN |
|
AH R |
|
HESAE
SURBLER
WAND LIGHT
This vacuum cleaner is equipped with a
light on the extension wand. The light can |
||
be used for lighting hard to reach |
||
locations. The wand light will operate |
||
only when the vacuum |
|
|
cleaner is in CARPET |
|
|
setting. The light will |
|
|
operate when attached |
Wand |
|
or not attached to the |
||
Light |
||
PowerMate®. |
||
|
||
- 14 -
CREVICE TOOL
Remove the crevice tool by pulling from
# '
Insert the base of the crevice tool directly into the handle or bottom of wand for
vacuuming in narrow spaces.
To attach the crevice tool to the handle:
1. Place the round end of
the crevice tool
onto the tab on the handle as
shown.
Tab
2. Align the slot on the
# end of crevice tool 
with the tab on the 
handle. Tab
3. Press the crevice tool onto the handle until the crevice tool snaps into place.
ATTACHMENT USE TABLE
|
|
|
CLEANING AREA |
|
||
|
|
Between |
|
|
Bare |
Carpeted |
|
ATTACHMENT |
|
|
|||
|
Furniture1 Cushions1 |
Drapes1 |
Stairs |
Floors |
Floors/Rugs Walls |
|
Dusting Brush
Crevice Tool
Fan Tool
Floor Brush
PowerMate® |
2 |
Pet PowerMate™ 3 
1.Always clean attachments before using on fabrics.
2.3-way % switch should be in HARDFLOOR position.
3.Pet PowerMate™ attachment instructions are included with the product.
-15 -
PERFORMANCE/SAFETY FEATURES
WARNING
Personal Injury Hazard
" cleaner before cleaning the agitator area as agitator may suddenly restart. Failure to do so can result in personal injury.
OVERLOAD PROTECTOR
The PowerMate® has built-in protection against motor and belt damage should the agitator jam. If the agitator slows down or stops, the overload pr PowerMate®. The canister motor will continue to run.
OVERLOAD
PROTECTOR
RESET
To correct problem: T vacuum cleaner, remove obstruction, then
press OVERLOAD PROTECTOR RESET button.
If the PowerMate® motor still does not run after reset, have the unit serviced by a Sears or other " '
ELECTRONIC SUCTION CONTROL
The electronic suction control allows you to change the power of the vacuum cleaner suction motor.
SUCTION |
Increase suction |
CONTROL |
for upholsteries |
Increase |
|
Suction |
and carpets. |
Decrease |
Decrease suction |
for draperies and |
|
Suction |
lightweight rugs. |
DIRT SENSOR
The dir # ' When the vacuum cleaner is in use, with the switch in the CARPET position, the blue light on the top of the brush will illuminate to show that dirt is being vacuumed. As long as the light is on, dirt is passing across the sensor to indicate that the surface still needs cleaning.
When the sensor light turns o , the sensor is not seeing enough dirt to warrant further cleaning of that area.
Dirt Sensor
TO CLEAN DIRT SENSOR LENSES
The dirt sensor lenses are located on the
# ' + be cleaned periodically.
1.Remo # rom nozzle.
2.T # own.
3.The two dirt sensor lenses are located on the inside of the opening as shown. Brush each sensor lens several times to remove dust and dirt.
Dirt Sensor
Lenses
CAUTION
Never use water or any cleaning solution when cleaning the lenses. The residue of the water or cleaners will accelerate the recoating of the lenses and make cleaning necessary sooner.
- 16 -
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