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USER MANUAL
EVOLVE2 50
Technology for life’s new rhythm
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© 2023 GN Audio A/S. All rights reserved. Jabra® is a
trademark of GN Audio A/S. The Bluetooth
®
word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Made in China
MODEL: HSC175W
Declaration of Conformity can be found on
www.jabra.com/doc
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1. Welcome ......................................... 5
2. Jabra Evolve2 50 overview .........6
2.1 Included accessories
2.2 Optional accessories
3. How to wear ...................................8
3.1 Wearing styles
3.2 Adjusting the headset
3.3 Fold flat for storage
4. What the LEDs mean ............... 11
5. How to connect .......................... 12
5.1 Connect to computer
5.2 Pair with a Bluetooth device
6. How to use ................................. 14
6.1 Calls & music
6.2 Busylight(s)
6.3 Mute/unmute using the microphone boom-arm
6.4 Answer call using the microphone boom-arm
6.5 Multiuse
6.6 Multiple call handling
6.7 Voice guidance
6.8 Sidetone
6.9 Factory reset
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7. Software and firmware ............ 23
7.1 Jabra Direct
7.2 Update firmware
8. Support ........................................ 24
8.1 FAQ
8.2 How to care for your headset
8.3 How to clean your Jabra device
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1. Welcome
Thank you for using the Jabra Evolve2 50. We
hope you will enjoy it!
Jabra Evolve2 50 features
• Designed for maximum comfort with Jabra
AirComfort technology
• Silence your surroundings with Active Noise
Cancellation (ANC)
• Work-anywhere professionalism, with
noise-cancelling microphone technology
• Optimized sound for professional and
personal use
• Fast plug-and-play and dual connectivity
• Certified for leading virtual meeting platforms
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2. Jabra Evolve2 50
overview
Left Right
ANC on/o
Busylight/
Status LED
Bluetooth pairing
(hold 2 sec)
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Microphone
Volume up
Skip track
(hold 1 sec)
Play/pause music
Mute microphone
Volume down
Previous track
(hold 1 sec)
Answer/end call
Microsoft Teams
control*
*Requires Microsoft Teams headset variant
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2.1 Included accessories
Carry pouch
2.2 Optional accessories
Optional accessories are available at
jabra.com/accessories
Replacement ear cushions
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3. How to wear
3.1 Wearing styles
Mono variant
Stereo variant
R
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L
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3.2 Headset adjustment
Headband
Adjust the headband so that the headset fits
your head comfortably.
Stereo variant Mono variant
Boom arm
It is important to position the microphone
close to your mouth. The boom arm can be
bent for better positioning.
Max.7cm
+/- 3cm
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3.3 Foldable earcups
The earcups can be folded flat for easy storage.
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4. What the LEDs mean
BUSYLIGHTSTATUS LED
Busylight
Ac tive call
Incoming call
(slow flash) Headset is
trying to connect to
Microsof t Teams. Will
time out af ter 10
seconds*
(fa st fla sh) Microsoft
Teams notification*
BLUETOOTH LED
Pairing mode
Resetting/Firmware
updating
STATUS LED
Muted
*requires Microsoft Teams headset variant
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5. How to connect
5.1 Connect to computer
Plug the headset into a USB C or USB A port on
your computer.
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5.2 Pair with a Bluetooth device
1. Connect the headset to a USB port on your
computer.
2. Press and hold the Bluetooth button (2 sec)
until the LED flashes blue.
3. Follow the voice-guided instructions to pair
your Bluetooth device.
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6. How to use
Left Right
ANC button
Bluetooth button
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Volume up button
Play/pause button
Volume down button
Call button
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6.1 Calls & music
Right
Calls & music
Press the Call button
Answer call
End call Press the Call button
Reject call
Bring Microsoft
Teams to
foreground on
computer
Join active
Microsoft Teams
meeting
View Microsoft
Teams missed
calls and
voicemails
Raise/lower
hand during a
Microsoft Teams
meeting
Alternatively, move the
microphone down to
answer a call
Double-press the
Call button
Press the Call button*
(when signed into
Microsoft Teams)
Press the Call button*
(when signed into
Microsoft Teams)
Press the Call button*
(when signed into
Microsoft Teams)
Press and hold (1 sec)
the Call button*
(during a Microsoft
Teams meeting)
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*requires Microsoft Teams headset variant
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Play/pause music
Press the Play/pause
button when listening
to music
Mute/unmute
microphone
Adjust volume
Next track
Restart track or
previous track
Busylight on/o
ANC on/o Press the ANC button
Press the Play/pause
button when on a call
Press the Volume up or
Volume down button,
when listening to music
or on a call
Press and hold (1 sec) the
Volume up button
Press and hold (1 sec)
the Volume down
button to restart the
current track
Press and hold twice to
play the previous track
Press the Volume up and
Volume down buttons at
the same time
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6.2 Busylight(s)
To indicate to colleagues that you are busy, the
Busylight(s) on the headset automatically light
up red when you are on a call. To manually
switch the Busylight(s) on/off, press the
Volume up and Volume down buttons at the
same time.
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6.3 Mute/unmute using the
microphone boom-arm
The headset microphone can be muted by
moving the microphone boom-arm up, or
unmuted by moving it down. This feature is on
by default, and can be disabled using Jabra
Direct on your computer.
Mute microphone
Unmute microphone
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6.4 Answer call using the microphone
boom-arm
An incoming call can be answered by moving
the microphone boom-arm down, close to your
mouth. This feature is on by default, and can be
disabled using Jabra Direct on your computer.
Answer call
6.5 Multiuse
The headset can be paired with up to 8
Bluetooth devices, and connected to one
Bluetooth device. The headset can accept
multiple incoming calls from either device.
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6.6 Multiple call handling
The headset can accept and handle multiple
calls at the same time.
Right Multiple call handling
End current call and
answer incoming call
Put current call on
hold and answer
incoming call
Switch between held
call and active call
Reject incoming call,
when on a call
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Press the Call
button
Hold (2secs) the
Call button*
Hold (2secs) the
Call button*
Double-press the
Call button
*UC headset variants only
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6.7 Voice guidance
Voice guidance are announcements that will
guide you through set up, or will give you
headphone status updates (e.g. connection
and battery status).
Voice guidance is enabled by default.
Right Voice guidance
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Turn voice
guidance on/o
Press and hold
(5 sec) the ANC
button and the
Volume up button
until you hear an
announcement in the
headset
Alternatively, use Jabra Direct on your computer,
to turn Voice guidance on or off.
For the latest list of supported languages,
refer to Jabra Direct on your computer.
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6.8 Sidetone
Sidetone enables you to better hear your own
voice when you are on a call.
Sidetone settings can be configured using
Jabra Direct on your computer.
6.9 Factory reset
Resetting the headset clears the list of paired
devices and resets all settings.
Right Reset headset
Ensure the headset
is powered on and
3
Reset pairing
list and settings
you are not on a
call. Then press and
hold (3 sec) the
Call button and the
Volume up button
simultaneously until
the LED lights up
pink and your hear an
announcement in the
headset
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7. Software and
firmware
7.1 Jabra Direct
Jabra Direct is a desktop application designed
to support, update and manage Jabra devices
to ensure their optimal performance.
Download the latest free version from jabra.com/direct
7. 2 Update firmware
Firmware updates improve performance or
add new functionality to Jabra devices. Jabra
Direct will notify you when firmware is
updating, or when a firmware update is
available. Connect the Evolve2 50 to a
computer using the USB cable.
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8. Support
8.1 FAQ
View the Jabra Evolve2 50 FAQ, certifications, and
technical specifications at jabra.com/support
8.2 How to care for your headset
• Always store the headset in the supplied
case.
• To prevent the depletion of the battery
lifetime or capacity, avoid storing the headset
in hot or cold environments, such as a closed
car in summer, or in winter conditions.
• It is recommended to keep the headset
between -10°C and 50°C (14°F and 122°F).
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8.3 How to clean your Jabra device
Keep your product clean by following these best
practices for hygiene.
1. Apply normal dish soap and water to a
cloth, making sure you wring out excess
liquid so the cloth is not dripping wet. Use
soap and water only – do not use strong
cleaning agents.
2. Gently wipe the product, making sure there
is not a layer of suds on the surface.
3. Let it rest for at least one minute.
4. Rinse the surface by wiping it with a slightly
damp cloth using water only.
5. Let it dry.
6. When the product is not in use, keep it clean
by avoiding contact with dirty surfaces and
storing it in the carry pouch.
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