Intermec NORAND 600 User Manual

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NORANDR 600 Series Industrial Mobile Computer

USER’S GUIDE

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

PN: 961-054-014

Revision C

March 2000

" NOTICE

The information contained herein is proprietary and is provided solely for the

 

purpose of allowing customers to operate and service Intermec manufactured

 

equipment and is not to be released, reproduced, or used for any other purpose

 

without written permission of Intermec.

 

Disclaimer of Warranties. The sample source code included in this document is

 

presented for reference only. The code does not necessarily represent complete,

 

tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL

 

WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE

 

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

 

PARTICULAR PURPOSE.

 

We welcome your comments concerning this publication. Although every effort has

 

been made to keep it free of errors, some may occur. When reporting a specific

 

problem, please describe it briefly and include the book title and part number, as

 

well as the paragraph or figure number and the page number.

 

Send your comments to:

 

Intermec Technologies Corporation

 

Publications Department

 

550 Second Street SE

 

Cedar Rapids, IA 52401

 

INTERMEC, NORAND, NOR*WARE, and PEN*KEY are registered trademarks

 

of Intermec Technologies Corporation.

Ó1999 Intermec Technologies Corporation. All rights reserved.

Acknowledgments

Microclean II is a registered trademark of Foresight International.

Microsoft, MS, and MS-DOS, Windows, Windows 95 and Windows CE are registered trademarks of Microsoft Corporation.

SanDisk is a trademark of SanDisk Corporation.

CONTENTS

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SECTION 1

General Information

About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-1

Industrial Mobile Computer Description . . . . . . . . . . . . . . .

1-2

Computer Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-5

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-6

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-6

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-7

[Gold] Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-8

ON/OFF (Suspend and Resume) Key . . . . . . . . . . . . . . .

1-9

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-9

Resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-10

Customer Response Center and Product Service . . . . . . . .

1-10

Factory Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-10

CRC (Customer Response Center) . . . . . . . . . . . . . . . . .

1-11

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-12

SECTION 2

 

Operation

 

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-1

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2

Installing CompactFlash Card (Models 602 and 603) . . . .

2-4

Removing the CompactFlash Card . . . . . . . . . . . . . . . . . . . .

2-5

Installing a Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

Booting Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

For DOS Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

For Windows CE Applications . . . . . . . . . . . . . . . . . . . . .

2-6

Installing Windows CE Components . . . . . . . . . . . . . . .

2-7

Running Windows CE and the Demo Application . . . . . . .

2-9

Downloading from Host Computer . . . . . . . . . . . . . . . . . . . .

2-9

NORANDR 600 Series Industrial Mobile Computer User’s Guide i

CONTENTS

Opening your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-9

SECTION 3

 

Routine Care and Maintenance

 

Low Battery Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-1

Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2

Case and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2

SECTION 4

 

Troubleshooting

 

Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-1

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3

Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-4

APPENDIX A

 

Connector Pin-Outs

 

16-Pin Docking Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-1

APPENDIX B

 

NorandR Utilities Program

 

Entry Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1

Pop-Up Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1

Drop-Down Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-2

Alphanumeric Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-3

Title Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-4

Language Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-5

Communications Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-6

Option 1 BEGIN COMM SESSION . . . . . . . . . . . . . . . .

B-7

If using PSROM0C V2.xx: . . . . . . . . . . . . . . . . . . . . . . . .

B-17

If using PSROM0C V3.xx: . . . . . . . . . . . . . . . . . . . . . . . .

B-17

Option 2 COMM SETTING . . . . . . . . . . . . . . . . . . . . . . .

B-18

Option 3 UNIT ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-22

Option 4 NETWORK PARAMETERS . . . . . . . . . . . . . .

B-22

Option 4 MODEM PARAMETERS . . . . . . . . . . . . . . . . .

B-24

ii NORANDR 600 Series Industrial Mobile Computer User’s Guide

CONTENTS

Option 5 NETWORK INTERFACE . . . . . . . . . . . . . . . .

B-28

Option 5 PHONE NUMBER . . . . . . . . . . . . . . . . . . . . . .

B-29

Option 9 ADVANCED UTILITIES . . . . . . . . . . . . . . . . .

B-30

FIGURES

 

Figure 1-1 Front and Back View . . . . . . . . . . . . . . . . . . . . . .

1-3

Figure 1-2 Top, Bottom, and Side View . . . . . . . . . . . . . . . . .

1-4

Figure 1-3 16-Key Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . .

1-5

Figure 1-4 CompactFlash Card Slot . . . . . . . . . . . . . . . . . . .

1-8

Figure 1-5 Resetting your Computer . . . . . . . . . . . . . . . . . . .

1-10

Figure 2-1 Computer Being Connected to a Wall

 

Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2

Figure 2-2 Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . .

2-3

Figure 2-3 Accessing the CompactFlash Card Slot . . . . . .

2-4

Figure 2-4 Removing CompactFlash Card . . . . . . . . . . . . . .

2-5

TABLES

 

Table 1-1 Gold Legend Keypad Functions . . . . . . . . . . . . . .

1-8

Table 4-1 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .

4-1

NORANDR 600 Series Industrial Mobile Computer User’s Guide iii

CONTENTS

iv NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 1

General Information

"" " " " " " " " " " " " " " " " " " " " " " " " " " "

About this User’s Guide

Section 1

Contains general information about the components of your 600 Series Industrial Mobile Computer. This includes telling you how the user guide is organized, a summary of the sections, and the specifications.

Section 2

Tells you how to prepare for using your computer.

Section 3

Contains routine maintenance information for your computer. Routine maintenance includes recharging the battery, and cleaning the computer.

Section 4

Takes you through procedures to use when troubleshooting your computer. This section does not contain all troubleshooting that can be done by an authorized Customer Support Specialist, but does contain information

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-1

General Information

SECTION 1

 

 

to aid you in determining the level of assistance you may need.

Appendix A

Pin-outs for the external connectors.

Appendix B

NORANDR Utilities Program’s will be added at a later date.

Glossary

Contains definitions to words or phrases used in this user’s guide.

Index

An alphabetically listing of the subjects and page numbers contained in this user’s guide.

Industrial Mobile Computer Description

Industrial Mobile Computers are used in the marketplace to perform a wide variety of tasks. The 600 Series Industrial Mobile Computer provides features and benefits that include:

"Rugged design

"Fast data processing

"Touch screen display

"Signature capture

Additionally, your computer has the ability to use:

1-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

"CompactFlash cards

"Internal modem with CompactFlash card size and format

The following descriptions will familiarize you with the name, function, and locations of the components. Figure 1-1, and Figure 1-2, on pages 1-3, and 1-4, show you these key components.

Touch screen display

Stylus

Keypad

Power status

Scan indicator

Front

Back

Figure 1-1

Front and Back View

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-3

General Information

SECTION 1

 

 

Scanner lens

CompactFlash

Models

card slot

602/603

Models 602/603

Top End

Docking Charger connector jack

Speaker

 

 

Bottom End

 

Scanner

Scroll up key

Action key

Scroll down

 

 

 

key

button

 

 

 

 

 

Side View

Figure 1-2

Top, Bottom, and Side View

1-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

Computer Keyboard

This Industrial Mobile Computer provides a 16 key keyboard. All keys with the exception of the [I/O] and [Gold] keys are programmable for individual functions. Figure 1-3 on page 1-5 details the basic keyboard layout.

 

Numeric

 

keys

 

Backlight

 

(Gold + 3)

ON/OFF

 

(Suspend/Resume)

 

Tab

 

BkSp (Back Space)

ENTER

 

Gold

 

Esc (Escape)

Figure 1-3

16-Key Keyboard

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-5

General Information

SECTION 1

 

 

Display

This Industrial Mobile Computer offers an easy to read Liquid Crystal Display (LCD) with touch screen. The display shows status messages, keyed-in entries, customer or product lists, calculations, and prompts for responses. The touch screen can be used with a stylus, or your finger to choose functions, record signatures, or enter data.

Adjust Contrast

To adjust the display contrast level, hold down the [Gold] key and press either to increase to decrease.

Backlight (Models 602 and 603)

Your Industrial Mobile Computer display features a backlight. Backlighting provides a great benefit in dark conditions. Backlighting does, however, reduce battery life, therefore, turn off the backlight when not needed.

Backlight On/Off

To turn the backlight on, hold down the [Gold] key and press the key. To turn the backlight off, hold down the [Gold] and press the key again.

Battery

" NOTE: It is important to charge your Industrial Mobile Computer for at least 4 hours before you use it the first time.

This Industrial Mobile Computer uses a 1550 mAh lithium ion rechargeable battery.

If your computer goes into a shutdown mode because of low battery condition, your computer will not operate. Your computer does this to ensure that the data is protected.

1-6 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

Although the battery will protect the data against loss for up to 72 hours, it is best to put your unit on a charging source when you first detect low battery.

Memory

Three types of memory are available with this Industrial Mobile Computer:

"Main Memory DRAM

"Flash ROM

"CompactFlash Cards (Models 602 and 603)

Main Memory

Standard main memory DRAM configuration is 8 megabytes (MB) for the model 601 and 16 MB for Models 602 and 603. Memory and the real time clock is protected up to 72 hours by your computer shutting down operation after detecting low battery.

Flash ROM

The 512K Flash ROM stores the BIOS.

CompactFlash Cards

Your Industrial Mobile Computer employs an internal card slot. The internal slot is a CompactFlash Type I storage device. This device acts as the boot drive for the system. This CompactFlash card is not externally accessible.

Additionally, Models 602 and 603 provide an external card slot.The external slot is an expansion Type II slot. This Type II slot is accessible at the top of the computer. It can be used for an additional CompactFlash storage card, or a CompactFlash modem. A modem card must provide the RJ-11 jack. However, since part of the modem (because of the RJ-11) extends beyond the top of the unit it becomes vulnerable to breakage if dropped.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-7

General Information

SECTION 1

 

 

Card slot

Figure 1-4

CompactFlash Card Slot

[Gold] Key

Hold down and press desired gold key functions. Continue to hold down the [Gold] key for each gold legend key stroke you wish to make.

Gold Legend Keypad Functions

Holding down the [Gold] Key and then a gold legend key allows additional keypad functions. These functions are described in Table 1-1 on page 1-8.

 

 

 

Table 1-1

 

Gold Legend Keypad Functions

 

 

 

 

Gold +

 

Icon

Result

 

 

 

 

1

 

 

Increases display screen contrast

 

 

 

 

2

 

 

Decreases display screen contrast

 

 

 

 

3

 

 

Toggles Backlight on and off

 

 

 

 

Tab

 

 

Home

 

 

 

 

4

 

Pg Up

Page Up

 

 

 

 

5

 

Y

Up arrow

 

 

 

 

1-8 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

 

 

Table 1-1 (continued)

 

Gold Legend Keypad Functions

 

 

 

 

Gold +

 

Icon

Result

 

 

 

 

6

 

Pg Dn

Page Down

 

 

 

 

DEL

 

 

. (period)

 

 

 

 

7

 

A

Left arrow

 

 

 

 

8

 

B

Down arrow

 

 

 

 

9

 

"

Right arrow

 

 

 

 

ESC

 

 

Alt

 

 

 

 

0

 

 

Ctrl (control)

 

 

 

 

Enter

 

 

End

 

 

 

 

ON/OFF (Suspend and Resume)

Key

In order to conserve power your Industrial Mobile Computer may automatically suspend when there has been no activity for a set period of time. The suspend time can be programmed through the setup parameters for your computer.

To force a suspend, press the [I/O] key, or a key that may be defined as the suspend key, and hold the key down for three seconds. To resume operation, press the [I/O] key.

Serial Port

Your computer can access serial devices through the dock’s RS-232 serial port, using one of these accessories:

"A serial cable plugs into and latches to the docking connector and provides a standard PC compatible DB-9 (male) serial port.

"A data sychronous cable plugs into and latches to the docking connector and provides a DB-9 (female) which can be plugged into a standard PC serial port.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-9

General Information

SECTION 1

 

 

"The 600 Series Single/Vehicle Dock provides a standard PC compatible DB-9 (male) serial port.

"The 600 Series Multidock converts the signals from the computer’s RS-232 serial port to RS-485 and brings out an RS-485 bus to two DB-9 female connectors compatible with Norand RS-485 networking.

Resetting

In the rare event that your Industrial Mobile Computer fails to respond to your input, it may be necessary to “reset.” To reset press the [Gold], [Esc], and [0] keys at the same time, hold the keys down for three seconds, and your computer will reboot. Resetting takes you to the start up screen.

Reset keys

Figure 1-5

Resetting your Computer

Customer Response Center and Product

Service

Factory Service

If your unit is faulty, you can ship it to your nearest authorized Service Center for factory-quality service. The address and telephone number are included on the Product Service Information Card shipped with your product.

1-10 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

CRC (Customer Response Center)

The Norand Mobile Systems Division of Intermec Technologies Corporation CRC (technical support), telephone number: 1-800-755-5505 (USA or Canada) or 1-425-356-1799.

Email: crc@norand.com If you want to Email a problem or question to the CRC be sure to include the following information in your message:

Your name

The company name

The company address

Phone number and Email address where you or the customer can be contacted

Problem description or questions (be specific)

Also if the equipment was purchased through a VAR please include the VAR information

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-11

General Information

SECTION 1

 

 

Specifications

Size:

9.1 cm (3.6 inches) wide

 

15.5 cm (6.1 inches) long

 

3.0 cm (1.2 inches) tall

Temperature:

 

Recommended Operating:

0 to +50_C (32 to +122_F)

Extreme Operating:

--20 to +60_C (--4 to +140_F)

Storage Temperature:

--20 to +60_C (--4 to +140_F)

Weight:

312 g (11 ounces.)

Humidity:

5 to 95% noncondensing

Static Protection:

17 kV (air discharge) 8 kV (current injection)

Battery:

3.8 V, 1550 mAh lithium ion battery

Hours of Operation:

8--10 hours

Charging Temperature:

0 to +50_C (32 to +122_F)

Communication:

 

Interface:

RS-232, RS-485, Ethernet 10BASE-T (through

 

Dock)

Protocol:

Norand Proprietary Communications Protocol

 

(NPCP)

System Components:

 

FLASH:

512K FLASH array (standard)

RAM:

8 Megabytes (601) 16 MB (602/603)

Operating System:

MS--DOS, Windows CE, and

 

Windows 95 (future)

Card Options:

CompactFlash Type II

Display:

953 cm (3.75 inches); 240 (wide) 320 (long)

 

pixels, monochrome LCD

1-12 NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 2

Operation

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

This section tells you how to:

"Charge the battery

"“Power-up” your 600 Series Industrial Mobile Computer

"Install CompactFlash cards

Getting Started

Unpack your 600 Series Industrial Mobile Computer and inspect it for signs of physical damage from shipment or storage.

When you start using your computer or any time that all power has been completely removed, you are “cold booting” it. The method you use depends on your application.

For example you may download the application and data into your computer. Or, you may use CompactFlash cards to load the application and data.

Depending on the method you are using, the result will be the same but the steps you go through may vary from the way this user’s guide presents the material.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-1

Operation

SECTION 2

 

 

Charging the Battery

Charging your battery pack can be done either in a dock or using an ac wall charger connected to your computer. Figure 2-1 on page 2-2 shows your computer being connected to an ac charger. Figure 2-2 on page 2-3 shows the computer and explains the Power Status conditions that you might see during the charging process.

Normal time to recharge your battery pack is four hours. When your battery is fully charged your computer should run about 8--10 hours.

2

1

Figure 2-1

Computer Being Connected to a Wall Charger

The following devices charge the battery when seated in the unit.

"Single/Vehicle dock

"Multidock

2-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 2

Operation

Power Status LED

Power Status:

Blinking Red indicates low battery status

Continuous Red indicates charging in process

Continuous Green indicates charging complete

Blinking Green indicates computer is in standby mode

Off indicates normal operation

Figure 2-2

Power Status LED

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-3

Operation

SECTION 2

 

 

Installing CompactFlash Card (Models 602 and 603)

Card slot

CompactFlash card

Figure 2-3

Accessing the CompactFlash Card Slot

2-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 2

Operation

Removing the CompactFlash Card

Use the tip of your stylus, inserted in the slot and under the edge on the CompactFlash card, to slide the card out enough to get ahold of it and pull straight out on the card slot.

1

2

Stylus slot

3

Figure 2-4

Removing CompactFlash Card

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-5

Operation

SECTION 2

 

 

Installing a Modem Card

The modem card installs in the same slot and in the same manner as the CompactFlash card.

Booting Your Computer

For DOS Applications

1.Apply power by pressing the [I/O] (Resume/Suspend) key or pressing the reset keys ([Gold], [Esc], [0]) simultaneously and holding for three seconds. The Power Status LED will light.

2.The default load on the card displays these choices:

1.NorandR Utilities

2.DOS Command Prompt. Making this choice puts you to the DOS prompt 600 C:\>.

3.If you do not make a choice within 10 seconds, your

600Series computer automatically boots to the NorandR Utilities. From the Utilities Programs, assuming you have the appropriate host software and hardware, you can setup the communication options and also download your application.

For Windows CE Applications

The following steps outline the initial boot and Windows CE load on the 602 Computer.

1.The AT BIOS loads the boot sector from the IDE drive.

2.MS-DOS loads itself from the IDE drive and executes from RAM. It loads device drivers from C:\CONFIG.SYS then executes the system command shell, C:\COMMAND.COM, which then executes initial commands from C:\AUTOEXEC.BAT.

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SECTION 2

Operation

HIMEM.SYS is installed by MS-DOS during CONFIG.SYS processing, is currently required by LOADCEPC.EXE, and provides real-mode access to memory above one MB.

3.LOADCEPC.EXE is executed during the AUTOEXEC.BAT processing. On the 602 Computer, Windows CE itself consists of the NK.BIN binary file that contains the memory image of the Windows CE configuration. LOADCEPC.EXE copies this file image into RAM and then jumps to its starting address.

4.After NK.BIN (Windows CE memory image) is loaded and executed, Windows CE is in control of the system. From this point, only Windows CE functions are accessible to application developers for the 602 Computer.

5.TASKMAN.EXE (the Windows CE shell program) is executed by Windows CE. The first time CE is executed, “Task Manager” performs pen calibration and writes the calibration results to the registry. The registry is then flushed to persistent storage.

“Task Manager,” then searches for the

“\Storage Card\Wince\WCESTART.INI” file. If the file is found, the contents of the file are parsed for any user application to launch and execute. If no application is found, “Task Manager” allows manual browsing of the files system and execution of programs.

Installing Windows CE

Components

This section outlines the Windows CE release installation for the NORAND 602 Computer. The installation includes a demo application.

Reflashing the 602 Computer installs the most current System Management Interface (SMI BIOS) for the 602 Computer and erases the current registry for Windows CE

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-7

Operation

SECTION 2

 

 

that is stored in flash memory. Erasing the registry allows the system to use registry changes incorporated in the new Windows CE release.

" NOTE: Upgrading flash erases the registry and destroys previous settings.

Perform the following steps:

1.System format a PC Card with MS-DOS 6.22 or 7.00. This requires a machine running DOS or Windows 95. You will not be able to system format a PC Card under Windows NT with MS-DOS. Place the appropriate HIMEM.SYS in the root directory. You may need a CompactFlash Adapter card (P/N: 850-547-001) which allows the CompactFlash card to be used in a Standard PCMCIA card slot on your development machine.

2.Copy the entire contents of the “DriveImg” directory to the PC Card. Place the card in the 602 Computer’s external compact card slot.

3.Simultaneously press and hold the [GOLD], [Esc], and [0] keys for three seconds to reset the computer.

"NOTE: This image contains CONFIG.SYS and AUTOEXEC.BAT files. If

you are using a development card (instead of a blank card), you will need to merge these files into your current configuration files. The CONFIG.SYS and AUTOEXEC.BAT files are listed on the next page. The 602 Computer files are different only during the Flash Update portion of the AUTOEXEC.BAT processing.

EXAMPLE: CONFIG.SYS

device=C:\himem.sys /testmem:off /MACHINE:2

EXAMPLE: AUTOEXEC.BAT

ECHO OFF path .;c:\ cd WINCE startce :End

2-8 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 2

Operation

Running Windows CE and the Demo

Application

Do the following to run the demo application using the

Windows CE operating system:

1.Simultaneously press and hold the [GOLD], and [Esc], and [0] keys for at least 3 seconds to reset the 602 Computer.

2.Calibrate the touch screen. You may have to calibrate the screen several times until the calibration applet detects a “good” calibration within its tolerance limits. After finishing calibration, the Windows CE desktop will appear with the “Task Manager” application up and running.

3.The demo application starts from “Task Manager” with sample menus for several NMSD base applications: Invoice, Service, and Pickup and Delivery. Menu buttons for Print and Charge Card utilities are available for demo, but are not functional.

Downloading from Host Computer

1.Install your computer into a dock.

2.Download program into your computer.

There are several ways to download your application.

EXAMPLE: You can load the program onto the CompactFlash card, install it into your computer, and select the program from the directory.

Opening your Application

Press the [I/O] (Resume/Suspend) key. Opening the application totally depends on your application definition.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-9

Operation

SECTION 2

 

 

2-10 NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 3

Routine Care and Maintenance

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

Your Industrial Mobile Computer is designed to withstand normal use in harsh environments. Occasional maintenance is required to ensure trouble-free operation. The procedures in this section should help keep your computer in good working condition.

Maintenance procedures included in this section provides instructions on identifying low battery conditions, and cleaning your computer.

Low Battery Indication

If you attempt to turn ON your computer and it does not respond, this usually means the battery is run down. Just to be sure, insert your computer in a dock or other charging device, turn it ON, and see if your computer responds. If it does, follow the instructions for Charging Your Battery Pack. If it does not respond when inserted in the charging source, another problem could exist. Refer to the Troubleshooting section for solutions.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 3-1

Routine Care and Maintenance

SECTION 3

 

 

Cleaning Your Computer

 

Periodic cleaning helps maintain the appearance and

 

reliability of your computer When cleaning your computer,

 

inspect the keyboard, covers, display, connectors, and

 

peripheral products for obvious signs of damage or wear.

B CAUTION:

Do not use any abrasive cleaning compounds, ketonic solvents

 

(acetone or ketone) or aromatic solvents (toluene or xylene) to

 

clean any part of your computer. These solutions will cause

 

permanent damage to your computer.

 

Never pour cleaners directly on the display or the case.

 

Instead put the cleanser on a soft cloth and gently wipe the

 

case.

Case and Display

We recommend cleaning the exterior of your hand-held computer using a soft cloth dampened with MICRO-CLEAN II cleanser, made by Foresight International, Inc. 4887 F Street, Omaha, NE 68127-0205 (phone: 1-800-637-1344).

3-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 4

Troubleshooting

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

Should you encounter difficulties in routine operation, printing, or communications, there are a few things you may be able to do to correct the problem.

"Refer to your applications (software user) manual for printing and telecommunication procedures.

"Ensure that electrical and mechanical connections are secure and undamaged.

Troubleshooting Table

This Troubleshooting table lists conditions you might see and offers some basic remedies:

 

Table 4-1

 

Basic Troubleshooting

Condition

Solution

 

 

Low Battery

Recharge the battery.

 

 

Does Not

Check to ensure that your mobile

Respond To

computer is plugged in and that it is

Power

making good contact.

Mobile Computer The battery may be low and need

Will Not Turn ON recharging.

When The [I/O]

Key Is Pressed

NORANDR 600 Series Industrial Mobile Computer User’s Guide 4-1

Troubleshooting

SECTION 4

 

 

 

Table 4-1 (continued)

 

Basic Troubleshooting

Condition

Solution

 

 

The Power

The Power Status LED on the front

Status LED

panel of your mobile computer

Starts Blinking

informs you of the status of your

 

battery pack when it is connected to

 

a charging device. The Power Status

 

LED reads:

 

Off when in a normal operating

 

mode;

 

Blinking red when the battery is

 

low;

 

Continuous red when charging;

 

Continuous green when done

 

charging;

 

Blinking green when in a standby

 

mode.

Mobile Computer 1. Battery is Critically Low.

Will Not Power 2. Ensure that your computer has Up, Screen is been on a charger for at least five Blank. minutes, then remove from the dock

and perform the reset procedure. The display will then be active.

3. Continue to charge your mobile computer for 4 hours to ensure that the battery is fully charged.

Mobile Computer 1. Ensure the dock is plugged in and

Will Not Turn ON your computer is securely seated in

When Placed In the dock..

A Dock

Mobile Computer 1. You may have a very low battery,

Shuts Down try recharging the battery.

During

Operation.

4-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 4

Troubleshooting

Table 4-1 (continued)

Basic Troubleshooting

Condition Solution

Mobile Computer 1. May not turn OFF when it is Does Not Turn connected to a charging device.

OFF 2. May not turn OFF when it is processing data.

If condition 2 continues for a long period of time it will run down the battery.

In the rare event that your computer locks up, try the three finger reset ([Gold], [Esc], [0]) to reboot.

Contact support personnel, at 1-800-755-5505 (USA or Canada) or 1-425-356-1799.

Mobile Computer Normal time is between 30--45 Takes A Long seconds. If longer than this, may Time To Boot Up need to contact support personnel, at After A Reset 1-800-755-5505 (USA or Canada) or

1-425-356-1799.

Related Publications

"http://www.intermec.com/manuals/manual.htm

"600 Series Dock Installation Instructions (P/N

962-040-002)

NORANDR 600 Series Industrial Mobile Computer User’s Guide 4-3

Troubleshooting

SECTION 4

 

 

Repair Service

Be sure to carefully pack the unit and include a description of the problem and the measures you took to correct it.

If possible, include any printout (if applicable) or write down displayed error messages to illustrate the problem.

4-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

Appendix A

Connector Pin-Outs

"" " " " " " " " " " " " " " " " " " " " " " " " " " "

16-Pin Docking Connector

1

16

Pin

Function

Pin

Function

1

Ethernet TXP

9

RS-232 CTS

2

Ethernet TXN

10

RS-232 DSR

3

Ethernet RXP

11

RS-232 RI

4

Ethernet RXN

12

RS-232 DCD

5

No Connect

13

RS-232 DTR

6

Ground

14

RS-232 RTS

7

Ground

15

RS-232 TxD

8

RS-232 RxD

16

Charging power 10-30 Vdc, 0.5 amp

600 Series Industrial Mobile Computer User’s Guide A-1

Connector Pin-Outs

APPENDIX A

A-2 600 Series Industrial Mobile Computer User’s Guide

Appendix B

NorandR Utilities Program

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

The NorandR Utilities Program provides basic functions required to prepare your Industrial Mobile Computer for use.

Entry Point

NORAND UTILITIES

PSROMOC Vx.xx

Screen Title

COPYRIGHT 1994--1999

INTERMEC Key Description

TECHNOLOGIES

CORPORATION.

ALL RIGHTS RESERVED

[ENT]CONTINUE

This screen appears after cold-booting the computer.

"Screen Title: (dark bar at the top) contains the application name, such as “NORAND UTILITIES”, and the specific screen name, such as “MODEM PARAMETERS.”

"Key Description: (dark bar at the bottom) contains “action” keys. Movement keys, such as arrows, are not shown.

Pop-Up Menus

Pop-Up menus appear after a menu option. Press the number of an option you want to select; or press the Y or B

600 Series Industrial Mobile Computer User’s Guide B-1

NorandR Utilities Program

APPENDIX B

CHANGE UNIT ID

UNIT ID

2233233

WORKGROUP 6200IPL

[F4]RESET FACTORY

[ESC]QUIT

keys to scroll through the list and press the [ENT] key to enter. Select one option each time.

Press the [ESC] key to exit a pop-up menu.

Drop-Down Lists

1.NETWORK. . .

2.MODEM/DIRECT

3.ACCESSORY CARD

4.HANDHELD

5.REMOTE OPS

6.INTERSERVER

Drop-down lists provide suboptions for a pop-up menu. Press the number of a suboption, or press the Y or B keys to scroll through the list and press the [ENT] key to enter. Select one suboption each time.

Press the [ESC] key to exit a drop-down list.

B-2 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Alphanumeric Fields

NETWORK PARAMETERS

SERVER NAME

I.U.N. INCORPORATED

SERVER IP ADDRESS 123.123.123.123

CLIENT IP ADDRESS 123.123.123.123

ROUTER

0. 0. 0. 0 SUBNET MASK

0. 0. 0. 0

[ESC]QUIT

If your computer has a numeric keyboard, enter alphanumeric data by pressing the A and " keys to scroll back and forth through the set of alphanumeric characters. After a character is selected, press the [ENT] key to enter that character. Press [ENT] again to move to the next field.

If your computer has an alphanumeric keyboard, press the characters, then press the [ENT] key to move to the next field.

Press [ENT] to save the entries and exit the menu. Press the [ESC] key to exit without saving the entries.

600 Series Industrial Mobile Computer User’s Guide B-3

NorandR Utilities Program

APPENDIX B

Title Screen

When you reboot or reset your computer, the Title Screen appears:

NORAND UTILITIES

PSROMOC Vx.xx

COPYRIGHT 1994--1999

INTERMEC

TECHNOLOGIES

CORPORATION.

ALL RIGHTS RESERVED

[ENT]CONTINUE

Press the [ENT] key to continue.

B-4 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Language Selection

" NOTE: The NORAND Utilities Program checks files for available language options. If no language resource files exist, you do not see this menu.

If your application requires non-English languages, the Language Selection menu appears. English is the first option, followed by up to nine additional options:

NORAND UTILITIES

LANGUAGE SELECTION

1. ENGLISH

2.

3.

4.

5.

6.

7.

8.

9.

0.

[ESC]QUIT

Press the number of a language, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.

Press the [ESC] key to exit this menu.

600 Series Industrial Mobile Computer User’s Guide B-5

NorandR Utilities Program

APPENDIX B

Communications Menu

"NOTE: The default is the NPCP RS-485 communication.

"NOTE: If your computer does not support any of the features listed, the fol-

lowing pop-up menu appears. Press the [ENT] key to continue:

COMMUNICATIONS

FEATURE

NOT SUPPORTED

[ENT]CONTINUE

The “Communications Menu” appears after the “Title

Screen:”

NORAND UTILITIES

COMMUNICATIONS

1.BEGIN COMM SESSION

2.COMM SETTING

NRINET

3.UNIT ID

4.NETWORK PARAMETERS SERVER NAME

CLIENT IP ADDRESS

0.0.0.0

ROUTER

0.0.0.0

SUBNET MASK

0.0.0.0

9. ADVANCED UTILITIES

[ESC]QUIT

B-6 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Option 1 BEGIN COMM SESSION

If you select Option 1, the computer repeats communications until successful or you press the [ESC] key.

" NOTE: If you press the [ESC] key, this verification window appears:

ARE YOU SURE YOU

WANT TO STOP

COMMUNICATIONS

NOW?

[ENT]STOP

[ESC]RESUME

" NOTE: This window may not appear immediately. For most communication settings, a session cannot be interrupted once it has started, so the [ESC] key is not processed until the next session is attempted.

600 Series Industrial Mobile Computer User’s Guide B-7

NorandR Utilities Program

APPENDIX B

BEGIN COMM SESSION with NETWORK

If you select the communications option and Option 2. COMM SETTINGS is set to NETWORK, this “Communication Status” menu appears:

NORAND UTILITIES

COMMUNICATIONS

COMM SETTINGS:

NRINET

SERVER NAME

CLIENT IP ADDRESS 0.0.0.0

ROUTER

0.0.0.0

SIGNING ON

STATUS: 20

[ESC]STOP COMM

While SIGNING ON is onscreen, STATUS: may appear with the status of the attempted connection. Refer to Session Status on page B-12 for meaning.

Following a successful session, NORAND Utilities executes the downloaded application. If the necessary program files are not found, this message window appears:

MISSING SYSTEM

FILES

[ENT]CONTINUE

B-8 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

If the session is unsuccessful, LAST SESSION appears with the failure status, such as “T803.”

NORAND UTILITIES

COMMUNICATIONS

COMM SETTINGS:

NRINET

SERVER NAME

CLIENT IP ADDRESS 0.0.0.0

ROUTER

0.0.0.0

SIGNING ON

STATUS: 20

LAST SESSION

T803

INVALID HOST NAME

OR IP ADDRESS

[ESC]STOP COMM

600 Series Industrial Mobile Computer User’s Guide B-9

NorandR Utilities Program

APPENDIX B

BEGIN COMM SESSION with MODEM/DIRECT

If you select the communications option and Option 2. COMM SETTINGS is set to MODEM/DIRECT, this “Communication Status” menu appears:

NORAND UTILITIES

COMMUNICATIONS

COMM SETTINGS:

MODEM/DIRECT

MODEM TYPE

NM2400/NM2400A

PROTOCOL BPS FMT

TTY 2400 8N1

AUTO ANSWER

CONFIGURING

ESC

 

LAST SESSION:

T289

NO RESPONSE FROM

MODEM

[ESC]STOP COMM

" NOTE: The computer may stay at the “CONFIGURING” screen for about 20 seconds if a modem is not detected.

If the session is unsuccessful, LAST SESSION appears with the failure status, such as “T289.”

B-10 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

BEGIN COMM SESSION with ACCESSORY CARD

If you select the communications option and Option 2. COMM SETTINGS is set to ACCESSORY CARD, the system attempts to execute the application from a PC card. If the “MISSING SYSTEM FILES” message appears, press the [ENT] key to continue.

BEGIN COMM SESSION with INTERSERVER

If you select the communications option and Option 2. COMM SETTINGS is set to INTERSERVER, this “Communication Status” menu appears:

Transfer:

Press the [ESC] key to exit this screen.

600 Series Industrial Mobile Computer User’s Guide B-11

NorandR Utilities Program

APPENDIX B

Session Status

The first single character code (“T”) is the session status, which applies to all COMM SETTINGS. There are five statuses possible:

"“G” Good session

"“T” Unexpected end of transmission

"“H” Incorrect file header encountered

"“F” File error encountered

"“L” Telecommunications aborted before first file header received

The three digit number (“289”) indicates the specific protocol error. These error codes apply when COMM SETTINGS is set to NPCP RS-485 or NPCP RS-232:

“0” No error

“1” MININET.EXE not installed

“6” User aborted communications by pressing

[ESC]

“11” Invalid parameter specified in control file

" NOTE: The following values indicate an error returned by MININET.EXE. 100 is added to the error returned by MININET.EXE to avoid conflict with other defined errors.

“101” Illegal buffer length “103” Invalid command “105” Command timed out “106” Message incomplete

“108” Illegal local session number “109” No resource available “110” Session closed

“111” Command canceled

“113” Duplicate name in local name table “114” Name table is full

“115” Name is deregistered, command complete “117” Local session table full

“118” Session open rejected

B-12 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

“119” Invalid name number “120” No answer

“121” Name not found

“122” Name in use on remote adapter “123” Name deleted

“124” Session ended abnormally “125” Name conflict

“126” Incompatible remote device “133” Network interface is busy

“134” Too many commands outstanding “135” Invalid LAN adapter number

“136” Command completed while cancel occurring “138” Command not valid to cancel

“164”-“179” Unusual network condition “180”-“354” Adapter malfunction

These error codes apply when COMM SETTINGS is set to MODEM/DIRECT and PROTOCOL is set to TTY:

“0”

No error

 

“6”

[ESC] key pressed, aborting communications

“11”

Invalid parameter specified in control file

“23”

End of transmission

“101”

Line lost

 

“102”

Parity error

 

“103”

Character gap too long

“104”

Data loss

 

“105”

Excessive NAKs (negative acknowledgements)

“106”

Block count error

“107”

Block check error

“108”

Block framing error

“109”

Control character error

“2xx”

Modem error

 

“xx” Hayes response code, or code defined by

 

program:

 

“03”

No carrier

 

“04”

Command not recognized

 

“06”

No dial tone

 

“07”

Dialed number is busy

600 Series Industrial Mobile Computer User’s Guide B-13

NorandR Utilities Program

APPENDIX B

“08” No answer

“86” Error sending command to modem

“87” Expected numeric response not numeric

“88” Invalid response format “89” No significant response from

modem

“97” COM port disabled by system due to low battery or removal of PC card modem.

“98” Unrecognized English response “99” Memory allocation error

" NOTE: For response codes not listed above, if you purchased this modem from the Norand Mobile Systems Division of Intermec Technologies Corporation, contact Customer Response Center at 800-755-5505 (U.S.A. or Canada) or 425-356-1799.

If this modem is not from the Norand Mobile Systems Division, contact your modem supplier.

These error codes apply when COMM SETTINGS is set to NOVELL NETWARE:

“0”

No error

“6”

User aborted communications by pressing

“100”

[ESC] key.

Connection to host failed. Verify network

 

connection, verify that PENKEY login name

“101”

exists on host.

Could not access include file. Verify existence

“102”

of include file on host.

Could not allocate needed memory.

B-14 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

These error codes apply when COMM SETTINGS is set to NRINET:

“0”

No error

“6”

User aborted communications by pressing

“800”

[ESC] key.

PC TCP/IP kernel is missing.

“801”

Invalid client IP address. Make sure the entry

 

for CLIENT IP ADDRESS is correct, or make

“802”

sure the DHCP server is running.

Invalid Service or Service Type, or invalid port

“803”

number.

Invalid host name or IP Address. Make sure

 

the entry for SERVER NAME is correct, and

“804”

that the server is running.

Could not create socket. Check all cables and

“806”

network connections.

Block sent was incomplete or block received

“807”

was incomplete.

Client and server negotiation failed.

“808”

Server specified an unsupported block size.

“809”

Invalid buffer pointer.

“810”

All server connections are already in use. Try

“811”

again later.

Timeout while sending data. Connection to

 

remote machine dropped. Make sure the host

 

is still running, and check all cables and

“812”

network connections.

Timeout while receiving data. Connection to

 

remote machine dropped. Make sure the host

 

is still running, and check all cables and

“813”

network connections.

An attempt to send data to the server failed

 

due to a closed connection. Ensure the server

 

is still running, check all cables and network

“814”

connections.

An attempt to receive data from the server

 

failed due to a closed connection. Ensure the

600 Series Industrial Mobile Computer User’s Guide B-15

NorandR Utilities Program

APPENDIX B

server is still running, check all cables and network connections.

“815” Could not access the network attach information.

“816” An error occurred reading the network attach information.

“817” Server did not respond to the connect request. Ensure the server is still running, check all cables and network connections.

“818” An error occurred reading the TCP/IP kernel information.

“935” Operation would block. “939” Destination address required. “940” Message too long.

“948” Address already in use. “950” Network is down. “951” Network is unreachable.

“952” Network dropped connection or reset. “954” Connection reset by peer.

“955” No buffer space available. “960” Connection timed out. “961” Connection refused.

“962” Too many levels of symbolic links. “963” File name is too long.

“964” Host is down. “965” Host is unreachable. “966” Directory not empty.

B-16 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

These error codes apply when COMM SETTINGS is set to TFTP:

If using PSROM0C V2.xx:

“0”

No error.

“1”

PSROB0C.EXE could not be loaded.

“6”

User aborted communications by pressing

“100”

[ESC] key.

TCP/IP kernel is missing.

“101”

Invalid client IP address. Ensure the entry for

 

CLIENT IP ADDRESS is correct or ensure the

“201”

DHCP server is running.

TFTP.EXE failed.

“202”

TFTP.EXE not found.

“203”

Unknown server.

“204”

Remote file name is invalid.

“205”

Local file name is invalid.

“206”

File not found on server.

“207”

Timeout.

If using PSROM0C V3.xx:

“202” Could not create a socket. “204” Unknown server name “205” Error sending to server.

Check network connections.

“206” Error receiving from server. Check network connections.

“207” Receive timeout.

Check network connections.

“208” Server error. Server terminated transfer. Check server to find out what error occurred.

“209” Error writing to file.

Make sure computer has enough disk space to hold all files from the server.

600 Series Industrial Mobile Computer User’s Guide B-17

NorandR Utilities Program

APPENDIX B

Option 2 COMM SETTING

If you select this option, the “Communications Settings” drop-down list appears:

1.NETWORK. . .

2.MODEM/DIRECT

3.ACCESSORY CARD

4.HANDHELD

5.REMOTE OPS

6.INTERSERVER

Press the number of a communications settings, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.

B-18 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Suboption 1 NETWORK

If you select this suboption, a drop-down list appears with various networks:

1.NPCP RS485

2.NPCP RS232

3.NRINET

4.TFTP

5.NOVELL NETWARE

Press the number of a network or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Communications Menu” with the selected network assigned to Option 2. COMM SETTING. See a sample menu on page B-6.

Press the [ESC] key to exit this drop-down list. The computer takes you to the “Communications Menu.”

600 Series Industrial Mobile Computer User’s Guide B-19

NorandR Utilities Program

APPENDIX B

Suboption 2 MODEM/DIRECT

If you select this suboption, the computer returns to the Communications Menu with the MODEM/DIRECT option assigned to Option 2. COMM SETTING:

NORAND UTILITIES

COMMUNICATIONS

1.BEGIN COMM SESSION

2.COMM SETTING MODEM/DIRECT

3.UNIT ID

4.MODEM PARAMETERS MODEM TYPE

NM2400/NM2400A

PROTOCOL BPS FMT TTY 2400 8N1 AUTO ANSWER

ESC

5. PHONE NUMBER

9...131369282

9. ADVANCED UTILITIES

B-20 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Suboption 3 ACCESSORY CARD Suboption 6 INTERSERVER

If you select either of these suboptions, the computer returns to the Communications Menu with ACCESSORY CARD or INTERSERVER assigned to Option 2. COMM

SETTING.

NORAND UTILITIES

COMMUNICATIONS

1.BEGIN COMM SESSION

2.COMM SETTING ACCESSORY CARD

3.UNIT ID

9. ADVANCED UTILITIES

Suboption 4 HANDHELD

Suboption 5 REMOTE OPS

These suboptions are not supported at this time.

600 Series Industrial Mobile Computer User’s Guide B-21

NorandR Utilities Program

APPENDIX B

Option 3 UNIT ID

If you select this option, the “Change Unit ID” pop-up menu appears:

CHANGE UNIT ID

UNIT ID

2233233

WORKGROUP 6200IPL

[F4]RESET FACTORY

[ESC]QUIT

Enter up to eight characters to change the Unit ID. Use the [¬SP] key to backspace and use the [CLR] to restore the previous ID. Press the [ENT] key to save the new ID and return to the “Communications Settings” menu. Press the [F4] key to reset the ID to factory default. Press [ESC] to exit this pop-up menu.

Option 4 NETWORK PARAMETERS

Network Parameters appears as Option 4 when Option 2. COMM SETTINGS is set to one of these three NETWORK options: NRINET, TFTP, or NOVELL NETWARE.

B-22 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

NETWORK PARAMETERS with NRINET or TFTP

If you select this option and Option 2. COMM SETTINGS is set to NRINET or TFTP, this “Network Parameters” popup menu appears:

NETWORK PARAMETERS

SERVER NAME

SERVER IP ADDRESS

0. 0. 0. 0 CLIENT IP ADDRESS

0. 0. 0. 0

ROUTER

0. 0. 0. 0 SUBNET MASK

0. 0. 0. 0

[ESC]QUIT

If you have an alphanumeric keyboard, press the characters to the host name, then press the [ENT] key to save the entry and move to the next field.

If you have a numeric keyboard, use the A and " keys to scroll back and forth through the given set of alphanumeric characters. After a character is selected, press the [ENT] key to enter that character. Press [ENT] again to move to the next field. Press the Y or B keys to move between fields.

Press [ENT] to save the entries and exit the “Network Parameters” menu. Press the [ESC] key to exit without saving the entries.

600 Series Industrial Mobile Computer User’s Guide B-23

NorandR Utilities Program

APPENDIX B

NETWORK PARAMETERS with NOVELL NETWARE

If you select this option and Option 2. COMM SETTINGS is set to NOVELL NETWARE, this frame type drop-down list appears:

1.802.2

2.ETHERNET II

3.802.3 RAW

4.802.2 W/ SNAP

Press the number of a frame type, or press the Y or B keys to scroll through the list and press the [ENT] key to enter. Press the [ESC] key to exit this drop-down list without changing the frame type.

Option 4 MODEM PARAMETERS

Modem Parameters appears as Option 4 when Option 2.

COMM SETTINGS is set to MODEM/DIRECT.

If you select this option, the “Modem Parameters” pop-up menu appears.

MODEM PARAMETERS

1. MODEM TYPE NM2400/NM2400A

2. PROTOCOL

TTY

3. BPS RATE

2400

4. DATA FORMAT

8N1

5. AUTO ANSWER ESC

[ESC]DONE

Press the number of a modem parameters option, or press the Y or B keys to scroll through the list, then press the [ENT] button to enter.

Suboption 1 MODEM TYPE

If you select this suboption, a drop-down list appears with supported modem types. Press the Y or B keys to scroll through the list, then press the [ENT] button to enter.

B-24 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

"If you select drop-option OTHER EXTERNAL or OTHER INTERNAL, the “Modem Init String” pop-up menu appears:

MODEM INIT STRING

ATE0V0Q0&M0&S1&C1&

D2&R/QX0L1

[F2]TEST STRING

[ENT]O ESC]QUIT

a.Enter the initialization string of the modem you are using. Refer to your modem’s reference manual for information.

"NOTE: Use A and " keys on numeric keyboards to scroll the alphanumeric

character set.

"NOTE: If you leave this menu blank, a string is not saved.

b.Press the [ENT] key to enter the string or press [ESC] to exit this pop-up menu.

600 Series Industrial Mobile Computer User’s Guide B-25

NorandR Utilities Program

APPENDIX B

"NOTE: Testing the modem initialization string is optional.

" To test the modem string, do the following:

a.Press the [F2] key. The computer replies with “PLEASE WAIT” and tests the string:

MODEM INIT STRING

ATE0V0Q0&M0&S1&C1&

D2&R/QX0L1

PLEASE WAIT . . .

[F2]TEST STRING

[ENT]OK [ESC]QUIT

Momentarily, the computer displays the modem’s response:

MODEM INIT STRING

ATE0V0Q0&M0&S1&C1&

D2&R/QX0L1

RESULT: 97

[F2]TEST STRING

[ENT]OK [ESC]QUIT

" NOTE: Zero indicates the modem was successfully configured. Any other value indicates an error. See page B-13 for a list of modem errors. If you purchased this modem from the Norand Mobile Systems Division, contact Customer Response Center at 800-755-5505 (U.S.A. or Canada) or 425-356-1799.

If this modem is not from the Norand Mobile Systems Division, contact your modem supplier.

b.Press the [ENT] key to update the modem initialization string. The computer returns to the “Modem Parameters” pop-up menu with OTHER EXTERNAL or OTHER INTERNAL assigned.

B-26 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Suboption 2 PROTOCOL

If you select this suboption, a drop-down list of available protocols appears:

1. TTY

" NOTE: TTY is the only protocol currently supported.

Press the number of a protocol, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Modem Parameters” pop-up menu with the selected protocol assigned.

Press the [ESC] key to exit this drop-down list.

Suboption 3 BPS RATE

If you select this suboption, the BPS Rate drop-down list appears with various bits per second (BPS) rates:

1. 1200

2. 2400

3. 4800

4. 9600

5. 19200

6. 38400

7. 57600

8. 115200

Press the number of a BPS rate, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Modem Parameters” pop-up menu with the selected BPS rate assigned.

Press the [ESC] key to exit this drop-down list.

600 Series Industrial Mobile Computer User’s Guide B-27

NorandR Utilities Program

APPENDIX B

Suboption 4 DATA FORMAT

If you select this suboption, the “Data Format” drop-down list appears:

1. 8N1

2. 7E1

Press the number of a data format, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Modem Parameters” pop-up menu with the selected data format assigned.

Press the [ESC] key to exit this drop-down list.

Suboption 5 AUTO ANSWER

This suboption is not supported at this time.

Option 5 NETWORK INTERFACE

This option appears only if the computer supports multiple network interface.

“Network Interface” appears as Option 5 when Option 2. COMM SETTINGS is set to NRINET, TFTP, or NOVELL NETWARE.

If you select this option, the “Network Interface” drop-down list appears:

1. ETHERNET

2. RS485

Press the number of a network interface, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Communications” menu with the selected network interface assigned.

B-28 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Option 5 PHONE NUMBER

Phone Number appears as Option 5 when Option 2. COMM SETTINGS is set to MODEM/DIRECT.

If you select this option, the “Phone Number” pop-up menu appears:

PHONE NUMBER 9...13193693282

[ . ]DIALING PAUSE

[ENT]OK [ESC]QUIT

Enter up to 16 characters. Use the [¬SP] key to backspace; use the [CLR] to reset to the previous phone number, and press [.] to insert a dialing pause command (“,”).

Press the [ENT] key to save the new phone number and return to the “Communications Settings” menu.

Press the [ESC] key to exit this pop-up menu.

600 Series Industrial Mobile Computer User’s Guide B-29

NorandR Utilities Program

APPENDIX B

Option 9 ADVANCED UTILITIES

If you select this option, the “Advanced Utilities” menu appears:

NORAND UTILITIES

ADVANCED UTILITIES

1.SET DATE/TIME

2.BATTERY STATUS

Press the number of an advanced utility option, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.

" NOTE: Suboption 4 FORMAT RAM CARD appears only if the FORMAT.COM program is in the PATH.

B-30 600 Series Industrial Mobile Computer User’s Guide

APPENDIX B

NorandR Utilities Program

Suboption 1 SET DATE/TIME

If you select this suboption, the “Set Date/Time” pop-up menu appears:

SET DATE/TIME

DATE: 01/20/80

TIME: 23:12:04

[ESC]QUIT

Enter numbers for the month, day, year (1980--2079), hour, minute, and second (up to 23:59:59). Press the [ENT] key after each entry. An incorrect entry causes the computer to default to the initial number. Press the [ESC] key to exit this pop-up menu.

Suboption 2 BATTERY STATUS

Use this suboption to check battery status. The “Battery Status” screen appears when you select this suboption:

NORAND UTILITIES

BATTERY STATUS

MAIN PACK

CHARGING

VOLTAGE

7.37

CAPACITY

23:59

CHARGER 16.22

[ESC]QUIT

600 Series Industrial Mobile Computer User’s Guide B-31

NorandR Utilities Program

APPENDIX B

"MAIN PACK: Status of the main battery pack:

"“OK” Battery operating properly.

"“LOW” Power running low, needs

recharging.

" “CRITICAL” Power dangerously low, recharge soon or lose all data.

"“CHARGING” Main battery pack recharging.

"“MISSING” Main battery pack not loaded

or detected.

" VOLTAGE: Amount of operational battery voltage.

" CHARGER: Amount of voltage supplied by external charge source.

B-32 600 Series Industrial Mobile Computer User’s Guide

Glossary

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

Applet

Small applications, typically bundled with the operating system.

Boot Default Drive

The drive from which the computer will boot.

Button

An object that can be clicked, selected, or unselected in your windows. Usually an event tree is attached to a button so that when it is clicked, an action is performed.

CompactFlash (CF) Card

A small size (half the size of a normal PC card) which has been specially designed to meet the needs of small hand-held computers. This card can be inserted and removed from a card slot.

CPU

Central Processing Unit.

Default Drive

See Boot Default Drive.

Dock

A device in which one or more hand-held computers may be placed for charging and communication.

DOS (Disk Operating System)

A program or set of programs that tells a disk-based computer system how to schedule and supervise work, manage computer resources, and operate and control its peripheral devices.

NORANDR 600 Series Industrial Mobile Computer User’s Guide Glossary-1

GLOSSARY

Download

The transmission of data from a host computer to a mobile computer.

Ethernet

A 10-Mbps, coaxial standard for LANs. Also slang for the coaxial cable that carries the standard.

Flash

A technology for nonvolatile memory storage. A special type of EEPROM that can be erased and reprogrammed.

Flash Card

A memory storage PC Card that meets the ATA standard.

GUI (Graphical User Interface)

Provides a graphical representation of the environment for user interaction.

I/0 (ON/OFF) Key

The power suspend or resume switch on the 600 Series Computer — not the same as resetting. Suspends or resumes operation depending on the current state of the computer.

Icon

A symbol on the computer desktop that graphically represents the purpose or function of an application or file.

Industrial Mobile Computer (IMC)

A generic acronym for a NORAND Industrial Mobile Computer, including the 600 Series (601, 602, and 603).

Laser Scanner

A method of reading bar codes that uses a coherent light consisting of one frequency with high density of energy.

LCD

Liquid Crystal Display.

Modem

A communication device that enables a computer to transfer information over a telephone line.

Glossary-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

GLOSSARY

Network

A computer data communications system which interconnects computer systems at various sites.

NMSD

NORAND Mobile Systems Division of Intermec Technologies Corporation.

NorandR Utilities

A program that provides the basic functions needed to prepare the computer for use, including program load and data communications.

Port

The physical hardware communication port.

Protocol

A formal description of message formats and the rules computers must follow to exchange those messages.

RAM (Random Access Memory)

Dynamic memory, sometimes known as main memory or core.

RS-232 C (Recommended Standard 232)

An Electronic Industries Association standard interface between data terminal equipment (DTE) and data circuit-terminating equipment (DCE) with serial binary data interchange.

RS-485

An Electonics Industry Association (EIA) standard for multipoint communications. The typical use for RS-485 is a single PC connected to several addressable devices that share the same cable. You can think of RS-485 as a “party-lined” communications system.

SanDisk

A brand of flash memory card.

Serial Interface

An interface in which the terminal or computer sends single bits of information to the other device, one after another.

NORANDR 600 Series Industrial Mobile Computer User’s Guide Glossary-3

GLOSSARY

Stylus

A pen-shaped device, used for input on a touch screen by tapping or sliding.

TCOM or Telecom

Telecommunications.

Terminal

Circuit terminating device such as a industrial mobile computer.

Tethered

A device requiring a cable between the computer and the scanner.

Touch Screen

A display which responds to tactile pressure as input.

Type I Card

Type I CF cards can be up to 3.3 mm thick and are used primarily for additional mass storage.

Type II Card

Type II CF cards can be up to 5 mm thick. These cards are often used for additional mass storage.

Upload

The transmission of data from a mobile computer to a host computer.

Windows CE

Microsoft’s operating system for small devices, designed as a foundation of software building blocks that could be assembled in many different ways to create new devices.

Wireless

The transmission of data using radio waves.

Glossary-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

INDEX

"" " " " " " " " " " " " " " " " " " " " " " " " " " "

SYMBOLS

Modem card installation, 2-6

A

Adjust contrast, 1-6

B

Backlight, 1-6

OFF, 1-6

ON, 1-6

Battery, 1-6 charging, 2-2 lithium ion, 1-6

low battery indication, 3-1 care, 3-1

status, utilities menu, B-31 Booting DOS application, 2-6

Booting up, 2-6

DOS application, 2-6 Windows CE, 2-6

Booting Windows CE application, 2-6

C

Charging battery, 2-2 Charging main battery, 2-2

Cleaning, 3-2 case, 3-2

contact surfaces, 3-2 display, 3-2

docking connector, 3-2 keyboard, 3-2

CompactFlash, adapter card, 2-8

CompactFlash cards installing, 2-4 types

type I, 1-7

type II, 1-7

Connectors, A-1

8-pin docking connector, A-1 Contrast adjust, 1-6

D

Demo application, Windows CE, 2-9

Display options, touch screen, 1-6

Downloading from host, 2-9

I

I/O key, 1-9

Installing, Windows CE, components, 2-7

Installing CompactFlash cards, 2-4

Installing memory cards, 2-4 Installing modem cards, 2-6

K

Keyboard features, 1-5

L

Loading application, 2-6 DOS app, 2-6 Windows CE, 2-6

Loading DOS application, 2-6

Loading Windows CE application, 2-6

M

Main battery, 1-6

Memory card removing, 2-5 types

type I, 1-7 type 2, 1-7 type II, 1-7

Memory types flash ROM, 1-7 main, 1-7

O

ON/OFF key, 1-9 Opening applications, 2-9

P

Part numbers, CompactFlash Adapter card, 2-8

PC cards, 1-7

PC memory card, removing, 2-5 Product feature descriptions, 1-3

R

Registry, installing Windows CE components, 2-7

Removing CompactFlash cards, 2-5

Removing memory cards, 2-5 Repair service, 4-4

Reset switch, 1-10

S

Serial ports, 1-9 Gold key, 1-8 Specifications, 1-12

Suspend and Resume key, 1-9

NORANDR 600 Series Industrial Mobile Computer User’s Guide Index-1

INDEX

T

Touch screen display, 1-6 Troubleshooting table, 4-1 Turning the backlight OFF, 1-6 Turning the backlight ON, 1-6

U

Utilities program, B-1 communications menu, B-6 communications menu op-

tions

ADVANCED UTILITIES, B-30

BEGIN COMM SESSION, B-7

COMM SETTING, B-18 MODEM PARAMETERS,

B-24

NETWORK INTERFACE, B-28

PHONE NUMBER, B-29 UNIT ID, B-22

communications menu suboptions

ACCESSORY CARD, B-21 AUTO ANSWER, B-28 BATTERY STATUS, B-31 BPS RATE, B-27

DATA FORMAT, B-28 HANDHELD, B-21 INTERSERVER, B-21 MODEM TYPES, B-24 MODEM/DIRECT, B-20

NETWORK, B-19

OTHER EXTERNAL, B-25 OTHER INTERNAL, B-25 PROTOCOL, B-27 REMOTE OPS, B-21

SET DATE/TIME, B-31 language selection, B-5 network parameters

with NOVELL NETWARE, B-24

with NRINET or TFTP, B-23

title screen, B-4

W

Windows CE version 2.12, demo application, 2-9

Index-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide