Intermec CN51 User Manual

5 (1)

CN51

Mobile Computer

For Windows Embedded Handheld 6.5

User Manual

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2013 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock

Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

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CN51 Mobile Computer User Manual

Contents

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

1 About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Configure the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . 14 How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . 14 About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CN51 Mobile Computer User Manual

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Contents

Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2 About the User Interface and Intermec Applications . . . . . . . . . . 27

About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . . 34

About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3 Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

About Worldwide UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

How to Add and Switch Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enable Automatic Configuration of Carrier Settings . . . . . . . . . . . . . . . . . . . . . . . . 45 Switch Carriers Using Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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4 Use the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

How to Take Pictures and Record Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Configure or Create Camera Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Scene Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Configure Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . 53 Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Enable or Disable Reading Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . 65 Read Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Camera Settings for Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

How to Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Enable or Disable Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . 69 Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Camera Settings for Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

5 Use GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

6 Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . . 89 Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Configure WPA or WPA2 Enterprise (802.1x) Security

with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Configure WPA or WPA2 Personal (PSK) Security

with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 97 Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . . 98 Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . . 98 Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 99

Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Configure WPA or WPA2 Enterprise (802.1x) Security

with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Configure WPA or WPA2 Personal (PSK) Security

with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . .101 Configure Static WEP Security with Microsoft Security . . . . . . . . . . . .102 Use Open (No Security) Associations with Microsoft Security. . . . . . .102

7 Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

How to Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . .106 How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . .106

How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 How To Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Install Applications with SmartSystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Install Applications with Microsoft Synchronization Software . . . . . . . . . . . . . .108 Install Applications with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

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How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Update the Computer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Update the Computer with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

8 Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .113

About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .119 Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

EA31 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

EA31 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

EA31 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

EA30 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

EA30 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

EA30 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

B Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

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CN51 Mobile Computer User Manual

Before You Begin

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

CN51 Mobile Computer User Manual

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Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Who Should Read This Manual

This user manual is for the person who is responsible for installing, configuring, and maintaining the CN51.

This document provides you with information about the features of the CN51, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the CN51, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

The Intermec web site at www.intermec.com contains our documents (as .pdf files) that you can download for free.

1 Visit the Intermec web site at www.intermec.com.

2 Click the Products tab.

x

CN51 Mobile Computer User Manual

Before You Begin

3Using the Products menu, navigate to your product page. For example, to find the CN51 computer product page, click

Computers > Handheld Computers > CN51.

4 Click the Manuals tab.

If your product does not have its own product page, click Support >

Manuals. Use the Product Category, the Product Family, and

Product menus to find your documentation.

Patent Information

There are U.S. and foreign patents pending.

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Before You Begin

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CN51 Mobile Computer User Manual

1

About the Computer Features

This chapter introduces the CN51 Mobile Computer with Windows® Embedded Handheld 6.5 operating system. Use this chapter to learn about basic computer features and functions, as well as the available accessories for it.

1

Chapter 1 — About the Computer Features

About the CN51 Mobile Computer

The Intermec CN51 Mobile Computer is the class-leading mid-range rugged mobile computer that empowers mobile workers with the resources to satisfy and delight customers efficiently today and earn new business tomorrow.

The CN51 is available with the following features:

Windows Embedded Handheld 6.5 operating system

1.5 GHz dual-core multi-engine processor with extended battery life

1 GB DRAM, 16 GB Flash memory

Large, outdoor-viewable WVGA display with full-size keypad

Resistive touch panel display

Bluetooth radio

UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options; both options support voice and data

IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE 802.11b/g/n on computers with a cellular radio

Customer-accessible microSD slot for removable memory cards (up to 32 GB)

High-performance EA30 or EA31 area imager options, for reading bar codes and capturing signatures

HTML5 support

Integrated GPS receiver (with WAN radio option)

Accelerometer that can automatically sense the angle of the computer and rotate the display between portrait and landscape

5-megapixel color camera

2

CN51 Mobile Computer User Manual

Intermec CN51 User Manual

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Chapter 1 — About the Computer Features

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CN51 Mobile Computer User Manual

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Chapter 1 — About the Computer Features

About Language Provisioning

You are prompted to select a language provision when the computer starts for the first time. It may take as little as three minutes to load your language. Once loaded, your selected language persists through all boot scenarios (warm, cold, or clean).

Make sure you select the correct language before you tap Provision. If you need to change the language provisioning, you must reinstall the operating system and restart the computer. When the computer restarts, select your new language.

About the Battery

The CN51 uses a Model 1015AB01 battery as its main power source. The battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input devices, extreme temperatures, and your usage.

Fully charge the battery before you use the CN51. When you change the battery, the computer automatically goes into a power-off state and then cold boots.

Caution: The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 °C (212 °F) or incinerate it. Dispose of used batteries promptly. Keep away from children.

Contact your Intermec representative for replacement batteries.

Charge the Battery

Make sure you fully charge the battery (Model 1015AB01) before you use your CN51. You can charge the battery before or after you install it in the CN51. A fully discharged battery charges in approximately 6 hours.

Insert the battery into a quad battery charger, a single dock, or a multidock, or attach external power to the CN51 with the battery installed.

The battery is fully charged when the battery status LED shows a steady green.

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

Use these Intermec accessories to charge the CN51 batteries:

Quad Battery Charger (Model AC21)

Charge-Only Multidock (Model AD23)

Ethernet Multidock (Model AD24)

Single Dock (Model AD27)

Vehicle Power Adapter (Model AE36)

AC Power Adapter (Model AE37)

Change the Battery

When the battery in the CN51 has a low charge, replace it with a charged battery.

Note: When you remove a battery from the computer, Intermec recommends that you install a charged battery within one minute to maintain your network connections.

1 Save your files and close all open applications.

2 Press the Power button, and then select Hibernate from the menu.

3If necessary, disconnect the handstrap from the top of the computer.

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Chapter 1 — About the Computer Features

4Push forward on the battery release tab until the battery releases, and then lift the battery away from the computer.

5Insert the bottom of a fully charged battery into the CN51, and press down on the top until it clicks into place.

6 If necessary, reattach the handstrap.

About Battery Status

Use the battery icon on the Title bar to view the power status of the battery.

Battery Status Icons

Icon Status

Battery is fully charged.

Battery has medium charge.

Battery is low. You need to change the battery soon.

Battery is critically low. You need to change the battery now or place the computer in a charging dock immediately.

Battery is charging.

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

The Battery status LED below the computer screen indicates the charging status of the battery.

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Battery LED States

LED State

Description

 

 

Steady green

The computer is connected to a charger and the

 

battery is more than 95% charged.

 

 

Blinking green

The computer is connected to a charger and the

 

battery is between 60% and 95% charged.

 

 

Steady red

The computer is connected to a charger and the

 

battery is less than 60% charged.

 

 

Blinking red

The battery is very low. The computer will soon go

 

into Suspend mode. Charge or replace the battery.

 

 

Amber

There is a battery error. The battery is not charging

 

because it is missing, faulty, or outside the allowable

 

charging temperature range. If it is outside the

 

charging temperature range, charging will resume

 

when the battery temperature returns to the

 

acceptable range of 0 °C to 45 °C (32 °F to 113 °F).

 

 

Off

No battery is installed. The CN51 does not turn on if

 

no battery is installed. The battery is not critically low,

 

and the CN51 is not connected to an external power

 

source.

 

 

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Chapter 1 — About the Computer Features

About Battery Life and Conservation

Batteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance.

Battery Conservation Tips

When You Want to:

Do this to Save Battery Power:

 

 

Use the computer and the low

Connect the computer to an external

battery status icon appears or the

power source.

battery light turns on.

Or, save your data, press the Power

 

button, and select Hibernate. After

 

the computer turns off, remove the

 

battery and insert a fully charged

 

battery.

 

 

Stop using the computer for 5

Make sure that the low battery status icon

minutes or longer.

is not on the screen and the battery status

 

LED is not on. Press the Power button

 

and select Suspend to suspend the

 

computer.

 

If you have enabled the Sleep face down

 

feature in Intermec Settings, the CN51

 

automatically suspends when you lay the

 

computer face down.

 

 

Store the computer for more than

If you are storing the computer for a

a day.

few days, like over the weekend, install

 

a charged battery or connect the

 

computer to a power source.

 

If you are storing the computer for

 

longer, remove and charge the battery,

 

and then store both the battery and

 

computer in a cool location. Do not

 

place the charged battery in the

 

computer, which runs the battery

 

down over time even when the

 

computer is not in use.

 

If you store the battery for several

 

months, recharge the battery to keep it

 

at peak performance.

 

 

Store the battery outside the

Store the battery in a charger.

computer.

 

 

 

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

About the Status LEDs

The status LEDs turn on, turn off, or blink to indicate a specific activity on your computer.

Status LED Locations

Main Status LED Descriptions

Callout

LED

Color

Description

 

 

 

 

1

Notification

Orange

Windows Mobile 6.5 notification.

 

 

 

 

2

Good Read

Green

Good read of a bar code.

 

 

 

 

 

 

Blinking

Bad read of a bar code.

 

 

red

 

 

 

 

 

 

 

Blinking

The data collection engine is

 

 

green

processing or starting up.

 

 

 

 

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Chapter 1 — About the Computer Features

Main Status LED Descriptions (Continued)

Callout

LED

Color

Description

 

 

 

 

2

Intermec

Blue

If Intermec Terminal Emulator (ITE)

 

Ready-to-Work

 

is installed, the application is

 

™ indicator

 

running and is connected to the

 

 

 

host.

 

 

 

If you do not have ITE, you can

 

 

 

configure the Ready-to-Work

 

 

 

indicator to turn on or off to

 

 

 

indicate a healthy state.

 

 

 

 

 

 

Blinking

ITE is running but not connected to

 

 

blue

the host. The computer is unhealthy.

 

 

 

 

 

 

Off

ITE is not installed or not running.

 

 

 

The computer is healthy.

 

 

 

 

3

Battery status

Steady

The computer is connected to a

 

 

green

charger and the battery is more than

 

 

 

95% charged.

 

 

 

 

 

 

Blinking

The computer is connected to a

 

 

green

charger and the battery is between

 

 

 

60% and 95% charged.

 

 

 

 

 

Steady red The computer is connected to a

 

 

 

charger and the battery is charging.

 

 

 

 

 

 

Blinking

The battery is very low, and the

 

 

red

computer will go into Suspend mode

 

 

 

soon. Charge or replace the battery.

 

 

 

 

 

 

Amber

There is a battery error. The battery

 

 

 

is not charging because it is missing,

 

 

 

faulty, or outside the allowable

 

 

 

charging temperature range. If it is

 

 

 

outside the charging temperature

 

 

 

range, charging will resume when

 

 

 

the battery temperature returns to

 

 

 

the acceptable range of 0 °C to 45 °C

 

 

 

(32 °F to 113 °F).

 

 

 

 

 

 

Off

The computer is not on external

 

 

 

power and the battery is operating

 

 

 

normally.

 

 

 

 

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

Location of Orange and Green Key LEDs

Orange and Green Key Status LEDs

Callout

LED

Color

Description

 

 

 

 

4

Orange/green key

Orange or

When the LED is orange, the

 

status

green

Orange shift plane is enabled.

 

 

 

You can type characters or

 

 

 

access functions printed in

 

 

 

orange on the keypad.

 

 

 

When the LED is green, the

 

 

 

Green shift plane is enabled.

 

 

 

You can type characters or

 

 

 

access functions printed in

 

 

 

green on the keypad.

 

 

 

 

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Chapter 1 — About the Computer Features

About the Keypad

The CN51 comes with either a numeric keypad or a QWERTY keypad:

The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

The QWERTY keypad is designed for applications that require primarily alphabetic data. This keypad also lets you enter special characters by pressing color-coded key sequences.

CN51 Numeric Keypad

CN51 QWERTY Keypad

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

Configure the Keypad Backlight

You can configure the keypad backlight to always turn on, always stay off, or turn on depending on the lighting level of your work environment.

1 Start Intermec Settings.

2 Tap Device Settings > Backlight > Keypad.

3Select the options you want for the keypad backlight:

Select Always off to prevent the keypad backlight from turning on.

Select Automatic to turn on the keypad backlight automatically based on the ambient light level.

Select On With the Display to turn on the keypad backlight only when the display is on. When the CN51 suspends, the keypad backlight turns off to save power.

Select Always on to turn the keypad backlight on all the time.

4 Tap OK.

About the Color-Coded Keys

Note: The CN51 with QWERTY keypad does not have a green key.

Use the orange key and the green key to access additional characters, symbols, and functions printed on the keypad overlay. After you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.

The default setting for the Green/Orange keys is Press twice to lock. You can also set the keys to Press once to lock if you do not want the Green/Orange keys to lock after pressing them twice. The information in this section assumes that you are using the default setting for the Green/Orange keys lock options. To change the setting for the Green/Orange keys, go to Start > Settings > System > Intermec Settings > Device Settings > Keypad.

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Chapter 1 — About the Computer Features

How to Use the Color-Coded Keys

You Want To

Press

Example

 

 

 

 

Use an orange

(LED turns on), and then

On the alphanumeric

character or

the key with the character or

keypad, press

, then

function printed

function printed above it

press the M key to type

above a key.

(LED stays on).

the number 9.

 

 

 

 

Use a green

(LED turns on), and then

On the numeric keypad,

character or

the key with the character or

press

, then press 3

function printed

function printed above it

twice to type the letter

above a key.

(LED stays on).

“e”.

 

 

 

 

 

 

 

Unlock the green or

or once.

Press

or

once to

orange key.

 

unlock the key. The LED

turns off.

How to Capitalize Characters on the QWERTY Keypad

If your CN51 has the QWERTY keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock:

To capitalize a single character, press the Shift key, and then the character.

To enable Caps Lock, press and then press the Shift key.

When Caps Lock is enabled, press and then press the Shift key to disable Caps Lock.

How to Capitalize Characters on the Numeric Keypad

If your CN51 has the numeric keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock:

To capitalize a single character, press the key, and then the 1 key. Select the key with the letter you want to capitalize. Press 1 again to return to lowercase letters.

To enable Caps Lock, press and then press 1.

To disable Caps Lock, press 1 again.

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

About the Power Button

When you press and release the Power button, the Intermec Power Options screen appears with a list of power options. If you do not select a power options setting, the currently selected action (the button outlined in bold) occurs after the timeout. Hibernate does not appear as an option if the computer is connected to external power.

Use the next table to understand the Intermec Power Options and what settings are available for your computer.

Intermec Power Options

Option

Description

 

 

Hibernate (battery swap)

High power saving mode. The computer

 

saves the current system state, registry,

 

and file system and then powers off all

 

radios and internal devices. You can wake

 

the computer by pressing the Power

 

button or connecting the computer to

 

external power.

 

 

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Chapter 1 — About the Computer Features

Intermec Power Options (Continued)

Option

Description

 

 

Suspend

Medium power saving mode. When on

 

battery power, Suspend mode saves the

 

current system state and then turns off

 

most radios and internal devices. The

 

WWAN radio remains in a lower power

 

state and can still receive calls. When the

 

computer is connected to external power,

 

Suspend mode turns off the screen but

 

leaves all radios on. You can wake the

 

computer by pressing the Power button,

 

pulling the scanner trigger, or scheduling

 

an event such as an alarm. If the

 

computer is on battery power during

 

Suspend mode, you can also wake the

 

computer by connecting it to external

 

power.

 

 

Reboot

The computer does not save the current

 

system state, but the registry and file

 

systems are saved. The computer shuts

 

down all running processes and restarts.

 

 

Cancel

Cancels the Intermec Power Options

 

menu.

 

 

Screen Off

Lowest power saving mode. The screen

 

turns off, but the radios and internal

 

devices stay on. Tap the screen to turn it

 

back on.

 

 

Shutdown

Very high power saving mode. The

 

computer turns off everything. You must

 

press Power or apply external power to

 

restart the computer.

 

 

If you are using WPA or 802.1x security, the computer may need to reauthenticate before it resumes your application. The Real Time Clock (RTC) will persist through all of the power options as long as it receives power from the Real Time Clock battery.

The Intermec Power Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options Screen.

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CN51 Mobile Computer User Manual

Chapter 1 — About the Computer Features

About the Screen Backlight

The display has an ambient light sensor that automatically adjusts the backlight intensity to conserve power and ensure the display is readable. You can set the backlight intensity levels as needed for your environment.

Configure the Screen Backlight Brightness

Use Intermec Settings to configure the brightness of the screen backlight.

1 Tap Start > Settings > System > Intermec Settings.

2 Tap Device Settings > Backlight > Display.

3 Select a brightness level. The default value is +1.

4 Tap OK and exit Intermec Settings.

About the Audio Features

Your mobile computer has a speaker, a microphone, and several software tools for configuring the volume of sounds.

Adjust the Speaker Volume

The computer volume includes sounds you hear when you tap the screen or scan bar codes with a scanner.

1 Tap the Title bar at the top of the screen.

2 Tap the Volume icon .

3Use your stylus to adjust the volume slider, or use the side volume buttons to change the volume setting.

4 Tap OK.

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Chapter 1 — About the Computer Features

About the Imager

The computer has an EA30 or EA31 area imager that can read 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can also use the imager to take pictures as if it were a camera.

You can also use Bluetooth communications to connect the computer to cordless scanners, such as the SF51 and SR61.

Read Bar Codes with the Imager

All of the imagers support omni-directional scanning and include an aiming beam to help you correctly frame bar codes.

Before you start reading bar codes, use Intermec Settings to:

enable only the bar code symbologies that you need.

choose the predefined imager mode that best suits your environment.

Predefined Mode

For Scanning

 

 

1D

Only 1D labels.

 

 

1D and 2D Standard

(Default) All types of bar code labels.

 

 

1D and 2D Bright Environment

In high ambient light, such as outdoors

 

in sunshine.

 

 

1D and 2D Reflective Surface

Glossy Labels.

 

 

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