FAQs
Insignia 32” LCD HDTV 720p (NS-LCD32-09)
September 30, 2008
My picture is not filling the screen. I have black bars around my picture.
•This is due to the aspect ratio. An increasing amount of digital TV programming and movies are presented in wide screen (16:9).
•To change the appearance of the screen, cycle through these four options by pressing the Zoom button on the remote: o Normal: Selects the aspect ratio that matches to source’s aspect ratio (4:3 or 16:9)
o Wide: Displays a full-screen image
o Zoom: Enlarges the picture. The top and bottom may be cropped.
o Cinema: Stretches the image at the edges while maintaining a clear image in the center of the screen.
How do I hook up my external device (e.g., game system, DVD player, VCR, etc.)?
•What type of cable are you using?
oHDMI
Connect an HDMI cable to the HDMI 1 or HDMI 2 jack on the back of your TV or HDMI 3 jack on the side of your TV and to the HDMI Out jack on the HDMI device.
To play from an HDMI device:
•Turn on the HDMI device, then set it to the correct mode. See the documentation that came with the device for further instructions.
•Turn on your TV, then press INPUT. The Source List menu opens.
•Press ^ or v to select HDMI 1, HDMI 2, or HDMI 3, then press ENTER.
oComponent Video Cables are red, green and blue. The audio cables will be red and white.
Connect a component cable to the COMPONENT 1 or COMPONENT 2 jacks on the back of your TV and to the COMPONENT Out jacks on the component device.
To play from a component device:
•Turn on the component device, then set it to the correct mode. See the documentation that came with the device for further instructions.
•Turn on your TV, then press INPUT. The Source List menu opens.
•Press ^ or v to select Component 1 or Component 2, then press ENTER.
oS-Video Cable has a round end with prongs in a semi-circle and Audio Cables that are red and white.
Connect an S-Video cable to the S-VIDEO REAR jack on the back of your TV or S-VIDEO SIDE jack on the side of your TV and to the S-VIDEO Out jack on the S-Video device.
Connect an audio cable to the L AV 1 IN and R AV 1 IN jacks on the back of your TV or L AV 2 IN and R AV 2 IN and to the Audio Out jacks on the S-Video Device.
To play from an S-Video device:
•Turn on the S-Video device, then set it to the correct mode. See the documentation that came with the device for further instructions.
•Turn on your TV, then press INPUT. The Source List menu opens.
•Press ^ or v to select S-VIDEO REAR or S-VIDEO SIDE, then press ENTER.
oComposite (A/V Cables, RCA Cables) have a yellow video cable, and red and white audio cables.
Connect a composite cable to the AV 1 IN jacks on the back of your TV or AV 2 IN jacks on the side of your TV and to the Video Out and Audio Out jacks on the composite device.
To play from a composite device:
•Turn on the Composite device, then set it to the correct mode. See the documentation that came with the device for further instructions.
•Turn on your TV, then press INPUT. The Source List menu opens.
•Press ^ or v to select Composite Rear or Composite Side, then press ENTER.
I am programming my universal remote, what code is needed?
•Please use the Insignia universal remote code website to determine the universal remote code you need: www.insignia-products.com/universalcontrolcodes.aspx
I am receiving the error message “No Signal.”
•Make sure that your cable is properly plugged into your TV and the source device.
•Press INPUT and make sure you have selected the correct input for the device or service you are trying to use.
•Are you using a cable/satellite box, cable connected directly to the TV, or an antenna?
oIf you are using a cable or satellite box you must use the remote that came with that box to change channels.
Make sure you have the correct input selected to view channels via the cable or satellite box. For example, if the cable or satellite box is connected via component cables please press input and select
Component 1 or Component 2 to view your channels.
oIf you are using cable connected directly to the TV, you need to run an autochannel search.
To run an autochannel search:
•Press MENU. The on-screen menu opens.
•Press ^ or v to select Setup, then press > to enter Setup menu.
•Press ^ or v to select Tuning Band, then press > to select Cable.
•Press ^ or v to select Auto Ch Search, then press > to begin searching for channels. Your TV
memorizes all cable channels you receive.
oIf you are using an antenna, you need to run an autochannel search.
To run an autochannel search:
•Press MENU. The on-screen menu opens.
•Press ^ or v to select Setup, then press > to enter Setup menu.
•Press ^ or v to select Tuning Band, then press > to select Air.
•Press ^ or v to select Auto Ch Search, then press > to begin searching for channels. Your TV memorizes all analog and digital channels you receive.
I have no sound or my sound has static noise.
•Check volume levels.
•Make sure the TV volume is not muted.
•You may have accidentally turned off the TV Speakers. o Press MENU. The on-screen menu opens.
o Press ^ or v to select Audio, then press > to enter Audio menu. o Press ^ or v to select TV Speaker, then press > to select On.
•Make sure your connections are connected correctly to the jacks on the TV.
•Check the signal strength of the channel (Please note that the signal strength is only displayed on digital channels): o Press MENU. The on-screen menu opens.
o Press ^ or v to select Setup, then press > to enter Setup menu.
o Press ^ or v to select DTV Signal, then press > to view Signal Level display.
If the signal level is Weak:
•Make sure your antenna is connected securely to the TV.
•Move the antenna around the room or close to a window.
•Use a basic indoor set-top antenna designed to pick up both VHF and UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
•For more information about antennas and the available channels in your area, visit
www.antennaweb.org.
o Press EXIT to close the Signal Level display.
oIt is possible you are receiving marginal reception. Both the picture and sound may freeze or break up due to poor reception.
•The audio cables you are using may be bad, try a new set.
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I have poor picture quality.
•Make sure your cable connections are connected securely.
•If you are receiving service from a cable or satellite provider, reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite provider.
•If you are using an antenna, the signal strength of the channel may be low.
oCheck the signal strength of the channel (Please note that the signal strength is only displayed on digital channels):
Press MENU. The on-screen menu opens.
Press ^ or v to select Setup, then press > to enter Setup menu.
Press ^ or v to select DTV Signal, then press > to view Signal Level display.
•If the signal level is Weak:
o Make sure your antenna is connected securely to the TV. o Move the antenna around the room or close to a window.
o Use a basic indoor set-top antenna designed to pick up both VHF and UHF. OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
oFor more information about antennas and the available channels in your area, visit www.antennaweb.org.
•Press EXIT to close the Signal Level display.
Press EXIT to close the Signal Level display.
o The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and more sensitive to obstacles (such as trees, tall buildings, and mountains) that lie between your antenna and the broadcast tower. Getting good UHF reception can be more difficult than VHF.
oIf you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to the point that it's not watchable. If you're really on the fringes—either too far from a tower or with too many obstacles in the way—you'll see a black screen that says "No signal."
oReception can vary by channel, depending on the location and broadcast power level of a given station.
•The video cables you are using may be bad, try a new set.
I am missing channels or want to run an autochannel search.
•It is possible that the Favorite button was pressed accidentally.
oPress the Favorite button on the remote.
•Make sure the channel is not blocked by Parental Controls.
•Are you using a cable/satellite box, cable connected directly to the TV, or an antenna?
oIf you are using a cable or satellite box you must use the remote that came with that box to change channels.
Make sure you have the correct input selected to view channels via the cable or satellite box. For example, if the cable or satellite box is connected via component cables please press input and select Component 1 or Component 2 to view your channels.
Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite provider.
oIf you are using cable connected directly to the TV:
Try running an autochannel search:
•Press MENU. The on-screen menu opens.
•Press ^ or v to select Setup, then press > to enter Setup menu.
•Press ^ or v to select Tuning Band, then press > to select Cable.
•Press ^ or v to select Auto Ch Search, then press > to begin searching for channels. Your TV
memorizes all cable channels you receive.
OR
Try manually adding the channel:
•Press MENU. The on-screen menu opens.
•Press ^ or v to select Setup, then press > to enter Setup menu.
•Press ^ or v to select Manual Channel Set then press > to enter Manual Channel Set menu.
•Press ^ or v to select the channel.
•Press ENTER to toggle between Not Viewable and Viewable.
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