Ibm 3581 F38, 3581 L3H, 3581 F3H, 3581 L38, 3581 L28 User Manual

0 (0)

IBM TotalStorage 3581 Tape Autoloader

 

Models L28/L38/L3H and F28/F38/F3H

Setup, Operator, and Service Guide

GA32-0470-01

IBM TotalStorage 3581 Tape Autoloader

 

Models L28/L38/L3H and F28/F38/F3H

Setup, Operator, and Service Guide

GA32-0470-01

Note!

Before using this information and the product it supports, read the information in “Safety and Environmental Notices” on page xv and “Notices” on page 293.

To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/support/lto, select your product, and click Documentation.

Second Edition (March 2005)

| This edition applies to the IBM TotalStorage Ultrium Tape Autoloader 3581 Models L28/L38/L3H and F28/F38/F3H Setup,

| Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new | editions.

| The IBM« TotalStorage Ultrium Tape Autoloader 3581 Models L28/L38/L3H and F28/F38/F3H offer a 3-year

| parts-only warranty and are supported by the Customer Replaceable Unit (CRU) process. For details about the CRU | process and customer responsibilities, see the warranty that is included in the back of this document.

© Copyright International Business Machines Corporation 2004, 2005. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

 

Read This First

 

 

 

Accessing Online Technical Support

 

For online Technical Support for your Autoloader, visit:

 

http://www.ibm.com/storage/support/lto

 

 

|

Summary of Changes

|

This section summarizes changes to this publication. A vertical line in the left

|

margin indicates each change.

|

Second Edition (March 2005)

|

v Clarified the steps for determining the proper rack holes to use when installing

|

the autoloader in a rack.

|

v Modified the Operator Guide section by updating procedures, menus, and

|

artwork, as necessary, to reflect changes in the microcode.

|

v Changed the sequence of steps in the Configuration section in an effort to

|

streamline the configuration procedure.

|

v Expanded and restructured the Troubleshooting section.

|

v Added new service procedures to the Appendices.

 

 

 

Registering for My Support

|

My Support registration provides email notification when new firmware levels

|

have been updated and are available for download and installation. To register for

|

My Support, visit the web at http://www.ibm.com/support/mySupport.

 

 

 

Sending IBM Your Feedback

 

Your feedback is important in helping IBM® provide accurate and useful

 

information. If you have comments or suggestions for improving this publication,

 

send your comments by:

 

v E-mailing IBM:

 

– Internet or IBMLinkfrom US: starpubs@us.ibm.com

 

– IBMLink from Canada: STARPUBS at TORIBM

Include the following information in your e-mail:

Exact publication title

Form number (for example, GA32–1234–02) or part number (located on the back cover of the publication)

Page numbers to which you are referring

v Using the Readers’ Comments form at the back of this publication

vMailing your comments to:

International Business Machines Corporation Information Development

Department GZW 9000 South Rita Road

Tucson, AZ 85744-0001 USA

© Copyright IBM Corp. 2004, 2005

iii

iv IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

Contents

 

Read This First . . . . . . . . .

.

. iii

Server (Host) Attachment. . . . . . . . .

.

14

 

Accessing Online Technical Support . . .

. .

. iii

Supported Servers (Hosts) and Operating

 

 

|

Summary of Changes . . . . . . . .

. .

. iii

Systems . . . . . . . . . . . . .

.

14

|

Second Edition (March 2005). . . . .

. .

. iii

Supported Device Drivers . . . . . . .

.

15

 

Registering for My Support . . . . . .

. .

. iii

TapeAlert Support . . . . . . . . . . .

.

15

 

Sending IBM Your Feedback . . . . . .

. .

. iii

Specifications . . . . . . . . . . . . .

.

15

Figures . . . . . . . . . . . . . . . ix Tables . . . . . . . . . . . . . . . xiii Safety and Environmental Notices . . . xv

Danger Notice . . . . . . . . . . .

.

. xv

Caution Notice . . . . . . . . . . .

.

. xv

Laser Safety and Compliance . . . . . . .

 

. xvi

Class I Laser Product . . . . . . . . .

 

. xvi

Intended Use . . . . . . . . . . . .

 

. xvi

Safeguards . . . . . . . . . . . . . . xvi

Precautions . . . . . . . . . . . . . . xvii

Safety Inspection Procedure . . . . . . .

 

. xvii

| 3581 Library ac Grounding Inspection . . . .

 

. xvii

End of Life (EOL) Plan . . . . . . . . .

 

. xviii

 

About This Guide . . . .

. .

. . . . xix

|

Related Publications . . . . .

. .

. . .

. xix

3581 Autoloader Publications .

. .

. . .

. xix

|

Redbooks . . . . . . . .

. .

. . .

. xix

|

Device Driver Publications .

. . .

. .

.

. xx

|

Safety Publications . . . .

. . .

. .

.

. xx

|

SCSI Publications . . . .

. . .

. .

.

. xx

|

Online Support . . . . . .

. . .

. .

.

. xx

|

Autoloader Firmware . . .

. . .

. .

.

. xx

|

IBM Online Support . . .

. . .

. .

.

. xx

|

IBM Publications Center . .

. . .

. .

.

. xx

|

IBM Redbooks . . . . .

. . .

. .

.

. xx

|

Device Drivers . . . . .

. . .

. .

.

. xx

|

Media and Supplies . . . .

. .

. . .

.

xxi

 

Part 1. Setup Guide . . . . . .

.

.

.

1

 

Product Description . . . . . .

.

.

.

3

 

Product Features . . . . . . . . . .

.

.

.

4

 

Standard Features . . . . . . . .

.

.

.

4

 

Optional Features. . . . . . . . .

.

.

.

6

 

Component Descriptions . . . . . . .

.

.

.

7

 

Front Panel Components . . . . . .

.

.

.

7

 

Interior Components. . . . . . . .

.

.

.

8

 

Rear Panel Components . . . . . .

.

.

.

10

 

Media . . . . . . . . . . . . .

.

.

.

11

|

Tape Drive Performance . . . . . . .

.

.

.

12

Interfaces . . . . . . . . . . . .

.

.

.

12

|

SCSI Differential (HVD) . . . . . .

.

.

.

12

|

SCSI Differential (LVD) . . . . . .

.

.

.

13

|

Fibre Channel Supported Topologies . .

.

.

. 13

Installation . . . . . . . . . . . . . 17

 

Step 1. Unpack the Autoloader . . . . . . .

.

18

 

 

Step 2. Verify the Shipment Inventory . . . .

. 19

 

 

Step 3. Inspect the Power Cord and Outlet . . . . 21

 

Step 4. Install the Optional Remote Management

 

 

 

 

Unit (RMU) . . . . . . . . . . . . .

.

22

 

 

Tools Required . . . . . . . . . . .

.

22

 

 

Installing the RMU . . . . . . . . . .

.

22

 

 

Step 5. Install the Optional HVD Converter (L28

 

 

 

 

Models Only). . . . . . . . . . . . .

.

23

 

 

Tools Required . . . . . . . . . . .

.

23

 

 

Installing the HVD Converter . . . . . .

.

23

 

 

Step 6. Install the Optional Bar Code Reader (BCR)

 

25

 

 

Tools Required . . . . . . . . . . .

.

25

 

 

Installing the BCR . . . . . . . . . .

.

25

 

 

Step 7. Install the Autoloader as a Desktop Unit .

. 26

 

|

Step 8. Install the Autoloader in a Rack . . . .

.

27

 

Rack Safety . . . . . . . . . . . .

.

27

 

 

Tools Required . . . . . . . . . . .

.

28

 

 

Verify the Rack Mount Kit . . . . . . .

.

28

 

 

Check the Installation Environment . . . .

. 30

 

 

Prepare the Autoloader for Installation . . .

.

31

 

|

Install the Support Rails in the Rack . . . .

.

31

 

Install the Rack Front-Mount Brackets on the

 

 

 

|

Autoloader . . . . . . . . . . . .

.

33

 

 

Secure the Autoloader to the Rack . . . . .

. 34

 

|

Step 9. Connect Power. . . . . . . . . .

.

36

 

Desktop Installation . . . . . . . . .

.

36

 

|

Rack Installation. . . . . . . . . . .

.

36

 

|

Running a Drive Recalibration Test . . . .

. 37

 

 

LIBRARY VERIFY Test. . . . . . . . .

. 37

 

 

Step 10. Connect the Autoloader to Your Server

 

 

 

 

(Host) . . . . . . . . . . . . . . .

.

38

 

 

RMU Cabling. . . . . . . . . . . .

.

38

 

 

SCSI Interface . . . . . . . . . . .

.

38

 

 

Fibre Channel Interface . . . . . . . .

.

39

 

|

Step 11. Power on the Autoloader . . . . . .

. 41

 

Configuring Your Autoloader . . . . . . .

.

41

 

|

Saving / Restoring VPD on the RMU. . . .

. 41

 

 

 

 

 

 

Part 2. Operator Guide . . . . . . .

 

43

 

Menus . . . . . . . . . . . . . . . 45

Access Protocol . . . . . . . . . . . . . 45 Operator Control Panel (OCP) . . . . . . . . 46 Power On Display . . . . . . . . . . . 47 Home Screen . . . . . . . . . . . . . 47 Online Menu . . . . . . . . . . . . . . 49

© Copyright IBM Corp. 2004, 2005

v

Information Menu . . . . . . . . . .

.

49

Go Offline . . . . . . . . . . . . .

.

53

Model L28/L38/L3H (SCSI Drive) Offline Menu . . 55

Information Menu . . . . . . . . . .

.

55

Commands Menu . . . . . . . . . .

. 55

Configuration Menu . . . . . . . . .

.

60

Diagnostic Menu . . . . . . . . . .

.

67

Go Online . . . . . . . . . . . . .

.

74

| Model F28/F38/F3H (Fibre Channel Drive) Offline

 

 

| Menu . . . . . . . . . . . . . . . . 75

Information Menu . . . . . . . . . .

.

76

Commands Menu . . . . . . . . . .

. 76

Configuration Menu . . . . . . . . .

.

76

Diagnostic Menu . . . . . . . . . .

.

84

Go Online . . . . . . . . . . . . .

.

84

Configuration . . . . . . . . . . . . 85

 

Passwords . . . . . . . . . . . . . .

.

85

 

OCP Password . . . . . . . . . . .

.

85

 

RMU Passwords. . . . . . . . . . .

.

86

|

Serial Communication Password . . . . .

. 86

Configuring a Model L28/L38/L3H Autoloader .

. 91

|

Step 1. Go Offline Using the OCP . . . . .

. 91

 

Step 2. Change SCSI ID . . . . . . . .

.

91

 

Step 3. Change SCSI Speed . . . . . . .

.

92

 

Step 4. Change the Operating Mode . . . .

. 92

 

Step 5. Configure the RMU . . . . . . .

.

95

|

Step 6. Configure the BCR . . . . . . .

.

96

Step 7. Cycle Autoloader Power . . . . .

. 96

|

Step 8. Set Protection Mode ON or OFF . . . . 97

 

Step 9. Save Vital Product Data (Autoloader with

 

|

RMU Only) . . . . . . . . . . . .

.

97

Step 10. Update Autoloader Configuration Form

98

|

Configuring a Model F28/F38/F3H Autoloader .

. 99

Step 1. Go Offline Using the OCP . . . . .

. 99

|

Step 2. Change Loop ID . . . . . . . .

.

99

 

Step 3. Select Fibre Channel Port . . . . .

.

100

 

Step 4. Enter WW Node Name . . . . .

. 100

 

Step 5. Change Fibre Channel Speed . . .

. 100

 

Step 6. Change the Operating Mode . . . .

. 101

 

Step 7. Configure the RMU . . . . . . .

. 103

 

Step 8. Configure the BCR . . . . . . .

.

104

 

Step 9. Cycle Autoloader Power . . . . .

. 104

 

Step 10. Set Protection Mode ON or OFF . .

. 105

 

Step 11. Save Vital Product Data (Autoloader

 

 

|

with RMU Only) . . . . . . . . . .

.

105

Step 12. Update Autoloader Configuration Form

106

 

Completing Configuration of Autoloader . . .

. 107

 

Step 1. Import Cartridges . . . . . . .

.

107

 

Step 2. Configure RMU User Accounts . . .

. 108

 

Step 3. Install Device Drivers . . . . . .

.

110

 

Step 4. Configure the Autoloader to the Server

 

 

 

(Host) . . . . . . . . . . . . . .

.

110

 

Step 5. Update Firmware . . . . . . .

.

111

 

Step 6. Register for My Support . . . . .

.

121

Remote Management Unit (RMU) . . . 123

Access Protocol. . . . . . . . . . . .

.

123

Login . . . . . . . . . . . . . . .

.

124

Help . . . . . . . . . . . . . . .

.

125

 

Quick Status. . . . . . . . . . . . .

.

125

 

Status Icons . . . . . . . . . . . .

.

125

|

Information Menu . . . . . . . . . . .

.

126

Autoloader (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 126

|

Drive (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 127

|

Status Menu. . . . . . . . . . . . .

.

128

Autoloader (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 128

|

Media (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 129

|

Configuration Menu . . . . . . . . . .

.

130

Device (Model L28/L38/L3H) . . . . . .

. 130

|

Device (Model F28/F38/F3H) . . . . . .

. 131

|

Network (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 132

|

User (Models L28/L38/L3H and F28/F38/F3H)

 

133

|

RTC (Models L28/L38/L3H and F28/F38/F3H)

 

134

Log (Models L28/L38/L3H and F28/F38/F3H)

 

134

|

Event Notification (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 135

|

Reset (Models L28/L38/L3H and F28/F38/F3H) 136

|

Maintenance Menu . . . . . . . . . .

.

137

Operations (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 137

|

General Diagnostic (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 138

 

Advanced Diagnostic (Models L28/L38/L3H

 

 

 

and F28/F38/F3H) . . . . . . . . .

.

138

 

Firmware (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 139

Reset (Models L28/L38/L3H and F28/F38/F3H) 139

|

Logs Menu . . . . . . . . . . . . .

.

140

Loader (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 140

|

Drive (Models L28/L38/L3H and

 

 

|

F28/F38/F3H) . . . . . . . . . . . . 141

 

Logout . . . . . . . . . . . . . .

.

142

Media. . . . . . . . . . . . . . . 143

Data Cartridge . . . . . . . . . . .

.

.

144

Cleaning Cartridge . . . . . . . . .

.

.

145

Bar Code Label . . . . . . . . . . .

.

.

145

Guidelines for Using Bar Code Labels . .

.

. 146

Setting the Write-Protect Switch . . . . .

.

.

147

Handling Cartridges . . . . . . . . .

.

.

147

Provide Training . . . . . . . . .

.

.

148

Ensure Proper Packaging . . . . . .

.

.

148

Provide Proper Acclimation and Environmental Conditions . . . . . . . . . . . . . 149

Perform a Thorough Inspection . . . . .

. 149

Handle the Cartridge Carefully . . . . .

.

150

Examples of Cartridge Problems . . . . .

. 150

Environmental and Shipping Specifications for

 

 

Tape Cartridges . . . . . . . . . . .

.

151

Repositioning or Reattaching a Leader Pin . .

. 152

Repositioning a Leader Pin . . . . . . .

.

152

Reattaching a Leader Pin . . . . . . .

.

154

Disposing of Tape Cartridges . . . . . . .

.

158

Ordering Media Supplies . . . . . . . .

.

159

vi IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

 

 

Ordering Bar Code Labels . . . . . . .

. 160 |

Before Powering OFF the Autoloader . . .

. 204

 

 

 

 

|

Removing the Autoloader . . . . . . .

. 204

 

 

 

Replacing the Autoloader . . . . . . .

.

205

 

 

Part 3. Service Guide . . . . . . .

161

 

 

 

 

 

 

 

Removing/Replacing the External Fan . . . .

. 208

 

Troubleshooting . . . . . . . . . . 163

Tools Required . . . . . . . . . . .

.

208

 

Removing the External Fan . . . . . . .

.

208

|

Maintenance/Service Starting Point . . . . .

.

163

Replacing the External Fan . . . . . . .

.

208

 

Resolving Error Messages/Codes. . . . . .

. 166

Removing/Replacing the Bar Code Reader (BCR)

 

210

 

 

Resolving Autoloader and Drive Error Codes or

 

 

 

Tools Required . . . . . . . . . . .

. 210

 

 

Messages . . . . . . . . . . . . .

.

166

Removing the BCR . . . . . . . . .

.

210

 

Autoloader Error Codes . . . . . . . . .

.

168

Replacing the BCR. . . . . . . . . .

.

211

 

 

Not Ready Errors 01h - 0Fh . . . . . .

. 169

Removing/Replacing the RMU . . . . . .

. 212

 

 

Unit Attention 10h - 1Fh. . . . . . . .

.

169

Tools Required . . . . . . . . . . .

.

212

 

 

Recovered Errors 20h - 2Fh . . . . . . .

.

169

Removing the RMU . . . . . . . . .

.

212

 

 

Hardware Errors 30h - 4Fh . . . . . . .

.

170

Replacing the RMU . . . . . . . . .

.

213

 

 

Illegal Request Errors 50h - 6Fh . . . . .

. 170

Removing/Replacing the HVD Converter . . .

. 214

 

 

Aborted Command Errors 70h - 73h. . . .

.

171

Tools Required . . . . . . . . . . .

.

214

 

 

Additional Errors 7Ah - 7Fh . . . . . .

. 171

Removing the HVD Converter . . . . .

. 214

 

 

Error 80h . . . . . . . . . . . . .

.

172

Replacing the HVD Converter . . . . . .

.

215

 

 

Robotic Control Errors 81h - 8Fh . . . . .

.

172

 

 

 

 

 

Function Errors 90h - 9Fh . . . . . . .

.

173

Parts Lists . . . . . . . . . . . .

217

 

 

Low Level Axis Errors A0h - AFh . . . .

. 174

Parts for Autoloader . . . . . . . . . .

.

217

 

 

Electronic Hardware Errors B0h - B9h . . .

. 174

 

 

Power Cords . . . . . . . . . . . .

.

218

 

 

Drive Errors BAh - BFh . . . . . . . .

.

175

|

 

Power Cord Information . . . . . . .

.

218

 

Drive Errors C0h - CFh . . . . . . . .

.

175

 

 

 

 

|

 

Drive Errors D0h - D5h . . . . . . . .

.

176

 

 

 

 

Part 4. Appendixes . . . . . . . .

223

 

 

Network Error F0h - F3h . . . . . . .

.

176

 

 

Subcode Descriptions. . . . . . . . .

.

176

 

 

 

 

Drive Error Codes . . . . . . . . . . .

.

179

Element Addresses . . . . . . . . .

225

 

Access Protocol. . . . . . . . . . . .

.

184

 

 

 

|

Copying a Drive Dump Log to Server (Host) . . . 185

TapeAlert Flags . . . . . . . . . .

227

 

ITDT SCSI Firmware Update, Dump Retrieval,

 

 

 

 

 

 

 

Supported by the Autoloader . . . . . . .

.

227

|

 

and Library/Drive Test Tool . . . . . .

.

185

 

Supported by the Drive . . . . . . . . .

.

229

 

 

LTO-TDX: LTO SCSI and Fibre Drive Firmware

 

 

 

 

 

 

 

 

 

 

 

 

 

Download & LTO Drive Dump Upload Tool . . 185

Messages . . . . . . . . . . . . . 233

 

 

Via Serial Communication . . . . . . .

.

187

 

 

Obtaining Tape Drive or Library Error Information

 

 

 

 

Via RMU . . . . . . . . . . . . .

.

192

 

 

 

Copying Autoloader Error Log and Trace Log Files

 

 

 

at the Host . . . . . . . . . . . . .

.

233

 

to the Server (Host) . . . . . . . . . .

. 193

Obtaining Error Information from an RS/6000 or

 

 

 

 

Via Serial Communication . . . . . . .

.

193

pSeries . . . . . . . . . . . . . .

.

233

 

 

Via RMU . . . . . . . . . . . . .

. 197

Obtaining Service Information Message from an

 

 

 

Obtaining Autoloader and Drive Error Information

 

 

 

iSeries or AS/400 . . . . . . . . . . .

. 237

 

from Different Servers (Hosts) . . . . . . .

. 197

iSeries or AS/400 System with RISC Processor

 

237

 

TapeAlert Flags. . . . . . . . . . . .

. 197

Obtaining Error Information from a Sun System

 

238

 

Sense Data . . . . . . . . . . . . .

. 197

Obtaining Error Information from an HP-UX

 

 

 

Verifying SCSI/Loop IDs . . . . . . . .

.

197

System . . . . . . . . . . . . . .

.

238

 

Power/External Fan Analysis Procedure . . .

. 197

Obtaining Error Information from a Linux System

 

239

 

RMU Analysis Procedure . . . . . . . .

.

198

Fixing Drive SCSI Bus Errors . . . . . . .

.

239

 

BCR Analysis Procedure. . . . . . . . .

. 198

Fixing a Consistent Error with a Single Drive on

 

 

HVD Converter Analysis Procedure . . . . .

.

199

a SCSI Bus . . . . . . . . . . . .

.

239

|

Tape Unload/Export Problems Procedure . . .

. 199

Fixing an Intermittent Error with a Single Drive

 

 

|

 

Unload Problems . . . . . . . . . .

.

199

on a SCSI Bus . . . . . . . . . . .

.

240

|

 

Export Problems . . . . . . . . . .

.

199

Sense Data . . . . . . . . . . . .

241

 

Pre-call Checklist . . . . . . . . . . .

.

200

 

Contacting IBM Technical Support . . . . .

.

200

Autoloader Sense Data . . . . . . . . .

.

241

 

Removal and Replacement

 

 

 

Drive Sense Data . . . . . . . . . . .

.

245

 

 

 

 

Using Host Sense Data . . . . . . . . .

.

249

 

Procedures . . . . . . . . . . . . 203

Autoloader Configuration Form . . . 251

 

Safety Inspection . . . . . . . . . . .

.

203

 

Removing/Replacing the Autoloader . . . .

. 204

Rack Mount Template . . . . . . . .

253

 

 

Tools Required . . . . . . . . . . .

.

204

 

 

 

 

 

 

Contents

 

vii

Information for IBM Service Personnel 255

 

Gripper Calibration . . . . . . . . . .

.

255

 

Service Menus . . . . . . . . . . . .

.

255

 

LIBRARY SERVICE via the OCP . . . . .

. 256

 

Advanced Diagnostics via the RMU . . . .

. 258

 

Using Serial Port Communications . . . .

. 259

 

Upgrading Code via FMR Tape . . . . . .

. 264

 

Removing a Cartridge Manually . . . . . .

. 266

 

Removing a Cartridge Slot and Cartridge . . . 266

 

Replacing a Cartridge Slot . . . . . . .

.

268

 

Manually Removing a Tape Cartridge from an

 

 

 

Ultrium 1 or 2 Drive . . . . . . . . . .

.

270

|

Required Tools . . . . . . . . . . .

.

270

Removing a SCSI Drive from the Autoloader

 

270

|

Removing a Fibre Channel Drive from the

 

 

|

Autoloader . . . . . . . . . . . .

.

273

 

Removing the Cover of the Internal Drive . . . 275

 

Fixing the Problem . . . . . . . . .

.

276

 

Removing the Cartridge from the Drive . .

. 277

| Manually Removing a Tape Cartridge from an

 

 

|

Ultrium 3 Tape Drive. . . . . . . . . .

.

279

|

Before You Begin . . . . . . . . . .

.

279

|

Recommended Tools . . . . . . . .

.

.

279

|

Beginning Procedure . . . . . . . .

.

.

280

|

Tape Spooled off Supply Reel . . . . .

.

.

281

|

Tape Pulled from or Broken near Leader Pin

 

 

283

|

Tape Broken in Mid-tape . . . . . .

.

.

285

|

Tape Tangled Along Tape Path . . . .

.

. 286

|

No Apparent Failure or Damage to Tape .

.

. 289

Notices . . . . . . . . . . . . . . 293

Getting Help . . . . . . . . . . . .

.

294

Trademarks . . . . . . . . . . . . . . 295

Electronic Emission Notices . . . . . . .

.

296

IBM 3581 Ultrium Tape Autoloader . . . .

. 296

Statement of Limited Warranty . . . . . .

.

298

Part 1

- General Terms . . . . . . . .

.

298

Part 2

- Country-unique Terms . . . . .

. 301

Part 3

- Warranty Information . . . . . .

.

311

Glossary . . . . . . . . . . . . . 317

Index . . . . . . . . . . . . . . . 325

viii IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

Figures

|

1.

AC Grounding Diagram (50 Hz and 60 Hz)

xviii

 

2.

IBM TotalStorage Ultrium Tape Autoloader 3581

 

 

 

Models L28/L38/L3H and F28/F38/F3H . .

. 3

 

3.

Front panel components. . . . . . . .

.

7

|

4.

Interior components with one cartridge slot

 

8

5.

Rear panel label showing power ratings and

 

 

|

 

warning customers not to remove the

 

 

|

 

Autoloader cover . . . . . . . . .

.

10

|

6.

Rear panel with standard elements and SCSI

 

 

|

 

connectors with an LVD SCSI (Model

 

 

|

 

L28lL38/L3H) drive. . . . . . . . .

.

10

 

7.

Rear panel components with an LVD SCSI

 

 

 

 

drive (Model L28/L38/L3H) and HVD

 

 

|

 

Converter . . . . . . . . . . . .

.

11

8.

Rear panel with a Fibre Channel (Model

 

 

|

 

F28/F38/F3H) drive connection . . . . .

. 11

 

9.

Installing the RMU . . . . . . . . .

.

22

 

10.

Aligning the HVD Converter to the

 

 

 

 

Autoloader. . . . . . . . . . . . . 23

 

11.

Installing the HVD Converter . . . . .

.

24

|

12.

SCSI HVD Differential terminator . . . .

. 24

13.

Installing the Bar Code Reader . . . . .

.

25

|

14.

Illustration of parts contained in the Rack

 

 

|

 

Mount Kit . . . . . . . . . . . .

.

29

|

15.

PCC cable . . . . . . . . . . . .

.

30

 

16.

EIA identification . . . . . . . . .

.

31

 

17.

Attaching cage clip-nuts to a rack with square

 

 

|

 

holes . . . . . . . . . . . . . . . 32

18.

Attaching expanding rails to the rack . . .

.

33

|

19.

Installing rack-mount brackets . . . . .

.

34

|

20.

Installing the Autoloader in a rack . . . .

.

35

21.

PCC cable . . . . . . . . . . . .

.

36

 

22.

SCSI receptacles on rear of Autoloader . .

. 39

 

23.

SCSI receptacles on HVD Converter . . .

. 39

 

24.

Fibre Channel receptacle . . . . . . .

.

40

 

25.

Operator Control Panel (OCP) . . . . .

. 46

|

26.

Operator Control Panel (OCP) Home Screen

 

47

27.

Online menu tree . . . . . . . . .

.

49

 

28.

Information Menu LOADER INFO item

 

50

 

29.

Information Menu Error Log for the

 

 

 

 

Autoloader command . . . . . . . .

. 51

30.Information Menu DRIVE INFO item . . . . 52

31.Information Menu SCSI Event Log for the

 

drive command . . . . . . . . . .

. 52

32.

Information Menu Error Log for the drive

 

| 33.

command . . . . . . . . . . . . . 53

Autoloader Model L28/L38/L3H Offline Menu 55

34.

Commands Menu BULK EXCHANGE

 

 

command . . . . . . . . . . . .

. 56

35.Commands Menu IMPORT command. . . . 56

36.Commands Menu EXPORT command. . . . 57

37.Commands Menu LOAD CARTRIDGE and

 

UNLOAD CARTRIDGE commands . . .

. 58

38.

Commands Menu CLEAN DRIVE command

59

39.

Commands Menu RE-INVENTORY command

60

40.

Configuration Menu’s RESET command

60

41.

Configuration Menu’s CHANGE SCSI ID

 

 

command . . . . . . . . . . . .

. 61

42.

Configuration Menu’s SCSI SPEED command

61

43.

Configuration Menu’s CHANGE LDR MODE

 

 

command . . . . . . . . . . . .

. 62

44.Configuration Menu’s LOOP MODE command 63

45.Configuration Menu’s AUTOLOAD MODE

 

command . . . . . . . . . . . . . 63

46.

Configuration Menu’s NET PARAMETER

 

 

command . . . . . . . . . . . . . 64

47.

Configuration Menu’s BARCODE READER

 

 

command . . . . . . . . . . . . . 65

48.

Configuration Menu’s PROTECTION MODE

 

 

command . . . . . . . . . . . . . 66

49.

Configuration Menu’s SERIAL NUMBER

 

 

command . . . . . . . . . . . . . 67

50.

Diagnostic Menu’s LOADER DIAG Library

 

 

Verify command . . . . . . . . . .

. 68

51.

Diagnostic Menu’s LOADER DIAG System

 

 

Test command . . . . . . . . . .

. 69

52.

Diagnostic Menu’s DRIVE DIAG menu

70

53.

Autoloader Model F28/F38/F3H Offline Menu 75

54.

Configuration Menu’s RESET command

76

55.

Configuration Menu’s CHANGE LOOP ID

 

 

command . . . . . . . . . . . . . 76

56.

Configuration Menu’s FIBRE CHANNEL

 

 

command . . . . . . . . . . . . . 77

57.

Configuration Menu’s WW NODE NAME

 

 

command . . . . . . . . . . . . . 77

58.

Configuration Menu’s FC SPEED command

78

59.

Configuration Menu’s CHANGE LDR MODE

 

 

command . . . . . . . . . . . .

. 79

60.Configuration Menu’s LOOP MODE command 80

61.Configuration Menu’s AUTOLOAD MODE

 

command . . . . . . . . . . . .

. 80

62.

Configuration Menu’s NET PARAMETER

 

 

command . . . . . . . . . . . .

. 81

63.

Configuration Menu’s BARCODE READER

 

 

command . . . . . . . . . . . .

. 82

64.

Configuration Menu’s PROTECTION MODE

 

 

command . . . . . . . . . . . .

. 82

65.

Configuration Menu’s SERIAL NUMBER

 

 

command . . . . . . . . . . . .

. 83

66.

HyperTerminal Connection Description

 

 

window. . . . . . . . . . . . .

. 87

67.

HyperTerminal Connect To window . . .

. 88

68.

HyperTerminal COMx Properties window

89

69.

Configuration Menu’s CHANGE SCSI ID

 

 

command . . . . . . . . . . . .

. 91

70.

Configuration Menu’s SCSI SPEED command

92

71.

Configuration Menu’s CHANGE LDR MODE

 

 

command . . . . . . . . . . . .

. 92

72.Configuration Menu’s LOOP MODE command 93

73.Configuration Menu’s AUTOLOAD MODE command . . . . . . . . . . . . . 94

© Copyright IBM Corp. 2004, 2005

ix

74.

Configuration Menu’s NET PARAMETER

 

 

command . . . . . . . . . . . .

. 95

75.

Configuration Menu’s BARCODE READER

 

 

command . . . . . . . . . . . .

. 96

| 76. Configuration Menu’s PROTECTION MODE

 

|

command . . . . . . . . . . . .

. 97

77.

Configuration Menu’s CHANGE LOOP ID

 

 

command . . . . . . . . . . . .

. 99

78.

Configuration Menu’s FIBRE CHANNEL

 

 

command . . . . . . . . . . . .

. 100

79.

Configuration Menu’s WW NODE NAME

 

 

command . . . . . . . . . . . .

. 100

80.

Configuration Menu’s FIBRE SPEED

 

 

command . . . . . . . . . . . .

. 101

81.

Configuration Menu’s CHANGE LDR MODE

 

 

command . . . . . . . . . . . .

. 101

82.

Configuration Menu’s LOOP MODE

 

 

command . . . . . . . . . . . .

. 102

83.

Configuration Menu’s AUTOLOAD MODE

 

 

command . . . . . . . . . . . .

. 102

84.

Configuration Menu’s NET PARAMETER

 

 

command . . . . . . . . . . . .

. 103

85.

Configuration Menu’s BARCODE READER

 

 

command . . . . . . . . . . . .

. 104

| 86. Configuration Menu’s PROTECTION MODE

 

|

command . . . . . . . . . . . .

. 105

87.

Commands Menu BULK EXCHANGE

 

 

command . . . . . . . . . . . .

. 107

88.

Commands Menu IMPORT command

108

89.

RMU displaying the Configuration Menu’s

 

 

User screen . . . . . . . . . . .

. 109

90.

HyperTerminal Connection Description

 

 

window . . . . . . . . . . . .

. 113

91.

HyperTerminal Connect To window . . .

. 114

92.

HyperTerminal COMx Properties window

115

93.

Send File window . . . . . . . . .

. 117

94.

Verification screen . . . . . . . . .

. 117

95.

RMU login page . . . . . . . . .

. 124

96.

RMU Information Menu’s Autoloader page

126

97.

RMU Information Menu’s Drive page

127

98.

RMU Status Menu’s Autoloader page

128

99.RMU Status Menu’s Media page . . . . . 129

100.RMU Configuration Menu’s Device page for Model L28/L38/L3H . . . . . . . . . 130

101.RMU Configuration Menu’s Device page for Model F28/F38/F3H . . . . . . . . . 131

102.

RMU Configuration Menu’s Network page

 

132

103.

RMU displaying the Configuration Menu’s

 

 

 

User screen . . . . . . . . . . .

.

133

104.

RMU Configuration Menu’s RTC page

 

134

105.

RMU Configuration Menu’s Log page

 

134

106.

RMU Configuration Menu’s Event

 

 

 

Notification page . . . . . . . . .

.

135

107.

RMU Configuration Menu’s Reset page

 

136

108.

RMU Maintenance Menu’s Operations page

 

137

109.

RMU Maintenance Menu’s General

 

 

 

Diagnostic page. . . . . . . . . .

.

138

110. RMU Maintenance Menu’s Firmware page

 

139

111.

RMU Maintenance Menu’s Reset page

 

139

112.RMU Logs Menu’s Loader page . . . . . 140

113.RMU Logs Menu’s Drive page . . . . . . 141

114.

The IBM TotalStorage LTO Ultrium 200 GB

 

 

 

Data Cartridge . . . . . . . . . .

.

144

115.

Sample bar code label on the LTO Ultrium

 

 

 

Tape Cartridge . . . . . . . . . .

.

146

116.

Setting the write-protect switch . . . .

.

147

117.

Tape cartridges in a Turtlecase . . . . .

.

148

118.

Double-boxing tape cartridges for shipping

 

149

119.Checking for gaps in the seams of a cartridge 150

120.Leader pin in the incorrect and correct

 

positions . . . . . . . . . . . .

.

152

121.

Placing the dislodged leader pin into the

 

 

 

correct position . . . . . . . . . .

.

153

122.

Rewinding the tape into the cartridge

 

153

123.

Leader Pin Reattachment Kit . . . . .

. 154

124.

Attaching the leader pin attach tool to the

 

 

 

cartridge . . . . . . . . . . . .

.

155

125.

Winding the tape out of the cartridge

 

156

126.

Removing the C-clip from the leader pin

 

156

127.Attaching the leader pin to the tape . . . . 157

128.HyperTerminal Connection Description

 

window . . . . . . . . . . . .

.

188

129.

HyperTerminal Connect To window . . .

.

189

130.

HyperTerminal COMx Properties window

 

190

131.Receive File window . . . . . . . . . 192

132.HyperTerminal Connection Description

 

window . . . . . . . . . . . .

.

193

133.

HyperTerminal Connect To window . . .

. 194

134.

HyperTerminal COMx Properties window

 

195

135.

HyperTerminal Capture Text window

 

196

| 136.

Removing Autoloader from a rack . . .

.

205

137.Repair Identification Tag . . . . . . . . 206

138.Autoloader rear panel with the External Fan

removed . . . . . . . . . . . . . 208

139.Removing/replacing the BCR . . . . . . 210

140.Removing/replacing the RMU . . . . . . 212

141.

Removing/replacing the HVD Converter

 

214

142.

Types of receptacles . . . . . . . .

.

221

| 143. Default Element Addresses and Element

 

 

|

Indexes . . . . . . . . . . . .

.

226

144.

AIX ERRPT Library Error Log Example

 

234

145.

AIX ERRPT Drive Error Log Example

 

235

146.

AIX ERRPT Commands Error Log Example

 

236

147.

Rack mount template . . . . . . . .

.

253

148.

Service menu . . . . . . . . . .

.

255

149.

RMU Maintenance Menu’s Advanced

 

 

 

Diagnostic page. . . . . . . . . .

.

258

150.

Serial port pin-out . . . . . . . . .

.

259

151.

HyperTerminal Connection Description

 

 

 

window . . . . . . . . . . . .

.

260

152.

HyperTerminal Connect To window . . .

. 261

153.

HyperTerminal COMx Properties window

 

262

154.Configuration Menu’s DRIVE FW UPGRADE FROM FMR TAPE command . . . . . . 264

155.Bottom view of cartridge slot . . . . . . 267

156.Top view of Autoloader with top cover

 

 

removed showing cartridge slot being

 

 

 

 

removed . . . . . . . . . . . .

.

268

|

157.

Belt loop for cartridge slot pin . . . . .

.

269

158.

Location of screws on rear panel for drive

 

 

|

 

removal . . . . . . . . . . . .

.

271

x IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

|

159.

Location of screws on bottom cover for drive

 

|

168.

Leader Block Assembly (LBA) . . . . .

. 284

|

 

removal . . . . . . . . . . . . .

272

|

169.

Using hex wrench to rewind tape into

 

 

|

160.

Internal view of drive in Autoloader

273

|

 

cartridge . . . . . . . . . . . .

.

285

|

161.

Internal view of drive in Autoloader

275

|

170.

Using hex wrench to rewind tape into

 

 

 

162.

Removing the cover of the tape drive

276

|

 

cartridge . . . . . . . . . . . .

.

286

 

163.

Rewinding the leader pin into the tape

 

|

171.

Drive with cover removed to reveal gear

 

 

 

 

cartridge . . . . . . . . . . . . .

277

|

 

train. . . . . . . . . . . . . .

.

287

 

164.

Guiding the leader pin into the tape cartridge

278

|

172.

Leader Block Assembly (LBA) . . . . .

. 288

|

165.

Removing the cover from the internal drive

280

|

173.

Using hex wrench to rewind tape into

 

 

|

166.

Using hex wrench to rewind tape into

 

|

 

cartridge . . . . . . . . . . . .

.

289

|

 

cartridge . . . . . . . . . . . . .

282

|

174.

Drive with cover removed to reveal gear

 

 

|

167.

Drive with cover removed to reveal gear

 

|

 

train. . . . . . . . . . . . . .

.

290

|

 

train. . . . . . . . . . . . . . .

283

|

175.

Leader Block Assembly (LBA) . . . . .

.

291

Figures xi

xii IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

Tables

|

1.

Data access, rewind, and load times. . . .

 

. 4

 

23.

Aborted Command Errors 70h - 73h . . .

. 171

|

2.

Performance characteristics of the Ultrium 2

 

 

 

24.

Additional Errors 7Ah - 7Fh . . . . .

. 171

|

 

and Ultrium 3 Tape Drive. . . . . . .

.

12

 

25.

Error 80h . . . . . . . . . . . .

.

172

|

3.

SCSI terms and characteristics . . . . .

.

13

 

26.

Robotic Control Errors 81h - 8Fh . . . .

.

172

 

4.

Physical Specifications for the Autoloader

 

15

 

27.

Function Errors 90h - 9Fh . . . . . .

.

173

 

5.

Power Specifications for the Autoloader

 

15

 

28.

Low Level Axis Errors A0h - AFh . . . .

. 174

 

6.

Acoustic Specifications for the Autoloader

 

15

 

29.

Electronic Hardware Errors B0h - B9h

 

174

 

7.

Environmental Specifications for the

 

 

|

30.

Drive Errors BAh - BFh . . . . . . .

.

175

 

 

Autoloader. . . . . . . . . . . .

.

16

31.

Drive Errors C0h - CFh . . . . . . .

.

175

|

8.

Shipment inventory checklist. . . . . .

.

19

|

32.

Drive Errors D0h - D5h . . . . . . .

.

176

9.

Default SCSI IDs for the Autoloader’s drive

 

91

 

33.

Network Error F0h - F3h. . . . . . .

. 176

|

10.

Default Loop IDs for the Autoloader’s drive

 

99

 

34.

Subcode Descriptions . . . . . . . .

. 176

|

11.

Firmware upload times via different methods

 

111

 

35.

Drive error codes . . . . . . . . .

. 179

12.

Ultrium data and cleaning cartridge

 

 

 

36.

Parts list for the 3581 Tape Autoloader

 

217

|

 

compatibility with Ultrium tape drives . .

. 143

 

37.

Power cord information . . . . . . .

.

218

 

13.

Environment for operating, storing, and

 

 

 

38.

TapeAlert Flags supported by the Autoloader

 

227

 

 

shipping the IBM LTO Ultrium Tape

 

 

 

39.

TapeAlert flags supported by the drive

 

229

 

 

Cartridge . . . . . . . . . . . .

.

151

 

40.

AIX ERRPT Library Sense Data . . . .

.

234

 

14.

Ordering media supplies for the Autoloader

 

159

 

41.

AIX ERRPT Drive Sense Data . . . . .

. 235

 

15.

Authorized suppliers of custom bar code

 

 

 

42.

Autoloader Sense Data . . . . . . .

. 241

 

 

labels . . . . . . . . . . . . .

.

160

 

43.

Autoloader possible Additional Sense Codes

 

 

|

16.

Ordering media supplies for the Autoloader

 

160

 

 

(ASC) and Additional Sense Code Qualifiers

 

 

17.

Start Here. . . . . . . . . . . .

.

163

 

 

(ASCQ) . . . . . . . . . . . .

.

241

 

18.

Not Ready Errors 01h - 0Fh . . . . . .

. 169

 

44.

LTO Tape Drive Sense Data . . . . . .

. 245

 

19.

Unit Attention 10h - 1Fh . . . . . . .

. 169

 

45.

Host Method of Recording Tape Drive Errors

 

249

 

20.

Recovered Errors 20h - 2Fh . . . . . .

. 169

 

46.

Telephone numbers and e-mail addresses for

 

 

 

21.

Hardware Errors 30h - 4Fh . . . . . .

. 170

 

 

IBM Customer Assistance Centers. . . .

. 294

 

22.

Illegal Request Errors 50h - 6Fh . . . .

.

170

 

 

 

 

 

© Copyright IBM Corp. 2004, 2005

xiii

xiv IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

Ibm 3581 F38, 3581 L3H, 3581 F3H, 3581 L38, 3581 L28 User Manual

 

Safety and Environmental Notices

|

 

 

Read all safety and operating instructions before operating this product. Keep this

|

 

 

guide for future reference. This unit is engineered and manufactured for your

|

 

 

personal safety. Improper use can result in potential electrical shock or fire hazards.

|

 

 

Note: In addition to the safety instructions in this guide, local and professional

|

 

 

safety rules apply.

 

 

 

When using this product, observe the danger, caution, and attention notices

 

 

 

contained in this guide. Danger and caution notices are accompanied by symbols

 

 

 

that represent the severity of the safety condition.

 

 

 

 

 

 

 

 

Danger Notice

 

 

 

á

 

A danger notice calls attention to a situation that is potentially lethal or

 

 

 

 

 

 

 

 

 

 

extremely hazardous to people. A lightning bolt symbol always

 

 

 

 

 

accompanies a danger notice to represent a dangerous electrical

 

 

 

 

 

 

condition.

 

 

 

 

 

 

 

 

Caution Notice

 

 

 

 

 

A caution notice calls attention to a situation that is potentially hazardous to

 

 

 

people because of some existing condition. A caution notice can be accompanied

 

 

 

by one of several symbols:

 

 

 

 

 

 

 

 

 

 

If the symbol is...

 

It means....

 

 

 

 

 

 

 

 

 

 

 

 

 

A hazardous electrical condition with less severity than

 

 

 

 

 

 

electrical danger.

 

 

 

 

 

 

 

 

 

 

 

 

 

A generally hazardous condition not represented by other

 

 

 

 

 

 

safety symbols.

 

 

 

 

 

 

 

 

 

 

 

 

 

A hazardous condition due to the use of a laser in the

 

 

 

 

 

 

product. Laser symbols are always accompanied by the

 

 

 

 

 

 

classification of the laser as defined by the U. S.

 

 

 

 

 

 

Department of Health and Human Services (for example,

 

 

 

 

 

 

Class I, Class II, and so forth).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A hazardous condition due to mechanical movement in or

 

 

 

 

 

 

around the product.

 

 

 

 

 

 

 

© Copyright IBM Corp. 2004, 2005

xv

If the symbol is...

It means....

 

A hazardous condition due to the weight of the unit.

 

Weight symbols are accompanied by an approximation of

 

the product’s weight.

Indicates access by IBM Authorized Service Personnel only.

Laser Safety and Compliance

Before using the Autoloader, review the following laser safety information.

Class I Laser Product

The Autoloader may contain a laser assembly that complies with the performance standards set by the U.S. Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous laser radiation. The Autoloader has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits. External safety agencies have reviewed the Autoloader and have obtained approvals to the latest standards as they apply.

Intended Use

This equipment is designed for processing magnetic tape cartridges. Any other application is not considered the intended use. IBM shall not be held liable for damage arising from unauthorized use of the Autoloader. The user assumes all risk in this aspect.

Safeguards

To maintain safeguards, observe the following basic rules for installation, use, and servicing of the Autoloader.

vFollow Warnings - Adhere to all warnings on the product and in the operating instructions.

vRead Instructions - Read and follow all installation and operating instructions.

vVentilation - Situate the Autoloader so that its location or position provides adequate front and rear ventilation (at least two inches).

vHeat - Situate the product away from heat sources such as radiators, heat registers, furnaces, or other heat-producing appliances.

vPower Sources - Connect the Autoloader to a power source only of the type directed in these operating instructions or as marked on the product label.

vPower Cord Protection - Route the AC line cord so that it is not likely to be walked on or pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and the point where the cords exits from the product.

xviIBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

vObject and Liquid Entry - Take care to ensure that objects do not fall and liquids are not spilled into the product’s enclosure through openings.

vServicing - Do not attempt to service the product beyond that described in the operating and installation instructions. All other servicing should be referred to qualified service personnel.

Precautions

Use these precautions when using or choosing an environment for the unit:

vDo not use oil, solvents, gasoline, paint thinners, or insecticides on the unit or near the unit. Vapors from these types of chemicals can damage the tape media components.

vDo not expose the unit to moisture or store the unit in temperatures higher than 60°C (140°F), or to extreme low temperatures. See “Specifications” on page 15 for operating temperatures.

vKeep the unit away from direct strong magnetic fields, excessive dust, and electronic or electrical equipment that generates electrical noise.

vHold the AC power plug by the head when removing it from the AC source outlet; pulling the cord can damage the internal wires.

vUse the unit on a firm, level surface free from vibration. Do not place any objects on top of the unit..

Safety Inspection Procedure

Before you service the Autoloader, perform the following safety inspection procedure:

 

1.

Stop all activity on the SCSI bus.

 

2.

Power off the Autoloader.

 

3.

Unplug the Autoloader’s power cord from the electrical outlet and then from

 

 

the rear of the unit.

|

4.

Disconnect all cables and terminators and inspect for damage.

 

5.

Check the Autoloader’s power cord for damage, such as a pinched, cut, or

 

 

frayed cord.

 

6.

Check the cover of the Autoloader for sharp edges, damage, or alterations that

 

 

expose its internal parts.

 

7.

Check the cover of the Autoloader for a proper fit. It should be in place and

 

 

secure.

 

8.

Check the product label on the bottom of the Autoloader to make sure it

 

 

matches the voltage at your outlet.

|

3581 Library ac Grounding Inspection

|

1.

Power off the Autoloader.

|

2.

Disconnect all cables.

|

3.

See Figure 1 on page xviii which is provided for reference only. Disconnect the

|

 

power cord from its source.

|

4.

Inspect the power cable for visible cracks, wear, or damage.

|

 

 

Safety and Environmental Notices xvii

Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)

|

End of Life (EOL) Plan

This box is a purchased unit. Therefore, it is the sole responsibility of the purchaser to dispose of it in accordance with local laws and regulations at the time of disposal.

This unit contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM may provide a product take-back program that ensures proper handling of the product. For more information, contact your IBM representative.

xviii IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

About This Guide

This Setup, Operator, and Service Guide is intended to provide information for operators, system administrators, installer, and service personnel. The publication is divided into the following parts:

vPart 1, “Setup Guide,” on page 1 contains product description, installation, and configuration information.

vPart 2, “Operator Guide,” on page 43 contains menu, operation, and media information.

vPart 3, “Service Guide,” on page 161 contains troubleshooting, diagnostic/maintenance, serial port connection, removal/replacement, and parts information.

vPart 4, The Appendix, contains:

“Element Addresses” on page 225

“TapeAlert Flags” on page 227

“Messages” on page 233

“Sense Data” on page 241

“Autoloader Configuration Form” on page 251

“Rack Mount Template” on page 253

“Information for IBM Service Personnel” on page 255

 

 

Store this guide with your server’s (host’s) manuals. For additional reference

 

 

information, refer to the section that follows.

 

 

 

 

Related Publications

 

 

Refer to the following publications for additional information about the

 

 

Autoloader. To ensure that you have the latest versions of the publications, visit

 

 

the web at http://www.ibm.com/storage/support/lto.

|

 

3581 Autoloader Publications

 

 

The following publications can be accessed at

 

 

http://ehone.ibm.com/public/applications/publications/cgibin/pbi.cgi.

vIBM TotalStorage Ultrium Tape Autoloader 3581 Models L28/L38/L3H and F28/F38/F3H Quick Reference, GX35-5071, provides quick start information for the Autoloader.

IBM TotalStorage Ultrium Tape Autoloader 3581 Models L28/L38/L3H and F28/F38/F3H SCSI Reference, GA32–0471, provides the supported SCSI commands and protocol that govern the behavior of the SCSI interface for the 3581 Tape Autoloader.

IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference, GA32–0450, provides information on the use and programming of all models of the LTO Ultrium Tape Drive.

|

Redbooks

|

v The IBM LTO Ultrium Tape Libraries Guide provides information on all LTO tape

|

drive products.

© Copyright IBM Corp. 2004, 2005

xix

|

v Using IBM LTO Ultrium with Open Systems, SG-6502, provides information on all

|

LTO tape drive products.

|

v Implementing IBM LTO in Linux and Windows, SG-6268, provides information on

|

all LTO tape drive products.

|

Device Driver Publications

vIBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides instructions for attaching IBM-supported hardware to open-systems operating systems. It indicates what devices and levels of operating systems are supported, gives the requirements for adapter cards, and tells how to configure servers to use the device driver with the Ultrium family of devices. To order by using File Transfer Protocol (FTP), visit ftp://ftp.software.ibm.com/storage/devdrvr.

vIBM TotalStorage Ultrium Device Drivers Programming Reference, GC35-0483, supplies information to application owners who want to integrate their open-systems applications with IBM-supported Ultrium hardware. The reference contains information about the application programming interfaces (APIs) for each of the various supported operating-system environments. To order by using File Transfer Protocol (FTP), visit ftp://ftp.software.ibm.com/storage/devdrvr.

|

Safety Publications

 

v IBM Externally Attached Devices Safety Information, SA26-2004, provides

 

 

translations of safety notices.

|

SCSI Publications

 

v SCSI-3 Stream Commands (SSC), published by the American National Standards

 

 

Institute and available on the web at http://www.t10.org.

 

v SCSI Primary Commands-2 (SPC-2), published by the American National

 

 

Standards Institute and available on the web at http://www.t10.org.

 

 

 

|

Online Support

 

|

Autoloader Firmware

|

v

http://www.ibm.com/storage/support/lto/

|

v

ftp://index.storsys.ibm.com/358x

|

IBM Online Support

|

v

http://www.ibm.com/storage/support/lto/

|

v

http://www.ibm.com/support/mySupport

|

IBM Publications Center

|

v

http://ehone.ibm.com/public/applications/publications/cgibin/pbi.cgi

|

v

http://www.ibm.com/storage/support/lto/

|

IBM Redbooks

|

v

http://w3.itso.ibm.com/

|

Device Drivers

|

v

ftp://ftp.software.ibm.com/storage/devdrvr

|

v

ftp://index.storsys.ibm.com/358x

xx IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

|

Media and Supplies

|

http://www.ibm.com/storage/media/

About This Guide xxi

xxii IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

Part 1. Setup Guide

 

Product Description . . . . . . . . . .

.

3

 

RMU Cabling. . . . . . . . .

.

.

.

.

38

 

Product Features . . . . . . . . . . . .

.

4

|

SCSI Interface . . . . . . . .

.

.

.

.

38

 

Standard Features . . . . . . . . . .

.

4

Attaching to a SCSI-LVD System .

.

.

.

.

38

 

Optional Features. . . . . . . . . . .

.

6

|

Attaching to a SCSI-HVD System .

.

.

.

.

39

 

Component Descriptions . . . . . . . . .

.

7

 

Fibre Channel Interface . . . . .

.

.

.

.

39

 

Front Panel Components . . . . . . . .

.

7

|

Step 11. Power on the Autoloader . . .

.

.

.

.

41

 

Interior Components. . . . . . . . . .

.

8

Configuring Your Autoloader . . . .

.

.

.

.

41

 

Rear Panel Components . . . . . . . .

. 10

|

Saving / Restoring VPD on the RMU.

.

.

.

. 41

 

Media . . . . . . . . . . . . . . .

.

11

 

 

 

 

 

 

 

|

Tape Drive Performance . . . . . . . . .

.

12

 

 

 

 

 

 

 

Interfaces . . . . . . . . . . . . . .

.

12

 

 

 

 

 

 

 

|

SCSI Differential (HVD) . . . . . . . .

.

12

 

 

 

 

 

 

 

|

SCSI Differential (LVD) . . . . . . . .

.

13

 

 

 

 

 

 

 

|

Fibre Channel Supported Topologies . . . .

. 13

 

 

 

 

 

 

 

 

Server (Host) Attachment. . . . . . . . .

.

14

 

 

 

 

 

 

 

 

Supported Servers (Hosts) and Operating

 

 

 

 

 

 

 

 

 

 

Systems . . . . . . . . . . . . .

.

14

 

 

 

 

 

 

 

 

Supported Device Drivers . . . . . . .

.

15

 

 

 

 

 

 

 

 

TapeAlert Support . . . . . . . . . . .

.

15

 

 

 

 

 

 

 

 

Specifications . . . . . . . . . . . . . . 15

 

 

 

 

 

 

 

 

Installation . . . . . . . . . . . . .

. 17

 

 

 

 

 

 

 

 

Step 1. Unpack the Autoloader . . . . . . .

.

18

 

 

 

 

 

 

 

 

Step 2. Verify the Shipment Inventory . . . .

. 19

 

 

 

 

 

 

 

 

Step 3. Inspect the Power Cord and Outlet . . . . 21

 

 

 

 

 

 

 

 

Step 4. Install the Optional Remote Management

 

 

 

 

 

 

 

 

 

 

Unit (RMU) . . . . . . . . . . . . .

.

22

 

 

 

 

 

 

 

 

Tools Required . . . . . . . . . . .

.

22

 

 

 

 

 

 

 

 

Installing the RMU . . . . . . . . . .

.

22

 

 

 

 

 

 

 

 

Step 5. Install the Optional HVD Converter (L28

 

 

 

 

 

 

 

 

 

 

Models Only). . . . . . . . . . . . .

.

23

 

 

 

 

 

 

 

 

Tools Required . . . . . . . . . . .

.

23

 

 

 

 

 

 

 

 

Installing the HVD Converter . . . . . .

.

23

 

 

 

 

 

 

 

 

Step 6. Install the Optional Bar Code Reader (BCR)

 

25

 

 

 

 

 

 

 

 

Tools Required . . . . . . . . . . .

.

25

 

 

 

 

 

 

 

 

Installing the BCR . . . . . . . . . .

.

25

 

 

 

 

 

 

 

 

Step 7. Install the Autoloader as a Desktop Unit .

. 26

 

 

 

 

 

 

 

|

Step 8. Install the Autoloader in a Rack . . . .

.

27

 

 

 

 

 

 

 

Rack Safety . . . . . . . . . . . .

.

27

 

 

 

 

 

 

 

|

Rack Installation. . . . . . . . . .

.

27

 

 

 

 

 

 

 

|

Rack Relocation (19Rack) . . . . . .

.

28

 

 

 

 

 

 

 

 

Tools Required . . . . . . . . . . .

.

28

 

 

 

 

 

 

 

 

Verify the Rack Mount Kit . . . . . . .

.

28

 

 

 

 

 

 

 

 

Check the Installation Environment . . . .

. 30

 

 

 

 

 

 

 

 

Prepare the Autoloader for Installation . . .

.

31

 

 

 

 

 

 

 

|

Install the Support Rails in the Rack . . . .

.

31

 

 

 

 

 

 

 

Install the Rack Front-Mount Brackets on the

 

 

 

 

 

 

 

 

 

|

Autoloader . . . . . . . . . . . .

.

33

 

 

 

 

 

 

 

 

Secure the Autoloader to the Rack . . . . .

. 34

 

 

 

 

 

 

 

|

Step 9. Connect Power. . . . . . . . . .

.

36

 

 

 

 

 

 

 

Desktop Installation . . . . . . . . .

.

36

 

 

 

 

 

 

 

|

Rack Installation. . . . . . . . . . .

.

36

 

 

 

 

 

 

 

|

Running a Drive Recalibration Test . . . .

. 37

 

 

 

 

 

 

 

 

LIBRARY VERIFY Test. . . . . . . . .

.

37

 

 

 

 

 

 

 

 

Step 10. Connect the Autoloader to Your Server

 

 

 

 

 

 

 

 

 

 

(Host) . . . . . . . . . . . . . . .

.

38

 

 

 

 

 

 

 

© Copyright IBM Corp. 2004, 2005

1

2 IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

 

Product Description

|

The IBM TotalStorage® Ultrium Tape Autoloader 3581 Models L28/L38/L3H and

|

F28/F38/F3H offer high capacity, performance, and technology designed for the

|

mid-range open systems environment. These models incorporate a single Linear

|

Tape Open (LTO) IBM TotalStorage Ultrium 2 (Models L28/F28) or Ultrium 3

|

(Models L38/F38/L3H/F3H) Tape Drive. The IBM TotalStorage Ultrium 3 Tape

|

Drive more than doubles tape drive performance over the previous generation

|

Ultrium 2 Tape Drive, with up to 80 MB per second native data transfer rate. In

|

addition, with the use of the new IBM TotalStorage Ultrium 400 GB Data

|

Cartridge, the Ultrium 3 Tape Drive has the capability of writing twice as much

|

data, up to 400 GB native capacity (800 GB with 2:1 compression).

|

The Model L28/L38/L3H comes with an LVD Ultra160 SCSI attachment, while the

|

Model F28/F38/F3H comes with a Native Switched Fabric Fibre Channel

|

attachment, for connection to a wide spectrum of open systems servers. Both

|

models connect to a wide spectrum of open systems servers. Note that the Ultrium

|

3 Tape Drive does not support HVD technology.

|

The 3581 Tape Autoloader is a desktop or rack-mountable unit (requiring two rack

|

units) that operates in automatic, sequential, or random mode and comes equipped

|

with a robotic interface that moves tape cartridges to and from the drive and

|

cartridge carousel. With an eight tape cartridge capacity, it provides a media

|

capacity of up to 3.2 TB (6.4 TB with 2:1 compression) data storage per unit.

|

Optional features include an HVD Converter, a Remote Management Unit (RMU),

|

and a Bar Code Reader (BCR).

 

 

a67s0243

 

Figure 2. IBM TotalStorage Ultrium Tape Autoloader 3581 Models L28/L38/L3H and

 

F28/F38/F3H

|

The Autoloader’s Ultrium 2 and Ultrium 3 Tape Drive offer:

 

v

Digital speed matching

|

 

The Ultrium 2 and Ultrium 3 Tape Drive will perform dynamic speed

 

 

matching to adjust the drive’s native data rate as closely as possible to the

 

 

net host data rate (after data compressibility has been factored out). This

 

 

offers the dual benefit of reducing the number of backhitch repositions and

 

 

improving throughput performance.

 

v

Power management

© Copyright IBM Corp. 2004, 2005

3

The power management function controls the drive’s electronics to be either completely turned off or to be in a low-power mode. These power modes occur only when the circuit functions are not needed for drive operation.

v Channel calibration

The channel calibration feature allows for customization of each read/write data channel for optimum performance. The customization enables compensation for variations in the recording channel transfer function, media characteristics, and read/write head characteristics.

v Separate writing of multiple filemarks

Separate writing of multiple filemarks causes any write command of two or more filemarks to cause a separate data set to be written containing all filemarks after the first. This feature has two advantages:

-First, it can improve performance if a subsequent append overwrites somewhere after the first filemark.

-Second, write of multiple filemarks typically indicates a point where an append operation might occur after the first of these filemarks.

 

 

This change prevents having to rewrite datasets containing customer data

 

 

and the first filemark in cases when (where) such an append occurs.

 

v

Large internal buffer

|

 

The Ultrium 2 Tape Drive and has a 64 MB internal data buffer. The Ultrium

|

 

3 Tape Drive has a 128 MB internal buffer .

|

v

Fast cartridge fill times (for Ultrium 3, Ultrium 2 and Ultrium 1 data cartridges)

 

v Fast data access, rewind, and load times

| Table 1. Data access, rewind, and load times

 

 

|

 

 

 

 

Action

Autoloader

Ultrium 2 Tape Drive

Ultrium 3 Tape Drive

|

 

 

 

 

Cartridge Load Time

32 seconds

15 seconds

10 seconds

|

 

 

 

 

Maximum Rewind Time

N/A

80 seconds

88 seconds

|

 

 

 

 

Average File Access Time

N/A

49 seconds

49 seconds

|

 

 

 

 

 

 

 

 

Product Features

This section describes the standard and optional features of the Autoloader.

Standard Features

The Autoloader includes the following standard features: v Operator Control Panel (OCP)

The OCP provides an easy-to-read display and a four button keypad allowing the user to monitor and control the operations of the Autoloader. The OCP’s display provides access to library status, commands, setup, and tools. See “Front Panel Components” on page 7 and “Operator Control Panel (OCP)” on page 46 for additional information.

v Robotic system

The Autoloader’s robotic system includes an I/O Door, a cartridge carousel with cartridge slots, and a cartridge loader. The I/O Door allows importing or exporting a single cartridge to or from the Autoloader. The cartridge

| carousel encircles the Ultrium 2 and Ultrium 3 Tape Drive and positions the specified cartridge slot in front of the tape drive. A robotic cartridge loader moves the cartridges between the cartridge slots and the tape drive.

4 IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

v Eight-cartridge capacity

|

Up to eight Ultrium 3, Ultrium 2 or Ultrium 1 tape cartridges can be stored

 

in cartridge slots mounted on the carousel.

v

Cartridge inventory

 

Each time the Autoloader is powered on, an inventory of all cartridge slots is

 

performed.

Setup Guide: Product Description 5

 

v Built-in diagnostics

 

The Autoloader includes firmware that performs diagnostic tests and reports

 

drive operating status. An error and event log is available through the OCP

 

or optional RMU.

|

v Ultrium 2 or Ultrium 3 Tape Drive

|

The Autoloader is available with an LVD SCSI (Model L28/L38/L3H) or a

|

Fibre Channel (Model F28/F38/F3H) Ultrium 2 or Ultrium 3 Tape Drive.

Optional Features

The Autoloader has the following optional features: v Bar Code Reader (BCR)

The BCR reads bar code labels and sends the label IDs to the server (host) and to the Remote Management Unit (RMU), if installed.

v Remote Management Unit (RMU)

The RMU provides remote access to the Autoloader over a network via a web browser and makes functions accessible without the need for a dedicated server or separate software.

v HVD Converter

The HVD Converter is a SCSI HVD to LVD converter/expander. It converts the Autoloader’s low voltage differential (LVD) to wide high voltage differential (HVD). This allows LVD-peripherals to be used on an HVD bus. The converter can also be used to reshape poor quality LVD signals, and allow additional cable length.

v Rack Mount Kit

The Rack Mount Kit supplies the necessary mounting hardware to install the

Autoloader in a 19-inch rack.

6 IBM 3581 Autoloader Models L28/L38/L3H and F28/F38/F3H Setup, Operator, and Service Guide

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