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ThinkCentre

 

Hardware Maintenance Manual

Types 2296, 8191, 8198, 8199, 8316, and 8434

ThinkCentre

 

Hardware Maintenance Manual

Types 2296, 8191, 8198, 8199, 8316, and 8434

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 183.

Fourth Edition (July 2004)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS ISWITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

© Copyright International Business Machines Corporation 2004. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Chapter 1. About this manual . . . .

.

1

Type 8191 . . . . . . . . . . . . .

.

37

Important Safety Information . . . . . . . .

.

1

Types 8198 and 8199 . . . . . . . . .

.

38

 

 

 

Type 8316 . . . . . . . . . . . . .

.

39

Chapter 2. General information . . . .

.

3

Identifying parts on the system board (all machine

.

40

Features . . . . . . . . . . . . . . . .

3

types) . . . . . . . . . . . . . . .

Replacing memory (all machine types) . . . .

. 40

Physical specifications . . . . . . . . . .

.

5

Replacing adapters . . . . . . . . . . .

.

41

Type 8316 . . . . . . . . . . . . .

.

6

Types 2296 and 8434 . . . . . . . . .

.

41

Type 8191 . . . . . . . . . . . . .

.

7

Type 8191 . . . . . . . . . . . . .

.

42

Types 2296 and 8434 . . . . . . . . . .

.

8

Types 8198 and 8199 . . . . . . . . .

.

43

Types 8198 and 8199 . . . . . . . . . .

.

9

Type 8316 . . . . . . . . . . . . .

.

43

 

 

 

Chapter 3. General Checkout . . . . .

11

Replacing internal drives . . . . . . . . .

.

45

Types 2296 and 8434 . . . . . . . . .

.

46

 

 

 

Chapter 4. IBM Enhanced Diagnostics

15

Type 8191 . . . . . . . . . . . . .

.

49

Types 8198 and 8199 . . . . . . . . .

.

51

Diagnostics program download. . . . . . .

.

15

Type 8316 . . . . . . . . . . . . .

.

54

Navigating through the diagnostics programs . .

. 15

Connecting the drive . . . . . . . . .

.

56

Running diagnostics tests. . . . . . . . .

.

15

Replacing the battery (all machine types) . . .

.

56

Test selection . . . . . . . . . . . .

.

16

Replacing the power supply . . . . . . . .

.

57

Test results . . . . . . . . . . . .

.

16

Types 2296 and 8434 . . . . . . . . .

.

57

Fixed disk advanced test (FDAT) . . . . .

.

16

Type 8191 . . . . . . . . . . . . .

.

58

Quick and Full erase - hard drive . . . . .

.

18

Types 8198 and 8199 . . . . . . . . .

.

59

Viewing the test log . . . . . . . . . .

.

19

Type 8316 . . . . . . . . . . . . .

.

60

 

 

 

Replacing a microprocessor (all machine types) .

. 61

Chapter 5. IBM Setup Utility program

21

Replacing the system board . . . . . . . .

.

63

Starting the IBM Setup Utility program . . . .

. 21

Types 2296, 8198, 8199, and 8434 . . . . .

.

63

Type 8191 . . . . . . . . . . . . .

.

63

Viewing and changing settings . . . . . . .

.

21

Type 8316 . . . . . . . . . . . . .

.

64

Exiting from the IBM Setup Utility program . .

. 22

Replacing the cover and connecting the cables. . . 64

Using passwords . . . . . . . . . . .

.

22

Types 2296 and 8434 . . . . . . . . .

.

64

User password . . . . . . . . . . .

.

22

Type 8191 . . . . . . . . . . . . .

.

65

Administrator password . . . . . . . .

.

22

Types 8198 and 8199 . . . . . . . . .

.

66

Setting, changing, and deleting a password . . . 22

Type 8316 . . . . . . . . . . . . .

.

67

Using Security Profile by Device . . . . . .

.

23

 

 

 

Selecting a startup device. . . . . . . . .

.

23

Chapter 7. Symptom-to-FRU Index . .

. 69

Selecting a temporary startup device . . . .

.

23

Changing the startup device sequence . . .

.

23

Hard disk drive boot error . . . . . . . .

.

69

 

 

 

Power Supply Errors . . . . . . . . . .

.

69

Chapter 6. Replacing FRUs . . . . . .

25

Diagnostic error codes . . . . . . . . . .

.

70

Locating connectors on the front . . . . . .

.

25

Beep symptoms . . . . . . . . . . . .

.

88

No-beep symptoms . . . . . . . . . . .

.

90

Types 2296 and 8434 . . . . . . . . .

.

25

POST error codes . . . . . . . . . . .

.

91

Type 8191 . . . . . . . . . . . . .

.

26

Miscellaneous error messages . . . . . . .

.

106

Types 8198 and 8199 . . . . . . . . .

.

27

Undetermined problems. . . . . . . . .

.

108

Type 8316 . . . . . . . . . . . . .

.

27

 

 

 

Locating the connectors on the rear . . . . .

.

29

Chapter 8. Additional Service

 

 

Types 2296 and 8434 . . . . . . . . .

.

29

 

 

Type 8191 . . . . . . . . . . . . .

.

30

Information . . . . . . . . . . . .

109

Types 8198 and 8199 . . . . . . . . .

.

31

Security features . . . . . . . . . . .

.

109

Type 8316 . . . . . . . . . . . . .

.

32

Passwords . . . . . . . . . . . .

.

109

Removing the cover . . . . . . . . . .

.

32

Vital product data . . . . . . . . . .

.

110

Types 2296 and 8434 . . . . . . . . .

.

32

Erasing a lost or forgotten password (clearing

 

 

Type 8191 . . . . . . . . . . . . .

.

33

CMOS) . . . . . . . . . . . . . .

.

110

Types 8198 and 8199 . . . . . . . . .

.

34

BIOS levels . . . . . . . . . . . . .

.

111

Type 8316 . . . . . . . . . . . . .

.

34

Flash update procedures. . . . . . . . .

.

111

Locating components . . . . . . . . . .

. 36

Updating (flashing) BIOS from a diskette or

 

 

Types 2296 and 8434 . . . . . . . . .

.

36

CD-ROM . . . . . . . . . . . . .

.

111

© Copyright IBM Corp. 2004

 

 

 

 

iii

Updating (flashing) BIOS from your operating

 

 

Machine Type 8316 . . . . . . . . .

.

. 140

system. . . . . . . . . . . . . .

.

111

Machine Type 8434 . . . . . . . . .

.

.

143

Recovering from a POST/BIOS update failure

 

112

 

 

 

 

Power management . . . . . . . . . .

.

113

Chapter 10. Related service

 

 

 

Automatic configuration and power interface

.

113

information . . . . . . . . . . .

.

149

(ACPI) BIOS . . . . . . . . . . . .

Safety information. . . . . . . . . .

.

.

149

Advanced Power Management . . . . .

. 113

General safety . . . . . . . . . .

.

.

149

Automatic Hardware Power Management

 

 

 

 

Electrical safety. . . . . . . . . .

.

.

150

features . . . . . . . . . . . . .

.

113

Safety inspection guide . . . . . . .

.

.

151

Setting Automatic Hardware Power

 

 

 

 

Handling electrostatic discharge-sensitive

 

 

 

Management features . . . . . . . . .

.

113

 

 

 

devices . . . . . . . . . . . .

.

.

152

Automatic Power-On features . . . . . .

. 114

Grounding requirements . . . . . .

.

.

153

Product Recovery Program . . . . . . . .

.

115

Safety notices (multi-lingual translations) .

.

.

153

 

 

 

Chapter 9. Parts listing . . . . . . .

117

Send us your comments! . . . . . . .

.

.

182

Problem determination tips. . . . . . .

.

.

183

Machine Type 2296 . . . . . . . . . .

.

117

Notices . . . . . . . . . . . . .

.

.

183

Machine Type 8191 . . . . . . . . . .

.

121

Trademarks . . . . . . . . . . . .

.

.

184

Machine Type 8198 . . . . . . . . . .

.

129

 

 

 

 

Machine Type 8199 . . . . . . . . . .

.

134

 

 

 

 

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM® computer Types 2296, 8191, 8198, 8199, 8316, and 8434.

This manual is divided into product service sections and a related service section, as follows:

vThe product service sections include procedures for isolating problems to a FRU, a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

vThe related service section includes safety notices and safety information, and problem determination tips.

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 149.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

© Copyright IBM Corp. 2004

1

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

2 Hardware Maintenance Manual

Chapter 2. General information

This IBM® computer incorporates many of the latest advances in computer technology and can be upgraded as your needs change.

Go to Access IBM for general information about the use, operation, and maintenance of the computer. Access IBM also contains information to help solve problems and get repair service or other technical assistance.

Features

System information

The following information covers a variety of models. For information about your specific model, use the IBM Setup Utility. See Chapter 5, “IBM Setup Utility program,” on page 21.

This section provides an overview of the computer features and preinstalled software.

Microprocessor (varies by model type)

vIntel® Celeron® microprocessor with 256 KB of internal L2 cache memory

vIntel® Pentium® 4 microprocessor with 512 KB of internal L2 cache memory and Intel NetBurstmicro-architecture

Memory

vSupport for two dual inline memory modules (DIMMs)

v512 KB flash memory for system programs

Internal drives

v3.5-inch, 1.44 MB diskette drive

vInternal hard disk drive

vEIDE CD-ROM drive or DVD-ROM drive (some models)

Video subsystem

vIntel Extremegraphics

vAccelerated graphics port (AGP) video adapter slot on the system board (some models)

Audio subsystem

Integrated SoundMAX 3 audio

Connectivity

v10/100 Mbps integrated Intel Ethernet controller that supports the Wake on LAN® feature

vSoft modem V.90/V.44 (some models)

System management features

v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)

© Copyright IBM Corp. 2004

3

vWake on LAN

vWake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal modem)

vRemote Administration

vAutomatic power-on startup

vSystem Management (SM) BIOS and SM software

vAbility to store POST hardware test results

Input/output features

v25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)

v9-pin serial connector (2 connectors on some models)

vSix 4-pin, USB connectors

vPS/2® mouse connector

vPS/2 keyboard connector

vEthernet connector

vVGA monitor connector

vThree audio connectors (line in, line out, and microphone)

vFront connectors for headphone, microphone, IEEE 1394, and S/PDIF (some models)

Expansion

vOpen drive bays for additional drives (varies by model)

vThree 32-bit peripheral component interconnect (PCI) adapter slots (supports low-profile adapters only)

vOne accelerated graphics port (AGP) expansion slot (supports low-profile adapters only)

Power

v200 W power supply with manual voltage selection switch

vAutomatic 50/60 Hz input frequency switching

vAdvanced Power Management support

vAdvanced Configuration and Power Interface (ACPI) support

Security features

vUser and administrator passwords

vSupport for the addition of a rope clip and lockable cable

vSupport for the addition of an integrated cable lock

vStartup sequence control

vStartup without diskette drive, keyboard, or mouse

vUnattended start mode

vDiskette and hard disk I/O control

vSerial and parallel port I/O control

vSecurity profile by device

4 Hardware Maintenance Manual

IBM preinstalled software

The computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model type)

Note: Not all countries or regions will have these operating systems.

vMicrosoft® Windows® XP Home

vMicrosoft Windows XP Professional

vMicrosoft Windows 2000 Professional

Physical specifications

This section details the physical specifications for each computer Type.

Chapter 2. General information 5

Type 8316

Dimensions

Height: 104 mm (4.1 in.)

Width: 360 mm (14.2 in.)

Depth: 412 mm (16.2 in.)

Weight

Minimum configuration as shipped: 8.1 kg (18 lb)

Maximum configuration: 9.1 kg (20 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F)

System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80%

System off: 8% to 80%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 180 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac

Maximum: 265 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA

Maximum configuration: 0.25 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 683 Btu/hr (200 watts)

Airflow

Approximately 0.45 cubic meters per minute (16 cubic feet per minute) maximum

Acoustical noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 28 dBA

Operating: 30 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 27 dBA

Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.2 bels

Operating: 4.3 bels

For microprocessors greater than or equal to 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 29 dBA

Operating: 31 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 28 dBA

Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.3 bels

Operating: 4.4 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296.

Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

6 Hardware Maintenance Manual

Type 8191

Dimensions

Height: 140 mm (5.5 in.)

Width: 425 mm (16.7 in.)

Depth: 425 mm (16.7 in)

Weight

Minimum configuration as shipped: 10.0 kg (22 lb)

Maximum configuration: 11.4 kg (25.0 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F)

System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80%

System off: 8% to 80%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 180 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac

Maximum: 265 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA

Maximum configuration: 0.3 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.51 cubic meters per minute (18 cubic feet per minute) maximum

Acoustical noise-emission values

Average sound-pressure levels:

At operator position:

Idle: 30 dBA

Operating: 32 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 26 dBA

Operating: 30 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels

Operating: 4.3 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 2. General information 7

Types 2296 and 8434

Dimensions

Height: 398 mm (15.67 in.)

Width: 180 mm (7.08 in.)

Depth: 402 mm (15.82 in.)

Weight

Minimum configuration as shipped: 7.6 kg (16.8 lb)

Maximum configuration: 9.97 kg (22 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F)

System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80%

System off: 8% to 80%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 180 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac

Maximum: 265 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA

Maximum configuration: 0.30 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters every minute (24 cubic feet every minute) maximum

Acoustical noise-emission values

For microprocessors less than 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 28 dBA

Operating: 35 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 25 dBA

Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels

Operating: 4.7 bels

For microprocessors greater than or equal to 2.8 GHz:

Average sound-pressure levels:

At operator position:

Idle: 33 dBA

Operating: 35 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 30 dBA

Operating: 33 dBA

Declared (upper limit) sound-power levels:

Idle: 4.4 bels

Operating: 4.7 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

8 Hardware Maintenance Manual

Types 8198 and 8199

Dimensions

Height: 413 mm (16.25 in.)

Width: 191 mm (7.5 in.)

Depth: 406 mm (16 in.)

Weight

Minimum configuration as shipped: 9.1 kg (20 lb)

Maximum configuration: 11.4 kg (25.0 lb)

Environment

Air temperature:

System on: 10° to 35°C (50° to 95° F)

System off: 10° to 43°C (50° to 110° F)

Maximum altitude: 2134 m (7000 ft)

Note: The maximum altitude, 2134 m (7000 ft), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

Humidity:

System on: 8% to 80%

System off: 8% to 80%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 180 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 137 V ac

Maximum: 265 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate):

Minimum configuration as shipped: 0.08 kVA

Maximum configuration: 0.3 kVA

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 785 Btu/hr (230 watts)

Airflow

Approximately 0.68 cubic meters per minute (24 cubic feet per minute) maximum

Acoustical noise-emission values

Average sound-pressure levels:

At operator position:

Idle: 28 dBA

Operating: 30 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 26 dBA

Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.1 bels

Operating: 4.3 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 2. General information 9

10 Hardware Maintenance Manual

Chapter 3. General Checkout

This general checkout procedure is for Type 2296, 8191, 8198, 8199, 8316, and 8434 computers.

Note: The fans in this system may turn off under normal operation. This is a noise-level reduction feature, and should not be taken to mean there is something wrong with the system.

The following tools are available to help identify and resolve hardware-related problems.

vIBM Setup Utility program

vPower-On Self-Test (POST)

POST Beep Codes

Error Code Format

vIBM Enhanced Diagnostics program

vProduct recovery utility

Factory Contents

Partial recovery

vRepair utility

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

© Copyright IBM Corp. 2004

11

Notes:

vType 2296, 8191, 8198, 8199, 8316, and 8434 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

vTo enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1.Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

2.Set Power-On Self-Test to Enhanced.

vBefore replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 111.

vIf multiple error codes are displayed, diagnose the first error code displayed.

vIf the computer hangs with a POST error, go to Chapter 7, “Symptom-to-FRU Index,” on page 69.

vIf the computer hangs and no error is displayed, go to “Undetermined problems” on page 108.

vIf an installed device is not recognized by the diagnostics program, that device might be defective.

001

1.Power-off the computer and all external devices.

2.Check all cables and power cords.

3.Make sure the system board is seated properly.

4.Set all display controls to the middle position.

5.Power-on all external devices.

6.Power-on the computer.

7.Check for the following response:

v Readable instructions or the Main Menu.

DID YOU RECEIVE THE CORRECT RESPONSE?

If NO, continue to 002 .

If YES, proceed to 003 .

002

If the Power Management feature is enabled, do the following:

1.Start the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

2.Select Power Management from the IBM Setup Utility program menu.

3.Select APM.

4.Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow () or Right Arrow () to change the setting.

5.Select Automatic Hardware Power Management.

6.Set Automatic Hardware Power Management to Disabled.

7.If the problem persists, continue to 003 .

12 Hardware Maintenance Manual

003

Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15.

vIf you receive an error, replace the part that the diagnostic program calls out or go to Chapter 7, “Symptom-to-FRU Index,” on page 69.

vIf the test stops and you cannot continue, replace the last device tested.

Chapter 3. General Checkout 13

14 Hardware Maintenance Manual

Chapter 4. IBM Enhanced Diagnostics

The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,” on page 69.

Diagnostics program download

To download the Diagnostics program, do the following:

vGo to http://www.ibm.com/.

vSelect Support.

vSelect Personal computing from the Get product support forpull-down menu.

vSearch for the machine type in the Quick Pathbox on the left.

vSelect Downloadable files from the options on the left.

vSelect Diagnostics from the pull down menu.

Note: You can download either a diskette image or a startable CD-ROM image (.iso file) of the diagnostics.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

vThe Enter key is used to select a menu item.

vThe Esc key is used to back up to the previous menu.

vFor online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1.Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2.Press F5 to automatically run all selected tests in all categories. See “Test selection” on page 16.

3.From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See “Test selection” on page 16.

4.Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Press Esc at any time to stop the testing process.

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 19.

© Copyright IBM Corp. 2004

15

Test selection

To select one or more tests, use the following procedure.

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

3.Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4.Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results will produce the following error code format:

Function

Failure Type DeviceID

Date

ChkDigits

Text

Code

 

 

 

 

 

 

 

 

 

vFunction Code:

Represents the feature or function within the PC.

vFailure Type:

Represents the type of error encountered.

vDeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific DIMM, or a device on the PCI bus.

vDate:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

vChkDigits:

Contains a 2-digit check-digit value to ensure the following:

Diagnostics were run on the specified date.

Diagnostics were run on the specified IBM computer.

The diagnostic error code is recorded correctly.

vText:

Description of the error.

Note: See “Diagnostic error codes” on page 70 for error code listings.

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters

FDAT consists of the following subtests and features.

16 Hardware Maintenance Manual

Fixed-Disk Tests:

vSeek Tests - checks the physical operation of the drive head.

Linear Seek

Random Seek

Min-Max Seek

Butterfly Seek

vVerify Tests - checks the integrity of the data present on the media.

Linear Verify

Random Verify

vSurface Scan Tests - checks the drive media for defects.

Surface Scan (Linear)

Surface Scan (Aggressive) - this is disabled for normal customer use.

Surface Scan (Random)

vSMART - checks the SMART functionality for drives that support SMART.

Start SMART Self-Test

Get SMART test results

Other Test Features:

vWrite-Splice Repair - detects and corrects Error Correction Code errors during Verify tests.

vAuto Spin Down - a gradual spin down of the drive platters to avoid damaging the media.

vManufacturer Log - an in-depth manufacturer supported log of errors on the drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive. However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives. Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning.

Chapter 4. IBM Enhanced Diagnostics 17

Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI. If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

vQuick Erase Hard Drive

vFull Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following steps.

vDestroys the Master Boot Record (MBR) on the hard drive.

vDestroys all copies of the FAT Table on all partitions (both the master and backup).

vDestroys the partition table.

vProvides messages that warn the user that this is a non-recoverable process.

18 Hardware Maintenance Manual

The Full Erase Hard Drive provides a DOS utility that performs the following steps.

vPerforms all the steps in Quick Erase.

vProvides a DOS utility that writes random data to all sectors of the hard drive.

vProvide an estimate of time to completion along with a visual representation of completion status.

vProvides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1.Select the UTILITY option on the toolbar and press Enter.

2.Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

vPress F3 to activate the log file.

vPress F3 again to save the file to diskette or F2 to print the file.

Chapter 4. IBM Enhanced Diagnostics 19

20 Hardware Maintenance Manual

Chapter 5. IBM Setup Utility program

Attention

A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the IBM Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete.

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of the computer. The IBM Setup Utility program is used to view and change the configuration settings of the computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

This program includes settings for the following:

vSystem Summary

vProduct Data

vDevices and I/O Ports

vStart Options

vDate and Time

vSystem Security

vAdvanced Setup

vPower Management

Starting the IBM Setup Utility program

To start the IBM Setup Utility program, do the following:

1.Power-off the computer and wait for a few seconds until all in-use lights go off.

2.Power-on the computer.

3.When the IBM Setup Utility prompt appears on the screen during start-up, press F1. The IBM Setup Utility menu will appear.

4.Follow the instructions on the screen.

5.When finished, select System Summary to verify that any configuration changes have been accepted.

The IBM Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in the computer.

Viewing and changing settings

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

© Copyright IBM Corp. 2004

21

Exiting from the IBM Setup Utility program

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved.

Using passwords

You can use passwords to provide security for the computer and data. There are two kinds of passwords: a user password and an administrator password. You do not have to set a password of either type to use the computer. However, if you decide to set either one, read the following sections.

User password

The user password feature deters unauthorized persons from gaining access to the computer.

Administrator password

Setting an administrator password deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.

After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.

If both the user and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to seven characters (A- Z, a-z, and 0-9).

1.Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

2.From the IBM Setup Utility program menu, select Security Set Passwords. Read the information displayed on the right side of the screen.

22 Hardware Maintenance Manual

Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the following devices:

IDE controller

When this feature is set to Disable, all devices connected to the

 

IDE controller (such as hard disk drives or the CD-ROM drive)

 

are disabled and will not be displayed in the system

 

configuration.

Diskette Drive Access

When this feature is set to Disable, the diskette drive cannot be

 

accessed.

Diskette Write Protect

When this feature is set to Enable, all diskettes are treated as if

 

they are write-protected.

To set Security Profile by Device, do the following:

1.Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

2.From the IBM Setup Utility program menu, select Security.

3.Select Security Profile by Device.

4.Select the desired devices and settings and press Enter.

5.Return to the IBM Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility without saving.

Selecting a startup device

If the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable).

1.Turn off the computer.

2.Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

3.Press the Enter key.

4.When the Startup Interrupt Menu displays, press F12.

5.Double click the desired startup device from the Alternate startup devices.

Note: Selecting a startup device from this list does not permanently change the startup sequence.

Changing the startup device sequence

To view or permanently change the configured startup device sequence, do the following:

1.Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 21).

2.Select Startup.

Chapter 5. IBM Setup Utility program 23

3.Select Startup Sequence. See the information displayed on the right side of the screen.

4.Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence.

5.Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility.

If you have changed these settings and want to return to the default settings, select

Load Default Settings on the Exit menu.

24 Hardware Maintenance Manual

Chapter 6. Replacing FRUs

Important: Before you install or remove any option, read “Safety information” on page 149. These precautions and guidelines will help you work safely.

FRU replacements are to be done by trained service technicians only.

Locating connectors on the front

Types 2296 and 8434

The following illustration shows the locations of the USB connectors on the front of the computer.

1USB connector 2USB connector

© Copyright IBM Corp. 2004

25

Type 8191

The following illustration shows the locations of the connectors on the front of the computer.

1USB connector 2USB connector

26 Hardware Maintenance Manual

Types 8198 and 8199

The following illustration shows the locations of the connectors on the front of the computer.

Note: Not all computer models will have the following connectors.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1IEEE 1394 connector

4USB connector

 

2Microphone connector

5USB connector

 

3Headphone connector

 

 

Type 8316

The following illustration shows the locations of the connectors on the front of the computer.

Chapter 6. Replacing FRUs 27

1USB connector 2USB connector

28 Hardware Maintenance Manual

Locating the connectors on the rear

Types 2296 and 8434

The following illustration shows the locations of the connectors on the rear of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Power connector

9

Ethernet connector

2

Mouse connector

10

Microphone connector

3

Keyboard

11

Audio line out connector

 

 

connector

 

 

 

4

USB connectors

12

Audio line in connector

5

Serial connector

13

AGP slot (some models)

6

Parallel

14

Serial connector (some models)

 

 

connector

 

 

 

7

Monitor

15

PCI slots (In some models, other devices, such as a

 

 

connector

 

modem, might be installed here.)

8

USB connectors

 

 

 

Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.

Chapter 6. Replacing FRUs 29

Type 8191

The following illustration shows the locations of the connectors on the rear of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1Power connector

 

 

9 Audio line out connector

 

2Serial connector (some models)

 

 

10Microphone connector

 

3Mouse connector

 

 

11USB connectors

 

4Parallel connector

 

 

12VGA monitor connector

 

5Ethernet connector

 

 

13Serial connector

 

6Audio line in connector

 

 

14USB connectors

 

7PCI slots

 

 

15Keyboard connector

 

8AGP slot (some models)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.

30 Hardware Maintenance Manual

Types 8198 and 8199

The following illustration shows the locations of the connectors on the rear of the computer.

1Power connector

2Serial connector (some models) 3Mouse connector

4Keyboard connector 5USB connectors 6Serial connector 7Parallel connector 8VGA monitor connector

9 USB connectors 10Ethernet connector

11Microphone connector connector 12Audio line out connector 13Audio line in connector 14AGP slot

15PCI slots

Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.

Chapter 6. Replacing FRUs 31

Type 8316

The following illustration shows the locations of the connectors on the rear of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1Serial connector (some models)

 

 

 

 

9 Audio line out connector

2Mouse connector

 

 

 

 

10Microphone connector

3Parallel connector

 

 

 

 

11USB connectors

4Ethernet connector

 

 

 

 

12VGA monitor connector

5Audio line in connector

 

 

 

 

13Serial connector

6Power connector

 

 

 

 

14USB connectors

7PCI slots

 

 

 

 

15Keyboard connector

8AGP slot (some models)

 

 

 

 

 

 

 

 

 

Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.

Removing the cover

Important:Read“Safety information” on page 149 and“Handling electrostatic discharge-sensitive devices” on page 152 before removing the cover.

Types 2296 and 8434

1.Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

32 Hardware Maintenance Manual

4.Remove the two screws at the rear of the left side cover and slide the cover to the rear to remove.

Type 8191

1.Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

4.Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

Chapter 6. Replacing FRUs 33

Types 8198 and 8199

1.Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

4.Press the cover-release button on the left side cover and remove the cover.

Type 8316

1.Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

34 Hardware Maintenance Manual

4.Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer.

Chapter 6. Replacing FRUs 35

Locating components

Types 2296 and 8434

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1Microprocessor and heat sink

 

7 Battery

2DIMMs

 

8 AGP slot (some models)

3CD drive

 

9 PCI slots

4Optional drive

 

10PCI adapter

5Diskette drive

 

11Power supply

6Hard disk drive

 

 

 

 

 

36 Hardware Maintenance Manual

Type 8191

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1CD drive or DVD drive

7 Battery

2USB connector

8 DIMMs

3USB connector

9 Microprocessor and heat sink

4Optional drive bay

10AGP slot (some models)

5Hard disk drive

11PCI slots

6Diskette drive

 

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 6. Replacing FRUs 37

Types 8198 and 8199

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Microprocessor and heat sink

 

6 Hard disk drive

2 DIMMs

 

7 AGP slot

3 CD drive

 

8 PCI adapter

4 Optional drive

 

9 Power supply

5 Battery

 

 

 

 

38 Hardware Maintenance Manual

Type 8316

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1Power supply

 

 

 

 

 

5DIMM

2PCI slot

 

 

 

 

 

6Hard disk drive

3AGP slot

 

 

 

 

 

7CD-ROM drive or DVD-ROM drive

4Support bar

 

 

 

 

 

8Diskette drive

Chapter 6. Replacing FRUs 39

Identifying parts on the system board (all machine types)

1 Microprocessor 2 Rear fan connector

3 Microprocessor fan connector 4 DIMM connector 1

5 DIMM connector 2 6 Power connector 7 Diskette drive

8 Primary IDE connector 9 Front panel connector 10Secondary IDE connector

11 Battery

12 Clear CMOS/Recovery jumper 13 POV card (some models)

14 SCSI LED connector 15 PCI slots

16 Front panel audio connector 17 CD-ROM audio connector 18 AGP slot (some models) 19 Serial connector

Replacing memory (all machine types)

The computer has four connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 4.0 GB of system memory.

When installing DIMMs, the following rules apply:

vFill each DIMM connector sequentially, starting at DIMM connector 1.

vUse 2.5 V, 184-pin, 333 MHz double data rate synchronous dynamic random access memory (DDR SDRAM).

vUse 128 MB, 256 MB, 512 MB or 1.0 GB DIMMs in any combination.

vDIMMs are 38.1 mm (1.5 inches) in height.

Note: Only DDR SDRAM DIMMs can be used.

To replace a DIMM:

40 Hardware Maintenance Manual

1.Remove the cover. See “Removing the cover” on page 32.

2.To locate the DIMM connectors. See “Identifying parts on the system board (all machine types)” on page 40.

3.Remove the DIMM being replaced by opening the retaining clips as shown.

4.Make sure the notches in the new DIMM align with the tabs on the connector. Push or insert the DIMM straight down into the connector until the retaining clips close.

5. Go to “Replacing the cover and connecting the cables” on page 64.

Replacing adapters

Types 2296 and 8434

These computers have three expansion slots for PCI adapters. You can install an adapter up to 228 mm (9 inches) long.

1.Remove the cover. See “Removing the cover” on page 32.

2.Remove the adapter being replaced.

3.Remove the new adapter from its static-protective package.

4.Install the adapter into the appropriate slot on the system board.

Chapter 6. Replacing FRUs 41

5. Secure the adapter with the screw as shown.

6. Go to “Replacing the cover and connecting the cables” on page 64.

Type 8191

This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 340 mm (13.4 inches) long.

1.Remove the cover. See “Removing the cover” on page 32.

2.Remove the adapter being replaced.

3.Remove the new adapter from its static-protective package.

4.Install the adapter into the appropriate slot on the system board.

5.Install the adapter-slot-cover latch.

6. Go to “Replacing the cover and connecting the cables” on page 64.

42 Hardware Maintenance Manual

Types 8198 and 8199

These computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 228 mm (9 inches) long.

1.Remove the cover. See “Removing the cover” on page 32.

2.Remove the adapter being replaced.

3.Remove the new adapter from its static-protective package.

4.Install the adapter into the appropriate slot on the system board.

5.Install the adapter-slot-cover latch.

6. Go to “Replacing the cover and connecting the cables” on page 64.

Type 8316

This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. Adapters must be low profile. The computer supports adapters up to 168 mm (6.6 inches) long.

1. Remove the cover. See “Removing the cover” on page 32.

Chapter 6. Replacing FRUs 43

2.Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedure for the remaining drive bay.

3. Remove the support bar by pulling it outward from the computer.

4. Remove the adapter-slot-cover latch.

5.Remove the adapter being replaced.

6.Remove the new adapter from its static-protective package.

7.Install the new adapter into the appropriate slot on the system board.

44 Hardware Maintenance Manual

8. Install the adapter-slot-cover latch.

9.Clear any cables that might impede the replacement of the drive bays.

10.Replace the support bar and pivot the two drive bays back to their original positions.

11.Go to “Replacing the cover and connecting the cables” on page 64.

Replacing internal drives

This section provides information and instructions for replacing internal drives.

vHard disk drives

vCD drives or DVD drives

vRemovable media drives

Note: These different drives are also referred to as integrated drive electronics (IDE) drives.

Internal drives are installed in bays. In this book, the bays are referred to as bay 1, bay 2, and so on.

When you install an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

Chapter 6. Replacing FRUs 45

Types 2296 and 8434

Drive bay information

The following illustration shows the locations of the drive bays.

The following table describes the drive height limitation for each drive bay.

Bay1 and bay2 - Maximum height: 43.0 mm (1.7 in.)

Bay3 and bay4 - Maximum height: 25.8 mm (1.0 in.)

46 Hardware Maintenance Manual

Removing a drive

1.Remove the cover. See “Removing the cover” on page 32.

2.If you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel.

3. Disconnect the signal and power cables from the drive being removed.

Chapter 6. Replacing FRUs 47

Note: Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing.

4.Remove the screws that secure the drive being removed.

5.Slide the drive out the front of the computer.

Note: This illustration shows the hard disk drive being removed. All drives are removed in the same manner. However, it is only necessary to remove the front bezel when removing the hard disk drive or diskette drive.

Installing a drive

1.Make sure the drive that you are installing is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

48 Hardware Maintenance Manual

2.Install the drive into the bay. Align the screw holes and install two screws to secure the drive.

Note: This illustration shows a CD drive installation. The hard disk drive and diskette drive is installed in the same manner except that the front bezel is not in place.

3.If the front bezel was removed, replace it by aligning the four plastic tabs and pressing the bezel into position.

4.Go to “Connecting the drive” on page 56.

Type 8191

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

The following table describes the drive height limitation for each drive bay.

Bay1 and Bay 2- Maximum height: 43.0 mm (1.7 in.)

Bay3 and Bay4- Maximum height: 25.8 mm (1.0 in.)

Chapter 6. Replacing FRUs 49

Removing a drive

1.Remove the cover. See “Removing the cover” on page 32.

2.Pivot the drive-bay latch handle toward the front of the computer and then pivot the appropriate drive-bay cage upward, as shown, until latched in the upright position.

Notes:

a.Both drive-bay cages pivot in the same manner.

b.You can lift the drive-bay cages out of the chassis to make it easier to remove and install the drives.

c.Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing.

3.Disconnect the signal cable and power supply cable from the drive being replaced.

4.Remove any screws that secure the drive. Not all drives have screws.

Installing a drive

1.Make sure the drive that you are installing is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced.

50 Hardware Maintenance Manual

Refer to the documentation that comes with your drive for master/slave jumper information.

2. Install the drive into the bay as shown.

3.Secure the new drive (if necessary) with the screws that were removed.

4.If necessary, place the drive-bay cages back into the chassis.

5.Continue at “Connecting the drive” on page 56.

Types 8198 and 8199

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

Chapter 6. Replacing FRUs 51

The following table describes the drive height limitation for each drive bay.

Bay1 and Bay2 - Maximum height: 43.0 mm (1.7 in.)

Bay3, Bay4, and Bay5 - Maximum height: 25.8 mm (1.0 in.)

Removing the drive

1.Remove the cover. See “Removing the cover” on page 32.

2.If you are removing a drive from bay 1 or bay 2, skip the next step.

3.Remove the front bezel by pushing in on the blue plastic tab at the rear of the chassis.

4.Disconnect the signal and power cables from the drive being removed.

Note: Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing.

52 Hardware Maintenance Manual

5.For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front of the computer for removal of the hard disk drive. See the following illustrations.

For the hard disk drive, see the illuastration below.

6. Slide the drive out the front of the computer.

Installing a drive

1.Make sure the drive that you are installing is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

2.Slide the drive into the appropriate bay.

3.For bay 5 (hard disk drive), pivot the drive cage to the closed position.

Chapter 6. Replacing FRUs 53

4.If the front bezel was removed, replace it by aligning and pressing the bezel into position. Continue at “Connecting the drive” on page 56.

Type 8316

Drive bay information

Any bay that does not have a drive installed has a static shield and bay panel installed.

The following illustration shows the locations of the drive bays.

The following table describes the drive height limitation for each drive bay.

Bay1 and Bay3 - Maximum height: 25.8 mm (1.0 in.)

Bay2 - Maximum height: 43.0 mm (1.7 in.)

Removing a drive

1.Remove the cover. See “Removing the cover” on page 32.

2.Pivot the drive-bay latch handle toward the front of the computer and then pivot the drive-bay cages upward, as shown, until latched in the upright position.

3.Disconnect the signal cable and power supply cable from the drive being replaced.

54 Hardware Maintenance Manual

Note: Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing.

4. For the hard disk drive, you can lift the tray out of the computer.

5. Remove any screws that secure the drive. Not all drives have screws.

Installing a drive

1.Make sure the drive that you are installing is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced.

Refer to the documentation that comes with your drive for master/slave jumper information.

2.Install the drive into the bay and secure with any screws that were removed. This illustration shows the hard disk drive installation.

3.Pivot the drive-bay cage back into place.

4.Continue at “Connecting the drive” on page 56.

Chapter 6. Replacing FRUs 55

Connecting the drive

Internal drives require two cables; a power cable that connects to the power supply and a signal cable that connects to the system board.

1.Locate the three-connector signal cable.

2.Connect the signal cable to the new drive.

3.Connect the power connector to the new drive.

4.Reconnect any other cables that were disconnected.

5.Pivot the drive bay cages (for desktop models) downward into the normal position.

6.Go to “Replacing the cover and connecting the cables” on page 64.

Replacing the battery (all machine types)

The computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety notices (multi-lingual translations)” on page 153 for information about replacing and disposing of the battery.

To change the battery:

1.Turn off the computer and all attached devices.

2.Remove the cover. See “Removing the cover” on page 32.

3.Locate the battery. See “Identifying parts on the system board (all machine types)” on page 40.

4.If necessary, remove any adapters that impede access to the battery. See “Replacing adapters” on page 41 for more information.

5.Remove the old battery.

56 Hardware Maintenance Manual

6. Install the new battery.

7.Replace any adapters that were removed to gain access to the battery. See “Replacing adapters” on page 41 for instructions for replacing adapters.

8.Replace the cover, and plug in the power cord. See “Replacing the cover and connecting the cables” on page 64.

Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery.

9.Turn on the computer and all attached devices.

10.Use the IBM Setup Utility program to set the date and time and any passwords. See Chapter 5, “IBM Setup Utility program,” on page 21.

Replacing the power supply

Types 2296 and 8434

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Remove the four screws that hold the power supply in place.

Chapter 6. Replacing FRUs 57

4. Lift the power supply out.

To replace the power supply, do the following:

1.Install the new power supply and insert the four screws that hold the power supply in place.

2.Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Go to “Replacing the cover and connecting the cables” on page 64

Type 8191

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Remove the four screws that hold the power supply in place.

58 Hardware Maintenance Manual

4. Lift the power supply out.

To replace the power supply, do the following:

1.Install the new power supply and insert the four screws that hold the power supply in place.

2.Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Go to “Replacing the cover and connecting the cables” on page 64.

Types 8198 and 8199

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Remove the four screws that hold the power supply in place.

Chapter 6. Replacing FRUs 59

4. Lift the power supply out.

To replace the power supply, do the following:

1.Install the new power supply and insert the four screws that hold the power supply in place.

2.Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Go to “Replacing the cover and connecting the cables” on page 64.

Type 8316

Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords.

To remove the power supply, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Disconnect all power supply cables from the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Remove the two screws that hold the power supply in place.

60 Hardware Maintenance Manual

4. Lift the power supply out.

To replace the power supply, do the following:

1.Install the new power supply and insert the two screws that hold the power supply in place.

2.Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.

3.Go to “Replacing the cover and connecting the cables” on page 64.

Replacing a microprocessor (all machine types)

To remove the microprocessor, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Remove any air baffles or ducts that cover the microprocessor.

3.Disconnect the heat sink fan cable from the system board. Refer to “Identifying parts on the system board (all machine types)” on page 40.

Chapter 6. Replacing FRUs 61

4.Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side.

5.To remove the fan and heat sink 1 from the microprocessor 2, gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.

Note: If the thermal grease seal cannot be broken, you may want to start up the system to heat the processor and loosen the thermal grease.

6.Place the heat sink on a clean work surface.

7.Take notice of the orientation of the beveled corner on the microprocessor. This is important when reinstalling the microprocessor on the system board.

8.Release the microprocessor from the system board by pulling outward and lifting the small handle on the microprocessor socket to its maximum vertical position. Carefully lift the microprocessor off the socket.

To replace the microprocessor, do the following:

1.Make sure that the microprocessor socket handle is fully in the vertical position. Otherwise the microprocessor pins might be damaged when installing the microprocessor.

2.Position the microprocessor so that the pins are aligned with the socket and with the beveled corner in the correct orientation.

3.Lower the handle until it is fully in the down position and locked into the socket. This secures the microprocessor in the socket.

4.Remove the cleaning pad from its package and use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Notes:

a.The cleaning pad and thermal grease are separate FRUs and are not included with the system board or microprocessor FRUs. These must be ordered separately and shipped along with the FRUs being replaced.

b.Be sure that all of the thermal grease is removed.

Note: 0.01ML is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22ML) of the grease will remain in the syringe.

5.Use the thermal grease syringe to place 16 uniformly spaced dots of 0.01ML each on the top of the microprocessor.

Microprocessor

0.01 mL of

thermal grease

 

6.Place the fan and heat sink into position on the microprocessor.

7.When tightening the screws that clamp the heat sink, do not overtighten. Tighten the clamp screws evenly by tightening one side some and then the other until they are both snug.

62 Hardware Maintenance Manual

8.Reconnect the fan to the system board connector.

9.Go to “Replacing the cover and connecting the cables” on page 64.

Replacing the system board

Note: The computer might look slightly different than the following illustrations

Types 2296, 8198, 8199, and 8434

Type 8191

Chapter 6. Replacing FRUs 63

Type 8316

To remove the system board, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 32.

2.Disconnect all cables connected to the system board.

3.Remove the screws that secure the system board to the chassis and lift out the system board.

4.Remove the DIMMs from the system board. Refer to “Replacing memory (all machine types)” on page 40.

5.Remove the microprocessor from the system board. Refer to “Replacing a microprocessor (all machine types)” on page 61.

To replace the system board, do the following:

1.Install the microprocessor on the new system board. Refer to “Replacing a microprocessor (all machine types)” on page 61.

2.Install the DIMMs on the new system board. Refer to “Replacing memory (all machine types)” on page 40.

3.Place the new the system board into the chassis and install the screws that secure the system board to the chassis.

4.Reconnect all cables that connect to the system board. Refer to “Identifying parts on the system board (all machine types)” on page 40.

5.Go to “Replacing the cover and connecting the cables.”

Replacing the cover and connecting the cables

Types 2296 and 8434

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program.

64 Hardware Maintenance Manual

To replace the cover and connect cables to the computer:

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2.Clear any cables that might impede the replacement of the cover.

3.Position the cover on the chassis so that the guides on the top and bottom of the cover engage the chassis and push the cover to the closed position. Insert the screws that secure the cover.

4.Reconnect the external cables and power cords to the computer.

5.To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.

Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off. This is a normal sequence to enable the computer to initialize.

Type 8191

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to the computer:

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2.Clear any cables that might impede the replacement of the cover.

Chapter 6. Replacing FRUs 65

3.Position the cover over the chassis and pivot it down over the computer until it snaps into place.

4.Reconnect the external cables and power cords to the computer.

5.To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.

Types 8198 and 8199

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to the computer:

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2.Clear any cables that might impede the replacement of the cover.

66 Hardware Maintenance Manual

3.Position the cover on the chassis so that the rail guides on the bottom of the cover engage the rails and push the cover closed until it latches.

4.Reconnect the external cables and power cords to the computer.

5.To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.

Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off. This is a normal sequence to enable the computer to initialize.

Type 8316

After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to the computer:

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2.Clear any cables that might impede the replacement of the cover.

Chapter 6. Replacing FRUs 67

3.Position the cover over the chassis and pivot it down over the computer until it snaps into place.

4.Reconnect the external cables and power cords to the computer.

5.To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.

68 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 108.

Notes:

vIf you have both an error message and an incorrect audio response, diagnose the error message first.

vIf you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

vIf you did not receive any error message, look for a description of your error symptoms in the first part of this index.

vCheck the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

 

 

The start-up drive is not in the boot

Check the configuration and ensure the

sequence in configuration.

start-up drive is in the boot sequence.

 

 

No operating system installed on the boot

Install an operating system on the boot

drive.

drive.

 

 

The boot sector on the start-up drive is

The drive must be formatted, do the

corrupted.

following:

 

1. Attempt to access and recover (back-up)

 

the failing hard disk drive.

 

2. Using the operating systems programs,

 

format the hard disk drive.

 

 

The drive is defective.

Replace the hard disk drive.

 

 

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify

FRU/Action

 

 

Check the following for proper installation.

Reseat connectors

v

Power Cord

 

v

On/Off Switch connector

 

v

On/Off Switch Power Supply connector

 

v

System Board Power Supply connectors

 

v

Microprocessor(s) connection

 

Check the power cord for continuity.

Power Cord

 

 

 

© Copyright IBM Corp. 2004

69

Check/Verify

FRU/Action

 

 

Check the power-on switch for continuity.

Power-on Switch

 

 

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code

FRU/Action

 

 

 

000-000-XXX

1.

No action

BIOS Test Passed

 

 

 

 

 

000-002-XXX

1.

Flash the system

BIOS Timeout

2.

System board

 

 

 

 

000-024-XXX

1.

Flash the system

BIOS Addressing test failure

2.

System board

 

 

 

 

000-025-XXX

1.

Flash the system

BIOS Checksum Value error

2.

Boot block

 

 

3.

System board

 

 

 

000-026-XXX

1.

Flash the system

FLASH data error

2.

Boot block

 

 

3.

System board

 

 

 

000-027-XXX

1.

Run Setup

BIOS Configuration/Setup error

2.

Flash the system

 

 

3.

Boot block

 

4.

System board

 

 

 

000-034-XXX

1.

Reboot the system

BIOS Buffer Allocation failure

2.

Flash the system

 

 

3.

Run memory test

 

4.

System board

 

 

 

000-035-XXX

1.

Flash the system

BIOS Reset Condition detected

2.

System board

 

 

 

 

000-036-XXX

1.

Flash the system

BIOS Register error

2.

Boot block

 

 

3.

System board

 

 

 

000-038-XXX

1.

Flash the system

BIOS Extension failure

2.

Adapter card

 

 

3.

System board

 

 

 

000-039-XXX

1.

Flash the system

BIOS DMI data error

2.

System board

 

 

 

 

000-195-XXX

1.

Information

BIOS Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

70 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

000-196-XXX

1.

Press F3 to review the log file

BIOS test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

000-197-XXX

1.

Make sure the component that is called

BIOS test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

000-198-XXX

1.

If a component is called out, make sure

BIOS test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108.

 

 

 

000-199-XXX

1.

Go to “Undetermined problems” on

BIOS test failed, cause unknown

 

page 108.

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

000-250-XXX

1.

Flash the system

BIOS APM failure

2.

System board

 

 

 

 

000-270-XXX

1.

Flash the system

BIOS ACPI failure

2.

System board

 

 

 

 

001-000-XXX

1.

No action

System Test Passed

 

 

 

 

 

001-00X-XXX

1.

System board

System Error

 

 

 

 

 

001-01X-XXX

1.

System board

System Error

 

 

 

 

 

001-024-XXX

1.

System board

System Addressing test failure

 

 

 

 

 

001-025-XXX

1.

Flash the system

System Checksum Value error

2.

System board

 

 

 

 

001-026-XXX

1.

Flash the system

System FLASH data error

2.

System board

 

 

 

 

001-027-XXX

1.

Run Setup

System Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

001-032-XXX

1.

System board

System Device Controller failure

 

 

 

 

 

001-034-XXX

1.

Reboot the system

System Device Buffer Allocation failure

2.

Flash the system

 

 

3.

Run memory test

 

4.

System board

 

 

 

001-035-XXX

1.

System board

System Device Reset condition detected

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 71

Diagnostic Error Code

FRU/Action

 

 

 

001-036-XXX

1.

System board

System Register error

 

 

 

 

 

001-038-XXX

1.

Adapter card

System Extension failure

2.

System board

 

 

 

 

001-039-XXX

1.

Flash the system

System DMI data structure error

2.

System board

 

 

 

 

001-040-XXX

1.

Power-off/on system and re-test

System IRQ failure

2.

System board

 

 

 

 

001-041-XXX

1.

Power-off/on system and re-test

System DMA failure

2.

System board

 

 

 

 

001-195-XXX

1.

Information

System Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

001-196-XXX

1.

Press F3 to review the log file

System test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

001-197-XXX

1.

Make sure the component that is called

System test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

001-198-XXX

1.

If a component is called out, make sure

System test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to “Undetermined problems” on page

 

 

108

 

 

 

001-199-XXX

1.

Go to “Undetermined problems” on page

System test failed, cause unknown

 

108

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

001-250-XXX

1.

System board

System ECC error

 

 

 

 

 

001-254-XXX

1.

System board

001-255-XXX

 

 

001-256-XXX

 

 

001-257-XXX

 

 

System DMA error

 

 

 

 

 

001-260-XXX

1.

System board

001-264-XXX

 

 

System IRQ error

 

 

 

 

 

001-268-XXX

1.

Device on IRQ1

System IRQ1 failure

2.

System board

 

 

 

 

001-269-XXX

1.

Device on IRQ2

System IRQ2 failure

2.

System board

 

 

 

 

72 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

001-270-XXX

1.

Device on IRQ3

System IRQ3 failure

2.

System board

 

 

 

 

001-271-XXX

1.

Device on IRQ4

System IRQ4 failure

2.

System board

 

 

 

 

001-272-XXX

1.

Device on IRQ5

System IRQ5 failure

2.

System board

 

 

 

 

001-273-XXX

1.

Diskette Cable

System IRQ6

2.

Diskette drive

(diskette drive) failure

3.

System board

 

 

 

 

001-274-XXX

1.

Device on IRQ7

System IRQ7 failure

2.

System board

 

 

 

 

001-275-XXX

1.

Device on IRQ8

System IRQ8 failure

2.

System board

 

 

 

 

001-276-XXX

1.

Device on IRQ9

System IRQ9 failure

2.

System board

 

 

 

 

001-277-XXX

1.

Device on IRQ10

System IRQ10 failure

2.

System board

 

 

 

 

001-278-XXX

1.

Device on IRQ11

System IRQ11 failure

2.

System board

 

 

 

 

001-279-XXX

1.

Device on IRQ12

System IRQ12 failure

2.

System board

 

 

 

 

001-280-XXX

1.

Device on IRQ13

System IRQ13 failure

2.

System board

 

 

 

 

001-281-XXX

1.

Hard disk drive cable

System IRQ14

2.

Hard disk drive

(hard disk drive) failure

3.

System board

 

 

 

 

001-282-XXX

1.

Device on IRQ15

System IRQ15 failure

2.

System board

 

 

 

 

001-286-XXX

1.

System board

001-287-XXX

 

 

001-288-XXX

 

 

System Timer failure

 

 

 

 

 

001-292-XXX

1.

Run Setup and re-test

System CMOS

2.

System board

RAM error

 

 

 

 

 

001-293-XXX

1.

Battery

System CMOS Battery

2.

System board

 

 

 

 

001-298-XXX

1.

Flash the system

System RTC date/time update failure

2.

System board

 

 

 

 

001-299-XXX

1.

System board

System RTC periodic interrupt failure

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 73

Diagnostic Error Code

FRU/Action

 

 

 

001-300-XXX

1.

System board

System RTC Alarm failure

 

 

 

 

 

001-301-XXX

1.

Flash the system

System RTC Century byte error

2.

System board

 

 

 

 

005-000-XXX

1.

No action

Video Test Passed

 

 

 

 

 

005-00X-XXX

1.

Video card, if installed

Video error

2.

System board

 

 

 

 

005-010-XXX

1.

Video card, if installed

005-011-XXX

2.

System board

005-012-XXX

 

 

005-013-XXX

 

 

Video Signal failure

 

 

 

 

 

005-016-XXX

1.

Video Ram

Video Simple Pattern

2.

Video card, if installed

test failure

3.

System board

 

 

 

 

005-024-XXX

1.

Video card, if installed

Video Addressing test failure

2.

System board

 

 

 

 

005-025-XXX

1.

Video card, if installed

Video Checksum Value error

2.

System board

 

 

 

 

005-027-XXX

1.

Run Setup

Video Configuration/Setup error

2.

Video drivers update

 

 

3. Video card, if installed

 

4.

System board

 

 

 

005-031-XXX

1.

Video cable

Video Device Cable failure

2.

Monitor

 

 

3. Video card, if installed

 

4.

System board

 

 

 

005-032-XXX

1.

Video card, if installed

Video Device Controller failure

2.

System board

 

 

 

 

005-036-XXX

1.

Video card, if installed

Video Register error

2.

System board

 

 

 

 

005-038-XXX

1.

Video card, if installed

System BIOS extension failure

2.

System board

 

 

 

 

005-040-XXX

1.

Video card, if installed

Video IRQ failure

2.

System board

 

 

 

 

005-195-XXX

1.

Information

Video Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

005-196-XXX

1.

Press F3 to review the log file

Video test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

74 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

005-197-XXX

1.

Make sure the component that is called

Video test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

005-198-XXX

1.

If a component is called out, make sure

Video test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

005-199-XXX

1.

Go to “Undetermined problems” on page

Video test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

005-2XX-XXX

1.

Video card, if installed

005-3XX-XXX

2.

System board

Video subsystem error

 

 

 

 

 

006-000-XXX

1.

No action

Diskette interface Test Passed

 

 

 

 

 

006-0XX-XXX

1.

Diskette drive Cable

Diskette interface error

2.

Diskette drive

 

 

3.

System board

 

 

 

006-195-XXX

1.

Information

Diskette interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

006-196-XXX

1.

Press F3 to review the log file

Diskette interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

006-197-XXX

1.

If a component is called out, make sure

Diskette interface test warning

 

it is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

006-198-XXX

1.

If a component is called out, make sure

Diskette interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

006-199-XXX

1.

Go to “Undetermined problems” on page

Diskette interface test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

006-25X-XXX

1.

Diskette drive cable

Diskette interface Error

2.

Diskette drive

 

 

3.

System board

 

 

 

Chapter 7. Symptom-to-FRU Index 75

Diagnostic Error Code

FRU/Action

 

 

 

011-000-XXX

1.

No action

Serial port Interface Test Passed

 

 

 

 

 

011-001-XXX

1.

Remove external serial device, if

Serial port Presence

 

present

 

 

 

2. Run setup, enable port

 

3.

System board

 

 

 

011-002-XXX

1.

System board

011-003-XXX

 

 

Serial port Timeout/Parity error

 

 

 

 

 

011-013-XXX

1.

System board

011-014-XXX

 

 

Serial port Control Signal/Loopback test

 

 

failure

 

 

 

 

 

011-015-XXX

1.

Wrap plug

Serial port External Loopback failure

2.

System board

 

 

 

 

011-027-XXX

1.

Run Setup, enable port

Serial port Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

011-03X-XXX

1.

System board

011-04X-XXX

 

 

Serial port failure

 

 

 

 

 

011-195-XXX

1.

Information

Serial port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

011-196-XXX

1.

Press F3 to review the log file

Serial port test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

011-197-XXX

1.

Make sure the component that is called

Serial port test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

011-198-XXX

1.

If a component is called out, make sure

Serial port test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to “Undetermined problems” on page

 

 

108

 

 

 

011-199-XXX

1.

Go to “Undetermined problems” on page

Serial port test failed, cause unknown

 

108

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

011-2XX-XXX

1.

External serial device

Serial port signal failure

2.

System board

 

 

 

 

014-000-XXX

1.

No action

Parallel port Interface Test Passed

 

 

 

 

 

76 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

014-001-XXX

1.

Remove external parallel device, if

Parallel port Presence

 

present

 

 

 

2. Run setup, enable port

 

3.

System board

 

 

 

014-002-XXX

1.

System board

014-003-XXX

 

 

Parallel port Timeout/Parity error

 

 

 

 

 

014-013-XXX

1.

System board

014-014-XXX

 

 

Parallel port Control Signal/Loopback test

 

 

failure

 

 

 

 

 

014-015-XXX

1.

Wrap plug

Parallel port External Loopback failure

2.

System board

 

 

 

 

014-027-XXX

1.

Run Setup, enable port

Parallel port Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

014-03X-XXX

1.

System board

014-04X-XXX

 

 

Parallel port failure

 

 

 

 

 

014-195-XXX

1.

Information

Parallel port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

014-196-XXX

1.

Press F3 to review the log file

Parallel port test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

014-197-XXX

1.

Make sure the component that is called

Parallel port test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

014-198-XXX

1.

If a component is called out, make sure

Parallel port test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to “Undetermined problems” on page

 

 

108

 

 

 

014-199-XXX

1.

Go to “Undetermined problems” on page

Parallel port test failed, cause unknown

 

108

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

014-2XX-XXX

1.

External parallel device

014-3XX-XXX

2.

System board

Parallel port failure

 

 

 

 

 

015-000-XXX

1.

No action

USB port Interface Test Passed

 

 

 

 

 

015-001-XXX

1.

Remove USB device(s) and re-test

USB port Presence

2.

System board

 

 

 

 

Chapter 7. Symptom-to-FRU Index 77

Diagnostic Error Code

FRU/Action

 

 

 

015-002-XXX

1.

Remove USB device(s) and re-test

USB port Timeout

2.

System board

 

 

 

 

015-015-XXX

1.

Remove USB device(s) and re-test

USB port External Loopback failure

2.

System board

 

 

 

 

015-027-XXX

1.

Flash the system

USB port Configuration/Setup error

2.

System board

 

 

 

 

015-032-XXX

1.

System board

USB port Device Controller failure

 

 

 

 

 

015-034-XXX

1.

Reboot the system

USB port buffer

2.

Flash the system

allocation failure

3.

Run memory test

 

 

4.

System board

 

 

 

015-035-XXX

1.

Remove USB device(s) and re-test

USB port Reset condition detected

2.

System board

 

 

 

 

015-036-XXX

1.

System board

USB port Register error

 

 

 

 

 

015-040-XXX

1.

Run setup and check for conflicts

USB port IRQ failure

2.

Flash the system

 

 

3.

System board

 

 

 

015-195-XXX

1.

Information

USB port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

015-196-XXX

1.

Press F3 to review the log file

USB port test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

015-197-XXX

1.

Make sure the component that is called

USB port test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

015-198-XXX

1.

If a component is called out, make sure

USB port test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

015-199-XXX

1.

Go to “Undetermined problems” on page

USB port test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

018-000-XXX

1.

No action

PCI Card Test Passed

 

 

 

 

 

018-0XX-XXX

1.

Riser card, if installed

PCI Card Failure

2.

System board

 

 

 

 

78 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

018-195-XXX

1.

PCI card

PCI Card Test aborted by user

2.

Information

 

 

3.

Re-start the test, if necessary

 

 

 

018-196-XXX

1.

Press F3 to review the log file

PCI Card test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

018-197-XXX

1.

Make sure the component that is called

PCI Card test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

018-198-XXX

1.

Make sure the component that is called

PCI Card test aborted

 

out is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

018-199-XXX

1.

Go to “Undetermined problems” on page

PCI Card test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

018-250-XXX

1.

PCI card

PCI Card Services error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

020-000-XXX

1.

No action

PCI Interface Test Passed

 

 

 

 

 

020-0XX-XXX

1.

PCI card

PCI Interface error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

020-195-XXX

1.

Information

PCI Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

020-196-XXX

1.

Press F3 to review the log file

PCI test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

020-197-XXX

1.

Make sure the component that is called

PCI test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

020-198-XXX

1.

If a component is called out, make sure

PCI test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

Chapter 7. Symptom-to-FRU Index 79

Diagnostic Error Code

FRU/Action

 

 

 

020-199-XXX

1.

Go to “Undetermined problems” on page

PCI test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

020-262-XXX

1.

PCI card

PCI system error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

025-000-XXX

1.

No action

IDE interface Test Passed

 

 

 

 

 

025-00X-XXX

1.

IDE signal cable

025-01X-XXX

2.

Check power supply

IDE interface failure

3.

IDE device

 

 

4.

System board

 

 

 

025-027-XXX

1.

IDE signal cable

IDE interface Configuration/Setup error

2.

Flash the system

 

 

3.

IDE device

 

4.

System board

 

 

 

025-02X-XXX

1.

IDE signal cable

025-03X-XXX

2.

Check power supply

025-04X-XXX

3.

IDE device

IDE Interface failure

 

4.

System board

 

 

 

025-195-XXX

1.

Information

IDE interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

025-196-XXX

1.

Press F3 to review the log file

IDE interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

025-197-XXX

1.

Make sure the component that is called

IDE interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

025-198-XXX

1.

If a component is called out, make sure

IDE interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

025-199-XXX

1.

Go to “Undetermined problems” on page

IDE interface test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

030-000-XXX

1.

No action

SCSI interface Test Passed

 

 

 

 

 

80 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

030-00X-XXX

1.

SCSI signal cable

030-01X-XXX

2.

Check power supply

SCSI interface failure

3.

SCSI device

 

 

4.

SCSI adapter card, if installed

 

5.

System board

 

 

 

030-027-XXX

1.

SCSI signal cable

SCSI interface Configuration/Setup error

2.

Flash the system

 

 

3.

SCSI device

 

4.

SCSI adapter card, if installed

 

5.

System board

 

 

 

030-03X-XXX

1.

SCSI signal cable

030-04X-XXX

2.

Check power supply

SCSI interface error

3.

SCSI device

 

 

4.

SCSI adapter card, if installed

 

5.

installed System board

 

 

 

030-195-XXX

1.

Information

SCSI interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

030-196-XXX

1.

Press F3 to review the log file

SCSI interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

030-197-XXX

1.

Make sure the component that is called

SCSI interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

030-198-XXX

1.

If a component is called out, make sure

SCSI interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

030-199-XXX

1.

Go to “Undetermined problems” on page

SCSI interface test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

035-000-XXX

1.

No action

RAID interface Test Passed

 

 

 

 

 

035-0XX-XXX

1.

RAID signal cable

RAID interface Failure

2.

RAID device

 

 

3.

RAID adapter card, if installed

 

4.

System board

 

 

 

035-195-XXX

1.

Information

RAID interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

Chapter 7. Symptom-to-FRU Index 81

Diagnostic Error Code

FRU/Action

 

 

 

035-196-XXX

1.

Press F3 to review the log file

RAID interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

035-197-XXX

1.

Make sure the component that is called

RAID interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

035-198-XXX

1.

If a component is called out, make sure

RAID interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

035-199-XXX

1.

Go to “Undetermined problems” on page

RAID interface test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

071-000-XXX

1.

No action

Audio port Interface Test Passed

 

 

 

 

 

071-00X-XXX

1.

Run Setup

071-01X-XXX

2.

Flash the system

071-02X-XXX

3.

System board

Audio port error

 

 

 

071-03X-XXX

1.

Speakers

Audio port failure

2.

Microphone

 

 

3.

Audio card, if installed

 

4.

System board

 

 

 

071-04X-XXX

1.

Run Setup

Audio port failure

2.

Audio card, if installed

 

 

3.

System board

 

 

 

071-195-XXX

1.

Information

Audio port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

071-196-XXX

1.

Press F3 to review the log file

Audio port test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

071-197-XXX

1.

Make sure the component that is called

Audio port test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

071-198-XXX

1.

If a component is called out, make sure

Audio port test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

82 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

071-199-XXX

1.

Go to “Undetermined problems” on page

Audio port test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

071-25X-XXX

1.

Speakers

Audio port failure

2.

Audio card, if installed

 

 

3.

System board

 

 

 

080-000-XXX

1.

No action

Game Port interface Test Passed

 

 

 

 

 

080-XXX-XXX

1.

Remove the game port device and

Game Port interface Error

 

re-test the system

 

 

 

 

 

080-195-XXX

1.

Information

Game Port interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

080-196-XXX

1.

Press F3 to review the log file

Game Port interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

080-197-XXX

1.

Make sure the component that is called

Game Port interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

080-198-XXX

1.

If a component is called out, make sure

Game Port interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

080-199-XXX

1.

Go to “Undetermined problems” on page

Game Port interface test failed, cause

 

108

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

086-000-XXX

1.

No action

Mouse Port interface Test Passed

 

 

 

 

 

086-001-XXX

1.

Mouse

Mouse Port interface Presence

2.

System board

 

 

 

 

086-032-XXX

1.

Mouse

Mouse Port interface Device controller

2.

System board

failure

 

 

 

 

 

086-035-XXX

1.

Mouse

Mouse Port interface Reset

2.

System board

 

 

 

 

086-040-XXX

1.

Run Setup

Mouse Port interface IRQ failure

2.

Mouse

 

 

3.

System board

 

 

 

086-195-XXX

1.

Information

Mouse Port interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

Chapter 7. Symptom-to-FRU Index 83

Diagnostic Error Code

FRU/Action

 

 

 

086-196-XXX

1.

Press F3 to review the log file

Mouse Port interface test halt, error

2.

Re-start the test to reset the log file

threshold exceeded

 

 

 

 

 

086-197-XXX

1.

Make sure the component that is called

Mouse Port interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

086-198-XXX

1.

If a component is called out, make sure it

Mouse Port interface test aborted

 

is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

086-199-XXX

1.

Go to “Undetermined problems” on page

Mouse Port interface test failed, cause

 

108

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

089-000-XXX

1.

No action

Microprocessor Test Passed

 

 

 

 

 

089-XXX-XXX

1.

Microprocessor(s)

Microprocessor failure

2.

System board

 

 

 

 

089-195-XXX

1.

Information

Microprocessor Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

089-196-XXX

1.

Press F3 to review the log file

Microprocessor test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

089-197-XXX

1.

Make sure the component that is called

Microprocessor test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

089-198-XXX

1.

Flash the system and re-test

Microprocessor test aborted

2.

Go to “Undetermined problems” on page

 

 

 

108

 

 

 

089-199-XXX

1.

If a component is called out, make sure

Microprocessor test failed, cause unknown

 

it is connected and/or enabled

 

 

 

2.

Go to “Undetermined problems” on page

 

 

108.

 

3.

Flash the system and re-test

 

4.

Replace component under function test

 

 

 

170-000-XXX

1.

No action

Voltage Sensor(s) Test Passed

 

 

 

 

 

170-0XX-XXX

1.

Flash system

Voltage Sensor(s) failure

2.

System board

 

 

 

 

84 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

170-195-XXX

1.

Information

Voltage Sensor(s) Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

170-196-XXX

1.

Press F3 to review the log file

Voltage Sensor(s) test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

170-197-XXX

1.

Make sure the component that is called

Voltage Sensor(s) test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

170-198-XXX

1.

If a component is called out, make sure

Voltage Sensor(s) test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

170-199-XXX

1.

Go to “Undetermined problems” on page

Voltage Sensor(s) test failed, cause unknown

 

108

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

170-250-XXX

1.

Power supply

170-251-XXX

2.

System board

Voltage Sensor(s) Voltage limit error

 

 

 

 

 

170-254-XXX

1.

Voltage Regulator Module (VRM)

Voltage Sensor(s) Voltage Regulator Module

2.

Microprocessor

error

3.

System board

 

 

 

 

175-000-XXX

1.

No action

Thermal Sensor(s) Test Passed

 

 

 

 

 

175-0XX-XXX

1.

Flash system

Thermal Sensor(s) failure

2.

System board

 

 

 

 

175-195-XXX

1.

Information

Thermal Sensor(s) Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

175-196-XXX

1.

Press F3 to review the log file

Thermal Sensor(s) test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

175-197-XXX

1.

Make sure the component that is called

Thermal Sensor(s) test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

175-198-XXX

1.

If a component is called out, make sure

Thermal Sensor(s) test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to “Undetermined problems” on page

 

 

108

 

 

 

Chapter 7. Symptom-to-FRU Index 85

Diagnostic Error Code

FRU/Action

 

 

 

175-199-XXX

1.

Go to “Undetermined problems” on page

Thermal Sensor(s) test failed, cause

 

108

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

175-250-XXX

1.

Check fans

175-251-XXX

2.

Check Power supply

Thermal Sensor(s) limit error

3.

Microprocessor

 

 

4.

System board

 

 

 

185-000-XXX

1.

No action

Asset Security Test Passed

 

 

 

 

 

185-XXX-XXX

1.

Flash system

Asset Security failure

2.

System board

 

 

 

 

185-278-XXX

1.

Assure Asset Security Enabled

Asset Security Chassis Intrusion

2.

C2 Cover Switch

 

 

3.

System board

 

 

 

201-000-XXX

1.

No action

System Memory Test Passed

 

 

 

 

 

201-XXX-XXX

1.

Replace the memory module called out

System Memory error

 

by the test

 

 

 

2.

System board

 

 

 

202-000-XXX

1.

No action

System Cache Test Passed

 

 

 

 

 

202-XXX-XXX

1.

Cache, if removable

System Cache error

2.

System board

 

 

3.

Microprocessor

 

 

 

206-000-XXX

1.

No action

Diskette Drive Test Passed

 

 

 

 

 

206-XXX-XXX

1.

Diskette Drive Cable

Diskette Drive error

2.

Check power supply voltages

 

 

3.

Diskette drive

 

4.

System board

 

 

 

215-000-XXX

1.

No action

CD-ROM Drive Test Passed

 

 

 

 

 

215-XXX-XXX

1.

CD-ROM Drive Cable

CD-ROM Drive error

2.

Check power supply voltages

 

 

3.

CD-ROM drive

 

4.

System board

 

 

 

217-000-XXX

1.

No action

Hard Disk Drive Test Passed

 

 

 

 

 

217-25X-XXX

1.

Hard Disk Drive Cable

217-26X-XXX

2.

Check power supply voltages

Hard Disk Drive (IDE) error

3.

Hard Disk drive (IDE)

 

 

4.

System board

 

 

 

86 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

217-28X-XXX

1.

Hard Disk Drive Cable

217-29X-XXX

2.

Check power supply voltages

Hard Disk Drive (SCSI) error

3. Hard Disk drive (SCSI)

 

 

4.

SCSI adapter card

 

5.

System board

 

 

 

220-000-XXX

1.

No action

Hi-Capacity Cartridge Drive Test Passed

 

 

 

 

 

220-XXX-XXX

1.

Remove the Hi-Capacity Cartridge

Hi-Capacity Cartridge Drive error

 

Drive and re-test the system

 

 

 

 

 

301-XXX-XXX

1.

Keyboard

Keyboard error

2.

Check and test mouse

 

 

3.

System board

 

 

 

301-000-XXX

1.

No action

Keyboard Test Passed

 

 

 

 

 

302-000-XXX

1.

No action

Mouse Test Passed

 

 

 

 

 

302-XXX-XXX

1.

Mouse

Mouse error

2.

Check and test Keyboard

 

 

3.

System board

 

 

 

303-000-XXX

1.

No action

Joystick Test Passed

 

 

 

 

 

303-XXX-XXX

1.

Remove the Joystick and re-test the

Joystick error

 

system

 

 

 

 

 

305-000-XXX

1.

No action

Monitor DDC Test Passed

 

 

 

 

 

305-250-XXX

1.

Run Setup to enable DDC

Monitor DDC self test failure

2.

Cable

 

 

3.

Monitor

 

4.

Video card

 

5.

System board

 

 

 

415-000-XXX

1.

No action

Modem Test Passed

 

 

 

 

 

415-XXX-XXX

1.

Remove the Modem and re-test the

Modem error

 

system

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 87

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps

Description

 

 

 

1-2-X

v

One beep

 

v A pause (or break)

 

v

Two beeps

 

v A pause (or break)

 

v

Any number of breaks

4

Four continuous beeps

 

 

 

Use the following table to diagnose beep symptoms.

Beep Symptom

FRU/Action

 

 

 

1-1-3

1.

Run Setup

CMOS read-write error

2.

System Board

 

 

 

 

1-2-2-3

1.

System Board

ROM BIOS check error

 

 

 

 

 

1-2-1

1.

System Board

Programmable Interval Timer failed

 

 

 

 

 

1-2-2 DMA Initialization failed

1.

System Board

 

 

 

 

1-2-3 DMA page register write/read failed

1.

System Board

 

 

 

 

1-2-4 RAM refresh verification failed

1.

DIMM

 

 

2.

System Board

 

 

 

1-3-3-1 1st 64K RAM test failed

1.

DIMM

 

 

2.

System Board

 

 

 

1-3-2 1st 64K RAM parity test failed

1.

DIMM

 

 

2.

Processor

 

3.

System Board

 

 

 

2-2-3-1

1.

System Board

Interrupt vector loading test failed

 

 

 

 

 

2-1-1 Secondary DMA register failed

1.

System Board

 

 

 

 

2-1-2

1.

System Board

Primary DMA register failed

 

 

 

 

 

2-1-3 Primary interrupt mask register failed

1.

System Board

 

 

 

 

2-1-4 Secondary interrupt mask register

1.

System Board

failed

 

 

 

 

 

2-2-1 Interrupt vector loading failed

1.

System Board

 

 

 

 

1-3-1-3 Keyboard controller failed

1.

System Board

 

 

2.

Keyboard

 

 

 

2-2-3

1.

Battery

CMOS power failure and checksum checks

2.

System Board

failed

 

 

 

 

 

88 Hardware Maintenance Manual

Beep Symptom

FRU/Action

 

 

 

2-2-4 CMOS configuration info validation

1.

Battery

failed

2.

System Board

 

 

 

 

2-3-1 Screen initialization failed

1.

Jumper on J28

 

 

2.

System Board

 

 

 

2-3-2 Screen memory failed

1.

System Board

 

 

 

 

2-3-3 Screen retrace failed

1.

System Board

 

 

 

 

1-2 Search for video ROM failed

1.

System Board

 

 

 

 

All other beep code sequences

1.

System Board

 

 

 

 

Continuous beep

1.

System Board

 

 

 

 

Repeating short beeps

1.

Keyboard stuck key

 

 

2.

Keyboard Cable

 

3.

System Board

 

 

 

Chapter 7. Symptom-to-FRU Index 89

No-beep symptoms

Symptom/Error

FRU/Action

 

 

 

No beep during POST but computer works

1.

System Board

correctly.

 

 

 

 

 

No beep during POST.

1.

See “Undetermined problems” on page

 

 

 

108.

 

2.

System Board

 

3.

Memory Module

 

4.

Any Adapter or Device

 

5.

Riser Card

 

6.

Power Cord

 

7.

Power Supply

 

 

 

90 Hardware Maintenance Manual

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

vChecks some basic system-board operations

vChecks the memory operation

vStarts the video operation

vVerifies that the diskette drive is working

vVerifies that the hard disk drive is working

If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears.

Note:

Some computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1.Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21).

2.Set Power-On Self-Test to Enhanced.

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

In the following index, X can represent any number.

POST Error Code

FRU/Action

 

 

 

000

1.

Verify adapter device and Bus Master

SCSI Adapter not enabled

 

fields are enabled in the IBM Setup

 

 

 

 

Utility program. See documentation

 

 

shipped with computer.

 

 

 

02X

1.

SCSI Adapter

 

 

 

 

08X

1.

SCSI Cable

Check SCSI terminator installation.

2.

SCSI Terminator

 

 

3.

SCSI Device

 

4.

SCSI Adapter

 

 

 

101

1.

System Board

System board interrupt failure

 

 

 

 

 

102

1.

System Board

System board timer error

 

 

 

 

 

106

1.

System Board

 

 

 

 

110

1.

Memory Module

System board memory parity error

2.

System Board

 

 

 

 

Chapter 7. Symptom-to-FRU Index 91

POST Error Code

FRU/Action

 

 

 

111

1.

Reseat adapters

I/O channel parity error

2.

Any adapter

 

 

3.

Riser card

 

4.

System Board

 

 

 

114

1.

Adapter Memory

Adapter ROM error

2.

System Board

 

 

3.

Riser card

 

 

 

129

1.

Processor

Internal cache test error

2.

L2 Cache Memory

 

 

3.

System Board

 

 

 

135 Fan failure

1.

Fan

 

 

2.

System board

 

 

 

151

1.

System Board

System board failure

 

 

 

 

 

161

1.

Run Setup

Bad CMOS battery

2.

CMOS Backup Battery. Go to “Replacing

 

 

 

the battery (all machine types)” on page

 

 

56

 

3.

System Board

 

 

 

162

1.

Run Setup and verify Configuration

Configuration mismatch

2.

Had a device been added, removed,

 

 

 

changed location? If not, suspect that

 

 

device.

 

3.

Power-on external devices first, then

 

 

power-on computer

 

4.

CMOS Backup Battery. Go to “Replacing

 

 

the battery (all machine types)” on page

 

 

56

 

5.

System Board

 

 

 

163

1.

Time and Date Set

Date and Time Incorrect

2.

CMOS Backup Battery. Go to “Replacing

 

 

 

the battery (all machine types)” on page

 

 

56

 

3.

System Board

 

 

 

164

1.

Run Setup. Check System Summary

Memory Size Error

 

menu for memory size change. (See

 

 

 

 

Chapter 5, “IBM Setup Utility

 

 

program,” on page 21.)

 

2.

Run the Extended Memory Diagnostic

 

 

tests

 

 

 

166

1.

Run Flash Recovery using Boot Block.

Boot Block Check Sum Error

 

See “Recovering from a POST/BIOS

 

 

 

 

update failure” on page 112.

 

2.

System Board

 

 

 

92 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

 

167

 

1.

Run Setup. Check Stepping level for

No Processor BIOS Update Found

 

the BIOS level needed, then perform

 

 

 

 

 

 

the flash update.

 

 

2.

Processor

 

 

 

 

168

 

1.

Run Setup. Check to see that Ethernet

Alert on LAN error

 

and Alert on LAN are enabled.

 

 

 

 

 

2.

System Board

 

 

 

17X, 18X

1.

C2 Security

 

 

 

 

 

 

175

Primary Copy of Secure Data is

1.

Run Setup. See Chapter 5, “IBM Setup

damaged

 

Utility program,” on page 21.

 

 

 

 

 

2.

System Board

 

 

 

 

176

The System has been tampered with

1.

Covers were removed from the

 

 

 

 

 

computer

 

 

 

 

177

 

1.

System Board

Corrupted Administrator Password

 

 

 

 

 

 

178

 

1.

System Board

 

 

 

 

 

 

179

Boot Integrity Services Segment Error

1.

System Board

 

 

 

 

 

 

183

 

1.

Enter the administrator password

 

 

 

 

 

 

184

 

1.

Make sure Asset Care and Asset ID are

Asset Control Antenna not detected

 

enabled in the IBM Setup Utility

 

 

 

 

 

 

program.

 

 

2.

RFID Antenna

 

 

3.

System Board

 

 

 

 

185

 

1.

Set configuration and reinstall the boot

Corrupted boot sequence

 

sequence

 

 

 

 

 

 

 

186

Security Hardware Control Logic Error

1.

System Board

 

 

 

 

 

 

187

 

1.

Clear Administration password

 

 

 

 

2.

System Board

 

 

 

 

189

 

1.

More than three password attempts

 

 

 

 

 

were made to access the computer

 

 

 

 

190

 

1.

System Board

System Security: Invalid Remote Change

 

 

Requested

 

 

 

 

 

 

191

System Security: IBM Embedded

1.

System Board

Security Hardware Reset

 

 

 

 

 

 

193

System Security: IBM Embedded

1.

System Board

Security Hardware Removed

 

 

 

 

 

 

194

System Security: Asset ID Antenna has

1.

System Board

been Removed

 

 

 

 

 

 

195

System Security: Asset ID Antenna has

1.

System Board

been Installed

 

 

 

 

 

 

196

System Tampered Cleared

1.

System Board

 

 

 

 

 

 

1XX

 

1.

System Board

Not listed above

 

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 93

POST Error Code

FRU/Action

 

 

 

201, 20X

1.

Run Enhanced Diagnostics Memory

Memory data error

 

Test

 

 

 

2.

Memory Module

 

3.

System Board

 

 

 

225

1.

Unsupported Memory

 

 

 

 

229

1.

L2 Cache Memory

External cache test error

2.

System Board

 

 

 

 

262

1.

Run Setup. Check System Summary

POST detected a base memory or extended

 

menu for memory. (See Chapter 5, “IBM

memory type error

 

 

Setup Utility program,” on page 21.)

 

 

 

2.

Run the Extended Memory Diagnostic

 

 

tests.

 

 

 

301 Keyboard Error

1.

Keyboard

 

 

2.

Keyboard Cable

 

3.

System Board

 

 

 

303

1.

Mouse

With an 8603 error

2.

Keyboard

 

 

3.

Keyboard Cable

 

4.

System Board

 

 

 

303

1.

Keyboard

With no 8603 error

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

3XX

1.

Keyboard

Not listed above

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

5XX

1.

Video Adapter (if installed)

 

 

2.

System Board

 

 

 

601

1.

Diskette Drive A

 

 

2.

Diskette Drive Cable

 

3.

System Board

 

4.

Riser card

 

 

 

602

1.

Bad Diskette?

 

 

2.

Verify Diskette and retry

 

 

 

604

1.

Run Setup and verify diskette

And able to run diagnostics

 

configuration settings

 

 

 

2.

Diskette Drive A/B

 

3.

Diskette Drive Cable

 

4.

System Board

 

5.

Riser card

 

 

 

605

1.

Diskette Drive

POST cannot unlock the diskette drive

2.

Diskette Drive Cable

 

 

3.

System Board

 

4.

Riser card

 

 

 

94 Hardware Maintenance Manual