IBM QMS 3260, QMS 4032 User Manual

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The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and CrownView, ImageServer, MultiRes, PS Executive Series, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan. Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. CompuServe /H & R Block. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. Kodak, ColorSense/ Kodak. Microsoft, MS-DOS/Microsoft Corporation. Netscape/Netscape. NEC, VR4300/NEC. Novell and NetWare/Novell, Inc. Pantone, PANTONE/Pantone. PANTONE is Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. All other trademarks are the property of their respective owners.

The digitally encoded software included with your QMS 3260/4032 Print System is Copyrighted © 1999 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.

This manual is Copyrighted © 1999 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.

 

 

 

 

About the Printer .............................................................................................

1-2

 

About the Documentation ..............................................................................

1-3

 

Standard Product Documentation 1-3

 

 

Related Documentation 1-5

 

 

Manuals on the CD-ROMs 1-5

 

 

About This Manual .........................................................................................

1-8

 

Typographic Conventions 1-8

 

 

What's Next? ...................................................................................................

1-9

 

 

 

Introduction .....................................................................................................

2-2

Finding a Good Location ...............................................................................

2-2

 

 

Location Requirements 2-2

Basic Printer Clearance 2-3

Printer Clearance with Optional Attachments 2-3

Power Requirements 2-4

Checking Shipment Contents .......................................................................

2-5

Shipment Contents 2-5

 

Media 2-6

 

Registering the Printer ...................................................................................

2-6

Getting Acquainted with Your Printer ...........................................................

2-7

Base Model 2-7

 

With Options 2-8

 

Installing Consumables and Options ............................................................

2-9

Printing a Start-up Page .................................................................................

2-9

What's Next? ..................................................................................................

2-10

Overview ...........................................................................................................

3-2

Making a Parallel Connection .........................................................................

3-2

What You Need for a Parallel Connection 3-2

Making the Connection 3-3

 

Making a Serial Connection ............................................................................

3-4

What You Need for a Serial Connection

3-4

Making the Connection 3-4

 

Connecting to an Ethernet Network ..............................................................

3-5

Connect to the Network 3-5

 

Install the CrownAdmin Software 3-6

 

Configure the Interface 3-6

 

Configure the Network 3-7

 

Drivers and Utilities .........................................................................................

3-7

Installing a PostScript Printer Driver 3-7

Installing a QMS Level 2 Windows Driver 3-8

Macintosh Printing Software ........................................................................

3-17

Installing Macintosh Utilities 3-17

 

 

 

Where To Go From Here ...............................................................................

3-19

If You Have Trouble ......................................................................................

3-19

What's Next? .................................................................................................

3-20

Operating the Control Panel ..........................................................................

4-2

Message Window 4-2

Control Panel Indicators 4-3

Control Panel Buttons 4-3

Setting the Message Window Language 4-5

Accessing the Configuration Menu 4-5

Selecting Configuration Menu Options 4-6

Changing Character Information 4-8

Saving Configuration Changes 4-11

Canceling Configuration Changes 4-12

Menu Flowcharts ...........................................................................................

4-13

Menu Chart Conventions 4-13

 

Operator Control Menu .................................................................................

4-14

Administration Menu ....................................................................................

4-15

Administration/Communications/Resident NIC/CrownNet Menu 4-16

 

Installation Menu ...........................................................................................

4-21

!

Introduction .....................................................................................................

5-2

Notes on Installing Printer Description Files ..............................................

5-2

Adobe Illustrator 5-2

Adobe Photoshop 5-3

PageMaker 5-3

Aldus Persuasion 5-4

CorelDRAW 5-4

Microsoft Excel 5-4

 

 

QuarkXPress 5-5

Other Applications 5-5

Printer Problem Checklist ..............................................................................

5-5

Placing a Service Call ....................................................................................

5-7

" #$

Sources of Support ........................................................................................

A-2

Your QMS Vendor A-2

Your Application Vendor A-2

Q-FAX A-2

Internet A-2

QMS Customer Response Center (CRC) A-3

QMS World-wide Offices ................................................................................

A-4

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& & &

“About the Printer” on page 1-2

“About the Documentation” on page 1-3

“What's Next?” on page 1-9

"!

The QMS 3260/4032 Print System comes in three configurations:

QMS 3260/4032 base model

QMS 3260/4032 EX model

QMS 3260/4032 Imageserver

 

 

 

16 MB RAM (upgradable to

32 MB RAM (upgradable to

Supports popular image file

384 MB)

384 MB)

formats (bi-level CCITT Group

300x300, 600x600 dpi resolu-

300x300, 600x600, 1200x600

3 and 4 compressed TIFF,

CALS Raster, Postscript Level

tions; upgradable to 1200x600

dpi resolutions; upgradable to

2/CCITT, and QMS high-perfor-

or 1200x1200 dpi

1200x1200 dpi

mance CCITT Group 3 and 4

Flash ROM for system software

Flash ROM for system soft-

emulations)

 

ware

QMS CrownNet for Ethernet

32 MB RAM (upgradable to

 

(10BaseT/100BaseTX) inter-

Internal hard disk

384 MB)

face

 

Time-of-day clock

300x300, 600x600, 1200x600

 

 

 

 

QMS CrownNet for Ethernet

dpi resolutions; upgradable to

 

(10BaseT/100BaseTX) inter-

1200x1200 dpi

 

face

Flash ROM for system soft-

 

 

 

 

ware

 

 

Internal hard disk

 

 

Time-of-day clock

 

 

QMS CrownNet for Ethernet

 

 

(10BaseT/100BaseTX) inter-

 

 

face

 

 

 

32 ppm (pages-per-minute) for 3260 and 40 ppm for 4032

2 500-sheet letter/A4 media trays

50-sheet multipurpose tray

PostScript Level 2, HP PCL 5e, HP-GL, and Line printer emulations

Centronics/IEEE 1284 parallel, RS-232C serial, and QMS CrownNet Ethernet (EtherTalk, LAN Manager/LAN Server, NetWare, TCP/IP) interfaces

Energy Star compliant (printer without advanced paper handling options)

 

 

! "

"! '$

The documentation provides a window into the many capabilities of your printer. The more familiar you are with the documentation, the easier it’ll be for you to achieve the results you want from your printer. This section gives you an idea of how we’ve organized information and which documents you’ll probably refer to the most. This manual can be used for the QMS 3260 Print System or the QMS 4032 Print System. Either printer is referred to as QMS 3260/4032 Print System.

 

QMS 3260/

You’re looking at this document right now. It introduces the

4032 Print

printer and documentation, provides instructions on

System

getting the printer set up and running, and explains the

 

Getting

control panel.

 

Started

» Note: This manual is also in Adobe Acrobat PDF

 

 

format on the QMS 3260/4032 Documentation CD-

 

 

ROM.

QMS 3260/ This manual guides you through the day-to-day operation

4032 Print of your printer. It includes information on printing files, System adding print media, and replacing toner. It also includes

Operation information on handling, cleaning, and maintaining your printer; improving print quality; using CrownView, and troubleshooting printer problems.

 

 

» Note: This manual is also in Adobe Acrobat PDF

 

 

format on the QMS 3260/4032 Documentation CD-

 

 

ROM.

 

 

 

 

QMS 3260/

Refer to this manual for information on installing and using

 

4032 Print

printer options: advanced paper handling, emulations,

 

System

security key, memory upgrades, fonts, interfaces, hard

 

Options

disks, and system software updates.

QMS 3260/4032

(Adobe Acrobat

 

Documentation

 

PDF format)

 

CD-ROM

 

 

 

# "

 

! "

 

QMS 3260/

Refer to this manual when you need to change your

 

4032 Print

printer’s configuration. It also provides information on

 

System

typefaces and fonts, job accounting, printer memory, and

 

Reference

other advanced printer features. The system administrator

QMS 3260/4032

 

should get the most use from this manual.

(Adobe Acrobat

 

Documentation

 

PDF format)

 

CD-ROM

 

 

 

 

 

 

 

QMS Crown

This manual describes how to use the Remote Console

 

Remote

software to access printer information and change printer

 

Console

configuration settings from anywhere on the network.

 

User’s Guide

 

Software

(Adobe Acrobat

 

Utilities

 

PDF format)

 

CD-ROM

 

 

 

 

 

 

 

QMS Crown

Refer to this document for network tips. It discusses 3Com

 

Network Notes

3+Open, Banyan VINES, LAN Manager-based LANs,

 

 

Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In

 

 

most cases, only advanced network users and system

Software

(Adobe Acrobat

administrators need this information.

PDF format)

 

Utilities

 

 

 

CD-ROM

 

 

 

 

 

 

QMS

Refer to this manual for complete setup information on the

 

CrownNet

QMS CrownNet Ethernet and QMS CrownNet Token-Ring

 

Setup Guide

interfaces.

Software

(Adobe Acrobat

 

Utilities

 

PDF format)

 

CD-ROM

 

 

 

 

 

 

 

QMS Crown-

Refer to this manual when configuring the printer’s QMS

 

Net System

CrownNet Ethernet or optional QMS CrownNet Token-

 

Administra-

Ring interface and when using the QMS CrownAdmin

 

tor’s Guide

software.

Software

(Adobe Acrobat

 

Utilities

 

PDF format)

 

CD-ROM

 

 

 

 

 

 

 

 

! "

Software

Utilities

CD-ROM

QMS Crown

Document

Option

Commands

(Adobe Acrobat PDF format)

This manual lists and explains all QMS Document Option Commands (DOCs), software codes you insert in documents to enable printer features that can’t be accessed by your application or page description language. Printer-specific DOCs are listed in appendix C, “Document Option Commands,” of the Reference manual. In most cases only advanced users or system administrators need this information.

Several other documents are also helpful when using your printer:

 

 

 

 

 

 

 

 

PostScript

Other manuals that contain PostScript information are the

 

 

 

 

 

 

 

 

Reference Manuals

PostScript Language Reference Manual (Adobe Systems,

 

 

 

 

 

 

 

 

 

 

 

 

 

Inc., Reading, MA: Addison-Wesley, 1990 ISBN-0201-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18127-4), and other PostScript Language Reference

 

 

 

 

 

 

 

 

 

Manual supplements.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

QMS Imageserver

These manuals discuss installation of the ImageServer

 

 

 

 

 

 

 

 

Option Installation

option and using the printer-resident ImageServer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guide and QMS

emulations—TIFF, CALS, and CCITT.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Imageserver

 

 

 

 

 

 

 

 

 

Option User’s

 

 

 

 

 

 

 

 

 

Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Reference

Don’t forget that your application documentation, host

 

 

 

 

 

 

 

 

Sources

operating system documentation, and network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

documentation all contain useful printing information.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Further information on QMS printers is available through

 

 

 

 

 

 

 

 

 

the Internet and Q-FAX. See appendix A,“QMS Customer

 

 

 

 

 

 

 

 

 

Support,” for details.

 

 

 

 

 

 

 

 

 

 

The manuals included on the QMS 3260/4032 Print System Documentation and QMS Software Utilities CD-ROMs are in Adobe Acrobat PDF format. We’ve also provided the Acrobat Reader and QuickTime programs on both CD-ROMs. The CD-ROM insert provides instructions on installing them.

# "

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! "

Adobe Acrobat PDF-formatted manuals give you more flexibility and convenience than do hardcopy manuals when you have to access information. Here are some of the advantages PDF-formatted manuals provide:

You can store the PDF manuals in a central location for access by anyone on the network.

You can view and print the manuals on Windows, Macintosh, and UNIX platforms.

You can view the manuals on web-browsers using the Acrobat plug-in.

You can view the manuals on-screen in different formats (side-by-side or two-up, one page at a time, scrolling two-up, article flow, and zooming capability up to 800%).

You can conduct full-text searches through all of the manuals.

You can watch QuickTime video clips on Windows and Macintosh platforms that enhance the text and illustrations for a number of commonly performed procedures. (When installing the Reader, be sure to select the option to install QuickTime.)

You can print only the manual pages that you need.

The PDF-formatted manuals have been enhanced for on-screen viewing and navigation. Throughout each manual are numerous hotlinks to cross-reference points. The table of contents and the index are fully hotlinked to their respective page references, and all World Wide Web addresses are linked to their respective home pages.

We hope you enjoy using the Acrobat software to access the information in your manuals. They’ll never become dog-eared and yellowed or collect dust on some forgotten shelf since you have quick on-line access. Your PDF-formatted manuals will empower you to take full advantage of all the capabilities of your printer.

# "

When you use Acrobat to view your manuals, keep the following tips in mind for using some of the navigation features built into Acrobat and your manuals.

You may view the document in three different styles: page only, with bookmarks, or with thumbnails. Try each to see which you like best. Viewing with bookmarks will enable you to use a quick table of contents to move around the document.

 

 

! "

The toolbar also gives you quick access to page navigation features. For example, you may click a button to advance (>) or reverse (<) one page, go to the start (|<) or end (>|) of the document, or use the history button (<<) to go to the previous pages you viewed. There are other buttons in the toolbar to change view or magnification of the document.

As you browse through the document the open hand tool will sometimes turn into a pointing hand. You have discovered an embedded link in the manual. You will find these links in the table of contents, index, www addresses, and cross-refer- ences. Click on the link to jump to a new location.

You may discover a movie camera icon on Windows and Macintosh platforms. Click the icon to play a QuickTime video clip of the procedure described in the text.

Use the Acrobat Reader Online Help for a more complete explanation of these features.

$

All QMS manuals are also available in hard copy. In the US, call QMS Supplies and Accessories at 1 (800) 523-2696 for purchase information. Elsewhere, refer to appendix A‚ “QMS Customer Support.”

In addition, many applications, utilities, and printer drivers on the QMS Software Utilities CD-ROM are available on alternate media. Contact your QMS vendor for media availability and purchase information. You can also download many of these files via ftp from our World Wide Web Server at http:/www.qms.com, our ftp resource at ftp.qms.com, or CompuServe at go qmsprint. Refer to appendix A‚ “QMS Customer Support,” for sales and support locations and telephone numbers.

# "

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Introduction

Presents an overview of the documentation and of

the printer’s features.

 

 

 

 

 

 

Setting Up Your

Guides you in selecting a location for your printer

and explains how to unpack and set up your printer.

 

Printer

 

 

 

 

 

 

Printer to Host

Explains how to connect the printer to a PC using

either the parallel or serial port, how to connect to an

 

Connections

 

Ethernet network.

 

 

 

 

 

 

Control Panel and

Explains how to use the printer control panel for

configuration and lists the configuration menus.

 

Menus

 

 

Troubleshooting

Guides you through common problems that may

occur during setup.

 

Setup

 

QMS Customer

Provides product sales and support telephone

numbers and describes how to communicate with

 

Support

QMS through the Internet and Q-FAX.

The following typographic conventions are used in this manual:

Mixed-Case

Text you type, and messages and information displayed on the

Courier

screen

Mixed-Case

Variable text you type; replace the italicized word(s) with

Italic Courier

information specific to your printer or computer

UPPERCASE

Information displayed in the printer message window

COURIER

 

lowercase bold

PostScript operators and DOS commands

lowercase italic

Variable information in text

UPPERCASE

File and utility names

(

 

) * + ,-

 

 

Press the Enter key (PC) or Return key (Macintosh)

^

 

Press and hold down the Ctrl key (PC)

 

 

In Adobe Acrobat PDF versions of the manual, click to play a

 

 

 

 

QuickTime video clip of the procedure described in the text.

»Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.

Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance.

WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual.

ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.

( ) * % +

Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the printer, register the printer, turn the printer on, and print a start-up page.

# "

.

& & &

“Introduction” on page 2-2

“Finding a Good Location” on page 2-2

“Checking Shipment Contents” on page 2-5

“Registering the Printer” on page 2-6

“Getting Acquainted with Your Printer” on page 2-7

“Installing Consumables and Options” on page 2-9

“Printing a Start-up Page” on page 2-9

# "

This chapter explains how to set up your printer for the first time. It includes information on finding a good location for the printer, unpacking and checking the shipment contents, installing consumables (toner cartridge), loading the media cassettes, turning the printer on, and printing a start-up page.

,-

Away from cooling and heating sources, extreme temperature changes, direct sunlight, excessive dust, corrosive chemicals or vapors, water pipes, refrigerators, and any strong electromagnetic field (such as that created by an air conditioner),

Away from items that can easily burn (such as curtains) and items that produce excessive vibration.

In an area with a temperature range of 41°–95° F (5°–35° C) and relative humidity range of 15%–85%.

On a hard, level surface capable of supporting the 91 lb (41 kg) printer.

Near your computer—6.5' (2 m) or less for an IEEE 1284 bi-directional parallel connection; cables for other connections may be longer.

Close to an easily accessible power supply. Don’t connect it to the same electrical outlet as noise-generating equipment.

In a well-ventilated room.

With enough space to allow adequate ventilation and easy servicing.

 

 

 

 

 

 

 

/

 

 

 

 

 

0 "

 

 

 

1

42"/106 cm

 

 

2

14"/36.4 cm

 

3

 

 

 

 

 

3

8"/20 cm

 

 

4

8"/20 cm

 

4

 

 

5

18"/46 cm

 

1

6

43"/108.4 cm

 

2

 

 

 

 

 

 

 

5

 

 

 

 

 

6

 

!

 

 

 

 

 

3

1

 

 

 

 

 

 

 

 

 

 

4

 

 

2

 

 

5

 

 

 

 

 

 

 

 

 

 

6

 

1

42"/106 cm

2

25"/63 cm

 

3

8"/20 cm

4

39"/100 cm

 

5

18"/46 cm

6

81"/206.9 cm

12 3

 

 

 

/

0 "

Your printer requires a properly grounded AC outlet with a rated line voltage of 100 V, 120 V, or 220-240 V.

The line voltage must remain within ±10 percent of the rated voltage for proper operation of the printer.

The amperage capacity of the electrical outlet must be at least 1.2 times that used by the printer.

The maximum electrical current required during operation is 9.5 amps for a 100 V system, 9.5 amps for a 120 V system, and 5.2 amps for a 220-240 V system.

Noise-generating equipment should not be connected to the same electrical outlet as the printer.

The recommended frequency is 50-60 Hz ±3 Hz for a 100 V system, 50-60 Hz ±3 Hz for a 120 V system, and 50-60 Hz ±3 Hz for a 220-240 V system.

% &

The QMS 3260/4032 Print System is compliant with US Environmental Protection Agency (EPA) Energy Star regulations (printer without advanced paper handling options.) After a specified period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power within 90 seconds.

 

 

"4 2

.$

Make sure that all items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS vendor. See appendix A, “QMS Customer Support,” for product sales and support information.

Printer

Toner cartridge

Power cord

QMS 3260/4032 Quick Setup

QMS 3260/4032 Print System Getting Started (this manual)

QMS 3260/4032 Print System Operation

QMS 3260/4032 Print System Documentation CD-ROM

QMS 3260/4032 Print System Quick Setup

QMS 3260/4032 Print System Getting Started (this manual)

QMS 3260/4032 Print System Operation

QMS 3260/4032 Print System Options

QMS 3260/4032 Print System Reference

Adobe Acrobat Reader 3.0 software

QMS Software Utilities CD-ROM

Warranty and registration card

»Note: Interface cables aren’t included in the shipment. If you need cables, contact your QMS vendor or a local computer store. See chapter 3 of this manual for information on the type cable needed.

12 3

$

5

If you need alternate media for your printer documentation, contact your QMS vendor for media availability and purchase information. (See appendix A, “QMS Customer Support,” for sales and support locations and telephone numbers.)

/

You can register your printer through our World-Wide Web site, http://www.qms.com/support/prodreg. To register by mail, fill out and send in your warranty card. To register by telephone, in the US call QMS at (334) 633-4500. In other countries, refer to appendix A, “QMS Customer Support,” for the appropriate telephone number.

 

 

"6

7 3

, " 0

Before installing the consumables and operating the printer, you should become familiar with the components and areas of your printer.

12 3

%

IBM QMS 3260, QMS 4032 User Manual

"6

7 3

"

Face-Up Tray

Duplexer

High-Capacity Input Feeder (HCIF)

High-Capacity Output Stacker (HCOS)

HCIF

(

 

# ''

'

82

$! 1

Follow the instructions in the Quick Setup Guide included with your printer shipment to install the toner cartridge and paper. Use the Quick Setup Guide - Options to install options included with your shipment.

»Note: Remember to turn off the printer before you install an option.

2

1Make sure the printer is turned off.

2Plug the printer into a grounded, surgeprotected, electrical outlet.

3 Turn on the printer.

Press in the power button next to the control panel. After a brief warm-up (typically

3 minutes) the printer produces a start-up page. More information about start-up pages is included in the Reference manual.

»Note: The number of sheets/faces printed statistics on the start-up page will differ from the number of sheets/faces printed statistics in CrownView and on the consumables statistics page (Operator Control/Consumables/Print Statistics). The numbers on the start-up page refer to the number of sheets/faces printed during the life of the printer. The numbers in CrownView and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/Consumables/Start Period menu).

4If the start-up page doesn’t print or the print quality is not good, see chapter 5,“Troubleshooting Setup.”

12 3

.

) * + ,-

( ) * % +

Now that you’ve set up your printer and installed any options included, refer the following chapter to connect it either directly to a computer or to a network:

Chapter 3, “Printer to Host Connections”

 

 

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