IBM NETVISTA 8318, NETVISTA 8319, NETVISTA 8317, NETVISTA 6826, 8317 User Manual

3.32 Mb
Loading...

IBM

 

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319

IBM

 

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 143.

Second Edition (December 2002)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS ISWITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

© Copyright International Business Machines Corporation 2001. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Chapter 1. About this manual . . . .

.

1

Power supply . . . . . . . . . . . .

.

34

Important Safety Information . . . . . . . .

.

1

Chapter 7. Symptom-to-FRU Index . .

. 37

Chapter 2. General Checkout. . . . .

.

3

Hard disk drive boot error . . . . . . . .

.

37

 

 

 

Power Supply Errors . . . . . . . . . .

.

37

Chapter 3. General information . . . .

.

5

Diagnostic error codes . . . . . . . . . .

.

39

Features . . . . . . . . . . . . . . .

.

5

Beep symptoms . . . . . . . . . . . .

.

57

No-beep symptoms . . . . . . . . . . .

.

59

Specifications . . . . . . . . . . . . .

.

7

POST error codes . . . . . . . . . . .

.

60

Available options . . . . . . . . . . . .

.

8

Miscellaneous error messages . . . . . . .

.

75

 

 

 

Chapter 4. Diagnostics . . . . . . .

.

9

Undetermined problems . . . . . . . . .

.

77

 

 

 

IBM Setup Utility program . . . . . . . .

.

9

Chapter 8. Parts listing . . . . . . .

.

79

Product Recovery Program menu . . . . . .

. 11

 

 

 

Diagnostics . . . . . . . . . . . . . .

12

Chapter 9. Additional Service

 

 

Diagnostics program download. . . . . .

. 12

 

 

Information . . . . . . . . . . . .

103

Navigating through the diagnostics programs .

. 12

Running diagnostics tests. . . . . . . .

.

12

Security features . . . . . . . . . . .

.

103

Test selection . . . . . . . . . . . .

.

12

Passwords . . . . . . . . . . . .

.

103

Test results . . . . . . . . . . . .

.

13

Vital product data . . . . . . . . . .

.

104

Fixed disk advanced test (FDAT) . . . . .

. 13

Desktop Management Interface (DMI) . . .

. 104

Quick and Full erase - hard drive . . . . .

.

15

Alert on LAN . . . . . . . . . . .

.

104

Viewing the test log . . . . . . . . .

.

16

BIOS levels . . . . . . . . . . . . .

.

104

 

 

 

Flash (BIOS/VPD) update procedure . . . .

. 105

Chapter 5. Installing Options . . . . .

17

Flash recovery boot block jumper. . . . . .

.

105

Installing external options . . . . . . . .

.

17

Power management . . . . . . . . . .

.

107

Automatic configuration and power interface

 

 

Locating controls and connectors on the front of

 

 

 

 

 

 

(ACPI) BIOS. . . . . . . . . . . .

.

107

the computer . . . . . . . . . . . .

.

17

Advanced Power Management . . . . .

. 107

Locating connectors on the rear of the computer

 

18

 

Automatic Hardware Power Management

 

 

Obtaining device drivers . . . . . . . .

.

18

 

 

features . . . . . . . . . . . . .

.

107

Removing the cover . . . . . . . . .

.

19

Automatic Power-On features . . . . . .

. 107

Removing the bezel . . . . . . . . .

.

20

 

 

 

Locating components . . . . . . . . .

.

21

Chapter 10. Related service

 

 

Accessing system board components and drives

 

22

 

 

Identifying parts on the system board . . .

. 23

information . . . . . . . . . . . .

109

Installing memory . . . . . . . . . .

.

24

Safety information. . . . . . . . . . .

.

109

Installing PCI adapters . . . . . . . .

.

25

General safety . . . . . . . . . . .

.

109

Installing a drive in the disk drive tray . . .

.

26

Electrical safety. . . . . . . . . . .

.

110

Installing a cable lock . . . . . . . . .

.

28

Safety inspection guide . . . . . . . .

.

111

Changing the battery . . . . . . . . .

.

29

Handling electrostatic discharge-sensitive

 

 

Erasing a lost or forgotten password (clearing

 

 

devices . . . . . . . . . . . . .

.

112

CMOS) . . . . . . . . . . . . . .

.

30

Grounding requirements. . . . . . . .

.

113

Replacing the cover and connecting the cables.

. 30

Safety notices (multi-lingual translations) . .

. 113

Chapter 6. FRU Removals . . . . . . 33

Send us your comments! . . . . . . . .

.

142

Problem determination tips. . . . . . . .

.

143

Removing the retention bar and PCI riser card .

.

33

Notices . . . . . . . . . . . . . .

.

143

Replacing a microprocessor . . . . . . . .

.

33

Trademarks . . . . . . . . . . . . .

.

144

System board . . . . . . . . . . . . .

.

34

 

 

 

© Copyright IBM Corp. 2001

iii

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM® computer Types 6826, 8317, 8318, and 8319.

This manual is divided into product service sections and a related service section, as follows:

vThe product service sections include procedures for isolating problems to a FRU, a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

vThe related service section includes safety notices and safety information, and problem determination tips.

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 109.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

© Copyright IBM Corp. 2001

1

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

2 Hardware Maintenance Manual

Chapter 2. General Checkout

This general checkout procedure is for Type 6826, 8317, 8318, and 8319 computers.

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See “Diagnostics” on page 12.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

vType 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

vTo enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1.Select Start Options in the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9).

2.Set Power-On Self-Test to Enhanced.

vBefore replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 104.

vIf multiple error codes are displayed, diagnose the first error code displayed.

vIf the computer hangs with a POST error, go to Symptom-to-FRU Indexon page 37.

vIf the computer hangs and no error is displayed, go to “Undetermined problems” on page 77.

vIf an installed device is not recognized by the diagnostics program, that device might be defective.

001

1.Power-off the computer and all external devices.

2.Check all cables and power cords.

3.Make sure the system board is seated properly.

4.Set all display controls to the middle position.

5.Power-on all external devices.

6.Power-on the computer.

7.Check for the following response:

v Readable instructions or the Main Menu.

DID YOU RECEIVE THE CORRECT RESPONSE?

© Copyright IBM Corp. 2001

3

If NO, continue to 002 .

If YES, proceed to 003 .

002

If the Power Management feature is enabled, do the following:

1.Start the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9)

2.Select Power Management from the Configuration/Setup Utility program menu.

3.Select APM.

4.Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or Right Arrow (Æ) to change the setting.

5.Select Automatic Hardware Power Management.

6.Set Automatic Hardware Power Management to Disabled.

7.If the problem persists, continue to 003 .

003

Run the Diagnostic programs. If necessary, refer to “Diagnostics” on page 12.

vIf you receive an error, replace the part that the diagnostic program calls out or go to Symptom-to-FRU Indexon page 37.

vIf the test stops and you cannot continue, replace the last device tested.

4 Hardware Maintenance Manual

Chapter 3. General information

This IBM® computer incorporates many of the latest advances in computer technology and can be upgraded as needs change.

Adding hardware options to a computer is an easy way to increase its capabilities. Instructions for installing external and internal options are included in this publication. When adding an option, use these instructions along with the instructions that come with the option.

Features

This section provides an overview of the computer features and preinstalled software.

Microprocessor

vIntel® Celeronwith 128 KB of internal L2 cache memory (some models)

vIntel Pentium® 4 with 512 KB of internal L2 cache memory and Intel NetBurstmicro-architecture (some models)

Memory

Support for two dual inline memory modules (DIMMs)

Internal drives

v3.5-inch, 1.44 MB diskette drive (some models)

vHard disk drive

vEIDE CD-ROM, DVD, or CD-RW optical drive (some models)

Video subsystem

An integrated graphics controller for a Video Graphics Array (VGA) monitor

Audio subsystem

Integrated Soundmax with SPX

vMicrophone and headphone connectors on the front panel

vLine in, line out, and microphone connectors on the rear panel

Connectivity

v10/100 Mbps integrated Intel Ethernet controller that supports the Wake on LAN® feature (some models)

v10/1000 Mbps integrated Intel Ethernet controller that supports the Wake on LAN® feature (some models)

vPCI modem (some models)

System management features

vRemote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)

vWake on LAN

vWake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem)

© Copyright IBM Corp. 2001

5

vRemote Administration

vAutomatic power-on startup

vSystem Management (SM) BIOS and SM software

vAbility to store POST hardware test results

Input/output features

v25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)

vTwo 9-pin serial connectors

vSix 4-pin, USB connectors (four on front panel and two on rear panel)

vPS/2® mouse connector

vPS/2 keyboard connector

vEthernet connector

vVGA Monitor connector

vThree audio connectors (line in, line out, and microphone) on rear panel

vTwo audio connectors (microphone and headphone) on front panel

Expansion

vTwo 32-bit peripheral component interconnect (PCI) adapter slots

vTwo DIMM sockets

Power

v200 W power supply with manual voltage selection switch

vAutomatic 50/60 Hz input frequency switching

vAdvanced Power Management support

vAdvanced Configuration and Power Interface (ACPI) support

Security features

vUser and administrator passwords

vSupport for the addition of a cable (Kennsington) lock

vPadlock loop for securing the cover

vStartup sequence control

vStartup without diskette drive, keyboard, or mouse

vUnattended start mode

vDiskette and hard disk I/O control

vSerial and parallel port I/O control

vSecurity profile by device

IBM preinstalled software

Your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model)

Note: Not all countries or regions will have these operating systems.

vMicrosoft® Windows® XP Home

vMicrosoft Windows XP Professional

vMicrosoft Windows 2000

6 Hardware Maintenance Manual

Specifications

This section lists the specifications for the computer.

Dimensions

Width: 12.2 inches (309 mm)

Height: 3.3 inches (84 mm)

Depth: 13.6 inches (345 mm)

Weight

Minimum configuration as shipped: 7.4 kg (16.2 lbs)

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F)

Non-operating: 10° to 60°C (50° to 140°F)

Humidity:

Operating: 8% to 80%

Non-operating: 8% to 90%

Transit: 8% to 90%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 137 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 180 V ac

Maximum: 265 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate) 0.25 kVA

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 463 Btu/hr (135 watts)

Airflow

Approximately 0.23 cubic meters per minute

Acoustical noise-emission values

Note: In this computer, fan speed is controlled by temperature, configuration, and software. Actual noise-emission values might be different from the stated values depending on the speed of the fan.

Average sound-pressure levels:

At operator position - 0.5 meters:

Idle: 33 dBA

Operating: 38 dBA

At bystander position - 1 meter:

Idle: 31 dBA

Operating: 37 dBA

Declared (upper limit) sound-power levels:

Idle: 4.6 bels

Operating: 5.0 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 3. General information 7

Available options

The following are some available options:

vExternal options

Parallel port devices, such as printers and external drives

Serial port devices, such as external modems and digital cameras

Audio devices, such as external speakers for the sound system

USB devices, such as printers, joysticks, and scanners

Security device, such as a cable lock

Monitors

vInternal options

System memory, called dual inline memory modules (DIMMs)

Peripheral component interconnect (PCI) adapters

CD-ROM, DVD, or CD-RW drive, hard disk drive, diskette drive, and other removable media drives

For the latest information about available options, see the following World Wide Web pages:

vhttp://www.pc.ibm.com/us/accessories/

vhttp://www.pc.ibm.com/ww/accessories/

Information may also be obtained by calling the following telephone numbers:

vWithin the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative.

vWithin Canada, call 1-800-565-3344 or 1-800-IBM-4YOU.

vOutside the United States and Canada, contact your IBM reseller or IBM marketing representative.

8 Hardware Maintenance Manual

Chapter 4. Diagnostics

The following tools are available to help identify and resolve hardware-related problems.

vSetup Utility program

vPower-On Self-Test (POST)

POST Beep Codes

Error Code Format

vDiagnostics program

vRecovery utility

Factory Contents

Partial recovery

vRepair utility

IBM Setup Utility program

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. The IBM Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

To start the IBM Setup Utility program, do the following:

1.If the computer is already on when you start this procedure, shut down the operating system and turn off the computer.

2.Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press Enter when you see the prompt. The Startup Interrupt Menu is displayed.

3.Press F1 to start the IBM Setup Utility.

Note: If a user password is set, you must type the password to continue. If an administrator password has been set, you cannot make any changes to configuration using the IBM Setup Utility program until you type your administrator password. See “Passwords” on page 103 for more information.

The IBM Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer. A sample

© Copyright IBM Corp. 2001

9

of the first IBM Setup Utility screen is shown here.

831941x

28KT10AUS

2810A IBM 1234567 02/22/02

[13:34:25]

[02/22/2002]

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings before you exit. Otherwise, your changes will not be saved.

10 Hardware Maintenance Manual

Product Recovery Program menu

Type 6826, 8317, 8318, and 8319 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download” on page 12.

At startup, the machine displays the following prompt:

To start the Product Recovery Program, press F11

Attention: Make sure all data is backed up to avoid loss when the Product

Recovery program is used.

After depressing F11, you are given the following options.

vFactory Contents

This utility reformats the hard drive and restores all original files.

vSystem utilities

1.Repair (Windows NT 4.0 and 2000 Only)

This runs the Windows NT 4.0 emergency repair utility.

2.Run Diagnostics

Runs the IBM Enhanced Diagnostic Program.

3.Create a Diagnostics Diskette

Creates a bootable diagnostic diskette.

4.System Information

Displays information about your computer configuration and allows the user to gather system information that would be needed during a Help Center call.

5.Create Recovery/Repair Diskette (Disk to Disk Solution Only)

Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk.

6.Recovery CD

In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing.

Chapter 4. Diagnostics 11

Diagnostics

The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Symptom-to-FRU Indexon page 37.

Diagnostics program download

To download the Diagnostics program, do the following:

vGo to http://www.pc.ibm.com/support/us/.

vSearch for the machine Type and model in the Quick path to a productbox on the left.

vSelect Downloadable Files from the optoins on the left.

vSelect Diagnostic from the Downloadable files by categorypull down menu.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

vThe Enter key is used to select a menu item.

vThe Esc key is used to back up to the previous menu.

vFor online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1.Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2.Press F5 to automatically run all selected tests in all categories. See Test Selection.

3.From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See Test Selection.

4.Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Press Esc at any time to stop the testing process.

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 16.

Test selection

To select one or more tests, use the following procedure.

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

3.Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4.Repeat steps 2 and 3 above to select all desired tests.

12 Hardware Maintenance Manual

Test results

Diagnostics test results will produce the following error code format:

Function

Failure Type DeviceID

Date

ChkDigits

Text

Code

 

 

 

 

 

 

 

 

 

vFunction Code:

Represents the feature or function within the PC.

vFailure Type:

Represents the type of error encountered.

vDeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.

vDate:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

vChkDigits:

Contains a 2-digit check-digit value to ensure the following:

Diagnostics were run on the specified date.

Diagnostics were run on the specified IBM computer.

The diagnostic error code is recorded correctly.

vText:

Description of the error.

Note: See “Diagnostic error codes” on page 39 for error code listings.

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters

FDAT consists of the following subtests and features.

Fixed-Disk Tests:

vSeek Tests: - checks the physical operation of the drive head.

Linear Seek

Random Seek

Min-Max Seek

Butterfly Seek

vVerify Tests: - checks the integrity of the data present on the media.

Linear Verify

Chapter 4. Diagnostics 13

Random Verify

v Surface Scan Tests: - checks the drive media for defects.

Surface Scan (Linear)

Surface Scan (Aggressive) - this is disabled for normal customer use.

Surface Scan (Random)

vSMART: - checks the SMART functionality for drives that support SMART.

Start SMART Self-Test

Get SMART test results

Other Test Features:

vWrite-Splice Repair - detects and corrects Error Correction Code errors during Verify tests.

vAuto Spin Down - a gradual spin down of the drive platters to avoid damaging the media.

vManufacturer Log - an in-depth manufacturer supported log of errors on the drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive . However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives. Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI .If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

14 Hardware Maintenance Manual

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

vQuick Erase Hard Drive

vFull Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following steps.

vDestroys the Master Boot Record (MBR) on the hard drive.

vDestroys all copies of the FAT Table on all partitions (both the master and backup).

vDestroys the partition table.

vProvides messages that warn the user that this is a non-recoverable process.

Chapter 4. Diagnostics 15

The Full Erase Hard Drive provides a DOS utility that performs the following steps.

vPerforms all the steps in Quick Erase.

vProvides a DOS utility that writes random data to all sectors of the hard drive.

vProvide an estimate of time to completion along with a visual representation of completion status.

vProvides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1.Select the UTILITY option on the toolbar and press Enter.

2.Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

vPress F3 to activate the log file.

vPress F3 again to save the file to diskette or F2 to print the file.

16 Hardware Maintenance Manual

Chapter 5. Installing Options

This section contains information on adding or replacing customer options.

Installing external options

This section shows the various external connectors on the computer to which external options may be attached. When adding an external option, use the information in this section to identify the required connector, and then use the instructions that come with the option to make the connection and install any software or device drivers that are required for the option.

Locating controls and connectors on the front of the computer

The following illustration shows locations of the controls and connectors on the front of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Diskette drive

5

 

 

 

Hard disk drive activity indicator

2

Headphone connector

6

 

 

 

Power-on indicator

3

Microphone connector

7

 

 

 

Power button

4

USB connectors (4)

8

 

 

 

CD or DVD drive

© Copyright IBM Corp. 2001

17

Locating connectors on the rear of the computer

The following illustration shows locations of connectors on the rear of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Serial connector

8

 

 

 

 

Audio line-out connector

2

PCI adapter slots

9

 

 

 

 

VGA monitor connector

3

Ethernet connector

10

 

 

 

USB connectors (2)

4

Parallel connector

11

 

 

 

 

PS/2 keyboard connector

5

Serial connector

12

 

 

 

PS/2 mouse connector

6

Microphone connector

13

 

 

 

Power cord connector

7

Audio line-in connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: Some connectors on the rear of your computer are color-coded to help determine where to connect the cables.

Obtaining device drivers

Device drivers for operating systems that are not preinstalled may be obtained at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device-driver files.

18 Hardware Maintenance Manual

Removing the cover

To remove the cover:

1.Shut down the operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

4.Remove the floor stand, if attached.

5.Remove the padlock or cable lock if installed.

6.Remove the two thumbscrews that secure the cover at the rear of the system unit.

7.Using the handle provided at the rear, pull the cover to the rear and lift it off.

Chapter 5. Installing Options 19

Removing the bezel

To remove the bezel:

1.Remove the cover. See “Removing the cover” on page 19.

2.Lift the three tabs holding the bezel in place and pull forward and off.

20 Hardware Maintenance Manual

Locating components

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

Diskette drive

6

Hard disk drive

2

 

 

 

System board

7

CD or DVD drive

3

 

 

 

DIMM connectors

8

Battery

4

 

 

 

PCI riser

9

Disk drive tray

5

 

 

 

Power supply

 

 

 

 

Chapter 5. Installing Options 21

Accessing system board components and drives

To access some components on the system board such as memory, the battery, and the Clear CMOS/BIOS recovery jumper, it may be necessary to slide the diskette and CD drive tray outward to the front of the computer.

To access system board components or drives:

1.Turn off the computer.

2.Remove the cover. See “Removing the cover” on page 19.

3.Remove the screw securing the drive tray to the riser card support.

4.Press in on the drive tray buttons at each side as shown, and slide tray forward to access drives.

Notes:

a.It may be necessary to disconnect some cables attached to the drives to allow the drive tray to slide out far enough to access some system board components. To remove the drive tray completely, disconnect all the cables attached to the diskette and CD drives.

b.Make sure you note the location of any cables that you disconnect from the drives.

5.Slide the drive tray to the front just far enough to access the necessary system board component.

6.If any PCI adapters are installed, remove the PCI riser and adapter cards. Do not remove any adapters from the riser card.

22 Hardware Maintenance Manual

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later.

The following illustration shows the locations of parts on the system board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

Microprocessor

8

 

 

 

 

Battery

2

 

DIMM connectors

9

 

 

 

 

Diskette drive connector

3

 

Front panel connector

10

 

 

 

Clear CMOS/BIOS recovery jumper

4

 

CD audio connector

11

 

 

 

System fan connector

5

 

PCI riser connector

12

 

 

 

Microprocessor fan connector

6

 

Secondary IDE connector

13

 

 

 

Main power

7

 

Primary IDE connector

14

 

 

 

Microprocessor power connector

Chapter 5. Installing Options 23

Installing memory

Type 6826, 8317, 8318, and 8319 computers have two connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 2 GB of system memory.

When installing memory, the following rules apply:

vUse 2.5 V, 184-pin, double data rate synchronous dynamic random access memory (DDR SDRAM), non-ECC DIMMs.

vUse 128 MB, 256 MB, 512 MB, or 1 GB DIMMs in any combination.

Note: Only DDR SDRAM DIMMs can be used.

To install DIMMs:

1.Access the system board. See “Accessing system board components and drives” on page 22.

2.Locate the DIMM connectors. See “Identifying parts on the system board” on page 23.

3.Open the retaining clips.

4.Make sure the notch in the DIMM aligns with the tab on the connector. Push or insert the memory module straight down into the connector until the retaining clips close.

5.Slide the CD and diskette drive tray back into position and reconnect any cables that were disconnected. Insert the holding screw.

Note: Be sure to align the drive tray properly on the drive tray tracks, otherwise the drive tray will not sit properly, nor will the cover attach properly.

6.Replace the PCI riser and adapters if it was removed.

24 Hardware Maintenance Manual

7.Replace the cover. See “Replacing the cover and connecting the cables” on page 30.

Installing PCI adapters

This section provides information and instructions for installing and removing PCI adapters. The computer has a riser card with two PCI expansion slots.

To install a PCI adapter:

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the PCI riser and adapters that are already installed.

3.Remove the adapter-slot-cover latch and the slot cover for the appropriate expansion slot.

4.Remove the adapter from its static-protective package

5.Install the adapter into the appropriate slot on the PCI riser.

6.Replace the adapter-slot-cover latch.

7.Install the PCI riser and adapters.

8.Replace the cover. See “Replacing the cover and connecting the cables” on page 30.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Chapter 5. Installing Options 25

Installing a drive in the disk drive tray

This section provides information and instructions for installing and removing internal drives.

Drives that are available for Type 6826, 8317, 8318, and 8319 computers are:

vHard disk drives

vTape drives

vCD drives or DVD drives

vDiskette and other removable media drives

When installing an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

To install a drive in the disk drive tray, follow these steps.

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the bezel. See “Removing the bezel” on page 20.

3.Remove the disk drive tray. See “Accessing system board components and drives” on page 22 and “Locating components” on page 21.

4.Install the drive into the bay. Align the screw holes, and insert the four screws.

26 Hardware Maintenance Manual

5.Reinstall the disk drive tray. Go to “Connecting a diskette drive” on page 28 or “Connecting an IDE CD drive”.

Note: Be sure to connect the system fan cable before sliding the disk drive tray back in.

6.Replace the bezel and cover.

Replacing the hard disk drive

To replace the hard disk drive, follow these steps.

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the disk drive tray. See “Accessing system board components and drives” on page 22.

3.Disconnect the signal and power cables from the existing hard disk drive and remove the drive. Do not disconnect the signal cable from the system board.

4.Insert the hard drive into the hard disk cage and secure with 4 screws.

5.Slide the hard disk cage into its slot and make sure the plastic retaining clip is secure. Connect the signal and power cables to the drive.

6.Reinstall the disk drive tray and connect the signal and power cables for the diskette and CD drives.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Connecting an IDE CD drive

1.Locate the signal cable that came with your computer or with the new drive.

2.Locate the secondary IDE connector on the system board. See “Identifying parts on the system board” on page 23.

3.Connect one end of the signal cable to the drive and the other to the secondary IDE connector on the system board.

4.If you have a CD-ROM drive audio cable, connect it to the drive and the system board. For the location of the CD audio connector, see “Identifying parts on the system board” on page 23.

Chapter 5. Installing Options 27

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Connecting a diskette drive

1.Locate the cable that came with your computer or with the new drive.

2.Locate the diskette drive connector on the system board. See “Identifying parts on the system board” on page 23.

3.Connect one end of the signal cable to the drive and the other to the diskette drive connector on the system board.

Note: Make sure the twisted end of the cable is plugged into the drive.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Installing a cable lock

To help to protect against theft, an optional cable lock can be installed to secure the computer to a desk, table, or other fixture. This type of cable lock also automatically locks the computer cover to the chassis. The cable-lock latch on the computer accommodates the same type of cable lock used with many laptop computers. Cable Locks can be ordered directly from IBM. For more information, see Finding options from IBM in Access IBM.

28 Hardware Maintenance Manual

See the following illustration for cable lock installation.

Changing the battery

Type 6826, 8317, 8318, 8319 computers have a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when the computer is turned off.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety information” on page 109 for information about replacing and disposing of the battery.

To change the battery:

1.Refer to “Identifying parts on the system board” on page 23 and locate the battery.

2.Remove the PCI riser and any cables that impede access to the battery.

3.Remove the old battery.

Chapter 5. Installing Options 29

4. Install the new battery.

5.Reconnect any cables that were disconnected. Slide the drive tray back into the computer, making sure both side tabs lock.

6.Install the PCI riser and adapters if removed.

7.Replace the cover, and connect the cables. See “Replacing the cover and connecting the cables”.

Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery.

8.Turn on the computer and all attached devices.

9.Use the IBM Setup Utility program to set the date and time and any passwords.

Erasing a lost or forgotten password (clearing CMOS)

This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, go to Access IBM.

To erase a forgotten password:

1.Refer to “Accessing system board components and drives” on page 22.

2.Locate the Clear CMOS/BIOS recovery jumper on the system board. See “Identifying parts on the system board” on page 23.

3.Move the jumper from the standard position (pins 1 and 2, closest to the battery) to the maintenance or configure position (pins 2 and 3, farthest from the battery).

4.Slide both drive trays back into the computer and secure with the holding screws. Reconnect any cables that were disconnected.

5.Install the PCI riser and adapters.

6.Replace the cover, and connect the power cable. See “Replacing the cover and connecting the cables”.

7.Restart the computer, leave it on for approximately 10 seconds, and then turn off the computer.

8.Repeat step 1.

9.Move the jumper back to the standard (pins 1 and 2).

10.Reassemble the computer and replace the cover. See “Replacing the cover and connecting the cables”.

Replacing the cover and connecting the cables

After working with options, reinstall any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to your computer:

30 Hardware Maintenance Manual

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer.

2.Clear any cables that might impede the replacement of the cover.

3.Place the cover over the computer and slide it to the rear until it is fully closed. Secure the cover with the two thumbscrews.

4.If your computer is being placed in the vertical position, attach the floor stand.

Attention: To prevent overheating and possible component damage, always attach the floor stand when placing the computer in the vertical position.

5.Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of the computer” on page 18.

6.To update the configuration, see “IBM Setup Utility program” on page 9.

Chapter 5. Installing Options 31

32 Hardware Maintenance Manual

+ 114 hidden pages