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IBM

 

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319

IBM

 

Hardware Maintenance Manual

Types 6826, 8317, 8318, and 8319

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 143.

Second Edition (December 2002)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS ISWITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

© Copyright International Business Machines Corporation 2001. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Chapter 1. About this manual . . . .

.

1

Power supply . . . . . . . . . . . .

.

34

Important Safety Information . . . . . . . .

.

1

Chapter 7. Symptom-to-FRU Index . .

. 37

Chapter 2. General Checkout. . . . .

.

3

Hard disk drive boot error . . . . . . . .

.

37

 

 

 

Power Supply Errors . . . . . . . . . .

.

37

Chapter 3. General information . . . .

.

5

Diagnostic error codes . . . . . . . . . .

.

39

Features . . . . . . . . . . . . . . .

.

5

Beep symptoms . . . . . . . . . . . .

.

57

No-beep symptoms . . . . . . . . . . .

.

59

Specifications . . . . . . . . . . . . .

.

7

POST error codes . . . . . . . . . . .

.

60

Available options . . . . . . . . . . . .

.

8

Miscellaneous error messages . . . . . . .

.

75

 

 

 

Chapter 4. Diagnostics . . . . . . .

.

9

Undetermined problems . . . . . . . . .

.

77

 

 

 

IBM Setup Utility program . . . . . . . .

.

9

Chapter 8. Parts listing . . . . . . .

.

79

Product Recovery Program menu . . . . . .

. 11

 

 

 

Diagnostics . . . . . . . . . . . . . .

12

Chapter 9. Additional Service

 

 

Diagnostics program download. . . . . .

. 12

 

 

Information . . . . . . . . . . . .

103

Navigating through the diagnostics programs .

. 12

Running diagnostics tests. . . . . . . .

.

12

Security features . . . . . . . . . . .

.

103

Test selection . . . . . . . . . . . .

.

12

Passwords . . . . . . . . . . . .

.

103

Test results . . . . . . . . . . . .

.

13

Vital product data . . . . . . . . . .

.

104

Fixed disk advanced test (FDAT) . . . . .

. 13

Desktop Management Interface (DMI) . . .

. 104

Quick and Full erase - hard drive . . . . .

.

15

Alert on LAN . . . . . . . . . . .

.

104

Viewing the test log . . . . . . . . .

.

16

BIOS levels . . . . . . . . . . . . .

.

104

 

 

 

Flash (BIOS/VPD) update procedure . . . .

. 105

Chapter 5. Installing Options . . . . .

17

Flash recovery boot block jumper. . . . . .

.

105

Installing external options . . . . . . . .

.

17

Power management . . . . . . . . . .

.

107

Automatic configuration and power interface

 

 

Locating controls and connectors on the front of

 

 

 

 

 

 

(ACPI) BIOS. . . . . . . . . . . .

.

107

the computer . . . . . . . . . . . .

.

17

Advanced Power Management . . . . .

. 107

Locating connectors on the rear of the computer

 

18

 

Automatic Hardware Power Management

 

 

Obtaining device drivers . . . . . . . .

.

18

 

 

features . . . . . . . . . . . . .

.

107

Removing the cover . . . . . . . . .

.

19

Automatic Power-On features . . . . . .

. 107

Removing the bezel . . . . . . . . .

.

20

 

 

 

Locating components . . . . . . . . .

.

21

Chapter 10. Related service

 

 

Accessing system board components and drives

 

22

 

 

Identifying parts on the system board . . .

. 23

information . . . . . . . . . . . .

109

Installing memory . . . . . . . . . .

.

24

Safety information. . . . . . . . . . .

.

109

Installing PCI adapters . . . . . . . .

.

25

General safety . . . . . . . . . . .

.

109

Installing a drive in the disk drive tray . . .

.

26

Electrical safety. . . . . . . . . . .

.

110

Installing a cable lock . . . . . . . . .

.

28

Safety inspection guide . . . . . . . .

.

111

Changing the battery . . . . . . . . .

.

29

Handling electrostatic discharge-sensitive

 

 

Erasing a lost or forgotten password (clearing

 

 

devices . . . . . . . . . . . . .

.

112

CMOS) . . . . . . . . . . . . . .

.

30

Grounding requirements. . . . . . . .

.

113

Replacing the cover and connecting the cables.

. 30

Safety notices (multi-lingual translations) . .

. 113

Chapter 6. FRU Removals . . . . . . 33

Send us your comments! . . . . . . . .

.

142

Problem determination tips. . . . . . . .

.

143

Removing the retention bar and PCI riser card .

.

33

Notices . . . . . . . . . . . . . .

.

143

Replacing a microprocessor . . . . . . . .

.

33

Trademarks . . . . . . . . . . . . .

.

144

System board . . . . . . . . . . . . .

.

34

 

 

 

© Copyright IBM Corp. 2001

iii

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM® computer Types 6826, 8317, 8318, and 8319.

This manual is divided into product service sections and a related service section, as follows:

vThe product service sections include procedures for isolating problems to a FRU, a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

vThe related service section includes safety notices and safety information, and problem determination tips.

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 109.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

© Copyright IBM Corp. 2001

1

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

2 Hardware Maintenance Manual

Chapter 2. General Checkout

This general checkout procedure is for Type 6826, 8317, 8318, and 8319 computers.

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See “Diagnostics” on page 12.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

vType 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

vTo enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1.Select Start Options in the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9).

2.Set Power-On Self-Test to Enhanced.

vBefore replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 104.

vIf multiple error codes are displayed, diagnose the first error code displayed.

vIf the computer hangs with a POST error, go to Symptom-to-FRU Indexon page 37.

vIf the computer hangs and no error is displayed, go to “Undetermined problems” on page 77.

vIf an installed device is not recognized by the diagnostics program, that device might be defective.

001

1.Power-off the computer and all external devices.

2.Check all cables and power cords.

3.Make sure the system board is seated properly.

4.Set all display controls to the middle position.

5.Power-on all external devices.

6.Power-on the computer.

7.Check for the following response:

v Readable instructions or the Main Menu.

DID YOU RECEIVE THE CORRECT RESPONSE?

© Copyright IBM Corp. 2001

3

If NO, continue to 002 .

If YES, proceed to 003 .

002

If the Power Management feature is enabled, do the following:

1.Start the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9)

2.Select Power Management from the Configuration/Setup Utility program menu.

3.Select APM.

4.Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or Right Arrow (Æ) to change the setting.

5.Select Automatic Hardware Power Management.

6.Set Automatic Hardware Power Management to Disabled.

7.If the problem persists, continue to 003 .

003

Run the Diagnostic programs. If necessary, refer to “Diagnostics” on page 12.

vIf you receive an error, replace the part that the diagnostic program calls out or go to Symptom-to-FRU Indexon page 37.

vIf the test stops and you cannot continue, replace the last device tested.

4 Hardware Maintenance Manual

Chapter 3. General information

This IBM® computer incorporates many of the latest advances in computer technology and can be upgraded as needs change.

Adding hardware options to a computer is an easy way to increase its capabilities. Instructions for installing external and internal options are included in this publication. When adding an option, use these instructions along with the instructions that come with the option.

Features

This section provides an overview of the computer features and preinstalled software.

Microprocessor

vIntel® Celeronwith 128 KB of internal L2 cache memory (some models)

vIntel Pentium® 4 with 512 KB of internal L2 cache memory and Intel NetBurstmicro-architecture (some models)

Memory

Support for two dual inline memory modules (DIMMs)

Internal drives

v3.5-inch, 1.44 MB diskette drive (some models)

vHard disk drive

vEIDE CD-ROM, DVD, or CD-RW optical drive (some models)

Video subsystem

An integrated graphics controller for a Video Graphics Array (VGA) monitor

Audio subsystem

Integrated Soundmax with SPX

vMicrophone and headphone connectors on the front panel

vLine in, line out, and microphone connectors on the rear panel

Connectivity

v10/100 Mbps integrated Intel Ethernet controller that supports the Wake on LAN® feature (some models)

v10/1000 Mbps integrated Intel Ethernet controller that supports the Wake on LAN® feature (some models)

vPCI modem (some models)

System management features

vRemote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)

vWake on LAN

vWake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem)

© Copyright IBM Corp. 2001

5

vRemote Administration

vAutomatic power-on startup

vSystem Management (SM) BIOS and SM software

vAbility to store POST hardware test results

Input/output features

v25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)

vTwo 9-pin serial connectors

vSix 4-pin, USB connectors (four on front panel and two on rear panel)

vPS/2® mouse connector

vPS/2 keyboard connector

vEthernet connector

vVGA Monitor connector

vThree audio connectors (line in, line out, and microphone) on rear panel

vTwo audio connectors (microphone and headphone) on front panel

Expansion

vTwo 32-bit peripheral component interconnect (PCI) adapter slots

vTwo DIMM sockets

Power

v200 W power supply with manual voltage selection switch

vAutomatic 50/60 Hz input frequency switching

vAdvanced Power Management support

vAdvanced Configuration and Power Interface (ACPI) support

Security features

vUser and administrator passwords

vSupport for the addition of a cable (Kennsington) lock

vPadlock loop for securing the cover

vStartup sequence control

vStartup without diskette drive, keyboard, or mouse

vUnattended start mode

vDiskette and hard disk I/O control

vSerial and parallel port I/O control

vSecurity profile by device

IBM preinstalled software

Your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model)

Note: Not all countries or regions will have these operating systems.

vMicrosoft® Windows® XP Home

vMicrosoft Windows XP Professional

vMicrosoft Windows 2000

6 Hardware Maintenance Manual

Specifications

This section lists the specifications for the computer.

Dimensions

Width: 12.2 inches (309 mm)

Height: 3.3 inches (84 mm)

Depth: 13.6 inches (345 mm)

Weight

Minimum configuration as shipped: 7.4 kg (16.2 lbs)

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F)

Non-operating: 10° to 60°C (50° to 140°F)

Humidity:

Operating: 8% to 80%

Non-operating: 8% to 90%

Transit: 8% to 90%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac

Maximum: 137 V ac

Input frequency range: 57–63 Hz

Voltage switch setting: 115 V ac

High range:

Minimum: 180 V ac

Maximum: 265 V ac

Input frequency range: 47–53 Hz

Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate) 0.25 kVA

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts)

Maximum configuration: 463 Btu/hr (135 watts)

Airflow

Approximately 0.23 cubic meters per minute

Acoustical noise-emission values

Note: In this computer, fan speed is controlled by temperature, configuration, and software. Actual noise-emission values might be different from the stated values depending on the speed of the fan.

Average sound-pressure levels:

At operator position - 0.5 meters:

Idle: 33 dBA

Operating: 38 dBA

At bystander position - 1 meter:

Idle: 31 dBA

Operating: 37 dBA

Declared (upper limit) sound-power levels:

Idle: 4.6 bels

Operating: 5.0 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 3. General information 7

Available options

The following are some available options:

vExternal options

Parallel port devices, such as printers and external drives

Serial port devices, such as external modems and digital cameras

Audio devices, such as external speakers for the sound system

USB devices, such as printers, joysticks, and scanners

Security device, such as a cable lock

Monitors

vInternal options

System memory, called dual inline memory modules (DIMMs)

Peripheral component interconnect (PCI) adapters

CD-ROM, DVD, or CD-RW drive, hard disk drive, diskette drive, and other removable media drives

For the latest information about available options, see the following World Wide Web pages:

vhttp://www.pc.ibm.com/us/accessories/

vhttp://www.pc.ibm.com/ww/accessories/

Information may also be obtained by calling the following telephone numbers:

vWithin the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative.

vWithin Canada, call 1-800-565-3344 or 1-800-IBM-4YOU.

vOutside the United States and Canada, contact your IBM reseller or IBM marketing representative.

8 Hardware Maintenance Manual

Chapter 4. Diagnostics

The following tools are available to help identify and resolve hardware-related problems.

vSetup Utility program

vPower-On Self-Test (POST)

POST Beep Codes

Error Code Format

vDiagnostics program

vRecovery utility

Factory Contents

Partial recovery

vRepair utility

IBM Setup Utility program

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. The IBM Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

To start the IBM Setup Utility program, do the following:

1.If the computer is already on when you start this procedure, shut down the operating system and turn off the computer.

2.Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press Enter when you see the prompt. The Startup Interrupt Menu is displayed.

3.Press F1 to start the IBM Setup Utility.

Note: If a user password is set, you must type the password to continue. If an administrator password has been set, you cannot make any changes to configuration using the IBM Setup Utility program until you type your administrator password. See “Passwords” on page 103 for more information.

The IBM Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer. A sample

© Copyright IBM Corp. 2001

9

of the first IBM Setup Utility screen is shown here.

831941x

28KT10AUS

2810A IBM 1234567 02/22/02

[13:34:25]

[02/22/2002]

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings before you exit. Otherwise, your changes will not be saved.

10 Hardware Maintenance Manual

Product Recovery Program menu

Type 6826, 8317, 8318, and 8319 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download” on page 12.

At startup, the machine displays the following prompt:

To start the Product Recovery Program, press F11

Attention: Make sure all data is backed up to avoid loss when the Product

Recovery program is used.

After depressing F11, you are given the following options.

vFactory Contents

This utility reformats the hard drive and restores all original files.

vSystem utilities

1.Repair (Windows NT 4.0 and 2000 Only)

This runs the Windows NT 4.0 emergency repair utility.

2.Run Diagnostics

Runs the IBM Enhanced Diagnostic Program.

3.Create a Diagnostics Diskette

Creates a bootable diagnostic diskette.

4.System Information

Displays information about your computer configuration and allows the user to gather system information that would be needed during a Help Center call.

5.Create Recovery/Repair Diskette (Disk to Disk Solution Only)

Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk.

6.Recovery CD

In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing.

Chapter 4. Diagnostics 11

Diagnostics

The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see Symptom-to-FRU Indexon page 37.

Diagnostics program download

To download the Diagnostics program, do the following:

vGo to http://www.pc.ibm.com/support/us/.

vSearch for the machine Type and model in the Quick path to a productbox on the left.

vSelect Downloadable Files from the optoins on the left.

vSelect Diagnostic from the Downloadable files by categorypull down menu.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

vThe Enter key is used to select a menu item.

vThe Esc key is used to back up to the previous menu.

vFor online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1.Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2.Press F5 to automatically run all selected tests in all categories. See Test Selection.

3.From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See Test Selection.

4.Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Press Esc at any time to stop the testing process.

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 16.

Test selection

To select one or more tests, use the following procedure.

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

3.Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4.Repeat steps 2 and 3 above to select all desired tests.

12 Hardware Maintenance Manual

Test results

Diagnostics test results will produce the following error code format:

Function

Failure Type DeviceID

Date

ChkDigits

Text

Code

 

 

 

 

 

 

 

 

 

vFunction Code:

Represents the feature or function within the PC.

vFailure Type:

Represents the type of error encountered.

vDeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.

vDate:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

vChkDigits:

Contains a 2-digit check-digit value to ensure the following:

Diagnostics were run on the specified date.

Diagnostics were run on the specified IBM computer.

The diagnostic error code is recorded correctly.

vText:

Description of the error.

Note: See “Diagnostic error codes” on page 39 for error code listings.

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters

FDAT consists of the following subtests and features.

Fixed-Disk Tests:

vSeek Tests: - checks the physical operation of the drive head.

Linear Seek

Random Seek

Min-Max Seek

Butterfly Seek

vVerify Tests: - checks the integrity of the data present on the media.

Linear Verify

Chapter 4. Diagnostics 13

Random Verify

v Surface Scan Tests: - checks the drive media for defects.

Surface Scan (Linear)

Surface Scan (Aggressive) - this is disabled for normal customer use.

Surface Scan (Random)

vSMART: - checks the SMART functionality for drives that support SMART.

Start SMART Self-Test

Get SMART test results

Other Test Features:

vWrite-Splice Repair - detects and corrects Error Correction Code errors during Verify tests.

vAuto Spin Down - a gradual spin down of the drive platters to avoid damaging the media.

vManufacturer Log - an in-depth manufacturer supported log of errors on the drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive . However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives. Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI .If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

14 Hardware Maintenance Manual

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

vQuick Erase Hard Drive

vFull Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following steps.

vDestroys the Master Boot Record (MBR) on the hard drive.

vDestroys all copies of the FAT Table on all partitions (both the master and backup).

vDestroys the partition table.

vProvides messages that warn the user that this is a non-recoverable process.

Chapter 4. Diagnostics 15

The Full Erase Hard Drive provides a DOS utility that performs the following steps.

vPerforms all the steps in Quick Erase.

vProvides a DOS utility that writes random data to all sectors of the hard drive.

vProvide an estimate of time to completion along with a visual representation of completion status.

vProvides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1.Select the UTILITY option on the toolbar and press Enter.

2.Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

vPress F3 to activate the log file.

vPress F3 again to save the file to diskette or F2 to print the file.

16 Hardware Maintenance Manual

Chapter 5. Installing Options

This section contains information on adding or replacing customer options.

Installing external options

This section shows the various external connectors on the computer to which external options may be attached. When adding an external option, use the information in this section to identify the required connector, and then use the instructions that come with the option to make the connection and install any software or device drivers that are required for the option.

Locating controls and connectors on the front of the computer

The following illustration shows locations of the controls and connectors on the front of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Diskette drive

5

 

 

 

Hard disk drive activity indicator

2

Headphone connector

6

 

 

 

Power-on indicator

3

Microphone connector

7

 

 

 

Power button

4

USB connectors (4)

8

 

 

 

CD or DVD drive

© Copyright IBM Corp. 2001

17

Locating connectors on the rear of the computer

The following illustration shows locations of connectors on the rear of the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Serial connector

8

 

 

 

 

Audio line-out connector

2

PCI adapter slots

9

 

 

 

 

VGA monitor connector

3

Ethernet connector

10

 

 

 

USB connectors (2)

4

Parallel connector

11

 

 

 

 

PS/2 keyboard connector

5

Serial connector

12

 

 

 

PS/2 mouse connector

6

Microphone connector

13

 

 

 

Power cord connector

7

Audio line-in connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: Some connectors on the rear of your computer are color-coded to help determine where to connect the cables.

Obtaining device drivers

Device drivers for operating systems that are not preinstalled may be obtained at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device-driver files.

18 Hardware Maintenance Manual

Removing the cover

To remove the cover:

1.Shut down the operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

4.Remove the floor stand, if attached.

5.Remove the padlock or cable lock if installed.

6.Remove the two thumbscrews that secure the cover at the rear of the system unit.

7.Using the handle provided at the rear, pull the cover to the rear and lift it off.

Chapter 5. Installing Options 19

Removing the bezel

To remove the bezel:

1.Remove the cover. See “Removing the cover” on page 19.

2.Lift the three tabs holding the bezel in place and pull forward and off.

20 Hardware Maintenance Manual

Locating components

The following illustration will help you locate the various components in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

Diskette drive

6

Hard disk drive

2

 

 

 

System board

7

CD or DVD drive

3

 

 

 

DIMM connectors

8

Battery

4

 

 

 

PCI riser

9

Disk drive tray

5

 

 

 

Power supply

 

 

 

 

Chapter 5. Installing Options 21

Accessing system board components and drives

To access some components on the system board such as memory, the battery, and the Clear CMOS/BIOS recovery jumper, it may be necessary to slide the diskette and CD drive tray outward to the front of the computer.

To access system board components or drives:

1.Turn off the computer.

2.Remove the cover. See “Removing the cover” on page 19.

3.Remove the screw securing the drive tray to the riser card support.

4.Press in on the drive tray buttons at each side as shown, and slide tray forward to access drives.

Notes:

a.It may be necessary to disconnect some cables attached to the drives to allow the drive tray to slide out far enough to access some system board components. To remove the drive tray completely, disconnect all the cables attached to the diskette and CD drives.

b.Make sure you note the location of any cables that you disconnect from the drives.

5.Slide the drive tray to the front just far enough to access the necessary system board component.

6.If any PCI adapters are installed, remove the PCI riser and adapter cards. Do not remove any adapters from the riser card.

22 Hardware Maintenance Manual

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later.

The following illustration shows the locations of parts on the system board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

Microprocessor

8

 

 

 

 

Battery

2

 

DIMM connectors

9

 

 

 

 

Diskette drive connector

3

 

Front panel connector

10

 

 

 

Clear CMOS/BIOS recovery jumper

4

 

CD audio connector

11

 

 

 

System fan connector

5

 

PCI riser connector

12

 

 

 

Microprocessor fan connector

6

 

Secondary IDE connector

13

 

 

 

Main power

7

 

Primary IDE connector

14

 

 

 

Microprocessor power connector

Chapter 5. Installing Options 23

Installing memory

Type 6826, 8317, 8318, and 8319 computers have two connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 2 GB of system memory.

When installing memory, the following rules apply:

vUse 2.5 V, 184-pin, double data rate synchronous dynamic random access memory (DDR SDRAM), non-ECC DIMMs.

vUse 128 MB, 256 MB, 512 MB, or 1 GB DIMMs in any combination.

Note: Only DDR SDRAM DIMMs can be used.

To install DIMMs:

1.Access the system board. See “Accessing system board components and drives” on page 22.

2.Locate the DIMM connectors. See “Identifying parts on the system board” on page 23.

3.Open the retaining clips.

4.Make sure the notch in the DIMM aligns with the tab on the connector. Push or insert the memory module straight down into the connector until the retaining clips close.

5.Slide the CD and diskette drive tray back into position and reconnect any cables that were disconnected. Insert the holding screw.

Note: Be sure to align the drive tray properly on the drive tray tracks, otherwise the drive tray will not sit properly, nor will the cover attach properly.

6.Replace the PCI riser and adapters if it was removed.

24 Hardware Maintenance Manual

7.Replace the cover. See “Replacing the cover and connecting the cables” on page 30.

Installing PCI adapters

This section provides information and instructions for installing and removing PCI adapters. The computer has a riser card with two PCI expansion slots.

To install a PCI adapter:

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the PCI riser and adapters that are already installed.

3.Remove the adapter-slot-cover latch and the slot cover for the appropriate expansion slot.

4.Remove the adapter from its static-protective package

5.Install the adapter into the appropriate slot on the PCI riser.

6.Replace the adapter-slot-cover latch.

7.Install the PCI riser and adapters.

8.Replace the cover. See “Replacing the cover and connecting the cables” on page 30.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Chapter 5. Installing Options 25

Installing a drive in the disk drive tray

This section provides information and instructions for installing and removing internal drives.

Drives that are available for Type 6826, 8317, 8318, and 8319 computers are:

vHard disk drives

vTape drives

vCD drives or DVD drives

vDiskette and other removable media drives

When installing an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

To install a drive in the disk drive tray, follow these steps.

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the bezel. See “Removing the bezel” on page 20.

3.Remove the disk drive tray. See “Accessing system board components and drives” on page 22 and “Locating components” on page 21.

4.Install the drive into the bay. Align the screw holes, and insert the four screws.

26 Hardware Maintenance Manual

5.Reinstall the disk drive tray. Go to “Connecting a diskette drive” on page 28 or “Connecting an IDE CD drive”.

Note: Be sure to connect the system fan cable before sliding the disk drive tray back in.

6.Replace the bezel and cover.

Replacing the hard disk drive

To replace the hard disk drive, follow these steps.

1.Remove the cover. See “Removing the cover” on page 19.

2.Remove the disk drive tray. See “Accessing system board components and drives” on page 22.

3.Disconnect the signal and power cables from the existing hard disk drive and remove the drive. Do not disconnect the signal cable from the system board.

4.Insert the hard drive into the hard disk cage and secure with 4 screws.

5.Slide the hard disk cage into its slot and make sure the plastic retaining clip is secure. Connect the signal and power cables to the drive.

6.Reinstall the disk drive tray and connect the signal and power cables for the diskette and CD drives.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Connecting an IDE CD drive

1.Locate the signal cable that came with your computer or with the new drive.

2.Locate the secondary IDE connector on the system board. See “Identifying parts on the system board” on page 23.

3.Connect one end of the signal cable to the drive and the other to the secondary IDE connector on the system board.

4.If you have a CD-ROM drive audio cable, connect it to the drive and the system board. For the location of the CD audio connector, see “Identifying parts on the system board” on page 23.

Chapter 5. Installing Options 27

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Connecting a diskette drive

1.Locate the cable that came with your computer or with the new drive.

2.Locate the diskette drive connector on the system board. See “Identifying parts on the system board” on page 23.

3.Connect one end of the signal cable to the drive and the other to the diskette drive connector on the system board.

Note: Make sure the twisted end of the cable is plugged into the drive.

What to do next:

vTo work with another option, go to the appropriate section.

vTo complete the installation, go to “Replacing the cover and connecting the cables” on page 30.

Installing a cable lock

To help to protect against theft, an optional cable lock can be installed to secure the computer to a desk, table, or other fixture. This type of cable lock also automatically locks the computer cover to the chassis. The cable-lock latch on the computer accommodates the same type of cable lock used with many laptop computers. Cable Locks can be ordered directly from IBM. For more information, see Finding options from IBM in Access IBM.

28 Hardware Maintenance Manual

See the following illustration for cable lock installation.

Changing the battery

Type 6826, 8317, 8318, 8319 computers have a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when the computer is turned off.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety information” on page 109 for information about replacing and disposing of the battery.

To change the battery:

1.Refer to “Identifying parts on the system board” on page 23 and locate the battery.

2.Remove the PCI riser and any cables that impede access to the battery.

3.Remove the old battery.

Chapter 5. Installing Options 29

4. Install the new battery.

5.Reconnect any cables that were disconnected. Slide the drive tray back into the computer, making sure both side tabs lock.

6.Install the PCI riser and adapters if removed.

7.Replace the cover, and connect the cables. See “Replacing the cover and connecting the cables”.

Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery.

8.Turn on the computer and all attached devices.

9.Use the IBM Setup Utility program to set the date and time and any passwords.

Erasing a lost or forgotten password (clearing CMOS)

This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, go to Access IBM.

To erase a forgotten password:

1.Refer to “Accessing system board components and drives” on page 22.

2.Locate the Clear CMOS/BIOS recovery jumper on the system board. See “Identifying parts on the system board” on page 23.

3.Move the jumper from the standard position (pins 1 and 2, closest to the battery) to the maintenance or configure position (pins 2 and 3, farthest from the battery).

4.Slide both drive trays back into the computer and secure with the holding screws. Reconnect any cables that were disconnected.

5.Install the PCI riser and adapters.

6.Replace the cover, and connect the power cable. See “Replacing the cover and connecting the cables”.

7.Restart the computer, leave it on for approximately 10 seconds, and then turn off the computer.

8.Repeat step 1.

9.Move the jumper back to the standard (pins 1 and 2).

10.Reassemble the computer and replace the cover. See “Replacing the cover and connecting the cables”.

Replacing the cover and connecting the cables

After working with options, reinstall any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to your computer:

30 Hardware Maintenance Manual

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer.

2.Clear any cables that might impede the replacement of the cover.

3.Place the cover over the computer and slide it to the rear until it is fully closed. Secure the cover with the two thumbscrews.

4.If your computer is being placed in the vertical position, attach the floor stand.

Attention: To prevent overheating and possible component damage, always attach the floor stand when placing the computer in the vertical position.

5.Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of the computer” on page 18.

6.To update the configuration, see “IBM Setup Utility program” on page 9.

Chapter 5. Installing Options 31

32 Hardware Maintenance Manual

Chapter 6. FRU Removals

These removals are to be done by trained service technicians only.

Important: Before you install or remove any option, read “Safety information” on page 109. These precautions and guidelines will help you work safely.

Removing the retention bar and PCI riser card

To remove the retention bar and riser card, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on

page 19.

2.Disconnect all riser card cables and wires.

3.Remove the screws securing the retention bar and PCI riser card.

4. Lift the riser card out.

Replacing a microprocessor

To replace a microprocessor in any of the machine types, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on

page 19.

2.Remove the drive tray. See “Installing a drive in the disk drive tray” on page 26.

3.Remove the retention bar and riser card. See “Removing the retention bar and PCI riser card”.

© Copyright IBM Corp. 2001

33

4.Unscrew the fansink from the system board and carefully lift it off. The processor will come with it, attached to the bottom by thermal grease.

5.To remove the fansink from the processor, remove the assembly from the system board, and twist the processor to break the seal formed by the thermal grease and remove.

System board

To remove the system board, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on

page 19.

2.Remove the retention bar and riser card. See “Removing the retention bar and PCI riser card” on page 33.

3.Remove the drive tray. See “Installing a drive in the disk drive tray” on page 26.

4.Disconnect all wires connected to the system board.

5.Remove the fansink and processor. See “Replacing a microprocessor” on page 33.

6.Remove the 4 screws that attach the system board to the chassis.

7. Lift out the system board.

Power supply

To remove the power supply, do the following:

1.Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on

page 19.

34 Hardware Maintenance Manual

2.Remove the drive tray. See “Installing a drive in the disk drive tray” on page 26.

3.Remove the hard disk drive. See “Replacing the hard disk drive” on page 27.

4.Disconnect all power supply wires.

5.Remove the system board. See“System board” on page 34.

6.Remove the screws holding the power supply.

7. Lift out the power supply.

Chapter 6. FRU Removals 35

36 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with General Checkouton page 3. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 77.

Notes:

vIf you have both an error message and an incorrect audio response, diagnose the error message first.

vIf you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

vIf you did not receive any error message, look for a description of your error symptoms in the first part of this index.

vCheck the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

 

 

The start-up drive is not in the boot

Check the configuration and ensure the

sequence in configuration.

start-up drive is in the boot sequence.

 

 

No operating system installed on the boot

Install an operating system on the boot

drive.

drive.

 

 

The boot sector on the start-up drive is

The drive must be formatted, do the

corrupted.

following:

 

1. Attempt to access and recover (back-up)

 

the failing hard disk drive.

 

2. Using the operating systems programs,

 

format the hard disk drive.

 

 

The drive is defective.

Replace the hard disk drive.

 

 

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify

FRU/Action

 

 

Check the following for proper installation.

Reseat

v

Power Cord

 

v

On/Off Switch connector

 

v

On/Off Switch Power Supply connector

 

v

System Board Power Supply connectors

 

v

Microprocessor(s) connection

 

Check the power-on switch for continuity.

Power Cord

 

 

 

© Copyright IBM Corp. 2001

37

Check/Verify

FRU/Action

 

 

Check the power-on switch for continuity.

Power-on Switch

 

 

38 Hardware Maintenance Manual

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See Diagnosticson page 9 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code

FRU/Action

 

 

 

000-000-XXX

1.

No action

BIOS Test Passed

 

 

 

 

 

000-002-XXX

1.

Flash the system

BIOS Timeout

2.

System board

 

 

 

 

000-024-XXX

1.

Flash the system

BIOS Addressing test failure

2.

System board

 

 

 

 

000-025-XXX

1.

Flash the system

BIOS Checksum Value error

2.

Boot block

 

 

3.

System board

 

 

 

000-026-XXX

1.

Flash the system

FLASH data error

2.

Boot block

 

 

3.

System board

 

 

 

000-027-XXX

1.

Run Setup

BIOS Configuration/Setup error

2.

Flash the system

 

 

3.

Boot block

 

4.

System board

 

 

 

000-034-XXX

1.

Reboot the system

BIOS Buffer Allocation failure

2.

Flash the system

 

 

3.

Run memory test

 

4.

System board

 

 

 

000-035-XXX

1.

Flash the system

BIOS Reset Condition detected

2.

System board

 

 

 

 

000-036-XXX

1.

Flash the system

BIOS Register error

2.

Boot block

 

 

3.

System board

 

 

 

000-038-XXX

1.

Flash the system

BIOS Extension failure

2.

Adapter card

 

 

3.

System board

 

 

 

000-039-XXX

1.

Flash the system

BIOS DMI data error

2.

System board

 

 

 

 

000-195-XXX

1.

Information

BIOS Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

000-196-XXX

1.

Press F3 to review the log file

BIOS test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

Chapter 7. Symptom-to-FRU Index 39

Diagnostic Error Code

FRU/Action

 

 

 

000-197-XXX

1.

Make sure the component that is called

BIOS test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

000-198-XXX

1.

If a component is called out, make sure

BIOS test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

000-199-XXX

1.

Go to the Undetermined problems

BIOS test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

000-250-XXX

1.

Flash the system

BIOS APM failure

2.

System board

 

 

 

 

000-270-XXX

1.

Flash the system

BIOS ACPI failure

2.

System board

 

 

 

 

001-000-XXX

1.

No action

System Test Passed

 

 

 

 

 

001-00X-XXX

1.

System board

System Error

 

 

 

 

 

001-01X-XXX

1.

System board

System Error

 

 

 

 

 

001-024-XXX

1.

System board

System Addressing test failure

 

 

 

 

 

001-025-XXX

1.

Flash the system

System Checksum Value error

2.

System board

 

 

 

 

001-026-XXX

1.

Flash the system

System FLASH data error

2.

System board

 

 

 

 

001-027-XXX

1.

Run Setup

System Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

001-032-XXX

1.

System board

System Device Controller failure

 

 

 

 

 

001-034-XXX

1.

Reboot the system

System Device Buffer Allocation failure

2.

Flash the system

 

 

3.

Run memory test

 

4.

System board

 

 

 

001-035-XXX

1.

System board

System Device Reset condition detected

 

 

 

 

 

001-036-XXX

1.

System board

System Register error

 

 

 

 

 

40 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

001-038-XXX

1.

Adapter card

System Extension failure

2.

System board

 

 

 

 

001-039-XXX

1.

Flash the system

System DMI data structure error

2.

System board

 

 

 

 

001-040-XXX

1.

Power-off/on system and re-test

System IRQ failure

2.

System board

 

 

 

 

001-041-XXX

1.

Power-off/on system and re-test

System DMA failure

2.

System board

 

 

 

 

001-195-XXX

1.

Information

System Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

001-196-XXX

1.

Press F3 to review the log file

System test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

001-197-XXX

1.

Make sure the component that is called

System test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

001-198-XXX

1.

If a component is called out, make sure

System test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to the Undetermined problems

 

 

section

 

 

 

001-199-XXX

1.

Go to the Undetermined problems

System test failed, cause unknown

 

section

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

001-250-XXX

1.

System board

System ECC error

 

 

 

 

 

001-254-XXX

1.

System board

001-255-XXX

 

 

001-256-XXX

 

 

001-257-XXX

 

 

System DMA error

 

 

 

 

 

001-260-XXX

1.

System board

001-264-XXX

 

 

System IRQ error

 

 

 

 

 

001-268-XXX

1.

Device on IRQ1

System IRQ1 failure

2.

System board

 

 

 

 

001-269-XXX

1.

Device on IRQ2

System IRQ2 failure

2.

System board

 

 

 

 

001-270-XXX

1.

Device on IRQ3

System IRQ3 failure

2.

System board

 

 

 

 

Chapter 7. Symptom-to-FRU Index 41

Diagnostic Error Code

FRU/Action

 

 

 

001-271-XXX

1.

Device on IRQ4

System IRQ4 failure

2.

System board

 

 

 

 

001-272-XXX

1.

Device on IRQ5

System IRQ5 failure

2.

System board

 

 

 

 

001-273-XXX

1.

Diskette Cable

System IRQ6

2.

Diskette drive

(diskette drive) failure

3.

System board

 

 

 

 

001-274-XXX

1.

Device on IRQ7

System IRQ7 failure

2.

System board

 

 

 

 

001-275-XXX

1.

Device on IRQ8

System IRQ8 failure

2.

System board

 

 

 

 

001-276-XXX

1.

Device on IRQ9

System IRQ9 failure

2.

System board

 

 

 

 

001-277-XXX

1.

Device on IRQ10

System IRQ10 failure

2.

System board

 

 

 

 

001-278-XXX

1.

Device on IRQ11

System IRQ11 failure

2.

System board

 

 

 

 

001-279-XXX

1.

Device on IRQ12

System IRQ12 failure

2.

System board

 

 

 

 

001-280-XXX

1.

Device on IRQ13

System IRQ13 failure

2.

System board

 

 

 

 

001-281-XXX

1.

Hard disk drive cable

System IRQ14

2.

Hard disk drive

(hard disk drive) failure

3.

System board

 

 

 

 

001-282-XXX

1.

Device on IRQ15

System IRQ15 failure

2.

System board

 

 

 

 

001-286-XXX

1.

System board

001-287-XXX

 

 

001-288-XXX

 

 

System Timer failure

 

 

 

 

 

001-292-XXX

1.

Run Setup and re-test

System CMOS

2.

System board

RAM error

 

 

 

 

 

001-293-XXX

1.

Battery

System CMOS Battery

2.

System board

 

 

 

 

001-298-XXX

1.

Flash the system

System RTC date/time update failure

2.

System board

 

 

 

 

001-299-XXX

1.

System board

System RTC periodic interrupt failure

 

 

 

 

 

001-300-XXX

1.

System board

System RTC Alarm failure

 

 

 

 

 

42 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

001-301-XXX

1.

Flash the system

System RTC Century byte error

2.

System board

 

 

 

 

005-000-XXX

1.

No action

Video Test Passed

 

 

 

 

 

005-00X-XXX

1.

Video card, if installed

Video error

2.

System board

 

 

 

 

005-010-XXX

1.

Video card, if installed

005-011-XXX

2.

System board

005-012-XXX

 

 

005-013-XXX

 

 

Video Signal failure

 

 

 

 

 

005-016-XXX

1.

Video Ram

Video Simple Pattern

2.

Video card, if installed

test failure

3.

System board

 

 

 

 

005-024-XXX

1.

Video card, if installed

Video Addressing test failure

2.

System board

 

 

 

 

005-025-XXX

1.

Video card, if installed

Video Checksum Value error

2.

System board

 

 

 

 

005-027-XXX

1.

Run Setup

Video Configuration/Setup error

2.

Video drivers update

 

 

3.

Video card, if installed

 

4.

System board

 

 

 

005-031-XXX

1.

Video cable

Video Device Cable failure

2.

Monitor

 

 

3.

Video card, if installed

 

4.

System board

 

 

 

005-032-XXX

1.

Video card, if installed

Video Device Controller failure

2.

System board

 

 

 

 

005-036-XXX

1.

Video card, if installed

Video Register error

2.

System board

 

 

 

 

005-038-XXX

1.

Video card, if installed

System BIOS extension failure

2.

System board

 

 

 

 

005-040-XXX

1.

Video card, if installed

Video IRQ failure

2.

System board

 

 

 

 

005-195-XXX

1.

Information

Video Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

005-196-XXX

1.

Press F3 to review the log file

Video test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

Chapter 7. Symptom-to-FRU Index 43

Diagnostic Error Code

FRU/Action

 

 

 

005-197-XXX

1.

Make sure the component that is called

Video test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

005-198-XXX

1.

If a component is called out, make sure

Video test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

005-199-XXX

1.

Go to the Undetermined problems

Video test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

005-2XX-XXX

1.

Video card, if installed

005-3XX-XXX

2.

System board

Video subsystem error

 

 

 

 

 

006-000-XXX

1.

No action

Diskette interface Test Passed

 

 

 

 

 

006-0XX-XXX

1.

Diskette drive Cable

Diskette interface error

2.

Diskette drive

 

 

3.

System board

 

 

 

006-195-XXX

1.

Information

Diskette interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

006-196-XXX

1.

Press F3 to review the log file

Diskette interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

006-197-XXX

1.

If a component is called out, make sure

Diskette interface test warning

 

it is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

006-198-XXX

1.

If a component is called out, make sure

Diskette interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

006-199-XXX

1.

Go to the Undetermined problems

Diskette interface test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

006-25X-XXX

1.

Diskette drive cable

Diskette interface Error

2.

Diskette drive

 

 

3.

System board

 

 

 

44 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

011-000-XXX

1.

No action

Serial port Interface Test Passed

 

 

 

 

 

011-001-XXX

1.

Remove external serial device, if

Serial port Presence

 

present

 

 

 

2. Run setup, enable port

 

3.

System board

 

 

 

011-002-XXX

1.

System board

011-003-XXX

 

 

Serial port Timeout/Parity error

 

 

 

 

 

011-013-XXX

1.

System board

011-014-XXX

 

 

Serial port Control Signal/Loopback test

 

 

failure

 

 

 

 

 

011-015-XXX

1.

Wrap plug

Serial port External Loopback failure

 

Note: Ensure the wrap plug is removed

 

 

 

 

after testing is completed. Otherwise, the

 

 

system may not shut down properly.

 

2.

System board

 

 

 

011-027-XXX

1.

Run Setup, enable port

Serial port Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

011-03X-XXX

1.

System board

011-04X-XXX

 

 

Serial port failure

 

 

 

 

 

011-195-XXX

1.

Information

Serial port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

011-196-XXX

1.

Press F3 to review the log file

Serial port test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

011-197-XXX

1.

Make sure the component that is called

Serial port test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

011-198-XXX

1.

If a component is called out, make sure

Serial port test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to the Undetermined problems

 

 

section

 

 

 

011-199-XXX

1.

Go to the Undetermined problems

Serial port test failed, cause unknown

 

section

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

011-2XX-XXX

1.

External serial device

Serial port signal failure

2.

System board

 

 

 

 

Chapter 7. Symptom-to-FRU Index 45

Diagnostic Error Code

FRU/Action

 

 

 

014-000-XXX

1.

No action

Parallel port Interface Test Passed

 

 

 

 

 

014-001-XXX

1.

Remove external parallel device, if

Parallel port Presence

 

present

 

 

 

2. Run setup, enable port

 

3.

System board

 

 

 

014-002-XXX

1.

System board

014-003-XXX

 

 

Parallel port Timeout/Parity error

 

 

 

 

 

014-013-XXX

1.

System board

014-014-XXX

 

 

Parallel port Control Signal/Loopback test

 

 

failure

 

 

 

 

 

014-015-XXX

1.

Wrap plug

Parallel port External Loopback failure

2.

System board

 

 

 

 

014-027-XXX

1.

Run Setup, enable port

Parallel port Configuration/Setup error

2.

Flash the system

 

 

3.

System board

 

 

 

014-03X-XXX

1.

System board

014-04X-XXX

 

 

Parallel port failure

 

 

 

 

 

014-195-XXX

1.

Information

Parallel port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

014-196-XXX

1.

Press F3 to review the log file

Parallel port test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

014-197-XXX

1.

Make sure the component that is called

Parallel port test warning

 

out is connected and/or enabled

 

 

 

2. Re-run test

 

3. Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

014-198-XXX

1.

If a component is called out, make sure

Parallel port test aborted

 

it is connected and/or enabled

 

 

 

2. Flash the system and re-test

 

3. Go to the Undetermined problems

 

 

section

 

 

 

014-199-XXX

1.

Go to the Undetermined problems

Parallel port test failed, cause unknown

 

section

 

 

 

2. Flash the system and re-test

 

3. Replace component under function test

 

 

 

014-2XX-XXX

1.

External parallel device

014-3XX-XXX

2.

System board

Parallel port failure

 

 

 

 

 

015-000-XXX

1.

No action

USB port Interface Test Passed

 

 

 

 

 

46 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

015-001-XXX

1.

Remove USB device(s) and re-test

USB port Presence

2.

System board

 

 

 

 

015-002-XXX

1.

Remove USB device(s) and re-test

USB port Timeout

2.

System board

 

 

 

 

015-015-XXX

1.

Remove USB device(s) and re-test

USB port External Loopback failure

2.

System board

 

 

 

 

015-027-XXX

1.

Flash the system

USB port Configuration/Setup error

2.

System board

 

 

 

 

015-032-XXX

1.

System board

USB port Device Controller failure

 

 

 

 

 

015-034-XXX

1.

Reboot the system

USB port buffer

2.

Flash the system

allocation failure

3.

Run memory test

 

 

4.

System board

 

 

 

015-035-XXX

1.

Remove USB device(s) and re-test

USB port Reset condition detected

2.

System board

 

 

 

 

015-036-XXX

1.

System board

USB port Register error

 

 

 

 

 

015-040-XXX

1.

Run setup and check for conflicts

USB port IRQ failure

2.

Flash the system

 

 

3.

System board

 

 

 

015-195-XXX

1.

Information

USB port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

015-196-XXX

1.

Press F3 to review the log file

USB port test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

015-197-XXX

1.

Make sure the component that is called

USB port test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

015-198-XXX

1.

If a component is called out, make sure

USB port test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

015-199-XXX

1.

Go to the Undetermined problems

USB port test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

018-000-XXX

1.

No action

PCI Card Test Passed

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 47

Diagnostic Error Code

FRU/Action

 

 

 

018-0XX-XXX

1.

Riser card, if installed

PCI Card Failure

2.

System board

 

 

 

 

018-195-XXX

1.

PCI card

PCI Card Test aborted by user

2.

Information

 

 

3.

Re-start the test, if necessary

 

 

 

018-196-XXX

1.

Press F3 to review the log file

PCI Card test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

018-197-XXX

1.

Make sure the component that is called

PCI Card test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

018-198-XXX

1.

Make sure the component that is called

PCI Card test aborted

 

out is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

018-199-XXX

1.

Go to the Undetermined problems

PCI Card test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

018-250-XXX

1.

PCI card

PCI Card Services error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

020-000-XXX

1.

No action

PCI Interface Test Passed

 

 

 

 

 

020-0XX-XXX

1.

PCI card

PCI Interface error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

020-195-XXX

1.

Information

PCI Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

020-196-XXX

1.

Press F3 to review the log file

PCI test halt, error threshold exceeded

2.

Re-start the test to reset the log file

 

 

 

 

020-197-XXX

1.

Make sure the component that is called

PCI test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

48 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

020-198-XXX

1.

If a component is called out, make sure

PCI test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

020-199-XXX

1.

Go to the Undetermined problems

PCI test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

020-262-XXX

1.

PCI card

PCI system error

2.

Riser card, if installed

 

 

3.

System board

 

 

 

025-000-XXX

1.

No action

IDE interface Test Passed

 

 

 

 

 

025-00X-XXX

1.

IDE signal cable

025-01X-XXX

2.

Check power supply

IDE interface failure

3.

IDE device

 

 

4.

System board

 

 

 

025-027-XXX

1.

IDE signal cable

IDE interface Configuration/Setup error

2.

Flash the system

 

 

3.

IDE device

 

4.

System board

 

 

 

025-02X-XXX

1.

IDE signal cable

025-03X-XXX

2.

Check power supply

025-04X-XXX

3.

IDE device

IDE Interface failure

 

4.

System board

 

 

 

025-195-XXX

1.

Information

IDE interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

025-196-XXX

1.

Press F3 to review the log file

IDE interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

025-197-XXX

1.

Make sure the component that is called

IDE interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

025-198-XXX

1.

If a component is called out, make sure

IDE interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

Chapter 7. Symptom-to-FRU Index 49

Diagnostic Error Code

FRU/Action

 

 

 

025-199-XXX

1.

Go to the Undetermined problems

IDE interface test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

030-000-XXX

1.

No action

SCSI interface Test Passed

 

 

 

 

 

030-00X-XXX

1.

SCSI signal cable

030-01X-XXX

2.

Check power supply

SCSI interface failure

3.

SCSI device

 

 

4.

SCSI adapter card, if installed

 

5.

System board

 

 

 

030-027-XXX

1.

SCSI signal cable

SCSI interface Configuration/Setup error

2.

Flash the system

 

 

3.

SCSI device

 

4.

SCSI adapter card, if installed

 

5.

System board

 

 

 

030-03X-XXX

1.

SCSI signal cable

030-04X-XXX

2.

Check power supply

SCSI interface error

3.

SCSI device

 

 

4.

SCSI adapter card, if installed

 

5.

installed System board

 

 

 

030-195-XXX

1.

Information

SCSI interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

030-196-XXX

1.

Press F3 to review the log file

SCSI interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

030-197-XXX

1.

Make sure the component that is called

SCSI interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

030-198-XXX

1.

If a component is called out, make sure

SCSI interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

030-199-XXX

1.

Go to the Undetermined problems

SCSI interface test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

035-000-XXX

1.

No action

RAID interface Test Passed

 

 

 

 

 

50 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

035-0XX-XXX

1.

RAID signal cable

RAID interface Failure

2.

RAID device

 

 

3.

RAID adapter card, if installed

 

4.

System board

 

 

 

035-195-XXX

1.

Information

RAID interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

035-196-XXX

1.

Press F3 to review the log file

RAID interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

035-197-XXX

1.

Make sure the component that is called

RAID interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

035-198-XXX

1.

If a component is called out, make sure

RAID interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

035-199-XXX

1.

Go to the Undetermined problems

RAID interface test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

071-000-XXX

1.

No action

Audio port Interface Test Passed

 

 

 

 

 

071-00X-XXX

1.

Run Setup

071-01X-XXX

2.

Flash the system

071-02X-XXX

3.

System board

Audio port error

 

 

 

071-03X-XXX

1.

Speakers

Audio port failure

2.

Microphone

 

 

3.

Audio card, if installed

 

4.

System board

 

 

 

071-04X-XXX

1.

Run Setup

Audio port failure

2.

Audio card, if installed

 

 

3.

System board

 

 

 

071-195-XXX

1.

Information

Audio port Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

071-196-XXX

1.

Press F3 to review the log file

Audio port test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 51

Diagnostic Error Code

FRU/Action

 

 

 

071-197-XXX

1.

Make sure the component that is called

Audio port test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

071-198-XXX

1.

If a component is called out, make sure

Audio port test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

071-199-XXX

1.

Go to the Undetermined problems

Audio port test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

071-25X-XXX

1.

Speakers

Audio port failure

2.

Audio card, if installed

 

 

3.

System board

 

 

 

080-000-XXX

1.

No action

Game Port interface Test Passed

 

 

 

 

 

080-XXX-XXX

1.

Remove the game port device and

Game Port interface Error

 

re-test the system

 

 

 

 

 

080-195-XXX

1.

Information

Game Port interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

080-196-XXX

1.

Press F3 to review the log file

Game Port interface test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

080-197-XXX

1.

Make sure the component that is called

Game Port interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

080-198-XXX

1.

If a component is called out, make sure

Game Port interface test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

080-199-XXX

1.

Go to the Undetermined problems

Game Port interface test failed, cause

 

section

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

086-000-XXX

1.

No action

Mouse Port interface Test Passed

 

 

 

 

 

086-001-XXX

1.

Mouse

Mouse Port interface Presence

2.

System board

 

 

 

 

52 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

086-032-XXX

1.

Mouse

Mouse Port interface Device controller

2.

System board

failure

 

 

 

 

 

086-035-XXX

1.

Mouse

Mouse Port interface Reset

2.

System board

 

 

 

 

086-040-XXX

1.

Run Setup

Mouse Port interface IRQ failure

2.

Mouse

 

 

3.

System board

 

 

 

086-195-XXX

1.

Information

Mouse Port interface Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

086-196-XXX

1.

Press F3 to review the log file

Mouse Port interface test halt, error

2.

Re-start the test to reset the log file

threshold exceeded

 

 

 

 

 

086-197-XXX

1.

Make sure the component that is called

Mouse Port interface test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

086-198-XXX

1.

If a component is called out, make sure it

Mouse Port interface test aborted

 

is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

086-199-XXX

1.

Go to the Undetermined problems

Mouse Port interface test failed, cause

 

section

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

089-000-XXX

1.

No action

Microprocessor Test Passed

 

 

 

 

 

089-XXX-XXX

1.

Microprocessor(s)

Microprocessor failure

2.

System board

 

 

 

 

089-195-XXX

1.

Information

Microprocessor Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

089-196-XXX

1.

Press F3 to review the log file

Microprocessor test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

089-197-XXX

1.

Make sure the component that is called

Microprocessor test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

089-198-XXX

1.

Flash the system and re-test

Microprocessor test aborted

2.

Go to the Undetermined problems

 

 

 

section

 

 

 

Chapter 7. Symptom-to-FRU Index 53

Diagnostic Error Code

FRU/Action

 

 

 

089-199-XXX

1.

If a component is called out, make sure

Microprocessor test failed, cause unknown

 

it is connected and/or enabled

 

 

 

2.

Go to the Undetermined problems

 

 

section

 

3.

Flash the system and re-test

 

4.

Replace component under function test

 

 

 

170-000-XXX

1.

No action

Voltage Sensor(s) Test Passed

 

 

 

 

 

170-0XX-XXX

1.

Flash system

Voltage Sensor(s) failure

2.

System board

 

 

 

 

170-195-XXX

1.

Information

Voltage Sensor(s) Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

170-196-XXX

1.

Press F3 to review the log file

Voltage Sensor(s) test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

170-197-XXX

1.

Make sure the component that is called

Voltage Sensor(s) test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

170-198-XXX

1.

If a component is called out, make sure

Voltage Sensor(s) test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to the Undetermined problems

 

 

section

 

 

 

170-199-XXX

1.

Go to the Undetermined problems

Voltage Sensor(s) test failed, cause unknown

 

section

 

 

 

2.

Flash the system and re-test

 

3.

Replace component under function test

 

 

 

170-250-XXX

1.

Power supply

170-251-XXX

2.

System board

Voltage Sensor(s) Voltage limit error

 

 

 

 

 

170-254-XXX

1.

Voltage Regulator Module (VRM)

Voltage Sensor(s) Voltage Regulator Module

2.

Microprocessor

error

3.

System board

 

 

 

 

175-000-XXX

1.

No action

Thermal Sensor(s) Test Passed

 

 

 

 

 

175-0XX-XXX

1.

Flash system

Thermal Sensor(s) failure

2.

System board

 

 

 

 

175-195-XXX

1.

Information

Thermal Sensor(s) Test aborted by user

2.

Re-start the test, if necessary

 

 

 

 

175-196-XXX

1.

Press F3 to review the log file

Thermal Sensor(s) test halt, error threshold

2.

Re-start the test to reset the log file

exceeded

 

 

 

 

 

54 Hardware Maintenance Manual

Diagnostic Error Code

FRU/Action

 

 

 

175-197-XXX

1.

Make sure the component that is called

Thermal Sensor(s) test warning

 

out is connected and/or enabled

 

 

 

2.

Re-run test

 

3.

Component that is called out in warning

 

 

statement

 

4.

Component under test

 

 

 

175-198-XXX

1.

If a component is called out, make sure

Thermal Sensor(s) test aborted

 

it is connected and/or enabled

 

 

 

2.

Flash the system and re-test

 

3.

Go to Undetermined problemssection

 

 

 

175-199-XXX

1.

Go to the Undetermined problems

Thermal Sensor(s) test failed, cause

 

section

unknown

 

2.

Flash the system and re-test

 

 

3.

Replace component under function test

 

 

 

175-250-XXX

1.

Check fans

175-251-XXX

2.

Check Power supply

Thermal Sensor(s) limit error

3.

Microprocessor

 

 

4.

System board

 

 

 

185-000-XXX

1.

No action

Asset Security Test Passed

 

 

 

 

 

185-XXX-XXX

1.

Flash system

Asset Security failure

2.

System board

 

 

 

 

185-278-XXX

1.

Assure Asset Security Enabled

Asset Security Chassis Intrusion

2.

C2 Cover Switch

 

 

3.

System board

 

 

 

201-000-XXX

1.

No action

System Memory Test Passed

 

 

 

 

 

201-XXX-XXX

1.

Replace the memory module called out

System Memory error

 

by the test

 

 

 

2.

System board

 

 

 

202-000-XXX

1.

No action

System Cache Test Passed

 

 

 

 

 

202-XXX-XXX

1.

Cache, if removable

System Cache error

2.

System board

 

 

3.

Microprocessor

 

 

 

206-000-XXX

1.

No action

Diskette Drive Test Passed

 

 

 

 

 

206-XXX-XXX

1.

Diskette Drive Cable

Diskette Drive error

2.

Check power supply voltages

 

 

3.

Diskette drive

 

4.

System board

 

 

 

215-000-XXX

1.

No action

CD-ROM Drive Test Passed

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 55

Diagnostic Error Code

FRU/Action

 

 

 

215-XXX-XXX

1.

CD-ROM Drive Cable

CD-ROM Drive error

2.

Check power supply voltages

 

 

3.

CD-ROM drive

 

4.

System board

 

 

 

217-000-XXX

1.

No action

Hard Disk Drive Test Passed

 

 

 

 

 

217-25X-XXX

1.

Hard Disk Drive Cable

217-26X-XXX

2.

Check power supply voltages

Hard Disk Drive (IDE) error

3.

Hard Disk drive (IDE)

 

 

4.

System board

 

 

 

217-28X-XXX

1.

Hard Disk Drive Cable

217-29X-XXX

2.

Check power supply voltages

Hard Disk Drive (SCSI) error

3.

Hard Disk drive (SCSI)

 

 

4.

SCSI adapter card

 

5.

System board

 

 

 

220-000-XXX

1.

No action

Hi-Capacity Cartridge Drive Test Passed

 

 

 

 

 

220-XXX-XXX

1.

Remove the Hi-Capacity Cartridge

Hi-Capacity Cartridge Drive error

 

Drive and re-test the system

 

 

 

 

 

301-XXX-XXX

1.

Keyboard

Keyboard error

2.

Check and test mouse

 

 

3.

System board

 

 

 

301-000-XXX

1.

No action

Keyboard Test Passed

 

 

 

 

 

302-000-XXX

1.

No action

Mouse Test Passed

 

 

 

 

 

302-XXX-XXX

1.

Mouse

Mouse error

2.

Check and test Keyboard

 

 

3.

System board

 

 

 

303-000-XXX

1.

No action

Joystick Test Passed

 

 

 

 

 

303-XXX-XXX

1.

Remove the Joystick and re-test the

Joystick error

 

system

 

 

 

 

 

305-000-XXX

1.

No action

Monitor DDC Test Passed

 

 

 

 

 

305-250-XXX

1.

Run Setup to enable DDC

Monitor DDC self test failure

2.

Cable

 

 

3.

Monitor

 

4.

Video card

 

5.

System board

 

 

 

415-000-XXX

1.

No action

Modem Test Passed

 

 

 

 

 

415-XXX-XXX

1.

Remove the Modem and re-test the

Modem error

 

system

 

 

 

 

 

56 Hardware Maintenance Manual

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps

Description

 

 

 

1-2-X

v

One beep

 

v A pause (or break)

 

v

Two beeps

 

v A pause (or break)

 

v

Any number of breaks

4

Four continuous beeps

 

 

 

Use the following table to diagnose beep symptoms.

Beep Symptom

FRU/Action

 

 

 

1-1-3

1.

Run Setup

CMOS read-write error

2.

System Board

 

 

 

 

1-2-2-3

1.

System Board

ROM BIOS check error

 

 

 

 

 

1-2-1

1.

System Board

Programmable Interval Timer failed

 

 

 

 

 

1-2-2 DMA Initialization failed

1.

System Board

 

 

 

 

1-2-3 DMA page register write/read failed

1.

System Board

 

 

 

 

1-2-4 RAM refresh verification failed

1.

DIMM

 

 

2.

System Board

 

 

 

1-3-3-1 1st 64K RAM test failed

1.

DIMM

 

 

2.

System Board

 

 

 

1-3-2 1st 64K RAM parity test failed

1.

DIMM

 

 

2.

Processor

 

3.

System Board

 

 

 

2-2-3-1

1.

System Board

Interrupt vector loading test failed

 

 

 

 

 

2-1-1 Secondary DMA register failed

1.

System Board

 

 

 

 

2-1-2

1.

System Board

Primary DMA register failed

 

 

 

 

 

2-1-3 Primary interrupt mask register failed

1.

System Board

 

 

 

 

2-1-4 Secondary interrupt mask register

1.

System Board

failed

 

 

 

 

 

2-2-1 Interrupt vector loading failed

1.

System Board

 

 

 

 

1-3-1-3 Keyboard controller failed

1.

System Board

 

 

2.

Keyboard

 

 

 

2-2-3

1.

Battery

CMOS power failure and checksum checks

2.

System Board

failed

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 57

Beep Symptom

FRU/Action

 

 

 

2-2-4 CMOS configuration info validation

1.

Battery

failed

2.

System Board

 

 

 

 

2-3-1 Screen initialization failed

1.

Jumper on J28

 

 

2.

System Board

 

 

 

2-3-2 Screen memory failed

1.

System Board

 

 

 

 

2-3-3 Screen retrace failed

1.

System Board

 

 

 

 

1-2 Search for video ROM failed

1.

System Board

 

 

 

 

All other beep code sequences

1.

System Board

 

 

 

 

Continuous beep

1.

System Board

 

 

 

 

Repeating short beeps

1.

Keyboard stuck key

 

 

2.

Keyboard Cable

 

3.

System Board

 

 

 

58 Hardware Maintenance Manual

No-beep symptoms

Symptom/Error

FRU/Action

 

 

 

No beep during POST but computer works

1.

System Board

correctly.

 

 

 

 

 

No beep during POST.

1.

See “Undetermined problems” on page

 

 

 

77.

 

2.

System Board

 

3.

Memory Module

 

4.

Any Adapter or Device

 

5.

Riser Card

 

6.

Power Cord

 

7.

Power Supply

 

 

 

Chapter 7. Symptom-to-FRU Index 59

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

vChecks some basic system-board operations

vChecks the memory operation

vStarts the video operation

vVerifies that the diskette drive is working

vVerifies that the hard disk drive is working

If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears.

Note:

Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1.Select Start Options in the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9).

2.Set Power-On Self-Test to Enhanced.

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

In the following index, X can represent any number.

POST Error Code

FRU/Action

 

 

 

000

1.

Verify adapter device and Bus Master

SCSI Adapter not enabled

 

fields are enabled in PCI configuration

 

 

 

 

program. See documentation shipped

 

 

with computer.

 

 

 

02X

1.

SCSI Adapter

 

 

 

 

08X

1.

SCSI Cable

Check SCSI terminator installation.

2.

SCSI Terminator

 

 

3.

SCSI Device

 

4.

SCSI Adapter

 

 

 

101

1.

System Board

System board interrupt failure

 

 

 

 

 

102

1.

System Board

System board timer error

 

 

 

 

 

106

1.

System Board

 

 

 

 

110

1.

Memory Module

System board memory parity error

2.

System Board

 

 

 

 

60 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

111

1.

Reseat adapters

I/O channel parity error

2.

Any adapter

 

 

3.

Riser card

 

4.

System Board

 

 

 

114

1.

Adapter Memory

Adapter ROM error

2.

System Board

 

 

3.

Riser card

 

 

 

129

1.

Processor

Internal cache test error

2.

L2 Cache Memory

 

 

3.

System Board

 

 

 

135 Fan failure

1.

Fan

 

 

2.

System board

 

 

 

151

1.

System Board

System board failure

 

 

 

 

 

161

1.

Run Setup

Bad CMOS battery

2.

CMOS Backup Battery (see “Safety

 

 

 

information” on page 109)

 

3.

System Board

 

 

 

162

1.

Run Setup and verify Configuration

Configuration mismatch

2.

Had a device been added, removed,

 

 

 

changed location? If not, suspect that

 

 

device.

 

3.

Power-on external devices first, then

 

 

power-on computer

 

4.

CMOS Backup Battery (see “Safety

 

 

information” on page 109)

 

 

System Board

 

5.

System Board

 

 

 

163

1.

Time and Date Set

Date and Time Incorrect

2.

CMOS Backup Battery (see “Safety

 

 

 

information” on page 109)

 

3.

System Board

 

 

 

164

1.

Run Setup. Check System Summary

Memory Size Error

 

menu for memory size change. (See

 

 

 

 

“IBM Setup Utility program” on

 

 

page 9.)

 

2.

Run the Extended Memory Diagnostic

 

 

tests

 

 

 

166

1.

Run Flash Recovery using Boot Block.

Boot Block Check Sum Error

 

See “Flash recovery boot block jumper”

 

 

 

 

on page 105.

 

2.

System Board

 

 

 

167

1.

Run Setup. Check Stepping level for

No Processor BIOS Update Found

 

the BIOS level needed, then perform

 

 

 

 

the flash update.

 

2.

Processor

 

 

 

Chapter 7. Symptom-to-FRU Index 61

POST Error Code

FRU/Action

 

 

 

 

168

 

1.

Run Setup. Check to see that Ethernet

Alert on LAN error

 

and Alert on LAN are enabled.

 

 

 

 

 

2.

System Board

 

 

 

17X, 18X

1.

C2 Security

 

 

 

 

 

 

175

Primary Copy of Secure Data is

1.

Run Configuration. See “IBM Setup

damaged

 

Utility program” on page 9.

 

 

 

 

 

2.

System Board

 

 

 

 

176

The System has been tampered with

1.

Covers were removed from the

 

 

 

 

 

computer

 

 

 

 

177

 

1.

System Board

Corrupted Administrator Password

 

 

 

 

 

 

178

 

1.

System Board

 

 

 

 

 

 

179

Boot Integrity Services Segment Error

1.

System Board

 

 

 

 

 

 

183

 

1.

Enter the administrator password

 

 

 

 

 

 

184

 

1.

Make sure Asset Care and Asset ID are

Asset Control Antenna not detected

 

enabled in Configuration/Setup

 

 

 

 

 

2.

RFID Antenna

 

 

3.

System Board

 

 

 

 

185

 

1.

Set configuration and reinstall the boot

Corrupted boot sequence

 

sequence

 

 

 

 

 

 

 

186

Security Hardware Control Logic Error

1.

System Board

 

 

 

 

 

 

187

 

1.

Clear Administration password

 

 

 

 

2.

System Board

 

 

 

 

189

 

1.

More than three password attempts

 

 

 

 

 

were made to access the computer

 

 

 

 

1XX

 

1.

System Board

Not listed above

 

 

 

 

 

201, 20X

1.

Run Enhanced Diagnostics Memory

Memory data error

 

Test

 

 

 

 

 

2.

Memory Module

 

 

3.

System Board

 

 

 

 

225

 

1.

Unsupported Memory

 

 

 

 

 

 

229

 

1.

L2 Cache Memory

External cache test error

2.

System Board

 

 

 

 

 

 

262

 

1.

Run Setup. Check System Summary

POST detected a base memory or extended

 

menu for memory. (See “IBM Setup

memory type error

 

 

Utility program” on page 9.)

 

 

 

 

 

2.

Run the Extended Memory Diagnostic

 

 

 

tests.

 

 

 

 

301

Keyboard Error

1.

Keyboard

 

 

 

 

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

 

62 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

303

1.

Mouse

With an 8603 error

2.

Keyboard

 

 

3.

Keyboard Cable

 

4.

System Board

 

 

 

303

1.

Keyboard

With no 8603 error

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

3XX

1.

Keyboard

Not listed above

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

5XX

1.

Video Adapter (if installed)

 

 

2.

System Board

 

 

 

601

1.

Diskette Drive A

 

 

2.

Diskette Drive Cable

 

3.

System Board

 

4.

Riser card

 

 

 

602

1.

Bad Diskette?

 

 

2.

Verify Diskette and retry

 

 

 

604

1.

Run Setup and verify diskette

And able to run diagnostics

 

configuration settings

 

 

 

2.

Diskette Drive A/B

 

3.

Diskette Drive Cable

 

4.

System Board

 

5.

Riser card

 

 

 

605

1.

Diskette Drive

POST cannot unlock the diskette drive

2.

Diskette Drive Cable

 

 

3.

System Board

 

4.

Riser card

 

 

 

662 Configuration Change has occured

1.

Diskette drive configuration error or

 

 

 

wrong diskette drive type; run Setup

 

 

Configuration

 

 

 

6XX

1.

Diskette Drive

Not listed above

2.

System Board

 

 

3.

Riser card

 

4.

External Drive Adapter

 

5.

Diskette Drive Cable

 

6.

Power Supply

 

 

 

762

1.

Run Setup

Math coprocessor configuration error

2.

Processor

 

 

3.

System Board

 

 

 

7XX

1.

Processor

Not listed above

2.

System Board

 

 

 

 

Chapter 7. Symptom-to-FRU Index 63

POST Error Code

FRU/Action

 

 

 

 

 

 

 

962

1.

Run Configuration

Parallel port configuration error

2.

Parallel Adapter (if installed)

 

 

3.

System Board

 

 

 

 

 

9XX

1.

Printer

 

 

 

 

 

 

2.

System Board

 

 

 

 

 

1047

1.

16-Bit AT

Fast SCSI Adapter

 

 

 

 

 

 

 

107X

1.

Check SCSI terminator installation

Check SCSI terminator installation

2.

SCSI Cable

 

 

 

 

3.

SCSI Terminator

 

4.

SCSI Device

 

 

5.

SCSI Adapter

 

 

 

 

 

1101

1.

Run Enhanced Diagnostics

Serial connector error, possible system board

 

 

 

 

failure

 

 

 

 

 

 

 

 

 

1101, 1102, 1106, 1108, 1109

1.

System Board

 

 

2.

Any Serial Device

 

 

 

 

 

1107

1.

Communications Cable

 

 

2.

System Board

 

 

 

 

 

1102

1.

Run Enhanced Diagnostics

Card selected feedback error

 

 

 

 

 

 

 

 

 

1103

1.

Run Enhanced Diagnostics

Port fails register check

2.

System Board

 

 

 

 

 

 

1106

1.

Run Enhanced Diagnostics

Serial option cannot be turned off

2.

System Board

 

 

 

 

 

 

1107

1.

Serial Device Cable

 

 

2.

System Board

 

 

 

 

 

1110

1.

Run Enhanced Diagnostics

Register test failed

2.

System Board

 

 

 

 

 

 

1116

1.

Run Enhanced Diagnostics

Interrupt error

 

 

 

 

 

 

 

 

 

1117

1.

Run Enhanced Diagnostics

Failed baud rate test

 

 

 

 

 

 

 

 

 

1162

1.

Run Configuration

Serial port configuration error

2.

Serial Adapter

 

 

 

(if installed)

 

 

3.

System Board

 

 

 

 

 

11XX

1.

System Board

Not listed above

 

 

 

 

 

 

 

 

 

1201

1.

System Board

 

 

2.

Any Serial Device

 

 

 

 

 

1202, 1206, 1208, 1209, 12XX

1.

Dual Async Adapter/A

 

 

2.

System Board

 

3.

Any Serial Device

 

 

 

 

 

64 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

 

1207

 

1.

Communications Cable

 

 

 

 

2.

Dual Async Adapter/A

 

 

 

 

13XX

 

1.

Game Adapter

 

 

 

 

 

1402

 

Information only

Printer not ready

 

 

 

 

 

1403

 

Information only

No paper error, or interrupt failure

 

 

 

 

 

 

1404

 

1.

Run Enhanced Diagnostics

System board timeout failure

 

 

 

 

 

 

1405

 

1.

Run Enhanced Diagnostics

Parallel adapter error

 

 

 

 

 

 

1406

 

1.

Run Enhanced Diagnostics

Presence test error

 

 

 

 

 

 

14XX

 

1.

Printer

Not listed above. Check printer before

2.

System Board

replacing system board

 

 

 

 

 

 

15XX

 

1.

SDLC Adapter

 

 

 

 

 

 

1692

 

1.

Run FDISK to ensure at least one active

Boot sequence error

 

partition is set active

 

 

 

 

 

 

 

16XX

 

1.

36/38 Workstation Adapter

 

 

 

 

 

 

1762

 

1.

Run Configuration. (See “IBM Setup

Hard disk drive configuration error

 

Utility program” on page 9.)

 

 

 

 

 

 

 

1780

(Disk Drive 0)

1.

Hard Disk Drive

1781

(Disk Drive 1)

2.

System Board

1782

(Disk Drive 2)

3.

Riser card

1783

(Disk Drive 3)

 

 

4.

Hard Disk Cable

 

 

5.

Power Supply

 

 

 

 

1800

PCI/PnP Error! No Hardware Interrupt

1.

Run Setup and verify PCI/ISA

Available

 

configuration settings.

 

 

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

 

available to allow PCI adapters to

 

 

 

properly configure.

 

 

3.

Remove any suspect ISA adapters.

 

 

4.

Rerun diagnostics.

 

 

5.

PCI Adapter

 

 

 

 

1801

PCI/PnP Error! No Space Available to

1.

Run Setup and verify PCI/ISA

Shadow ROM

 

configuration settings.

 

 

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

 

available to allow PCI adapters to

 

 

 

properly configure.

 

 

3.

Remove any suspect ISA adapters.

 

 

4.

Rerun diagnostics.

 

 

5.

PCI Adapter

 

 

 

 

Chapter 7. Symptom-to-FRU Index 65

POST Error Code

FRU/Action

 

 

 

1802 PCI/PnP Error! Not Enough I/O Space

1.

Run Setup and verify PCI/ISA

Available

 

configuration settings.

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

available to allow PCI adapters to

 

 

properly configure.

 

3.

Remove any suspect ISA adapters.

 

4.

Rerun diagnostics.

 

5.

PCI Adapter

 

 

 

1803 PCI/PnP Error! Not Enough Memory

1.

Run Setup and verify PCI/ISA

Space Available

 

configuration settings.

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

available to allow PCI adapters to

 

 

properly configure.

 

3.

Remove any suspect ISA adapters.

 

4.

Rerun diagnostics.

 

5.

PCI Adapter

 

 

 

1804 PCI/PnP Error! Not Enough Real

1.

Run Setup and verify PCI/ISA

Memory Space Available

 

configuration settings.

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

available to allow PCI adapters to

 

 

properly configure.

 

3.

Remove any suspect ISA adapters.

 

4.

Rerun diagnostics.

 

5.

PCI Adapter

 

 

 

1805 PCI/PnP Error! Adapter ROM

1.

Run Setup and verify PCI/ISA

Checksum Error

 

configuration settings.

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

available to allow PCI adapters to

 

 

properly configure.

 

3.

Remove any suspect ISA adapters.

 

4.

Rerun diagnostics.

 

5.

PCI Adapter

 

 

 

180X, 188X

1.

Run Setup and verify PCI/ISA

PCI configuration or resource error

 

configuration settings.

 

 

 

2.

If necessary, set ISA adapters to Not

 

 

available to allow PCI adapters to

 

 

properly configure.

 

3.

Remove any suspect ISA adapters.

 

4.

Rerun diagnostics.

 

5.

PCI Adapter

 

 

 

1962

1.

Press F1 to repeat boot sequence.

No operating system found

 

 

 

 

 

209X

1.

Diskette Drive

 

 

2.

Diskette Cable

 

 

 

20XX

1.

BSC Adapter

Not listed above

 

 

 

 

 

66 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

21XX

1.

SCSI Device

 

 

2.

16-bit AT Fast SCSU adapter

 

3.

Alternate BSC adapter

 

 

 

2401, 2402

1.

Display

If screen colors change

 

 

 

 

 

2401, 2402

1.

System Board

If screen colors are OK

2.

Display

 

 

 

 

2409

1.

Display

 

 

 

 

2410

1.

System Board

 

 

2.

Display

 

 

 

2462

1.

Check cable connections

Video memory configuration error

2.

Run Setup and verify video

 

 

 

configuration settings

 

3.

Video Memory Modules

 

4.

Video Adapter (if installed)

 

5.

System Board

 

 

 

4611, 4630

1.

Multiport/2 Interface Board

 

 

2.

Multiport/2 Adapter

 

 

 

4612, 4613, 4640, 4641

1.

Memory Module Package

 

 

2.

Multiport/2 Adapter

 

 

 

4650

1.

Multiport/2 Interface Cable

 

 

 

 

46XX

1.

Multiport/2 Adapter

Not listed above

2.

Multiport/2 Interface

 

 

 

Board

 

3.

Memory Module

 

 

 

5600

1.

Financial System Controller Adapter

 

 

 

 

5962

1.

Run Configuration

An IDE device (other than hard drive)

2.

CD-ROM Drive

configuration error

3.

CD-ROM Adapter

 

 

4.

Zip or other ATAPI device

 

5.

System Board

 

6.

Riser card

 

 

 

62XX

1.

1st Store Loop Adapter

 

 

2.

Adapter Cable

 

 

 

63XX

1.

2nd Store Loop Adapter

 

 

2.

Adapter Cable

 

 

 

64XX

1.

Network Adapter

 

 

 

 

71XX

1.

Voice Adapter

 

 

 

 

74XX

1.

Video Adapter

 

 

 

(if installed)

 

 

 

76XX

1.

Page Printer Adapter

 

 

 

 

Chapter 7. Symptom-to-FRU Index 67

POST Error Code

FRU/Action

 

 

 

78XX

1.

High Speed Adapter

 

 

 

 

79XX

1.

3117 Adapter

 

 

 

 

80XX

1.

PCMCIA Adapter

 

 

 

 

84XX

1.

Speech Adapter

 

 

2.

Speech Control Assembly.

 

 

 

8601, 8602

1.

Pointing Device (Mouse)

 

 

2.

System Board

 

 

 

8603, 8604 Pointing Device Error

1.

System Board

 

 

2.

Pointing Device

 

 

(Mouse)

 

 

 

86XX

1.

Mouse

Not listed above

2.

System Board

 

 

 

 

89XX

1.

PC Music Adapter

 

 

2.

MIDI Adapter Unit

 

 

 

91XX

1.

Optical Drive

 

 

2.

Adapter

 

 

 

96XX

1.

SCSI Adapter

 

 

2.

Any SCSI Device

 

3.

System Board

 

4.

Riser card

 

 

 

10101, 10102, 10104, 10105, 10106, 10107,

1.

Have customer verify correct operating

10108, 10109, 10111,

 

system device drivers are installed and

10112, 10113, 10114,

 

 

operational.

10115, 10116

 

2.

Modem

 

 

 

 

10103, 10110, 101171

1.

System Board

 

 

2.

Data/Fax Modem

 

3.

Riser card

 

 

 

10117

1.

Check system speaker

Not listed above

2.

Check PSTN cable

 

 

3.

External DAA

 

 

(if installed)

 

4.

Modem

 

 

 

10118

1.

Run Diagnostics and verify the correct

 

 

 

operation of the modem slot

 

2.

Modem

 

 

 

10119

1.

Diagnostics detected a non-IBM modem

 

 

2.

Modem

 

 

 

10120

1.

Check PSTN Cable

 

 

2.

External DAA

 

 

(if installed)

 

3.

Modem

 

 

 

68 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

10132, 10133, 10134,

1.

Modem

10135, 10136, 10137,

 

 

10138, 10139, 10140,

 

 

10141, 10142, 10143,

 

 

10144, 10145, 10146,

 

 

10147, 10148, 10149,

 

 

10150, 10151, 10152

 

 

 

 

 

10153

1.

Data/Fax Modem

 

 

2.

System Board

 

3.

Riser card

 

 

 

101XX

1.

Modem Adapter/A

Not listed above

2.

Data/Fax Modem

 

 

3.

System Board

 

4.

Riser card

 

 

 

10450, 10451, 10490,

1.

Run Enhanced Diagnostics

10491, 10492, 10499

2.

Hard Disk Drive

Read/write error

3.

System Board

 

 

4.

Riser card

 

 

 

10452

1.

Run Enhanced Diagnostics

Seek test error

 

 

 

 

10453

Information only

Wrong drive type?

 

 

 

 

 

10454

1.

Run Enhanced Diagnostics

Sector buffer test error

 

 

 

 

 

10455, 10456

1.

Run Enhanced Diagnostics

Controller error

 

 

 

 

10459

Information only

Drive diagnostic command error

 

 

 

 

 

10461

1.

Run Enhanced Diagnostics

Drive format error

 

 

 

 

 

10462

1.

Run Enhanced Diagnostics

Controller seek error

 

 

 

 

 

10464

1.

Run Enhanced Diagnostics

Hard Drive read error

 

 

 

 

 

10467

1.

Run Enhanced Diagnostics

Drive non-fatal seek error

 

 

 

 

 

10468

1.

Run Enhanced Diagnostics

Drive fatal seek error

 

 

 

 

 

10469

1.

Run Enhanced Diagnostics

Drive soft error count exceeded

 

 

 

 

 

10470, 10471, 10472

1.

Run Enhanced Diagnostics

Controller wrap error

 

 

 

 

10473

Information only

Corrupt data. Low level format might be

 

 

required

 

 

 

 

 

Chapter 7. Symptom-to-FRU Index 69

POST Error Code

FRU/Action

 

 

 

10480

1.

Hard Disk Drive (ESDI)

 

 

2.

Drive Cable

 

3.

System Board

 

 

 

10481

1.

Run Enhanced Diagnostics

ESDI drive D seek error

 

 

 

 

 

10482

1.

Run Enhanced Diagnostics

Drive select acknowledgement bad

 

 

 

 

 

106X1

1.

Check Configuration

 

 

2.

Ethernet Adapter

 

 

 

10635

1.

Power-off computer, wait ten seconds

 

 

 

then power-on the computer

 

2.

Ethernet Adapter

 

 

 

10651, 10660

1.

Check Cables

 

 

2.

Ethernet Adapter

 

 

 

106XX

1.

Ethernet Adapter

Not listed above

 

 

 

 

 

107XX

1.

5.25-inch External

 

 

 

Diskette Drive

 

2.

5.25-inch Diskette

 

 

Drive Adapter/A

 

 

 

109XX

1.

ActionMedia

Check the adapter cables

 

Adapter/A

 

 

 

2.

System Board

 

3.

Riser card

 

 

 

112XX

1.

SCSI Adapter

This adapter does not have cache

2.

Any SCSI Device

 

 

3.

System Board

 

4.

Riser card

 

 

 

119XX

1.

3119 Adapter

 

 

 

 

121XX

1.

Modem Adapter

 

 

2.

Any Serial Device

 

3.

System Board

 

4.

Riser card

 

 

 

136XX

1.

ISDN Primary Rate Adapter

 

 

2.

System Board

 

3.

Riser card

 

 

 

137XX

1.

System Board

 

 

 

 

141XX

1.

Realtime Interface Coprocessor

 

 

 

Portmaster

 

 

Adapter/A

 

 

 

70 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

143XX

1.

Japanese Display Adapter

 

 

2.

System Board

 

3.

Riser card

 

 

 

14710, 14711

1.

System Board Video Adapter

 

 

2.

Adapter Video Memory

 

 

 

148XX

1.

Video Adapter

 

 

 

 

14901, 14902,

1.

Video Adapter

1491X, 14922

 

(if installed)

 

 

 

2.

System Board

 

3.

Riser card

 

4.

Display (any type)

 

 

 

14932

1.

External Display

 

 

2.

Video Adapter

 

 

 

161XX

1.

FaxConcentrator Adapter

 

 

 

 

164XX

1.

120 MB Internal Tape Drive

 

 

2.

Diskette Cable

 

3.

System Board

 

4.

Riser card

 

 

 

16500

1.

6157 Tape Attachment

 

 

2.

Adapter

 

 

 

16520, 16540

1.

6157 Streaming Tape Drive

 

 

2.

6157 Tape Attachment Adapter

 

 

 

166XX, 167XX

1.

Token Ring Adapter

 

 

2.

System Board

 

3.

Riser card

 

 

 

18001 to 18029

1.

Wizard Adapter

 

 

2.

Wizard Adapter Memory

 

 

 

18031 to 18039

1.

Wizard Adapter Cable

 

 

 

 

185XXXX

1.

DBCS Japanese Display Adapter/A

 

 

2.

System Board

 

3.

Riser card

 

 

 

20001 to 20003

1.

Image Adapter/A

 

 

 

Image-I Adapter/A

 

2.

Memory Module DRAM, VRAM

 

 

 

20004

1.

Memory Module DRAM, VRAM

 

 

2.

Image Adapter/A

 

 

Image-I Adapter/A

 

 

 

20005 to 20010

1.

Image Adapter/A

 

 

 

Image-I Adapter/A

 

2.

Memory Module DRAM, VRAM

 

 

 

Chapter 7. Symptom-to-FRU Index 71

POST Error Code

FRU/Action

 

 

 

200XX

1.

Image Adapter/A

Not listed above

2.

Image-I Adapter/A

 

 

3.

Memory Module DRAM, VRAM

 

4.

System Board

 

5.

Riser card

 

 

 

20101 to 20103

1.

Printer/Scanner Option

 

 

2.

Image Adapter/A

 

3.

Memory Module DRAM, VRAM

 

 

 

20104

1.

Memory Module DRAM, VRAM

 

 

2.

Printer/Scanner Option

 

3.

Image Adapter/A

 

 

 

20105 to 20110

1.

Printer/Scanner Option

 

 

2.

Image Adapter/A

 

3.

Memory Module DRAM, VRAM

 

 

 

Image Adapter/A

1.

Replace memory module (shown in

Memory Test failure indicated by graphic of

 

graphic)

adapter

 

 

 

 

 

 

206XX

1.

SCSI-2 Adapter

 

 

2.

Any SCSI Device

 

3.

System Board

 

4.

Riser card

 

 

 

208XX

1.

Any SCSI Device

Verify there are no duplicate SCSI ID

 

 

settings on the same bus.

 

 

 

 

 

210XXXX

1.

SCSI Hard Disk Drive

Internal bus, size unknown

2.

SCSI Adapter or System Board

210XXX1

3.

SCSI Cable

External bus, size unknown

 

4.

SCSI ID Switch (on some models)

 

 

 

Tape Drive amber LED remains on

1.

Tape Drive

 

 

2.

SCSI Cable (internal)

 

3.

SCSI Adapter or System Board

 

 

 

Tape Drive green in useLED fails to come

1.

Tape Drive

on

2.

SCSI Adapter or System Board

 

 

3.

SCSI Cable (internal)

 

4.

SCSI Cable (external)

 

 

 

Tape automatically ejected from drive

1.

Tape Cassette

 

 

 

Drive

 

 

 

SCSI ID on rotary switch does not match

1.

Rotary Switch Circuit Board

SCSI ID set in configuration. Verify drive

2.

Circuit Board Cable

switches inside cover are set to zero

3.

Tape Drive

 

 

 

 

Tape sticks or breaks in drive.

1.

Tape Cassette

Verify that the tapes used meet ANSI

 

 

standard X3B5

 

 

 

 

 

72 Hardware Maintenance Manual

POST Error Code

FRU/Action

 

 

 

212XX

1.

SCSI Printer

 

 

2.

Printer Cable

 

 

 

213XX

1.

SCSI Processor

 

 

 

 

214XX

1.

WORM Drive

 

 

 

 

215XXXC, 215XXXD, 215XXXE, 215XXXU

1.

CD-ROM Drive I

If an external device, and power-on LED is

2.

CD-ROM Drive II

off, check external voltages

 

Enhanced CD-ROM Drive II

 

 

 

 

Any CD-ROM Drive

 

3.

SCSI Cable

 

4.

SCSI Adapter or System Board

 

 

 

216XX

1.

Scanner

 

 

 

 

217XX

1.

Rewritable Optical Drive

If an external device, and power-on LED is

2.

SCSI Adapter or System Board

off, check external voltages

3.

SCSI Cable

 

 

 

 

218XX

1.

Changer

Check for multi CD tray or jukebox

 

 

 

 

 

219XX

1.

SCSI Communications Device

 

 

 

 

24201Y0, 24210Y0

1.

ISDN/2 Adapter

Be sure wrap plug is attached

2.

ISDN/2 Wrap Plug

 

 

3.

ISDN/2 Communications Cable

 

 

 

273XX

1.

1 Mbps Micro Channel

 

 

2.

Infrared LAN Adapter

 

 

 

27501, 27503, 27506, 27507

1.

ServerGuard Adapter

 

 

2.

System Board

 

3.

Riser card

 

 

 

27502, 27504, 27510, 27511, 27533, 27534,

1.

ServerGuard Adapter

27536, 27537

 

 

 

 

 

27509

1.

Remove redundant adapters, run Auto

 

 

 

Configuration program, then retest.

 

 

 

27512

1.

WMSELF.DGS diagnostics file is

 

 

 

missing

 

2.

WMSELF.DGS diagnostics file is incorrect

 

 

 

27535

1.

3V Lithium Backup Battery

 

 

2.

ServerGuard Adapter

 

 

 

27554

1.

Internal Temperature out of range

 

 

2.

ServerGuard Adapter

 

 

 

27555, 27556

1.

ServerGuard Adapter

 

 

2.

Power Supply

 

 

 

27557

1.

7.2V NiCad Main Battery Pack

 

 

2.

ServerGuard Adapter

 

 

 

Chapter 7. Symptom-to-FRU Index 73

POST Error Code

FRU/Action

 

 

 

27558, 27559, 27560, 27561

1.

PCMCIA Type II Modem

 

 

2.

ServerGuard Adapter

 

 

 

27562

1.

External Power Control not connected

 

 

2.

External Power Control

 

3.

ServerGuard Adapter

 

 

 

27563, 27564

1.

External Power Control

 

 

2.

ServerGuard Adapter

 

 

 

275XX

1.

Update Diagnostic Software

 

 

 

 

27801 to 27879

1.

Personal Dictation System

 

 

2.

Adapter

 

3.

System Board

 

 

 

27880 to 27889

1.

External FRU

 

 

 

(Speaker, Microphone)

 

 

 

999030X

1.

Possible hard disk drive problem; see

Hard disk reset failure

 

“Hard disk drive boot error” on page

 

 

 

 

37.

 

 

 

74 Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom

FRU/Action

 

 

 

CMOS Backup Battery inaccurate

1.

CMOS Backup Battery (see “Safety

 

 

 

information” on page 109)

 

2.

System Board

 

 

 

Changing colors

1.

Display

 

 

 

 

Computer will not power-off. See “Power

1.

Power Switch

Supply Errors” on page 37.

2.

System Board

 

 

3.

Riser card

 

 

 

Computer will not RPL from server

1.

Ensure that network is in startup

 

 

 

sequence as first device or first device

 

 

after diskette

 

2.

Ensure that network adapter is enabled

 

 

for RPL

 

3.

Network adapter (Advise network

 

 

administrator of new MAC address)

 

 

 

Computer will not Wake On LAN (if

1.

Check power supply and signal cable

applicable)

 

connections to network adapter

 

 

 

2.

Ensure that the operating system settings

 

 

are set to enable Wake on LAN

 

3.

Ensure Wake On LAN feature is enabled

 

 

in Setup/Configuration (see “IBM Setup

 

 

Utility program” on page 9)

 

4.

Ensure network administrator is using

 

 

correct MAC address

 

5.

Ensure no interrupt or I/O address

 

 

conflicts

 

6.

Network adapter (advise network

 

 

administrator of new MAC address)

 

 

 

Dead computer. See “Power Supply Errors”

1.

Power Supply

on page 37.

2.

System Board

 

 

3.

Riser card

 

 

 

Diskette drive in-use light remains on or

1.

Diskette Drive

does not light when drive is active.

2.

System Board

 

 

3.

Diskette Drive Cable

 

4.

Riser card

 

 

 

Flashing cursor with an otherwise blank

1.

System Board

display.

2.

Primary Hard Disk Drive

 

 

3.

Hard Disk Drive Cable

 

4.

Riser card

 

 

 

Incorrect memory size during POST

1.

Run the Memory tests

 

 

2.

Memory Module

 

3.

System Board

 

 

 

Chapter 7. Symptom-to-FRU Index 75

Message/Symptom

FRU/Action

 

 

 

Insert a Disketteicon appears with a

1.

System Board

known-good diagnostics diskette in the first

2.

Diskette Drive Cable

3.5-inch diskette drive.

3.

Riser card

 

 

4.

Network Adapter

 

 

 

Intensity or color varies from left to right of

1.

Display

characters and color bars

2.

System Board

 

 

 

 

No power or fan not running

1.

See “Power Supply Errors” on page 37.

 

 

 

 

Non-system disk or disk error-type message

1.

Diskette Drive

with a known-good diagnostic diskette.

2.

System Board

 

 

3.

Diskette Drive Cable

 

4.

Riser card

 

 

 

Other display symptoms not listed above

1.

Display

(including blank or illegible display)

2.

System Board

 

 

 

 

Power-on indicator or hard disk drive in-use

1.

Power Supply

light not on, but computer works correctly

2.

System Board

 

 

3.

LED Cables

 

 

 

Printer problems

1.

Printer

 

 

 

 

Program loads from the hard disk with a

1.

Run Setup

known-good diagnostics diskette in the first

2.

Diskette Drive

3.5-inch diskette drive

3.

Diskette Drive Cable

 

 

4.

System Board

 

5.

Riser card

 

6.

Power Supply

 

 

 

RPL computer cannot access programs from

1.

Hard disk drive

its own hard disk.

 

 

 

 

 

RPL computer does not RPL from server

1.

Check startup sequence

 

 

2.

Check the network adapter LED status

 

 

 

Serial or parallel port device failure (system

1.

External Device Self-Test OK?

board port)

2.

External Device

 

 

3.

Cable

 

4.

System Board

 

 

 

Serial or parallel port device failure (adapter

1.

External Device Self-Test OK?

port)

2.

External Device

 

 

3.

Cable

 

4.

Alternate Adapter

 

5.

System Board

 

 

 

Some or all keys on the keyboard do not

1.

Keyboard

work

2.

Keyboard Cable

 

 

3.

System Board

 

 

 

76 Hardware Maintenance Manual

Undetermined problems

Check the power supply voltages (see “Power Supply Errors” on page 37). If the voltages are correct, return here and continue with the following steps.

1.Power-off the computer.

2.Remove or disconnect the following components (if installed) one at a time.

a.Non-IBM devices

b.External devices (modem, printer, or mouse)

c.Any adapters

d.Riser card

e.Memory modules

f.Extended video memory

g.External Cache

h.External Cache RAM

i.Hard disk drive

j.Diskette drive

3.Power-on the computer to re-test the system.

4.Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board (see “System board” on page 34).

Chapter 7. Symptom-to-FRU Index 77

78 Hardware Maintenance Manual

Chapter 8. Parts listing

This section lists the replaceable FRUs for Machine Types 6826, 8317, 8318, and 8319.

1

12

 

11

2

 

 

10

3

9

4

8

5

6

7

Item #

Machine Type 6826

FRU#

CRU?

 

 

 

 

1

Top cover, black (all models)

49P3692

Y

 

 

 

 

2

Front bezel, black (all models)

49P3693

Y

 

 

 

 

3

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3203

Y

 

22M

31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J

 

 

 

24J 25J 26M

A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J

 

 

 

55M

43J 44J

45B 46M 61M 22E 22J)

 

 

 

 

 

 

3

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3207

Y

 

22M

31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J

 

 

 

24J 25J 26M

A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J

 

 

 

55M

43J 44J

45B 46M 61M 22E 22J)

 

 

 

 

 

 

 

 

© Copyright IBM Corp. 2001

79

Item #

Machine Type 6826

FRU#

CRU?

 

 

 

 

3

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3211

Y

 

22M

31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J

 

 

 

24J

25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J

 

 

 

55M

43J 44J 45B 46M 61M 22E 22J)

 

 

 

 

 

 

3

CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3215

Y

 

22M

31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J

 

 

 

24J

25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J

 

 

 

55M

43J 44J 45B 46M 61M 22E 22J)

 

 

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3259

Y

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3281

Y

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3277

Y

 

 

 

 

3

40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

33P3269

Y

 

38J

17J)

 

 

 

 

 

 

3

40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

33P3273

Y

 

38J

17J)

 

 

 

 

 

 

3

48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

33P3293

Y

 

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J

 

 

 

4AJ)

 

 

 

 

 

 

 

3

48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

33P3289

Y

 

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J

 

 

 

4AJ)

 

 

 

 

 

 

 

4

FDD 3.51.44 MB (models 111M 22M 31M 34M 39B

76H4091

Y

 

41M

42M 26M A5M 55M 45B 46M 61M)

 

 

 

 

 

 

4

FDD 3.51.44 MB (models 11J 12J 13J 14J 15J 16J 31J

06P5291

Y

 

32J

33J 34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ

 

 

 

CFJ CGJ 41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J

 

 

 

A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E

 

 

 

56J

57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ

 

 

 

CLJ 22E 22J)

 

 

 

 

 

 

5

HDD 40 GB EIDE (models 11M 11J 12J 13J 14J 15J 16J

19K1568

Y

 

22M

31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J

 

 

 

41M

42M 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ

 

 

 

A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J

 

 

 

53J

54J 55M 56E 56J 57J 58J 59J 43J 44J 45B 46M 47E 47J

 

 

 

48J

49J 4AJ 61M 22E 22J)

 

 

 

 

 

 

6

Chassis (all models)

49P3697

Y

 

 

 

 

7

200W Power Supply (all models)

49P3689

N

 

 

 

 

8

Riser card assembly (all models)

49P3699

Y

 

 

 

 

9

Memory 128MB SDRAM (models 11M 11J 12J 13J 14J

33L3303

Y

 

15J

22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B

 

 

 

41M

42M 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J

 

 

 

23J

24J 25J 27J 28J 29J 2AJ A1E A1J A2J A3J A4J A6J A7J

 

 

 

A8J A9J 51J 52J 53J 54J 56E 56J 57J 58J 59J 43J 44J 45B

 

 

 

47E 47J 48J 49J 4AJ 22E 22J)

 

 

 

 

 

 

9

Memory 256MB SDRAM (model 16J 26M 2BJ A5M AAJ

33L3305

Y

 

55M

46M 61M CHJ CJJ CKJ CLJ)

 

 

 

 

 

 

 

 

80 Hardware Maintenance Manual

Item #

Machine Type 6826

FRU#

CRU?

 

 

 

 

10

Planar w/10/100 E-net (models 11M 11J 12J 13J 14J 15J

03R0329

N

 

16J

22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J

 

 

 

41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J

 

 

 

24J

25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J

 

 

 

A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E 56J

 

 

 

57J

58J 59J 43J 44J 45B 46M 47E 47J 48J 49J 4AJ 61M

 

 

 

CHJ CJJ CKJ CLJ 22E 22J)

 

 

 

 

 

 

10

Planar, w/gigabit E-net

03R0331

N

 

 

 

 

11

Processor P4 1.7 GHz (models 11M 11J 12J 13J 14J 15J

49P3677

N

 

16J

17J CAJ)

 

 

 

 

 

 

11

Processor P4 1.8 GHz (models 22M CBJ 23J 24J 25J 26M

49P3679

N

 

27J

28J 29J 2AJ 2BJ 22E 22J)

 

 

 

 

 

 

11

Processor P4 1.8 GHz (models 31M 31J 32J 33J 34M 34J

49P3683

N

 

35J

36J 37J 38J 39B CCJ)

 

 

 

 

 

 

11

Processor P4 2.0 GHz (models CDJ 51J 52J 53J 54J 55M

49P3684

N

 

56E 56J 57J 58J 59J)

 

 

 

 

 

 

11

Processor P4 2.0 GHz (models A1E A1J A2J A3J A4J

74P1605

N

 

A5M A6J A7J A8J A9J AAJ CHJ)

 

 

 

 

 

 

11

Processor P4 2.1 GHz

74P1607

N

 

 

 

 

11

Processor P4 2.2 GHz

74P1609

N

 

 

 

 

11

Processor P4 2.26 GHz (models CEJ CKJ)

49P3685

N

 

 

 

 

11

Processor P4 2.4 GHz (models 41M 42M CFJ 41J 42J 43J

49P3686

N

 

44J

45B 46M 47E 47J 48J 49J 4AJ)

 

 

 

 

 

 

11

Processor P4 2.53 GHz (models CGJ 61M)

49P3775

N

 

 

 

 

11

Processor P4 2.66 GHz

74P1611

N

 

 

 

 

11

Processor P4 2.8 GHz (model CLJ)

74P1613

N

 

 

 

 

12

Fan sink (all models)

49P3687

N

 

 

 

 

 

Cable, HDD, ATA100 (all models)

49P3703

Y

 

 

 

 

 

Cable, CD-ROM (all models)

49P3704

Y

 

 

 

 

 

Cable, FDD (all models)

49P3705

Y

 

 

 

 

 

Cable, serial assembly (all models)

49P3707

Y

 

 

 

 

 

Cable, power/LED (all models)

49P3708

Y

 

 

 

 

 

Fan duct (all models)

49P3700

Y

 

 

 

 

 

Feet (all models)

49P3702

Y

 

 

 

 

 

Front bay assembly (all models)

49P3695

Y

 

 

 

 

 

HDD tray (all models)

49P3698

Y

 

 

 

 

 

Mouse, PS/2 2-button (black) (models 11M 11J 12J 13J

24P0383

Y

 

14J

15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J

 

 

 

17J

41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J

 

 

 

23J

24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J

 

 

 

A4J A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E

 

 

 

56J

57J 58J 59J 43J 44J 46M 47E 47J 48J 49J 4AJ 61M

 

 

 

CHJ CJJ CKJ CLJ 22E 22J)

 

 

 

 

 

 

 

Mouse, scrollpoint III (black) (model 39B 45B)

24P0485

Y

 

 

 

 

 

PCI modem card (soft) (models 16J 39B)

22P7943

Y

 

 

 

 

 

Speakers, infinity active T1 (black) (model 16J 2BJ AAJ)

25P4726

Y

 

 

 

 

 

Chapter 8. Parts listing 81

Item #

Machine Type 6826

FRU#

CRU?

 

 

 

 

 

Speaker Power brick - US, CE, CF, LA, Taiwan

10K2587

Y

 

 

 

 

 

Speaker Power brick - Japan (models 16J 2BJ AAJ)

10K2593

Y

 

 

 

 

 

System fan (all models)

49P3694

Y

 

 

 

 

 

System screw kit (all models)

49P3696

Y

 

 

 

 

 

Vertical stand (all models)

49P3701

Y

 

 

 

 

 

Recovery CDs Win2K

FRU#

CRU?

 

 

 

 

 

US/UK/AP/TH Win2000 Recovery CD (models 34M

71P6405

Y

 

42M)

 

 

 

 

 

 

 

FR/CF Win2000 Recovery CD

71P6425

Y

 

 

 

 

 

GR Win2000 Recovery CD

71P6413

Y

 

 

 

 

 

IT Win2000 Recovery CD

71P6433

Y

 

 

 

 

 

BR Win2000 Recovery CD

71P6445

Y

 

 

 

 

 

SP/LA Win2000 Recovery CD

71P6421

Y

 

 

 

 

 

DK Win2000 Recovery CD

71P6417

Y

 

 

 

 

 

NL Win2000 Recovery CD

71P6441

Y

 

 

 

 

 

AE Win2000 Recovery CD

71P6465

Y

 

 

 

 

 

SV Win2000 Recovery CD

71P6409

Y

 

 

 

 

 

HE Win2000 Recovery CD

71P6453

Y

 

 

 

 

 

FI Win2000 Recovery CD

71P6429

Y

 

 

 

 

 

NO Win2000 Recovery CD

71P6437

Y

 

 

 

 

 

PL Win2000 Recovery CD

71P6457

Y

 

 

 

 

 

PO Win2000 Recovery CD

71P6449

Y

 

 

 

 

 

RU Win2000 Recovery CD

71P6477

Y

 

 

 

 

 

HU Win2000 Recovery CD

71P6473

Y

 

 

 

 

 

CZ Win2000 Recovery CD

71P6461

Y

 

 

 

 

 

TR Win2000 Recovery CD

71P6469

Y

 

 

 

 

 

GK Win2000 Recovery CD

71P6481

Y

 

 

 

 

 

Japanese Win2000 Recovery CD (models 14J 15J 34J 38J

71P5962

Y

 

42J 25J 2AJ A4J A9J 54J 59J 4AJ)

 

 

 

 

 

 

 

Simplified Chinese Win2000 Recovery CD

62P8983

Y

 

 

 

 

 

Taiwan Traditional Chinese Win2000 Recovery CD

62P8984

Y

 

 

 

 

 

Hong Kong traditional Chinese Win2000 Recovery CD

62P8985

Y

 

 

 

 

 

Recovery CDs Win XPHome

FRU#

CRU?

 

 

 

 

 

US/UK/AP/TH Win XP-Home Recovery CD

71P6565

Y

 

 

 

 

 

FR/CF Win XP-Home Recovery CD

71P6585

Y

 

 

 

 

 

GR Win XP-Home Recovery CD

71P6573

Y

 

 

 

 

 

IT Win XP-Home Recovery CD

71P6593

Y

 

 

 

 

 

BR Win XP-Home Recovery CD

71P6605

Y

 

 

 

 

 

SP/LA Win XP-Home Recovery CD

71P6581

Y

 

 

 

 

82 Hardware Maintenance Manual

 

Recovery CDs Win XPHome

FRU#

CRU?

 

 

 

 

 

DK Win XP-Home Recovery CD

71P6577

Y

 

 

 

 

 

NL Win XP-Home Recovery CD

71P6601

Y

 

 

 

 

 

AE Win XP-Home Recovery CD

71P6625

Y

 

 

 

 

 

SV Win XP-Home Recovery CD

71P6569

Y

 

 

 

 

 

HE Win XP-Home Recovery CD

71P6613

Y

 

 

 

 

 

FI Win XP-Home Recovery CD

71P6589

Y

 

 

 

 

 

NO Win XP-Home Recovery CD

71P6597

Y

 

 

 

 

 

PL Win XP-Home Recovery CD

71P6617

Y

 

 

 

 

 

PO Win XP-Home Recovery CD

71P6609

Y

 

 

 

 

 

RU Win XP-Home Recovery CD

71P6637

Y

 

 

 

 

 

HU Win XP-Home Recovery CD

71P6633

Y

 

 

 

 

 

CZ Win XP-Home Recovery CD

71P6621

Y

 

 

 

 

 

TR Win XP-Home Recovery CD

71P6629

Y

 

 

 

 

 

GK Win XP-Home Recovery CD

71P6641

Y

 

 

 

 

 

Japanese Win XP-Home Recovery CD (models 12J 13J

71P6066

Y

 

16J 32J 33J 36J 37J 23J 24J 28J 29J 2BJ A2J A3J A7J A8J

 

 

 

AAJ 52J 53J 57J 58J 43J 44J 48J 49J)

 

 

 

 

 

 

 

Simplified Chinese Win XP-Home Recovery CD

71P6084

Y

 

 

 

 

 

Taiwan TC WinXP-Home Recovery CD

71P6087

Y

 

 

 

 

 

Hong Kong TC Win XP-Home Recovery CD (model

71P6090

Y

 

39B 45B)

 

 

 

 

 

 

 

Recovery CDs Win XPPro

FRU#

CRU?

 

 

 

 

 

US/UK/AP/TH Win XP-Pro Recovery CD (models

71P6485

Y

 

11M 22M 31M 41M 26M A1E A5M 55M 56E 46M 47E

 

 

 

61M 22E)

 

 

 

 

 

 

 

FR/CF Win XP-Pro Recovery CD

71P6505

Y

 

 

 

 

 

GR Win XP-Pro Recovery CD

71P6493

Y

 

 

 

 

 

IT Win XP-Pro Recovery CD

71P6513

Y

 

 

 

 

 

BR Win XP-Pro Recovery CD

71P6525

Y

 

 

 

 

 

SP/LA Win XP-Pro Recovery CD

71P6501

Y

 

 

 

 

 

DK Win XP-Pro Recovery CD

71P6497

Y

 

 

 

 

 

NL Win XP-Pro Recovery CD

71P6521

Y

 

 

 

 

 

AE Win XP-Pro Recovery CD

71P6545

Y

 

 

 

 

 

SV Win XP-Pro Recovery CD

71P6489

Y

 

 

 

 

 

HE Win XP-Pro Recovery CD

71P6533

Y

 

 

 

 

 

FI Win XP-Pro Recovery CD

71P6509

Y

 

 

 

 

 

NO Win XP-Pro Recovery CD

71P6517

Y

 

 

 

 

 

PL Win XP-Pro Recovery CD

71P6537

Y

 

 

 

 

 

PO Win XP-Pro Recovery CD

71P6529

Y

 

 

 

 

 

RU Win XP-Pro Recovery CD

71P6557

Y

 

 

 

 

 

HU Win XP-Pro Recovery CD

71P6553

Y

 

 

 

 

Chapter 8. Parts listing 83

 

Recovery CDs Win XPPro

FRU#

CRU?

 

 

 

 

 

CZ Win XP-Pro Recovery CD

71P6541

Y

 

 

 

 

 

TR Win XP-Pro Recovery CD

71P6549

Y

 

 

 

 

 

GK Win XP-Pro Recovery CD

71P6561

Y

 

 

 

 

 

Japanese Win XP-Pro Recovery CD (models 11J 31J 35J

71P5958

Y

 

17J 41J 27J A1J A6J 51J 56J 47J 22J)

 

 

 

 

 

 

 

Simplified Chinese Win XP-Pro Recovery CD

71P6093

Y

 

 

 

 

 

Taiwan TC Win Xp-Pro Recovery CD

71P6096

Y

 

 

 

 

 

Hong Kong TC Win XP-Pro Recovery CD

71P6099

Y

 

 

 

 

 

Keyboards (Standard PS/2 Black)

FRU#

CRU?

 

 

 

 

 

US English (models 11M 22M 31M 34M 41M 42M

32P5100

Y

 

26M A1E A5M 55M 56E 46M 47E 61M 22E)

 

 

 

 

 

 

 

Arabic

32P5101

Y

 

 

 

 

 

Belgian/French

32P5102

Y

 

 

 

 

 

Belgian/UK

32P5103

Y

 

 

 

 

 

Bulgarian

32P5104

Y

 

 

 

 

 

Chinese/US

32P5105

Y

 

 

 

 

 

Czech

32P5106

Y

 

 

 

 

 

Danish

32P5107

Y

 

 

 

 

 

Dutch

32P5108

Y

 

 

 

 

 

French

32P5109

Y

 

 

 

 

 

French Canadian

32P5110

Y

 

 

 

 

 

French Canadian

32P5111

Y

 

 

 

 

 

German

32P5112

Y

 

 

 

 

 

Greek

32P5113

Y

 

 

 

 

 

Hebrew

32P5114

Y

 

 

 

 

 

Hungarian

32P5115

Y

 

 

 

 

 

Iceland

32P5116

Y

 

 

 

 

 

Italian

32P5117

Y

 

 

 

 

 

Japanese (models 11J 12J 13J 14J 15J 16J 31J 32J 33J

32P5118

Y

 

34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ

 

 

 

41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1J A2J A3J

 

 

 

A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56J 57J 58J

 

 

 

59J 43J 44J 47J 48J 49J 4AJ CHJ CJJ CKJ CLJ 22J)

 

 

 

 

 

 

 

Korean

32P5119

Y

 

 

 

 

 

LA Spanish

32P5120

Y

 

 

 

 

 

Norwegian

32P5121

Y

 

 

 

 

 

Polish

32P5122

Y

 

 

 

 

 

Portuguese

32P5123

Y

 

 

 

 

 

Romanian

32P5124

Y

 

 

 

 

 

Russian

32P5125

Y

 

 

 

 

 

Russian/Cy

32P5126

Y

 

 

 

 

84 Hardware Maintenance Manual

 

Keyboards (Standard PS/2 Black)

FRU#

CRU?

 

 

 

 

 

Serbian/Cyrillic

32P5127

Y

 

 

 

 

 

Slovak

32P5128

Y

 

 

 

 

 

Spanish

32P5129

Y

 

 

 

 

 

Swedish/Finn

32P5130

Y

 

 

 

 

 

Swiss F/G

32P5131

Y

 

 

 

 

 

Thailand

32P5132

Y

 

 

 

 

 

Turkish

32P5133

Y

 

 

 

 

 

Turkish

32P5134

Y

 

 

 

 

 

UK English

32P5135

Y

 

 

 

 

 

US International

32P5136

Y

 

 

 

 

 

Yugoslav/Latin

32P5137

Y

 

 

 

 

 

Brazil/Portuguese

32P5138

Y

 

 

 

 

 

Keyboards RAK III Lite

FRU#

CRU?

 

 

 

 

 

US English

19K1910

Y

 

 

 

 

 

Arabic

19K1911

Y

 

 

 

 

 

Belgian/French

19K1912

Y

 

 

 

 

 

Belgian/UK

19K1913

Y

 

 

 

 

 

Brazil/Portuguese

19K1948

Y

 

 

 

 

 

Bulgarian

19K1914

Y

 

 

 

 

 

Chinese/US (model 39B 45B)

19K1915

Y

 

 

 

 

 

Czech

19K1916

Y

 

 

 

 

 

Danish

19K1917

Y

 

 

 

 

 

Dutch

19K1918

Y

 

 

 

 

 

French

19K1919

Y

 

 

 

 

 

French Canadian

19K1920

Y

 

 

 

 

 

French Canadian

19K1921

Y

 

 

 

 

 

German

19K1922

Y

 

 

 

 

 

Greek

19K1923

Y

 

 

 

 

 

Hebrew

19K1924

Y

 

 

 

 

 

Hungarian

19K1925

Y

 

 

 

 

 

Iceland

19K1926

Y

 

 

 

 

 

Italian

19K1927

Y

 

 

 

 

 

Japanese

19K1928

Y

 

 

 

 

 

LA Spanish

19K1930

Y

 

 

 

 

 

Norwegian

19K1931

Y

 

 

 

 

 

Polish

19K1932

Y

 

 

 

 

 

Portuguese

19K1933

Y

 

 

 

 

 

Romanian

19K1934

Y

 

 

 

 

 

Russian

19K1935

Y

 

 

 

 

 

Russian/Cy

19K1936

Y

 

 

 

 

Chapter 8. Parts listing 85

 

Keyboards RAK III Lite

FRU#

CRU?

 

 

 

 

 

Serbian/Cyrillic

19K1937

Y

 

 

 

 

 

Slovak

19K1938

Y

 

 

 

 

 

Spanish

19K1939

Y

 

 

 

 

 

Swedish/Finn

19K1940

Y

 

 

 

 

 

Swiss F/G

19K1941

Y

 

 

 

 

 

Thailand

19K1942

Y

 

 

 

 

 

Turkish

19K1943

Y

 

 

 

 

 

Turkish

19K1944

Y

 

 

 

 

 

UK English

19K1945

Y

 

 

 

 

 

US International

19K1946

Y

 

 

 

 

 

Yugoslav/Latin

19K1947

Y

 

 

 

 

 

Japanese

19K1908

Y

 

 

 

 

 

Power Cords

FRU#

CRU?

 

 

 

 

 

Line Cord (models 11M 22M 31M 34M 41M 42M 26M

6952301

Y

 

A5M 55M 46M 61M)

 

 

 

 

 

 

 

Line Cord

13F9939

Y

 

 

 

 

 

Line Cord

13F9978

Y

 

 

 

 

 

Line Cord

14F0032

Y

 

 

 

 

 

Line Cord

13F9996

Y

 

 

 

 

 

Line Cord

14F0068

Y

 

 

 

 

 

Line Cord

36L8879

Y

 

 

 

 

 

Line Cord (models 11J 12J 13J 14J 15J 16J 31J 32J 33J

1838576

Y

 

34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ

 

 

 

41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J A2J

 

 

 

A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E 56J

 

 

 

57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ

 

 

 

CLJ 22E 22J)

 

 

 

 

 

 

 

Line Cord (model 39B 45B)

02K0545

Y

 

 

 

 

 

Line Cord

14F0086

Y

 

 

 

 

 

Line Cord

14F0014

Y

 

 

 

 

 

Line Cord

14F0050

Y

 

 

 

 

Item #

Machine Type 8317

FRU#

CRU?

 

 

 

 

1

Top cover, black (all models)

49P3692

Y

 

 

 

 

2

Front bezel, black (all models)

49P3693

Y

 

 

 

 

3

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

33P3203

Y

 

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

3

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

33P3207

Y

 

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

3

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

33P3211

Y

 

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

3

CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

33P3215

Y

 

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

86 Hardware Maintenance Manual

Item #

Machine Type 8317

FRU#

CRU?

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3259

Y

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3281

Y

 

 

 

 

3

DVD-ROM 16X/48X - Black

33P3277

Y

 

 

 

 

3

40X12X40X CD-RW - Black

33P3269

Y

 

 

 

 

3

40X12X40X CD-RW - Black

33P3273

Y

 

 

 

 

3

48X24X48X CD-RW - Black

33P3293

Y

 

 

 

 

3

48X24X48X CD-RW - Black

33P3289

Y

 

 

 

 

4

FDD 3.51.44 MB (model 22G 23U 23S 23P 23Y 71G

76H4091

Y

 

31U 31S 31P 31Y 32G)

 

 

 

 

 

 

4

FDD 3.51.44 MB

06P5291

Y

 

 

 

 

5

HDD 40 GB EIDE (models 22G 23U 23S 23P 23Y 24U

19K1568

Y

 

24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

6

Chassis (all models)

49P3697

Y

 

 

 

 

7

200W Power Supply (all models)

49P3689

N

 

 

 

 

8

Riser card assembly (all models)

49P3699

Y

 

 

 

 

9

Memory 128MB SDRAM (models 22G 24U 24S 24P 24Y

33L3303

Y

 

71G 32G)

 

 

 

 

 

 

9

Memory 256MB SDRAM (models 23U 23S 23P 23Y 31U

33L3305

Y

 

31S 31P 31Y)

 

 

 

 

 

 

10

Planar w/ 10/100 ethernet (models 11M 11J 12J 13J 14J

03R0329

N

 

15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B

 

 

 

17J 41M 42M)

 

 

 

 

 

 

10

Planar w/ gigabit ethernet

03R0331

N

 

 

 

 

11

Processor P4 1.7 GHz

49P3677

N

 

 

 

 

11

Processor P4 1.8 GHz (models 22G 23U 23S 23P 23Y

49P3679

N

 

24U 24S 24P 24Y 71G)

 

 

 

 

 

 

11

Processor P4 1.8 GHz

49P3683

N

 

 

 

 

11

Processor P4 2.0 GHz (models 31U 31S 31P 31Y 32G)

49P3684

N

 

 

 

 

11

Processor P4 2.0GHz

74P1605

N

 

 

 

 

11

Processor P4 2.1 GHz

74P1607

N

 

 

 

 

11

Processor P4 2.2 GHz

74P1609

N

 

 

 

 

11

Processor P4 2.26 GHz

49P3685

N

 

 

 

 

11

Processor P4 2.4 GHz

49P3686

N

 

 

 

 

11

Processor P4 2.53 GHz

49P3775

N

 

 

 

 

11

Processor P4 2.66 GHz

74P1611

N

 

 

 

 

11

Processor P4 2.8 GHz

74P1613

N

 

 

 

 

12

Fan sink (all models)

49P3687

N

 

 

 

 

 

System fan (all models)

49P3694

Y

 

 

 

 

 

Front bay assembly (all models)

49P3695

Y

 

 

 

 

 

System screw kit (all models)

49P3696

Y

 

 

 

 

 

HDD tray (all models)

49P3698

Y

 

 

 

 

 

Fan duct (all models)

49P3700

Y

 

 

 

 

 

Vertical stand (all models)

49P3701

Y

 

 

 

 

Chapter 8. Parts listing 87

Item #

Machine Type 8317

FRU#

CRU?

 

 

 

 

 

Feet (all models)

49P3702

Y

 

 

 

 

 

Cable, HDD, ATA100 (all models)

49P3703

Y

 

 

 

 

 

Cable, CD-ROM (all models)

49P3704

Y

 

 

 

 

 

Cable, FDD (all models)

49P3705

Y

 

 

 

 

 

Cable, serial assembly (all models)

49P3707

Y

 

 

 

 

 

Cable, power/LED (all models)

49P3708

Y

 

 

 

 

 

Mouse, PS/2 2-button (black) (models 22G 23U 23S 23P

24P0383

Y

 

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

 

 

 

 

 

 

 

Mouse, scrollpoint III (black)