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Infoprint Color 1454 & 1464

 

Help guide

G510-4097-00

Infoprint Color 1454 & 1464

 

Help guide

G510-4097-00

Help guide

Help Menu pages

Other Help Menu pages available include:

Color quality guide

Clearing jams guide

Printing guide

Print quality guide

Connection guide

Repetitive defects

Print media guide

 

guide

 

 

Moving guide

Setup Guide

The Setup Guide provides information about setting up the printer and its options.

Publications CD / User’s Guide

The publications CD contains a User’s Guide which provides information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. It also provides general information for administrators.

Drivers CD

The drivers CD contains the necessary printer drivers to get your printer up and running.

It may also contain printer utilities, screen fonts, and additional documentation.

Help guide

Page 1 of 1

Other languages

The Help Menu pages, User’s Guide, and Setup Guide are also available on the publications CD.

Color quality guide

Page 1 of 6

Color quality guide

This Color Quality guide is intended to help users understand how operations available on the printer can be used to adjust and customize color output. A brief description of the purpose and operation of the functions available that affect color output is provided. Additionally, some helpful suggestions are provided on how to use these functions to produce desirable color output and to solve certain color related problems commonly experienced by users.

Color Menu

Selections available in the Color Menu provide the user with multiple options that can adjust color characteristics of the printer.

Note: Values marked by an asterisk (*) are the factory default settings. Values selected in the printer PostScript or PCL drivers for Windows will override printer settings.

 

Menu item

Purpose

Values

 

 

 

 

 

 

 

Print Mode

To determine whether files are

Color*

 

 

 

printed in a monochrome grayscale

 

 

 

 

Black & White

 

 

 

or in color.

 

 

 

 

 

 

 

 

 

 

 

Color

To adjust the printed color to better

Auto*

Applies different color conversion tables to each

 

Correction

match the colors of other output

 

object on the printed page depending on the

 

 

devices or standard color systems.

 

type of object and how the color for each object

 

 

 

 

is specified.

 

 

 

 

 

 

 

 

Off

No color correction is implemented.

 

 

 

 

 

 

 

 

Manual

Lets you customize the color conversion tables

 

 

 

 

applied to each object on the printed page

 

 

 

 

depending on the type of object and how the

 

 

 

 

color for each object is specified. Customization

 

 

 

 

is performed using the selections available

 

 

 

 

under the Manual Color menu item.

 

 

 

 

 

 

Print

To define the number of dots printed

4800 CQ*

Default setting.

 

Resolution

per inch (dpi).

 

 

1200 dpi

Provides the highest resolution output which

 

 

 

 

 

 

 

generates preferable output for certain images

 

 

 

 

and graphics. This setting also provides

 

 

 

 

increased gloss.

 

 

 

 

 

 

Toner

To lighten or darken printed output, or

5

If Print Mode is Black & White, a setting of 5

 

Darkness

conserve toner.

 

increases toner density and darkness to all print

 

 

Note: Setting Toner Darkness to

 

jobs (PCL or PostScript). If Print Mode is Color,

 

 

 

a setting of 5 is the same as 4.

 

 

values of 1, 2, or 3 is only effective

 

 

 

 

 

 

 

when using the PostScript driver.

4*

Default toner darkness setting.

 

 

 

 

 

 

 

 

3

Reduction in toner consumption.

 

 

 

 

 

 

 

 

2

Further reduction in toner consumption.

 

 

 

 

 

 

 

 

1

Maximum reduction in toner consumption.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color quality guide

 

 

 

 

 

 

 

 

Page 2 of 6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Menu item

Purpose

Values

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color

To provide users with the ability to

Cyan

-5, -4, -3, -2, -1, 0*, 1, 2, 3, 4, 5

 

 

 

Balance

make subtle color adjustments to

 

-5 is maximum decrease

 

 

 

Magenta

 

 

 

 

printed output by increasing or

5 is maximum increase

 

 

 

 

 

 

 

 

 

decreasing the amount of toner being

Yellow

 

 

 

 

 

 

 

 

 

 

 

 

used for each color plane individually.

 

 

 

 

 

 

 

 

 

Black

 

 

 

 

 

 

 

 

Note: This function is only applied to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

files printed using the PostScript

Reset

Sets values for Cyan, Magenta, Yellow, and

 

 

 

 

driver.

Defaults

Black to 0 (zero).

 

 

 

 

 

 

 

 

 

 

Color

To assist users in selecting colors to

sRGB

Prints RGB samples using sRGB Display color

 

 

 

Samples

be printed. Users can print color

Display

conversion tables.

 

 

 

 

samples pages for each of the RGB

 

 

 

 

 

 

 

 

 

sRGB Vivid

Prints RGB samples using sRGB Vivid color

 

 

 

 

and CMYK color conversion tables

 

 

 

 

 

conversion tables.

 

 

 

 

used in the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The color samples pages consist of a

Off–RGB

Prints RGB samples using Off (or no) color

 

 

 

 

series of colored boxes along with the

 

conversion tables.

 

 

 

 

RGB or CMYK combination that

 

 

 

 

 

 

 

 

 

Vivid

Prints RGB samples using Vivid color

 

 

 

 

creates the color observed for each

 

 

 

 

 

conversion tables.

 

 

 

 

particular box. These pages can be

 

 

 

 

 

 

 

 

 

 

 

 

 

 

useful in helping users decide which

US CMYK

Prints CMYK samples using US CMYK color

 

 

 

 

RGB or CMYK combinations to use

 

conversion tables.

 

 

 

 

in their software applications to

 

 

 

 

 

 

 

 

 

Euro CMYK

Prints CMYK samples using Euro CMYK color

 

 

 

 

create the desired printed color

 

 

 

 

output.

 

conversion tables.

 

 

 

 

 

Off–CMYK

Prints CMYK samples using Off (or no) color

 

 

 

 

 

 

conversion tables.

 

 

 

 

 

 

 

 

 

 

 

 

Vivid CMYK

Prints CMYK samples using Vivid CMYK color

 

 

 

 

 

 

conversion tables.

 

 

 

 

 

 

 

 

 

 

Manual Color

To let users customize the RGB or

RGB Image

• sRGB Display*: Applies a color conversion

 

 

 

 

CMYK color conversions applied to

 

 

table to produce output that approximates the

 

 

 

 

each object on the printed page.

 

 

colors displayed on a computer monitor.

 

 

 

 

Color conversion of the data

 

• sRGB Vivid: Increases color saturation for

 

 

 

 

specified using RGB combinations

 

 

 

 

 

 

 

the sRGB Display color conversion table.

 

 

 

 

can be customized based on object

 

 

 

 

 

 

 

 

Preferred for business graphics and text.

 

 

 

 

type (text, graphics, or image).

 

 

 

 

 

 

 

• Off: No color conversion is implemented.

 

 

 

 

 

 

 

 

 

 

 

 

• Vivid: Applies a color conversion table that

 

 

 

 

 

 

 

produces brighter, more saturated colors.

 

 

 

 

 

 

 

 

 

 

 

 

 

RGB Text

sRGB Display

 

 

 

 

 

 

sRGB Vivid*

 

 

 

 

 

RGB

 

 

 

 

 

Off

 

 

 

 

 

Graphics

 

 

 

 

 

 

Vivid

 

 

 

 

 

 

 

 

 

 

 

 

CMYK

• US CMYK*: Applies a color conversion table

 

 

 

 

 

 

 

to approximate SWOP color output.

 

 

 

 

 

 

• Euro CMYK: Applies color conversion table

 

 

 

 

 

 

 

to approximate EuroScale color output.

 

 

 

 

 

 

• Vivid CMYK: Increases color saturation for

 

 

 

 

 

 

 

the US CMYK color conversion table.

 

 

 

 

 

 

• Off: No color conversion is implemented.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color quality guide

 

 

 

 

 

 

 

Page 3 of 6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Menu item

Purpose

Values

 

 

 

 

 

 

 

 

 

 

 

 

Color Adjust

To manually recalibrate the color

No selections exist for this operation.

 

 

 

 

conversion tables, adjusting for

Pressing Select initiates this operation.

 

 

 

 

variations in output that can occur as

 

 

 

 

 

 

 

 

 

 

 

 

a result of changing conditions, such

 

 

 

 

 

 

 

 

as room temperature or humidity.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color Saver

To conserve toner. If selected, this

On

Applies a lower Toner Darkness level.

 

 

 

 

setting will override Toner Darkness

 

Toner Darkness setting is ignored.

 

 

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

Off*

Prints using Toner Darkness setting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solving color quality problems

This section is intended to help answer some basic color-related questions and to describe how some of the features provided in the Color Menu can be used to solve typical color problems.

Note: You should also read the quick reference page entitled “Solving Print Quality Problems,” which provides solutions for common print quality problems, some of which may affect the color quality of the printed output.

Frequently asked questions (FAQ) about color printing

What is RGB color?

Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green light can be combined to create yellow light. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, and blue light needed to reproduce a particular color.

What is CMYK color?

Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.

How is color specified in a document to be printed?

Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they commonly let users modify the color of each object in a document. Since the procedures to modify colors will vary depending on the application, refer to the software application Help section for instruction.

How does the printer know what color to print?

When a user prints a document, information describing the type and color of each object in the document is sent to the printer. The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets different color conversion tables be used for different types of objects. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.

Color quality guide

Page 4 of 6

Should I use the PostScript or PCL driver for the best color? What driver settings should I use for the best color?

The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver will provide preferred color quality for the majority of printouts.

Why doesn't the printed color match the color I see on my computer screen?

The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer. Color match can also be affected by monitor variations and lighting conditions. Read the response to the question “How can I match a particular color (such as a color in a corporate logo)?” on page 5 for recommendations on how the printer Color Samples pages may be useful in solving certain color matching problems.

The printed page appears tinted. Can I slightly adjust the color?

Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, Color Balance may be used to create more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner used for the chosen color. For example, if a user believes the overall printed page to be too red, then decreases to both magenta and yellow could potentially improve color preference.

Is it possible to increase the gloss in the printed output?

Additional gloss can be obtained by printing using the 1200 dpi Print Resolution setting.

My color transparencies seem dark when projected. Is there anything I can do to improve the color?

This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting Toner Darkness settings to 1, 2, or 3 will lighten the transparency.

What is Manual Color Correction?

The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting will generate preferred color for the majority of documents. Occasionally a user may want to apply a different color table mapping. This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.

Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu. Users may select any of four different color conversion tables available for RGB objects

(sRGB Display, sRGB Vivid, Vivid, and Off) and any of four different color conversion tables available for CMYK objects (US CMYK, Euro CMYK, Vivid CMYK, and Off).

Note: The Manual Color Correction setting will not be useful if the software application does not specify colors with RGB or CMYK combinations, or in certain situations where the software application or the computer operating system adjusts the colors specified in the application through color management.

Color quality guide

Page 5 of 6

How can I match a particular color (such as a color in a corporate logo)?

Occasionally users have a need for the printed color of a particular object to closely match a specific color of interest. A typical example of this situation is when a user is trying to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority of cases. The Color Samples menu items can provide useful information in helping to solve this particular type of color matching problem.

The eight Color Samples options correspond to color conversion tables in the printer. Selecting any of the Color Samples options will generate a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination will be located on each box depending on the table selected. The observed color of each box is the result obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.

The user can scan the color samples pages and identify the box whose color is the closest to the desired color. The color combination labeled on the box can then be used for modifying the color of the object in a software application. The software application Help section should provide instructions for modifying the color of an object. Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object.

Which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software application (RGB or CMYK combinations). The following table identifies which Color Samples pages to use:

Color specification of

Classification of

Printer Color

Color Samples pages to print

object being printed

object being printed

Correction setting

and use for color matching

 

 

 

 

RGB

Text

Auto

sRGB Vivid

 

 

 

 

 

 

Off

Off - RGB

 

 

 

 

 

 

Manual

sRGB Vivid*, Vivid, sRGB Display, Off

 

 

 

 

 

Graphic

Auto

sRGB Vivid

 

 

 

 

 

 

Off

Off - RGB

 

 

 

 

 

 

Manual

sRGB Vivid*, Vivid, sRGB Display, Off

 

 

 

 

 

Image

Auto

sRGB Display

 

 

 

 

 

 

Off

Off - RGB

 

 

 

 

 

 

Manual

sRGB Vivid*, Vivid, sRGB Display, Off

 

 

 

 

* The default Manual setting.

Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V machines.

 

 

 

 

 

 

Color quality guide

 

 

 

 

 

 

Page 6 of 6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color specification of

Classification of

Printer Color

Color Samples pages to print

 

object being printed

object being printed

Correction setting

and use for color matching

 

 

 

 

 

 

 

 

 

CMYK

Text

Auto

 

 

US CMYK

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

Off - CMYK

 

 

 

 

 

 

 

 

 

Manual

US CYMK*, Vivid CMYK, Off, Euro CMYK*

 

 

 

 

 

 

 

 

 

 

Graphic

Auto

 

 

US CMYK

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

Off - CMYK

 

 

 

 

 

 

 

 

 

Manual

US CYMK*, Vivid CMYK, Off, Euro CMYK*

 

 

 

 

 

 

 

 

 

 

Image

Auto

 

 

US CMYK

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

Off - CMYK

 

 

 

 

 

 

 

 

 

Manual

US CYMK*, Vivid CMYK, Off, Euro CMYK*

 

 

 

 

 

 

 

 

* The default Manual setting.

Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V machines.

Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist where the software application or the computer operating system will adjust the RGB or CMYK combinations specified in the application through color management. In such a situation, the resulting printed color may not be exactly as expected based on the Color Samples pages.

Printing guide

Get the most out of your printer by properly loading the trays and setting the types and sizes. Never mix media types within a tray.

Note: Paper Size cannot be adjusted when auto size sensing is enabled. Auto size sensing is enabled by default for printer trays, but is not available for the multipurpose feeder.

Load paper or other print media

To help prevent jams:

Flex all stacks of print media back and forth to loosen them, and then fan them before loading. Do not fold or crease the print media. Straighten the edges of the stack on a level surface.

Do not exceed the maximum stack height. Overfilling may cause jams.

Never remove paper trays while a print job is printing. It could damage the tray or the printer.

Loading 500-sheet trays

1 Remove the tray.

2Squeeze the front guide lever and slide the guide to the front of the tray.

3Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading.

Printing guide

Page 1 of 2

4Flex the sheets back and forth to loosen them, and then fan them.

5Place the paper against the back left corner of the tray, print side down.

6Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper.

7Reinstall the tray.

8If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. See “Set Paper Type and Paper Size” on page 2.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Squeeze the paper guide lever and slide the guide all the way toward the front of the printer.

3 Flex the sheets back and forth to loosen them, and then fan them.

4 Arrange the stack of print media correctly for the size, type, and print

method you are using.

5Place the print media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media.

6Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.

Printing guide

Page 2 of 2

7If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. See “Set Paper Type and Paper Size” on page 2.

Loading other input options

For information about loading other input options, refer to the publications CD that came with the printer.

Set Paper Type and Paper Size

If you have set Paper Type and Paper Size to the correct values, any trays containing the same type and size of paper are automatically linked by the printer.

Note: If the type of the media you are loading is the same as the media previously loaded, you do not need to change the Paper Type setting.

To change a Paper Type or Paper Size setting:

1 Press Menu until you see Paper Menu, and then press Select.

2Press Menu until you see Paper Type (or Paper Size), and then press Select.

Tray 1 Type (or Tray 1 Size) appears on the second line of the display.

3Press Select if you want to change the Tray 1 Type (or Tray 1 Size) setting or press Menu to scroll to another source.

4Press Menu to scroll through a list of possible paper types (or sizes).

5When you see the correct paper type (or size), press Select to save the setting as the default.

6Press Go to return the printer to the Ready state.

Printing on specialty media (transparencies, labels, and so on)

Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper, labels, or envelopes.

1Load the print media as specified for the tray you are using. See “Load paper or other print media” on page 1 for help.

2From the printer operator panel, set the Paper Type and Paper Size according to the print media you loaded. See Set Paper Type and Paper Size for help.

3From the computer’s software application, set the paper type, size, and source according to the media you loaded.

a In your word processor, spreadsheet, browser, or other application, select File Print.

b Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.

c Select the tray containing the specialty media from the Form Source list box.

d Select your media type (transparencies, envelopes, and so on) from the Media Type list box. e Select the size of the specialty media from the Form Type list box.

f Click OK, and then send your print job as usual.

For more information about paper sizes, types, and weights, see the Print Media Guide page.

Connection guide

Follow these steps to properly connect your printer to your computer or network system:

1Install drivers for local printing on page 1.

2Verify printer setup on page 3.

3Configure for TCP/IP on page 4.

4Install drivers for network printing on page 5.

Install drivers for local printing

The printer driver is software that lets your computer communicate with your printer.

The procedure to install drivers depends on the operating system you are using. Use the following table to find driver installation instructions for your particular operating system. If you need additional help, refer to the documentation that shipped with your computer and your software.

 

Operating system

Go to

 

 

page...

 

 

 

 

Windows

 

 

Windows Server 2003, Windows 2000,

1

 

Windows XP, Windows 98/Me, Windows NT 4.x

 

 

Windows 95 and Windows 98 (first edition)

2

 

Serial printing

2

 

 

 

 

Macintosh

2

 

 

 

 

UNIX/Linux

3

 

 

 

 

 

 

Windows

Some Windows operating systems may already include a printer driver that is compatible with your printer. This may mean that installation will seem automatic in later versions of Windows. System printer drivers work well for simple printing, but they contain less functionality than our enhanced custom printer driver.

Note: Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder.

Connection guide

Page 1 of 9

Use the drivers CD that shipped with your printer to install the custom printer driver and obtain all the enhanced printer features and functionality.

Using Windows Server 2003, Windows 2000, Windows XP, and Windows 98 SE, Windows Me, and Windows NT

1Insert the drivers CD.

If the CD does not auto launch, click Start à Run, and then type D:\Setup.exe in the Run dialog box.

Note: USB support is not available for

Windows NT operating systems.

2Click Install Software.

Note: Some Windows operating systems require that you have administrative access to install printer drivers on your computer.

3Click Printer and Software.

4Click Agree to accept the license agreement.

5Select Suggested, and then click Next.

The Suggested option is the default installation for local and network-attached setup. If you need to install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on your screen.

6Select Local Attached, and then click Finish.

7Select the port you are using to connect the printer to the computer, and then click Next.

8Click Done.

9Print a test page to verify printer setup.

Using Windows 95 and

Windows 98 (first edition)

Note: Some Windows operating systems require that you have administrative access to install printer drivers on your computer.

1 Turn on your computer.

2Click Start à Settings à Printers, and then double-click Add Printer.

Note: USB support is not available for the Windows 95 operating system.

3When prompted, select Local printer.

4Select the manufacturer and model of your printer, and then click Have Disk.

5Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard.

6Specify the location of the custom printer driver on the drivers CD.

The path should be similar to the following:

X:\Drivers\Print\Win_9xMe\<language>

Where X=the letter of your CD-ROM drive.

For example:

D:\Drivers\Print\Win_9xMe\English.

7Click OK.

8Print a test page to verify printer setup.

Serial printing

For information about serial printing, refer to the User’s Guide on the publications CD.

Connection guide

Page 2 of 9

Macintosh

Macintosh OS 8.6 or later is required for USB printing. In order to print locally to a USB-attached printer, you must create a desktop printer icon (Macintosh 8.6–9.x) or create a queue in the Print Center or Printer Setup Utility (Macintosh OS X).

Creating a desktop printer icon (Macintosh 8.6–9.x)

1Install a printer PostScript Printer Description (PPD) file on your computer.

Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer.

aInsert the drivers CD.

bDouble-click Classic, and then double-click the installer package for your printer.

cChoose the language you want to use and click OK.

dClick Accept after you read the license agreement.

eClick Continue after you view the Readme file.

fChoose a default paper size.

gOn the Easy Install screen, click Install. All the necessary files are installed on your computer.

hClick Quit when installation is complete.

2Do one of the following:

Macintosh 8.69.0: Open Apple LaserWriter.

Macintosh 9.19.x: Open Applications, and then click Utilities.

3Double-click Desktop Printer Utility.

4Select Printer (USB), and then click OK.

5In the USB Printer Selection section, click

Change.

If your printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected and the printer is turned on.

6Select the name of your printer, and then click OK. Your printer appears in the original Printer (USB) window.

7In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure your printer PPD now matches your printer.

8Click Create, and then click Save.

9Specify a printer name, and then click Save. Your printer is now saved as a desktop printer.

Creating a queue in Print Center or Printer Setup Utility (Macintosh OS X)

1Install a printer PostScript Printer Description (PPD) file on your computer.

Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer.

aInsert the drivers CD.

bDouble-click Mac OS X, and then doubleclick the installer package for your printer.

cOn the Authorization screen, choose Click the lock to make changes.

dEnter your password, and then click OK.

eClick Continue on the Welcome screen and again after you view the Readme file.

fClick Agree to accept the license agreement.

gSelect a Destination, and then click

Continue.

hOn the Easy Install screen, click Install. All the necessary files are installed on your computer.

iClick Close when installation is complete.

2Open the Finder, click Applications, and then click Utilities.

3Double-click Print Center or Printer Setup Utility.

4Do one of the following:

If your USB-attached printer appears in the Printer List, you can quit Print Center. A queue has been created for your printer or Printer Setup Utility.

If your USB-attached printer does not appear in the Printer List, make sure the USB cable is properly connected and the printer is turned on. After the printer appears in the Printer List, you can quit Print Center or Printer Setup Utility.

Connection guide

Page 3 of 9

UNIX/Linux

Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat.

Some printer driver packages are available on the drivers CD. The User’s Guide in each package gives detailed instructions for installing and using printers in UNIX and Linux environments.

All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations.

Verify printer setup

Printing a menu settings page

Print a menu settings page to review the default printer settings and to verify that printer options are installed correctly.

Note: For more information about using the printer operator panel and changing menu settings, refer to the publications CD.

1 Make sure the printer is on.

2Press Menu until you see Utilities Menu, and then press Select.

3Press Menu until you see Print Menus, and then press Select to print the page.

The message Printing Menus appears on the display.

4Verify the options you installed are correctly listed under “Installed Features.”

If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option.

5Verify the amount of memory installed is correctly listed under “Printer Information.”

6Verify the paper trays are configured for the sizes and types of paper you loaded.

Printing a network setup page

If the printer is attached to a network, print a network setup page to verify the network connection. This page

also provides important information that helps you configure for network printing.

Note: If an optional MarkNet print server is installed, you see Print Net1 Setup on the display.

1 Make sure the printer is on.

2Press Menu until you see Utilities Menu, and then press Select.

3Press Menu until you see Print Net Setup, and then press Select. The network setup page prints and the printer returns to Ready status.

4Check the first section on the network setup page and confirm that Status is “Connected.”

If Status is “Not Connected,” your LAN drop may not be active or your network cable may be malfunctioning. Consult your network support person for a solution, and then print another network setup page to verify that you are connected to your network.

Configure for TCP/IP

If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer.

Assigning a printer IP address

If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer.

1 Print a network setup page.

2Look for the address under the “TCP/IP” heading on the network setup page.

Connection guide

Page 4 of 9

3Go to Verify printer setup on page 3 and begin with step 2.

Note: You can find instructions for other methods of setting the IP address in the online documentation on the drivers CD that shipped with your printer. Launch the CD, and then click View

Documentation Network Printer Install.

If your network is not using DHCP, then you must manually assign an IP address to the printer.

One of the easiest ways is to use the operator panel:

1Press Menu until you see Network Menu, and then press Select.

2Press Menu until you see Standard Network, and then press Select.

Standard Network appears if you purchased a printer with a network port on the printer system board. If you have a MarkNet™ print server installed in the option card slot, you see Network Option 1.

3Press Menu until you see Std Net Setup (or Network 1 Setup), and then press Select.

4Press Menu until you see TCP/IP, and then press Select.

5Press Menu until you see Set IP Address, and then press Select.

6Change the address by pressing Menu to increase or decrease each number. Press Select to move to the next segment. Press Select when you are finished.

The message Saved appears briefly.

7Press Menu until you see Set IP Netmask, and then press Select.

8Repeat step 6 to set the IP Netmask.

9Press Menu until you see Set IP Gateway, and then press Select.

10Repeat step 6 to set the IP Gateway.

11When you are finished, press Go to return the printer to the Ready state.

Verifying the IP settings

1Print another network setup page. Look under the “TCP/IP” heading and make sure the IP address, netmask, and gateway are what you expected.

2Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11).

If the printer is active on the network, you should receive a reply.

Install drivers for network printing

After you have assigned and verified the TCP/IP settings, you are ready to install the printer drivers on each network computer.

 

Operating system

Go to page...

 

 

 

 

Windows

5

 

 

 

 

Macintosh

8

 

 

 

 

UNIX/Linux

9

 

 

 

 

NetWare

9

 

 

 

Windows

In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing methods require the installation of a printer driver.

Supported printer drivers

Windows system printer driver

Custom printer driver

System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD.

Supported network printer ports

Microsoft IP port—Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003

Connection guide

Page 5 of 9

Printer network ports—Windows 95/98/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003

Note: Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder.

For basic printer functionality, you can install a system printer driver. The system printer driver presents a consistent user interface for use with all the printers on your network. However, using a custom printer driver provides enhanced printer features and functionality, such as printer status alerts.

Follow the steps for your printing configuration and operating system to configure your network printer:

 

Printing configuration

Operating system

 

 

 

 

Direct

Windows 98SE/Me,

 

Printer is connected directly to

Windows NT 4.0,

 

Windows 2000,

 

the network using a network

 

Windows XP, or

 

cable, such as Ethernet.

 

Windows Server 2003

 

Printer drivers are typically

 

Windows 95 and

 

installed on each network

 

Windows 98 (first

 

computer.

 

edition)

 

 

 

 

 

 

Shared

Windows NT 4.0,

 

Printer is connected to one of

Windows 2000,

 

Windows XP, or

 

the computers on the network

 

Windows Server 2003

 

using a local cable, such as

 

 

 

USB.

 

 

Printer drivers are installed on

 

 

the computer attached to the

 

 

printer.

 

 

During driver installation, the

 

 

printer is set up to be “shared” so

 

 

that other network computers

 

 

can print to it.

 

 

 

 

Direct printing using Windows 98SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003

To install a custom printer driver and network port:

1Insert the drivers CD.

If the CD does not auto launch, click Start à Run, and then type D:\Setup.exe in the Run dialog box.

2 Click Install Software.

3Click Printer and Software.

4Click Agree to accept the license agreement.

5Select Suggested, and then click Next.

The Suggested option is the default installation for local and network-attached setup. If you need to install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on your screen.

6Select Network Attached, the printer manufacturer, and then click Next.

7Select the printer you are setting up, and then click Next.

8Select Add Port.

9Select Lexmark Enhanced TCP/IP Port.Select TCP/IP Network Port, and then click Add.

10Enter the information to create the port.

a Enter a port name.

This can be any name that you associate with the printer, such as Color1-lab4. After the port is created, this name appears in the list of available ports.

Note: If you don’t know the IP address, print a network setup page and look under the TCP/IP heading. For help, see “Printing a network setup page” on page 3 and “Verifying the IP settings” on page 5.

b Enter the IP address in the text box.

If you don't know the IP address, print a network setup page and look under the TCP/ IP heading. Refer information on printing a network setup page, see “Printing a network setup page” on page 3.

11Click Finished.

12Print a test page to verify printer installation.

Direct printing using Windows 95 and Windows 98 (first edition)

For information about Windows 95 and Windows 98 (first edition) direct printing, refer to the User’s Guide on the publications CD.

Connection guide

Page 6 of 9

Shared printing from a server using Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003

After connecting your printer to a Windows NT 4.0, Windows 2000, Windows XP, or

Windows Server 2003 computer (which will act as a server), follow these steps to configure your network printer for shared printing:

Step 1: Install a custom printer driver

1Insert the drivers CD.

If the CD does not auto launch, click Start à Run, and then type D:\Setup.exe in the Run dialog box.

2Click Install Software.

3Click Printer and Software.

4Click Agree to accept the license agreement.

5Select Suggested, and then click Next.

6Select Local Attached,and then click Finish.

7Select the port you are using to connect the printer to the computer, and then click Next.

8Click Done.

9Print a test page to verify printer installation.

Step 2: Share the printer on the network 1 Click Start Settings Printers.

2Select the printer you just created.

3Click File Sharing.

4Check the Shared check box, and then enter a name in the Shared Name text box.

5In the Alternate Drivers section, select the operating systems of all the network clients that will print to the printer.

6Click OK.

Note: If you are missing files, you may be prompted to provide the server operating system CD.

7Check the following to make sure the printer was successfully shared.

The printer object in the Printers folder now has a shared indicator. For example, in

Windows NT 4.0, a hand appears under the printer object.

Browse Network Neighborhood. Find the host name of the server and look for the shared name you assigned to the printer.

Step 3: Install the printer driver (or subset) on network clients

Using the point and print method

Note: This method is usually the best use of system resources. The server handles driver modifications and the print job processing. This lets network clients return to applications much faster.

With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer.

1On the Windows desktop of the client computer, double-click Network Neighborhood.

2Locate the host name of the server computer, and then double-click the host name.

3Right-click the shared printer name, and then click Install.

4Wait a few minutes for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and other factors.

Connection guide

Page 7 of 9

5Close Network Neighborhood.

6Print a test page to verify printer installation.

Using the peer-to-peer method

With this method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing.

1 Click Start Settings Printers.

2Click Add Printer to launch the Add Printer wizard.

3Click Network Print Server.

4Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the text box.

The path will look similar to the following:

\\<server host name>\<shared printer name>

Note: If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, then you will need to provide a path to available drivers.

The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process.

5Click OK.

6Select whether you want this printer to be the default printer for the client, and then click

Finish.

7Print a test page to verify printer installation.

Macintosh

Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to your UNIX or Macintosh computers.

A PostScript Printer Description (PPD) file must be installed on each computer used to print to a network printer. In addition, the computer must also have either a desktop printer (Mac OS 8.6 to 9.x) or a print queue in Print Center (Mac OS X). A print queue can be created either through AppleTalk or IP Printing. Follow the instructions for your operating system to install a PPD file and create a desktop printer or print queue.

Mac OS 8.6 to 9.x

Step 1: Install a custom PPD file

Note: Installing the custom PPD is required only if this is the first time the printer has been set up. If the printer was previously installed, go on to Step 2: Create a desktop printer.

1 Insert the drivers CD into your CD-ROM drive.

2Double-click Classic.

3Double-click the Installer icon.

4Select the language of your operating system, and then click OK.

5Click Install to install the PPD file for your printer.

Step 2: Create a desktop printer

1 In the Chooser, select the LaserWriter 8 driver.

2If you have a routed network, select the default zone from the list. If you don’t know which zone to select, look on the Network Setup page under AppleTalk for Zone.

3Select the new printer from the list.

4If you don’t know which printer to select, look on the Network Setup page under the AppleTalk heading to find the default name of the printer.

5Click Create.

6Make sure there is an icon next to the printer name in the Chooser.

Connection guide

Page 8 of 9

7Close the Chooser window.

8Verify printer installation.

aClick the desktop printer icon you just created.

bChoose Printing à Change Setup.

If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, then printer setup is complete.

If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct for your printer, repeat “Step 1: Install a custom PPD file” on page 8.

Mac OS X

Step 1: Install a custom PPD file 1 Insert the drivers CD.

Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer.

2Double-click the installer package for your printer.

3On the Authorization screen, choose Click the lock to make changes.

4Enter your password, and then click OK.

5Click Continue on the Welcome screen and again after you view the Readme file.

6Click Continue after you view the license agreement, and then click Agree to accept the terms of the agreement.

7Select a Destination, and then click Continue.

8On the Easy Install screen, click Install. All the necessary software is installed on your computer.

9Click Close when installation is complete.

Step 2: Create a print queue in Print Center or Printer Setup Utility

Using AppleTalk

Follow these steps to create a print queue using AppleTalk. To create an IP print queue, see “Using IP Printing” on page 9.

1Open Finder, click Applications, and then click

Utilities.

2Double-click Print Center or Printer Setup Utility.

3Choose Add Printer from the Printers menu.

4Choose AppleTalk from the pop-up menu.

Note: If you don’t know which zone or printer to select, look on the network setup page under the AppleTalk heading.

5Select the AppleTalk zone from the list.

6Select the new printer from the list, and then click Add.

7Verify printer installation:

aOpen Finder, click Applications, and then click TextEdit.

bChoose Print from the File menu.

cChoose Summary from the Print Panel menu.

dDo one of the following:

If the PPD file displayed in the Summary window is correct for your printer, then printer setup is complete.

If the PPD file displayed in the Summary window is not correct for your printer, delete the printer from printer list in Print Center or Printer Setup Utility and repeat “Step 1: Install a custom PPD file” on page 8.

Using IP Printing

Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see “Using AppleTalk” on page 9.

1Open Finder, click Applications, and then click

Utilities.

2Double-click Print Center or Printer Setup Utility.

3Choose Add Printer from the Printers menu.

Connection guide

Page 9 of 9

4Choose IP Printing from the pop-up menu.

5Enter the IP address or the printer DNS name in the Printer’s Address box.

6Choose the printer manufacturer from the Printer Model pop-up menu.

7Select the new printer from the list, and then click Add.

8Verify printer installation:

aOpen Finder, click Applications, and then click TextEdit.

bChoose Print from the File menu.

cChoose Summary from the Print Panel menu.

dDo one of the following:

If the PPD file displayed in the Summary window is correct for your printer, then printer setup is complete.

If the PPD file displayed in the Summary window is not correct for your printer, delete the printer from printer list in Print Center or Printer Setup Utility and repeat “Step 1: Install a custom PPD file” on page 8.

UNIX/Linux

Your printer supports both UNIX and Linux network environments.

For the latest information about installing a network printer in a UNIX or Linux environment, click View Documentation on the drivers CD.

NetWare

Your printer supports both Novell Distributed Print Services (NDPS) and regular queue-based NetWare environments. For the latest information about installing a network printer in a NetWare environment, launch the drivers CD and click View Documentation.

Print media guide

Page 1 of 2

Print media guide

The printer supports the following standard print media sizes. The Universal setting lets you select custom sizes up to the maximum specified.

Print media

Source

A4 (210 x 297 mm)

A5 (148 x 210 mm)

JIS B5 (182 x 257 mm)

Statement (5.5 x 8.5 in.)

Letter (8.5 x 11 in.)

Folio (8.5 x 13 in.)

Legal (8.5 x 14 in.)

Executive (7.25 x 10.5 in.)

Universal (5.5 x 8.27 in. to 8.5 x 14 in.)

Universal (2.75 x 5 in. to 9.01 x 14 in.)

Universal (5.83 x 7.17 in. to 8.5 x 14 in.)

Plain paper 1, 2

500 7

 

 

 

 

 

 

Grain long (Light):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2000 8

 

 

 

 

 

 

 

 

 

 

60–74.9 g/m2 (16–19.9 lb bond)

 

 

 

 

 

 

 

 

 

 

Grain long (Normal):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MPF 9

 

 

 

 

 

75–119.9 g/m2 (20–31.9 lb bond)

 

 

 

 

 

Grain long (Heavy):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

120–176 g/m2 (32–47 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Card stock 2

 

500

 

 

 

 

 

 

Upper limit, grain long:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MPF

 

 

 

 

 

Index Bristol:

163 g/m2 (90 lb)

 

 

 

 

 

Tag:

 

163 g/m2 (100 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover:

 

176 g/m2 (65 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Upper limit, grain short:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Index Bristol:

199 g/m2 (110 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tag:

 

203 g/m2 (125 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover:

 

216 g/m2 (80 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transparency

 

500

 

 

 

 

 

 

 

 

 

 

 

 

 

 

161–169 g/m2 (43–45 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MPF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Glossy paper

 

500

 

 

 

 

 

 

Gloss Book, grain long:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2000

 

 

 

 

 

 

 

 

 

 

88–176 g/m2 (60–120 lb book)

 

 

 

 

 

 

 

 

 

 

Gloss Cover, grain long:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

162–176 g/m2 (60–65 lb cover)

MPF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Labels

 

 

500

 

 

 

 

 

 

Paper: 3

180 g/m2 (48 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MPF

 

 

 

 

 

Dual-Web: 3180 g/m2 (48 lb bond)

 

 

 

 

 

Polyester:

220 g/m2 (59 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vinyl: 3, 4

300 g/m2 (92 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Integrated forms (labels) 5

500

 

 

 

 

 

 

Pressure sensitive area:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MPF

 

 

 

 

 

140–175 g/m2

 

 

 

 

 

 

Paper base (grain long):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

75–135 g/m2 (20–36 lb bond)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Envelope 6

 

MPF

7¾ Envelope (3.875 x 7.5 in.)

 

 

DL Envelope (110 x 220 mm)

 

 

 

60–105 g/m2 (16–28 lb bond)

 

9 Envelope (3.875 x 8.9 in.)

 

 

 

C5 Envelope (162 x 229 mm)

 

 

 

 

 

 

 

10 Envelope (4.12 x 9.5 in.)

 

 

 

B5 Envelope (176 250 mm)

 

 

 

 

 

 

 

Other Envelope (98.4 x 162 mm to 176 x 250 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Paper less than 75 g/m2 (20 lb) is limited to simplex only

3

Multipurpose feeder weights differ:

 

 

6

Sulfite, wood-free, or up to 100% cotton

 

 

at less than 60% relative humidity and is not supported

 

Paper:

199 g/m2 (53 lb)

 

 

 

bond.

 

 

 

 

 

in duplex. The duplex option supports the same weights

 

Dual-Web: 199 g/m2 (53 lb)

 

 

 

• 100% cotton content maximum weight is

 

and types as the printer except for paper 60–74.9 g/m2

 

Vinyl:

260 g/m

2

(78 lb liner)

 

 

 

90 g/m2 (24 lb) bond.

 

 

 

(16–19.9 lb) grain long bond, A5 cardstock, envelopes,

 

 

 

 

 

• 28 lb bond envelopes are limited to 25%

 

 

 

 

 

 

 

 

 

 

 

transparencies, vinyl labels, and polyester labels.

4

Vinyl labels are supported only when

 

 

 

cotton content.

 

 

 

2

For 60–176 g/m2 (16–65 lb) paper, grain long fibers are

 

printing environments and media are

 

 

 

 

 

 

 

 

 

 

 

7

500-sheet tray

9 Multipurpose feeder

 

recommended. For papers heavier than 176 g/m2

 

20–32.2° C (68–90° F).

 

 

 

 

5

 

 

 

 

 

 

 

8

 

 

 

 

 

 

(65 lb), grain short is preferred.

 

 

Pressure sensitive area must enter the

 

2000-sheet tray

 

 

 

 

 

 

 

 

 

 

printer first.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print media guide

Page 2 of 2

Storing paper

Use the following guidelines to avoid paper feeding problems and uneven print quality.

Store paper in an environment where the temperature is approximately 21° C (70° F) and the relative humidity is 40%.

Store cartons of paper on a pallet or shelf rather than directly on the floor.

If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.

Do not place anything on top of paper packages.

Avoiding paper jams

The following hints can help you avoid paper jams:

Do not remove paper trays while a job is printing. Wait for a Load Tray <x> or Ready message before you remove the tray.

Use only recommended paper.

Do not load wrinkled, creased, or damp paper.

Flex, fan, and straighten paper before you load it.

Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the maximum height indicated.

Push all trays firmly into the printer after loading them.

Make sure the guides in the trays are properly positioned for the size paper you have loaded.

Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.

We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox or optional finisher. These specialty media types should be sent to the standard bin.

If an optional finisher or mailbox is attached to your printer, make sure the printer and option are correctly aligned. Refer to the Setup Guide that came with your printer or option for alignment instructions.

Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached. Refer to the Setup Guide for more information.

If a jam should occur, clear the entire paper path.

Clearing jams guide

Page 1 of 6

Clearing jams guide

Access doors and trays

When a paper jam occurs, the jam number will appear on line one of the operator panel and the number of pages jammed will appear on line two.

The following illustrations show areas in the printer where jams can occur.

Area A

Multipurpose feeder

200 Paper Jam

250 Paper Jam

Area B

Left access door (beside Tray 1)

200 Paper Jam

Area C

Paper input options: 500-sheet drawer or 2000-sheet drawer

24<x> Paper Jam

Area D

Front access door

201 Paper Jam

Area T1

Standard tray (Tray 1)

200 Paper Jam

Area E

Duplex mechanism

230 Paper Jam

Area T<x>

Paper input options: 500-sheet drawer or 2000-sheet drawer

24<x> Paper Jam

Areas 1–6

Finisher

28<x> Paper Jam

Area M

Mailbox or output expander

27<x> Paper Jam

Area L

Upper right access door (redrive area)

201 Paper Jam

202 Paper Jam

Area K

Lower right access door (fuser area)

201 Paper Jam

202 Paper Jam

Area J

Duplex tray

230 Paper Jam

 

 

 

 

 

 

Clearing jams guide

 

 

 

 

 

 

Page 2 of 6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Understanding jam messages

 

 

 

 

Note: Always clear the entire paper path when

 

 

 

 

you receive any jam message.

 

 

 

 

 

 

 

 

Paper jam message

Check Areas...

What to do…

 

 

 

 

 

 

 

 

 

200 Paper Jam

A, B, T1

Follow the instructions for clearing Area A, Area B, and Area T1.

 

 

 

(Tray 1 and left access

 

If the jam message persists, paper may be caught in the image transfer unit. Refer to

 

 

 

door beside tray 1)

 

the User’s Reference located on the publications CD for information about clearing

 

 

 

 

 

this type of jam.

 

 

 

 

 

 

 

 

 

201 Paper Jam

D, K, L

Follow the instructions for clearing Area D, Area K, and Area L.

 

 

 

(Fuser area)

 

If the jam message persists, paper may be caught in the fuser.See “Clearing

 

 

 

 

 

fuser jams” on page 6 for instructions.

 

 

 

 

 

 

 

 

 

202 Paper Jam

K, L

Follow the instructions for clearing Area K and Area L.

 

 

 

(Fuser area)

 

If the jam message persists, paper may be caught in the fuser. See “Clearing

 

 

 

 

 

fuser jams” on page 6 for instructions

 

 

 

 

 

 

 

 

 

230 Paper Jam

E, J

Follow the instructions for clearing Area E and Area J.

 

 

 

(Duplex area)

 

 

 

 

 

 

 

 

 

 

 

 

 

24<x> Paper Jam

C, T<x>

Follow the instructions for clearing Area C and Area T<x>.

 

 

 

(Trays 2–4)

 

 

 

 

 

 

 

 

 

 

 

 

 

250 Paper Jam

A

Follow the instructions for clearing Area A.

 

 

 

(Multipurpose feeder)

 

 

 

 

 

 

 

 

 

 

 

 

 

27<x> Paper Jam

M

Follow the instructions for Clearing mailbox or output expander jams

 

 

 

(Mailbox or output

 

(Area M).

 

 

 

 

 

 

 

 

 

 

expander)

 

 

 

 

 

 

 

 

 

 

 

 

 

28<x> Paper Jam

1, 2, 3, 4, 5, 6

Follow the instructions for Clearing finisher jams (Areas 1–6) .

 

 

 

(Finisher)

 

 

 

 

 

 

 

 

 

 

 

 

 

Clearing the entire paper path

3Return the feeder to its working position and reload your media.

When a paper jam occurs, the printer stops operating and displays 2xx Paper Jam and a message to clear certain printer areas.

After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.

Area A

1If you are using the multipurpose feeder, release the levers on each side of the feeder to open it flat.

2Press the pick assembly release lever and remove all media and jams.

Area B

1 Open the left access door.

2 Pull down the lever until it stops.

3Remove all visible media.

Note: Remove any torn media from the printer.

4Return the lever to its upright position.

5Close the door.

Note: Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray.

Area C

1If you have one or more optional 500-sheet drawers:

aOpen the 500-sheet drawer access door. Hold the door down while removing jams.

Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray.

Clearing jams guide

Page 3 of 6

b Close the door.

2 If you have an optional 2000-sheet drawer:

aOpen the 2000-sheet drawer access door. Pull the jam down and out of the rollers.

b Close the door.

Area D

1 Open the front access door.

2Hold down the lever in the upper left corner. Remove jams in the rollers under the image transfer unit.

Area T1

1If clearing Area B did not clear your jam, then carefully open tray 1. Remove any jams.

Note: Make sure the paper is pushed all the way down into the tray.

2 Close tray 1.

Area E

1Pull the duplex mechanism completely out. Look inside and remove any paper caught in the rollers. Also, look up inside, as some jams may be above the rollers.

2 Reinstall the duplex mechanism in the printer.

Clearing jams guide

Page 4 of 6

Area T<x>

1If you cannot clear all the 500-sheet drawer jams from Area C:

aCarefully open trays 2 through 4 (all 500-sheet trays) and remove jams.

Note: Make sure the paper is pushed all the way down into the tray.

b Close trays 2 through 4.

2If you cannot clear the 2000-sheet drawer jam from Area C:

a Open the 2000-sheet drawer.

Note: Any image printed will not be fused to the page.

bRemove any jams, and then close the 2000-sheet drawer.

Area J

1 Remove the duplex tray.

2 Remove any jams and then reinstall the tray.

Area K

1 Open the lower right access door.

2 Remove any jams, and then close the door.

Area L

1 Open the upper right access door.

2Remove jams from the rollers and then close the door.

Clearing jams guide

Page 5 of 6

Clearing mailbox or output expander jams (Area M)

1Open the rear door of the 5-bin mailbox or output expander.

2 Pull the jam straight out, and then close the door.

Clearing fuser jams

1Clear the paper path. If the jam error message persists, go on to step 2.

2Open both the upper right and the lower right access doors (Areas K and L).

CAUTION: The fuser assembly may be hot. Let it cool before continuing.

3Pull down the latches. They slide toward the center to release the fuser.

4Pull the fuser out of the printer, and set it on a clean, flat surface.

5Unsnap the housing and set it aside.

Clearing jams guide

Page 6 of 6

6 Lift up the fuser roller cover and remove the jam.

7Close the fuser roller cover.

8Snap the housing back onto the fuser.

9Insert the fuser back into the printer.

10Slide the latches out, and then pull up to refasten them.

11Close the doors.

Clearing image transfer unit jams

Refer to the User’s Reference located on the publications CD for information about clearing this type of jam.

Clearing finisher jams (Areas 1– 6)

Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams.

If you still need help

1 Turn the printer off and then back on.

2Contact your administrator or Help desk if you need more assistance.

Print quality guide

Page 1 of 4

Print quality guide

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable.

Use the following table to find solutions to print quality problems.

Symptom

 

 

 

Cause

Solution

Repeating defects

 

 

 

Either the print cartridges are defective,

Marks occur repeatedly only in one

 

 

 

 

 

 

 

 

 

 

the image transfer unit and transfer

color and multiple times on a page:

 

 

 

 

 

 

 

 

 

 

roller are defective, or the fuser is

Replace the cartridge if the defects

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

defective.

 

 

 

 

 

 

 

 

 

 

occur every:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

– 48 mm (1.9 in.)

 

 

 

 

 

 

 

 

 

 

 

– 97 mm (3.8 in.)

 

 

Marks occur down the page

 

 

repeatedly in all colors:

 

 

Replace the transfer roll if the defects

 

 

 

occur every 60 mm (2.4 in.)

 

 

Replace the image transfer unit if the

 

 

 

defects occur every 101 mm (4 in.)

 

 

Replace the fuser if the defects occur

 

 

 

every 148 mm (5.8 in.)

 

 

Marks occur on every third or sixth

 

 

page in any color:

 

 

Replace the image transfer unit.

Color

Color has shifted outside of the

Top to Bottom or Left to Right:

misregistration

appropriate area or has been

1

Re-seat the cartridges by removing

 

superimposed over another color area.

ABCDE

 

 

them from the printer and then

 

 

reinserting them.

ABCDE

 

2

Adjust the Color Alignment under the

 

3

Utilities Menu.

 

 

Align the image transfer unit.

White or colored

Either the print cartridges are defective,

1

Replace the color print cartridge

line

the image transfer unit and transfer

 

causing the line.

ABCDE

roller are defective, or the fuser is

2

If you still have the problem, replace

defective.

 

 

ABCDE

 

 

the image transfer unit and transfer

 

3

roller.

ABCDE

 

If you still have the problem, replace

 

 

the fuser.

Streaked

The print cartridges, the transfer roller,

Replace the print cartridge, the transfer

horizontal lines

image transfer unit, or fuser may be

roller, the image transfer unit, or fuser

ABCDE

defective, empty, or worn.

as needed.

ABCDE

 

 

 

ABCDE

 

 

 

 

 

Print quality guide

 

 

Page 2 of 4

Symptom

Cause

Solution

Streaked vertical

Toner is smeared before fusing to the

If paper is stiff, try feeding from

lines

paper.

another tray.

ABCDE

The print cartridge is defective.

Replace the color print cartridge

ABCDE

 

causing the streaks.

 

 

ABCDE

 

 

Print irregularities

Paper has absorbed moisture due to

Load paper from a fresh package in

 

high humidity.

the paper tray.

ABCDE

You are using paper that does not

Avoid textured paper with rough

meet the printer specifications.

finishes.

 

ABCDE

The image transfer unit and transfer

Make sure the printer’s paper type,

roller are worn or defective.

paper texture, and paper weight

ABCDE

The fuser is worn or defective.

settings match the type of paper you

 

are using.

 

 

Replace the image transfer unit and

 

 

transfer roller.

 

 

Replace the fuser.

Print too light

The Toner Darkness setting is too

Select a different Toner Darkness

 

light.

setting from the printer driver before

 

You are using paper that does not

sending the job to print.

 

meet the printer specifications.

Perform a Color Adjust in the Utilities

 

The print cartridges are low on toner.

Menu.

 

The print cartridges are defective or

Load paper from a new package.

 

have been installed in more than one

Avoid textured paper with rough

 

printer.

finishes.

 

 

Make sure the paper you load in the

 

 

trays is not damp.

 

 

Make sure the printer’s paper type,

 

 

paper texture, and paper weight

 

 

settings match the type of paper you

 

 

are using.

 

 

Replace the print cartridges.

 

 

 

Print too dark

The Toner Darkness setting is too

Select a different Toner Darkness

 

dark.

setting from the printer driver before

 

The print cartridges are defective.

sending the job to print.

 

 

Replace the print cartridges.

 

 

 

Transparency print quality is

You are using transparencies that do

Use only transparencies

poor

not meet the printer specifications.

recommended by the printer

(Print has inappropriate light or dark

The Paper Type setting for the tray

manufacturer.

you are using is set to something

Make sure the Paper Type setting is

spots, toner is smeared, horizontal or

other than Transparency.

set to Transparency.

vertical light bands appear, or color

does not project.)

 

 

 

 

 

 

 

Print quality guide

 

 

 

 

 

Page 3 of 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Solution

 

 

 

 

 

 

Toner specks

The print cartridges are defective.

Replace the print cartridges.

 

 

The transfer roller is worn or

Replace the transfer roller.

 

 

defective.

Replace the image transfer unit.

 

 

The image transfer unit is worn or

Replace the fuser.

 

 

defective.

Call for service.

 

 

 

The fuser is worn or defective.

Toner is in the paper path.

Toner rubs off the paper easily

The Type setting is wrong for the type

Change Paper Type to match the

when you handle the sheets

of paper or specialty media you are

paper or specialty media you are

 

using.

using.

 

The Texture setting is wrong for the

Change Paper Texture from Normal

 

type of paper or specialty media you

to Smooth or Rough.

 

are using.

Change Paper Weight from Plain to

 

The Weight setting is wrong for the

CardStock (or other appropriate

 

type of paper or specialty media you

weight).

 

are using.

Replace the fuser.

 

The fuser is worn or defective.

 

Gray

The Toner Darkness setting is too

Select a different Toner Darkness

background

dark.

setting from the printer driver before

ABCDE

The print cartridges are defective.

sending the job to print.

Replace the print cartridges.

ABCDE

 

 

 

ABCDE

 

 

Uneven print

The print cartridges are defective.

Replace the print cartridges.

density

The transfer roller is worn or

Replace the transfer roller.

ABCDE

defective.

Replace the image transfer unit.

ABCDE

The image transfer unit is worn or

 

defective.

 

ABCDE

 

 

Ghost Images

Toner level is low in the print cartridges.

Make sure the Paper Type setting is

ABCDE

 

correct for the paper or specialty

 

media you are using.

ABCDE

 

Replace the print cartridges.

ABCDE

 

 

 

ABCDE

 

 

Clipped images

Guides in the selected tray are set for a

Move the guides in the tray to the

(Some of the print is cut off on the

different size paper than what is loaded

proper positions for the size loaded.

in the tray.

 

sides, top, or bottom of the paper.)

 

 

 

 

 

 

 

 

 

Print quality guide

 

 

 

 

 

 

Page 4 of 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Solution

 

 

 

 

 

 

 

 

 

Incorrect margins

Guides in the selected tray are set for

Move the guides in the tray to the

 

 

 

 

a different size paper than what is

 

 

proper positions for the size loaded.

 

 

 

 

loaded in the tray.

Set the Paper Size to match the

 

 

 

 

Auto size sensing is set to off, but

 

 

media in the tray.

 

 

 

 

you loaded a different size paper in a

 

 

 

 

 

 

 

tray. For example, you inserted A4

 

 

 

 

 

 

 

size paper into the selected tray but

 

 

 

 

 

 

 

did not set the Paper Size to A4.

 

 

 

 

 

 

 

 

 

 

 

 

Skewed print

Guides in the selected tray are not in

Move the guides in the tray to the

 

 

 

(Print is inappropriately slanted.)

the correct position for the paper size

 

 

proper positions for the size loaded.

 

 

 

loaded in the tray.

Refer to the Card Stock & Label

 

 

 

 

 

 

 

 

You are using paper that does not

 

 

Guide available on our Lexmark Web

 

 

 

 

meet the printer specifications.

 

 

site at www.lexmark.com for detailed

 

 

 

 

 

 

 

specifications.

 

 

 

 

 

Refer to Paper and specialty media

 

 

 

 

 

specifications in the User’s Guide on

 

 

 

 

 

the publications CD.

 

 

 

 

 

 

 

 

 

Blank pages

One or more print cartridges are

Replace the defective print

 

 

 

 

defective or empty.

 

 

cartridges.

 

 

 

 

 

 

 

 

 

Solid color pages

The print cartridges are defective.

Replace the print cartridges.

 

 

 

 

Your printer requires servicing.

Call for service.

 

 

 

 

 

 

 

 

 

The paper curls badly once it

The Type, Texture, and Weight

Change Paper Type, Paper Texture,

 

 

 

prints and exits to a bin

settings are not appropriate for the

 

 

and Paper Weight to match the

 

 

 

 

type of paper or specialty media you

 

 

paper or specialty media loaded in

 

 

 

 

are using.

 

 

the printer.

 

 

 

 

The paper has been stored in a high

Load paper from a fresh package.

 

 

 

 

humidity environment.

Store paper in its original wrapper

 

 

 

 

 

 

 

until you use it.

 

 

 

 

 

Refer to Storing paper in the

 

 

 

 

 

 

 

User’s Guide on the publications CD.

 

 

 

 

 

 

 

 

 

Moving guide

Page 1 of 1

Moving guide

Follow these guidelines to move the printer within the office or to prepare the printer for shipment.

Warning: Follow these guidelines to avoid injuring yourself or damaging the printer.

Always use at least two people to lift the printer.

Always turn off the printer using the power switch.

Disconnect all cords and cables from the printer before attempting to move the printer.

Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the printer's warranty.

Damage to the printer caused by improper moving is not covered by the printer's warranty.

Moving the printer within the office

The printer can be safely moved from one location within an office to another following these precautions:

The printer must remain in an upright position.

Any cart used to move the printer should have a surface able to support the full footprint of the printer.

Severe jarring movements may cause damage to the printer and must be avoided.

Preparing the printer for shipment

To transport the printer by vehicle or by commercial carrier, the printer must be repackaged for shipment using the proper packaging. The printer package must be securely fastened to its pallet. Do not use a shipping or transport method that requires the printer to be shipped without a pallet. The printer must stay upright throughout the shipment. If you do not have all the original packaging, contact your local service representative to order the repackaging. Additional instructions for repackaging the printer are provided in the repackaging Kit.

Readers’ Comments — We’d Like to Hear from You

Infoprint Color 1454 & 1464

Help guide

Publication No. G510-4097-00

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_ _

FIRST-CLASS MAIL

PERMIT NO. 40 ARMONK, NEW YORK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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POSTAGE WILL BE PAID BY ADDRESSEE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_ _ _

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IBM Corporation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information Development IBM Printing Systems Depatment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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_

H7FE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_ _

Building 004N PO Box 1900 Boulder, CO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

80301-9817

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

__ _ _ _ _ _ _ _ _ _

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Fold and Tape

Please do not staple

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fold and Tape

__

G510-4097-00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_ _ _ _ _

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cut or Fold Along Line

Cut or Fold Along Line

Part Number: 75P6580

Printed in USA

G510-4097-00

(1P) P/N: 75P6580