IBM Aptiva 2140, Aptiva 2142 User Manual

4 (1)
IBM Aptiva 2140, Aptiva 2142 User Manual

Hardware Maintenance Service for Service Level A

Machine Types 2140 and 2142

and IBM Monitors

2142

2140

Hardware Maintenance Service for Service Level A

Machine Types 2140 and 2142

and IBM Monitors

2142

2140

Second

Edition

(January

1998)

 

 

 

 

 

 

 

 

 

 

 

 

The following paragraph does not apply

to any state

or

country

where

such

 

 

 

provisions

are

inconsistent

 

with

local

law:

INTERNATIONAL

BUSINESS

 

 

 

 

MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT

 

 

 

WARRANTY

OF

ANY

KIND,

EITHER

EXPRESS OR IMPLIED, INCLUDING, BUT

 

 

NOT

LIMITED

TO,

THE

IMPLIED

WARRANTIES

OF

MERCHANTABILITY OR

 

 

 

FITNESS FOR

A PARTICULAR

PURPOSE. References to

 

IBM

products, programs,

 

or services do not imply

that

IBM

intends

to make

them

available

outside the

United

States.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This

publication

could

include

technical

inaccuracies or typographical errors. Changes

are

periodically

made

to

the information herein; these changes will be made in later

editions. IBM may make improvements and/or changes in the product(s) and/or the

 

program(s)

at any

time.

 

 

 

 

 

 

 

 

 

 

 

 

For

copies

of

publications

related

to

 

this

 

product,

call

toll free 1-800-879-2755

in the

Continental

U.S.A. In

Alaska,

call 1-414-633-8108. In Canada,

call toll

free

 

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In

British

Columbia,

call

toll

free

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Copyright International Business Machines Corporation 1997, 1998. All rights reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Notices

 

 

. . . . . . . . . . . . . . . .vii. . . . . . . . . . . . . . .

Voltage

Supply

Switch

Settings. . . . . . . . . . . . . . . .vii. . . .

Positionnement

du

sélecteur

de

tension. . . . . . . . . . . .viii. . .

Safety Information.

. . . . . . . . . . . .ix . . . . . . . . . . . . . .

Safety Notices (Multi-Lingual

Translations). . . . . . . . . . . .x . .

Laser

Compliance

Statement. . . . . . . . . . . . . . . . . .xiv. . . . .

Federal

Communications

Commission

(FCC) Notice. . . . . . . xvii.

Canadian Department of Communications Compliance Statement. xviii

Trademarks . . .

.

.

.

.

. .

. . . . . .xxi. . . . . . . . . . . . . . .

Preface

 

 

 

. . . .

.

.

.

.

. .

.

.

.

.

.

xxiii. . . . . . . . . . . . . . . .

General

Information

 

 

 

.

. . . . . . . . . . . 1.-1 . . . . . . . . . . . . .

Chapter Description.

 

. . . . . . . . . . . .1-2. . . . . . . . . . . . . .

Diagnostic Information. . . . . . . . . . . 1. -2. . . . . . . . . . . .

Diagnostic Aids .

 

. . . . . . . . . . . .1-3. . . . . . . . . . . . . .

Repair Information. . . . . . . . . . . . 1.-4 . . . . . . . . . . . . .

Parts/Test

Point

Locations. . . . . . . . . . . . . . . . .1-.4 . . .

Safety Inspection Guide. . . . . . . . . . . . . . . . . .1.-4. . . .

Parts Catalog . .

. . . . . . . . . . . 1.-4 . . . . . . . . . . . . . .

Part

 

Number

Index. . . . . . . . . . . . . . . . . . . 1. -4. . . . .

Appendix: Model Configurations and FRU Part Numbers. . . . . 1-5

Product Description.

 

.

.

.

.

. .

.

.

.

.

.

.1-6. . . . . . . . . . . . . .

Hardware Interfaces.

. . . . . . . . . . . 1.-12. . . . . . . . . . . . .

Refresh

Rates

and

Monitor

Frequencies. . . . . . . . . . . 1.-13. .

Power-On Password, CMOS

Reset . . . . . . . . . . . . . .1.-14. . .

Flash

 

(BIOS)

Update

Procedure. . . . . . . . . . . . . . . 1. -15. . . .

Amplifier

Card

BIOS. . . . . . . . . . . . . . . . . . . .1-.16. . . . .

Amplifier

Card

BIOS Setting. . . . . . . . . . . . . . . . 1.-16. . . .

Updating

Amplifier

Card

BIOS. . . . . . . . . . . . . . .1-.17. . .

Setup Utility. . .

. . . . . . . . . . . 1.-18. . . . . . . . . . . . . . .

Using

the

Setup

Utility. . . . . . . . . . . . . . . . . . 1.-18. . . . .

Making

Changes

with

the

Setup

Utility. . . . . . . . . . . .1.-20. .

Using

Power

Management

Utilities. . . . . . . . . . . . . . .1-.24. . .

Power

Management

Utility

Features. . . . . . . . . . . . .1-.24. .

POST

Error

History. . . . . . . . . . . . . . . . . . . . 1.-26. . . . . .

System Memory

 

 

. .

.

.

.

.

. .

.

.

.

.

. 1-.27 . . . . . . . . . . . . . .

DIMM Identification. . . . . . . . . . . .1-27. . . . . . . . . . . . .

Specifications. . . . . . . . . . . . . . 1-.28 . . . . . . . . . . . . . . .

Operating Requirements . . .

. . . .

. . . . 1.-30 . . . . . . . . . . . .

Special Tools . . . . . .

. . . .

. . . . 1-.30 . . . . . . . . . . . . . . .

Copyright IBM Corp. 1997, 1998

 

iii

Check Procedures

 

. . . . . . . . . . . . .2-1. . . . . . . . . . . . . .

Start . . . . . . . . . . . . . . . . .2-2. . . . . . . . . . . . . . . .

Index of Symptoms, Messages, Error Codes, .or. .Beeps. . . . 2.-9

Power Supply

.

. . . . . . . . . . . . . 2-34. . . . . . . . . . . . . . . .

Memory

. . . . . . . . . . . . . . . 2.-37 . . . . . . . . . . . . . . . .

Keyboard . . . . . . . . . . . . . . .2-39. . . . . . . . . . . . . . . . .

Mouse

. . . . . . . . . . . . . . . .2-42. . . . . . . . . . . . . . . . .

Diagnostics

and

Utilities Device Presence. . . . Test. . . . . .2-.43.

Media

Console Drive Devices. . . . . . . . . . . . . . . . 2.-46. . . .

Factory-Installed

Drive Devices. . . . . . . . . . . . . . . 2.-47. . . .

33.6Kbps and 56 Kbps DSVD Modem Adapters. . . . . . . . .2.-50.

Monitor

 

. . . . . . . . . . . . . . . 2.-53 . . . . . . . . . . . . . . . .

Undetermined Problem

 

. . . .

. .

.

.

.

.

.

.2-56. . . . . . . . . . . . .

Diagnostic Aids

 

.

. . . . . . . . . . . . 3.-1 . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . .3-2. . . . . . . . . . . . . . . .

Power-On

 

Self

Test. . . . . . . . . . . . . . . . . . . . .3-.2 . . . . .

Diagnostics

and

Utilities. . CD. . . . . . . . . . . . . . . 3.-3. . . .

Creating

a

Diagnostics

Bootable

.Diskette. . . . . . . . . . . 3.-4. .

Diagnostic Test

Programs. . . . . . . . . . . . . . . . . .3.-6 . . . .

Error Messages .

 

. . . . . . . . . . . .3-7. . . . . . . . . . . . . .

Using

the

Advanced

Diagnostic

Test .Programs. . . . . . . . . 3.-8.

Program Navigation

 

. . . . . . . . . . . . 3-.8 . . . . . . . . . . . .

Hard

 

Disk

Drive

Boot

.Error. . . . . . . . . . . . . . . 3.-10. . . .

File Editor . .

. . . . . . . . . . . . 3-11. . . . . . . . . . . . . . . .

Display

 

Self

Test. . . . . . . . . . . . . . . . . . . . . 3.-12. . . . . .

Repair Information

 

 

. . . . . . . . . . . . 4.-1 . . . . . . . . . . . . .

Removals

and

Replacements—Machine

Type

2140, .2142. . . . .4-2

2005—Service Panel

 

. . . . . . . . . . . 4. -3. . . . . . . . . . . .

2010—Cover

 

. . . . . . . . . . . . . 4.-4 . . . . . . . . . . . . . .

2020—3.5-In., 5.25-In.

Cage. . . . . . . . . . . . . . . .4.-5 . . .

2030—Media Console

 

. . . .

. .

.

.

.

.

.

4. -7 . . . . . . . . . . . .

2040—Power Supply

 

. . . . . . . . . . . 4.-12. . . . . . . . . . . .

2051—Memory (DIMM)

 

. . . . . . . . . . .4-13. . . . . . . . . . . .

2080—Lithium Battery . . . .

. . . . . . . 4.-14. . . . . . . . . . . .

2090—System Board

 

. . . . . . . . . . . 4.-15 . . . . . . . . . . . .

Handling

 

ESD-Sensitive

 

Parts . . . . . . . . . . . . . . . . 4.-16. . . .

Home Director . .

 

. . . . . . . . . . . 4.-17. . . . . . . . . . . . . . .

Software

Installation

Procedure. . . . . . . . . . . . . . . 4.-20. . . .

Parts/Test

Point

Locations

 

. . . . . . . . . . . . . . . . . 5.-1. . . .

System

Board Layout—Type A-1. . . . . . . . . . . . . . . 5-.2 . . .

System

Board

Locations—Type A-.1 . . . . . . . . . . . .5-.3 . .

iv

Pentium

 

MMX

Processor

Speed—Type

A-1. . . . . . . . . . 5-.4 .

System

Board

Layout—Type

A-2. . . . . . . . . . . . . . . 5-.5 . . .

System

Board

Locations—Type

A-.2 . . . . . . . . . . . .5-.6 . .

Processor

Bus

Factor—Type

.A-2. . . . . . . . . . . . . 5.-7 . . .

Factory-Installed

Modem

Card. . . . . . . . . . . . . . . . .5-8. . . .

Hard

Disk

Drive

Jumper

Settings. . . . . . . . . . . . . . . 5.-10. . . .

CD/DVD-ROM

 

Drive

Jumper

Settings. . . . . . . . . . . . . 5.-13. . .

Zip Drive . .

. . . . . . . . . . . . .5-14. . . . . . . . . . . . . . . .

Detachable

Monitor

I/O

Signal Cable Connector Test. . .Points. .5-15

Media

Console

Cable. . . . . . . . . . . . . . . . . . . .5-16. . . . . .

System

Board

Connector

Specifications. . . . . . . . . . . . .5-17. . .

Safety

Inspection

Guide

 

. . . . . . . . . . . . . . . . . .6-.1 . . . .

Parts Catalog

 

 

.

. . . . . . . . . . . . .7-1. . . . . . . . . . . . . . .

Assemblies

(Service

Level. A). . . . . . . . . . . . . . . .7-2. . . .

Catalog Section .

. . . . . . . . . . . . .7-3. . . . . . . . . . . . . . .

Assembly 1: Machine Type 2140 System Unit - Exterior. . 7-3(SL-A)

Assembly 2: Machine Type 2140 System Unit - Interior. . 7-4(SL-A)

Assembly

3: Machine Type

2142

System

Unit

-

Exterior. . 7-7 (SL-A)

Assembly 4: Machine Type 2142 System Unit - Interior. . 7-8 (SL-A)

Assembly 5: Diskette, Hard Disk Drives, and. Zip. . .Drive. .7-11

Assembly 6: Media Console (Type

2142). . . . . . . . . . 7.-13. .

Assembly

7: CD/DVD-ROM

Drive,

Modem,

and

TV

Cards. . . . 7-15

Assembly

8: Monitor

and

Power

Cord

(Linecord). . . . . . . .7-18.

Assembly

9: Keyboard

and

Mouse. . . . . . . . . . . . . 7.-20. . .

Assembly 10: Software

.

.

. .

. . . .

.

.

.7-22. . . . . . . . . . . .

Part Number

Index

 

. . . . . . . . . . . . . . . . . . . . 8-.1 . . . . .

Appendix

A.

Online

Support Information

 

 

 

. . . . . . . . . . . .A-1. .

Appendix

B.

Model/Monitor

Configurations

and

FRU Part

Numbers

 

 

 

B-1

Index

. . .

. .

.

.

. .

. . . .

.

.

. X-.1 . . . . . . . . . . . . . . .

Contents v

vi

Notices

References

in

this publication

to

IBM

products, programs, or

services

do not

imply

that

IBM

intends

to make these available in all countries in which IBM

operates. Any reference to an IBM product, program, or service

is

not

 

intended

to

state

or

imply

that only

IBM’s

product,

program,

or

service

may

be

used. Any

functionally equivalent

product,

program,

or

service

that

does

not infringe any of IBM’s intellectual property rights or other legally

 

 

protectable

rights

may

be used instead of the IBM product, program, or

service. Evaluation and verification of operation in conjunction with other

 

products,

programs,

or

services, except those expressly designated

by

IBM,

are

the

user’s responsibility.

 

 

 

 

 

 

 

 

 

 

 

 

 

IBM

may

have

patents

or pending patent applications covering subject

 

 

matter in this document. The

furnishing

of

this

document does

not

give

you

any

license

to

these

patents. You can send license inquiries, in writing, to

the

IBM

Director

of

Commercial

Relations,

IBM

Corporation,

Purchase,

NY

 

 

10577.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Voltage

Supply

Switch Settings

 

 

 

 

Your

IBM

Aptiva

Personal

Compumighter

have

voltage

switches, which

must

be

set

correctly

for your voltage supply. If

your monitor or system unit

has

a

voltage

switch,

complete

these

steps

to make

sure each switch is set

correctly:

1. Determine the correct voltage switch setting for your area:

 

Voltage Supply

 

Voltage

Switch

 

 

 

 

Range

 

 

Setting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

100–127

V

 

115

V

or

115

 

 

200–240

V

 

230

V

or

230

 

2. Locate the voltage switch

on

the

back

of

your monitor or system unit. If

the setting shown on the switch is:

 

 

 

Correct, start

setting

up

your

IBM

Aptiva

computer.

Incorrect, change the voltage switch setting. (You may need a small screwdriver.)

Copyright IBM Corp. 1997, 1998

vii

Positionnement du sélecteur de tension

Votre Aptiva peutIBM comporter des sélecteurs de tension qui doivent être positionnés correctement en fonction de la tension adéquate. Si votre écran

ou votre unité centrale sont équipés d’un sélecteur de tension, vérifiez-en le

positionnement

en

procédant

de

la

manière

suivante :

 

 

 

1. Le

tableau

ci-dessous

permet

de

déterminer le

positionnement

correct

du

ou

des

sélecteurs de

tension :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Positionnement

du

 

 

 

 

 

 

 

 

 

 

Tensions

 

 

 

sélecteur

de

tension

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

100–127

V

 

 

 

115

V

ou

115

 

 

 

 

 

 

 

200–240

V

 

 

 

230

V

ou

230

 

 

 

2. Repérez

le

ou

les

sélecteurs

de

tension situés à

l’arrière

de votre écran

ou

de

votre

unité

centrale. S’ils

sont

positionnés

de

façon :

 

Correcte, démarrez la configuration de votre Aptiva IBM.

Incorrecte, modifiez leur position. (Vous pouvez vous aider d’un petit tournevis.)

viii

Safety Information

The construction of the IBM Aptiva Personal Computer provides extra protection against the risk of electrical shock. This computer has a power

cord with a three-prong plug that is required to ground metal parts. It is the

responsibility of the person installing the

computer to connect it to a properly

grounded electrical outlet. Seek professional assistance before using an

 

adapter or extension cord; these devices could interrupt the grounding

 

circuit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the computer is connected to an electrical outlet

that

is

 

incorrectly

connected

to

the

building wiring, serious

electrical

shock

could

 

result.

 

For continued protection against the risk of

electrical

shock:

 

 

 

 

 

Connect

your

computer

only

to

an

electrical

outlet

of

 

the

correct voltage.

If you are unsure about the voltage

of

the electrical

outlet you

are using,

contact

your

local

power

company.

 

 

 

 

 

 

 

 

 

 

 

 

If your computer has cables other than the power

cords,

 

you

must

 

connect them before plugging the power

cord into an electrical outlet.

Before

removing these cables, you must

first

unplug

the power

cords

 

from

the

outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If your computer has a telephone connection, do not touch the

 

 

telephone

cords

when

there

is

lightning

in

the

area.

 

 

 

 

 

 

Do

not

use

or

store

the

computer in an

area

where

it

can

become

wet.

Make sure all replacement parts have characteristics identical or

 

equivalent to the original parts. Other

parts may

not

 

have

the

same

 

safety

features.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal injury or electrical shock may

result if you undertake actions

other than those specifically described

in

this

book. This

is

particularly

true if you try to service or repair

the

power supply,

monitor, or built-in

modem. Always

refer

service

or

repairs

to

qualified

service

personnel.

Notices ix

Safety Notices (Multi-Lingual Translations)

The safety notices in this section are provided in the following languages:

English

Brazilian/Portuguese

Chinese

French

German

Hungarian

Italian

Russian

Slovakian

Spanish

x

Safety Notice

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Before removing any FRU, power-off the computer,

unplug

all

power

cords

from electrical

outlets,

then disconnect any interconnecting cables.

Antes de remover qualquer unidade substituível no local (Field

 

Replaceable

Unit

-

FRU),

desligue

o

computador,

retire

todos

os cabos

de alimentação

das

respectivas

tomadas eléctricas, remremova a pilha

(se

instalada)

e,

 

em

seguida,

desconecte

todos

os

cabos

de

interligação.

 

FRU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Avant

de retirer une unité remplaçable

en

clientèle,

mettez

le

système

hors

tension,

débranchez

tous

les cordons d'alimentation des socles de

prise de courant, retirez la batterie et déconnectez tous les cordons

d'interface.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose

gezogen, der Akku entfernt und

alle

Verbindungskabel

abgenommen

 

sein,

bevor

eine

FRU

entfernt

wird.

 

 

 

 

 

 

 

Prima di

rimuovere

qualsiasi FRU, spegnere il sistema, scollegare dalle

prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi

scollegare

i cavi

di interconnessione.

Antes de quitar una FRU, apague el sistema,

desenchufe todos los

cables de las tomas de corriente eléctrica, quite la batería y, a

continuación, desconecte cualquier cable de

conexión entre dispositivos.

Notices xi

Safety

Notice 2

 

 

 

 

 

 

 

 

 

 

The lithium battery can cause a

fire, explosion, or severe burn. Do not

recharge it, remove its polarized

connector,

disassemble

it,

heat

it above

100°C (212°F), incinerate it, or expose its cell

contents

to

water.

Dispose of the battery as required

by

local

ordinances

or

regulations.

Use only the battery in the appropriate parts listing. Use

of

an incorrect

battery

can

result in ignition or

explosion

of

the

battery.

 

 

A pilha de lítio representa risco

de incêndio, explosão ou queimaduras

graves. Não recarregue, desmonte ou exponha a pilha a temperaturas

superiores a 100°C (212°F), não a incinere ou ponha o conteúdo da

respectiva célula em contacto com

a água nem remova o respectivo

 

conector polarizado. Destrua a pilha de acordo com as normas ou

 

regulamentações locais. Utilize apenas a pilha com o "part-number"

 

indicado nas listas apropriadas. A

utilização

de

uma pilha incorrecta

pode resultar

na igniçãou explosão

da

mesma.

 

 

 

 

 

 

 

 

100 C (212 F)

 

 

 

 

 

 

 

 

 

Elle

présente

des

risques

d'incendie,

d'explosion

ou de

brûlures

graves.

Ne

la

rechargez

pas, ne retirez pas son connecteur polarisé et ne la

démontez

pas. Ne

l'exposez pas à une temperature

supérieure

à

 

100°C, ne la faites pas brûler

et

n'en

exposez

pas le contenu à l'eau.

Mettez la pile au rebut

conformément

à

la

réglementation

en

vigueur.

Une

 

pile

inappropriée risque

de

prendre

feu

ou

d'exploser.

 

 

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden,

explodieren

oder

schwere Verbrennungen hervorrufen. Batterien dieses

Typs

dürfen

nicht

aufgeladen,

zerlegt,

 

über

100

C

erhitzt

oder

verbrannt

werden. Auch

darf

ihr Inhalt nicht mit Wasser

in

Verbindung

gebracht

oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt

werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll

 

beachten. Beim Ersetzen der Batterie nur Batterien des Typs

 

 

verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher

Batterien

kann zu

Entzündung

oder

Explosion

führen.

 

 

 

 

 

 

xii

Safety Notice 2 Continued

La batteria

di supporto e

una batteria al litio e

puo incendiarsi, esplodere

o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore

polarizzato,

smontarla, riscaldarla ad una temperatura

superiore ai 100

gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la

normativa

in

vigore (DPR 915/82, successive disposizioni e disposizioni

locali). L'impiego di una batteria non adatta potrebbe determinare

l'incendio

o

l'esplosione della

batteria stessa.

 

La bateria

de repuesto es una bateria de litio

y

puede provocar

incendios, explosiones o quemaduras graves. No la recargue, ni quite el

conector polarizado, ni la desmonte, ni

caliente

por

encima de

los

100°C

(212°F), ni

la

incinere ni

exponga el

contenido

de

sus

celdas

al

agua.

Deséchela

tal

como dispone

la normativa

local.

 

 

 

 

 

Notices xiii

Laser

Compliance

Statement

 

 

 

 

 

 

Some

IBM

Personal

Computer models are equipped from

the

factory

with

a

CD-ROM

drive. CD-ROM

drives are also sold separately

as

options. The

 

 

CD-ROM

drive

is a

laser product. The CD-ROM drive

is

certified

in

the U.S.

to conform to the requirements of the Department

of Health and

Human

 

Services

21

Code

of Federal Regulations (DHHS 21

CFR)

Subchapter

J

for

Class 1 laser products. Elsewhere, the drive is certified to conform to the

requirements

of

the

International

Electrotechnical Commission (IEC) 825 and

CENELEC

EN

60

825 for Class

1

laser

products.

When a CD-ROM drive is

installed,

note

the following.

CAUTION:

 

 

 

 

 

 

 

 

 

 

 

 

Use

of

controls

or

adjustments

or performance

of

procedures

other

than those specified herein might

result

in

hazardous radiation

exposure.

 

 

 

 

 

 

 

 

 

 

 

O

uso

de

controles,

ajustes

ou

desempenho de

procedimentos

diferentes

daqueles

aqui

especificados

pode

resultar

em

perigosa

exposição

à

radiação.

 

 

 

 

 

 

 

Pour éviter tout risque d'exposition

au rayon

laser,

respectez les

consignes de réglage et d'utilisation

des

commandes,

ainsi que les

procédures

décrites.

 

 

 

 

Werden Steuerund Einstellelemente anders

als

hier

festgesetzt

verwendet,

kann gefährliche Laserstrahlung

auftreten.

 

L'utilizzo di

controlli,

regolazioni

o l'esecuzione di procedure diverse da

quelle specificate

possono

provocare

l'esposizione a

xiv

El uso

de

controles

o

ajustes o la ejecución de procedimientos

distintos

de

los

aquí

especificados puede provocar la exposición a

radiaciones

peligrosas.

 

Opening the CD-ROM drive could result in exposure to hazardous laser

radiation. There

are no

serviceable

parts

inside Dothenot CD-ROM drive.

open.

 

 

 

 

 

 

 

 

 

 

Some CD-ROM drives contain

an embedded Class 3A or Class 3B laser

diode. Note

the

following.

 

 

 

 

 

DANGER:

 

 

 

 

 

 

 

 

 

 

Laser radiation when open. Do not

stare

into

the

beam, do

not

view

directly

with

optical

instruments,

and

avoid

direct

exposure

to

the

beam.

 

 

 

 

 

 

 

 

 

 

Radiação por raio laser ao abrir.

Não

olhe

fixo

no feixe de luz, não olhe

diretamente por

meio de

instrumentos

óticos e

evite

exposição direta

com o

feixe

de

luz.

 

 

 

 

 

 

 

Rayonnement

laser si carter ouvert. Évitez

de

fixer

le

faisceau,

de

le

regarder

directement

avec

des

instruments

optiques,

ou

de

vous

 

 

exposer

au

rayon.

 

 

 

 

 

 

 

 

 

 

 

 

 

Laserstrahlung

bei

geöffnetem Gerät.

Nicht

direkt

oder

über

optische

 

 

Instrumente

in

den

Laserstrahl

sehen

und

den

Strahlungsbereich

 

 

 

meiden.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kinyitáskor

lézersugár ! Ne nézzen bele se szabad

szemmel,

se

optikai

eszközökkel.

Kerülje a

sugárnyalábbal

való

érintkezést

 

!

 

 

Aprendo

l'unità

vengono

emesse

radiazioni

laser.

Non

fissare

il fascio,

 

non guardarlo

direttamente

con

strumenti ottici

e

evitare

l'esposizione

 

 

diretta

al

fascio.

 

 

 

 

 

 

 

 

 

 

 

 

Notices xv

Radiación

láser

al

abrir.

No mire

fijamente ni

examine

con

instrumental

óptico el

haz

de

luz.

Evite

la exposición

directa

al

haz.

xvi

Federal Communications Commission (FCC) Notice

IBM Aptiva Type 2140, 2142

Federal Communications Commission (FCC)

Statement

Note:

This equipment

has been tested and found

to comply with

the

limits

for

a Class

B

digital device,

pursuant to Part 15 of

the FCC

Rules. These

limits are designed to provide reasonable protection against harmful

 

interference

in

a

residential

installation. This

equipment

generates,

uses,

and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no

guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television

reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

 

which the receiver is connected.

 

 

 

 

 

 

Consult an IBM authorized dealer or service representative for

help.

Properly shielded and grounded cables and

connectors must be

used

in

order to meet FCC emission limits. Proper cables and connectors are

 

available from IBM authorized

dealers. IBM

is not

responsible

for

any radio

or

television

interference

caused

by

using

other

than recommended

cables

and connectors or by unauthorized changes or modifications to this

 

equipment. Unauthorized changes or modifications could void the user's

authority to operate the equipment.

 

 

 

 

 

This

device

complies with

Part

15

of

the

FCC Rules. Operation

is subject to

the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible

Party:

International

Business Machines Corporation

Old Orchard

Road

Armonk, NY

10504

Telephone: 1-919-543-2193

Notices xvii

Canadian

 

Department

of

Communications

 

 

Compliance

Statement

 

 

 

 

 

This

equipment

does

not

exceed Class B

limits per radio noise emissions for

digital

apparatus,

set

out

in the

Radio

Interference Regulation of the

Canadian

Department

of Communications.

 

 

Avis

de

conformité

aux

normes

du

ministère

des

 

Communications du Canada

Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par le ministère des Communications du Canada.

Canadian Department of Communications Certification Label

Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The

equipment

must also be installed using

an acceptable method of connection.

In some

cases, the

company’s inside

wiring associated with a

single line

individual

service may

be extended

by means of a certified

connector

assembly (telephone extension cord). The customer should be aware that

compliance

with

the above conditions may not prevent degradation of

service

in some

situations.

Repairs to certified equipment should be made by an authorized Canadian

maintenance

facility

designated by

the

supplier. Any

repairs

or

alterations

made

by

the user

to this equipment, or equipment

malfunctions,

may give

the

telecommunications

company cause

to

request the

user to

disconnect

the

equipment.

 

 

 

 

 

 

Users should ensure for their own protection that the electrical ground

connections

of the power

utility, telephone lines and internal water pipe

system, if present, are connected together. This precaution may be

particularly

important in

rural areas.

xviii

 

Attention

 

 

 

 

 

 

 

 

 

 

 

Users should not attempt to make such

connections

themselves,

but

should contact the appropriate electric

inspection

authority,

or electrician,

as appropriate.

 

 

 

 

 

 

 

 

 

 

 

Étiquette

d'homologation

du ministère des Communications du

Canada

 

 

AVIS : L'étiquette du ministère des Communications du Canada identifie le

matériel

homologué.

Cette étiquette certifie que le matériel est conforme à

certaines normes de protection, d'exploitation et de sécurité des réseaux de

télécommunications. Le ministère n'assure toutefois pas que le matériel

 

fonctionnera

à la

satisfaction

de l'utilisateur.

 

Avant

d'installer

ce matériel, l'utilisateur doit s'assurer qu'il est permis de le

raccorder aux installations de l'entreprise locale de télécommunications. Le

 

matériel doit également être installé en suivant une méthode acceptée de

 

raccordement. L'abonné ne doit pas oublier qu'il est possible que la

 

conformité aux conditions énoncées ci-dessus n'empêchent pas la

 

dégradation

du

service dans

certaines

situations.

 

Les réparations de matériel homologué doivent être effectuées par un centre

 

d'entretien canadien autorisé désigné par le fournisseur. La compagnie de

 

télécommunications

peut demander à l'utilisateur de débrancher un appareil

 

à la

suite

de

réparations ou de modifications effectuées par l'utilisateur

ou à

cause

d'un

mauvais

fonctionnement.

 

 

Pour

sa

propre

protection, l'utilisateur

doit s'assurer que tous les fils de

mise

à la terre de la source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette

précaution

est particulièrement importante dans les

régions rurales.

 

Attention

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L'utilisateur

ne doit

pas

tenter de faire ces

raccordements

lui-même, il

doit

avoir

recours à

un service d'inspection des installations

électriques

ou à

un

électricien,

selon

le cas.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Notices xix

Load

Number

(LN):

 

The load

number (LN)

assigned

to

each

terminal

 

 

device

denotes

the percentage of the total load to be connected to a

telephone loop which is used by the device, to prevent overloading. The

termination

on

a

loop may consist of any combination of devices subject only

to

the

requirement that the total of

the

load

of

all

the devices

does not

exceed

100.

The

load

number

of

the

built-in

modem is

10.

 

 

Indice de charge (IC): L'INDICE DE CHARGE (IC) assigné à chaque

 

 

dispositif terminal indique, pour éviter

toute surcharge, le pourcentage de la

charge

totale qui peut être raccordé à un circuit téléphonique bouclé utilisé

par

ce

dispositif. L'extrémité du circuit bouclé

peut

consister

en

n'importe

quelle combinaison

de

dispositifs

pourvu

que la somme des INDICES DE

 

CHARGE de l'ensemble des dispositifs ne

dépasse

pas

100. L'indice

de

 

charge

du

modem

intégré

est

de

10.

 

 

 

 

 

 

 

xx

Trademarks

The following terms

are trademarks or service marks of IBM Corporation in

the United States and other countries.

Aptiva

Personal

System/2

AT

PS/1

 

HelpCenter

PS/2

 

IBM

Rapid

Resume

Operating System/2

ScrollPoint

OS/2

SurePath

 

Intel and Pentium are trademarks or registered trademarks of Intel Corporation.

Windows

and the Windows NT logo are

trademarks

or

registered trademarks

of

Microsoft Corporation.

 

 

 

 

UNIX is a registered trademark in the United

States and

other countries

licensed exclusively through X/Open Company Limited.

 

 

Other company, product, and service

names may

be

trademarks

or service

marks

of

others.

 

 

 

 

Notices xxi

xxii

Preface

This

manual is intended to be

used as

a stand-alone document to service

this

product. It is divided

into the

following chapters:

“General Information” contains a brief description of this manual.

“Check Procedures” provides step-by-step instructions that aid in locating the failing Field Replaceable Unit (FRU).

“Diagnostic Aids” explains the diagnostic aids that are available for troubleshooting problems on the system unit.

“Repair

Information”

contains the

procedures

for

removing FRUs.

“Parts/Test Point

Locations”

contains illustrations

of

the locations of

the major parts and connectors.

 

 

“Safety

Inspection

Guide”

contains

information about

inspecting a

machine for safety problems before putting the machine under a Maintenance Agreement.

“Parts

Catalog”

contains descriptions, illustrations, and part numbers

for

individual

FRUs.

 

Appendix

A,

“Online

Support Information”

contains online support

information.

“Part Number Index” contains part numbers listed in numerical order.

Appendix B,

“Model/Monitor Configurations and FRU Part

Numbers”

contains models and FRUs listed by part number for all

countries.

Copyright IBM Corp. 1997, 1998

xxiii

xxiv

General

Information

 

 

 

 

 

 

 

 

 

 

Chapter Description. .

. . . . . . . . . . .1-2. . . . . . . . . . . . . .

Diagnostic Information. . . . . . . . . . . 1. -2. . . . . . . . . . . .

Diagnostic Aids . .

. . . . . . . . . . .1-3. . . . . . . . . . . . . .

Repair Information. . . . . . . . . . . . 1.-4 . . . . . . . . . . . . .

Parts/Test

Point

Locations. . . . . . . . . . . . . . . . .1-.4 . . .

Safety Inspection Guide. . . . . . . . . . . . . . . . . .1.-4. . . .

Parts Catalog . .

. . . . . . . . . . . 1.-4 . . . . . . . . . . . . . .

Part

 

Number

Index. . . . . . . . . . . . . . . . . . . 1. -4. . . . .

Appendix: Model Configurations and FRU Part Numbers. . . . . 1-5

Product Description. .

.

. .

. .

.

.

.

.

. .1-6. . . . . . . . . . . . . .

Hardware Interfaces.

. . . . . . . . . . . 1.-12. . . . . . . . . . . . .

Refresh

Rates

and

Monitor Frequencies. . . . . . . . . . . 1.-13. .

Power-On Password, CMOS

Reset . . . . . . . . . . . . . .1.-14. . .

Flash

(BIOS)

 

Update

Procedure. . . . . . . . . . . . . . . 1. -15. . . .

Amplifier

Card

BIOS. . . . . . . . . . . . . . . . . . . .1-.16. . . . .

Amplifier

Card

BIOS

Setting. . . . . . . . . . . . . . . . 1.-16. . . .

Updating

Amplifier

Card

BIOS. . . . . . . . . . . . . . .1-.17. . .

Setup Utility. . . . .

. . . . . . . . . 1.-18. . . . . . . . . . . . . . .

Using

 

the

Setup

Utility. . . . . . . . . . . . . . . . . . 1.-18. . . . .

Making

Changes

with

the

Setup

Utility. . . . . . . . . . . .1.-20. .

Using

Power

Management

Utilities. . . . . . . . . . . . . . .1-.24. . .

Power

 

Management

Utility

Features. . . . . . . . . . . . .1-.24. .

POST Error

History. . . . . . . . . . . . . . . . . . . . 1.-26. . . . . .

System Memory

 

 

. .

. . . . . . . . . . . 1-.27 . . . . . . . . . . . . . .

DIMM Identification. . . . . . . . . . . .1-27. . . . . . . . . . . . .

Specifications. . . . . . . . . . . . . . 1-.28 . . . . . . . . . . . . . . .

Operating Requirements

. .

. .

.

. .

.

. . . 1.-30 . . . . . . . . . . . .

Special Tools . . .

. .

. .

.

. .

.

.

.

. 1-.30 . . . . . . . . . . . . . . .

Copyright IBM Corp. 1997, 1998

1-1

Chapter Description

This chapter contains general information about the contents of this manual, product descriptions, and other information useful when servicing the product.

Diagnostic Information

The diagnostic information contains the check procedures you use to

 

diagnose

and

 

isolate

product

failures. Diagnostic information

consists

of:

Start:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This

is

the

starting

point for

any

diagnostic

action. Based

on

 

high-level symptoms, the information

in

this

check procedure

directs

you

to

more

detailed

procedures

to

help

you

resolve

the

machine

failure.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptoms, Messages,

Error

Codes, and

Beeps:

 

 

 

 

 

 

 

 

 

 

 

 

The Index of Symptoms, Messages, Error Codes,

or

Beeps

lists

 

 

symptoms and their probable causes,

and directs

you

to

the

applicable

check procedures

to

help

you

resolve

the

machine failure. The

index

also

lists

which

FRU

is

the likely

cause

of

the

problem.

 

 

 

Check Procedures:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the Start check procedure sends you to a specific check

 

procedure

or

the

Index

of Symptoms, Messages, Error Codes, or

 

Beeps, turn to that section and perform

the

steps as

instructed. If

there are any notes or

instructions at the top of the page, read them

before you start the procedure.

 

 

 

 

 

 

 

Carefully read each step of the check procedure and perform the

appropriate

action

as instructed. If

you do

not remember

the

location

of a specific part or

test point, or if you do not remember an

adjustment or removal procedure, see the chapter with that

 

 

information. Always

return

to the check procedure after

you

do

this.

In some cases, you are

sent

to other

check

procedures

to

find the

failure.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diagnostic Aids:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

Diagnostic

Aids

chapter

contains

additional

information

to

help

you

diagnose

a

failure

of

a

specific

part.

 

 

 

 

 

1-2

Using

the

Check

Procedures

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Failing

Parts

or

Assemblies:

 

The

check procedures generally help you

 

 

 

 

 

trace a problem to one part or assembly. The last step of

 

the

specific check

procedure you are using indicates that a

part

or

assembly

 

is

failing. You

 

should

inspect

the

part or

assembly

before

 

you

decide

to

 

replace

 

it. It

might

be loose, dirty, or in need

of

a

small

repair. The

check

procedures

might

 

lead you to two, or even

three, possible failing

parts

or

assemblies.

The

 

parts that might be failing

are listed in order of the most

probable

failure.

Measuring

Voltages:

 

 

Many

check

procedure steps instruct you to

 

measure

 

 

 

 

voltages

on

cable

plugs

and

electronic

board

 

connectors. If

you

are

 

asked

 

to measure

voltage

at

several places

 

on

a

plug

or

connector,

 

a

chart

next

to

or near the instruction indicates the number

 

of

the

plug

or

 

connector,

the

pin

numbers

you

should

measure,

the

signal

name,

and

the

correct

 

voltage

for

 

the

condition

you

are

measuring. Measure

the

voltage

only

at

 

the

pins

listed

 

in the chart. Remember to

set the meter on the correct scale

and

 

to

put

the

meter

leads

in

the

correct

position

 

for

the

voltage

you

are

asked

 

to

measure.

Note:

Use

frame

ground

for

the ground reference. Attach the

 

black

meter

 

 

(ground)

lead

to

frame

ground,

except

where

specified

 

otherwise.

 

Diagnostic Aids

This

chapter contains information outside the check procedures to help you

diagnose

a

failure

of

a

specific

part. Some

diagnostic

aids

are

resident in

the

machine, such as the Power-On Self Test (POST). The machine

 

 

 

 

performs the POST each time it is powered on. Use this information

 

 

throughout

the diagnostic

procedures. You

should become

familiar

with

the

POST

and

be

able

to

determine

if

the

machine performed

all

the

steps.

POST:

The

normal

POST

is

initiated

automatically

each time

the

system

 

 

unit

is

powered

on (when Power Management is

enabled, a

shorter

version

of

POST

is

 

initiated—see

 

“Power

Management”

on

page 1-21). The

POST

 

 

 

is

a series of system checks and initializations that verify the correct

operation of the base system. Two classifications of malfunctions might be

detected during the POST: critical and noncritical.

 

 

 

 

 

Critical malfunctionsprevent the system from operating at all, or

could

cause

incorrect

results

that are apparent

to

the

user. Examples of

critical

errors

include processor or interrupt controller malfunctions. If a critical error is detected during the POST, an attempt is made to indicate the error, and all testing halts.

General Information1-3

Noncritical malfunctionscause incorrect results

that

might

not

be

apparent

to

the

user. An

example

of a noncritical error is a memory module failure. If a

noncritical error occurs, an error code is displayed, and the

testing is

stopped. Testing

 

can

be

continued

on a

noncritical

error

by

pressing

the

Esc

key.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After

a

successful

POST

(one

in

which

no

critical

errors

were

detected, and

no beep

generated),

The system attempts to load an operating

system. The

system

can be

customized

for

different

start

(boot)

methods.

 

 

The

system’s

default

startup

sequence

automatically

looks

for

the operating

system

files

on

the

hard

disk

if

the

 

files are

not

found

on

diskette.

Note:

Remember

that

the POST does not test all areas, but only

those

that

allow

the

system

to

operate

well

enough

to

run

the Diagnostics

and Utilities

program.

Repair Information

This chapter contains removal and replacement instructions.

Parts/Test

Point

Locations

 

 

This

chapter

contains

system board layouts and jumper

settings. It

is useful

when

you

are

asked

to measure voltages. Use this information to help you

locate parts

such as

electronic boards, connectors, pin numbers, and test

points. This chapter also contains jumper settings for

the hard disk

drive,

CD/DVD-ROM

drive,

and

Zip drive.

 

 

Safety Inspection Guide

This chapter contains guidelines to help you identify possible safety

concerns. Use this information to

inspect a machine for safety problems

before putting the machine under

a Maintenance Agreement.

Parts Catalog

This

catalog includes figures,

part numbers, and part names. It also

contains detailed system board

descriptions.

Part

Number Index

 

This chapter contains part numbers listed in numerical order.

1-4

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