HP l2000, compaq presario v2000 Service Manual

4 (1)

Maintenance and Service

Guide

HP Special Edition L2000 Notebook PC

Compaq Presario V2000 Notebook PC

Document Part Number: 393671-001

The information and procedures included in this Maintenance and Service Guide apply to all HP Special Edition L2000 Notebook PC models and Compaq Presario V2000 Notebook PC models equipped with AMD processors.

July 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Special Edition L2000 Notebook PC

Compaq Presario V2000 Notebook PC

First Edition: July 2005

Document Part Number: 393671-001

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

Maintenance and Service Guide

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Contents

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–14 5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17 5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.10 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.13 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–31 5.14 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.15 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36 5.17 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.18 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40 5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.20 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

6 Specifications

AConnector Pin Assignments

BPower Cord Set Requirements

CScrew Listing

Index

iv

Maintenance and Service Guide

1

Product Description

The HP Special Edition L2000 Notebook PC and the Compaq Presario V2000 Notebook PC offer advanced modularity, AMD Turion™ 64 Mobile Technology and

Mobile AMD Sempron™ processors, and extensive multimedia support.

HP Special Edition L2000 and Compaq Presario V2000

Maintenance and Service Guide

1–1

Product Description

1.1Features

Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units. A notebook model is considered to be full-featured if it has

3 Universal Serial Bus ports and the following components:

6-in-1 digital card reader

Expansion port 2

Bluetooth wireless communications support

IEEE 1394 digital port

A notebook model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components in the preceding list.

The following processors are available, varying by notebook model:

AMD Turion 64 ML-37 (2.0-GHz), ML-34 and ML-32 (1.8-GHz), and ML-30 and ML-28 (1.6-GHz) processors

Mobile AMD Sempron 3300+ (2.0-GHz), 3000+ (1.8-GHz), and 2800+ (1.6-GHz) processors

14.0-inch WXGA (1280 × 768) TFT display with over 16.7 million colors, varying by notebook model

100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model

256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB on select models

Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by notebook model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device with on/off button and dedicated two-way scroll region

1–2

Maintenance and Service Guide

Product Description

Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11b/g wireless local area network (WLAN) device

Support for one Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards

External 65-watt AC adapter with 3-wire power cord

6-cell or 12-cell Li-Ion battery pack

Stereo speakers with volume up and down buttons

Support for the following optical drives:

8X Max DVD-ROM drive

24X DVD/CD-RW Combo Drive

8X DVD±RW/R and CD-RW Combo Drive

8X DVD±RW/R and CD-RW Dual Layer Combo Drive, LightScribe

Connectors:

Audio-in (microphone)

Audio-out (headphone)

Memory card reader (select models only)

Universal Serial Bus (USB) v. 2.0

IEEE 1394 digital (select models only)

S-Video-out (select models only)

Power

External monitor

Docking (select models only)

RJ-45 (network)

RJ-11 (modem)

PC Card

Maintenance and Service Guide

1–3

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1.Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).

2.Remove the real-time clock (RTC) battery (refer to Section 5.16, “RTC Battery,” for more information).

3.Wait approximately 5 minutes.

4.Replace the RTC battery and reassemble the notebook.

5.Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6.Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1–4

Maintenance and Service Guide

Product Description

1.3 Power Management

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance

Maintenance and Service Guide

1–5

Product Description

1.4 External Components

The external components on the front of the notebook are shown below and described in Table 1-1.

Front Components

1–6

Maintenance and Service Guide

Product Description

Table 1-1

Front Components

Item

Component

Function

 

 

 

1

Speakers (2)

Produce stereo sound.

 

 

 

2

Wireless light (select

On: An integrated wireless device is

 

models only)

hardware enabled.

3Power/standby light On: Notebook is turned on.

Blinking: Notebook is in standby.

Off: Notebook is off or in hibernation.

4IDE (Integrated Drive On or blinking: The internal hard drive

 

Electronics) drive light

or an optical drive is being accessed.

 

 

 

5

Battery light

Amber: The battery pack is charging.

 

 

Green: The battery pack is fully

 

 

charged.

 

 

Off: The battery pack is discharging

 

 

or not inserted.

 

 

 

6

Display release latch

Opens the notebook.

 

 

 

7

Audio-in

Connects an optional monaural (single

 

(microphone) jack

sound channel) microphone.

 

 

 

8

Audio-out

Connect optional headphones or powered

 

(headphone) jack

stereo speakers. Also connect the audio

 

 

function of an audio/video device such as

 

 

a television or VCR.

 

 

 

Maintenance and Service Guide

1–7

Product Description

The external components on the right side of the notebook are shown below and described in Table 1-2.

Right-Side Components

1–8

Maintenance and Service Guide

Product Description

Table 1-2

Right-Side Components

Item

Component

Function

 

 

 

1

USB connectors (2)

Connect an optional USB device.

 

 

 

2

6-in-1 Memory Reader

In Windows, supports digital memory cards.

 

(select models only)

 

 

 

 

3

1394 port

Connects an optional 1394 device such

 

(select models only)

as a scanner, digital camera, or digital

 

 

camcorder.

 

 

 

4

6-in-1 Memory Reader

On: A digital memory card is being

 

light (select models

accessed.

 

only)

 

 

 

 

5

Optical drive

Supports an optical disc.

 

 

 

6

S-Video-out jack

Connects an optional S-Video device, such

 

(select models only)

as a television, VCR, camcorder, projector,

 

 

or video capture card.

 

 

 

Maintenance and Service Guide

1–9

Product Description

The external components on the notebook rear panel are shown below and described in Table 1-3.

Rear Panel Components

 

 

Table 1-3

 

Rear Panel Components

 

 

 

Item

Component

Function

 

 

 

1

Exhaust vent

Provide airflow to cool internal components.

 

 

ÄTo prevent overheating, do not

 

 

obstruct vents. Do not allow a hard

 

 

surface, such as a printer, or a soft

 

 

surface, such as pillows, thick rugs

 

 

or clothing, to block airflow.

 

 

 

2

Power connector

Connects an AC adapter cable.

 

 

 

1–10

Maintenance and Service Guide

Product Description

The external components on the left side of the notebook are shown below and described in Table 1-4.

Left-Side Components

Table 1-4

Left-Side Components

Item

Component

Function

 

 

 

1

External monitor port

Connects an optional VGA external monitor

 

 

or projector.

 

 

 

2

Expansion port 2

Connects the notebook to an optional

 

(select models only)

expansion base.

 

 

The notebook has only one

 

 

expansion port. The term expansion

 

 

port 2 describes the type of

 

 

expansion port.

 

 

 

3

RJ-45 (network) jack

Connects an optional network cable.

 

 

 

4

RJ-11 (modem) jack

Connects the modem cable.

 

 

 

5

USB connector (select

Connects an optional USB device.

 

models only)

 

 

 

 

6

PC Card slot

Supports an optional Type I or Type II 32-bit

 

 

(CardBus) or 16-bit PC Card.

 

 

 

7

PC Card eject button

Ejects an optional PC Card from the

 

 

PC Card slot.

 

 

 

8

Security cable slot

Attaches an optional security cable to the

 

 

notebook.

 

 

 

Maintenance and Service Guide

1–11

Product Description

The notebook keyboard components are shown below and described in Table 1-5.

Keyboard Components

1–12

Maintenance and Service Guide

Product Description

Table 1-5

Keyboard Components

Item

Component

Function

 

 

 

1

F1 to F12 keys (12)

Perform system and application tasks.

 

 

When combined with the fn key, several

 

 

keys and buttons perform additional tasks

 

 

as hotkeys.

 

 

 

2

caps lock key

Enables caps lock and turns on the caps

 

 

lock light.

 

 

 

3

Fn key

Combines with other keys to perform

 

 

system tasks. For example, pressing

 

 

fn+f7 decreases screen brightness.

 

 

 

4

Windows logo key

In Windows, displays the Windows

 

 

Start menu.

 

 

 

5

Windows

In Windows, displays a shortcut menu

 

applications key

for items beneath the pointer.

 

 

 

6

Arrow keys

Move the cursor around the screen.

 

 

 

7

Keypad keys (15)

In Windows, can be used like the keys

 

 

on an external numeric keypad.

 

 

 

8

num lock key

Enables numeric lock, turns on the

 

 

embedded numeric keypad, and turns

 

 

on the num lock light.

 

 

 

Maintenance and Service Guide

1–13

Product Description

The notebook top components are shown below and described in Table 1-6.

Top Components

 

 

Table 1-6

 

 

Top Components

 

 

 

Item

Component

Function

 

 

 

1

Caps lock light

On: Caps lock is on.

 

 

 

2

Display switch

If the notebook is closed while on, turns off

 

 

the display.

 

 

 

1–14

Maintenance and Service Guide

Product Description

Table 1-6

Top Components (Continued)

Item

Component

Function

 

 

 

3

Wireless button

Enables/disables an internal wireless

 

 

device.

 

 

 

4

Wireless light

On: an integrated wireless device is

 

 

hardware enabled.

 

 

 

5

Power button

When the notebook is

 

 

Off, press to turn on the notebook.

 

 

On, briefly press to initiate hibernation.

In standby, briefly press to resume from standby.

In hibernation, briefly press to restore from hibernation.

6Power/standby light On: Notebook is turned on.

Blinking: Notebook is in standby.

Off: Notebook is off or in hibernation.

7

Volume down button

Decreases system volume.

 

 

 

8

Volume up button

Increases system volume.

 

 

 

9

Volume mute button

Mutes or restores volume.

 

Mute light

On: Volume is muted.

 

 

 

10

Num lock light

On: Num lock or the internal keypad is on.

 

 

 

Maintenance and Service Guide

1–15

Product Description

The notebook TouchPad components are shown below and described in Table 1-7.

TouchPad Components

1–16

Maintenance and Service Guide

Product Description

Table 1-7

TouchPad Components

Item

Component

Function

 

 

 

1

TouchPad light

On: TouchPad is enabled.

 

 

 

2

TouchPad

Moves the pointer.

 

 

 

3

TouchPad horizontal

Scrolls toward left side or right side.

 

scrolling region

 

 

 

 

4

Left and right

Function like the left and right buttons on an

 

TouchPad buttons

external mouse.

 

 

 

5

TouchPad vertical

Scrolls upward or downward.

 

scrolling region

 

 

 

 

6

TouchPad on/off

Enables/disables the TouchPad.

 

button

 

 

 

 

Maintenance and Service Guide

1–17

HP l2000, compaq presario v2000 Service Manual

Product Description

The external components on the bottom of the notebook are shown below and described in Table 1-8.

Bottom Components

Table 1-8

Bottom Components

Item

Component

Function

 

 

 

1

Battery pack

Holds a battery pack.

 

 

 

2

Battery pack release latch

Releases a battery pack from the

 

 

battery bay.

 

 

 

3

Optical drive

Supports an optical disc.

 

 

 

1–18

Maintenance and Service Guide

Product Description

Table 1-8

Bottom Components (Continued)

Item

Component

Function

 

 

 

4

Label areas (2)

Contain the notebook serial number and

 

 

other applicable regulatory labels.

 

 

 

5

Exhaust vents (3)

Provide airflow to cool internal

 

 

components.

 

 

Ä To prevent overheating, do not

 

 

obstruct vents. Do not allow a

 

 

hard surface, such as a printer,

 

 

or a soft surface, such as pillows,

 

 

thick rugs or clothing, to block

 

 

airflow.

 

 

 

6

Mini PCI compartment

Holds an optional wireless LAN device.

 

 

Ä To prevent an unresponsive

 

 

system and the display of a

 

 

warning message, install only a

 

 

Mini PCI device authorized for

 

 

use in your notebook by the

 

 

governmental agency that

 

 

regulates wireless devices in your

 

 

country. If you install a device

 

 

and then receive a warning

 

 

message, remove the device to

 

 

restore notebook functionality.

 

 

Then contact Customer Care.

 

 

 

7

Hard drive bay

Holds the internal hard drive.

 

 

 

8

Memory module

Contains 2 memory slots that support

 

compartment

replaceable memory modules. The

 

 

number of preinstalled memory

 

 

modules varies by notebook model.

 

 

 

Maintenance and Service Guide

1–19

Product Description

1.5 Design Overview

This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

AMD Turion 64 and Mobile AMD Sempron processors

Audio

Display assembly

Fan

Hard drive

Keyboard and TouchPad

Memory module

Mini PCI communications devices

PC Card

ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the notebook.

1–20

Maintenance and Service Guide

2

Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup.

Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections.

The menu tables later in this chapter provide an overview of Computer Setup options.

Maintenance and Service Guide

2–1

Troubleshooting

Accessing Computer Setup

The information and settings in Computer Setup are accessed from the Main, Security, Advanced, Tools, and Exit menus.

1.Open Computer Setup by turning on or restarting the notebook. Press F10 while the “Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.

To change the language, use the arrow keys to select the

Advanced menu, select Language Support, and then press F5 or F6 until the appropriate language is highlighted. Press F10 to save your selection and exit the

Advanced menu.

To view navigation information, press F1.

To return to the Computer Setup menu, press Esc.

2.Select the Main, Security, Advanced, Tools, and Exit menus.

3.To exit Computer Setup, choose one of the following:

To exit without saving any changes, use the arrow keys to select Exit > Exit Discarding Changes, and then follow the instructions on the screen.

To exit and save all the settings you have entered, use the arrow keys to select Exit > Exit Saving Changes, and then follow the instructions on the screen.

Your preferences are set when you exit Computer Setup and take effect when the notebook restarts.

2–2

Maintenance and Service Guide

Troubleshooting

Computer Setup Defaults

To return all settings in Computer Setup to the values that were set at the factory:

1.Open Computer Setup by turning on or restarting the notebook. Press F10 while the “Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.

To change the language, use the arrow keys to select the

Advanced menu, select Language Support, and then press F5 or F6 until the appropriate language is highlighted. Press F10 to save your selection and exit the

Advanced menu.

To view navigation information, press F1.

2.Use the arrow keys to select Exit > Load Setup Defaults.

3.Press F9.

4.Press enter to confirm the return to default configuration.

5.To confirm the restoration, press F10.

6.Select Exit > Exit Saving Changes, and then follow the instructions on the screen.

When the computer restarts, the factory settings are restored, and any identification information you have entered is saved.

Maintenance and Service Guide

2–3

Troubleshooting

Selecting from the Main Menu

 

Table 2-1

 

Main Menu

 

 

Select

To Do This

 

 

System Information

■ View identification information about the

 

notebook.

 

■ View specification information about the

 

processor, memory and cache size, keyboard

 

controller version, and system BIOS.

 

 

Selecting from the Security Menu

 

Table 2-2

 

Security Menu

 

 

Select

To Do This

 

 

Administrator password

Enter, change, or delete an HP Administrator

 

password.

 

 

Power-on password

Enter, change, or delete a power-on password.

 

 

DriveLock password

Enable/disable DriveLock; change a DriveLock

 

user or master password.

 

DriveLock Settings are accessible only

 

when you enter Computer Setup by turning

 

on (not restarting) the notebook.

 

 

Device security

Enable diskette drive or optical drive for inclusion

 

in MultiBoot.

 

 

2–4

Maintenance and Service Guide

Troubleshooting

Selecting from the Advanced Menu

 

Table 2-3

 

Advanced Menu

 

 

Select

To Do This

 

 

Video Graphic Mode

Select UMA, SidePort, or UMA+SidePort video

 

memory modes.

 

 

Dedicated Video Memory

View the size of the on-board video memory.

 

 

Total Video Memory

View the size of the total system video memory.

 

 

Language Support

Change the Computer Setup language.

 

 

Boot Order

Set the boot order.

 

 

Accessibility Options

Provides access to electronic and information

 

technology to a wide range of people with

 

disabilities.

 

 

Embedded WLAN device

Enable/disable a wireless local area network

 

device.

 

 

Embedded Bluetooth

Enable/disable a Bluetooth device.

device

 

 

 

Selecting from the Tools Menu

 

Table 2-4

 

Tools Menu

 

 

Select

To Do This

 

 

HDD Self-test

Run a quick or comprehensive self-test on any

 

hard drive in the system.

 

 

Maintenance and Service Guide

2–5

Troubleshooting

 

Table 2-5

 

Exit Menu

 

 

Select

To Do This

 

 

Exit Saving Changes

Save changes entered during the current session.

 

Then exit and restart the notebook. The changes

 

you save are in effect when the notebook restarts.

 

 

Exit Discarding Changes

Cancel changes entered during the current

 

session. Then exit and restart the notebook.

 

 

Load Setup Defaults

Replace configuration settings in Computer Setup

 

with factory default settings. (Identification

 

information is retained.)

 

 

2–6

Maintenance and Service Guide

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