HP Officejet J4500 All-in-One series
User Guide
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Podręcznik użytkownika
HP Officejet J4500 All-in-One series
User Guide
Copyright information
© 2008 Copyright Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Acknowledgements
Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1.Read and understand all instructions in the documentation that comes with the device.
2.Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
3.Observe all warnings and instructions marked on the product.
4.Unplug this product from wall outlets before cleaning.
5.Do not install or use this product near water, or when you are wet.
6.Install the product securely on a stable surface.
7.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
8.If the product does not operate normally, see Maintain and troubleshoot.
9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Accessibility
The device provides a number of features that make it accessible for people with disabilities.
Visual
The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/ accessibility.
For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.
1 |
Get started |
|
|
Find other resources for the product ......................................................................................... |
7 |
|
Understand the device parts ..................................................................................................... |
8 |
|
Front view ........................................................................................................................... |
8 |
|
Printing supplies area ......................................................................................................... |
9 |
|
Back view ........................................................................................................................... |
9 |
|
Device control panel buttons and lights ............................................................................ |
10 |
|
Connection information ..................................................................................................... |
11 |
2 |
Use the device |
|
|
Use device control panel menus ............................................................................................. |
12 |
|
Device control-panel message types ...................................................................................... |
12 |
|
Status messages .............................................................................................................. |
13 |
|
Warning messages ........................................................................................................... |
13 |
|
Error messages ................................................................................................................ |
13 |
|
Critical error messages ..................................................................................................... |
13 |
|
Change device settings .......................................................................................................... |
13 |
|
Use the HP Solution Center (Windows) .................................................................................. |
14 |
|
Use the HP photo and imaging software ................................................................................ |
14 |
|
Load originals ......................................................................................................................... |
15 |
|
Load an original on the scanner glass .............................................................................. |
16 |
|
Load an original in the automatic document feeder (ADF) ................................................ |
16 |
|
Select print media ................................................................................................................... |
17 |
|
Tips for selecting and using print media ........................................................................... |
17 |
|
Understand specifications for supported media ................................................................ |
18 |
|
Understand supported sizes ....................................................................................... |
19 |
|
Understand supported media types and weights ........................................................ |
21 |
|
Set minimum margins ....................................................................................................... |
22 |
|
Load media ............................................................................................................................. |
23 |
|
Print on special and custom-sized media ............................................................................... |
23 |
|
Print borderless ...................................................................................................................... |
24 |
|
Set up speed-dial entries ........................................................................................................ |
26 |
|
Set up fax numbers as speed-dial entries or groups ......................................................... |
26 |
|
Set up speed-dial entries ............................................................................................ |
26 |
|
Set up a speed-dial group ........................................................................................... |
26 |
|
Print and view a list of speed-dial entries .......................................................................... |
27 |
|
View a list of speed-dial entries .................................................................................. |
27 |
3 |
|
|
|
Change print settings .............................................................................................................. |
28 |
|
Change settings from an application for current jobs (Windows) ...................................... |
28 |
|
Change default settings for all future jobs (Windows) ....................................................... |
28 |
|
Change settings (Mac OS) ............................................................................................... |
29 |
|
Cancel a print job .................................................................................................................... |
29 |
1
4 |
Copy |
|
|
Make copies from the device control panel ............................................................................. |
30 |
|
Change the copy settings ....................................................................................................... |
31 |
|
Set the number of copies ........................................................................................................ |
31 |
|
Set the copy paper size .......................................................................................................... |
31 |
|
Set the copy paper type .......................................................................................................... |
32 |
|
Change copy speed or quality ................................................................................................ |
33 |
|
Resize an original to fit onto letter or A4 paper ....................................................................... |
34 |
|
Copy a legal-size document onto letter paper ........................................................................ |
34 |
|
Adjust the lightness and darkness of your copy ...................................................................... |
35 |
|
Enhance blurred areas of your copy ....................................................................................... |
35 |
|
Enhance light areas of your copy ........................................................................................... |
36 |
|
Cancel a copy job ................................................................................................................... |
36 |
5 |
Scan |
|
|
Scan an original ...................................................................................................................... |
37 |
|
Scan an original to a program on a computer (direct connection) ..................................... |
37 |
|
Scan from a TWAIN-compliant or a WIA-compliant program .................................................. |
38 |
|
Scan from a TWAIN-compliant program ........................................................................... |
38 |
|
Scan from a WIA-compliant program ................................................................................ |
38 |
|
Edit a scanned original ........................................................................................................... |
39 |
|
Edit a scanned photo or graphic ....................................................................................... |
39 |
|
Edit a scanned document using optical character recognition (OCR) software ................ |
39 |
|
Change scan settings ............................................................................................................. |
39 |
|
Cancel a scan job ................................................................................................................... |
39 |
6 |
Fax |
|
|
Send a fax .............................................................................................................................. |
40 |
|
Send a basic fax ............................................................................................................... |
41 |
|
Send a fax manually from a phone ................................................................................... |
41 |
|
Send a fax using monitor dialing ....................................................................................... |
42 |
|
Send a fax from memory .................................................................................................. |
43 |
|
Schedule a fax to send later ............................................................................................. |
43 |
|
Send a fax to multiple recipients ....................................................................................... |
44 |
|
Send a fax to multiple recipients from the device control panel .................................. |
44 |
|
Send a color original or photo fax ..................................................................................... |
45 |
|
Change the fax resolution and Lighter / Darker settings ................................................. |
45 |
|
Change the fax resolution ........................................................................................... |
46 |
|
Change the Lighter / Darker setting .......................................................................... |
46 |
|
Set new default settings .............................................................................................. |
47 |
|
Send a fax in Error Correction Mode ................................................................................ |
47 |
2
Contents |
|
Receive a fax .......................................................................................................................... |
48 |
Receive a fax manually ..................................................................................................... |
48 |
Set up backup fax ............................................................................................................. |
49 |
Reprint received faxes from memory ................................................................................ |
50 |
Poll to receive a fax .......................................................................................................... |
50 |
Forward faxes to another number ..................................................................................... |
51 |
Set the paper size for received faxes ................................................................................ |
51 |
Set automatic reduction for incoming faxes ...................................................................... |
52 |
Block junk fax numbers ..................................................................................................... |
52 |
Add numbers to the junk fax list .................................................................................. |
52 |
Remove numbers from the junk fax list ....................................................................... |
53 |
Receive faxes to your computer ....................................................................................... |
53 |
Activate Fax to PC ...................................................................................................... |
54 |
Modify Fax to PC settings ........................................................................................... |
54 |
Change fax settings ................................................................................................................ |
55 |
Configure the fax header .................................................................................................. |
55 |
Set the answer mode (Auto answer) ................................................................................. |
56 |
Set the number of rings before answering ........................................................................ |
56 |
Change the answer ring pattern for distinctive ring ........................................................... |
56 |
Set the fax error correction mode ..................................................................................... |
57 |
Set the dial type ................................................................................................................ |
57 |
Set the redial options ........................................................................................................ |
58 |
Set the fax speed .............................................................................................................. |
58 |
Fax over the Internet ............................................................................................................... |
59 |
Test fax setup ......................................................................................................................... |
59 |
Use reports ............................................................................................................................. |
60 |
Print fax confirmation reports ............................................................................................ |
60 |
Print fax error reports ........................................................................................................ |
61 |
Print and view the fax log .................................................................................................. |
61 |
Cancel a fax ............................................................................................................................ |
62 |
7 Configure and manage |
|
Manage the device ................................................................................................................. |
63 |
Monitor the device ............................................................................................................ |
63 |
Administer the device ....................................................................................................... |
64 |
Use device management tools ............................................................................................... |
64 |
Toolbox (Windows) ........................................................................................................... |
64 |
Open the Toolbox ....................................................................................................... |
65 |
Toolbox tabs ............................................................................................................... |
65 |
HP Printer Utility (Mac OS) ............................................................................................... |
66 |
Open the HP Printer Utility .......................................................................................... |
66 |
HP Printer Utility panels .............................................................................................. |
66 |
Understand the self-test report ............................................................................................... |
66 |
3
Set up faxing for the device .................................................................................................... |
67 |
Set up faxing (parallel phone systems) ............................................................................. |
68 |
Choose the correct fax setup for your home or office ................................................. |
69 |
Select your fax setup case .......................................................................................... |
70 |
Case A: Separate fax line (no voice calls received) .................................................... |
72 |
Case B: Set up the device with DSL ........................................................................... |
73 |
Case C: Set up the device with a PBX phone system or an ISDN line ....................... |
74 |
Case D: Fax with a distinctive ring service on the same line ...................................... |
74 |
Case E: Shared voice/fax line ..................................................................................... |
75 |
Case F: Shared voice/fax line with voice mail ............................................................. |
76 |
Case G: Fax line shared with computer modem (no voice calls received) .................. |
77 |
Case H: Shared voice/fax line with computer modem ................................................ |
80 |
Case I: Shared voice/fax line with answering machine ............................................... |
84 |
Case J: Shared voice/fax line with computer modem and answering machine ........... |
85 |
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............. |
89 |
Serial-type fax setup ......................................................................................................... |
91 |
Configure the device (Windows) ............................................................................................. |
92 |
Install the software before connecting the device (recommended) ................................... |
92 |
Connect the device before installing the software ............................................................. |
93 |
Share the device on a locally shared network .................................................................. |
93 |
Configure the device (Mac OS) .............................................................................................. |
94 |
To install the software ....................................................................................................... |
94 |
Share the device on a locally shared network .................................................................. |
94 |
Uninstall and reinstall the software ......................................................................................... |
95 |
8 Maintain and troubleshoot |
|
Work with ink cartridges .......................................................................................................... |
98 |
Supported ink cartridges ................................................................................................... |
98 |
Handle the ink cartridges .................................................................................................. |
99 |
Replace the ink cartridges ................................................................................................ |
99 |
Align the ink cartridges ................................................................................................... |
102 |
Clean the ink cartridges .................................................................................................. |
104 |
Clean the ink cartridge contacts ...................................................................................... |
105 |
Clean the area around the ink nozzles ........................................................................... |
106 |
Store printing supplies .................................................................................................... |
108 |
Clean the device ................................................................................................................... |
109 |
Clean the scanner glass ................................................................................................. |
109 |
Clean the exterior ........................................................................................................... |
110 |
Clean the automatic document feeder ............................................................................ |
110 |
General troubleshooting tips and resources ......................................................................... |
113 |
Solve printing problems ........................................................................................................ |
114 |
The device shuts down unexpectedly ............................................................................. |
114 |
Error message appears on control-panel display ............................................................ |
114 |
The device is not responding (nothing prints) ................................................................. |
115 |
Device takes a long time to print ..................................................................................... |
115 |
Blank or partial page printed ........................................................................................... |
115 |
Something on the page is missing or incorrect ............................................................... |
116 |
Placement of the text or graphics is wrong ..................................................................... |
116 |
The device prints half a page, then ejects the paper ...................................................... |
117 |
4
Contents |
|
Poor print quality and unexpected printouts .......................................................................... |
117 |
Common poor quality printout problems ......................................................................... |
118 |
Meaningless characters print .......................................................................................... |
118 |
Ink is smearing ................................................................................................................ |
119 |
Ink is not filling the text or graphics completely ............................................................... |
119 |
Output is faded or dull colored ........................................................................................ |
120 |
Colors are printing as black and white ............................................................................ |
120 |
Wrong colors are printing ................................................................................................ |
120 |
Printout shows bleeding colors ....................................................................................... |
121 |
Colors do not line up properly ......................................................................................... |
121 |
Lines or dots are missing from text or graphics .............................................................. |
121 |
Solve paper-feed problems ................................................................................................... |
121 |
Solve copy problems ............................................................................................................ |
123 |
No copy came out ........................................................................................................... |
123 |
Copies are blank ............................................................................................................. |
123 |
Documents are missing or faded .................................................................................... |
124 |
Size is reduced ............................................................................................................... |
124 |
Copy quality is poor ........................................................................................................ |
124 |
Copy defects are apparent ............................................................................................. |
124 |
The device prints half a page, then ejects the paper ...................................................... |
125 |
Error messages appear .................................................................................................. |
125 |
Paper mismatch .............................................................................................................. |
125 |
Solve scan problems ............................................................................................................ |
126 |
Scanner did nothing ........................................................................................................ |
126 |
Scan takes too long ........................................................................................................ |
126 |
Part of the document did not scan or text is missing ....................................................... |
127 |
Text cannot be edited ..................................................................................................... |
127 |
Error messages appear .................................................................................................. |
128 |
Scanned image quality is poor ........................................................................................ |
128 |
Scan defects are apparent .............................................................................................. |
129 |
Solve fax problems ............................................................................................................... |
129 |
The fax test failed ........................................................................................................... |
130 |
Troubleshoot installation issues ............................................................................................ |
142 |
Hardware installation suggestions .................................................................................. |
142 |
Software installation suggestions .................................................................................... |
143 |
Clear jams ............................................................................................................................ |
144 |
Clear paper jams ............................................................................................................ |
144 |
Avoid paper jams ............................................................................................................ |
146 |
A HP supplies and accessories |
|
Order printing supplies online ............................................................................................... |
147 |
Supplies ................................................................................................................................ |
147 |
HP media ........................................................................................................................ |
147 |
B Support and warranty |
|
Hewlett-Packard limited warranty statement ......................................................................... |
149 |
Obtain electronic support ...................................................................................................... |
150 |
5
|
Obtain HP telephone support ............................................................................................... |
150 |
|
Before you call ................................................................................................................ |
150 |
|
Support process .............................................................................................................. |
151 |
|
HP support by phone ...................................................................................................... |
151 |
|
Phone support period ............................................................................................... |
151 |
|
Telephone support numbers ..................................................................................... |
151 |
|
Placing a call ............................................................................................................. |
151 |
|
After the phone support period ................................................................................. |
151 |
|
Additional warranty options ............................................................................................. |
152 |
|
HP Quick Exchange Service (Japan) .............................................................................. |
152 |
|
Call HP Korea customer support .................................................................................... |
152 |
|
Prepare the device for shipment ........................................................................................... |
153 |
|
Remove the ink cartridges before shipment ................................................................... |
153 |
|
Pack the device .................................................................................................................... |
154 |
C |
Device specifications |
|
|
Physical specifications .......................................................................................................... |
156 |
|
Product features and capacities ........................................................................................... |
156 |
|
Processor and memory specifications .................................................................................. |
156 |
|
System requirements ............................................................................................................ |
157 |
|
Print specifications ................................................................................................................ |
158 |
|
Copy specifications ............................................................................................................... |
158 |
|
Fax specifications ................................................................................................................. |
158 |
|
Scan specifications ............................................................................................................... |
158 |
|
Environmental specifications ................................................................................................ |
159 |
|
Electrical specifications ......................................................................................................... |
159 |
|
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ............... |
159 |
D |
Regulatory information |
|
|
FCC statement ..................................................................................................................... |
161 |
|
Notice to users in Korea ....................................................................................................... |
161 |
|
VCCI (Class B) compliance statement for users in Japan .................................................... |
162 |
|
Notice to users in Japan about the power cord ..................................................................... |
162 |
|
RoHS notices (China only) ................................................................................................... |
162 |
|
Noise emission statement for Germany ................................................................................ |
162 |
|
Notice to users of the U.S. telephone network: FCC requirements ....................................... |
163 |
|
Notice to users of the Canadian telephone network ............................................................. |
164 |
|
Notice to users in the European Economic Area .................................................................. |
165 |
|
Notice to users of the German telephone network ................................................................ |
165 |
|
Australia wired fax statement ................................................................................................ |
165 |
|
Regulatory model number .................................................................................................... |
166 |
|
Declaration of conformity ...................................................................................................... |
166 |
|
Environmental product stewardship program ....................................................................... |
167 |
|
Paper use ....................................................................................................................... |
167 |
|
Plastics ........................................................................................................................... |
167 |
|
Material safety data sheets ............................................................................................. |
167 |
|
Recycling program .......................................................................................................... |
167 |
|
HP inkjet supplies recycling program .............................................................................. |
167 |
|
Disposal of waste equipment by users in private households in the European Union .... |
168 |
|
Energy Star® notice ........................................................................................................ |
169 |
Index........................................................................................................................................... |
170 |
6
1 Get started
This guide provides details about how to use the device and to resolve problems.
•Find other resources for the product
•Understand the device parts
You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:
Resource |
Description |
Location |
Setup poster |
Provides illustrated setup |
A printed version of the |
|
information. |
document is provided with |
|
|
the device. |
Readme file and release notes |
Provide late-breaking |
Included on the Starter CD. |
|
information and |
|
|
troubleshooting tips. |
|
Toolbox (Microsoft® |
Provides access to |
|
Windows®) |
maintenance services. |
|
|
For more information, see |
|
|
Toolbox (Windows). |
|
HP Printer Utility (Mac OS) |
Contains tools to configure |
|
|
print settings, calibrate the |
|
|
device, clean the ink |
|
|
cartridges, print the |
|
|
configuration page, order |
|
|
supplies online, and find |
|
|
support information from the |
|
|
Web site. |
|
|
For more information, see HP |
|
|
Printer Utility (Mac OS). |
|
Device control panel |
Provides status, error, and |
|
|
warning information about |
|
|
operations. |
|
Logs and reports |
Provides information about |
|
|
events that have occurred. |
|
Self-Test diagnostic page |
• Device information: |
|
|
◦ |
Product name |
|
◦ |
Model number |
|
◦ |
Serial number |
|
◦ |
Firmware version |
|
|
number |
• Number of pages printed from the trays and accessories
The Toolbox is typically installed with the device software as an available installation option.
The HP Printer Utility is typically installed with the device software.
For more information, see Device control panel buttons and lights.
For more information, see Monitor the device.
For more information, see Understand the self-test report.
Get started |
7 |
Chapter 1
(continued)
Resource |
Description |
Location |
|
|
• |
Ink levels |
|
|
• |
Ink cartridge health status |
|
HP Web sites |
Provide the latest printer |
|
software, and product and |
|
support information. |
HP telephone support |
Lists information to contact |
|
HP. During the warranty |
|
period, this support is often |
|
free of charge. |
www.hp.com/support www.hp.com
For more information, see Obtain HP telephone support.
HP photo and imaging |
Provides information about |
For more information, see |
software help |
using the software. |
Use the HP photo and |
|
|
imaging software. |
Control Panel Guide |
Device control panel |
Available through Solution |
|
instructions |
Center and Toolbox |
|
|
(Windows). |
|
|
|
•Front view
•Printing supplies area
•Back view
•Device control panel buttons and lights
•Connection information
1 Device control panel
2 Main tray
3 Front access door
8 Get started
(continued)
4 Scanner glass
5 Automatic document feeder
1 Front access door
2 Ink cartridges
1 Rear universal serial bus (USB) port
2 Power input
3 1-LINE (fax)
4 2-EXT (phone)
Understand the device parts |
9 |
Chapter 1
The following diagram and related table provide a quick reference to the device control panel features.
Label |
Name and Description |
1 Keypad: Enters values.
2 Attention light: Indicates an error condition.
3 Back button: Reverts back to its previous setting or upper level menu.
4 Left arrow button: Navigates forward through settings in the menus.
5 OK button: Selects the current menu or setting.
6 Right arrow button: Navigates in reverse through settings in the menus.
7Setup: Presents the Setup menu for generating reports and other maintenance settings, and for accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen.
8Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function selected.
9 Cancel: Stops a job, exits a menu, or exits settings.
10 Scan function indicator
11 Copy Color function indicator
12 Copy B&W function indicator
13 Fax Color function indicator
14 Fax B&W function indicator
15Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job.
When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord.
16 Low ink indicator
10 Get started
(continued)
Label |
Name and Description |
17 Original loaded indicator
18 Paper jam indicator
Description |
Recommended |
|
number of connected |
|
computers for best |
|
performance |
USB connection |
One computer |
|
connected with a USB |
|
cable to the rear USB |
|
2.0 high-speed port on |
|
the device. |
Printer sharing |
Up to five computers. |
|
The host computer must |
|
be turned on at all |
|
times, or the other |
|
computers cannot print |
|
to the device. |
Supported software features
All features are supported.
All features resident on the host computer are supported. Only print is supported from the other computers.
Setup instructions
Follow the setup poster guide for detailed instructions.
Follow the instructions in Share the device on a locally shared network.
Understand the device parts |
11 |
This section contains the following topics:
•Use device control panel menus
•Device control-panel message types
•Change device settings
•Use the HP Solution Center (Windows)
•Use the HP photo and imaging software
•Load originals
•Select print media
•Load media
•Print on special and custom-sized media
•Print borderless
•Set up speed-dial entries
The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use.
•Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded.
•Copy menu: Menu options include:
◦Selecting copy quantities
◦Reducing/enlarging
◦Selecting media type and size
•Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu. Menu options include:
◦Modifying resolution
◦Lightening/darkening
◦Sending delayed faxes
◦Setting up new defaults
This section contains the following topics:
•Status messages
•Warning messages
•Error messages
•Critical error messages
12 Use the device
Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the date and time appear if the device is turned on.
Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is Low On Ink.
Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing.
If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service.
Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support and warranty.
You can change the device settings from these places:
•From the device control panel.
•From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software.
NOTE: When you are configuring settings in HP Solution Center or in the HP Device Manager, you cannot see the settings that have been configured from the device control panel (such as the copy settings).
To change settings from the device control panel
1.At the device control panel, press the left or right arrow keys to navigate to the function you are using (for example, Copy Color). Press OK to select that function.
2.To reach the option that you want to change, use one of the following methods:
•Press a control-panel button, and then use the left or right arrow keys to adjust the value.
•Select the option from the menu on the control-panel display.
3.Select the value that you want, and then press OK.
Change device settings |
13 |
Chapter 2
To change settings from the HP Solution Center (Windows)
▲ See Use the HP photo and imaging software.
To change settings from the HP photo and imaging software (Mac OS)
1.Click the HP Device Manager icon in the Dock.
2.Select the device in the Devices drop-down menu.
3.On the Information and Settings menu, click an item that you want to change.
On a Windows computer, the HP Solution Center is the entry point for the
HP Photosmart Software. Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.
If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see the onscreen Help that came with the device.
For information about opening the HP Solution Center, see Use the HP photo and imaging software.
You can use the HP photo and imaging software to access many features that are not available from the device control panel.
The software is installed on your computer during setup. For further information, see the setup documentation that came with your device.
Access to the HP photo and imaging software differs by operating system (OS). For example, if you have a Windows computer, the HP photo and imaging software entry point is the HP Photosmart Software window. If you have a Macintosh computer, the HP photo and imaging software entry point is the HP Photosmart Studio window.
14 Use the device
Regardless, the entry point serves as the launching pad for the HP photo and imaging software and services.
To open the HP Photosmart Software on a Windows computer
1.Do one of the following:
•On the Windows desktop, double-click the HP Photosmart Software icon.
•In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon.
•On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Photosmart Software.
2.If you have more than one HP device installed, select the tab with your product's name.
NOTE: On a Windows computer, the features available in the HP Photosmart Software vary depending on the devices you have installed. The software is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the software.
TIP: If the HP Photosmart Software on your computer does not contain any
icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the
HP Photosmart Software; then reinstall the software. For more information, see the setup poster that came with your device.
To open the HP Photosmart Studio software on a Macintosh computer
1.Click the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears.
2.In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears.
3.Select your device from the Device drop-down menu.
From here, you can scan, import documents, and perform maintenance procedures such as checking the ink levels for the ink cartridges.
NOTE: On a Macintosh computer, the features available in the
HP Photosmart Studio software vary depending on the selected device.
TIP: When the HP Photosmart Studio software is opened, you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock.
You can load an original for a copy or a scan job on the scanner glass.
•Load an original on the scanner glass
•Load an original in the automatic document feeder (ADF)
Load originals |
15 |
Chapter 2
You can copy, scan, or fax up to letteror A4-size originals by loading them on the glass.
NOTE: Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the device.
To load an original on the scanner glass
1.Lift the scanner lid.
2.Load your original print side down in the right front corner of the glass.
TIP: For more help on loading an original, refer to the guide along the edge of
the glass.
3. Close the lid.
You can copy, scan, or fax a one-sided, singleor multiple-page, A4or letter-size document by placing it in the document feeder tray.
CAUTION: Do not load photos in the ADF; this might cause damage to your photos.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the ADF. You must load your originals on the glass.
The document feeder tray holds a maximum of 50 sheets of plain paper.
To load an original in the document feeder tray
1.Load your original, with the print side up, into the document feeder tray. Place the pages so that the top edge of the document goes in first. Slide the media into the
16 Use the device
automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected.
TIP: For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray.
2. Slide the width guides inward until they stop at the left and right edges of the media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on the device.
The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.hp.com for more information about HP media.
•Tips for selecting and using print media
•Understand specifications for supported media
•Set minimum margins
For the best results, observe the following guidelines.
•Always use media that conforms to the device specifications. For more information, see Understand specifications for supported media.
•Load only one type of media at a time into a tray.
•Load media print-side down and aligned against the right and back edges of the tray. For more information, see Load media.
Select print media |
17 |
Chapter 2
•Do not overload the trays. For more information, see Understand specifications for supported media.
•To prevent jams, poor print quality, and other printing problems, avoid the following media:
◦Multipart forms
◦Media that is damaged, curled, or wrinkled
◦Media with cutouts or perforations
◦Media that is heavily textured, embossed, or does not accept ink well
◦Media that is too lightweight or stretches easily
Cards and envelopes
•Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
•Use tightly constructed envelopes, and make sure the folds are sharply creased.
•Load envelopes with the flaps facing up.
Photo media
•Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.
•Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.
Transparencies
•Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.
•Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the main tray.
•Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.
Custom-sized media
•Use only custom-sized media that is supported by the device.
•If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.
Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your device, and determine what features will work with your media.
•Understand supported sizes
•Understand supported media types and weights
18 Use the device
Media size |
Main tray |
Standard media sizes |
|
8.5 x 13 inches (216 x 330 mm)
U.S. Legal (216 x 356 mm; 8.5 x 14 inches)
A4 (210 x 297 mm; 8.3 x 11.7 inches)
U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)
B5 (182 x 257 mm; 7.17 x 10.12 inches)
A5 (148 x 210 mm; 5.8 x 8.3 inches)
B7 JIS
Borderless B7 JIS
Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)
Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)
Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)
Ofuku hagaki
Borderless B7 ISO
Borderless hagaki (100 x 148 mm)
Borderless (10 x 15 cm, tab)
Borderless (4 x 6 inches, tab)
Borderless (4 x 6 inches, tab)
Borderless (10 x 20 cm, tab)
Borderless (4 x 8 inches, tab)
Borderless HV
Borderless A6
Borderless cabinet
Borderless 2L (same dimension as 5 x 7 inches)
Borderless (13 x 18 cm), same dimension as 5 x 7 inches
Borderless (8.5 x 11 inches)
Select print media |
19 |
Chapter 2
(continued)
Media size Main tray
B7 ISO
10 x 15 cm (tab)
4 x 6 inches (tab)
10 x 20 cm (tab)
4 x 8 inches (tab) HV
Cabinet
2L (same dimension as 5 x 7 inches)
13 x 18 cm (same dimension as 5 x 7 inches)
Envelopes
U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)
Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)
Card Envelope (111 x 152 mm; 4.4 x 6 inches)
A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)
DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)
C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)
Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)
Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)
Cards
Index card (76.2 x 127 mm; 3 x 5 inches)
Index card (102 x 152 mm; 4 x 6 inches)
Index card (127 x 203 mm; 5 x 8 inches)
A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)
Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)
Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)
Photo media
Photo media (102 x 152 mm; 4 x 6 inches)
20 Use the device
(continued)
Media size Main tray
Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm)
Photo L (89 x 127 mm; 3.5 x 5 inches)
Borderless photo media (102 x 152 mm; 4 x 6 inches)
Borderless photo media (5 x 7 inches)
Borderless photo media (8 x 10 inches)
Borderless photo media (8.5 x 11 inches)
Borderless photo media (10 x 15 cm)
Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)
Other media
Custom-sized media between between 76.20 to 210.06 mm wide and 101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
Panorama (4 x 12 inches)
Borderless panorama (4 x 12 inches)
** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.
Tray |
Type |
Weight |
Main tray |
Paper |
60 to 105 g/m2 |
|
|
(16 to 28 lb bond) |
|
Transparencies |
|
|
Photo media |
280 g/m2 |
|
|
(75 lb bond) |
|
Labels |
|
Capacity
Up to 100 sheets of plain paper
(25 mm or 1 inch stacked)
Up to 70 sheets
(17 mm or 0.67 inch stacked)
Up to 100 sheets
(17 mm or 0.67 inch stacked)
Up to 100 sheets
(17 mm or 0.67 inch stacked)
Select print media |
21 |
Chapter 2
(continued)
Tray |
Type |
Weight |
Capacity |
|
Envelopes |
75 to 90 g/m2 |
Up to 30 sheets |
(20 to 24 lb bond envelope)
(17 mm or 0.67 inch stacked)
|
Cards |
Up to 200 g/m2 |
Up to 80 cards |
|
|
(110 lb index) |
|
Main tray |
All supported media |
|
Up to 100 sheets of |
|
|
|
plain paper (text |
|
|
|
printing) |
|
|
|
|
The document margins must match (or exceed) these margin settings in portrait orientation.
Media |
(1) Left |
(2) Right |
(3) Top |
(4) Bottom |
|
margin |
margin |
margin |
margin* |
U.S. Letter |
3.0 mm |
3.0 mm |
3.0 mm |
3.0 mm |
U.S. Legal |
(0.118 |
(0.118 |
(0.118 inches) |
(0.118 |
inches) |
inches) |
|
inches) |
|
A4 |
|
|||
|
|
|
|
|
U.S. Executive |
|
|
|
|
U.S. Statement |
|
|
|
|
B5 |
|
|
|
|
A5 |
|
|
|
|
Cards |
|
|
|
|
Custom-sized media |
|
|
|
|
Photo media |
|
|
|
|
Envelopes |
3.0 mm |
3.0 mm |
3.0 mm |
14.3 mm |
|
(0.118 |
(0.118 |
(0.118 inches) |
(0.563 |
|
inches) |
inches) |
|
inches) |
|
|
|
|
|
* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.
22 Use the device
This section provides instructions for loading media into the device.
To load main tray
1.Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.
NOTE: Do not load paper while the device is printing.
2.Slide the media guides in the tray to adjust them for the media size that you have loaded.
3. Pull out the tray extender.
To print on special or custom-sized media (Windows)
1.Load the appropriate media. For more information, see Load media.
2.With a document open, click Print on the File menu, and then click Setup,
Properties, or Preferences.
3.Click the Paper/Features tab.
Print on special and custom-sized media |
23 |
Chapter 2
4.Select the media size from the Size is drop-down list.
To set a custom media size: a. Click the Custom button.
b. Type a name for the new custom size.
c. In the Width and Height boxes, type the dimensions, and then click Save.
d. Click OK twice to close the properties or preferences dialog box. Open the dialog box again.
e. Select the new custom size.
5.To select the media type:
a. Click More in the Type is drop-down list.
b. Click the desired media type, and then click OK.
6.Select the media source from the Source is drop-down list.
7.Change any other settings, and then click OK.
8.Print your document.
To print on special or custom-sized media (Mac OS)
1.Load the appropriate media. For more information, see Load media.
2.On the File menu, click Page Setup.
3.Verify that the correct printer is selected.
4.Select the media size.
5.To set a custom media size:
a. Click Manage Custom Sizes in the Paper Size pull-down menu.
b. Click New and type a name for the size in the Paper Size Name box.
c. In the Width and Height boxes, type the dimensions and set the margins, if desired.
d. Click Done or OK, and then click Save.
6.On the File menu, click Page Setup, and then select the new custom size.
7.Click OK.
8.On the File menu, click Print.
9.Open the Paper Handling panel.
10.Under Destination Paper Size, click the Scale to fit paper size button, and then select the customized paper size.
11.Change any other desired settings, and then click OK or Print.
Borderless printing lets you print to the edges of certain media types and a range of standard media sizes.
NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.
You can also gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list.
24 Use the device
NOTE: Borderless printing is not supported on plain media.
To print a borderless document (Windows)
1.Load the appropriate media. For more information, see Load media.
2.Open the file that you want to print.
3.From the application, open the print driver: a. Click File, and then click Print.
b. Click Properties or Setup.
4.Click the Paper/Quality tab.
5.Select the media size from the Size is drop-down list.
6.Select the Borderless Printing check box.
7.Select the media source from the Source is drop-down list.
8.Select the media type from the Type is drop-down list.
NOTE: Borderless printing is not supported on plain media.
9.If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
10.Change any other print settings, and then click OK.
11.Print the document.
12.If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless.
To print a borderless document (Mac OS)
1.Load the appropriate media. For more information, see Load media.
2.Open the file that you want to print.
3.Click File, and then click Page Setup.
4.Verify that the correct printer is selected.
5.Select the borderless media size, and then click OK.
6.Click File, and then click Print.
7.Open the Paper Type/Quality panel.
8.Click the Paper tab, and then select the media type from the Paper type dropdown list.
NOTE: Borderless printing is not supported on plain media.
9.If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
Print borderless |
25 |
Chapter 2
10.Select the media source. If you are printing on thick or photo media, select the manual feed option.
11.Change any other print settings, and then click Print.
12.If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless.
You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the device control panel.
•Set up fax numbers as speed-dial entries or groups
•Print and view a list of speed-dial entries
You can store fax numbers or groups of fax numbers as speed-dial entries. For information about printing a list of the speed-dial entries that are set up, see Print and view a list of speed-dial entries.
•Set up speed-dial entries
•Set up a speed-dial group
•HP Solution Center (Windows): Open the HP Solution Center and follow the instructions in the onscreen Help.
•HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list.
•Device control panel: Press Setup, select the Speed Dial option, and then press
OK.
◦To add or change an entry: Select New Speed Dial or Group Speed Dial, and then press the arrow keys to move to an unused entry number, or type a number on the keypad. Type the fax number, and then press OK. Include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. Type the name, and then press OK.
◦To delete one entry or all entries: Select Delete Speed Dial, press the arrow keys to highlight the speed-dial entry that you want to delete, and then press OK.
If you send information to the same group of fax numbers on a regular basis, you can set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry for a group can be associated with a speed-dial button on the device control panel.
26 Use the device