HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Fourth Edition: August 2011
Document Part Number: 665584-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description ........................................................................................................... |
1 |
2 |
External component identification ..................................................................................... |
8 |
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Top ........................................................................................................................................ |
8 |
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TouchPad ................................................................................................................. |
8 |
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Lights ....................................................................................................................... |
9 |
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Button .................................................................................................................... |
10 |
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Keys ...................................................................................................................... |
11 |
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Front ..................................................................................................................................... |
12 |
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Right side .............................................................................................................................. |
13 |
|
Left side ................................................................................................................................ |
14 |
|
Display ................................................................................................................................. |
16 |
|
Bottom .................................................................................................................................. |
17 |
3 |
Illustrated parts catalog .................................................................................................. |
18 |
|
Serial number location ............................................................................................................ |
18 |
|
Computer major components ................................................................................................... |
19 |
|
Display assembly components ................................................................................................. |
27 |
|
Mass storage devices ............................................................................................................. |
29 |
|
Miscellaneous parts ................................................................................................................ |
31 |
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Sequential part number listing .................................................................................................. |
33 |
4 |
Removal and replacement procedures ............................................................................ |
41 |
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Preliminary replacement requirements ....................................................................................... |
41 |
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Tools required ......................................................................................................... |
41 |
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Service considerations ............................................................................................. |
41 |
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Plastic parts ............................................................................................. |
41 |
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Cables and connectors ............................................................................. |
42 |
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Drive handling ......................................................................................... |
42 |
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Grounding guidelines .............................................................................................. |
43 |
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Electrostatic discharge damage .................................................................. |
43 |
v
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Packaging and transporting guidelines ........................................ |
44 |
|
Workstation guidelines .............................................................. |
44 |
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Equipment guidelines ................................................................. |
45 |
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Component replacement procedures ........................................................................................ |
46 |
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Serial number ......................................................................................................... |
46 |
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Computer feet ......................................................................................................... |
47 |
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Battery ................................................................................................................... |
48 |
|
Service door ........................................................................................................... |
49 |
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Hard drive ............................................................................................................. |
50 |
|
Optical drive .......................................................................................................... |
52 |
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WLAN module ........................................................................................................ |
54 |
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Memory module ...................................................................................................... |
56 |
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Keyboard ............................................................................................................... |
57 |
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Top cover ............................................................................................................... |
60 |
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Power button board ................................................................................................. |
63 |
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TouchPad button board ............................................................................................ |
65 |
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TouchPad LED board ............................................................................................... |
67 |
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Speaker assembly ................................................................................................... |
68 |
|
USB board ............................................................................................................. |
69 |
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Power connector ..................................................................................................... |
70 |
|
Display assembly .................................................................................................... |
71 |
|
System board ......................................................................................................... |
78 |
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RTC battery ............................................................................................................ |
82 |
|
Heat sink assembly .................................................................................................. |
84 |
|
Processor ............................................................................................................... |
88 |
5 |
Specifications .................................................................................................................. |
91 |
|
Computer specifications .......................................................................................................... |
91 |
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39.6-cm (15.6-in) display specifications .................................................................................... |
92 |
|
Hard drive specifications ........................................................................................................ |
93 |
|
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. |
94 |
|
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications .......................... |
95 |
6 |
Setup Utility (BIOS) ......................................................................................................... |
96 |
|
Starting Setup Utility ............................................................................................................... |
96 |
|
Using Setup Utility .................................................................................................................. |
96 |
|
Changing the language of Setup Utility ...................................................................... |
96 |
|
Navigating and selecting in Setup Utility .................................................................... |
97 |
|
Displaying system information ................................................................................... |
97 |
|
Restoring factory default settings in Setup Utility .......................................................... |
97 |
|
Exiting Setup Utility ................................................................................................. |
97 |
vi
|
Updating the BIOS ................................................................................................................. |
98 |
|
Determining the BIOS version ................................................................................... |
98 |
|
Downloading a BIOS update .................................................................................... |
99 |
7 Backup and recovery .................................................................................................... |
100 |
|
|
Restore ............................................................................................................................... |
101 |
|
Creating restore media ......................................................................................................... |
101 |
|
Performing a system restore ................................................................................................... |
102 |
|
Restoring using the dedicated recovery partition (select models only) ........................... |
102 |
|
Restoring using the restore media ............................................................................ |
103 |
|
Changing the computer boot order .......................................................................... |
104 |
|
Backing up and recovering your information ........................................................................... |
104 |
|
Using Windows Backup and Restore ....................................................................... |
105 |
|
Using Windows system restore points ...................................................................... |
106 |
|
When to create restore points .................................................................. |
106 |
|
Create a system restore point ................................................................... |
106 |
|
Restore to a previous date and time .......................................................... |
106 |
8 |
Power cord set requirements ........................................................................................ |
107 |
|
Requirements for all countries ................................................................................................ |
107 |
|
Requirements for specific countries and regions ....................................................................... |
108 |
9 |
Recycling ...................................................................................................................... |
110 |
Index ............................................................................................................................... |
111 |
vii
viii
Category |
Description |
Intel® |
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AMD® |
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Discrete |
UMA |
Discrete |
UMA |
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HP Pavilion G6 Notebook PC |
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Processors |
Intel® Core™ i7-2620M processor (2.7 GHz, |
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SC turbo up to 3.40 GHz, 4 MB L3 cache), |
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Dual 35 W |
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Intel Core i5-2540M processor (2.6 GHz, SC |
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turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 |
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Intel Core i5-2520M processor (2.5 GHz, SC |
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turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 |
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W |
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Intel Core i5-2430M processor (2.4 GHz, SC |
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turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35 |
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W |
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Intel Core i5-2410M processor (2.3 GHz, SC |
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turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35 |
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Intel Core i3-2350M processor (2.3 GHz, 3 MB |
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L3 cache) Dual 35 W |
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Intel Core i3-2330M processor (2.2 GHz, 3 MB |
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L3 cache) Dual 35 W |
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Intel Core i3-2310M processor (2.1 GHz, 3 MB |
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L3 cache) Dual 35 W |
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Intel Core i5-480M processor (2.66 GHz, SC |
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turbo up to 2.93 GHz, 3 MB L3 cache), Dual |
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35 W |
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Intel Core i3-390M processor (2.66 GHz, 3 MB |
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L3 cache), Dual 35 W |
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Intel Core i3-380M processor (2.53 GHz, 3 MB |
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L3 cache), Dual 35 W |
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Intel Pentium B960 processor (2.2 GHz, 2 MB |
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L3 cache) Dual 35 W |
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1
Category |
Description |
Intel® |
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AMD® |
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Discrete |
UMA |
Discrete |
UMA |
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Intel Pentium B950 processor (2.1 GHz, 2 MB |
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L3 cache) Dual 35W |
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Intel Pentium P6300 (2.26 GHz, 3 MB L3 |
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cache), Dual 35 W |
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Intel Pentium P6200 (2.13 GHz, 3 MB L3 |
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cache), Dual 35 W |
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AMD E Series E450 (1.65 GHz, 1 MB L2 |
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cache, 1333MHz), Dual 18 W |
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AMD A Series APU A8-3500M (2.4 GHz/1.5 |
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GHz, 4 MB L2 cache), Quad 35 W |
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AMD A Series APU A6-3400M (2.3G Hz/1.4 |
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GHz, 4 MB L2 cache), Quad 35 W |
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AMD A Series APU A4-3300M (2.5 GHz/1.9G |
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Hz, 2 MB L2 cache), Dual 35 W |
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AMD A Series APU E2-3000M (2.4 GHz/1.8 |
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GHz, 1 MB L2 cache), Dual 35 W |
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AMD Phenom II N970 processor (2.2 GHz, 2 |
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MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 35 |
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AMD Phenom II P960 processor (1.8 GHz, 2 |
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MB L2 cache, 1066 MHz, 3.6 GT/s), Quad 25 |
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AMD Phenom II N870 processor (2.3 GHz, 1.5 |
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MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35 |
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AMD Phenom II P860 processor (2.0 GHz, 1.5 |
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MB L2 cache, 1066 MHz, 3.6 GT/s), Triple 25 |
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AMD Phenom II N850 processor (2.2 GHz, 1.5 |
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MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35 |
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AMD Phenom II N660 processor (3.0 GHz, 2 |
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MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35 |
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Chipset |
Intel HM65 Express Chipset (Intel 2nd |
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Generation, B9xx Processors) |
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Intel HM55 Express Chipset (Intel Previous |
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Generation Processors) |
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AMD A50M FCH (AMD E-Series Processors) |
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AMD A60M FCH (AMD A Series Processors) |
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2 |
Chapter 1 Product description |
Category |
Description |
Intel® |
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AMD® |
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Discrete |
UMA |
Discrete |
UMA |
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AMD RS880M + SB820M (AMD Phenom, |
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Turion, Athlon, V Series Processors) |
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Graphics |
Intel HD Graphics 3000 |
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Intel HD Graphics |
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ATI Radeon™ HD 6470M with 512 MB of |
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dedicated video memory |
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ATI Radeon HD 6470M with 1 GB of dedicated |
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video memory (128 Mx16 DDR3, 900 MHz×4 |
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PCs) |
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nVidia® N12P-GV (NVIDIA GeForce® GT |
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520M with 1024MB of dedicated video |
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memory (128 Mx16 DDR3 900MHz x 4 PCs) |
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AMD Radeon™ HD 6320 |
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AMD Radeon HD 6620G |
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AMD Radeon HD 6520G |
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AMD Radeon HD 6480G |
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AMD Radeon HD 6380G |
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AMD Radeon HD 6640G2 |
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AMD Radeon HD 6540G2 |
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AMD Radeon HD 6510G2 |
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Support for HD-DVD playback with HD decoder |
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and DX11 and HDMI |
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Panel |
39.6-cm (15.6-in) HD LED BrightView |
√ |
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(1366×768) |
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16:9 wide aspect ratio |
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Memory |
2 customer-accessible/upgradable SODIMM |
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slots: |
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● DDR3-1333 MHz Dual Channel Support |
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(Intel 2nd Generation Processors, All AMD |
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Processors Except AMD E Series) |
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● DDR3-1333 MHz Single channel support |
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(AMD E Series Processors) |
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● DDR3-1066 MHz Dual Channel Support |
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(DDR3-1333 downgraded to DDR3-1066) |
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(Intel Previous Generation Processors) |
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Supports up to 6 GB of system memory in the |
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following configurations: |
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● 6144 MB (4096 MB × 1 + 2048×1) |
√ |
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3
Category |
Description |
Intel® |
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AMD® |
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Discrete |
UMA |
Discrete |
UMA |
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● 4096 MB (4096 MB × 1) |
√ |
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● 4096 MB (2048 MB × 2) |
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● 3072 MB (1024 MB × 1 + 2048 MB × 1) |
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● 2048 MB (2048 MB × 1) |
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● 2048 MB (1024 MB × 2) |
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● 1024 MB (1024 MB × 1) |
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Hard drives |
Supports the following 9.5 mm, 6.35-cm (2.5 |
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in) SATA hard drives: |
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● 750 GB, 5400 rpm |
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● 640 GB, 5400 rpm |
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● 500 GB, 7200 rpm; 5400 rpm |
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● 320 GB, 5400 rpm |
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Supports the following 7 mm, 6.35-cm (2.5 |
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in) SATA hard drives: |
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● 320 GB, 7200 rpm |
√ |
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● 250 GB, 7200 rpm |
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Optical drives |
12.7 mm (0.50-in) fixed SATA tray load |
√ |
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DVD±RW and CD-RW SuperMulti Double-Layer |
√ |
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Combo Drive |
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Blu-ray Disc ROM with DVD±R/RW SuperMulti |
√ |
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Double-Layer Drive |
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Non-optical drive support (protective insert |
√ |
√ |
√ |
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feature) |
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Webcam |
VGA camera (640x480 by 24 frames per |
√ |
√ |
√ |
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second), fixed angle (no tilt), with activity light |
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and single digital microphone |
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Audio |
High-definition audio supports: |
√ |
√ |
√ |
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Microsoft® premium requirements with HP Altec |
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Lansing speakers |
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SRS Premium Sound technology |
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Ethernet |
Integrated 10/100 network interface card (NIC) |
√ |
√ |
√ |
√ |
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|
Integrated wireless local area network (WLAN) |
√ |
√ |
√ |
√ |
|
options by way of wireless module and 2 |
|
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wireless antennas built into display assembly |
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Supports the following WLAN formats: |
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4 |
Chapter 1 Product description |
Category |
Description |
Intel® |
|
AMD® |
|
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|
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|
|
Discrete |
UMA |
Discrete |
UMA |
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|
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● Intel Centrino® Wireless-N 1030 + |
√ |
√ |
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|
Bluetooth (802.11b/g/n) |
|
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● Intel Centrino Wireless-N 1000 (802.11b/ |
√ |
√ |
|
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|
|
g/n) with WiDi |
|
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● Atheros AR9285 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
|
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Adapter |
|
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● Ralink 5390GN 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
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Adapter |
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● Broadcom 4313 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
|
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|
and 2070 Bluetooth 2.1+EDR Combo |
|
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|
adapter (BT3.0+HS ready) |
|
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● Broadcom 4313GN 802.11b/g/n 1x1 |
√ |
√ |
√ |
√ |
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WiFi Adapter |
|
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● |
Broadcom 4313AGN 802.11a/b/g/ |
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√ |
√ |
|
|
draft-n WiFi Adapter |
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|
● Ralink 5390BC8 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
|
|
|
and Bluetooth 3.0+HS Combo Adapter |
|
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|
● Realtek 8188GN 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
|
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Adapter |
|
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● Atheros 9485GN 802.11b/g/n 1x1 WiFi |
√ |
√ |
√ |
√ |
|
|
|
and 3012 Bluetooth 4.0 Combo Adapter |
|
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● Realtek 8188BC8 802.11a/b/g/n 2x2 |
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|
√ |
√ |
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WiFi and Bluetooth 3.0+HS Combo |
|
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Adapter |
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● |
Atheros AR9002WB-1NGB 802.11b/g/n |
|
|
√ |
√ |
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|
1x1 WiFi and Bluetooth 2.1+EDR Combo |
|
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Adapter |
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External media |
Digital Media Slot supporting SD, SDHC, SDXC |
√ |
√ |
√ |
√ |
|
card |
(UHS104 compliant), and MMC |
|
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|
Internal card |
One half-size Mini Card slot for WLAN |
√ |
√ |
√ |
√ |
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|
Ports |
Audio-in (digital microphone) |
√ |
√ |
√ |
√ |
|
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|
Audio-out (stereo headphone) |
√ |
√ |
√ |
√ |
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|
|
|
High-Definition Multimedia Interface (HDMI) |
√ |
√ |
√ |
√ |
|
|
version 1.4 supporting up to 1920x1200 @ 60 |
|
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Hz |
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Hot plug/unplug with auto-detect for correct |
√ |
√ |
√ |
√ |
|
|
output to wide-aspect vs. standard aspect video |
|
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|
RJ-45 (Ethernet) |
√ |
√ |
√ |
√ |
|
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|
|
Three USB 2.0 ports |
√ |
√ |
√ |
√ |
|
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|
|
5
Category |
Description |
Intel® |
|
AMD® |
|
|
|
|
|
|
|
|
|
Discrete |
UMA |
Discrete |
UMA |
|
|
|
|
|
|
|
VGA (Dsub 15-pin) supporting the following: |
√ |
√ |
√ |
√ |
|
● 2048×1536 external resolution @ 75 Hz |
|
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|
● 1920×1600 external resolution @ 60 Hz |
|
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|
● 2048×1536 external resolution @ 60 Hz |
|
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|
(for E450 processor) |
|
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|
● 2560×1600 external resolution @ 60 Hz |
|
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|
(for E350 processor) |
|
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|
|
HDMI v1.4 supporting: up to 1080p, |
|
|
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|
1920x1200 @ 60 Hz and 1920x1200 @ |
|
|
|
|
|
60 Hz DVI Mode |
|
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|
|
AC Smart Pin adapter |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Keyboard/ |
39.62-cm (15.6-in), full-size keyboard |
√ |
√ |
√ |
√ |
pointing devices |
● Textured Pocket Keyboard (Black) |
|
|
|
|
|
|
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|
● Painted Pocket Keyboard (Pink) |
|
|
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|
|
TouchPad with 2 buttons (multitouch gestures, |
√ |
√ |
√ |
√ |
|
and taps enabled as default). Taps enabled as |
|
|
|
|
|
default. |
|
|
|
|
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|
|
Power |
6-cell, 2.22 Ah, 47 Wh battery |
√ |
√ |
√ |
√ |
requirements |
|
|
|
|
|
|
|
|
|
|
|
|
6-cell, 2.55 Ah, 55 Wh battery |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Batteries support fast charge |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
65-W AC Smart adapter with localized cable |
|
√ |
|
√ |
|
plug support |
|
|
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|
|
90-W AC Smart adapter with localized cable |
√ |
|
√ |
|
|
plug support |
|
|
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|
|
|
|
|
|
|
Security |
Security lock |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
Windows® 7® Professional (32 and 64 bit) |
√ |
√ |
|
|
|
|
|
|
|
|
|
Windows 7 Home Premium (32 & 64 bit) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Windows 7 Home Basic (32 and 64 bit) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Windows 7 Starter (32 bit) |
|
|
√ |
√ |
|
|
|
|
|
|
|
FreeDOS |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Serviceability |
End-user replaceable parts: |
|
|
|
|
|
|
|
|
|
|
|
AC adapter |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
6 |
Chapter 1 Product description |
Category |
Description |
Intel® |
|
AMD® |
|
|
|
|
|
|
|
|
|
Discrete |
UMA |
Discrete |
UMA |
|
|
|
|
|
|
|
Battery (system) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Hard drive |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Memory module |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Optical drive |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
7
Top
Component |
|
Description |
|
|
|
|
|
(1) |
TouchPad light |
● |
Off: The TouchPad is on. |
|
|
● |
Amber: The TouchPad is off. |
|
|
|
|
(2) |
TouchPad on/off button |
Turns the TouchPad on and off. Quickly double-tap the |
|
|
|
TouchPad button to turn the TouchPad on and off. |
|
|
|
|
|
(3) |
Left TouchPad button |
Functions like the left button on an external mouse. |
|
|
|
|
|
(4) |
TouchPad zone |
Moves the pointer and selects or activates items on the |
|
|
|
screen. |
|
|
|
|
|
(5) |
Right TouchPad button |
Functions like the right button on an external mouse. |
|
|
|
|
|
8 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
(1) |
TouchPad light |
● Off: The TouchPad is on. |
|
|
● Amber: The TouchPad is off. |
|
|
|
(2) |
Caps lock light |
● White: Caps lock is on. |
|
|
● Off: Caps lock is off. |
|
|
|
(3) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in Sleep mode. |
|
|
● Off: The computer is off or in Hibernation mode. |
|
|
|
(4) |
Wireless light |
● White: An integrated wireless device, such as a wireless |
|
|
local area network (WLAN) device and/or a |
|
|
Bluetooth® device, is on. |
● Amber: All wireless devices are off.
Top 9
Component |
Description |
|
|
Power button |
● When the computer is off, press the power button to |
|
turn on the computer. |
|
● When the computer is on, press the power button |
|
briefly to initiate Sleep mode. |
|
● When the computer is in Sleep mode, press the power |
|
button briefly to exit Sleep mode. |
|
● When the computer is in Hibernation mode, press the |
|
power button briefly to exit Hibernation mode. |
|
If the computer has stopped responding and Windows |
|
shutdown procedures are ineffective, press and hold the |
|
power button for at least 5 seconds to turn off the computer. |
|
To learn more about your power settings, select Start > |
|
Control Panel > System and Security > Power |
|
Options, or refer to the HP Notebook Reference Guide. |
|
|
10 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
(1) |
esc key |
Displays system information when pressed in combination |
|
|
with the fn key. |
|
|
|
(2) |
fn key |
Displays system information when pressed in combination |
|
|
with the esc key. |
|
|
|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
|
|
(4) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(5) |
Action keys |
Execute frequently used system functions. |
|
|
|
Top 11
Component |
Description |
|
|
Speakers (2) |
Produce sound. |
|
|
12 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
|
|
(1) |
Optical drive |
Plays optical discs, such as CDs, DVDs, and Blu-ray discs. |
|
|
|
|
|
(2) |
Optical drive light |
Green: The optical drive is being accessed. |
|
|
|
|
|
(3) |
USB port |
Connects an optional USB device. |
|
|
|
|
|
(4) |
AC adapter light |
● |
Blinking white: The battery is low. |
|
|
● |
Solid white: The computer is connected to external |
|
|
|
power. |
|
|
● |
Amber: The computer is charging the battery. |
|
|
● |
Off: The computer is not connected to external power. |
|
|
|
|
(5) |
Power connector |
Connects an AC adapter. |
|
|
|
|
|
(6) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
|
NOTE: The security cable is designed to act as a |
|
|
|
deterrent, but it may not prevent the computer from being |
|
|
|
mishandled or stolen. |
|
|
|
|
|
Right side |
13 |
Component |
|
Description |
|
|
|
(1) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(2) |
Vents (2) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal for |
|
|
the internal fan to cycle on and off during routine operation. |
|
|
|
(3) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
(4) |
HDMI port |
Connects an optional video or audio device, such as a high- |
|
|
definition television, or any compatible digital or audio |
|
|
component. |
|
|
|
(5) |
USB ports (2) |
Connect optional USB devices. |
|
|
|
(6) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, stereo |
|
|
array microphone, or monaural microphone. |
|
|
|
(7) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered stereo |
|
|
speakers, headphones, earbuds, a headset, or television |
|
|
audio. |
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
14 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
(8) |
Digital Media Slot |
Supports the following optional digital card formats: |
|
|
● MultiMedia Card (MMC) |
|
|
● Secure Digital (SD) Memory Card |
|
|
● Secure Digital High Capacity (SDHC) Memory Card |
|
|
● Secure Digital Extended Capacity (SDXC) Memory |
|
|
Card |
|
|
|
(9) |
Hard drive light |
● White: The hard drive is being accessed. |
|
|
|
(10) |
Power light |
● White: The computer is on. |
|
|
● Blinking white: The computer is in Sleep mode. |
|
|
|
Left side |
15 |
Component |
Description |
|
|
|
|
(1) |
WLAN antennas (2)* |
Send and receive wireless signals to communicate with wireless |
|
|
local area networks (WLANs). |
|
|
|
(2) |
Webcam light |
On: The webcam is in use. |
|
|
|
(3) |
Webcam |
Records video and captures still photographs. |
|
|
To use the webcam, select Start> All Programs >Cyberlink |
|
|
YouCam |
|
|
|
(4) |
Internal microphone |
Records sound. |
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
16 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
(1) |
Battery bay |
Holds the battery. |
|
|
|
(2) |
Vents (5) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal for |
|
|
the internal fan to cycle on and off during routine operation. |
|
|
|
(3) |
Battery release latch |
Releases the battery from the battery bay. |
|
|
|
(4) |
Service door |
Provides access to the hard drive, wireless modules, and |
|
|
memory modules. |
|
|
|
Bottom 17
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Component |
Description |
|
|
|
|
(1) |
Product name |
The name affixed to the front of the computer. |
|
|
|
(2) |
Serial number (s/n) |
An alphanumeric identifier that is unique to each product. |
|
|
|
(3) |
Product number |
This number provides specific information about the product’s |
|
|
hardware components. The product number helps a service |
|
|
technician to determine what components and parts are needed. |
|
|
|
(4) |
Warranty period |
The duration of the warranty period for the computer. |
|
|
|
(5) |
Model description |
An alphanumeric identifier used to locate documents, drivers, and |
|
|
support for the computer. |
|
|
|
18 |
Chapter 3 Illustrated parts catalog |
Computer major components |
19 |
Item Description |
Spare part number |
(1)39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366×768) display assembly:
NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page 27.
|
● For use in Charcoal Grey computer models |
645523-001 |
|
|
|
|
● For use in Ocean Drive computer models |
636378-001 |
|
|
|
|
● For use in Sonoma Red computer models |
645521-001 |
|
|
|
|
● For use in Luminous Rose computer models |
645522-001 |
|
|
|
|
● For use in Pewter computer models |
645524-001 |
|
|
|
|
● For use in Pacific Blue computer models |
645525-001 |
|
|
|
|
● For use in Pearl Pink computer models |
645526-001 |
|
|
|
|
● For use in Sweet Purple computer models |
645527-001 |
|
|
|
|
● For use in Butter Gold computer models |
645528-001 |
|
|
|
(2) |
Keyboard (includes keyboard cable): |
|
|
|
|
|
● For use in the United States, Black |
636376-001 |
|
|
|
|
● For use in French Canada, Black |
636376-121 |
|
|
|
|
● For use in the United Kingdom, Black |
636376-031 |
|
|
|
|
● For use in Germany, Black |
636376-041 |
|
|
|
|
● For use in France, Black |
636376-051 |
|
|
|
|
● For use in Italy, Black |
636376-061 |
|
|
|
|
● For use in Spain, Black |
636376-071 |
|
|
|
|
● For use in Portugal, Black |
636376-131 |
|
|
|
|
● For use in Turkey, Black |
636376-141 |
|
|
|
|
● For use in Saudi Arabia, Black |
636376-171 |
|
|
|
|
● For use in Hungary, Black |
636376-211 |
|
|
|
|
● For use in Czechoslovakia, Black |
636376-221 |
|
|
|
|
● For use in Russia, Black |
636376-251 |
|
|
|
|
● For use in Europe, Black |
636376-A41 |
|
|
|
|
● For International use, Black |
636376-B31 |
|
|
|
|
● For use in the Adriatics, Black |
636376-BA1 |
|
|
|
|
● For use in Israel, Black |
636376-BB1 |
|
|
|
|
● For use in Switzerland, Black |
636376-BG1 |
|
|
|
|
● For use in the Netherlands, Black |
636376-DH1 |
|
|
|
20 |
Chapter 3 Illustrated parts catalog |
Item Description |
Spare part number |
|
|
● For use in Greece, Black |
636376-DJ1 |
|
|
● For use in Bulgaria, Black |
636376–261 |
|
|
● For use in Thailand, Black |
636376–281 |
|
|
● For use in Japan, Black |
636376–291 |
|
|
● For use in Taiwan, Black |
636376–AB1 |
|
|
● For use in Korea, Black |
636376–AD1 |
|
|
● For use in India, Black |
636376–D61 |
|
|
● For use in the United States, Pink |
645893-001 |
|
|
● For use in French Canada, Pink |
645893-121 |
|
|
● For use in the United Kingdom, Pink |
645893-031 |
|
|
● For use in Germany, Pink |
645893-041 |
|
|
● For use in France, Pink |
645893-051 |
|
|
● For use in Italy, Pink |
645893-061 |
|
|
● For use in Spain, Pink |
645893-071 |
|
|
● For use in Portugal, Pink |
645893-131 |
|
|
● For use in Turkey, Pink |
645893-141 |
|
|
● For use in Saudi Arabia, Pink |
645893-171 |
|
|
● For use in Hungary, Pink |
645893-211 |
|
|
● For use in Czechoslovakia, Pink |
645893-221 |
|
|
● For use in Russia, Pink |
645893-251 |
|
|
● For use in Europe, Pink |
645893-A41 |
|
|
● For International use, Pink |
645893-B31 |
|
|
● For use in the Adriatics, Pink |
645893-BA1 |
|
|
● For use in Switzerland, Pink |
645893-BG1 |
|
|
● For use in the Netherlands, Pink |
645893-DH1 |
|
|
● For use in Greece, Pink |
645893-DJ1 |
|
|
● For use in Bulgaria, Pink |
645893–261 |
|
|
● For use in Thailand, Pink |
645893–281 |
|
|
● For use in Japan, Pink |
645893–291 |
|
|
● For use in Taiwan, Pink |
645893–AB1 |
|
|
● For use in Korea, Pink |
645893–AD1 |
|
|
● For use in Isreal, Pink |
645893–BB1 |
|
|
Computer major components |
21 |
Item |
Description |
Spare part number |
|
|
|
|
● For use in India, Pink |
645893–D61 |
|
|
|
(3) |
Top cover (includes TouchPad board): |
|
|
|
|
|
● For use in Ocean Drive computer models |
637196-001 |
|
|
|
|
● For use in Luminous Rose computer models |
641287-001 |
|
|
|
|
● For use in Sweet Purple computer models |
641297-001 |
|
|
|
|
● For use in Butter Gold computer models |
641299-001 |
|
|
|
|
● For use in Pewter computer models |
641291-001 |
|
|
|
|
● For use in Charcoal Grey computer models |
641289-001 |
|
|
|
|
● For use in Sonoma Red computer models |
641285-001 |
|
|
|
|
● For use in Pacific Blue computer models |
641293-001 |
|
|
|
|
● For use in Pearl Pink computer models |
641295-001 |
|
|
|
(4) |
Power connector (includes cable) |
641137-001 |
|
|
|
(5) |
USB board (includes cable) |
641145-001 |
|
|
|
(6) |
Power button board (includes cable) |
641144-001 |
|
|
|
(7 & |
System board (includes replacement thermal material): |
|
10) |
|
|
|
|
|
|
● For use in Intel HM55 UMA computer models |
636370-001 |
|
|
|
|
● For use in Intel HM65 UMA computer models |
636373-001 |
|
|
|
|
● For use in Intel HM55 6470 discrete, 512 MB, computer models |
636371-001 |
|
|
|
|
● For use in Intel HM55 6470 discrete, 1 GB, computer models |
636372-001 |
|
|
|
|
● For use in Intel HM65 6470 discrete, 512 MB, computer models |
636374-001 |
|
|
|
|
● For use in Intel HM65 6470 discrete, 512 MB, BACO, computer models |
650198-001 |
|
|
|
|
● For use in Intel HM65 6470 discrete, 1 GB BACO, computer models |
650199-001 |
|
|
|
|
● For use in Intel HM65 6470 discrete, 1 GB, computer models |
636375-001 |
|
|
|
|
● For use in AMD UMA computer models |
638856-001 |
|
|
|
|
● For use in AMD 6470 discrete, 512 MB computer models |
638854-001 |
|
|
|
|
● For use in AMD 6470 discrete, 1 GB computer models |
638855-001 |
|
|
|
|
● For use in AMD E-350 UMA computer models |
645529-001 |
|
|
|
|
● For use in AMD 880MD 6470 discrete, 512 MB, BACO computer models |
647626-001 |
|
|
|
|
● For use in AMD 880MD 6470 discrete, 1 GB, BACO computer models |
647627-001 |
|
|
|
|
● For use in AMD A60M UMA computer models |
649948-001 |
|
|
|
|
● For use in AMD A60M HD6470 discrete, 512 MB computer models |
649949-001 |
|
|
|
|
● For use in AMD A60M HD6470 discrete, 1 GB computer models |
649950-001 |
|
|
|
22 |
Chapter 3 Illustrated parts catalog |