HP (Hewlett-Packard) Pavilion G6 User Manual

5 (1)

HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Fourth Edition: August 2011

Document Part Number: 665584-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1

Product description ...........................................................................................................

1

2

External component identification .....................................................................................

8

 

Top ........................................................................................................................................

8

 

TouchPad .................................................................................................................

8

 

Lights .......................................................................................................................

9

 

Button ....................................................................................................................

10

 

Keys ......................................................................................................................

11

 

Front .....................................................................................................................................

12

 

Right side ..............................................................................................................................

13

 

Left side ................................................................................................................................

14

 

Display .................................................................................................................................

16

 

Bottom ..................................................................................................................................

17

3

Illustrated parts catalog ..................................................................................................

18

 

Serial number location ............................................................................................................

18

 

Computer major components ...................................................................................................

19

 

Display assembly components .................................................................................................

27

 

Mass storage devices .............................................................................................................

29

 

Miscellaneous parts ................................................................................................................

31

 

Sequential part number listing ..................................................................................................

33

4

Removal and replacement procedures ............................................................................

41

 

Preliminary replacement requirements .......................................................................................

41

 

Tools required .........................................................................................................

41

 

Service considerations .............................................................................................

41

 

Plastic parts .............................................................................................

41

 

Cables and connectors .............................................................................

42

 

Drive handling .........................................................................................

42

 

Grounding guidelines ..............................................................................................

43

 

Electrostatic discharge damage ..................................................................

43

v

 

Packaging and transporting guidelines ........................................

44

 

Workstation guidelines ..............................................................

44

 

Equipment guidelines .................................................................

45

 

Component replacement procedures ........................................................................................

46

 

Serial number .........................................................................................................

46

 

Computer feet .........................................................................................................

47

 

Battery ...................................................................................................................

48

 

Service door ...........................................................................................................

49

 

Hard drive .............................................................................................................

50

 

Optical drive ..........................................................................................................

52

 

WLAN module ........................................................................................................

54

 

Memory module ......................................................................................................

56

 

Keyboard ...............................................................................................................

57

 

Top cover ...............................................................................................................

60

 

Power button board .................................................................................................

63

 

TouchPad button board ............................................................................................

65

 

TouchPad LED board ...............................................................................................

67

 

Speaker assembly ...................................................................................................

68

 

USB board .............................................................................................................

69

 

Power connector .....................................................................................................

70

 

Display assembly ....................................................................................................

71

 

System board .........................................................................................................

78

 

RTC battery ............................................................................................................

82

 

Heat sink assembly ..................................................................................................

84

 

Processor ...............................................................................................................

88

5

Specifications ..................................................................................................................

91

 

Computer specifications ..........................................................................................................

91

 

39.6-cm (15.6-in) display specifications ....................................................................................

92

 

Hard drive specifications ........................................................................................................

93

 

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................

94

 

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ..........................

95

6

Setup Utility (BIOS) .........................................................................................................

96

 

Starting Setup Utility ...............................................................................................................

96

 

Using Setup Utility ..................................................................................................................

96

 

Changing the language of Setup Utility ......................................................................

96

 

Navigating and selecting in Setup Utility ....................................................................

97

 

Displaying system information ...................................................................................

97

 

Restoring factory default settings in Setup Utility ..........................................................

97

 

Exiting Setup Utility .................................................................................................

97

vi

 

Updating the BIOS .................................................................................................................

98

 

Determining the BIOS version ...................................................................................

98

 

Downloading a BIOS update ....................................................................................

99

7 Backup and recovery ....................................................................................................

100

 

Restore ...............................................................................................................................

101

 

Creating restore media .........................................................................................................

101

 

Performing a system restore ...................................................................................................

102

 

Restoring using the dedicated recovery partition (select models only) ...........................

102

 

Restoring using the restore media ............................................................................

103

 

Changing the computer boot order ..........................................................................

104

 

Backing up and recovering your information ...........................................................................

104

 

Using Windows Backup and Restore .......................................................................

105

 

Using Windows system restore points ......................................................................

106

 

When to create restore points ..................................................................

106

 

Create a system restore point ...................................................................

106

 

Restore to a previous date and time ..........................................................

106

8

Power cord set requirements ........................................................................................

107

 

Requirements for all countries ................................................................................................

107

 

Requirements for specific countries and regions .......................................................................

108

9

Recycling ......................................................................................................................

110

Index ...............................................................................................................................

111

vii

viii

1 Product description

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

HP Pavilion G6 Notebook PC

 

 

 

 

 

 

Processors

Intel® Core™ i7-2620M processor (2.7 GHz,

 

 

 

SC turbo up to 3.40 GHz, 4 MB L3 cache),

 

 

 

 

 

Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i5-2540M processor (2.6 GHz, SC

 

 

 

turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i5-2520M processor (2.5 GHz, SC

 

 

 

turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i5-2430M processor (2.4 GHz, SC

 

 

 

turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i5-2410M processor (2.3 GHz, SC

 

 

 

turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i3-2350M processor (2.3 GHz, 3 MB

 

 

 

L3 cache) Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i3-2330M processor (2.2 GHz, 3 MB

 

 

 

L3 cache) Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i3-2310M processor (2.1 GHz, 3 MB

 

 

 

L3 cache) Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i5-480M processor (2.66 GHz, SC

 

 

 

turbo up to 2.93 GHz, 3 MB L3 cache), Dual

 

 

 

 

 

35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i3-390M processor (2.66 GHz, 3 MB

 

 

 

L3 cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Core i3-380M processor (2.53 GHz, 3 MB

 

 

 

L3 cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Pentium B960 processor (2.2 GHz, 2 MB

 

 

 

L3 cache) Dual 35 W

 

 

 

 

 

 

 

 

 

 

1

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

Intel Pentium B950 processor (2.1 GHz, 2 MB

 

 

 

L3 cache) Dual 35W

 

 

 

 

 

 

 

 

 

 

 

Intel Pentium P6300 (2.26 GHz, 3 MB L3

 

 

 

cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

Intel Pentium P6200 (2.13 GHz, 3 MB L3

 

 

 

cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD E Series E450 (1.65 GHz, 1 MB L2

 

 

 

 

cache, 1333MHz), Dual 18 W

 

 

 

 

 

 

 

 

 

 

 

AMD A Series APU A8-3500M (2.4 GHz/1.5

 

 

 

GHz, 4 MB L2 cache), Quad 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD A Series APU A6-3400M (2.3G Hz/1.4

 

 

 

GHz, 4 MB L2 cache), Quad 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD A Series APU A4-3300M (2.5 GHz/1.9G

 

 

 

Hz, 2 MB L2 cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD A Series APU E2-3000M (2.4 GHz/1.8

 

 

 

GHz, 1 MB L2 cache), Dual 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N970 processor (2.2 GHz, 2

 

 

 

MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II P960 processor (1.8 GHz, 2

 

 

 

MB L2 cache, 1066 MHz, 3.6 GT/s), Quad 25

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N870 processor (2.3 GHz, 1.5

 

 

 

MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II P860 processor (2.0 GHz, 1.5

 

 

 

MB L2 cache, 1066 MHz, 3.6 GT/s), Triple 25

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N850 processor (2.2 GHz, 1.5

 

 

 

MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N660 processor (3.0 GHz, 2

 

 

 

MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35

 

 

 

 

 

W

 

 

 

 

 

 

 

 

 

 

Chipset

Intel HM65 Express Chipset (Intel 2nd

 

 

 

Generation, B9xx Processors)

 

 

 

 

 

 

 

 

 

 

 

Intel HM55 Express Chipset (Intel Previous

 

 

 

Generation Processors)

 

 

 

 

 

 

 

 

 

 

 

AMD A50M FCH (AMD E-Series Processors)

 

 

 

 

 

 

 

 

 

 

AMD A60M FCH (AMD A Series Processors)

 

 

 

 

 

 

 

 

2

Chapter 1 Product description

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

AMD RS880M + SB820M (AMD Phenom,

 

 

 

Turion, Athlon, V Series Processors)

 

 

 

 

 

 

 

 

 

 

Graphics

Intel HD Graphics 3000

 

 

 

 

 

 

 

 

 

 

Intel HD Graphics

 

 

 

 

 

 

 

 

ATI Radeon™ HD 6470M with 512 MB of

 

 

 

dedicated video memory

 

 

 

 

 

 

 

 

 

 

 

ATI Radeon HD 6470M with 1 GB of dedicated

 

 

 

video memory (128 Mx16 DDR3, 900 MHz×4

 

 

 

 

 

PCs)

 

 

 

 

 

 

 

 

 

 

 

nVidia® N12P-GV (NVIDIA GeForce® GT

 

 

 

 

520M with 1024MB of dedicated video

 

 

 

 

 

memory (128 Mx16 DDR3 900MHz x 4 PCs)

 

 

 

 

 

 

 

 

 

 

 

AMD Radeon™ HD 6320

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6620G

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6520G

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6480G

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6380G

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6640G2

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6540G2

 

 

 

 

 

 

 

 

 

 

AMD Radeon HD 6510G2

 

 

 

 

 

 

 

 

 

 

Support for HD-DVD playback with HD decoder

 

and DX11 and HDMI

 

 

 

 

 

 

 

 

 

 

Panel

39.6-cm (15.6-in) HD LED BrightView

 

(1366×768)

 

 

 

 

 

 

 

 

 

 

 

16:9 wide aspect ratio

 

 

 

 

 

 

Memory

2 customer-accessible/upgradable SODIMM

 

 

 

 

 

slots:

 

 

 

 

 

 

 

 

 

 

 

DDR3-1333 MHz Dual Channel Support

 

 

 

(Intel 2nd Generation Processors, All AMD

 

 

 

 

 

Processors Except AMD E Series)

 

 

 

 

 

 

 

 

 

 

 

DDR3-1333 MHz Single channel support

 

 

 

 

(AMD E Series Processors)

 

 

 

 

 

 

 

 

 

 

 

DDR3-1066 MHz Dual Channel Support

 

 

 

(DDR3-1333 downgraded to DDR3-1066)

 

 

 

 

 

(Intel Previous Generation Processors)

 

 

 

 

 

 

 

 

 

 

 

Supports up to 6 GB of system memory in the

 

 

 

 

 

following configurations:

 

 

 

 

 

 

 

 

 

 

 

6144 MB (4096 MB × 1 + 2048×1)

 

 

 

 

 

 

3

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

4096 MB (4096 MB × 1)

 

 

 

 

 

 

 

4096 MB (2048 MB × 2)

 

 

 

 

 

 

 

3072 MB (1024 MB × 1 + 2048 MB × 1)

 

 

 

 

 

 

 

2048 MB (2048 MB × 1)

 

 

 

 

 

 

 

2048 MB (1024 MB × 2)

 

 

 

 

 

 

 

1024 MB (1024 MB × 1)

 

 

 

 

 

 

Hard drives

Supports the following 9.5 mm, 6.35-cm (2.5

 

 

 

 

 

in) SATA hard drives:

 

 

 

 

 

 

 

 

 

 

 

750 GB, 5400 rpm

 

 

 

 

 

 

 

640 GB, 5400 rpm

 

 

 

 

 

 

 

500 GB, 7200 rpm; 5400 rpm

 

 

 

 

 

 

 

320 GB, 5400 rpm

 

 

 

 

 

 

 

Supports the following 7 mm, 6.35-cm (2.5

 

 

 

 

 

in) SATA hard drives:

 

 

 

 

 

 

 

 

 

 

 

320 GB, 7200 rpm

 

 

 

 

 

 

 

250 GB, 7200 rpm

 

 

 

 

 

 

Optical drives

12.7 mm (0.50-in) fixed SATA tray load

 

 

 

 

 

 

 

DVD±RW and CD-RW SuperMulti Double-Layer

 

Combo Drive

 

 

 

 

 

 

 

 

 

 

 

Blu-ray Disc ROM with DVD±R/RW SuperMulti

 

Double-Layer Drive

 

 

 

 

 

 

 

 

 

 

 

Non-optical drive support (protective insert

 

feature)

 

 

 

 

 

 

 

 

 

 

Webcam

VGA camera (640x480 by 24 frames per

 

second), fixed angle (no tilt), with activity light

 

 

 

 

 

and single digital microphone

 

 

 

 

 

 

 

 

 

 

Audio

High-definition audio supports:

 

Microsoft® premium requirements with HP Altec

 

 

 

 

 

Lansing speakers

 

 

 

 

 

SRS Premium Sound technology

 

 

 

 

 

 

 

 

 

 

Ethernet

Integrated 10/100 network interface card (NIC)

 

 

 

 

 

 

 

Integrated wireless local area network (WLAN)

 

options by way of wireless module and 2

 

 

 

 

 

wireless antennas built into display assembly

 

 

 

 

 

 

 

 

 

 

 

Supports the following WLAN formats:

 

 

 

 

 

 

 

 

 

 

4

Chapter 1 Product description

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

Intel Centrino® Wireless-N 1030 +

 

 

 

 

Bluetooth (802.11b/g/n)

 

 

 

 

 

 

 

 

 

 

 

Intel Centrino Wireless-N 1000 (802.11b/

 

 

 

 

g/n) with WiDi

 

 

 

 

 

 

 

 

 

 

 

Atheros AR9285 802.11b/g/n 1x1 WiFi

 

 

Adapter

 

 

 

 

 

 

 

 

 

 

 

Ralink 5390GN 802.11b/g/n 1x1 WiFi

 

 

Adapter

 

 

 

 

 

 

 

 

 

 

 

Broadcom 4313 802.11b/g/n 1x1 WiFi

 

 

and 2070 Bluetooth 2.1+EDR Combo

 

 

 

 

 

 

adapter (BT3.0+HS ready)

 

 

 

 

 

 

 

 

 

 

 

Broadcom 4313GN 802.11b/g/n 1x1

 

 

WiFi Adapter

 

 

 

 

 

 

 

 

 

 

 

 

Broadcom 4313AGN 802.11a/b/g/

 

 

 

 

draft-n WiFi Adapter

 

 

 

 

 

 

 

 

 

 

 

Ralink 5390BC8 802.11b/g/n 1x1 WiFi

 

 

and Bluetooth 3.0+HS Combo Adapter

 

 

 

 

 

 

 

 

 

 

 

Realtek 8188GN 802.11b/g/n 1x1 WiFi

 

 

Adapter

 

 

 

 

 

 

 

 

 

 

 

Atheros 9485GN 802.11b/g/n 1x1 WiFi

 

 

and 3012 Bluetooth 4.0 Combo Adapter

 

 

 

 

 

 

 

 

 

 

 

Realtek 8188BC8 802.11a/b/g/n 2x2

 

 

 

 

WiFi and Bluetooth 3.0+HS Combo

 

 

 

 

 

 

Adapter

 

 

 

 

 

 

 

 

 

 

 

 

Atheros AR9002WB-1NGB 802.11b/g/n

 

 

 

 

1x1 WiFi and Bluetooth 2.1+EDR Combo

 

 

 

 

 

 

Adapter

 

 

 

 

 

 

 

 

 

 

External media

Digital Media Slot supporting SD, SDHC, SDXC

card

(UHS104 compliant), and MMC

 

 

 

 

 

 

 

 

 

 

Internal card

One half-size Mini Card slot for WLAN

 

 

 

 

 

 

Ports

Audio-in (digital microphone)

 

 

 

 

 

 

 

Audio-out (stereo headphone)

 

 

 

 

 

 

 

High-Definition Multimedia Interface (HDMI)

 

version 1.4 supporting up to 1920x1200 @ 60

 

 

 

 

 

Hz

 

 

 

 

 

 

 

 

 

 

 

 

Hot plug/unplug with auto-detect for correct

 

output to wide-aspect vs. standard aspect video

 

 

 

 

 

 

 

 

 

 

 

RJ-45 (Ethernet)

 

 

 

 

 

 

 

Three USB 2.0 ports

 

 

 

 

 

 

 

5

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

VGA (Dsub 15-pin) supporting the following:

 

2048×1536 external resolution @ 75 Hz

 

 

 

 

 

1920×1600 external resolution @ 60 Hz

 

 

 

 

 

2048×1536 external resolution @ 60 Hz

 

 

 

 

 

(for E450 processor)

 

 

 

 

 

2560×1600 external resolution @ 60 Hz

 

 

 

 

 

(for E350 processor)

 

 

 

 

 

HDMI v1.4 supporting: up to 1080p,

 

 

 

 

 

1920x1200 @ 60 Hz and 1920x1200 @

 

 

 

 

 

60 Hz DVI Mode

 

 

 

 

 

 

 

 

 

 

 

AC Smart Pin adapter

 

 

 

 

 

 

Keyboard/

39.62-cm (15.6-in), full-size keyboard

pointing devices

Textured Pocket Keyboard (Black)

 

 

 

 

 

 

 

 

 

 

Painted Pocket Keyboard (Pink)

 

 

 

 

 

 

 

 

 

 

 

TouchPad with 2 buttons (multitouch gestures,

 

and taps enabled as default). Taps enabled as

 

 

 

 

 

default.

 

 

 

 

 

 

 

 

 

 

Power

6-cell, 2.22 Ah, 47 Wh battery

requirements

 

 

 

 

 

 

 

 

 

 

 

 

6-cell, 2.55 Ah, 55 Wh battery

 

 

 

 

 

 

 

Batteries support fast charge

 

 

 

 

 

 

 

65-W AC Smart adapter with localized cable

 

 

 

plug support

 

 

 

 

 

 

 

 

 

 

 

90-W AC Smart adapter with localized cable

 

 

 

plug support

 

 

 

 

 

 

 

 

 

 

Security

Security lock

 

 

 

 

 

 

Operating

Preinstalled:

 

 

 

 

system

 

 

 

 

 

 

 

 

 

 

 

 

Windows® 7® Professional (32 and 64 bit)

 

 

 

 

 

 

 

 

 

Windows 7 Home Premium (32 & 64 bit)

 

 

 

 

 

 

 

Windows 7 Home Basic (32 and 64 bit)

 

 

 

 

 

 

 

Windows 7 Starter (32 bit)

 

 

 

 

 

 

 

 

 

FreeDOS

 

 

 

 

 

 

Serviceability

End-user replaceable parts:

 

 

 

 

 

 

 

 

 

 

 

AC adapter

 

 

 

 

 

 

6

Chapter 1 Product description

Category

Description

Intel®

 

AMD®

 

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

Battery (system)

 

 

 

 

 

 

 

Hard drive

 

 

 

 

 

 

 

Memory module

 

 

 

 

 

 

 

Optical drive

 

 

 

 

 

 

7

2 External component identification

Top

TouchPad

Component

 

Description

 

 

 

 

(1)

TouchPad light

Off: The TouchPad is on.

 

 

Amber: The TouchPad is off.

 

 

 

(2)

TouchPad on/off button

Turns the TouchPad on and off. Quickly double-tap the

 

 

TouchPad button to turn the TouchPad on and off.

 

 

 

(3)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(4)

TouchPad zone

Moves the pointer and selects or activates items on the

 

 

screen.

 

 

 

(5)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

 

8

Chapter 2 External component identification

Lights

Component

 

Description

 

 

 

(1)

TouchPad light

Off: The TouchPad is on.

 

 

Amber: The TouchPad is off.

 

 

 

(2)

Caps lock light

White: Caps lock is on.

 

 

Off: Caps lock is off.

 

 

 

(3)

Power light

On: The computer is on.

 

 

Blinking: The computer is in Sleep mode.

 

 

Off: The computer is off or in Hibernation mode.

 

 

 

(4)

Wireless light

White: An integrated wireless device, such as a wireless

 

 

local area network (WLAN) device and/or a

 

 

Bluetooth® device, is on.

Amber: All wireless devices are off.

Top 9

Button

Component

Description

 

 

Power button

When the computer is off, press the power button to

 

turn on the computer.

 

When the computer is on, press the power button

 

briefly to initiate Sleep mode.

 

When the computer is in Sleep mode, press the power

 

button briefly to exit Sleep mode.

 

When the computer is in Hibernation mode, press the

 

power button briefly to exit Hibernation mode.

 

If the computer has stopped responding and Windows

 

shutdown procedures are ineffective, press and hold the

 

power button for at least 5 seconds to turn off the computer.

 

To learn more about your power settings, select Start >

 

Control Panel > System and Security > Power

 

Options, or refer to the HP Notebook Reference Guide.

 

 

10

Chapter 2 External component identification

Keys

Component

 

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination

 

 

with the fn key.

 

 

 

(2)

fn key

Displays system information when pressed in combination

 

 

with the esc key.

 

 

 

(3)

Windows logo key

Displays the Windows Start menu.

 

 

 

(4)

Windows applications key

Displays a shortcut menu for items beneath the pointer.

 

 

 

(5)

Action keys

Execute frequently used system functions.

 

 

 

Top 11

Front

Component

Description

 

 

Speakers (2)

Produce sound.

 

 

12

Chapter 2 External component identification

Right side

Component

 

Description

 

 

 

(1)

Optical drive

Plays optical discs, such as CDs, DVDs, and Blu-ray discs.

 

 

 

(2)

Optical drive light

Green: The optical drive is being accessed.

 

 

 

(3)

USB port

Connects an optional USB device.

 

 

 

 

(4)

AC adapter light

Blinking white: The battery is low.

 

 

Solid white: The computer is connected to external

 

 

 

power.

 

 

Amber: The computer is charging the battery.

 

 

Off: The computer is not connected to external power.

 

 

 

(5)

Power connector

Connects an AC adapter.

 

 

 

(6)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a

 

 

deterrent, but it may not prevent the computer from being

 

 

mishandled or stolen.

 

 

 

 

Right side

13

Left side

Component

 

Description

 

 

 

(1)

External monitor port

Connects an external VGA monitor or projector.

 

 

 

(2)

Vents (2)

Enable airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal for

 

 

the internal fan to cycle on and off during routine operation.

 

 

 

(3)

RJ-45 (network) jack

Connects a network cable.

 

 

 

(4)

HDMI port

Connects an optional video or audio device, such as a high-

 

 

definition television, or any compatible digital or audio

 

 

component.

 

 

 

(5)

USB ports (2)

Connect optional USB devices.

 

 

 

(6)

Audio-in (microphone) jack

Connects an optional computer headset microphone, stereo

 

 

array microphone, or monaural microphone.

 

 

 

(7)

Audio-out (headphone) jack

Produces sound when connected to optional powered stereo

 

 

speakers, headphones, earbuds, a headset, or television

 

 

audio.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

14

Chapter 2 External component identification

Component

 

Description

 

 

 

(8)

Digital Media Slot

Supports the following optional digital card formats:

 

 

MultiMedia Card (MMC)

 

 

Secure Digital (SD) Memory Card

 

 

Secure Digital High Capacity (SDHC) Memory Card

 

 

Secure Digital Extended Capacity (SDXC) Memory

 

 

Card

 

 

 

(9)

Hard drive light

White: The hard drive is being accessed.

 

 

 

(10)

Power light

White: The computer is on.

 

 

Blinking white: The computer is in Sleep mode.

 

 

 

Left side

15

Display

Component

Description

 

 

 

(1)

WLAN antennas (2)*

Send and receive wireless signals to communicate with wireless

 

 

local area networks (WLANs).

 

 

 

(2)

Webcam light

On: The webcam is in use.

 

 

 

(3)

Webcam

Records video and captures still photographs.

 

 

To use the webcam, select Start> All Programs >Cyberlink

 

 

YouCam

 

 

 

(4)

Internal microphone

Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16

Chapter 2 External component identification

Bottom

Component

 

Description

 

 

 

(1)

Battery bay

Holds the battery.

 

 

 

(2)

Vents (5)

Enable airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal for

 

 

the internal fan to cycle on and off during routine operation.

 

 

 

(3)

Battery release latch

Releases the battery from the battery bay.

 

 

 

(4)

Service door

Provides access to the hard drive, wireless modules, and

 

 

memory modules.

 

 

 

Bottom 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.

Component

Description

 

 

 

(1)

Product name

The name affixed to the front of the computer.

 

 

 

(2)

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

 

 

 

(3)

Product number

This number provides specific information about the product’s

 

 

hardware components. The product number helps a service

 

 

technician to determine what components and parts are needed.

 

 

 

(4)

Warranty period

The duration of the warranty period for the computer.

 

 

 

(5)

Model description

An alphanumeric identifier used to locate documents, drivers, and

 

 

support for the computer.

 

 

 

18

Chapter 3 Illustrated parts catalog

HP (Hewlett-Packard) Pavilion G6 User Manual

Computer major components

Computer major components

19

Item Description

Spare part number

(1)39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366×768) display assembly:

NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page 27.

 

For use in Charcoal Grey computer models

645523-001

 

 

 

 

For use in Ocean Drive computer models

636378-001

 

 

 

 

For use in Sonoma Red computer models

645521-001

 

 

 

 

For use in Luminous Rose computer models

645522-001

 

 

 

 

For use in Pewter computer models

645524-001

 

 

 

 

For use in Pacific Blue computer models

645525-001

 

 

 

 

For use in Pearl Pink computer models

645526-001

 

 

 

 

For use in Sweet Purple computer models

645527-001

 

 

 

 

For use in Butter Gold computer models

645528-001

 

 

 

(2)

Keyboard (includes keyboard cable):

 

 

 

 

 

For use in the United States, Black

636376-001

 

 

 

 

For use in French Canada, Black

636376-121

 

 

 

 

For use in the United Kingdom, Black

636376-031

 

 

 

 

For use in Germany, Black

636376-041

 

 

 

 

For use in France, Black

636376-051

 

 

 

 

For use in Italy, Black

636376-061

 

 

 

 

For use in Spain, Black

636376-071

 

 

 

 

For use in Portugal, Black

636376-131

 

 

 

 

For use in Turkey, Black

636376-141

 

 

 

 

For use in Saudi Arabia, Black

636376-171

 

 

 

 

For use in Hungary, Black

636376-211

 

 

 

 

For use in Czechoslovakia, Black

636376-221

 

 

 

 

For use in Russia, Black

636376-251

 

 

 

 

For use in Europe, Black

636376-A41

 

 

 

 

For International use, Black

636376-B31

 

 

 

 

For use in the Adriatics, Black

636376-BA1

 

 

 

 

For use in Israel, Black

636376-BB1

 

 

 

 

For use in Switzerland, Black

636376-BG1

 

 

 

 

For use in the Netherlands, Black

636376-DH1

 

 

 

20

Chapter 3 Illustrated parts catalog

Item Description

Spare part number

 

 

For use in Greece, Black

636376-DJ1

 

 

For use in Bulgaria, Black

636376–261

 

 

For use in Thailand, Black

636376–281

 

 

For use in Japan, Black

636376–291

 

 

For use in Taiwan, Black

636376–AB1

 

 

For use in Korea, Black

636376–AD1

 

 

For use in India, Black

636376–D61

 

 

For use in the United States, Pink

645893-001

 

 

For use in French Canada, Pink

645893-121

 

 

For use in the United Kingdom, Pink

645893-031

 

 

For use in Germany, Pink

645893-041

 

 

For use in France, Pink

645893-051

 

 

For use in Italy, Pink

645893-061

 

 

For use in Spain, Pink

645893-071

 

 

For use in Portugal, Pink

645893-131

 

 

For use in Turkey, Pink

645893-141

 

 

For use in Saudi Arabia, Pink

645893-171

 

 

For use in Hungary, Pink

645893-211

 

 

For use in Czechoslovakia, Pink

645893-221

 

 

For use in Russia, Pink

645893-251

 

 

For use in Europe, Pink

645893-A41

 

 

For International use, Pink

645893-B31

 

 

For use in the Adriatics, Pink

645893-BA1

 

 

For use in Switzerland, Pink

645893-BG1

 

 

For use in the Netherlands, Pink

645893-DH1

 

 

For use in Greece, Pink

645893-DJ1

 

 

For use in Bulgaria, Pink

645893–261

 

 

For use in Thailand, Pink

645893–281

 

 

For use in Japan, Pink

645893–291

 

 

For use in Taiwan, Pink

645893–AB1

 

 

For use in Korea, Pink

645893–AD1

 

 

For use in Isreal, Pink

645893–BB1

 

 

Computer major components

21

Item

Description

Spare part number

 

 

 

 

For use in India, Pink

645893–D61

 

 

 

(3)

Top cover (includes TouchPad board):

 

 

 

 

 

For use in Ocean Drive computer models

637196-001

 

 

 

 

For use in Luminous Rose computer models

641287-001

 

 

 

 

For use in Sweet Purple computer models

641297-001

 

 

 

 

For use in Butter Gold computer models

641299-001

 

 

 

 

For use in Pewter computer models

641291-001

 

 

 

 

For use in Charcoal Grey computer models

641289-001

 

 

 

 

For use in Sonoma Red computer models

641285-001

 

 

 

 

For use in Pacific Blue computer models

641293-001

 

 

 

 

For use in Pearl Pink computer models

641295-001

 

 

 

(4)

Power connector (includes cable)

641137-001

 

 

 

(5)

USB board (includes cable)

641145-001

 

 

 

(6)

Power button board (includes cable)

641144-001

 

 

 

(7 &

System board (includes replacement thermal material):

 

10)

 

 

 

 

 

 

For use in Intel HM55 UMA computer models

636370-001

 

 

 

 

For use in Intel HM65 UMA computer models

636373-001

 

 

 

 

For use in Intel HM55 6470 discrete, 512 MB, computer models

636371-001

 

 

 

 

For use in Intel HM55 6470 discrete, 1 GB, computer models

636372-001

 

 

 

 

For use in Intel HM65 6470 discrete, 512 MB, computer models

636374-001

 

 

 

 

For use in Intel HM65 6470 discrete, 512 MB, BACO, computer models

650198-001

 

 

 

 

For use in Intel HM65 6470 discrete, 1 GB BACO, computer models

650199-001

 

 

 

 

For use in Intel HM65 6470 discrete, 1 GB, computer models

636375-001

 

 

 

 

For use in AMD UMA computer models

638856-001

 

 

 

 

For use in AMD 6470 discrete, 512 MB computer models

638854-001

 

 

 

 

For use in AMD 6470 discrete, 1 GB computer models

638855-001

 

 

 

 

For use in AMD E-350 UMA computer models

645529-001

 

 

 

 

For use in AMD 880MD 6470 discrete, 512 MB, BACO computer models

647626-001

 

 

 

 

For use in AMD 880MD 6470 discrete, 1 GB, BACO computer models

647627-001

 

 

 

 

For use in AMD A60M UMA computer models

649948-001

 

 

 

 

For use in AMD A60M HD6470 discrete, 512 MB computer models

649949-001

 

 

 

 

For use in AMD A60M HD6470 discrete, 1 GB computer models

649950-001

 

 

 

22

Chapter 3 Illustrated parts catalog

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