HP 800 G1, 810 G1 User Manual

0 (0)

Maintenance and Service Guide

HP EliteDesk 800 G1 Tower

HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-Slim Desktop

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

First Edition (July 2013)

Document Part Number: 723282-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1

Product features ...............................................................................................................

1

 

Standard configuration features .................................................................................................

1

 

Tower (TWR) ............................................................................................................

1

 

Small Form Factor (SFF) .............................................................................................

2

 

Ultra-slim Desktop (USDT) ...........................................................................................

2

 

Tower (TWR) front panel components .........................................................................................

3

 

Small Form Factor (SFF) front panel components ..........................................................................

4

 

Ultra-slim Desktop (USDT) front panel components ........................................................................

5

 

Tower (TWR) rear panel components ..........................................................................................

6

 

Small Form Factor (SFF) rear panel components ...........................................................................

7

 

Ultra-slim Desktop (USDT) rear panel components .........................................................................

8

 

Serial number location ..............................................................................................................

8

 

Tower (TWR) ............................................................................................................

9

 

Small Form Factor (SFF) .............................................................................................

9

 

Ultra-slim Desktop (USDT) .........................................................................................

10

2

Activating and Customizing the Software ........................................................................

11

 

Activating and customizing the software in Windows 7 ..............................................................

11

 

Activating the Windows operating system ..................................................................

11

 

Downloading Windows 7 updates ............................................................................

12

 

Installing or upgrading device drivers ........................................................................

12

 

Customizing the monitor display ...............................................................................

12

 

Activating and customizing the software in Windows 8 ..............................................................

12

 

Activating the Windows Operating System .................................................................

12

 

Downloading Windows 8 updates ............................................................................

13

 

Customizing the monitor display ...............................................................................

13

3

Illustrated parts catalog ..................................................................................................

14

 

Tower (TWR) chassis spare parts ..............................................................................................

14

 

Computer major components ....................................................................................

14

 

Cables ...................................................................................................................

16

v

Misc parts ..............................................................................................................

17

Drives ....................................................................................................................

18

Misc boards ...........................................................................................................

19

Sequential part number listing ...................................................................................

19

Small Form Factor (SFF) chassis spare parts ...............................................................................

22

Computer major components ....................................................................................

22

Cables ...................................................................................................................

23

Misc parts ..............................................................................................................

24

Drives ....................................................................................................................

25

Misc boards ...........................................................................................................

25

Sequential part number listing ...................................................................................

26

Ultra-Slim Desktop (USDT) chassis spare parts ............................................................................

29

Computer major components ....................................................................................

29

Cables ...................................................................................................................

30

Misc parts ..............................................................................................................

31

Drives ....................................................................................................................

32

Misc boards ...........................................................................................................

33

Sequential part number listing ...................................................................................

33

4 Routine care, SATA drive guidelines, and disassembly preparation .................................

35

Electrostatic discharge information ...........................................................................................

35

Generating static ....................................................................................................

36

Preventing electrostatic damage to equipment .............................................................

36

Personal grounding methods and equipment ..............................................................

37

Grounding the work area .........................................................................................

37

Recommended materials and equipment ....................................................................

37

Operating guidelines ..............................................................................................................

38

Routine care ..........................................................................................................................

39

General cleaning safety precautions ..........................................................................

39

Cleaning the Computer Case ....................................................................................

39

Cleaning the keyboard ............................................................................................

39

Cleaning the monitor ...............................................................................................

40

Cleaning the mouse .................................................................................................

40

Service considerations ............................................................................................................

40

Power supply fan ....................................................................................................

40

Tools and software Requirements ..............................................................................

41

Screws ...................................................................................................................

41

Cables and connectors ............................................................................................

41

Hard Drives ............................................................................................................

41

Lithium coin cell battery ............................................................................................

42

SATA hard drives ...................................................................................................................

42

vi

 

SATA hard drive cables ..........................................................................................................

43

 

SATA data cable .....................................................................................................

43

 

SMART ATA drives .................................................................................................................

43

 

Cable management ................................................................................................................

43

5

Removal and replacement procedures: Tower (TWR) .......................................................

44

 

Preparation for disassembly ....................................................................................................

44

 

Access panel .........................................................................................................................

45

 

Front bezel security ................................................................................................................

46

 

Front bezel ............................................................................................................................

47

 

Bezel blanks ..........................................................................................................................

48

 

Memory ................................................................................................................................

50

 

DIMMs ..................................................................................................................

50

 

DDR3-SDRAM DIMMs ..............................................................................................

50

 

Populating DIMM sockets .........................................................................................

50

 

Installing DIMMs .....................................................................................................

51

 

Expansion cards ....................................................................................................................

53

 

System board connections .......................................................................................................

57

 

Drives ...................................................................................................................................

59

 

Drive positions ........................................................................................................

61

 

Removing a 5.25-inch drive .....................................................................................

62

 

Installing a 5.25-inch drive .......................................................................................

62

 

Removing a 3.5-inch device .....................................................................................

64

 

Installing a 3.5-inch device .......................................................................................

66

 

Removing a slim optical drive ...................................................................................

67

 

Installing a slim optical drive ....................................................................................

68

 

Removing a 3.5-inch or 2.5-inch hard drive ...............................................................

70

 

Installing a 3.5-inch or 2.5-inch hard drive .................................................................

71

 

Front I/O assembly ................................................................................................................

76

 

Power switch/LED assembly ....................................................................................................

77

 

Fan sink ................................................................................................................................

79

 

Processor ..............................................................................................................................

81

 

Speaker ................................................................................................................................

82

 

Smart Cover Lock (solenoid lock) ..............................................................................................

83

 

Hood sensor ..........................................................................................................................

86

 

Fan ......................................................................................................................................

87

 

Power supply .........................................................................................................................

89

 

System board and PCI expansion slot daughter card ..................................................................

92

6

Removal and replacement procedures: Small Form Factor (SFF) .......................................

94

 

Preparation for disassembly ....................................................................................................

94

 

 

vii

Access panel .........................................................................................................................

95

Front bezel ............................................................................................................................

96

Front bezel security ................................................................................................................

97

Bezel blanks ..........................................................................................................................

99

Memory ..............................................................................................................................

100

DIMMs ................................................................................................................

100

DDR3-SDRAM DIMMs ............................................................................................

100

Populating DIMM sockets .......................................................................................

100

Installing DIMMs ...................................................................................................

101

Expansion card ....................................................................................................................

103

System board connections .....................................................................................................

107

Drives .................................................................................................................................

108

Drive positions ......................................................................................................

110

Removing a 3.5-inch device ...................................................................................

111

Installing a 3.5-inch device .....................................................................................

112

Removing a slim optical drive .................................................................................

114

Installing a slim optical drive ..................................................................................

115

Removing and replacing a 3.5-inch hard drive .........................................................

116

Removing a 2.5-inch hard drive ..............................................................................

119

Installing a 2.5-inch hard drive ...............................................................................

119

Power supply .......................................................................................................................

121

Fan duct .............................................................................................................................

124

Smart Cover Lock (solenoid lock) ............................................................................................

125

Hood sensor ........................................................................................................................

128

Cable routing ......................................................................................................................

129

Front I/O assembly ..............................................................................................................

130

Power switch assembly .........................................................................................................

132

Speaker ..............................................................................................................................

134

Fan sink ..............................................................................................................................

135

Processor ............................................................................................................................

136

System board ......................................................................................................................

138

Changing from desktop to tower configuration ........................................................................

140

7 Removal and replacement procedures: Ultra-slim Desktop (USDT) .................................

141

Preparation for disassembly ..................................................................................................

141

Access panel .......................................................................................................................

142

Front bezel ..........................................................................................................................

143

Front bezel security ..............................................................................................................

144

Bezel blank .........................................................................................................................

145

System board connections .....................................................................................................

146

Memory ..............................................................................................................................

147

viii

 

SODIMMs ............................................................................................................

147

 

DDR3-SDRAM SODIMMs .......................................................................................

147

 

Populating SODIMM sockets ..................................................................................

148

 

Installing SODIMMs ..............................................................................................

149

 

Front fan .............................................................................................................................

150

 

Optical drive .......................................................................................................................

151

 

Removing the optical drive .....................................................................................

151

 

Preparing the new optical drive ..............................................................................

152

 

Installing the new optical drive ................................................................................

153

 

Hard drive ..........................................................................................................................

154

 

Speaker ..............................................................................................................................

156

 

Heat sink ............................................................................................................................

157

 

Processor ............................................................................................................................

159

 

Smart Cover Lock (solenoid lock) ............................................................................................

160

 

Drive cage ..........................................................................................................................

164

 

Hood sensor ........................................................................................................................

165

 

Card reader ........................................................................................................................

166

 

WLAN module ....................................................................................................................

168

 

Graphics board ...................................................................................................................

169

 

Power switch .......................................................................................................................

170

 

System board ......................................................................................................................

171

 

Rear fan ..............................................................................................................................

173

 

Antennas ............................................................................................................................

174

 

Changing from desktop to tower configuration ........................................................................

178

 

Port cover ...........................................................................................................................

179

 

Power supply, external ..........................................................................................................

179

8

Computer Setup (F10) Utility .........................................................................................

180

 

Computer Setup (F10) Utilities ...............................................................................................

180

 

Using Computer Setup (F10) Utilities ........................................................................

181

 

Computer Setup—File ............................................................................................

182

 

Computer Setup—Storage ......................................................................................

183

 

Computer Setup—Security ......................................................................................

186

 

Computer Setup—Power ........................................................................................

191

 

Computer Setup—Advanced ..................................................................................

193

 

Recovering the Configuration Settings .....................................................................................

195

9

Troubleshooting without diagnostics .............................................................................

196

 

Safety and comfort ...............................................................................................................

196

 

Before you call for technical support .......................................................................................

196

 

Helpful hints ........................................................................................................................

197

ix

Solving general problems ......................................................................................................

199

Solving power problems .......................................................................................................

203

Solving hard drive problems ..................................................................................................

205

Solving media card reader problems ......................................................................................

208

Solving display problems ......................................................................................................

210

Solving audio problems ........................................................................................................

215

Solving printer problems .......................................................................................................

217

Solving keyboard and mouse problems ..................................................................................

219

Solving Hardware Installation Problems ..................................................................................

221

Solving Network Problems ....................................................................................................

223

Solving memory problems .....................................................................................................

227

Solving processor problems ...................................................................................................

229

Solving CD-ROM and DVD problems ......................................................................................

230

Solving USB flash drive problems ...........................................................................................

232

Solving front panel component problems .................................................................................

233

Solving Internet access problems ............................................................................................

233

Solving software problems ....................................................................................................

235

10 POST error messages ..................................................................................................

237

POST numeric codes and text messages ..................................................................................

238

Interpreting POST diagnostic front panel LEDs and audible codes ..............................................

246

11 Password security and resetting CMOS .......................................................................

250

Resetting the password jumper ...............................................................................................

251

Clearing and resetting the CMOS ..........................................................................................

252

12 HP PC Hardware Diagnostics ......................................................................................

254

Why run HP PC Hardware Diagnostics – UEFI .........................................................................

254

How to access and run HP PC Hardware Diagnostics - UEFI ......................................................

254

Downloading HP PC Hardware Diagnostics to a USB device .....................................................

255

13 System backup and recovery ......................................................................................

256

Backing up, restoring, and recovering in Windows 8 ...............................................................

256

Creating recovery media and backups ....................................................................

257

Restoring and recovering using Windows 8 tools ......................................................

258

Using Windows 8 Refresh .......................................................................

258

Using Windows 8 Reset ..........................................................................

259

Recovery using the Windows 8 recovery USB flash drive ............................

260

Recovery using Windows 8 operating system media (purchased separately) . 261

Backing up, restoring, and recovering in Windows 7 ...............................................................

262

x

 

Creating recovery media ........................................................................................

262

 

Creating recovery media using HP Recovery Manager (select models only) ...

263

 

Creating recovery discs with HP Recovery Disc Creator (select models only) . .

264

 

Creating recovery discs ............................................................

264

 

Backing up your information ....................................................................

265

 

System Restore ......................................................................................................

265

 

System Recovery ...................................................................................................

266

 

System Recovery when Windows is responding .........................................

266

 

System Recovery when Windows is not responding ....................................

267

 

System Recovery using recovery media (select models only) .........................

267

 

Using HP Recovery Disc operating system discs (select models only) .............

268

Appendix A

Battery replacement .....................................................................................

270

Appendix B

Power cord set requirements ........................................................................

273

General requirements ...........................................................................................................

273

Japanese power cord requirements ........................................................................................

273

Country-specific requirements ................................................................................................

274

Appendix C

Specifications ................................................................................................

275

TWR specifications ...............................................................................................................

275

SFF specifications .................................................................................................................

276

USDT specifications ..............................................................................................................

277

Index ...............................................................................................................................

 

278

xi

xii

1 Product features

Standard configuration features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

NOTE: All three computer models can be used in a tower orientation or a desktop orientation.

Tower (TWR)

Standard configuration features

1

Small Form Factor (SFF)

Ultra-slim Desktop (USDT)

2 Chapter 1 Product features

Tower (TWR) front panel components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

1

5.25-inch Half-Height Drive Bay (behind bezel)

6

Hard Drive Activity Light

 

 

 

 

 

2

USB 2.0

Ports (black)

7

Slim Optical Drive (optional)

 

 

 

 

 

3

USB 3.0

Ports (blue)

8

3.5-inch Media Card Reader (optional)

 

 

 

 

4

Headphone Connector

9

Microphone/Headphone Connector

 

 

 

 

5

Dual-State Power Button

 

 

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code. Refer to Interpreting POST diagnostic front panel LEDs and

audible codes on page 246 to interpret the code.

Tower (TWR) front panel components

3

Small Form Factor (SFF) front panel components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

1

Slim Optical Drive (optional)

5

Headphone Connector

 

 

 

 

 

2

USB 2.0

Ports (black)

6

Dual-State Power Button

 

 

 

 

 

3

USB 3.0

Ports (blue)

7

Hard Drive Activity Light

 

 

 

 

4

Microphone/Headphone Connector

8

3.5-inch Media Card Reader (optional)

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code.Refer to Interpreting POST diagnostic front panel LEDs and

audible codes on page 246 to interpret the code.

4 Chapter 1 Product features

Ultra-slim Desktop (USDT) front panel components

Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.

1

Slim Optical Drive (optional)

5

Headphone Connector

 

 

 

 

 

2

USB 2.0

Ports (black)

6

Hard Drive Activity Light

 

 

 

 

 

3

USB 3.0

Ports (blue)

7

Dual-State Power Button

 

 

 

 

4

Microphone/Headphone Connector

8

SD Media Card Reader (optional)

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code.Refer to Interpreting POST diagnostic front panel LEDs and

audible codes on page 246 to interpret the code.

Ultra-slim Desktop (USDT) front panel components

5

Tower (TWR) rear panel components

1

Power Cord Connector

7

Line-Out Connector for powered audio

 

 

 

devices (green)

 

 

 

 

2

PS/2 Keyboard Connector (purple)

8

PS/2 Mouse Connector (green)

 

 

 

 

3

USB 2.0 Ports (black)

9

RJ-45 Network Connector

 

 

 

 

4

DisplayPort Monitor Connectors

10

Serial Connector

 

 

 

 

5

VGA Monitor Connector

11

Line-In Audio Connector (blue)

 

 

 

 

6

USB 3.0 Ports (blue)

 

 

NOTE: An optional second serial port and an optional parallel port are available from HP.

When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages.

The system board graphics can be disabled by changing settings in Computer Setup.

6 Chapter 1 Product features

Small Form Factor (SFF) rear panel components

1

PS/2 Mouse Connector (green)

7

PS/2 Keyboard Connector (purple)

 

 

 

 

2

RJ-45 Network Connector

8

DisplayPort Monitor Connectors

 

 

 

 

3

Serial Connector

9

VGA Monitor Connector

 

 

 

 

4

USB 2.0 Ports (black)

10

USB 3.0 Ports (blue)

 

 

 

 

5

Line-In Audio Connector (blue)

11

Line-Out Connector for powered audio

 

 

 

devices (green)

 

 

 

 

6

Power Cord Connector

 

 

NOTE: An optional second serial port and an optional parallel port are available from HP.

When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages.

The system board graphics can be disabled by changing settings in Computer Setup.

Small Form Factor (SFF) rear panel components

7

Ultra-slim Desktop (USDT) rear panel components

1

Line-Out Connector for powered audio devices

6

VGA Monitor Connector

 

(green)

 

 

 

 

 

 

 

 

2

USB 2.0

Ports (black)

7

Power Cord Connector

 

 

 

 

 

3

USB 3.0

Ports (blue)

8

Line-In Audio Connector (blue)

 

 

 

 

4

DisplayPort Monitor Connectors

9

RJ-45 Network Connector

 

 

 

 

5

PS/2 Keyboard Connector (purple)

10

PS/2 Mouse Connector (green)

NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.

If an MXM graphics card is installed, all of the video connectors may be used at the same time. However, for such a configuration, only the display connected to the upper DisplayPort will display POST messages.

The system board graphics can be disabled by changing settings in Computer Setup.

Serial number location

Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.

8 Chapter 1 Product features

HP 800 G1, 810 G1 User Manual

Tower (TWR)

Small Form Factor (SFF)

Serial number location

9

Ultra-slim Desktop (USDT)

10 Chapter 1 Product features

2Activating and Customizing the Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the activation process could take up to 60 minutes.

Activating and customizing the software in Windows 7

11

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1.To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen.

2.After an Internet connection has been established, click the Start > All Programs > Windows Update.

3.Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow.

Activating the Windows Operating System

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

12

Chapter 2 Activating and Customizing the Software

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

Run Windows Update as soon as possible after you set up your computer.

1.Point to the upper-right or lower-right corner of the Start screen to display the charms.

2.Click Settings > Change PC Settings > Windows Update.

3.Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1.Point to the upper-right or lower-right corner of the Start screen to display the charms.

2.Click Settings > Change PC Settings.

3.Click Personalize to change the display settings.

To customize the Desktop:

1.Click the Desktop app on the Start screen.

2.Right-click on the desktop, and then click Personalize to change display settings.

Activating and customizing the software in Windows 8

13

3 Illustrated parts catalog

This chapter provides spare part information for all chassis.

Tower (TWR) chassis spare parts

Computer major components

14

Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

 

 

 

(1)

Front bezel

 

 

 

 

 

For use in all countries and regions except China

732751-001

 

 

 

 

For use in China

732752-001

 

 

 

(2)

Access panel

732748-001

 

 

 

(3)

Power supply

 

 

 

 

 

320W, 92% efficient

702452-001

 

 

 

 

320W, 90% efficient

702453-001

 

 

 

 

320W, standard

702454-001

 

 

 

 

320W, HV, standard

707906-001

 

 

 

(4)

HP PCI expansion slot daughter card

696971-001

 

 

 

(5)

System board (includes replacement thermal material)

 

 

 

 

 

For use in models without Windows 8

696969-001

 

 

 

 

For use in models with Windows 8 Standard

696969-501

 

 

 

 

For use in models with Windows 8 Professional

696969-601

 

 

 

 

For use in models with NetClone

727720-001

 

 

 

 

Memory modules (PC3-12800)

 

 

 

 

 

8-GB

689375-001

 

 

 

 

4-GB

671613-001

 

 

 

 

2-GB

671612-001

 

 

 

 

Processors (include replacement thermal material)

 

 

 

 

 

Intel Core i7 4770 (3.4-GHz, 8-MB L3 cache)

727373-001

 

 

 

 

Intel Core i5 4670 (3.4-GHz, 6-MB L3 cache)

727381-001

 

 

 

 

Intel Core i5 4570 (3.2-GHz, 6-MB L3 cache)

727380-001

 

 

 

Tower (TWR) chassis spare parts

15

Cables

Item

Description

Spare part number

 

 

 

(1)

Front I/O assembly

732750-001

 

 

 

(2)

Power switch/LED assembly

732749-001

 

 

 

(3)

Drive power cable

732754-001

 

 

 

 

Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end

732753-001

 

 

 

 

Hard drive SATA cable, 17.7 inch, 2 straight ends

639959-001

 

 

 

 

SATA cable, 18 inch, 1 straight end, 1 angled end

646830-001

 

 

 

 

DMS-59 to dual VGA cable

463023-001

 

 

 

 

Adapter, DisplayPort to VGA

632484-001

 

 

 

 

Adapter, DisplayPort to DVI

662723-001

 

 

 

 

Adapter, DisplayPort to HDMI

617450-001

 

 

 

 

DisplayPort cable

487562-001

 

 

 

16

Chapter 3 Illustrated parts catalog

Misc parts

Item

Description

Spare part number

 

 

 

(1)

Fan sink (includes replacement thermal material)

727142-001

 

 

 

(2)

Solenoid lock

641498-001

 

 

 

(3)

Speaker

645330-001

 

 

 

(4)

Hood sensor

638816-001

 

 

 

(5)

Fan

727135-001

 

 

 

 

Optical drive bezel blank

732770-001

 

 

 

 

Printer port, PCI card

638817-001

 

 

 

 

HP Ultraslim Keyed Cable Lock

703372-001

 

 

 

 

Hard drive conversion bracket

397117-001

 

 

 

 

Serial port, PCI card

638815-001

 

 

 

 

USB powered speakers

636917-001

 

 

 

 

Mouse

 

 

 

 

 

PS2, optical

674315-001

 

 

 

 

USB, HP Elite

674318-001

 

 

 

 

Washable

724795-001

 

 

 

 

Wireless, HP Elite

674317-001

 

 

 

 

USB, optical

674316-001

 

 

 

 

Foot kit

460890-001

 

 

 

Tower (TWR) chassis spare parts

17

Item Description

Spare part number

 

 

Keyboard

 

 

 

PS/2

724718-xx1

 

 

USB

724720-xx1

 

 

USB, wireless

724722-xx1

 

 

Smart card

701427-xx1

 

 

Wireless keyboard, mouse, and dongle

730323-xx1

 

 

Drives

Description

Spare part number

 

 

Hard drive

 

 

 

 

2

TB, 7200 rpm

616608-001

 

 

 

1

TB, hybrid SSD

724937-001

 

 

 

1

TB, 10000 rpm

719106-001

 

 

 

1

TB, 7200 rpm

613202-001

 

 

 

750

GB, 7200 rpm, hybrid SSD

719105-001

 

 

 

500

GB, 10000 rpm

683923-001

 

 

 

500

GB, 7200 rpm, self-encrypting (SED)

696442-001

 

 

 

500

GB, hybrid SSD

724938-001

 

 

 

256

GB Solid-state Drive (SSD), self-encrypting (SED)

680020-001

 

 

 

128

GB Solid-state Drive (SSD)

665961-001

 

 

32 GB mSATA drive

686616-001

 

 

Optical drive

 

 

 

Blu-ray BD-RW SuperMulti XL Drive

719157-001

 

 

DVD±RW drive

657958-001

 

 

DVD-ROM drive

608394-001

 

 

 

 

18

Chapter 3 Illustrated parts catalog

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