Maintenance and Service Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-Slim Desktop
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
First Edition (July 2013)
Document Part Number: 723282-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 |
Product features ............................................................................................................... |
1 |
|
Standard configuration features ................................................................................................. |
1 |
|
Tower (TWR) ............................................................................................................ |
1 |
|
Small Form Factor (SFF) ............................................................................................. |
2 |
|
Ultra-slim Desktop (USDT) ........................................................................................... |
2 |
|
Tower (TWR) front panel components ......................................................................................... |
3 |
|
Small Form Factor (SFF) front panel components .......................................................................... |
4 |
|
Ultra-slim Desktop (USDT) front panel components ........................................................................ |
5 |
|
Tower (TWR) rear panel components .......................................................................................... |
6 |
|
Small Form Factor (SFF) rear panel components ........................................................................... |
7 |
|
Ultra-slim Desktop (USDT) rear panel components ......................................................................... |
8 |
|
Serial number location .............................................................................................................. |
8 |
|
Tower (TWR) ............................................................................................................ |
9 |
|
Small Form Factor (SFF) ............................................................................................. |
9 |
|
Ultra-slim Desktop (USDT) ......................................................................................... |
10 |
2 |
Activating and Customizing the Software ........................................................................ |
11 |
|
Activating and customizing the software in Windows 7 .............................................................. |
11 |
|
Activating the Windows operating system .................................................................. |
11 |
|
Downloading Windows 7 updates ............................................................................ |
12 |
|
Installing or upgrading device drivers ........................................................................ |
12 |
|
Customizing the monitor display ............................................................................... |
12 |
|
Activating and customizing the software in Windows 8 .............................................................. |
12 |
|
Activating the Windows Operating System ................................................................. |
12 |
|
Downloading Windows 8 updates ............................................................................ |
13 |
|
Customizing the monitor display ............................................................................... |
13 |
3 |
Illustrated parts catalog .................................................................................................. |
14 |
|
Tower (TWR) chassis spare parts .............................................................................................. |
14 |
|
Computer major components .................................................................................... |
14 |
|
Cables ................................................................................................................... |
16 |
v
Misc parts .............................................................................................................. |
17 |
Drives .................................................................................................................... |
18 |
Misc boards ........................................................................................................... |
19 |
Sequential part number listing ................................................................................... |
19 |
Small Form Factor (SFF) chassis spare parts ............................................................................... |
22 |
Computer major components .................................................................................... |
22 |
Cables ................................................................................................................... |
23 |
Misc parts .............................................................................................................. |
24 |
Drives .................................................................................................................... |
25 |
Misc boards ........................................................................................................... |
25 |
Sequential part number listing ................................................................................... |
26 |
Ultra-Slim Desktop (USDT) chassis spare parts ............................................................................ |
29 |
Computer major components .................................................................................... |
29 |
Cables ................................................................................................................... |
30 |
Misc parts .............................................................................................................. |
31 |
Drives .................................................................................................................... |
32 |
Misc boards ........................................................................................................... |
33 |
Sequential part number listing ................................................................................... |
33 |
4 Routine care, SATA drive guidelines, and disassembly preparation ................................. |
35 |
Electrostatic discharge information ........................................................................................... |
35 |
Generating static .................................................................................................... |
36 |
Preventing electrostatic damage to equipment ............................................................. |
36 |
Personal grounding methods and equipment .............................................................. |
37 |
Grounding the work area ......................................................................................... |
37 |
Recommended materials and equipment .................................................................... |
37 |
Operating guidelines .............................................................................................................. |
38 |
Routine care .......................................................................................................................... |
39 |
General cleaning safety precautions .......................................................................... |
39 |
Cleaning the Computer Case .................................................................................... |
39 |
Cleaning the keyboard ............................................................................................ |
39 |
Cleaning the monitor ............................................................................................... |
40 |
Cleaning the mouse ................................................................................................. |
40 |
Service considerations ............................................................................................................ |
40 |
Power supply fan .................................................................................................... |
40 |
Tools and software Requirements .............................................................................. |
41 |
Screws ................................................................................................................... |
41 |
Cables and connectors ............................................................................................ |
41 |
Hard Drives ............................................................................................................ |
41 |
Lithium coin cell battery ............................................................................................ |
42 |
SATA hard drives ................................................................................................................... |
42 |
vi
|
SATA hard drive cables .......................................................................................................... |
43 |
|
SATA data cable ..................................................................................................... |
43 |
|
SMART ATA drives ................................................................................................................. |
43 |
|
Cable management ................................................................................................................ |
43 |
5 |
Removal and replacement procedures: Tower (TWR) ....................................................... |
44 |
|
Preparation for disassembly .................................................................................................... |
44 |
|
Access panel ......................................................................................................................... |
45 |
|
Front bezel security ................................................................................................................ |
46 |
|
Front bezel ............................................................................................................................ |
47 |
|
Bezel blanks .......................................................................................................................... |
48 |
|
Memory ................................................................................................................................ |
50 |
|
DIMMs .................................................................................................................. |
50 |
|
DDR3-SDRAM DIMMs .............................................................................................. |
50 |
|
Populating DIMM sockets ......................................................................................... |
50 |
|
Installing DIMMs ..................................................................................................... |
51 |
|
Expansion cards .................................................................................................................... |
53 |
|
System board connections ....................................................................................................... |
57 |
|
Drives ................................................................................................................................... |
59 |
|
Drive positions ........................................................................................................ |
61 |
|
Removing a 5.25-inch drive ..................................................................................... |
62 |
|
Installing a 5.25-inch drive ....................................................................................... |
62 |
|
Removing a 3.5-inch device ..................................................................................... |
64 |
|
Installing a 3.5-inch device ....................................................................................... |
66 |
|
Removing a slim optical drive ................................................................................... |
67 |
|
Installing a slim optical drive .................................................................................... |
68 |
|
Removing a 3.5-inch or 2.5-inch hard drive ............................................................... |
70 |
|
Installing a 3.5-inch or 2.5-inch hard drive ................................................................. |
71 |
|
Front I/O assembly ................................................................................................................ |
76 |
|
Power switch/LED assembly .................................................................................................... |
77 |
|
Fan sink ................................................................................................................................ |
79 |
|
Processor .............................................................................................................................. |
81 |
|
Speaker ................................................................................................................................ |
82 |
|
Smart Cover Lock (solenoid lock) .............................................................................................. |
83 |
|
Hood sensor .......................................................................................................................... |
86 |
|
Fan ...................................................................................................................................... |
87 |
|
Power supply ......................................................................................................................... |
89 |
|
System board and PCI expansion slot daughter card .................................................................. |
92 |
6 |
Removal and replacement procedures: Small Form Factor (SFF) ....................................... |
94 |
|
Preparation for disassembly .................................................................................................... |
94 |
|
|
vii |
Access panel ......................................................................................................................... |
95 |
Front bezel ............................................................................................................................ |
96 |
Front bezel security ................................................................................................................ |
97 |
Bezel blanks .......................................................................................................................... |
99 |
Memory .............................................................................................................................. |
100 |
DIMMs ................................................................................................................ |
100 |
DDR3-SDRAM DIMMs ............................................................................................ |
100 |
Populating DIMM sockets ....................................................................................... |
100 |
Installing DIMMs ................................................................................................... |
101 |
Expansion card .................................................................................................................... |
103 |
System board connections ..................................................................................................... |
107 |
Drives ................................................................................................................................. |
108 |
Drive positions ...................................................................................................... |
110 |
Removing a 3.5-inch device ................................................................................... |
111 |
Installing a 3.5-inch device ..................................................................................... |
112 |
Removing a slim optical drive ................................................................................. |
114 |
Installing a slim optical drive .................................................................................. |
115 |
Removing and replacing a 3.5-inch hard drive ......................................................... |
116 |
Removing a 2.5-inch hard drive .............................................................................. |
119 |
Installing a 2.5-inch hard drive ............................................................................... |
119 |
Power supply ....................................................................................................................... |
121 |
Fan duct ............................................................................................................................. |
124 |
Smart Cover Lock (solenoid lock) ............................................................................................ |
125 |
Hood sensor ........................................................................................................................ |
128 |
Cable routing ...................................................................................................................... |
129 |
Front I/O assembly .............................................................................................................. |
130 |
Power switch assembly ......................................................................................................... |
132 |
Speaker .............................................................................................................................. |
134 |
Fan sink .............................................................................................................................. |
135 |
Processor ............................................................................................................................ |
136 |
System board ...................................................................................................................... |
138 |
Changing from desktop to tower configuration ........................................................................ |
140 |
7 Removal and replacement procedures: Ultra-slim Desktop (USDT) ................................. |
141 |
Preparation for disassembly .................................................................................................. |
141 |
Access panel ....................................................................................................................... |
142 |
Front bezel .......................................................................................................................... |
143 |
Front bezel security .............................................................................................................. |
144 |
Bezel blank ......................................................................................................................... |
145 |
System board connections ..................................................................................................... |
146 |
Memory .............................................................................................................................. |
147 |
viii
|
SODIMMs ............................................................................................................ |
147 |
|
DDR3-SDRAM SODIMMs ....................................................................................... |
147 |
|
Populating SODIMM sockets .................................................................................. |
148 |
|
Installing SODIMMs .............................................................................................. |
149 |
|
Front fan ............................................................................................................................. |
150 |
|
Optical drive ....................................................................................................................... |
151 |
|
Removing the optical drive ..................................................................................... |
151 |
|
Preparing the new optical drive .............................................................................. |
152 |
|
Installing the new optical drive ................................................................................ |
153 |
|
Hard drive .......................................................................................................................... |
154 |
|
Speaker .............................................................................................................................. |
156 |
|
Heat sink ............................................................................................................................ |
157 |
|
Processor ............................................................................................................................ |
159 |
|
Smart Cover Lock (solenoid lock) ............................................................................................ |
160 |
|
Drive cage .......................................................................................................................... |
164 |
|
Hood sensor ........................................................................................................................ |
165 |
|
Card reader ........................................................................................................................ |
166 |
|
WLAN module .................................................................................................................... |
168 |
|
Graphics board ................................................................................................................... |
169 |
|
Power switch ....................................................................................................................... |
170 |
|
System board ...................................................................................................................... |
171 |
|
Rear fan .............................................................................................................................. |
173 |
|
Antennas ............................................................................................................................ |
174 |
|
Changing from desktop to tower configuration ........................................................................ |
178 |
|
Port cover ........................................................................................................................... |
179 |
|
Power supply, external .......................................................................................................... |
179 |
8 |
Computer Setup (F10) Utility ......................................................................................... |
180 |
|
Computer Setup (F10) Utilities ............................................................................................... |
180 |
|
Using Computer Setup (F10) Utilities ........................................................................ |
181 |
|
Computer Setup—File ............................................................................................ |
182 |
|
Computer Setup—Storage ...................................................................................... |
183 |
|
Computer Setup—Security ...................................................................................... |
186 |
|
Computer Setup—Power ........................................................................................ |
191 |
|
Computer Setup—Advanced .................................................................................. |
193 |
|
Recovering the Configuration Settings ..................................................................................... |
195 |
9 |
Troubleshooting without diagnostics ............................................................................. |
196 |
|
Safety and comfort ............................................................................................................... |
196 |
|
Before you call for technical support ....................................................................................... |
196 |
|
Helpful hints ........................................................................................................................ |
197 |
ix
Solving general problems ...................................................................................................... |
199 |
Solving power problems ....................................................................................................... |
203 |
Solving hard drive problems .................................................................................................. |
205 |
Solving media card reader problems ...................................................................................... |
208 |
Solving display problems ...................................................................................................... |
210 |
Solving audio problems ........................................................................................................ |
215 |
Solving printer problems ....................................................................................................... |
217 |
Solving keyboard and mouse problems .................................................................................. |
219 |
Solving Hardware Installation Problems .................................................................................. |
221 |
Solving Network Problems .................................................................................................... |
223 |
Solving memory problems ..................................................................................................... |
227 |
Solving processor problems ................................................................................................... |
229 |
Solving CD-ROM and DVD problems ...................................................................................... |
230 |
Solving USB flash drive problems ........................................................................................... |
232 |
Solving front panel component problems ................................................................................. |
233 |
Solving Internet access problems ............................................................................................ |
233 |
Solving software problems .................................................................................................... |
235 |
10 POST error messages .................................................................................................. |
237 |
POST numeric codes and text messages .................................................................................. |
238 |
Interpreting POST diagnostic front panel LEDs and audible codes .............................................. |
246 |
11 Password security and resetting CMOS ....................................................................... |
250 |
Resetting the password jumper ............................................................................................... |
251 |
Clearing and resetting the CMOS .......................................................................................... |
252 |
12 HP PC Hardware Diagnostics ...................................................................................... |
254 |
Why run HP PC Hardware Diagnostics – UEFI ......................................................................... |
254 |
How to access and run HP PC Hardware Diagnostics - UEFI ...................................................... |
254 |
Downloading HP PC Hardware Diagnostics to a USB device ..................................................... |
255 |
13 System backup and recovery ...................................................................................... |
256 |
Backing up, restoring, and recovering in Windows 8 ............................................................... |
256 |
Creating recovery media and backups .................................................................... |
257 |
Restoring and recovering using Windows 8 tools ...................................................... |
258 |
Using Windows 8 Refresh ....................................................................... |
258 |
Using Windows 8 Reset .......................................................................... |
259 |
Recovery using the Windows 8 recovery USB flash drive ............................ |
260 |
Recovery using Windows 8 operating system media (purchased separately) . 261 |
|
Backing up, restoring, and recovering in Windows 7 ............................................................... |
262 |
x
|
Creating recovery media ........................................................................................ |
262 |
|
Creating recovery media using HP Recovery Manager (select models only) ... |
263 |
|
Creating recovery discs with HP Recovery Disc Creator (select models only) . . |
264 |
|
Creating recovery discs ............................................................ |
264 |
|
Backing up your information .................................................................... |
265 |
|
System Restore ...................................................................................................... |
265 |
|
System Recovery ................................................................................................... |
266 |
|
System Recovery when Windows is responding ......................................... |
266 |
|
System Recovery when Windows is not responding .................................... |
267 |
|
System Recovery using recovery media (select models only) ......................... |
267 |
|
Using HP Recovery Disc operating system discs (select models only) ............. |
268 |
Appendix A |
Battery replacement ..................................................................................... |
270 |
Appendix B |
Power cord set requirements ........................................................................ |
273 |
General requirements ........................................................................................................... |
273 |
|
Japanese power cord requirements ........................................................................................ |
273 |
|
Country-specific requirements ................................................................................................ |
274 |
|
Appendix C |
Specifications ................................................................................................ |
275 |
TWR specifications ............................................................................................................... |
275 |
|
SFF specifications ................................................................................................................. |
276 |
|
USDT specifications .............................................................................................................. |
277 |
|
Index ............................................................................................................................... |
|
278 |
xi
xii
Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).
NOTE: All three computer models can be used in a tower orientation or a desktop orientation.
Standard configuration features |
1 |
2 Chapter 1 Product features
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.
1 |
5.25-inch Half-Height Drive Bay (behind bezel) |
6 |
Hard Drive Activity Light |
|
|
|
|
|
|
2 |
USB 2.0 |
Ports (black) |
7 |
Slim Optical Drive (optional) |
|
|
|
|
|
3 |
USB 3.0 |
Ports (blue) |
8 |
3.5-inch Media Card Reader (optional) |
|
|
|
|
|
4 |
Headphone Connector |
9 |
Microphone/Headphone Connector |
|
|
|
|
|
|
5 |
Dual-State Power Button |
|
|
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code. Refer to Interpreting POST diagnostic front panel LEDs and
audible codes on page 246 to interpret the code.
Tower (TWR) front panel components |
3 |
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.
1 |
Slim Optical Drive (optional) |
5 |
Headphone Connector |
|
|
|
|
|
|
2 |
USB 2.0 |
Ports (black) |
6 |
Dual-State Power Button |
|
|
|
|
|
3 |
USB 3.0 |
Ports (blue) |
7 |
Hard Drive Activity Light |
|
|
|
|
|
4 |
Microphone/Headphone Connector |
8 |
3.5-inch Media Card Reader (optional) |
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code.Refer to Interpreting POST diagnostic front panel LEDs and
audible codes on page 246 to interpret the code.
4 Chapter 1 Product features
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.
1 |
Slim Optical Drive (optional) |
5 |
Headphone Connector |
|
|
|
|
|
|
2 |
USB 2.0 |
Ports (black) |
6 |
Hard Drive Activity Light |
|
|
|
|
|
3 |
USB 3.0 |
Ports (blue) |
7 |
Dual-State Power Button |
|
|
|
|
|
4 |
Microphone/Headphone Connector |
8 |
SD Media Card Reader (optional) |
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code.Refer to Interpreting POST diagnostic front panel LEDs and
audible codes on page 246 to interpret the code.
Ultra-slim Desktop (USDT) front panel components |
5 |
1 |
Power Cord Connector |
7 |
Line-Out Connector for powered audio |
|
|
|
devices (green) |
|
|
|
|
2 |
PS/2 Keyboard Connector (purple) |
8 |
PS/2 Mouse Connector (green) |
|
|
|
|
3 |
USB 2.0 Ports (black) |
9 |
RJ-45 Network Connector |
|
|
|
|
4 |
DisplayPort Monitor Connectors |
10 |
Serial Connector |
|
|
|
|
5 |
VGA Monitor Connector |
11 |
Line-In Audio Connector (blue) |
|
|
|
|
6 |
USB 3.0 Ports (blue) |
|
|
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
6 Chapter 1 Product features
1 |
PS/2 Mouse Connector (green) |
7 |
PS/2 Keyboard Connector (purple) |
|
|
|
|
2 |
RJ-45 Network Connector |
8 |
DisplayPort Monitor Connectors |
|
|
|
|
3 |
Serial Connector |
9 |
VGA Monitor Connector |
|
|
|
|
4 |
USB 2.0 Ports (black) |
10 |
USB 3.0 Ports (blue) |
|
|
|
|
5 |
Line-In Audio Connector (blue) |
11 |
Line-Out Connector for powered audio |
|
|
|
devices (green) |
|
|
|
|
6 |
Power Cord Connector |
|
|
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
Small Form Factor (SFF) rear panel components |
7 |
1 |
Line-Out Connector for powered audio devices |
6 |
VGA Monitor Connector |
|
|
(green) |
|
|
|
|
|
|
|
|
2 |
USB 2.0 |
Ports (black) |
7 |
Power Cord Connector |
|
|
|
|
|
3 |
USB 3.0 |
Ports (blue) |
8 |
Line-In Audio Connector (blue) |
|
|
|
|
|
4 |
DisplayPort Monitor Connectors |
9 |
RJ-45 Network Connector |
|
|
|
|
|
|
5 |
PS/2 Keyboard Connector (purple) |
10 |
PS/2 Mouse Connector (green) |
NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
If an MXM graphics card is installed, all of the video connectors may be used at the same time. However, for such a configuration, only the display connected to the upper DisplayPort will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.
8 Chapter 1 Product features
Serial number location |
9 |
10 Chapter 1 Product features
NOTE: This chapter provides information for both Windows 7 and Windows 8.
If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.
NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow.
The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.
We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive, the activation process could take up to 60 minutes.
Activating and customizing the software in Windows 7 |
11 |
Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.
1.To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen.
2.After an Internet connection has been established, click the Start > All Programs > Windows Update.
3.Run Windows Update monthly thereafter.
When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.
In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.
Obtain the latest support software, including support software for the operating system, from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.
For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.
Right-click on the Windows desktop, then click Personalize to change display settings.
Additional information is available in online help after you activate the operating system.
NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow.
The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.
12 |
Chapter 2 Activating and Customizing the Software |
We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.
Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.
Run Windows Update as soon as possible after you set up your computer.
1.Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.Click Settings > Change PC Settings > Windows Update.
3.Run Windows Update monthly thereafter.
You can customize display settings for Windows 8 separately for the Start screen and the Desktop.
To customize the Start screen:
1.Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.Click Settings > Change PC Settings.
3.Click Personalize to change the display settings.
To customize the Desktop:
1.Click the Desktop app on the Start screen.
2.Right-click on the desktop, and then click Personalize to change display settings.
Activating and customizing the software in Windows 8 |
13 |
This chapter provides spare part information for all chassis.
14 |
Chapter 3 Illustrated parts catalog |
Item |
Description |
Spare part number |
|
|
|
(1) |
Front bezel |
|
|
|
|
|
For use in all countries and regions except China |
732751-001 |
|
|
|
|
For use in China |
732752-001 |
|
|
|
(2) |
Access panel |
732748-001 |
|
|
|
(3) |
Power supply |
|
|
|
|
|
320W, 92% efficient |
702452-001 |
|
|
|
|
320W, 90% efficient |
702453-001 |
|
|
|
|
320W, standard |
702454-001 |
|
|
|
|
320W, HV, standard |
707906-001 |
|
|
|
(4) |
HP PCI expansion slot daughter card |
696971-001 |
|
|
|
(5) |
System board (includes replacement thermal material) |
|
|
|
|
|
For use in models without Windows 8 |
696969-001 |
|
|
|
|
For use in models with Windows 8 Standard |
696969-501 |
|
|
|
|
For use in models with Windows 8 Professional |
696969-601 |
|
|
|
|
For use in models with NetClone |
727720-001 |
|
|
|
|
Memory modules (PC3-12800) |
|
|
|
|
|
8-GB |
689375-001 |
|
|
|
|
4-GB |
671613-001 |
|
|
|
|
2-GB |
671612-001 |
|
|
|
|
Processors (include replacement thermal material) |
|
|
|
|
|
Intel Core i7 4770 (3.4-GHz, 8-MB L3 cache) |
727373-001 |
|
|
|
|
Intel Core i5 4670 (3.4-GHz, 6-MB L3 cache) |
727381-001 |
|
|
|
|
Intel Core i5 4570 (3.2-GHz, 6-MB L3 cache) |
727380-001 |
|
|
|
Tower (TWR) chassis spare parts |
15 |
Item |
Description |
Spare part number |
|
|
|
(1) |
Front I/O assembly |
732750-001 |
|
|
|
(2) |
Power switch/LED assembly |
732749-001 |
|
|
|
(3) |
Drive power cable |
732754-001 |
|
|
|
|
Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end |
732753-001 |
|
|
|
|
Hard drive SATA cable, 17.7 inch, 2 straight ends |
639959-001 |
|
|
|
|
SATA cable, 18 inch, 1 straight end, 1 angled end |
646830-001 |
|
|
|
|
DMS-59 to dual VGA cable |
463023-001 |
|
|
|
|
Adapter, DisplayPort to VGA |
632484-001 |
|
|
|
|
Adapter, DisplayPort to DVI |
662723-001 |
|
|
|
|
Adapter, DisplayPort to HDMI |
617450-001 |
|
|
|
|
DisplayPort cable |
487562-001 |
|
|
|
16 |
Chapter 3 Illustrated parts catalog |
Item |
Description |
Spare part number |
|
|
|
(1) |
Fan sink (includes replacement thermal material) |
727142-001 |
|
|
|
(2) |
Solenoid lock |
641498-001 |
|
|
|
(3) |
Speaker |
645330-001 |
|
|
|
(4) |
Hood sensor |
638816-001 |
|
|
|
(5) |
Fan |
727135-001 |
|
|
|
|
Optical drive bezel blank |
732770-001 |
|
|
|
|
Printer port, PCI card |
638817-001 |
|
|
|
|
HP Ultraslim Keyed Cable Lock |
703372-001 |
|
|
|
|
Hard drive conversion bracket |
397117-001 |
|
|
|
|
Serial port, PCI card |
638815-001 |
|
|
|
|
USB powered speakers |
636917-001 |
|
|
|
|
Mouse |
|
|
|
|
|
PS2, optical |
674315-001 |
|
|
|
|
USB, HP Elite |
674318-001 |
|
|
|
|
Washable |
724795-001 |
|
|
|
|
Wireless, HP Elite |
674317-001 |
|
|
|
|
USB, optical |
674316-001 |
|
|
|
|
Foot kit |
460890-001 |
|
|
|
Tower (TWR) chassis spare parts |
17 |
Item Description |
Spare part number |
|
|
Keyboard |
|
|
|
PS/2 |
724718-xx1 |
|
|
USB |
724720-xx1 |
|
|
USB, wireless |
724722-xx1 |
|
|
Smart card |
701427-xx1 |
|
|
Wireless keyboard, mouse, and dongle |
730323-xx1 |
|
|
Description |
Spare part number |
||
|
|
||
Hard drive |
|
||
|
|
|
|
2 |
TB, 7200 rpm |
616608-001 |
|
|
|
|
|
1 |
TB, hybrid SSD |
724937-001 |
|
|
|
|
|
1 |
TB, 10000 rpm |
719106-001 |
|
|
|
|
|
1 |
TB, 7200 rpm |
613202-001 |
|
|
|
|
|
750 |
GB, 7200 rpm, hybrid SSD |
719105-001 |
|
|
|
|
|
500 |
GB, 10000 rpm |
683923-001 |
|
|
|
|
|
500 |
GB, 7200 rpm, self-encrypting (SED) |
696442-001 |
|
|
|
|
|
500 |
GB, hybrid SSD |
724938-001 |
|
|
|
|
|
256 |
GB Solid-state Drive (SSD), self-encrypting (SED) |
680020-001 |
|
|
|
|
|
128 |
GB Solid-state Drive (SSD) |
665961-001 |
|
|
|
||
32 GB mSATA drive |
686616-001 |
||
|
|
||
Optical drive |
|
||
|
|
||
Blu-ray BD-RW SuperMulti XL Drive |
719157-001 |
||
|
|
||
DVD±RW drive |
657958-001 |
||
|
|
||
DVD-ROM drive |
608394-001 |
||
|
|
|
|
18 |
Chapter 3 Illustrated parts catalog |