HP Dv7-2040us, Dv7-2170us, Pavilion dv7 Maintenance And Service Manual

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HP Pavilion dv7 Entertainment PC

Maintenance and Service Guide

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AMD Athlon and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license.. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2009

Document Part Number: 532394-001

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

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Table of contents

1 Product description

2 Components

Top components ................................................................................................................................... 7

Display components ............................................................................................................ 7

TouchPad ............................................................................................................................ 8

Buttons and fingerprint reader (select models only) ............................................................ 9

Keys ................................................................................................................................... 10

Lights ................................................................................................................................. 11

Front components .............................................................................................................................. 13

Rear component ................................................................................................................................. 14

Right-side components ....................................................................................................................... 14

Left-side components ......................................................................................................................... 15

Bottom components ........................................................................................................................... 16

3 Illustrated parts catalog

Service tag ......................................................................................................................................... 17

Computer major components ............................................................................................................. 18

Display assembly components ........................................................................................................... 26

Flush glass display assembly spare parts ......................................................................... 26

Cable Kit ............................................................................................................................................ 28

Mass storage devices ......................................................................................................................... 29

Miscellaneous parts ............................................................................................................................ 30

Sequential part number listing ............................................................................................................ 30

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 37

Tools required .................................................................................................................... 37

Service considerations ....................................................................................................... 37

Plastic parts ....................................................................................................... 37

Cables and connectors ..................................................................................... 38

Drive handling ................................................................................................... 38

Grounding guidelines ......................................................................................................... 39

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Electrostatic discharge damage ........................................................................ 39

Packaging and transporting guidelines ............................................. 40

Workstation guidelines ..................................................................... 40

Equipment guidelines ....................................................................... 41

Component replacement procedures ................................................................................................. 42

Service tag ......................................................................................................................... 42

Computer feet .................................................................................................................... 43

Battery ............................................................................................................................... 44

Optical drive ....................................................................................................................... 45

Primary hard drive cover .................................................................................................... 46

Hard drive .......................................................................................................................... 48

WLAN module .................................................................................................................... 50

RTC battery ....................................................................................................................... 53

Memory module ................................................................................................................. 54

Secondary hard drive cover ............................................................................................... 56

TV tuner module ................................................................................................................ 57

Switch cover and keyboard ................................................................................................ 59

Power button board ........................................................................................................... 64

Speaker assembly ............................................................................................................. 65

Bluetooth module ............................................................................................................... 66

Display assembly ............................................................................................................... 67

Top cover ........................................................................................................................... 74

Modem module .................................................................................................................. 77

System board ..................................................................................................................... 79

Audio/infrared board .......................................................................................................... 82

USB board ......................................................................................................................... 84

Subwoofer .......................................................................................................................... 86

TV tuner module cable ....................................................................................................... 87

Modem module cable ........................................................................................................ 88

Power connector cable ...................................................................................................... 90

Fan/heat sink assembly ..................................................................................................... 91

Processor ........................................................................................................................... 95

5 Setup Utility

Starting the Setup Utility ..................................................................................................................... 97

Using the Setup Utility ........................................................................................................................ 98

Changing the language of the Setup Utility ....................................................................... 98

Navigating and selecting in the Setup Utility ...................................................................... 98

Displaying system information ........................................................................................... 99

Restoring default settings in the Setup Utility .................................................................... 99

Exiting the Setup Utility ...................................................................................................... 99

Setup Utility menus .......................................................................................................................... 101

Main menu ....................................................................................................................... 101

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Security menu .................................................................................................................. 101

System Configuration menu ............................................................................................ 101

Diagnostics menu ............................................................................................................ 102

6 Specifications

Computer specifications ................................................................................................................... 103

17.3-inch, HD+ AntiGlare display specifications (some models also support flush glass panel

cover) .............................................................................................................................................. 104

17.3-inch HD+ BrightView display specifications ............................................................................. 105

Hard drive specifications .................................................................................................................. 106

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications ........................................................ 107

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 108

System DMA specifications, AMD .................................................................................................... 109

System interrupt specifications, AMD discrete graphics .................................................................. 109

System interrupt specifications, AMD UMA graphics ....................................................................... 110

System I/O address specifications, AMD ......................................................................................... 111

System memory map specifications, AMD discrete graphics ........................................................... 113

System memory map specifications, AMD UMA graphics ............................................................... 114

7 Screw listing

Phillips PM2.5×7.0 screw ................................................................................................................. 116

Phillips PM2.5×6.0 captive screw ..................................................................................................... 119

Phillips PM2.0×4.0 screw ................................................................................................................. 121

Phillips PM2.0×4.0 screw ................................................................................................................. 122

Phillips PM2.5x4.0 screw ................................................................................................................. 123

Phillips PM2.5×4.0 screw ................................................................................................................. 124

Phillips PM3.0×4.0 screw ................................................................................................................. 125

Phillips PM2.0x3.0 screw ................................................................................................................. 126

PM2.5x5.0 screw (black) .................................................................................................................. 129

PM2.5x5.0 screw (silver) .................................................................................................................. 129

PM2.5x5.0 broadhead screw (black) ................................................................................................ 131

PM2.5x5.0 broadhead screw (silver) ................................................................................................ 132

PM2.0x2.0 broadhead screw ............................................................................................................ 133

8 Backup and Recovery

Recovering system information ........................................................................................................ 134

Creating recovery discs ................................................................................................... 135

Backing up your information ............................................................................................................. 136

When to back up .............................................................................................................. 136

Backup suggestions ......................................................................................................... 136

Using system restore points ............................................................................................ 136

When to create restore points ......................................................................... 136

Create a system restore point ......................................................................... 137

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Restore to a previous date and time ............................................................... 137

Performing a recovery ...................................................................................................................... 138

Recovering from the recovery discs ................................................................................ 138

Recovering from the dedicated recovery partition (select models only) .......................... 138

9 Connector pin assignments

1394 ................................................................................................................................................. 139

Audio-in (microphone) ...................................................................................................................... 139

Audio-out (headphone) ..................................................................................................................... 140

External monitor ............................................................................................................................... 140

HDMI ................................................................................................................................................ 141

RJ-11 (modem) ................................................................................................................................ 142

RJ-45 (network) ................................................................................................................................ 142

Universal Serial Bus ......................................................................................................................... 143

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 144

Requirements for specific countries or regions ................................................................................ 145

11 Recycling

Battery .............................................................................................................................................. 146

Display .............................................................................................................................................. 146

Index ................................................................................................................................................................. 152

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1 Product description

Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Product Name HP Pavilion dv7 Entertainment PC √ √ √

Processors AMD Turion™ X2 Ultra Dual-Core ZM-86, 35-

W, 2.40-GHz with 2-MB L2 cache

√ √ √

AMD Turion X2 Ultra Dual-Core ZM–85, 35-W,

2.30-GHz with 2-MB L2 cache

NOTE: This processor is scheduled to launch

at a later date.

AMD Turion X2 Ultra Dual-Core ZM-84, 35-W,

2.30-GHz, with 2-MB L2 cache

√ √ √

AMD Turion X2 Ultra Dual-Core RM-75, 35-W,

2.20-GHz, with 1-MB L2 cache

NOTE: This processor is scheduled to launch

at a later date.

AMD Turion X2 Ultra Dual-Core RM-74, 35-W,

2.20-GHz, with 1-MB L2 cache

√ √ √

AMD Athlon™ X2 Dual-Core QL-64, 35-W, 2.1-

GHz with 1–MB L2 cache

√ √ √

AMD Athlon X2 Dual-Core QL-65, 35-W, 2.1-

GHz with 1–MB L2 cache

NOTE: This processor is scheduled to launch

at a later date.

Chipset Northbridge: AMD M770 chipset, ATI Radeon

Discrete graphics

√ √

Northbridge: AMD M780G chipset, ATI Radeon

UMA graphics

√

Southbridge: AMD SB700 √√√

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Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Graphics AMD internal graphics with Unified

MemoryAarchitecture (UMA), ATI discrete PCI Express graphics with discrete graphics subsystem memory

Unified memory architecture (UMA) with shared

video memory:

●

Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory

●

Up to 251 MB of graphics subsystem memory on computer models equipped with 1024 MB or more of main system memory

●

Memory size is dynamic change

√

Discrete graphics subsystem memory:

●

ATI Mobility Radeon HD 4650 (M96) with 1024 MB of dedicated video memory

●

ATI Mobility Radeon HD 4530 (M92) with 512 MB of dedicated video memory

√ √

Support for Blu-ray Disc playback with HD

Decode and DX10 support

√ √ √

Panels 16:9 Ultra-wide aspect ratio √ √ √

●

17.3-inch, HD+ (1600 × 900) AntiGlare LED

√ √ √

●

17.3-inch, HD+ (1600 × 900) BrightView LED

√ √ √

●

Flush glass panel cover support on AntiGlare panels

√ √ √

●

Support for lighted logo on top bezel

√ √ √

●

Typical brightness 220 nits

√ √ √

Memory 2 SODIMM slots—customer accessible/

upgradable

√ √ √

PC2-6400, 800-MHz, DDR2 √ √ √

Dual-channel support √√√

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Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Supports up to 8192 MB system memory

●

8192-MB total system memory (4096 MB × 2, dual-channel)

●

6144-MB total system memory (2048 MB × 1 + 4096 MB × 1)

●

4096-MB total system memory (2048 MB × 2, dual-channel)

●

3072-MB total system memory (2048 MB × 1 + 1024 MB × 1)

●

2048-MB total system memory (1024 MB × 2)

●

2048-MB total system memory (2048 MB × 1)

●

1024-MB total system memory (1024 MB × 1)

√ √ √

Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-

cm (2.50-inch) hard drives

√ √ √

Supports up to 2 hard drives √ √ √

Support for HP ProtectSmart Hard

Drive Protection

√ √ √

Dual hard drive configurations:

●

1-TB (500-GB, 5400-rpm × 2)

●

640-GB (320-GB, 7200-rpm × 2)

●

640-GB (320-GB, 5400-rpm × 2)

●

500-GB (250-GB, 7200-rpm × 2)

●

500-GB (250-GB, 5400-rpm × 2)

√ √ √

Single hard drive configurations:

●

500-GB, 5400-rpm

●

320-GB, 7200-rpm

●

320-GB, 5400-rpm

●

250-GB, 7200-rpm

●

250-GB, 5400-rpm

√ √ √

Optical drives 12.7-mm tray load √√√

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Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Serial ATA √ √ √

Fixed (1 screw for removal) √ √ √

Support for the following optical drives:

●

DVD±R/RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

●

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive

●

Blu-ray ROM DVD±R/RW SuperMulti DL Drive

√ √ √

Webcam Low-light VGA camera √ √ √

Fixed (no tilt) √ √ √

Activity LED √ √ √

640 × 480 by 24 frames per second √ √ √

Microphone 2 omnidirectional digital microphones, dual

array with appropriate software (supports beam forming, echo cancellation, and noise suppression)

√ √ √

Audio HD Audio (IDT) √ √ √

Integrated subwoofer √ √

Supports Microsoft Premium Requirements √ √ √

Pavilion-branded Altec Lansing speakers √ √ √

Modem 56K V.92 data/fax modem (select models only) √ √ √

Supports all world-wide certification

requirements

Ethernet Integrated Realtek 10/100/1000 network

interface card (NIC)

√ √

Integrated Realtek 10/100 NIC √

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

2 wireless antennas built into display assembly

Broadcom 4322 802.11a/b/g/n WLAN module √ √ √

Broadcom 4322 802.11a/b/g/n + Bluetooth®

WLAN module

√ √ √

Broadcom BCM4312 802.11b/g WLAN module √√√

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Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Broadcom BCM4312 802.11b/g + Bluetooth

WLAN module

√ √ √

Wireless Integrated DVB-T TV tuner module* (select

models only)

√ √

Support for TV tuner antennas for both DVB-T

and ATSC/NTSC*

√ √

*There is no Athlon processor support for a TV tuner on discrete and UMA system boards. For TV tuners

on computers equipped with an Athlon processor and the Blu-ray optical drive, the Athlon processor only supports dual-channel memory.

External media card

One ExpressCard 54 slot √ √ √

Digital Media Slot supports Secure Digital (SD)

Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), and xD

√ √ √

Ports Audio-in (stereo microphone) √ √ √

Audio-out (stereo headphone) √ √ √

Audio-out (stereo headphone with S/PDIF) √ √ √

Consumer infrared √ √ √

eSATA/USB √ √ √

High-Definition Multimedia Interface (HDMI)

v1.3 supporting 1080p with HDCP key

√ √ √

IEEE 1394a √ √

RJ-11 (modem); select models only √ √ √

RJ-45 (Ethernet); includes link and activity

lights

√ √ √

TV tuner antenna (select models only) √ √

USB 2.0 √ √ √

VGA (Dsub 15-pin) √ √ √

Supports 1920 x 1200 external resolution @

75Hz

√ √

Supports 1600 x 200 external resolution @

75Hz

√

2-pin AC power for 90-W AC adapter √ √ √

Docking Expansion port 3 supports the HP xb3000

Notebook Expansion Base and HP Notebook QuickDock

√√√

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Category Description Computer

models equipped with M96 system board and graphics subsystems with discrete memory

Computer models equipped with M92 system board and graphics subsystems with discrete memory

Computer models equipped with graphics subsystems with UMA memory

Keyboard/ pointing devices

17-inch full-size keyboard with numeric keypad √ √ √

Touchpad supports 2-way scrolling √ √ √

Taps enabled as default √ √ √

Power requirements

8-cell 2.55-Ah Li-ion battery √ √ √

6-cell 2.20-Ah Li-ion battery √ √ √

90-W AC adapter with localized cable plug

support (2-wire plug with ground pin, supports 2-pin DC connector)

√ √ √

65-W AC adapter with localized cable plug

support (2-wire plug with ground pin, supports 2-pin DC connector)

√ √ √

Security Security cable slot √ √ √

Fingerprint reader with Digital Persona

Software support (select models only)

√ √ √

Operating system

Preinstalled:

Windows Vista® Business (32 bit) √ √ √

Windows Vista Premium (32 bit) √ √ √

Windows Vista Premium (64 bit) √ √ √

Windows Vista Ultimate (64 bit) √ √ √

Serviceability AC adapter √ √ √

Battery (system) √ √ √

Hard drives (2) √ √ √

Memory module √ √ √

Mini Card components for built-in WLAN/

WWAN and integrated TV tuner components

√ √ √

Optical drive √√√

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2 Components

Top components

Display components

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while

the power is on.

(2) Wireless antennas (3) (select models only) Send and receive signals from one or more wireless devices.

NOTE: The antennas are not visible from the outside of the

computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regularoty, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records audio and video and captures still photographs.

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TouchPad

Component Description

(1) TouchPad light

●

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

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Buttons and fingerprint reader (select models only)

Component Description

(1) Power button*

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control

Panel > System and Maintenance > Power Options.

(2) Speakers (2) Produce sound.

(3) Volume mute button Mutes and restores speaker sound.

(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease

volume and to the right to increase volume. You can also tap the minus (-) sign on the scroll zone to decrease volume, or tap the plus (+) sign on the scroll zone to increase volume.

(5) Previous/rewind button

●

Plays the previous track or chapter when the button is pressed once.

●

Rewinds media when the button is pressed in combination with the fn key.

(6) Play/pause button Plays or pauses media.

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Component Description

(7) Next/fast forward button

●

Plays the next track or chapter when the button is pressed once.

●

Fast forwards media when pressed in combination with the

fn key.

(8) Stop button Stops playback.

(9) Wireless button Turns the wireless feature on or off but does not create a wireless

connection.

NOTE: To establish a wireless connection, a wireless network

must already be set up.

(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

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Lights

Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)*

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(3) Volume mute light

●

White: Computer sound is on.

●

Amber: Computer sound is off.

(4) Volume down light On: The volume scroll zone is being used to decrease speaker

volume.

(5) Volume up light On: The volume scroll zone is being used to increase speaker

volume.

(6) Wireless light

●

On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Off: All wireless devices are off.

(7) Num lock light The integrated numeric keypad is enabled, or num lock is enabled

on a connected optional numeric keypad.

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Component Description

(8) Battery light

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(9) Drive light

●

Blinking: The hard drive or optical drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

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Front components

Component Description

(1) Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(2) Battery light

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

(3) Drive light

●

Blinking: The hard drive or optical drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

(4) Consumer infrared lens Receives a signal from the remote control.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located

in Help and Support.

Front components 13

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Rear component

Component Description

Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Component Description

(1) Optical drive Reads optical discs and, on select models, also writes to optical

discs.

(2) Optical drive light Blinking: The optical drive is being accessed.

(3) USB ports (2) Connect optional USB devices.

(4) TV antenna/cable jack (select models only) Connects a TV antenna, a digital cable device, or a satellite device

that receives standard or high-definition TV broadcasts.

(5) RJ-11 (modem) jack (select models only) Connects a modem cable.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(7) AC adapter light

●

On: The computer is connected to external power.

●

Off: The computer is not connected to external power.

(8) Power connector Connects an AC adapter.

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Left-side components

Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Expansion port 3 Connects the computer to an optional docking device or an optional

expansion product.

NOTE: The computer has only one expansion port. The term

expansion port 3 describes the type of expansion port.

(3) RJ-45 (network) jack Connects a network cable.

(4) HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio component.

(5) eSATA/USB port (select models only) Connects an optional high-performance eSATA component, such

as an eSATA external hard drive, or connects an optional USB device.

NOTE: Depending on your computer model, the computer may

include a USB port only.

(6) USB port Connects an optional USB device.

(7) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as a

camcorder.

(8) Digital Media Slot light On: A digital card is being accessed.

(9) Digital Media Slot Supports the following optional digital card formats:

●

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

xD-Picture Card (XD)

●

xD-Picture Card (XD) Type H

●

xD-Picture Card (XD) Type M

(10) ExpressCard slot Supports optional ExpressCard/54 cards.

Left-side components 15

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Bottom components

Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) Vents (9) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) Secondary hard drive bay Holds an optional secondary hard drive.

(5) Integrated subwoofer Contains the subwoofer speaker.

(6) Primary hard drive bay Holds the primary hard drive, the memory module slots, and the

WLAN module (select models only).

CAUTION: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

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3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

Service tag 17

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Computer major components

Item Description Spare part number

(1) 17.3-inch display assembly (includes wireless antenna transceivers and cables)

HD+ flush glass AntiGlare display assembly with webcam and 2 microphones,

Moonlight White

516296-001

18 Chapter 3 Illustrated parts catalog

Page 27

Item Description Spare part number

HD+ flush glass AntiGlare display assembly with webcam and 2 microphones,

Espresso Black

519260-001

HD+ BrightView display assembly with webcam and 2 microphones, Moonlight White 516295-001

HD+ BrightView display assembly with webcam and 2 microphones, Espresso Black 519259-001

NOTE: See Display assembly componentson page 26 for more information on display assembly spare part

numbers.

Display enclosure, Espresso Black 519261-001

Display enclosure, Moonlight White 516304-001

Display Cable Kit 516307-001

Display Hinge Kit 516306-001

Display Screw Kit 516309-001

Display Rubber Kit 516308-001

Display bezel 516305-001

Webcam/microphone module 516312-001

(2) Switch cover, Moonlight White (includes LED board and cable) 516300-001

Switch cover, Espresso Black (includes LED board and cable) 519269-001

(3) Power button board (includes UMA cable) 518165-001

(4) Keyboard (includes keyboard cable)

Keyboards in Expresso Black color and painted finish

Denmark, Norway, and Sweden 519266-DH1

French Canada 519266-121

Keyboards in Espresso Black color and molded finish

Belgium 519265-A41

France 519265-051

Germany 519265-041

Italy 519265-061

The Netherlands 519265-B31

Portugal 519265-131

Spain 519265-071

Switzerland 519265-111

Turkey 519265-141

The United Kingdom 519265-031

The United States 519265-001

Keyboards in Moonlight White color and molded finish

Belgium 516356-A41

Computer major components 19

Page 28

Item Description Spare part number

France 516356-051

Germany 516356-041

Italy 516356-061

The Netherlands 516356-B31

Portugal 516356-131

Spain 516356-071

Switzerland 516356-BG1

Turkey 516356-141

The United Kingdom 516356-031

The United States 516356-001

Keyboards in Moonlight White color and painted finish

Belgium 516357-A41

Denmark, Norway, and Sweden 516357-DH1

France 516357-051

French Canada 516357-121

Germany 516357-041

Italy 516357-061

The Netherlands 516357-B31

Portugal 516357-131

Spain 516357-071

Switzerland 516357-111

Turkey 516357-141

The United Kingdom 516357-031

The United States 516357-001

(5) Bluetooth® module

NOTE: The Bluetooth module kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 537857-001. See

Cable Kit on page 28 for more Cable Kit spare part information.

483113-001

(6) Speaker assembly 531902-001

(7) Top cover (includes TouchPad and TouchPad buttons)

Top cover with fingerprint reader and TouchPad, Espresso Black 519267-001

Top cover with fingerprint reader and TouchPad, Moonlight White 516299-001

Top cover with TouchPad, Espresso Black 519268-001

Top cover with TouchPad, Moonlight White 516360-001

(8) Fan/heat sink assembly (includes fan/heat sink)

20 Chapter 3 Illustrated parts catalog

Page 29

Item Description Spare part number

Thermal module, discrete 533735-001

Thermal module, UMA 533736-001

(9) Processor (includes replacement thermal material)

●

AMD Turion™ X2 Ultra Dual-Core ZM-84, 35-W, 2.3-GHz with 2-MB L2 cache

507975-001

●

AMD Turion X2 Ultra Dual-Core ZM-85, 35-W, 2.30-GHz with 2-MB L2 cache

532119-001

●

AMD Turion X2 Ultra Dual-Core ZM-86, 35-W, 2.40-GHz with 2-MB L2 cache

507974-001

●

AMD Turion X2 Ultra Dual-Core RM-74, 35-W, 2.20-GHz with 1-MB L2 cache

507979-001

●

AMD Turion X2 Ultra Dual-Core RM-75, 35-W, 2.20-GHz with 1-MB L2 cache

532120-001

●

AMD Athlon™ X2 Dual-Core QL-64, 35-W, 2.10-GHz with 1-MB L2 cache

506053-001

●

AMD Athlon X2 Dual-Core QL-65, 35-W, 2.10-GHz with 1-MB L2 cache

532121-001

(10) Fingerprint reader board

(11) TV tuner module cable

NOTE: The TV tuner module cable is included in the Cable Kit, spare part number

537857-001. See

Cable Kit on page 28 for more Cable Kit spare part information.

(12) System board (includes replacement thermal material):

●

With discrete graphics subsystem and 1 GB of dedicated memory

509403-001

●

With discrete graphics subsystem and 512 MB of dedicated memory

509404-001

●

With UMA graphics subsystem and shared memory

509402-001

(13) Modem module, for use in all countries and regions except Australia and New

Zealand

NOTE: The modem module spare parts kit does not include a modem module cable.

The modem module cable is included in the Cable Kit, spare part number 537857 -001. See

Cable Kit on page 28 for more Cable Kit spare part information.

510100-001

(14) USB connector

USB board (not illustrated) (includes cable) 518168-001

(15) Modem board

(16) Optical drive board 533734-001

(17) Base enclosure (includes rubber feet) 516297-001

(18) Audio board (includes cable) 518166-001

(19) Subwoofer 531911-001

(20) Optical drive (includes bezel and bracket)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 504921-001

Blu-ray ROM DVD±R/RW SuperMulti DL Drive 509420-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509419-001

Optical drive board 533734-001

Computer major components 21

Page 30

Item Description Spare part number

(21) DVB-T TV tuner module

NOTE: The TV tuner module spare part kit does not include a TV tuner module cable.

The TV tuner module cable is included in the Cable Kit, spare part number 537857-001. See

Cable Kit on page 28 for more spare part information.

482899-003

TV tuner antenna cable with PAL jack (not illustrated) 482900-002

TV tuner remote control with teletext, full function (not illustrated) 465541-001

(22) Hard drives (Support for both primary and secondary hard drives. Each hard drive includes left and right bracket

rails, connector cable, Mylar cover with tab, and 4 rubber isolators)

●

500-GB, 5400-rpm

509417-001

●

320-GB, 7200-rpm

509413-001

●

320-GB, 5400-rpm

509415-001

●

250-GB, 7200-rpm

509412-001

●

250-GB, 5400-rpm

509414-001

Hard Drive Hardware Kit (not illustrated, includes Mylar cover with tab and left and

right bracket rails, connector cable, screws, and 4 rubber isolators)

517639-001

(23) RTC battery 449729-001

(24) Memory modules (800-MHz, PC2-6400, 2-SODIMM)

4096-MB memory module 509411-001

2048-MB memory module 509410-001

1024-MB memory module 509409-001

Hard drive covers for primary and secondary hard drives 518162-001

(25) Secondary hard drive cover

(26) Primary hard drive cover

(27) WLAN module

Broadcom 4312 802.11b/g WLAN module:

●

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504593-001

22 Chapter 3 Illustrated parts catalog

Page 31

Item Description Spare part number

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504593-002

Broadcom 4322 802.11a/b/g/n WLAN module:

●

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504664-001

Computer major components 23

Page 32

Item Description Spare part number

●

504664-002

Atheros 9285G 802.11b/g WiFi Adapter:

●

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

518436-001

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518436-002

24 Chapter 3 Illustrated parts catalog

Page 33

Item Description Spare part number

Atheros 9280AGN 802.11a/b/g/n WiFi Adapter:

●

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

518437-001

●

518437-002

(28) Battery

8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 509422-001

6-cell, 47-Wh, 2.2-Ah Li-ion battery for use with all computer models 509423-001

Cable Kit

NOTE: See

Cable Kit on page 28 for more information on cables included in the

Cable Kit.

537857-001

ExpressCard slot bezel (not illustrated) 516324-001

Rubber Kit (not illustrated) (includes 4 base enclosure rubber feet) 516326-001

Screw Kit (not illustrated) 516327-001

Computer major components 25

Page 34

Display assembly components

Flush glass display assembly spare parts

Item Description Spare part number

(1) Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable)

Moonlight White display enclosure 516304-001

Espresso Black display enclosure 519262-001

(2) Wireless antenna transceivers and cables included with display enclosure

(3) Webcam/microphone module 516448-001

(4) Hinge vertical bracket (included with hinge horizontal bracket, spare part number

516444-001)

(5) Hinge horizontal bracket (includes left and right hinges) 516444-001

(6) Microphone

Display Cable Kit (not illustrated) includes display panel cable, and microphone

receiver and cable

516307-001

(7) Display panel cable (included in Display Cable Kit, spare part number 516307-001)

26 Chapter 3 Illustrated parts catalog

Page 35

Item Description Spare part number

(8) Display panel

Display Cable Kit (not illustrated), includes display panel cable, and microphone

receiver and cable

516307-001

Display Rubber Kit (not illustrated), includes display bezel rubber screw covers 516308-001

Display Screw Kit (not illustrated) 531764-001

Display assembly components 27

Page 36

Cable Kit

Item Description Spare part number

Cable Kit 537857-001

(1) Bluetooth module cable

(2) TV tuner module cable and connector

(3) Modem module cable and RJ-11 jack

28 Chapter 3 Illustrated parts catalog

Page 37

Mass storage devices

Item Description Spare part number

(1) Hard drive (Support for both primary and secondary hard drives. Each hard drive includes left and right bracket

rails, connector cable, Mylar cover with tab, and 4 rubber isolators):

●

500-GB, 5400-rpm

509417-001

●

320-GB, 7200-rpm

509413-001

●

320-GB, 5400-rpm

509415-001

●

250-GB, 7200-rpm

509412-001

●

250-GB, 5400-rpm

509414-001

Hard Drive Hardware Kit (not illustrated), includes left and right bracket rails,

connector cable, Mylar cover with tab, screws, and 4 rubber isolators

517639-001

(2) Optical drive (includes bezel and bracket)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 509421-001

Blu-ray ROM DVD±R/RW SuperMuilti DL Drive 509420-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509419-001

Mass storage devices 29

Page 38

Miscellaneous parts

Description Spare part number

AC adapters

90-W AC adapter

463955-001

65-W AC adapter 463958-001

Power cords:

Belgium, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

490371-021

Canada, French Canada, Latin America, Thailand, and the United States 490371-001

Denmark 490371-081

Italy 490371-061

Switzerland 490371-111

The United Kingdom and Singapore 490371-031

Remote control

Full-function remote control with teletext

465541-001

Screw Kit

●

Phillips PM3.0×4.0 screw

●

Phillips PM2.5×7.0 screw

●

Phillips PM2.0×3.0 screw

●

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.5x5.0 screw

●

Phillips PM2.5x5.0 broadhead screw

●

Phillips PM2.0x2.0 broadhead screw

516327-001

Sequential part number listing

Spare part number

Description

449729-001 RTC battery

463955-001 90-W AC adapter

463958-001 65-W AC adapter

465541-001 Full-function remote control with teletext

482899-003 DVB-T TV tuner module, integrated

30 Chapter 3 Illustrated parts catalog

Page 39

Spare part number

Description

482900-002 TV tuner antenna cable with PAL Jack

483113-001 Bluetooth module (does not include a Bluetooth module cable)

NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 537857-001. See

Cable Kit on page 28 for more Cable Kit spare part information.

490371-001 Power cord, 3-pin, for use in Canada, French Canada, Latin America, Thailand, and the United States

490371-021 Power cord, 3-pin, for use in Belgium, Finland, France, Germany, Greece, the Netherlands, Norway,

Portugal, Spain, and Sweden

490371-031 Power cord, 3-pin, for use in the United Kingdom and Singapore

490371-061 Power cord, 3-pin, for use in Italy

490371-081 Power cord, 3-pin, for use in Denmark

490371-111 Power cord, 3-pin, for use in Switzerland

504593-001 Broadcom 4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada,

the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504593-002 Broadcom 4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664–001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada,

the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Sequential part number listing 31

Page 40

Spare part number

Description

504664-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,

506053-001 AMD Athlon X2 Dual-Core QL-64, 35-W, 2.10-GHz processor with 1-MB L2 cache

507974-001 AMD Turion X2 Ultra Dual-Core ZM-86, 35-W, 2.40-GHz processor with 2-MB Lx cache

507975-001 AMD Turion X2 Ultra Dual-Core ZM-84, 35-W, 2.30–GHz processor with 2-MB L2 cache

507979-001 AMD Turion X2 Ultra Dual-Core RM-74, 35-W, 2.20-GHz processor with 1-MB L2 cache

509402-001 System board with UMA graphics subsystem and shared memory (includes replacement thermal

material)

509403-001 System board with discrete graphics subsystem and 1 GB of dedicated memory (includes replacement

thermal material)

509404-001 System board with discrete graphics subsystem and 512 MB of dedicated memory (includes replacement

thermal material)

509407-001 17.3-inch raw display panel with HD+ BrightView LED

509409-001 Memory module, 800-MHz, PC2-6400, 1024-MB

509410-001 Memory module, 800-MHz, PC2-6400, 2048-MB

509411-001 Memory module, 800-MHz, PC2-6400, 4096-MB

509412-001 250-GB, 7200-rpm hard drive (includes bracket)

509413-001 320-GB, 7200-rpm hard drive (includes bracket)

509414-001 250-GB, 5400-rpm hard drive (includes bracket)

509415-001 320-GB, 5400-rpm hard drive (includes bracket)

509417-001 500-GB, 5400-rpm hard drive (includes bracket)

509419-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

509420-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive

509421-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive

509422-001 8-cell 73-Wh, 2.55-Ah Li-on battery

32 Chapter 3 Illustrated parts catalog

Page 41

Spare part number

Description

509423-001 6-cell 47-Wh, 2.2-Ah Li-on battery

510100-001 Modem module for use in all countries and regions except Australia and New Zealand

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 537857-001. See

Cable Kit on page 28 for more

Cable Kit spare part information.

516295-001 17.3-inch HD+ BrightView display assembly with webcam and 2 microphones, Moonlight White (includes

wireless antenna transceivers and cables)

516296-001 17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones, Moonlight White

(includes wireless antenna transceivers and cables)

516297-001 Base enclosure (includes rubber feet)

516299-001 Top cover with fingerprint reader, TouchPad and TouchPad buttons, Moonlight White

516300-001 Switch cover, Moonlight White (includes LED board and cable)

516304-001 Display enclosure, Moonlight White

516305-001 Display bezel

516306-001 Display Hinge Kit

516307-001 Display Cable Kit

516308-001 Display Rubber Kit

516309-001 Display Screw Kit

516312-001 Webcam/microphone module

516324-001 ExpressCard slot bezel

516326-001 Rubber Kit

516327-001 Screw Kit

516356-001 Moonlight White keyboard with molded finish for use in the United States

516356-031 Moonlight White keyboard with molded finish for use in the United Kingdom

516356-041 Moonlight White keyboard with molded finish for use in Germany

516356-051 Moonlight White keyboard with molded finish for use in France

516356-061 Moonlight White keyboard with molded finish for use in Italy

516356-071 Moonlight White keyboard with molded finish for use in Spain

516356-131 Moonlight White keyboard with molded finish for use in Portugal

516356-141 Moonlight White keyboard with molded finish for use in Turkey

516356-A41 Moonlight White keyboard with molded finish for use in Belgium

516356-B31 Moonlight White keyboard with molded finish for use in the Netherlands

516356-BG1 Moonlight White keyboard with molded finish for use in Switzerland

516357-001 Moonlight White keyboard with paint finish for use in the United States

516357-031 Moonlight White keyboard with paint finish for use in the United Kingdom

Sequential part number listing 33

Page 42

Spare part number

Description

516357-041 Moonlight White keyboard with paint finish for use in Germany

516357-051 Moonlight White keyboard with paint finish for use in France

516357-061 Moonlight White keyboard with paint finish for use in Italy

516357-071 Moonlight White keyboard with paint finish for use in Spain

516357-111 Moonlight White keyboard with paint finish for use in Switzerland

516357-121 Moonlight White keyboard with paint finish for use in French Canada

516357-131 Moonlight White keyboard with paint finish for use in Portugal

516357-141 Moonlight White keyboard with paint finish for use in Turkey

516357-A41 Moonlight White keyboard with paint finish for use in Belgium

516357-B31 Moonlight White keyboard with paint finish for use in the Netherlands

516357-DH1 Moonlight White keyboard with paint finish for use in Denmark, Norway, and Sweden

516360-001 Top cover with TouchPad and TouchPad buttons, Moonlight White

516443-001 Display enclosure for use only with computer models with flush glass display assemblies, Moonlight

White

516444-001 Display Hinge Kit for use only with computer models with flush glass display assemblies

516448-001 Webcam/microphone module for use only with computer models with flush glass display assemblies

517369-001 Hard Drive Hardware Kit

518162-001 Hard drive cover for use with both primary and secondary hard drives

518165-001 Power button board with cable

518166-001 Audio board with cable

518168-001 USB board with cable

518436-001 Atheros 9285G 802.11b/g WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the

United States, and the U.S. Virgin Islands

34 Chapter 3 Illustrated parts catalog

Page 43

Spare part number

Description

518436-002 Atheros 9285G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua

and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518437-001 Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

518437-002 Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

519259-001 17.3-inch HD+ BrightView display panel with webcam and 2 microphones, Espresso Black

519260-001 17.3-inch HD+ flush glass display panel with AntiGlare, webcam and 2 microphones, Espresso Black

519261-001 Display enclosure, Espresso Black

519262-001 Display enclosure for use only with computer models with Flush Glass display assemblies, Espresso Black

519265-001 Espresso Black keyboard with molded finish for use in the United States

519265-031 Espresso Black keyboard with molded finish for use in the United Kingdom

519265-041 Espresso Black keyboard with molded finish for use in Germany

Sequential part number listing 35

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Spare part number

Description

519265-051 Espresso Black keyboard with molded finish for use in France

519265-061 Espresso Black keyboard with molded finish for use in Italy

519265-071 Espresso Black keyboard with molded finish for use in Spain

519265-111 Espresso Black keyboard with molded finish for use in Switzerland

519265-131 Espresso Black keyboard with molded finish for use in Portugal

519265-141 Espresso Black keyboard with molded finish for use in Turkey

519265-A41 Espresso Black keyboard with molded finish for use in Belgium

519265-B31 Espresso Black keyboard with molded finish for use in the Netherlands

519266-121 Espresso Black keyboard with painted finish for use in French Canada

519266-DH1 Espresso Black keyboard with painted finish for use in Denmark, Norway, and Sweden

519267-001 Top cover with fingerprint reader and TouchPad and TouchPad buttons, Espresso Black

519268-001 Top cover with TouchPad and TouchPad buttons, Espresso Black

519269-001 Switch cover, Espresso Black (includes LED board and cable)

531764-001 Display Screw Kit for use only with computer models with flush glass display assemblies

531877-001 Bottom hinge covers for use only with computer models with flush glass display assemblies

531902-001 Speaker assembly

531909-001 Power connector and cable

531911-001 Subwoofer

532119-001 AMD Turion X2 Ultra Dual-Core ZM-85, 35-W, 2.30-GHz with 2-MB L2 cache

532120-001 AMD Turion X2 Ultra Dual-Core RM-75, 35-W, 2.20-GHz with 1-MB L2 cache

532121-001 AMD Athlon X2 Dual-Core QL-65, 35-W, 2.10-GHz with 1-MB L2 cache

533734-001 Optical drive board

533735-001 Thermal module, discrete (includes fan/heat sink)

533736-001 Thermal module, UMA (includes fan/heat sink)

537857-001 Cable Kit

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4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 37

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Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

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Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 39

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Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

40 Chapter 4 Removal and replacement procedures

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Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 41

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Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

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Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 516326-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

Component replacement procedures 43

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Battery

Description Spare part number

8-cell, 73-Wh, 2.55-Ah Li-ion battery 509422-001

6-cell, 47-Wh, 2.2-Ah Li-ion battery 509423-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the battery (2) upward and remove it from the computer.

To install the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place.

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Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and bracket.

Description Spare part number

Blu-ray ROM Drive with LightScribe DVD±R/RW SuperMulti DL Drive 504921-001

Blu-ray ROM DVD±R/RW SuperMulti DL Drive 509420-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509419-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the optical drive:

1. Position the computer with front toward you.

2. Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to the computer.

3. Remove the optical drive (2).

4. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive

bracket toward you.

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5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical

drive and remove the bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Primary hard drive cover

Description Spare part number

Hard drive cover for use with both primary and secondary hard drives 518162-001

Before removing the primary hard drive cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the primary hard drive cover:

1. Loosen the four Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the

computer.

46 Chapter 4 Removal and replacement procedures

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2. Lift the right side of the hard drive cover (2), and remove the cover (3).

Component replacement procedures 47

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Hard drive

NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar cover

with tab, and 4 rubber isolators.

Description Spare part number

500-GB, 5400-rpm 509417-001

320-GB, 7200-rpm 509413-001

320-GB, 5400-rpm 509415-001

250-GB, 7200-rpm 509412-001

250-GB, 5400-rpm 509414-001

Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators)

517639-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive cover (see

Primary hard drive cover on page 46). If you are

removing the secondary hard drive, remove the secondary hard drive cover also (see

Secondary

hard drive cover on page 56 ).

NOTE: In order to remove the secondary hard drive cover, the primary hard drive cover must be

removed first.

NOTE: This computer has two hard drives in two separate hard drive bays. The following

procedure can be used to remove the hard drive from either hard drive bay.

Remove the hard drive:

1. Use the Mylar tab (1) to slide the hard drive to the left (2), and disconnect the hard drive cable

(3) from the system board.

48 Chapter 4 Removal and replacement procedures

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2. Remove the hard drive (4).

3. If it is necessary to replace the hard drive bracket or any of the hard drive bracket components,

remove the two Phillips PM3.0x4.0 screws (1) from each side of the hard drive.

4. Lift the bracket (2) straight up to remove it from the hard drive.

NOTE: The four rubber isolators (3) located on the ends of the bracket may also be replaced.

Reverse this procedure to install the hard drive.

Component replacement procedures 49

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WLAN module

Description Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504664-001

Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504664-002

Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504593-001

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504593-002

Atheros 9285G 802.11b/g WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

518436-001

50 Chapter 4 Removal and replacement procedures

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Description Spare part number

Atheros 9285G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518436-002

Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

518437-001

Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518437-002

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

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4. Remove the battery (see Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48).

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Disconnect the WLAN antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

gray WLAN antenna cable is connected to the WLAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

3. Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN

module slot.

Reverse this procedure to install a WLAN module.

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RTC battery

Description Spare part number

RTC battery 449729-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive cover (see

Primary hard drive cover on page 46).

Remove the RTC battery:



Pull the RTC battery up to remove it from the socket on the system board.

Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up.

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Memory module

Description Spare part number

4096-MB, 800-MHz, PC2-6400 509411-001

2048-MB, 800-MHz, PC2-6400 509410-001

1024-MB, 800-MHz, PC2-6400 509409-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive cover (see

Primary hard drive cover on page 46).

Remove the memory module:

NOTE: This computer has both primary and expansion memory modules. The primary memory

module is located on the bottom, closest to the system board, and the expansion memory module is located on top of the primary memory module.

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

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Reverse this procedure to install a memory module.

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Secondary hard drive cover

Description Spare part number

Hard drive cover for use with both primary and secondary hard drives 518162-001

Before removing the secondary hard drive cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive cover (see

Primary hard drive cover on page 46).

NOTE: The primary hard drive cover must be removed before the secondary hard drive cover

can be removed.

Remove the secondary hard drive cover:

1. Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the secondary hard drive cover

to the computer.

2. Lift the rear edge (2), and remove the cover (3).

Reverse this procedure to install the secondary hard drive cover.

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TV tuner module

NOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner

module cable is included in the Cable Kit, spare part number 537857-001.

NOTE: The TV tuner external antenna cable is available using spare part number 482900-002 (with

PAL jack).

Description Spare part number

DVB-T TV tuner module 482899-003

Before removing the TV tuner module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive cover (see

Primary hard drive cover on page 46).

6. Remove the secondary hard drive cover (see

Secondary hard drive cover on page 56).

Remove the TV tuner module:

1. Disconnect the TV tuner module antenna cable (1) from the terminal on the TV tuner module.

2. Remove the Phillips PM2.0×4.0 screw (2) that secures the TV tuner module to the computer. (The

edge of the module opposite the slot rises away from the computer.)

3. Remove the TV tuner module (3).

NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the

TV tuner module slot.

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Reverse this procedure to install the TV tuner module.

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Switch cover and keyboard

Description Spare part number

Switch cover, Moonlight White (includes LED board and cable) 516300-001

Switch cover, Espresso Black (includes LED board and cable) 519269-001

Keyboards in Espresso Black color and painted finish

For use in country or region Spare Part number

Denmark, Norway, and Sweden 519266-DH1

French Canada 519266-121

Keyboards in Espresso Black color and molded finish

For use in country or region

Spare part number For use in country or region Spare part number

Belgium 519265-A41 Spain 519265-071

France 519266-051 Switzerland 519265-111

Germany 519265-041 Turkey 519265-141

Italy 519265-061 The United Kingdom 519265-031

The Netherlands 519265-B31 The United States 519265-001

Portugal 519265-131

Keyboards in Moonlight White color and molded finish

For use in country or region

Spare part number For use in country or region Spare part number

Belgium 516356-A41 Spain 516356-071

France 516356-051 Switzerland 516356-BG1

Germany 516356-041 Turkey 516356-141

Italy 516356-061 The United Kingdom 516356-031

The Netherlands 516356-B31 The United States 516356-001

Portugal 516356-131

Keyboards in Moonlight White color and painted finish

For use in country or region

Spare part number For use in country or region Spare part number

Belgium 516357-A41 Portugal 516357-131

Denmark, Norway, and Sweden

516357-DH1 Spain 516357-071

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Keyboards in Moonlight White color and painted finish

France 516357-051 Switzerland 516357-111

French Canada 516357-121 Turkey 516357-141

Germany 516357-041 The United Kingdom 516357-031

Italy 516357-061 The United States 516357-001

The Netherlands 516357-B31

Before removing the switch cover and keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48).

Remove the switch cover and keyboard:

1. Turn the computer upside down with the front facing toward you.

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2. Remove the following screws:

(1) Two Phillips PM2.5×7.0 screws located in the back corners that secure the keyboard to the

computer

(2) Four Phillips PM2.5×4.0 screws located in the battery bay that secure the switch cover to the computer

(3) Three Phillips PM2.5×7.0 screws located in the primary hard drive bay that secure the switch cover to the computer

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Lift the rear edge of the switch cover until it detaches from the computer (1).

6. Slide the switch cover back far enough (2) to access the keyboard screws.

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7. Remove the four Phillips PM2.0×3.0 screws (1) that secure the keyboard to the computer.

8. Lift the rear edge of the keyboard (2) and slide the keyboard (3) back until the keyboard connector

on the system board is accessible.

9. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and

disconnect the cable (2) from the system board.

10. Remove the keyboard.

11. Disconnect the LED board cable (1) from the low insertion force (LIF) connector on the system

board.

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12. Disconnect the power button board cable (2) from the LIF connector on the system board.

13. Remove the switch cover.

Reverse this procedure to install the switch cover and keyboard.

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Power button board

Description Spare part number

Power button board (includes cable) 518165-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48)

6. Remove the switch cover and keyboard (see

Switch cover and keyboard on page 59).

Remove the power button board:

1. Turn the switch cover upside down with the front toward you.

2. Remove the Phillips PM2.0×4.0 screw (1) that secures the power button board to the switch cover.

3. Remove the power button board (2) and cable.

Reverse this procedure to install the power button board.

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Speaker assembly

Description Spare part number

Speaker assembly 531902-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48 )

6. Remove the switch cover and keyboard (see

Switch cover and keyboard on page 59).

Remove the speaker assembly:

1. Disconnect the speaker assembly cable (1) from the system board.

2. Remove the speaker assembly (2).

Reverse this procedure to install the speaker assembly.

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Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 537857-001.

Description Spare part number

Bluetooth module 483113-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48 )

6. Remove the switch cover and keyboard (see

Switch cover and keyboard on page 59).

7. Remove the speaker assembly (see

Speaker assembly on page 65).

Remove the Bluetooth module:

1. Remove the Phillips PM2.0×3.0 screw (1) that secures the Bluetooth module to the computer.

2. Lift the Bluetooth module up (2) and release the Bluetooth cable from the routing channel (3).

3. Disconnect the Bluetooth cable from the system board (4).

Reverse this procedure to install the Bluetooth module.

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Display assembly

NOTE: All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers

and cables.

Description Spare part number

17.3-inch HD+ flush glass, AntiGlare display assembly, Moonlight White 516296-001

17.3-inch HD+ flush glass, AntiGlare display assembly, Espresso Black 519260-001

17.3-inch HD+ BrightView display assembly, Moonlight White 516295-001

17.3-inch HD+ BrightView display assembly, Espresso Black 519259-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the primary hard drive (see

Hard drive on page 48).

6. Disconnect the wireless antenna cables from the WLAN module (see

WLAN module on page 50).

7. Remove the switch cover and keyboard (see

Switch cover and keyboard on page 59).

8. Remove the speaker assembly (see

Speaker assembly on page 65).

Remove the display assembly:

1. Disconnect the display panel cable (1) and the webcam/microphone cable (2) from the system

board.

2. Remove the WLAN antenna cables from the clips (3) built into the top cover.

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3. Disconnect the TV tuner cable from the system board (4).

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

4. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

5. Remove the display assembly (2).

NOTE: Steps 6 through 9 provide display panel removal information for computer models

equipped with BrightView display assemblies. See steps 10 through 14 for display panel removal information for computer models equipped with flush glass display assemblies.

6. If it is necessary to replace the display enclosure or any of the display assembly internal

components on a standard display panel, remove the two rubber screw covers (1) on the display bezel lower edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 516308-001.

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7. Remove the two Phillips PM2.5x7.0 screws (2) that secure the display bezel to the display

assembly.

8. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge of the

display bezel (3) until the bezel disengages from the display enclosure.

9. Remove the display bezel (4). The display bezel is available using spare part number 516305-001.

NOTE: Steps 10 through 14 provide display panel removal information for computer models

equipped with a flush glass display panel. See steps 6 through 9 for display panel removal information for computer models equipped with BrightView display panels.

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10. If it is necessary to replace the display bezel or any of the flush glass display assembly internal

components, remove the following screw covers and screws:

(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 516308-001.

(2) Four Phillips PM2.5x7.0 screws.

11. Separate the bottom edge of the display enclosure from the display bezel (1), and slide the

enclosure down far enough (2) to display the four screws that secure the bottom cover to the display assembly.

12. Remove the four Phillips PM2.5x4.0 screws (3), then remove the bottom cover (4) from the display

assembly.

13. Disconnect the display logo LED cable from the display panel cable (1), and remove the antenna

cables from the display assembly clip (2) leaving them attached to the display enclosure.

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14. Remove the display enclosure (3). The display enclosure is available using spare part numbers

519261-001 (Espresso Black), and 516304-001 (Moonlight White), and includes the display logo LED board and the wireless antenna transceivers and cables.

15. If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0x3.0

screw (1) that secures the webcam/microphone module to the display panel.

16. Lift the webcam/microphone module up on the right side (2) and slide it out.

17. Remove the webcam/microphone module cable from the clip on the left hinge (3). The webcam/

microphone module is available using spare part number 516312-001.

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18. Disconnect the display panel cable from the display panel (1), and then remove it from the back of

the display panel (2).

19. If it is necessary to remove the display hinges and bracket, remove the six Phillips PM2.5x5.0 hinge

screws (1) and the four Phillips PM2.0x3.0 screws (2) that secure the display hinges and bracket to the display panel.

20. Remove the display hinges and bracket (3).

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21. If it is necessary to disassemble the display bracket, remove the two Phillips PM2.5x5.0 screws

(1), and remove the center of the bracket (2).

Reverse this procedure to reassemble and install the display assembly.

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Top cover

Description Spare part number

For use only with computer models equipped with a fingerprint reader and TouchPad, Moonlight White

516299-001

For use only with computer models equipped with TouchPad only, Moonlight White 516360-001

For use only with computer models equipped with a fingerprint reader and TouchPad, Espresso Black

519267-001

For use only with computer models equipped with TouchPad only, Espresso Black 519268-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Primary and secondary hard drives (see

Hard drive on page 48)

b. Optical drive (see

Optical drive on page 45)

c. WLAN module (see

WLAN module on page 50)

d. Switch cover and keyboard (see

Switch cover and keyboard on page 59)

e. Speaker assembly (see

Speaker assembly on page 65)

f. Display assembly (see

Display assembly on page 67)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

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2. Remove the 11 Phillips PM2.5×7.0 screws (1) and the 2 Phillips PM2.5x4.0 screws (2) that secure

the top cover to the bottom of the computer.

3. Disconnect the following cables from the system board:

(1) TouchPad board LIF cable

(2) Fingerprint reader board LIF cable (select models only)

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4. Remove the two Phillips PM2.5x7.0 screws (1), the four Phillips PM2.0x3.0 screws (2), and the

four Phillips PM2.5x5.0 screws (3) that secure the top cover to the computer.

5. Remove the top cover by lifting it straight up.

Reverse this procedure to install the top cover.

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Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem

module cable is included in the Cable Kit, spare part number 537857-001.

Description Spare part number

Modem module for use in all countries and regions except Australia and New Zealand 510100-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

d. Speaker assembly (see

Speaker assembly on page 65).

e. Display assembly (see

Display assembly on page 67).

f. Top cover (see

Top cover on page 74).

Remove the modem module:

1. Remove the Phillips PM2.0×4.0 screw (1) that secures the modem module to the system board.

2. Lift the modem module (2).

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3. Disconnect the modem module cable (3) and remove the modem module from the system board.

Reverse this procedure to install the modem module.

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System board

NOTE: All system board spare kits include replacement thermal material.

Description Spare part number

With discrete graphics subsystem and 1 GB of dedicated memory 509403-001

With discrete graphics subsystem and 512 MB of dedicated memory 509404-001

With UMA graphics subsystem and shared memory 509402-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Primary and secondary hard drives (see

Hard drive on page 48)

b. Optical drive (see

Optical drive on page 45)

c. WLAN module (see

WLAN module on page 50)

d. Memory module (see

Memory module on page 54)

e. Switch cover and keyboard (see

Switch cover and keyboard on page 59)

f. Speaker assembly (see

Speaker assembly on page 65)

g. Bluetooth module (see

Bluetooth module on page 66)

h. Display assembly (see

Display assembly on page 67)

i. Top cover (see

Top cover on page 74)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

TV tuner module (see

TV tuner module on page 57)

●

RTC battery (see

RTC battery on page 53)

●

Memory modules (see

Memory module on page 54)

●

WLAN module (see

Bluetooth module on page 66)

●

Modem module (see

Modem module on page 77)

●

Fan/heat sink assembly (see

System board on page 79)

●

Processor (see

System board on page 79)

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Remove the system board:

1. Disconnect the following cables from the system board:

(1) Audio/infrared board cable

NOTE: The audio/infrared board cable connects to a LIF connector on the system board.

(2) USB board cable

NOTE: The USB board cable connects to an LIF connector on the system board.

(3) Subwoofer cable

(4) Power connector cable

2. Remove the three Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.

WARNING! To avoid damaging the optical drive board, do not use the optical drive board to lift

the system board out of the base enclosure.

3. Lift the right side of the system board up until it rests at an angle (1).

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4. Remove the system board (2) by sliding it up and to the right at an angle.

5. If it is necessary to remove the optical drive board, grasp the end of the optical drive board and

pull it away from the system board.

Reverse the preceding procedures to install the optical drive board and the system board.

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Audio/infrared board

Description Spare part number

Audio/infrared board (includes cable) 518166-001

Before removing the audio/infrared board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

d. Speaker assembly (see

Speaker assembly on page 65).

e. Display assembly (see

Display assembly on page 67).

f. Top cover (see

Top cover on page 74).

Remove the audio/infrared board:

1. Remove the Phillips PM2.5×4.0 screw (1) that secures the audio/infrared board to the base

enclosure.

2. Lift the audio/infrared board (2) straight up to remove it from the base enclosure.

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Reverse this procedure to install the audio/infrared board.

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USB board

Description Spare part number

USB board (includes cable) 518168-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

d. Speaker assembly (see

Speaker assembly on page 65).

e. Display assembly (see

Display assembly on page 67).

f. Top cover (see

Top cover on page 74).

Remove the USB board:

1. Remove the Phillips PM2.5×5.0 screw (1) that secures the USB board to the base enclosure.

2. Disconnect the USB board cable from the connector (2) on the system board, and remove the USB

board from the base enclosure.

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Reverse this procedure to install the USB board.

Component replacement procedures 85

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Subwoofer

Description Spare part number

Subwoofer 531911-001

Before removing the subwoofer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

d. Speaker assembly (see

Speaker assembly on page 65).

e. Display assembly (see

Display assembly on page 67).

f. Top cover (see

Top cover on page 74).

g. USB board (see

USB board on page 84).

Remove the subwoofer:

1. Remove the three Phillips PM2.5×5.0 broadhead screws (1) that secure the subwoofer to the base

enclosure.

2. Ensure that the rubber grommets (2) that contained the broadhead screws are still in place.

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3. Remove the subwoofer (3).

Reverse this procedure to install the subwoofer.

TV tuner module cable

NOTE: The TV tuner module cable is available in the Cable Kit, spare part number 537857-001.

Before removing the TV tuner module cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Primary and secondary hard drives (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. WLAN module (see

WLAN module on page 50)

d. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

e. Speaker assembly (see

Speaker assembly on page 65).

f. Display assembly (see

Display assembly on page 67).

g. Top cover (see

Top cover on page 74).

h. USB board (see

USB board on page 84).

i. System board (see

System board on page 79).

Component replacement procedures 87

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Remove the TV tuner module cable:

1. Release the clips (1) built into the base enclosure that secure the TV tuner antenna connector.

2. Remove the TV tuner antenna connector (2) from the clip built into the base enclosure.

3. Remove the TV tuner module cable (3) from the clips and routing channel built into the base

enclosure.

Reverse this procedure to install the TV tuner module cable.

Modem module cable

NOTE: The modem module cable is available in the Cable Kit, spare part number 537857-001. The

modem module cable includes the RJ-11 jack.

Before removing the modem module cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Primary and secondary hard drives (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. WLAN module (see

WLAN module on page 50)

d. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

e. Speaker assembly (see

Speaker assembly on page 65).

f. Display assembly (see

Display assembly on page 67).

g. Top cover (see

Top cover on page 74).

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h. USB board (see USB board on page 84).

i. System board (see

System board on page 79).

Remove the modem module cable:

1. Release the clips (1) built into the base enclosure that secure the RJ-11 jack and cable.

2. Remove the modem module cable (2) from the clips and routing channel built into the base

enclosure.

3. Remove the RJ-11 jack (3) from the base enclosure.

Reverse this procedure to install the modem module cable.

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Power connector cable

NOTE: The power connector cable is available in the Cable Kit, spare part number 501891-001.

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

d. Speaker assembly (see

Speaker assembly on page 65).

e. Display assembly (see

Display assembly on page 67).

f. Top cover (see

Top cover on page 74).

g. USB board (see

USB board on page 84).

h. System board (see

System board on page 79).

Remove the power connector cable:

1. Remove the Phillips PM2.5×7.0 screw (1) that secures the power connector and bracket (2) to the

base enclosure.

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2. Remove the power connector from the base enclosure (3) and release the power connector cable

from the routing channel (4).

Reverse this procedure to install the power connector cable.

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare kit includes replacement thermal material.

Description Spare part number

Thermal module, discrete graphics subsystem (includes fan/heat sink assembly) 533735-001

Thermal module, UMA graphics subsystem memory (includes fan/heat sink assembly) 533736-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side

and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

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4. Remove the battery (see Battery on page 44).

5. Remove the following components:

a. Primary and secondary hard drives (see

Hard drive on page 48).

b. Optical drive (see

Optical drive on page 45).

c. WLAN module (see

WLAN module on page 50).

d. Memory module (see

Memory module on page 54).

e. Switch cover and keyboard (see

Switch cover and keyboard on page 59).

f. Speaker assembly (see

Speaker assembly on page 65).

g. Bluetooth module (see

Bluetooth module on page 66).

h. Display assembly (see

Display assembly on page 67).

i. Top cover (see

Top cover on page 74).

j. USB board (see

USB board on page 84).

k. System board (see

System board on page 79).

Remove the fan/heat sink assembly:

NOTE: Steps 1 through 4 apply only to computer models equipped with discrete graphics subsystem

memory. See steps 5 through 8 for information on computer models equipped with UMA graphics subsystem memory.

1. Turn the system board upside down, with the expansion port 3 and external monitor port toward

you.

2. Disconnect the fan cable (1) from the system board.

3. Loosen the six Phillips PM2.5x6.0 captive screws (2) that secure the fan/heat sink assembly to the

system board.

92 Chapter 4 Removal and replacement procedures

HP Dv7-2040us, Dv7-2170us, Pavilion dv7 Maintenance And Service Manual

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Frequently Asked Questions

User Manual