hp color LaserJet 5550, 5550n, 5550dn, 5550dtn, 5550hdn
use
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HP Global Solutions Catalog
www.hp.com/go/gsc
Does your business require:
•additional paper handling solutions? •printing securely to and from your printer(s)?
•printing e-forms or other web-based documents? •any kind of printing or digital imaging solution?
Visit the HP Global Solutions Catalog (GSC) and search for solutions from Hewlett-Packard and other companies, designed to meet your specific business requirements.
The GSC is the easiest and fastest way to locate Printing and Digital Imaging solutions.
There are hundreds of solutions available for HP printing and digital imaging products. Ranging from paper trays and security firmware, to printer management software.
HP Color LaserJet 5550, 5550n, 5550dn, 5550dtn, 5550hdn
User Guide
Copyright and License
© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: Q3713-90913
Edition 1, 9/2004
Trademark Credits
Adobe® and Adobe Postscript® 3™ are trademarks of Adobe Systems Incorporated.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.
Microsoft® is a U.S. registered trademark of the Microsoft Corporation.
PANTONE®* PANTONE®* Colors generated may not match PANTONE®*- identified standards. Consult current PANTONE®* Publications for accurate color. PANTONE® and other PANTONE®*, Inc. trademarks are the property of PANTONE®*, Inc. © PANTONE®*, Inc., 2000.
UNIX® is a registered trademark of The Open Group.
Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
hp customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 5550 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj5550. (Sites are in English.)
HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be be accessed from http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/go/clj5550_software for the HP Color LaserJet 5550 series printer. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies. In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe, supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories. Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service: 1-800-446-0522
HP toolbox
To check the printer status and settings and to view troubleshooting information and online documentation, use HP Toolbox. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See Using the HP Toolbox.
HP support and information for Macintosh computers
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Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.
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Table of contents
1 Printer basics |
|
Quick access to printer information .......................................................................................... |
2 |
World Wide Web links ....................................................................................................... |
2 |
User guide links ................................................................................................................. |
2 |
Where to look for more information ................................................................................... |
2 |
Printer configurations ............................................................................................................... |
5 |
HP Color LaserJet 5550 .................................................................................................... |
5 |
HP Color LaserJet 5550n .................................................................................................. |
5 |
HP Color LaserJet 5550dn ................................................................................................ |
6 |
HP Color LaserJet 5550dtn ............................................................................................... |
7 |
HP Color LaserJet 5550hdn .............................................................................................. |
8 |
Printer features ...................................................................................................................... |
10 |
Walk around ........................................................................................................................... |
12 |
Printer software ...................................................................................................................... |
13 |
Software features ............................................................................................................ |
13 |
Printer drivers .................................................................................................................. |
14 |
Software for Macintosh computers .................................................................................. |
17 |
Installing the printing system software ............................................................................. |
18 |
Uninstalling the software ................................................................................................. |
23 |
Software for networks ...................................................................................................... |
23 |
Utilities ............................................................................................................................. |
24 |
Print media specifications ...................................................................................................... |
27 |
Supported paper weights and sizes ................................................................................ |
27 |
2 Control panel |
|
Control panel overview .......................................................................................................... |
32 |
Display ............................................................................................................................. |
32 |
Accessing the control panel from a computer ................................................................. |
33 |
Control panel buttons ............................................................................................................. |
34 |
Interpreting control panel indicator lights ............................................................................... |
35 |
Control panel menus .............................................................................................................. |
36 |
Getting started basics ...................................................................................................... |
36 |
Menu hierarchy ...................................................................................................................... |
37 |
To access the menus ...................................................................................................... |
37 |
Retrieve job menu (for printers with a hard drive) ........................................................... |
37 |
Information menu ............................................................................................................. |
37 |
Paper handling menu ...................................................................................................... |
38 |
Configure device menu .................................................................................................... |
38 |
Diagnostics menu ............................................................................................................ |
39 |
Retrieve job menu (for printers with a hard drive) .................................................................. |
41 |
Information menu ................................................................................................................... |
42 |
Paper handling menu ............................................................................................................. |
43 |
Configure device menu .......................................................................................................... |
44 |
Printing menu .................................................................................................................. |
44 |
Print quality menu ............................................................................................................ |
45 |
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System setup menu ......................................................................................................... |
46 |
I/O menu .......................................................................................................................... |
48 |
Resets menu ................................................................................................................... |
49 |
Diagnostics menu .................................................................................................................. |
50 |
Changing printer control panel configuration settings ............................................................ |
52 |
Job storage limit .............................................................................................................. |
52 |
Job held timeout .............................................................................................................. |
52 |
Show address .................................................................................................................. |
53 |
Color/black mix ................................................................................................................ |
53 |
Tray behavior options: Use Requested Tray and manually feed ..................................... |
54 |
PowerSave Time ............................................................................................................. |
55 |
Personality ....................................................................................................................... |
56 |
Clearable warnings .......................................................................................................... |
57 |
Auto continue ................................................................................................................... |
57 |
Supplies low .................................................................................................................... |
58 |
Color supply out ............................................................................................................... |
58 |
Jam recovery ................................................................................................................... |
59 |
Language ......................................................................................................................... |
59 |
Using the printer control panel in shared environments ......................................................... |
60 |
3 I/O Configuration |
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Network configuration ............................................................................................................ |
62 |
Configuring Novell NetWare frame type parameters ....................................................... |
62 |
Configuring TCP/IP parameters ...................................................................................... |
63 |
Parallel configuration ............................................................................................................. |
69 |
USB configuration .................................................................................................................. |
70 |
Jetlink connection configuration ............................................................................................. |
71 |
Enhanced I/O (EIO) configuration .......................................................................................... |
72 |
HP Jetdirect print servers ................................................................................................ |
72 |
Available enhanced I/O interfaces ................................................................................... |
72 |
NetWare networks ........................................................................................................... |
72 |
Windows and Windows NT networks .............................................................................. |
73 |
AppleTalk networks ......................................................................................................... |
73 |
UNIX/Linux networks ....................................................................................................... |
73 |
Wireless printing .................................................................................................................... |
74 |
IEEE 802.11b standard ................................................................................................... |
74 |
Bluetooth ......................................................................................................................... |
74 |
4 Printing tasks |
|
Controlling print jobs .............................................................................................................. |
76 |
Source ............................................................................................................................. |
76 |
Type and Size .................................................................................................................. |
76 |
Print setting priorities ....................................................................................................... |
76 |
Selecting print media ............................................................................................................. |
78 |
Media to avoid ................................................................................................................. |
78 |
Media that may damage the printer ................................................................................. |
78 |
Configuring input trays ........................................................................................................... |
80 |
Configuring trays when the printer gives a prompt .......................................................... |
80 |
Loading Tray 1 for one-time use ...................................................................................... |
80 |
Loading Tray 1 when the same paper is used for multiple print jobs .............................. |
82 |
Printing envelopes from Tray 1 ........................................................................................ |
84 |
Loading detectable media into Trays 2, 3, 4, and 5 ......................................................... |
85 |
Loading undetectable/standard size media into Trays 2, 3, 4, and 5 .............................. |
88 |
Loading custom media into Trays 2, 3, 4, and 5 .............................................................. |
90 |
Configuring trays using the Paper Handling menu .......................................................... |
93 |
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Printing on special media ....................................................................................................... |
95 |
Transparencies ................................................................................................................ |
95 |
Glossy paper ................................................................................................................... |
95 |
Colored paper .................................................................................................................. |
96 |
Printing images ................................................................................................................ |
96 |
Envelopes ........................................................................................................................ |
96 |
Labels .............................................................................................................................. |
97 |
Heavy paper .................................................................................................................... |
97 |
HP LaserJet Tough paper ............................................................................................... |
98 |
Preprinted forms and letterhead ...................................................................................... |
98 |
Recycled paper ................................................................................................................ |
98 |
Two-sided (duplex) printing .................................................................................................... |
99 |
Control panel settings for automatic two-sided printing ................................................. |
100 |
Duplexing blank pages .................................................................................................. |
101 |
Options for binding two-sided printing jobs .................................................................... |
101 |
Manual two-sided (duplex) printing ................................................................................ |
101 |
Printing booklets ............................................................................................................ |
102 |
Adjusting the registration ............................................................................................... |
102 |
Special printing situations .................................................................................................... |
104 |
Printing a different first page .......................................................................................... |
104 |
Printing a blank back cover ........................................................................................... |
104 |
Printing on custom-size media ...................................................................................... |
104 |
Stopping a print request ................................................................................................ |
105 |
Job storage features ............................................................................................................ |
105 |
Storing a print job .......................................................................................................... |
106 |
Quick copying a job ....................................................................................................... |
106 |
Proofing and holding a job ............................................................................................. |
107 |
Private jobs .................................................................................................................... |
108 |
Mopier mode .................................................................................................................. |
109 |
Managing memory ............................................................................................................... |
110 |
5 Managing the printer |
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Printer information pages ..................................................................................................... |
112 |
Menu map ...................................................................................................................... |
112 |
Configuration page ........................................................................................................ |
112 |
Supplies status page ..................................................................................................... |
113 |
Usage page ................................................................................................................... |
113 |
Demo ............................................................................................................................. |
114 |
Print CMYK samples ..................................................................................................... |
114 |
Print RGB samples ........................................................................................................ |
114 |
File directory .................................................................................................................. |
114 |
PCL or PS font list ......................................................................................................... |
115 |
Event log ........................................................................................................................ |
115 |
Using the embedded Web server ........................................................................................ |
116 |
To access the embedded Web server using a network connection .............................. |
116 |
Information tab ............................................................................................................... |
117 |
Settings tab .................................................................................................................... |
117 |
Networking tab ............................................................................................................... |
118 |
Other links ..................................................................................................................... |
118 |
Using the HP Toolbox .......................................................................................................... |
119 |
Supported operating systems ........................................................................................ |
119 |
Supported browsers ...................................................................................................... |
119 |
To view HP Toolbox ...................................................................................................... |
119 |
HP Toolbox sections ...................................................................................................... |
120 |
Other links ..................................................................................................................... |
120 |
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Status tab ...................................................................................................................... |
120 |
Troubleshooting tab ....................................................................................................... |
120 |
Alerts tab ....................................................................................................................... |
121 |
Documentation tab ........................................................................................................ |
121 |
Device Settings button ................................................................................................... |
121 |
HP Toolbox links ............................................................................................................ |
121 |
6 Color |
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Using color ........................................................................................................................... |
124 |
Paper selection .............................................................................................................. |
124 |
HP ImageREt 3600 ........................................................................................................ |
124 |
Best image printing ........................................................................................................ |
124 |
Color options ................................................................................................................. |
124 |
sRGB ............................................................................................................................. |
125 |
Printing in four-colors (CMYK) ....................................................................................... |
125 |
Managing printer color options ............................................................................................. |
126 |
Print in Grayscale .......................................................................................................... |
126 |
Automatic or manual color adjustment .......................................................................... |
126 |
Matching colors .................................................................................................................... |
128 |
PANTONE®* color matching ......................................................................................... |
128 |
Sample book color matching ......................................................................................... |
128 |
Printing color samples ................................................................................................... |
129 |
Color emulation of the HP Color LaserJet 4550 ............................................................ |
129 |
7 Maintenance |
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Managing the print cartridge ................................................................................................ |
132 |
HP print cartridges ......................................................................................................... |
132 |
Non-HP print cartridges ................................................................................................. |
132 |
Print cartridge authentication ......................................................................................... |
132 |
HP fraud hotline ............................................................................................................. |
132 |
Print cartridge storage ................................................................................................... |
133 |
Print cartridge life expectancy ....................................................................................... |
133 |
Approximate replacement intervals for supplies ............................................................ |
133 |
Checking the print cartridge life ..................................................................................... |
134 |
Changing print cartridges ..................................................................................................... |
135 |
To change the print cartridge ......................................................................................... |
135 |
Replacing supplies ............................................................................................................... |
139 |
Locating supplies ........................................................................................................... |
139 |
Supply replacement guidelines ...................................................................................... |
139 |
Making room around the printer for replacing supplies ................................................. |
140 |
Configuring e-mail alerts for supplies status ........................................................................ |
141 |
Periodic cleaning .................................................................................................................. |
142 |
When to clean the OHT sensor ..................................................................................... |
142 |
To clean the OHT sensor .............................................................................................. |
142 |
When to clean the static discharge comb ............................................................................ |
145 |
To clean the static discharge comb ..................................................................................... |
146 |
8 Problemsolving |
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Basic troubleshooting checklist ............................................................................................ |
151 |
Factors affecting printer performance ............................................................................ |
151 |
Troubleshooting information pages ...................................................................................... |
152 |
Paper path test page ..................................................................................................... |
152 |
Registration page .......................................................................................................... |
152 |
Event log ........................................................................................................................ |
153 |
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Control panel message types .............................................................................................. |
154 |
Status messages ........................................................................................................... |
154 |
Warning messages ........................................................................................................ |
154 |
Error messages ............................................................................................................. |
154 |
Critical error messages .................................................................................................. |
154 |
Control panel messages ...................................................................................................... |
155 |
Paper jams ........................................................................................................................... |
181 |
Paper jam recovery ....................................................................................................... |
181 |
Common causes of paper jams ........................................................................................... |
183 |
Clearing paper jams ............................................................................................................. |
185 |
Jam in Tray 1, 2, 3, 4, or 5 ............................................................................................. |
185 |
Jam in Tray 3, 4, or 5 ..................................................................................................... |
189 |
Jams in the top cover .................................................................................................... |
195 |
Jam in paper input path or paper path ........................................................................... |
200 |
Multiple jams in paper path ............................................................................................ |
202 |
Jam in duplex path ........................................................................................................ |
207 |
Multiple jams in duplex path .......................................................................................... |
209 |
Media-handling problems ..................................................................................................... |
215 |
Printer feeds multiple sheets ................................................................................................ |
215 |
Printer feeds incorrect page size ......................................................................................... |
215 |
Printer pulls from incorrect tray ............................................................................................ |
216 |
Media does not feed automatically ...................................................................................... |
216 |
Unable to select paper sizes for Tray 2, 3, 4, or 5 using the printer control panel. .............. |
217 |
Media does not feed from Tray 2, 3, 4, or 5 ......................................................................... |
217 |
Transparencies or glossy paper will not feed ....................................................................... |
218 |
Transparencies are not printed correctly and the control panel displays an error |
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message indicating a problem with the media in the tray. ................................................ |
218 |
Envelopes jam or will not feed in the printer ........................................................................ |
219 |
Output is curled or wrinkled ................................................................................................. |
219 |
Printer will not duplex or duplexes incorrectly ...................................................................... |
219 |
Printer response problems ................................................................................................... |
221 |
No display message ............................................................................................................. |
221 |
Printer is on, but nothing prints ............................................................................................ |
221 |
Printer is on, but is not receiving data .................................................................................. |
222 |
Unable to select the printer from the computer .................................................................... |
222 |
Printer control panel problems ............................................................................................. |
224 |
Control panel settings work incorrectly ................................................................................ |
224 |
Unable to select Tray 3, 4, or 5 ............................................................................................ |
224 |
Color printing problems ........................................................................................................ |
225 |
Printing black instead of color .............................................................................................. |
225 |
Incorrect shade .................................................................................................................... |
225 |
Missing color ........................................................................................................................ |
225 |
Inconsistent colors after installing a print cartridge .............................................................. |
226 |
Printed colors do not match screen colors ........................................................................... |
226 |
Incorrect printer output ......................................................................................................... |
227 |
Incorrect fonts are printed .................................................................................................... |
227 |
Unable to print all characters in a symbol set ...................................................................... |
227 |
Drifting text between printouts ............................................................................................. |
227 |
Erratic, missing characters or interrupted printout ............................................................... |
227 |
Partial printout ...................................................................................................................... |
228 |
Guidelines for printing with different fonts ..................................................................... |
228 |
Software application problems ............................................................................................. |
229 |
Unable to change system selections through software ........................................................ |
229 |
Unable to select a font from the software ............................................................................ |
229 |
Unable to select colors from the software ............................................................................ |
229 |
Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory .............. |
229 |
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Print quality troubleshooting ................................................................................................. |
230 |
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Print quality problems associated with paper ................................................................ |
230 |
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Overhead transparency defects .................................................................................... |
230 |
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Print quality problems associated with the environment ................................................ |
231 |
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Print quality problems associated with jams .................................................................. |
231 |
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Print quality problems associated with maintenance ..................................................... |
231 |
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Print quality troubleshooting pages ............................................................................... |
231 |
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Calibrating the printer .................................................................................................... |
232 |
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Print quality defect chart ................................................................................................ |
232 |
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Appendix A Working with memory and print server cards |
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Printer memory and fonts ..................................................................................................... |
239 |
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Printing a configuration page ......................................................................................... |
239 |
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Installing memory and fonts ................................................................................................. |
241 |
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To install DDR memory DIMMs ..................................................................................... |
241 |
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To install a flash memory card ....................................................................................... |
244 |
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Enabling memory ........................................................................................................... |
247 |
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Installing an HP Jetdirect print server card .......................................................................... |
248 |
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To install an HP Jetdirect print server card .................................................................... |
248 |
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Appendix B Supplies and accessories |
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Spare parts and supplies availability .................................................................................... |
251 |
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Ordering directly through the embedded Web server (for printers with network |
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connections) ..................................................................................................................... |
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251 |
Ordering directly through the printer software (for printers directly connected to a |
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computer) .......................................................................................................................... |
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252 |
To order printing supplies directly through the computer software ................................ |
252 |
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Appendix C Service and Support |
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Hewlett-Packard limited warranty statement ........................................................................ |
255 |
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Limited warranty for print cartridges and image drums ........................................................ |
257 |
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HP’s Premium Protection Warranty. Color LaserJet Image Fuser Kit and Image |
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Transfer Kit Limited Warranty Statement .......................................................................... |
258 |
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HP maintenance agreements .............................................................................................. |
259 |
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On-site service agreements ........................................................................................... |
259 |
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Appendix D |
Printer specifications |
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Electrical specifications ........................................................................................................ |
262 |
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Acoustic emissions1, 2 .......................................................................................................... |
263 |
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Environmental specifications ............................................................................................... |
264 |
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Appendix E |
Regulatory information |
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FCC regulations ................................................................................................................... |
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265 |
Environmental product stewardship program ...................................................................... |
266 |
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Protecting the environment ............................................................................................ |
266 |
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Ozone production .......................................................................................................... |
266 |
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Energy consumption ...................................................................................................... |
266 |
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Paper use ...................................................................................................................... |
|
266 |
Plastics .......................................................................................................................... |
|
266 |
HP LaserJet Printing Supplies ....................................................................................... |
266 |
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HP Printing Supplies Returns and Recycling Program Information ............................... |
267 |
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Recycled paper .............................................................................................................. |
267 |
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Material restrictions ....................................................................................................... |
267 |
Material Safety Data Sheet (MSDS) .............................................................................. |
267 |
For more information ..................................................................................................... |
267 |
Declaration of Conformity .................................................................................................... |
268 |
Safety statements ................................................................................................................ |
269 |
Laser safety ................................................................................................................... |
269 |
Canadian DOC regulations ............................................................................................ |
269 |
EMI statement (Korea) .................................................................................................. |
269 |
VCCI statement (Japan) ................................................................................................ |
269 |
Laser Statement for Finland .......................................................................................... |
270 |
Glossary
Index
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This chapter contains information on setting up your printer and becoming familiar with the printer features. The following topics are covered:
●Quick access to printer information
●Printer configurations
●Printer features
●Walk around
●Printer software
●Print media specifications
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Printer drivers, updated HP printer software, product information, and support may be obtained from the following URL:
●http://www.hp.com/support/clj5550
Printer drivers may be obtained from the following sites:
●In China: ftp://www.hp.com.cn/support/clj5550
●In Japan: ftp://www.jpn.hp.com/support/clj5550
●In Korea: http://www.hp.co.kr/support/clj5550
●In Taiwan: http://www.hp.com.tw/support/clj5550
●or the local driver website: http://www.dds.com.tw To order supplies:
●United States: http://www.hp.com/go/ljsupplies
●Worldwide: http://www.hp.com/ghp/buyonline.html To order accessories:
●http://www.hp.com/go/accessories
●Walk around
●Replacing supplies
Several references are available for use with this printer. See http://www.hp.com/support/ clj5550.
Setting up the printer
Getting Started Guide—Step-by-step instructions for installing and setting up the printer. This guide is located on the CD that shipped with the printer.
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2 Chapter 1 Printer basics |
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HP Jetdirect Print Server Administrator’s Guide—Instructions to configure and troubleshoot the HP Jetdirect print server. This guide is located on the CD that shipped with the printer.
Accessory and Consumable Installation Guides—Step-by-step instructions, supplied with the printer’s optional accessories and consumables, for installing the printer’s accessories and consumables.
Using the printer
User Guide—Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer.
Online Help—Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.
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Quick access to printer information 3 |
HTML (Online) User Guide—Detailed information on using and troubleshooting the printer. Available at http://www.hp.com/support/clj5550. Once connected, select Manuals.
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4 Chapter 1 Printer basics |
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Thank you for purchasing the HP Color LaserJet 5550 series printer. This printer is available in the configurations described below.
The HP Color LaserJet 5550 printer is a four-color laser printer that prints up to 28 A4 pages per minute (ppm) and up to 27 letter size ppm. Following is a list of printer features. For more detailed information about each feature, see Printer features.
●Tray 1 is a multipurpose tray that holds up to 100 sheets of various print media or 20 envelopes.
●Tray 2 is a 500-sheet paper feeder that supports Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. This tray can also handle custom media.
●Capability to connect using parallel, network, and Jetlink ports. The printer contains three enhanced input/output (EIO) slots, a Jetlink port, a universal serial bus (USB 1.1) connection, and a standard bidirectional parallel cable interface (IEEE-1284-C compliant).
●160 megabytes (MB) of synchronous dynamic random access memory (SDRAM). 128MB DDR, plus 32 MB of additional memory on the formatter board and an additional open dual inline memory module (DIMM) slot.
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Printer configurations 5 |
The HP Color LaserJet 5550n printer is a four-color laser printer that prints up to 28 A4 pages per minute (ppm) and up to 27 letter size ppm. Following is a list of printer features. For more detailed information about each feature, see Printer features.
●Tray 1 is a multipurpose tray that holds up to 100 sheets of various print media or 20 envelopes.
●Tray 2 is a 500-sheet paper feeder that supports Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. This tray can also handle custom media.
●Capability to connect using parallel, network, and Jetlink ports. The printer contains three enhanced input/output (EIO) slots, a Jetlink port, a universal serial bus (USB 1.1) connection, and a standard bidirectional parallel cable interface (IEEE-1284-C compliant). The printer also contains an HP Jetdirect 620N print server EIO network card.
●160 megabytes (MB) of synchronous dynamic random access memory (SDRAM). 128MB DDR, plus 32 MB of additional memory on the formatter board and an additional open dual inline memory module (DIMM) slot.
The HP Color LaserJet 5550dn is a four-color laser printer that prints up to 28 A4 pages per minute (ppm) and up to 27 letter size ppm. Following is a list of printer features. For more detailed information about each feature, see Printer features.
●Tray 1 is a multipurpose tray that holds up to 100 sheets of various print media or 20 envelopes.
●Tray 2 is a 500-sheet paper feeder that supports Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. This tray can also handle custom media.
●Automatic two-sided (duplex) printing.
●Capability to connect using parallel, network, and Jetlink ports. The printer contains three enhanced input/output (EIO) slots, a Jetlink port, a universal serial bus (USB 1.1) connection, and a standard bidirectional parallel cable interface (IEEE-1284-C compliant). The printer also contains an HP Jetdirect 620N print server EIO network card.
●160 megabytes (MB) of synchronous dynamic random access memory (SDRAM). 128MB DDR, plus 32 MB of additional memory on the formatter board and an additional open dual inline memory module (DIMM) slot.
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The HP Color LaserJet 5550dtn is a four-color laser printer that prints up to 28 A4 pages per minute (ppm) and up to 27 letter size ppm. Following is a list of printer features. For more detailed information about each feature, see Printer features.
●Tray 1 is a multipurpose tray that holds up to 100 sheets of various print media or 20 envelopes.
●Tray 2 is a 500-sheet paper feeder that supports Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. Tray 3 can hold 500 sheets of Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. Both trays can handle custom media.
●Automatic two-sided (duplex) printing.
●Capability to connect using parallel, network, and Jetlink ports. The printer contains three enhanced input/output (EIO) slots, a Jetlink port, a universal serial bus (USB 1.1) connection, and a standard bidirectional parallel cable interface (IEEE-1284-C compliant). The printer also contains an HP Jetdirect 620N print server EIO network card.
●288 MB of SDRAM: 256 MB DDR, plus 32 MB of additional memory on the formatter board and an additional DIMM slot. This printer has two 200-pin small outline dual inline memory module (SODIMM) slots that accept 128 or 256 MB RAM each. An optional hard-drive is available.
●Printer stand.
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Printer configurations 7 |
The HP Color LaserJet 5550hdn is a four-color laser printer that prints up to 28 A4 pages per minute (ppm) and up to 27 letter size ppm. Following is a list of printer features. For more detailed information about each feature, see Printer features
●Tray 1 is a multipurpose tray that holds up to 100 sheets of various print media or 20 envelopes.
●Tray 2 is a 500-sheet paper feeder that supports Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5(JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. This tray can handle custom media.
●Trays 3, 4, and 5 can hold 500 sheets of Letter, Letter-Rotated, A4, A4-Rotated, executive, A5 (JIS), B4 (JIS), B5 (JIS), 11 x 17, A3, 16K, 8K, Executive (JIS), 8.5 x 13, and Legal sizes. These trays can also handle custom media.
●Printer stand.
●Automatic two-sided (duplex) printing.
●Capability to connect using parallel, network, and Jetlink ports. The printer contains three enhanced input/output (EIO) slots, a Jetlink port, a universal serial bus (USB 1.1) connection, and a standard bidirectional parallel cable interface (IEEE-1284-C compliant). The printer also contains an HP Jetdirect 620N print server EIO network card.
●288 MB of SDRAM: 256 MB DDR, plus 32 MB of additional memory on the formatter board and an additional DIMM slot. This printer has two 200-pin small outline dual inline memory module (SODIMM) slots that accept 128 or 256 MB RAM each. Additionally, this printer contains a hard-drive.
8 Chapter 1 Printer basics |
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Note |
If you add Tray 5 to the printer after you purchase the printer, the tray position indicator |
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might display the wrong number. To change the number, slide the position indicator switch to |
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the number 5. |
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Printer configurations 9 |
This printer combines the quality and reliability of Hewlett-Packard printing with the features listed below. For more information on printer features, see the Hewlett-Packard website at http://www.hp.com/support/clj5550.
Features
Performance |
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Up to 28 pages per minute (ppm) for A4 size paper and up to 27 |
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ppm for letter size paper. |
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● Also prints on transparencies and glossy paper. For more |
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information see Supported paper weights and sizes. |
Memory |
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HP Color LaserJet 5550, HP Color LaserJet 5550n, and HP Color |
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LaserJet 5550dn models contain 128 MB SDRAM, 32 MB of |
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additional memory on the formatter board, and an additional open |
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DIMM slot. |
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Memory specification: All HP Color LaserJet 5550 series printers |
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use 200-pin SODIMM that support 128 or 256 MB of RAM. |
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● HP Color LaserJet 5550dtn and HP Color LaserJet 5550hdn |
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models contain 288 MB of SDRAM: 256 MB DDR, plus 32 MB of |
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additional memory on the formatter board and an additional DIMM |
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slot. These printer models contain two 200-pin SODIMM slots that |
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accept 128 or 256 MB RAM each. |
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● Optional hard drive can be added via an EIO slot (included with |
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the HP Color LaserJet 5550hdn printer). |
User interface |
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Graphic display on control panel. |
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● Enhanced Help with animated graphics. |
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● Embedded Web server to access support and order supplies |
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(network-connected printers). |
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● HP Toolbox software to provide printer status and alerts, |
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configure printer settings, view documentation and |
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troubleshooting information, and print internal printer information |
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pages. |
Supported printer |
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HP PCL 6. |
personalities |
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HP PCL 5c. |
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PostScript 3 emulation. |
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Automatic language switching. |
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Direct PDF support. |
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XHTML support. |
Storage features |
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Job storage. For more information, see Job storage limit. |
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● Personal identification number (PIN) printing (for printers with |
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hard drives). |
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Fonts and forms. |
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Fonts |
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80 internal fonts available for both PCL and PostScript emulation. |
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● 80 printer-matching screen fonts in TrueType™ format available |
with the software solution.
● Supports forms and fonts on the hard drive using HP Web Jetadmin.
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Features (continued)
Paper handling |
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Prints on paper from 76 x 127 mm (3 x 5 inches) up to 306 x 470 |
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mm (12.3 x 18.5 inches). |
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Prints on paper with weights from 60 g/m2 to 200 g/m2 (16 to 53 lb |
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bond). |
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● Prints on a wide range of media types including glossy, labels, |
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overhead transparencies, and envelopes. |
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Multiple gloss levels. |
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● A 500-sheet paper feeder (Tray 2) that supports paper sizes from |
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148 x 210 mm (5.8 x 8.3 inches) up to 297 x 432 mm (11.6 x 17 |
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inches). |
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● Optional 500-sheet paper feeder that supports paper sizes from |
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148 x 210 mm (5.8 x 8.3 inches) up to 297 x 432 mm (11.6 x 17 |
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inches); standard on HP Color LaserJet 5550dtn (Trays 3) and |
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HP Color LaserJet 5550hdn (Trays 3, 4, and 5) printers. For more |
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information see Supported paper weights and sizes. |
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● Automatic two-sided printing on HP Color LaserJet 5550dn, |
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HP Color LaserJet 5550dtn, and HP Color LaserJet 5550hdn |
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printers. |
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● 250-sheet face-down output bin. |
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Accessories |
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Printer hard drive, which provides storage for fonts and macros as |
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well as job storage; standard on HP Color LaserJet 5550hdn. |
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● Small outline dual inline memory modules (SODIMM). |
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● Printer stand (recommended for additional optional trays). |
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● Optional Trays 3, 4, and 5, that support paper sizes from 148 x |
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210 mm (5.8 x 8.3 inches) up to 297 x 432 mm (11.6 x 17 inches); |
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standard on HP Color LaserJet 5550dtn (Tray 3) and HP Color |
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LaserJet 5550hdn (Trays 3, 4, and 5) printers. |
Connectivity |
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Optional enhanced input/output (EIO) network card; standard on |
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HP Color LaserJet 5550n, HP Color LaserJet 5550dn, HP Color |
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LaserJet 5550dtn, and HP Color LaserJet 5550hdn printers. |
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USB 1.1 connection. |
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● HP Web Jetadmin software. |
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● Standard bidirectional parallel cable interface (IEEE -1284-C |
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compliant). |
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● The printer supports an Jetlink connection for paper handling |
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input devices. |
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● Both USB and parallel connections are supported, but cannot be |
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used at the same time. |
Supplies |
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Supplies status page contains information on toner level, page |
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count, and estimated pages remaining. |
● No-shake cartridge design.
● Printer checks for authentic HP print cartridges at cartridge installation.
● Internet-enabled supply-ordering capabilities (using embedded Web server or printer Status and Alerts).
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The following illustrations identify the locations and names of key components of this printer.
Front view
1output bin
2printer control panel
3top cover
4Tray 1 (open to use)
5Tray 2 (500 sheets of standard paper)
6Tray 3 (optional; 500 sheets of standard paper)
7Tray 4 (optional; 500 sheets of standard paper)
8Tray 5 (optional; 500 sheets of standard paper)
9access to print cartridges, transfer unit, and fuser
10on/off switch
11stand
Back/side view
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output bin |
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2 |
on/off switch |
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3 |
EIO connection |
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4 |
Jetlink connection |
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5 |
parallel port |
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6 |
USB connection |
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12 |
Chapter 1 |
7 |
power connection |
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Note
Note
Note
Included with the printer is a CD-ROM containing the printing system software. The software components and printer drivers on this CD-ROM help you use the printer to its fullest potential. See the Getting Started Guide for installation instructions.
For the latest information about the printing system software components, refer to the readme file on the Web at http://www.hp.com/support/clj5550. For information about installing the printer software, view the Install Notes on the CD-ROM included with the printer.
This section summarizes the software included on the CD-ROM. The printing system includes software for end users and network administrators operating in the following operating environments:
●Microsoft Windows 98, Me
●Microsoft Windows NT 4.0, 2000, XP, and Server 2003
●Apple Mac OS version 8.6 through 9.2.x, and Apple Mac OS version 10.1 and later
For a list of the network environments supported by the network administrator software components, see Network configuration.
For a list of printer drivers, updated HP printer software, and product support information, go to http://www.hp.com/support/clj5550.
Note
Automatic configuration, Update Now, and Preconfiguration features are available with the HP Color LaserJet 5550 series printer.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).
Update Now
If you have modified the configuration of the HP Color LaserJet 5550 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the new configuration in the driver.
The Update Now feature is not supported in environments where shared Windows NT 4.0, Windows 2000, Windows Server 2003, or Windows XP clients are connected to
Windows NT 4.0, Windows 2000, or Windows XP hosts.
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Printer software 13 |
Note
Note
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows
HP software to be customized and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at http://www.hp.com/support/clj5550.
Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (using a printer language). Check the install notes, readme, and late-breaking readme files on the printer CD-ROM for additional software and languages.
The following printer drivers are included with the printer. The most recent drivers are available at http://www.hp.com/support/clj5550. Depending on the configuration of Windowsbased computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers.
Operating |
PCL 6 |
PCL 5c |
PS |
PPD2 |
system1 |
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Windows 98, |
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Me |
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Windows NT |
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4.0 |
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Windows 2000 |
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Windows XP |
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Windows |
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Server 2003 |
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Macintosh OS
1Not all printer features are available from all drivers or operating systems. See the contextsensitive help in your driver for available features.
2PostScript Printer Description files.
If your system did not automatically check the Internet for the latest drivers during software installation, download them from http://www.hp.com/support/clj5550. Once connected, select Downloads and Drivers to find the driver you wish to download.
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. See the support flyer that came in the printer box.
If the printer driver you want is not on the printer CD-ROM or is not listed here, check the install notes, readme, and late-breaking readme files to see if the printer driver is supported. If it is not supported, contact the manufacturer or distributor of the program you are using and request a driver for the printer.
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Note
Note
Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet or from HP Customer Care.
●PCL 5c printer drivers for Windows 98, Me, NT 4.0, 2000, XP, and Server 2003.
●OS/2 PCL 5c/6 printer driver.
●OS/2 PS printer driver.
●UNIX model scripts.
●Linux drivers.
●HP OpenVMS drivers.
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not available for Traditional Chinese, Simplified Chinese, Korean, or Japanese.
Select the right printer driver for your needs
Select a printer driver based on the way that you use the printer. Certain printer features are available only in the PCL 6 drivers. See the printer driver Help for available features.
●Use the PCL 6 driver to take full advantage of printer features. For general office printing, the PCL 6 driver is recommended to provide optimum performance and print quality.
●Use the PCL 5c driver if backward compatibility with previous PCL printer drivers or older printers is necessary.
●Use the PS driver if you are printing primarily from PostScript-specific programs such as Adobe and Corel, for compatibility with PostScript Level 3 needs, or for PS font DIMM support.
The printer automatically switches between PS and PCL printer languages.
Printer driver Help
Each printer driver has Help screens that can be activated by using either the Help button, the F1 button on the computer keyboard, or a question-mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These Help screens give detailed information about the specific driver. Printer driver Help is separate from your program Help.
Accessing the printer drivers
Use one of the following methods to access the printer drivers from your computer:
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Printer software 15 |
Operating System |
To change settings |
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for all immediate |
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print jobs (until the |
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application is closed) |
Windows 98, NT 4.0, |
From the File menu in |
and ME |
the application, click |
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Print. Select the |
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printer, and then click |
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Properties. (The |
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steps may vary; this |
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procedure is most |
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common.) |
Windows 2000 and XP |
From the File menu in |
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the application, click |
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Print. Select the |
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printer, and then click |
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Properties or |
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Preferences. (The |
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steps may vary; this |
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procedure is most |
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common.) |
To change print job default settings
(For example, turn on Print on Both Sides by default.)
Click Start, click
Settings, and then click Printers. Rightclick the printer icon, and choose
Properties (Windows 98 and ME) or
Document Defaults
(NT 4.0).
Click Start, click
Settings, and then click Printers or Printers and Faxes. Right-click the printer icon, and choose
Printing Preferences.
Macintosh OS 9.1
Macintosh OS X 10.1
On the File menu, click Print. Change the settings that you want on the various pop-up menus.
On the File menu, click Print. Change settings that you want on the various pop-up menus.
On the File menu, click Print. As you change settings on the pop-up menu, click
Save Settings.
On the File menu, click Print. Change settings that you want on the various pop-up menus, and then on the main pop-up menu, click Save Custom Setting. These settings are saved as the Custom option. To use the new settings, you must select the Custom option every time you open a program and print.
To change configuration settings
(For example, add a physical option such as a tray or enable/ disable a driver feature such as Allow Manual Duplexing.)
Click Start, click
Settings, and then click Printers. Rightclick the printer icon, and choose
Properties. Select the Configure tab.
Click Start, click
Settings, and then click Printers or Printers and Faxes. Right-click the printer icon, and choose
Properties. Select the Device Settings tab.
Click the desktop printer icon. From the Printing menu, click
Change Setup.
Delete the printer and reinstall. The driver will be auto-configured with the new options when it is reinstalled. (AppleTalk connections only)
Note
Configuration settings may not be available in Classic mode.
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