HP Designjet T7100 User Manual

5 (1)

DESIGNJET T7100 and

T7100 Monochrome printer series

Using your printer

© 2010 Hewlett-Packard Development

Legal notices

Company, L.P.

The information contained in this document

 

1st edition

is subject to change without notice. The only

 

warranties for HP products and services are

 

set forth in the express warranty statements

 

accompanying such products and services.

 

Nothing contained in other sections different

 

from the express warranty should be

 

construed as constituting an additional

 

warranty. HP shall not be liable for technical

 

and editorial errors or omissions contained

 

herein.

Trademarks

Adobe®, Acrobat®, Adobe Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

PANTONE®* is *Pantone, Inc.'s checkstandard trademark for color.

Table of contents

1

Introduction ......................................................................................................................

1

 

Safety precautions ....................................................................................................................

2

 

Product models ........................................................................................................................

2

 

Using this guide .......................................................................................................................

3

 

The printer’s main features ........................................................................................................

4

 

The printer’s main components ...................................................................................................

4

 

The Embedded Web Server’s main components ...........................................................................

9

 

The HP Utility’s main features ...................................................................................................

10

 

The printer’s internal prints ......................................................................................................

10

 

Turn the printer on and off .......................................................................................................

11

2

Connectivity and software instructions ............................................................................

12

 

Choose which connection method to use ...................................................................................

13

 

Connect to a network (Windows) .............................................................................................

13

 

Connect directly to a computer (Windows) ................................................................................

14

 

Uninstall the printer driver (Windows) .......................................................................................

14

 

Connect to a network (Mac OS) ...............................................................................................

14

 

Connect directly to a computer (Mac OS) .................................................................................

17

 

Uninstall the printer software (Mac OS) .....................................................................................

18

3

Personalize the printer ....................................................................................................

20

 

Change the language of the front-panel display .........................................................................

21

 

Access the HP Utility ...............................................................................................................

21

 

Access the Embedded Web Server ...........................................................................................

21

 

Change the language of the HP Utility ......................................................................................

22

 

Change the language of the Embedded Web Server ..................................................................

22

 

Change the sleep mode setting ................................................................................................

22

 

Turn the buzzer on and off ......................................................................................................

22

 

Change the front-panel display contrast ....................................................................................

22

 

Change the units of measurement .............................................................................................

23

 

Configure network settings ......................................................................................................

23

 

Change the graphic language setting .......................................................................................

24

 

Paper suitability options ..........................................................................................................

25

4

Handle the paper ...........................................................................................................

26

 

Overview ..............................................................................................................................

27

 

Load a roll into the printer .......................................................................................................

30

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Unload a roll from the printer ..................................................................................................

34

 

View information about the paper ............................................................................................

35

 

Perform paper advance calibration ..........................................................................................

35

 

Download paper presets .........................................................................................................

37

 

Cancel the drying time ............................................................................................................

37

 

Change the drying time ..........................................................................................................

37

 

Printing paper info .................................................................................................................

38

 

Feed and cut the paper ...........................................................................................................

38

 

Store the paper ......................................................................................................................

39

 

Order paper ..........................................................................................................................

39

5

Handle the ink system ....................................................................................................

44

 

Ink system components ............................................................................................................

45

 

Ink system tips .......................................................................................................................

47

 

Work with ink system components ............................................................................................

48

 

Order ink supplies ..................................................................................................................

67

6

Use of multiple rolls ........................................................................................................

69

 

The uses of a multiroll printer ...................................................................................................

70

 

How the printer allocates jobs to paper rolls ..............................................................................

70

7

Use of the stacker ...........................................................................................................

72

 

Install the stacker ....................................................................................................................

73

 

Uninstall the stacker ................................................................................................................

73

 

Using paper with the stacker ...................................................................................................

73

 

Stacker messages ...................................................................................................................

74

 

Change the temperature .........................................................................................................

74

 

Change paper rolls while using the stacker ...............................................................................

74

 

Clean the exterior of the stacker ...............................................................................................

74

 

Clean the stacker rollers ..........................................................................................................

75

 

Move or store the stacker ........................................................................................................

75

8

Print options ...................................................................................................................

77

 

Create a print job ..................................................................................................................

78

 

Select print quality ..................................................................................................................

79

 

Print a draft ...........................................................................................................................

80

 

High-quality printing ...............................................................................................................

81

 

Select paper size ...................................................................................................................

82

 

Select margins options ............................................................................................................

83

 

Print on loaded paper .............................................................................................................

84

 

Rescale a print .......................................................................................................................

84

 

Preview a print ......................................................................................................................

85

 

Print 16-bit color images .........................................................................................................

85

 

Change the treatment of overlapping lines ................................................................................

86

 

Print crop lines .......................................................................................................................

86

 

Rotate an image ....................................................................................................................

86

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Print in gray shades ................................................................................................................

88

 

Use paper economically .........................................................................................................

88

 

Nest jobs to save paper ..........................................................................................................

89

 

Use ink economically ..............................................................................................................

91

 

Roll protection .......................................................................................................................

91

 

Unattended printing/overnight printing .....................................................................................

91

9 Color management .........................................................................................................

93

 

Introduction ...........................................................................................................................

94

 

How colors are represented ....................................................................................................

94

 

A summary of the color management process ............................................................................

94

 

Color calibration ....................................................................................................................

94

 

Color management from printer drivers .....................................................................................

96

 

Color management from printer drivers (PostScript) ....................................................................

99

 

Color management from the Embedded Web Server ................................................................

101

 

Color management from the front panel ..................................................................................

103

10 Job queue management .............................................................................................

105

 

Embedded Web Server job queue page .................................................................................

106

 

Job preview .........................................................................................................................

106

 

Turn off the job queue ...........................................................................................................

107

 

Select when to print a job in the queue ...................................................................................

107

 

Identify a job in the queue .....................................................................................................

107

 

Prioritize a job in the queue ..................................................................................................

108

 

Delete a job from the queue ..................................................................................................

108

 

Reprint or copy a job in the queue .........................................................................................

108

 

Job status messages ..............................................................................................................

108

11

Retrieve printer usage information .............................................................................

110

 

Get printer accounting information .........................................................................................

111

 

Check printer usage statistics .................................................................................................

111

 

Check ink and paper usage for a job .....................................................................................

111

12

Practical printing examples ........................................................................................

113

 

Overview ............................................................................................................................

114

 

Print a draft for revision with the correct scale ..........................................................................

114

 

Print a project ......................................................................................................................

116

 

Print a presentation ..............................................................................................................

127

 

Print and scale from Microsoft Office ......................................................................................

132

13

Maintain the printer ....................................................................................................

139

 

Clean the exterior of the printer .............................................................................................

140

 

Clean the platen ..................................................................................................................

140

 

Clean the paper-advance sensor window ................................................................................

142

 

Lubricate the printhead carriage ............................................................................................

142

 

Maintain the ink cartridges ....................................................................................................

143

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Perform preventive maintenance ............................................................................................

143

 

Move or store the printer .......................................................................................................

144

 

Update the printer firmware ..................................................................................................

144

 

Secure disk erase .................................................................................................................

145

14

Accessories .................................................................................................................

146

 

Order accessories ................................................................................................................

146

15

Troubleshoot print-quality issues ................................................................................

147

 

General advice ....................................................................................................................

148

 

Troubleshooting tools ............................................................................................................

148

 

Lines are too thick, too thin or missing ....................................................................................

149

 

Lines appear stepped or jagged ............................................................................................

150

 

Lines print double or in the wrong colors .................................................................................

150

 

Lines are discontinuous .........................................................................................................

151

 

Lines are blurred ..................................................................................................................

151

 

Line lengths are inaccurate ....................................................................................................

152

 

The whole image is blurry or grainy .......................................................................................

153

 

The paper is not flat .............................................................................................................

153

 

The print is scuffed or scratched .............................................................................................

154

 

Ink marks on the paper .........................................................................................................

154

 

Black ink comes off when you touch the print ...........................................................................

155

 

Vertical lines of different colors ..............................................................................................

155

 

White spots on the print ........................................................................................................

156

 

Colors are inaccurate ...........................................................................................................

156

 

The output is completely blank ...............................................................................................

158

 

The output contains only a partial print ...................................................................................

158

 

The image is clipped ............................................................................................................

159

 

The image is in one portion of the printing area .......................................................................

159

 

The image is unexpectedly rotated .........................................................................................

160

 

The print is a mirror image of the original ...............................................................................

160

 

The print is distorted or unintelligible ......................................................................................

160

 

One image overlays another on the same print ........................................................................

160

 

Pen settings seem to have no effect .........................................................................................

160

 

The image has a wood-grain appearance (aeroworms) ............................................................

161

16

Troubleshoot paper issues ..........................................................................................

162

 

The paper has jammed .........................................................................................................

162

 

Prints do not stack correctly in the bin .....................................................................................

163

17

Troubleshoot ink-system issues ...................................................................................

164

 

Cannot insert an ink cartridge ...............................................................................................

165

 

Cannot insert a printhead ......................................................................................................

165

 

Cannot insert the maintenance cartridge .................................................................................

165

 

Front panel recommends reseating or replacing a printhead ......................................................

165

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18

Troubleshoot stacker issues ........................................................................................

166

 

Paper scrolling .....................................................................................................................

167

 

The trailing edge of the paper curling up ................................................................................

167

 

The paper is not completely ejected ........................................................................................

167

 

The front panel displays that the stacker is disconnected ...........................................................

168

19

Troubleshoot other issues ...........................................................................................

169

 

The printer is not printing ......................................................................................................

170

 

A job has not been printed ....................................................................................................

170

 

The software application slows down or stalls while generating the print job ...............................

170

 

The printer seems slow ..........................................................................................................

171

 

Communication failures between computer and printer .............................................................

171

 

Cannot access the Embedded Web Server ..............................................................................

172

 

“Out-of-memory” error message .............................................................................................

172

 

The platen rollers squeak .......................................................................................................

173

 

Cannot access the HP Utility ..................................................................................................

175

 

Print job canceled and purged when held for preview ..............................................................

175

 

Printer alerts ........................................................................................................................

175

20 Get help

.....................................................................................................................

177

 

Introduction .........................................................................................................................

178

 

HP Professional Services .......................................................................................................

178

 

HP Instant Support ................................................................................................................

179

 

HP Proactive Support ............................................................................................................

179

 

Customer Self Repair ............................................................................................................

179

 

HP Customer Care ...............................................................................................................

180

 

HP Designjet Online .............................................................................................................

183

 

Other sources of information .................................................................................................

184

Appendix A

Front-panel menus .......................................................................................

185

 

Paper menu .........................................................................................................................

186

 

Job management menu .........................................................................................................

187

 

Ink menu .............................................................................................................................

188

 

Setup menu .........................................................................................................................

189

 

Image quality maintenance menu ...........................................................................................

192

 

Connectivity menu ................................................................................................................

193

 

Internal prints menu ..............................................................................................................

194

 

Information menu .................................................................................................................

195

Appendix B

Front-panel error messages ..........................................................................

196

Appendix C

Printer specifications .....................................................................................

200

 

Functional specifications .......................................................................................................

201

 

Physical specifications ..........................................................................................................

202

 

Memory specifications ..........................................................................................................

203

 

Power specifications .............................................................................................................

203

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Environmental specifications ..................................................................................................

203

Acoustic specifications ..........................................................................................................

203

Glossary ...........................................................................................................................

204

Index ...............................................................................................................................

206

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1 Introduction

Safety precautions

Product models

Using this guide

The printer’s main features

The printer’s main components

The Embedded Web Server’s main components

The HP Utility’s main features

The printer’s internal prints

Turn the printer on and off

Introduction

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1

Introduction

Safety precautions

The following precautions ensure the correct use of the printer and prevent printer damage. Use these precautions at all times.

Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's electrical outlet, do not use the outlet for multiple devices.

Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, fire, and susceptibility to electromagnetic interference.

Do not disassemble or repair the printer yourself, unless authorized by HP (see Customer Self Repair on page 179). Contact your local HP Service Representative for service. See HP Customer Care on page 180.

Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the power cord. A damaged power cord creates a risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord.

Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the printer. Doing so can cause fire, electric shock, or other serious hazards.

Turn off the printer and unplug the power cable from the power outlet in any of the following cases:

When you place your hands inside the printer

If smoke or an unusual smell emanates from the printer

If the printer is making an unusual noise that does not occur during normal operation

If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer

During an electrical (thunder or lightning) storm

During a power failure

Product models

This guide covers the following product models, normally referring to them by their short names for brevity.

Full name

Short name

Part numbers

 

 

 

HP Designjet T7100

T7100

CQ105A, CQ106A

 

 

 

HP Designjet T7100 with PostScript upgrade

T7100ps

CQ105A, CQ106A + CQ745A

 

 

 

HP Designjet T7100 Monochrome

T7100 Mono

CQ101A, CQ102A

 

 

 

HP Designjet T7100 Monochrome with PostScript

T7100ps Mono

CQ101A, CQ102A + CQ745A

upgrade

 

 

 

 

 

2

Chapter 1 Introduction

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Using this guide

The HP Start-up Kit DVD includes this guide, which is the most complete source of information about this product, and is organized into the following chapters.

Introduction

This chapter provides a brief introduction to the printer and its documentation for new users.

Use and maintenance

These chapters help you carry out normal printer procedures and include the following topics:

Connectivity and software instructions on page 12

Personalize the printer on page 20

Handle the paper on page 26

Handle the ink system on page 44

Print options on page 77

Color management on page 93

Practical printing examples on page 113

Maintain the printer on page 139

Troubleshooting

These chapters help you solve problems that might occur while printing and include the following topics:

Troubleshoot print-quality issues on page 147

Troubleshoot ink-system issues on page 164

Troubleshoot paper issues on page 162

Troubleshoot other issues on page 169

Support

This chapter describes the various sources of information and help you can consult.

Get help on page 177

Appendices

The appendices contain reference information on various aspects of your printer.

Front-panel menus on page 185

Front-panel error messages on page 196

Printer specifications on page 200

Introduction

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Using this guide

3

Introduction

Glossary

This chapter contains definitions of printing and HP terms that are used in this documentation.

Index

In addition to the table of contents, an alphabetical index is included to help you to find topics quickly.

Warnings and Cautions

Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage. Follow the instructions that are marked with these symbols.

WARNING! Failure to follow the guidelines that are marked with this symbol could result in serious personal injury or death.

CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor personal injury or damage to the product.

The printer’s main features

Your printer is a color inkjet printer designed for printing high-quality images on paper up to 1067 mm (42 in) wide. Some major features of the printer are shown below:

Print resolution of up to 2400 × 1200 optimized dots per inch (dpi) from a 1200 × 1200 dpi input, when using photo paper, the Best print-quality option, and the Maximum resolution for the photo paper option

Two rolls (three rolls in some configurations) loaded at once provide automatic, fast and easy switching between different rolls, or long runs of unattended printing

A six-ink system in the 7100 and a two-ink system in the 7100 Mono printer

Accurate and consistent color reproduction with automatic color calibration in the 7100 printer

Two black printheads enable the printer to print grayscale jobs fast with unusually good quality.

Paper flexibility and automatic easy load, including information and presets that are available at the front panel or remotely

High productivity features such as job previewing, nesting and autorotate

EconoMode for printing economically

Ink and paper usage accounting for different types of print

Manage your printer remotely using the Embedded Web Server (see The Embedded Web Server’s main components on page 9) or the HP Utility (see The HP Utility’s main features

on page 10)

The printer’s main components

The following views illustrate the main components of the HP Designjet T7100 printer.

WARNING! Do not try to disassemble, repair or manipulate the roll door or the rear door. Your fingers or hand may become trapped.

4

Chapter 1 Introduction

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Front view

1.Ink cartridge

2.Platen

3.Printhead

4.Printhead carriage

5.Front panel

6.Maintenance cartridge

7.Right hub

8.Roll support

9.HP Smart Roll-Loading System

10.Paper feed brake

11.Bin/Basket

12.Roll door

13.Left hub

Introduction

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The printer’s main components

5

HP Designjet T7100 User Manual

Introduction

Rear view

1.Rear door handle

2.Power switch and socket

3.Sockets for communication cables and optional accessories

The bin/basket

6

Chapter 1 Introduction

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The bin/basket is provided to store finished prints. It can be used in several different ways.

Introduction

To stack A0 or E paper sizes only, supported by wire loops. For this purpose, the top handles

 

should be up and the bottom handles should be down.

 

To stack A1 or D paper sizes only, supported by wire loops. For this purpose, the top handles

 

should be down; the bottom handles are irrelevant.

 

To hold mixed paper sizes in the basket at the bottom. For this purpose, the top and bottom

 

handles should be up.

 

Before stacking A0/E or A1/D paper sizes, ensure that the bin/basket is correctly positioned below the

 

paper output: push it up against the printer until it comes to a definite stop.

 

The bin/basket has wheels and can easily be moved around when detached from the printer.

 

The front pockets may be used to store core adaptors and printer documentation.

 

The front panel

Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following important functions:

It is used to perform certain operations, such as loading and unloading paper

It displays up-to-date information about the status of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes

It gives guidance on using the printer

It displays warning and error messages, when appropriate, with audible alerts to call attention

It can be used to change the values of printer settings and the operation of the printer

NOTE: Settings in the Embedded Web Server or in the printer driver override front panel settings.

The front panel has the following components, starting with the four direct-access keys:

1.Paper loading key starts the paper loading process: see Load a roll into the printer on page 30.

2.View information key. By pressing this key repeatedly, you can see information about the loaded papers, the ink levels, the printer's connection to the computer and the printhead status. See Printing paper info on page 38.

3.Pause printing key pauses printing after finishing the current page. Press the key again to restart printing. This can be useful, for instance, when you want to change or load a roll of a different paper type.

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The printer’s main components

7

Introduction

4.

Form feed and cut key: see Feed and cut the paper on page 38.

5.

Front-panel display displays errors, warnings and information on using your printer.

 

 

6.

Back key: To go to the previous step in a procedure or interaction. To go to the upper level, or

 

 

leave the option in the menu, or when given an option.

 

7.

Menu key: Press to return to the main menu of the front-panel display. If you are already on the

 

 

main menu it will display the status screen.

 

8.

Down key: To go down in a menu or option, or to decrease a value, for example when

 

 

 

configuring the front-panel display contrast or the IP address.

 

9.

Power key: To turn the printer off or on, it also has a light to indicate the printer's status. If the

 

 

power key light is off the printer is off. If the power key light is blinking green, the printer is

 

 

starting up. If the power key light is green on, the printer is on. If the power key light is amber on,

 

 

the printer is in standby. If the power key light is blinking amber, the printer needs attention.

 

10.

Cancel key: To abort a procedure or interaction.

 

11.

Up key: To go up in a menu or option, or to increase a value, for example when configuring the

 

 

front-panel display contrast or the IP address.

 

12.

OK key: To confirm an action while in a procedure or interaction. To enter in a submenu in the

 

 

menu. To select a value when given an option. If the status screen is displayed, this key takes you

 

 

to the main menu.

 

13.

Status light: Indicates the printer's status. If the Status light is solid green, the printer is ready. If it is

 

 

flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing

 

 

amber, the printer needs attention.

 

To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.

 

To select an item in the front-panel display, first highlight it and then press the OK key.

 

When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it

 

means that you should select Item1, then select Item2, then select Item3.

 

For detailed information on the front-panel menus, see Front-panel menus on page 185.

 

For an annotated list of front-panel error messages, see Front-panel error messages on page 196.

 

Information about specific uses of the front panel can be found throughout this guide.

Printer software

The following software is provided with your printer:

HP-GL/2 printer driver for Windows operating systems

PostScript printer driver for Windows, Linux and Mac OS operating systems (with the PostScript upgrade)

HP Utility (see The HP Utility’s main features on page 10)

The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any computer to check the ink levels and the printer status (see The Embedded Web Server’s main components on page 9)

TIP: See http://hplipopensource.com/hplip-web/index.html if you are using Linux.

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Chapter 1 Introduction

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The Embedded Web Server’s main components

The Embedded Web Server is a Web server running inside the printer. Users can obtain printer information, manage settings and presets, and troubleshoot problems through the Embedded Web Server. It also allows service engineers to retrieve internal information that helps diagnose printer problems.

Access the Embedded Web Server remotely by using an ordinary Web browser running on any computer. Its features and functionality are organized within three tabs. Buttons near the top of each tabs page provide access to online help and supplies reordering.

Main tab

The Main tab provides information about the following items:

Print jobs and managing the print queue

Supplies status

Paper and ink usage and accounting

PANTONE©* emulation

Setup tab

The Setup tab includes options to complete these tasks:

Define printer, network and security settings

Send accounting reports and notifications of warnings and errors through email

Update firmware

Upload paper presets

Set the date and time

Support tab

The Support tab contains options to complete these funtions:

Use the Embedded Web Server Print Quality Troubleshooting wizard to help resolve some of the most common print quality issues

Browse helpful information from a variety of sources

Access HP Designjet links for technical support with your printer, driver and accessories

Access service support pages that show current and historical data on the usage of your printer

Troubleshoot image-quality

Introduction

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The Embedded Web Server’s main components

9

Introduction

The HP Utility’s main features

The HP Utility provides an easy-to-use interface that allows the user to manage and access various printer features and functionality.

Manage the printer, including single-point color control with the HP Color Center.

Gain access to the online HP Knowledge Center.

View the status of the ink cartridges, the printheads and the paper.

Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript upgrade only).

Access and use embedded profiles (with the PostScript upgrade only).

Update the printer's firmware. See Update the printer firmware on page 144.

Calibrate the printer and display.

Change various printer settings (on the Settings tab).

Configure network settings

The printer’s internal prints

The internal prints provide various kinds of information about your printer. You can request these prints from the front panel without using a computer.

Before requesting any internal print, make sure that paper is loaded and that the Ready message appears on the front-panel display.

To print an internal print, select the icon, Internal prints, and then select the type of internal print that you want.

The following internal prints are available:

Demo: shows some of the capabilities of the printer

Menu map: shows details of all the front-panel menus

Configuration: shows all the current front-panel settings

Usage report: shows estimates of the total number of prints, number of prints by paper type, number of prints by print-quality option, and total amount of ink used per color. The accuracy of these estimates is not guaranteed.

HP-GL/2 palette: shows the color or grayscale definitions in the currently-selected color palette

PostScript font list: lists the PostScript fonts that are installed in the printer (with the PostScript upgrade only)

Service information: provides information that service engineers require

10 Chapter 1 Introduction

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Turn the printer on and off

TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time (the default time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's front-panel display, or sending a new job to print, returns it to active mode, and it can resume printing immediately. To change the sleep mode time, see Change the sleep mode setting on page 22.

NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time.

The printer has three levels of power consumption.

Plugged in: the power cord is plugged into the back of the printer

Switched on: the switch at the back of the printer is in the on position

Powered on: the Power key on the front panel shows a green light

If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the Power key on the front panel.

However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are recommended to power it off using the Power key, and then also switch off the power switch at the rear.

To turn it back on, use the power switch at the rear.

When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has been off for six weeks or more, preparing the printheads could take up to 45 minutes.

Introduction

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Turn the printer on and off 11

2Connectivity and software instructions

Connectivity

Choose which connection method to use

Connect to a network (Windows)

Connect directly to a computer (Windows)

Uninstall the printer driver (Windows)

Connect to a network (Mac OS)

Connect directly to a computer (Mac OS)

Uninstall the printer software (Mac OS)

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Choose which connection method to use

The following methods can be used to connect your printer.

Connection type

Speed

Cable length

Other factors

 

 

 

 

Gigabit Ethernet

Very fast; varies according to

Long: 100 m (328 ft)

Requires extra equipment

 

network traffic

 

(switches).

 

 

 

 

Jetdirect print server (optional

Moderate; varies according

Long: 100 m (328 ft)

Requires extra equipment

accessory)

to network traffic

 

(switches).

 

 

 

Useful for wireless or

 

 

 

AppleTalk connection, and

 

 

 

for Novell printing.

 

 

 

 

USB 2.0 (optional accessory)

Very fast

Short: 5 m (16 ft)

 

 

 

 

 

NOTE: The speed of any network connection depends on all components used in the network, which may include network interface cards, hubs, routers, switches and cables. If any one of these components is not capable of high-speed operation, you will find that you have a low-speed connection. The speed of your network connection can also be affected by the total amount of traffic from other devices on the network.

NOTE: There are various possible ways of connecting the printer to a network, but only one of them can be active at a time; with the exception of the Jetdirect print server, which can be active at the same time as one other network connection.

Connect to a network (Windows)

Once the network cable is connected and the printer is powered up, it automatically obtains an IP address. You need to perform the following steps to configure the printer in the network:

1.Go to your printer's front panel and select the Connectivity menu icon , then Gigabit Ethernet or Jetdirect EIO, then View configuration.

2.Note the IP address of your printer.

3.Insert the HP Start-Up Kit DVD into your computer. If the DVD does not autorun, run the setup.exe program in the root folder of the DVD.

4.Press the Software Installation button.

5.Press the Express Network Install button.

6.The configuration program will look for printers connected to your network. When the search has finished, a list of printers will be displayed. Identify your printer by its IP address and select it from the list.

If your printer does not appear in the list, select Help me find my network printer and click Next. In the next screen, give the IP address of your printer.

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Choose which connection method to use 13

Connect directly to a computer (Windows)

You can connect your printer directly to a computer without going through a network, by using the printer's USB 2.0 socket.

 

1.

Do not connect the computer to the printer yet. You must first install the printer driver

 

 

software on the computer, as follows.

 

2.

Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the

 

 

setup.exe program in the root folder of the DVD.

Connectivity

3.

Press the Software Installation button.

4.

Press the Custom Install button.

 

 

5.

Follow the instructions on your screen to set up the printer. The following notes will help you to

 

 

understand the screens and make appropriate choices.

● You may see a message warning that the installer will have to communicate through the Windows Firewall to search for printers on the network. As you intend to set up a direct connection, select Continue installation without searching the network and click Next.

● When asked how the printer is connected, choose USB cable.

● When prompted to do so, connect your computer to the printer, using a USB cable. Ensure that the printer is switched on.

Uninstall the printer driver (Windows)

1.Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the setup.exe program in the root folder of the DVD.

2.Press the Software Installation button.

3.Press the Modify Installation button, and follow the instructions on your screen to uninstall the printer driver.

Connect to a network (Mac OS)

You can connect your printer to a network under Mac OS by using the following methods:

Bonjour

TCP/IP

NOTE: The printer does not support AppleTalk.

Before you begin, check your equipment:

The printer should be set up and on.

The Ethernet hub or router should be on and functioning correctly.

All computers on the network should be on and connected to the network.

The printer should be connected to the network.

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Now you can proceed to install the printer software and connect your printer.

Bonjour connection

1.Go to your printer's front panel and select the Connectivity menu icon , then Gigabit Ethernet or Jetdirect EIO, then View configuration. Note the mDNS service name of your printer.

2.Insert the HP Start-up Kit DVD into your DVD drive.

3.Open the DVD icon on your desktop.

Connectivity

4.Open the Mac OS X HP Designjet Installer icon.

5.Follow the instructions on your screen. You are recommended to use the Easy Install option.

6.The printer software is installed, including the printer driver and the HP Utility.

7.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer. Follow the instructions on your screen.

8.When you reach the Select Printer screen, look for your printer's mDNS service name (which you noted in step 1) in the Printer Name column.

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Connect to a network (Mac OS) 15

Connectivity

If you find the right printer name, scroll sideways to see the Connection Type column, and

 

 

 

check that it shows Bonjour. Then highlight that line. Otherwise, continue searching further

 

 

down the list.

● If you cannot find your printer name with a Bonjour connection type, check the box My printer is not in the list.

Click Continue.

9.Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network.

10.When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

TCP/IP connection

1. Go to your printer's front panel and select the Connectivity menu icon , then Gigabit Ethernet or Jetdirect EIO, then View configuration.

2.Note the URL of your printer.

3.Insert the HP Start-up Kit DVD into your DVD drive.

4.Open the DVD icon on your desktop.

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5.Open the Mac OS X HP Designjet Installer icon.

6.Follow the instructions on your screen. You are recommended to use the Easy Install option.

7.The printer software is installed, including the printer driver and the HP Utility.

8.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer. Follow the instructions on your screen.

9.When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in the Printer Name column.

If you find the right printer name, scroll sideways to see the Connection Type column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list.

If you cannot find your printer name with an IP Printing connection type, check the box My printer is not in the list.

Click Continue.

10.Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network.

11.When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

Connect directly to a computer (Mac OS)

You can connect your printer directly to a computer without going through a network, by using the printer's built-in USB 2.0 socket.

1.Make sure the printer is either turned off or disconnected from the computer.

2.Insert the HP Start-up Kit DVD into your DVD drive.

3.Open the DVD icon on your desktop.

4.Open the Mac OS X HP Designjet Installer icon.

5.Follow the instructions on your screen. You are recommended to use the Easy Install option.

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Connect directly to a computer (Mac OS) 17

6.The printer software is installed, including the printer driver and the HP Utility.

7.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer.

8.Make sure that the printer is turned on and connected to the computer with a certified USB cable.

 

 

 

 

 

NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables

 

 

 

 

 

 

 

 

 

 

 

 

certified by the USB Implementor's Forum (http://www.usb.org/) should be used with this printer.

 

9.

 

 

In the HP Printer Setup Assistant, click Continue.

 

 

 

 

10.

 

In the list of printers that appears, select the entry that uses the connection type USB, and click

Connectivity

 

 

 

 

Continue.

11.

 

The following screen displays information about your printer's installation, where the name of the

 

 

 

 

 

 

 

printer can be modified. Make any changes you wish to make, and click Continue.

 

12.

 

Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create

 

 

 

 

 

New Queue if you want to connect another printer.

 

13.

 

When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.

 

 

 

 

 

 

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

Sharing the printer

If your computer is connected to a network, you can make your directly connected printer available to other computers on the same network.

1.Double-click the System Preferences icon on the Dock menu bar on your desktop.

2.Go to Sharing, select Printer Sharing, and then check the printer(s) that you want to share.

3.Your printer now automatically appears in the list of shared printers displayed by any other computer running Mac OS and connected to your local network.

Any other people wishing to share your printer must install the printer software on their own computers.

Anyone sharing your printer will be able to send print jobs, but will not be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.

You may find that sharing your directly connected printer with other users will slow down your computer unacceptably.

TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the network. See Connect to a network (Mac OS) on page 14.

Uninstall the printer software (Mac OS)

1.Insert the HP Start-up Kit DVD into your DVD drive.

2.Open the DVD icon on your desktop.

3.Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to uninstall the printer software.

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To delete the print queue:

1.From the system preferences, select the Print & Fax dialog.

2.Select the name of the printer and click the button.

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Uninstall the printer software (Mac OS) 19

3 Personalize the printer

settings Personal

Change the language of the front-panel display

Access the HP Utility

Access the Embedded Web Server

Change the language of the HP Utility

Change the language of the Embedded Web Server

Change the sleep mode setting

Turn the buzzer on and off

Change the front-panel display contrast

Change the units of measurement

Configure network settings

Change the graphic language setting

Paper suitability options

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Change the language of the front-panel display

There are two possible ways to change the language of the front-panel menus and messages.

If you can understand the current front-panel display language, select the Setup menu icon , then Front panel options > Select language.

If you cannot understand the current front-panel display language, start with the printer powered off. At the front panel, press the OK key and hold it down. While holding the OK key down, press the Power key and hold it down. Continue to hold down both keys until the green light on the right side of the front-panel display starts flashing, and then release both keys. You can expect a delay of about one second. If the green light starts flashing without any delay, you may need to start again.

Whichever method you used, the language selection menu should now appear on the front-panel display. Highlight your preferred language with the Up and Down keys, then press the OK key.

When you have selected your preferred language, turn off the printer with the Power key and then turn it on again. The front panel will appear in the selected language.

Access the HP Utility

The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP or Jetdirect connection.

Under Windows, start the HP Utility from your desktop shortcut or from Start > All Programs > Hewlett-Packard > HP Utility > HP Utility. This launches the HP Utility, showing the printers installed on your computer.

Under Mac OS, launch the HP Utility from your dock shortcut or by selecting STARTUP_DISK > Library > Printers > hp > Utilities > HP Utility. This launches the HP Utility, showing the printers installed on your computer.

When you select your printer in the left pane, everything that appears in the right pane is specific to that printer.

If you have followed these instructions but failed to get through to the HP Utility, see Cannot access the HP Utility on page 175.

Access the Embedded Web Server

The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running on any computer.

To access the Embedded Web Server directly, you must have a TCP/IP connection to your printer. However, you can access the Embedded Web Server indirectly through the HP Utility, if you connect to your printer with a USB connection.

The following browsers are known to be compatible with the Embedded Web Server:

Internet Explorer 6 and later, for Windows

Safari 2 and later, for Mac OS X

Firefox 1.5 and later

Personal settings

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Change the language of the front-panel display

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settings Personal

To access the Embedded Web Server on any computer, open your Web browser and give the IP address of your printer.

You can find your printer's IP address by selecting the Connectivity menu icon , then Gigabit Ethernet or Jetdirect EIO, then View configuration.

If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 172.

Change the language of the HP Utility

The HP Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows only), French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.

Under Windows, select Tools > Set Language and select a language from the list.

Under Mac OS, the language is changed as for any other application. In System Preferences, select International and re-launch the application.

Change the language of the Embedded Web Server

The Embedded Web Server can work in the following languages: English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese. It uses whichever language you have specified in your Web browser's options. If you have specified a language that it cannot support, it works in English.

To change the language, you must change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language you want is at the top of the list in the dialog box.

Change the sleep mode setting

If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode to save power. To change the time the printer waits before it goes into sleep mode, go to the

front panel and select the Setup menu icon , then Front panel options > Sleep mode wait

time. Highlight the wait time you want and then press the OK key. You can set the time from 1 to 240 minutes. The default time is 30 minutes.

Turn the buzzer on and off

To turn the printer's buzzer on or off, go to the front panel and select the Setup menu icon , then

Front panel options > Enable buzzer, and highlight on or off and press the OK key. By default, the buzzer is set to on.

Change the front-panel display contrast

To change the contrast of the front-panel display, select the Setup menu icon , then Front panel

options > Select display contrast, and enter a value using the Up or Down key. Press the OK key to set the value. The default contrast is set to 50.

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