HP Color Laserjet CM3530 mfp service manual

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HP Color Laserjet CM3530 mfp service manual

HP Color LaserJet CM3530 MFP Series

Service Manual

Theory of operation

Removal and replacement

Solve problems

Parts list

Additional product information:

www.hp.com/support/cljcm3530mfp

www.hp.com/go/usemyMFP

HP Color LaserJet CM3530 MFP Series

Service Manual

Copyright and License

© 2008 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CC519-91013

Edition 2, 10/2008

Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Javaâ„¢ is a US trademark of Sun

Microsystems, Inc.

Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.

Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

PANTONE® is Pantone, Inc's checkstandard trademark for color.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Table of contents

1 Product basics

 

Conventions used in this guide ............................................................................................................

2

Product comparison .............................................................................................................................

3

Product features ...................................................................................................................................

4

Product view .........................................................................................................................................

7

Product front view ................................................................................................................

7

Product back view ................................................................................................................

8

Interface ports ......................................................................................................................

9

Serial number and model number location ........................................................................

10

2 Control panel

 

Use the control panel .........................................................................................................................

12

Control-panel layout ...........................................................................................................

12

Home screen .....................................................................................................................

14

Buttons on the touchscreen ...............................................................................................

15

Control-panel help system .................................................................................................

15

Navigate the Administration menu .....................................................................................................

16

Information menu ...............................................................................................................................

17

Default Job Options menu ..................................................................................................................

19

Default Options for Originals ..............................................................................................

19

Image adjustment ..............................................................................................................

20

Default Copy Options .........................................................................................................

21

Default Fax Options ...........................................................................................................

22

Default E-mail Options .......................................................................................................

23

Default Send to Folder Options .........................................................................................

24

Default Print Options ..........................................................................................................

25

Time/Scheduling menu .......................................................................................................................

26

Management menu ............................................................................................................................

28

Initial Setup menu ...............................................................................................................................

31

Networking and I/O ............................................................................................................

31

Fax Setup ..........................................................................................................................

38

E-mail Setup ......................................................................................................................

41

Send Setup menu ..............................................................................................................

41

Device Behavior menu .......................................................................................................................

42

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Print Quality menu ..............................................................................................................................

46

Troubleshooting menu ........................................................................................................................

50

Resets menu ......................................................................................................................................

53

Service menu .....................................................................................................................................

54

3 Paper and print media

 

Supported paper and print media .......................................................................................................

56

Supported paper and print media types .............................................................................................

58

Tray and bin capacity .........................................................................................................................

60

Custom paper sizes ............................................................................................................................

61

Load paper and print media ...............................................................................................................

62

Paper orientation for loading trays .....................................................................................

62

Tray 1 ................................................................................................................

63

Tray 2 or optional Tray 3 ...................................................................................

65

Load Tray 1 ........................................................................................................................

66

Print envelopes .................................................................................................

68

Load Tray 2 ........................................................................................................................

68

Load the optional 500-sheet paper and heavy media tray (Tray 3) ...................................

70

Load standard-sized paper into Tray 3 ............................................................

70

Load custom-size paper into Tray 3 ..................................................................

72

Configure trays ...................................................................................................................................

75

Configure a tray when loading paper .................................................................................

75

Configure a tray to match print job settings .......................................................................

75

Automatic overhead transparency sensing (auto sense mode) .........................................

75

Auto-sense settings ...........................................................................................

76

Select the paper by source, type, or size ...........................................................................

76

Source ...............................................................................................................

76

Type and Size ...................................................................................................

76

Choose an output bin .........................................................................................................................

77

4 Manage and maintain

 

Print information pages ......................................................................................................................

80

HP Easy Printer Care .........................................................................................................................

82

Open the HP Easy Printer Care software ..........................................................................

82

HP Easy Printer Care software sections ............................................................................

82

Embedded Web server .......................................................................................................................

85

Open the embedded Web server by using a network connection .....................................

85

Embedded Web server sections ........................................................................................

86

Use HP Web Jetadmin software ........................................................................................................

89

Product security features ....................................................................................................................

90

Secure the embedded Web server ....................................................................................

90

HP Encrypted High Performance Hard Disks ....................................................................

90

Secure Disk Erase .............................................................................................................

90

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Data affected .....................................................................................................

90

Additional Information .......................................................................................

91

Job storage .......................................................................................................

91

DSS authentication ............................................................................................................

91

Lock the control-panel menus ............................................................................................

91

Lock the formatter cage .....................................................................................................

92

Manage supplies ................................................................................................................................

93

Print-cartridge storage .......................................................................................................

93

HP policy on non-HP print cartridges .................................................................................

93

HP fraud hotline and Web site ...........................................................................................

93

Replace supplies ...............................................................................................................

93

Supplies life .......................................................................................................

93

Locate supplies .................................................................................................

94

Supply replacement guidelines .........................................................................

94

Change print cartridges .....................................................................................

94

Change the toner collection unit ........................................................................

98

Install memory .................................................................................................

100

Install DDR memory DIMMs ...........................................................

100

Enable memory for Windows ..........................................................

104

Install an HP Jetdirect or EIO print server card or EIO hard disk ...

105

Clean the product .............................................................................................................................

108

Clean the outside of the product ......................................................................................

108

Clean the touchscreen .....................................................................................................

108

Clean the scanner glass ..................................................................................................

108

Clean the document feeder .............................................................................................

108

Clean the document-feeder backing ...............................................................

109

Clean the document-feeder rollers ..................................................................

110

Clean the fuser ................................................................................................................

111

Product updates ...............................................................................................................................

112

Determine the current firmware version ...........................................................................

112

Download new firmware from the HP Web site ...............................................................

112

Transfer the new firmware to the product ........................................................................

112

Use the flash executable file to update the firmware ......................................

112

Use FTP to upload the firmware through a browser .......................................

113

Use FTP to upgrade the firmware on a network connection ...........................

113

Use HP Web Jetadmin to upgrade the firmware .............................................

114

Use Microsoft Windows commands to upgrade the firmware .........................

114

5 Theory of operation

 

Basic operation .................................................................................................................................

116

Sequence of operation .....................................................................................................

116

Engine-control system ......................................................................................................................

118

DC controller ....................................................................................................................

119

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Solenoids ........................................................................................................

119

Clutches ..........................................................................................................

120

Switches ..........................................................................................................

120

Sensors ...........................................................................................................

121

Motors and fans ..............................................................................................

122

High-voltage power supply ..............................................................................................

123

Low-voltage power supply ...............................................................................................

125

Overcurrent/overvoltage protection .................................................................

126

Safety ..............................................................................................................

126

Voltage detection ............................................................................................

126

Sleep (powersave) mode ................................................................................

126

Low-voltage power supply failure ....................................................................

126

Fuser (fixing) control ........................................................................................................

127

Fuser (fixing) temperature-control circuit ........................................................

128

Fuser (fixing) over-temperature protection ......................................................

128

Fuser (fixing)-failure detection .........................................................................

129

Laser/scanner system ......................................................................................................................

131

Image-formation system ...................................................................................................................

133

Image-formation process .................................................................................................

134

Step 1: Pre-exposure ......................................................................................

135

Step 2: Primary charging .................................................................................

135

Step 3: Laser-beam exposure .........................................................................

136

Step 4: Development .......................................................................................

136

Step 5: Primary transfer ..................................................................................

136

Step 6: Secondary transfer .............................................................................

137

Step 7: Separation ..........................................................................................

138

Step 8: Fusing .................................................................................................

138

Step 9: ITB cleaning ........................................................................................

139

Step 10: Drum cleaning ...................................................................................

139

Print cartridge ..................................................................................................................

139

Developing-roller engagement and disengagement ........................................................

141

Intermediate transfer belt (ITB) unit .................................................................................

142

Primary-transfer-roller engagement and disengagement ................................

143

ITB cleaning ....................................................................................................

144

Calibration ........................................................................................................................

145

Color-misregistration control ...........................................................................

146

Image-stabilization control ..............................................................................

147

Pickup, feed, and delivery system ....................................................................................................

148

Pickup-and-feed unit ........................................................................................................

151

Cassette pickup ...............................................................................................

151

Cassette-presence detection ..........................................................

153

Cassette lift operation .....................................................................

153

Cassette paper-presence detection ................................................

154

Multifeed prevention .......................................................................

155

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Multipurpose tray pickup .................................................................................

156

Paper feed .......................................................................................................

157

Skew-feed prevention .....................................................................

158

OHT detection ................................................................................

158

Fusing and delivery unit ...................................................................................................

159

Loop control ....................................................................................................

159

Pressure-roller pressurization control .............................................................

160

Duplexing unit .................................................................................................................

162

Duplexing reverse and feed control ................................................................

163

Duplex pickup operation ..................................................................................

163

Jam detection ...................................................................................................................................

164

Optional paper feeder .......................................................................................................................

166

Paper-feeder pickup and feed operation .........................................................................

168

Paper-size detection and cassette-presence detection ...................................................

168

Paper-feeder cassette lift operation .................................................................................

170

Paper-feeder presence detection ....................................................................................

171

Paper-feeder multiple feed prevention .............................................................................

172

Paper feeder jam detection ..............................................................................................

173

Scanning/image capture system system ..........................................................................................

174

Optical assembly .............................................................................................................

174

Automatic document feed system ....................................................................................

174

Control panel ...................................................................................................

174

Sensors in the ADF .........................................................................................

174

ADF paper path ...............................................................................................

175

Stapler .............................................................................................................

176

6 Removal and replacement

 

Introduction .......................................................................................................................................

178

Removal and replacement strategy .................................................................................................

178

Electrostatic discharge .....................................................................................................................

178

Required tools .................................................................................................................................

179

Before performing service ................................................................................................................

180

After performing service ...................................................................................................................

181

Post-service test ...............................................................................................................................

182

Print-quality test ...............................................................................................................

182

Copy-quality test ..............................................................................................................

182

DC controller PCA ............................................................................................................................

183

Parts removal order ..........................................................................................................................

184

Customer self repair (CSR) components .........................................................................................

186

Print cartridges .................................................................................................................

186

Stapler cartridge ..............................................................................................................

188

Duplex-reverse guide .......................................................................................................

189

Toner-collection unit ........................................................................................................

190

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Formatter PCA .................................................................................................................

192

Memory DIMM .................................................................................................................

193

Remove the memory DIMM ............................................................................

193

Enable memory for Windows ..........................................................

194

Hard drive and Serial Advanced Technology Attachment (SATA) cable .........................

195

Remove the hard drive and SATA cable .........................................................

195

Fax PCA and cable ..........................................................................................................

197

Remove the fax PCA and cable ......................................................................

197

Tray cassette ...................................................................................................................

199

Fuser ...............................................................................................................................

200

Pickup roller (Tray 2) .......................................................................................................

201

Pickup and feed rollers (Tray 3) .......................................................................................

203

Separation roller (Tray 2) .................................................................................................

204

Secondary transfer roller .................................................................................................

205

Reinstall the transfer roller ..............................................................................

206

Secondary transfer assembly ..........................................................................................

207

Reinstall the secondary transfer assembly .....................................................

208

Intermediate transfer belt (ITB) ........................................................................................

209

Front-door assembly ........................................................................................................

211

Automatic document feeder (ADF) ..................................................................................

212

Calibrate a replacement ADF assembly ..........................................................

214

ADF roller assembly and separation pad .........................................................................

215

Reinstall the ADF roller assembly ...................................................................

217

Control-panel overlay .......................................................................................................

218

Control-panel assembly ...................................................................................................

219

Remove the control-panel assembly ...............................................................

219

Right door (optional paper feeder) ...................................................................................

221

External panels, covers, doors, and scanner assembly ...................................................................

223

Identification and location ................................................................................................

223

Front-upper cover ............................................................................................................

225

Right-door assembly ........................................................................................................

227

Right-rear cover ...............................................................................................................

231

Left cover .........................................................................................................................

233

Rear-upper cover .............................................................................................................

236

Rear cover .......................................................................................................................

238

Remove the rear cover ....................................................................................

238

Right-front cover ..............................................................................................................

239

Remove the right-front cover ...........................................................................

239

Reinstall the power button ..............................................................

241

Scanner assembly ...........................................................................................................

242

Remove the scanner assembly .......................................................................

242

Delivery cover ..................................................................................................................

245

Remove the delivery cover ..............................................................................

245

Left-upper cover ...............................................................................................................

247

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Remove the left-upper cover ...........................................................................

247

Front stapler cover and right-side stapler cover ..............................................................

249

Remove the front stapler cover and right-side stapler cover ...........................

249

Reinstall the right-side stapler cover ..............................................

256

Right-top cover ................................................................................................................

258

Remove the right-top cover .............................................................................

258

Front-top cover ................................................................................................................

261

Remove the front-top cover .............................................................................

261

Rear-top cover .................................................................................................................

262

Remove the rear-top cover .............................................................................

262

Internal assemblies ..........................................................................................................................

264

Stapler assembly .............................................................................................................

264

Remove the stapler assembly .........................................................................

264

Reinstall the stapler assembly ........................................................

265

Stapler power supply .......................................................................................................

266

Remove the stapler power supply ...................................................................

266

Interconnect board (ICB) .................................................................................................

267

Remove the ICB ..............................................................................................

267

Reinstall the ICB .............................................................................

269

DC controller PCA and tray .............................................................................................

270

Remove the DC controller PCA and tray ........................................................

270

Low-voltage power supply (LVPS) ...................................................................................

273

Remove the LVPS ...........................................................................................

273

Scanner-control board (SCB) ..........................................................................................

279

Remove the SCB ............................................................................................

279

Reinstall the SCB ...........................................................................

283

Pickup roller (Tray 1) .......................................................................................................

284

Delivery fan, cartridge fan, and environmental sensor ....................................................

285

Remove the delivery fan, cartridge fan, and environmental sensor ................

285

Toner-collection sensor ..................................................................................................

290

Remove the toner-collection sensor ................................................................

290

Residual-toner-feed motor ...............................................................................................

292

Remove the residual-toner-feed motor ...........................................................

292

Reinstall the residual-toner collection door .....................................

296

Registration density (RD) sensor assembly .....................................................................

297

Remove the RD sensor assembly ...................................................................

297

Power-supply fan and fan duct ........................................................................................

300

Remove the power-supply fan and fan duct ....................................................

300

Registration assembly .....................................................................................................

303

Remove the registration assembly ..................................................................

303

High-voltage power supply lower .....................................................................................

308

Remove the high-voltage power supply lower ................................................

308

Reinstall the high-voltage power supply lower ...............................

310

Developing-disengagement motor ...................................................................................

311

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Remove the developing-disengagement motor ..............................................

311

Pickup motor ....................................................................................................................

313

Remove the pickup motor ...............................................................................

313

Lifter-drive assembly ........................................................................................................

314

Remove the lifter-drive assembly ....................................................................

314

Cassette-pickup drive assembly ......................................................................................

316

Remove the cassette-pickup drive assembly ..................................................

316

Reinstall the cassette-pickup drive assembly .................................

321

Cassette-pickup assembly ...............................................................................................

323

Remove the cassette-pickup assembly ...........................................................

323

Laser/scanner assembly (Y/M) ........................................................................................

325

Remove the laser/scanner assembly (Y/M) ....................................................

325

Laser/scanner assembly (C/Bk) .......................................................................................

332

Remove the laser/scanner assembly (C/Bk) ...................................................

332

Reinstall the protective glass cleaner (PGC) actuators ..................

336

High-voltage power supply upper ....................................................................................

339

Remove the high-voltage power supply upper ................................................

339

Reinstall the high-voltage power supply upper ...............................

342

Drum motor 1 ...................................................................................................................

343

Remove the drum motor 1 ..............................................................................

343

Drum motor 2 or drum motor 3 ........................................................................................

344

Remove the drum motor 2 or drum motor 3 ....................................................

344

Fuser motor .....................................................................................................................

345

Remove the fuser motor ..................................................................................

345

Main-drive assembly ........................................................................................................

346

Remove the main-drive assembly ...................................................................

346

Reinstall the main-drive assembly ..................................................

350

Fuser-drive assembly ......................................................................................................

356

Remove the fuser-drive assembly ...................................................................

357

Reinstall the fuser-drive assembly ..................................................

360

Delivery assembly ............................................................................................................

361

Remove the delivery assembly .......................................................................

362

Reinstall the delivery assembly ......................................................

365

Duplex-drive assembly ....................................................................................................

366

Remove the duplex-drive assembly ................................................................

367

Optional paper feeder assembly (Tray 3) ........................................................................

368

Drawer connector ...........................................................................................

368

7 Solve problems

 

Solve problems checklist ..................................................................................................................

370

Menu map ........................................................................................................................................

372

Troubleshooting process ..................................................................................................................

373

Determine the problem source ........................................................................................

373

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Pre-troubleshooting checklist ..........................................................................

373

Troubleshooting flowchart ...............................................................................

375

Power subsystem ............................................................................................................

376

Power-on checks .............................................................................................

376

Power-on troubleshooting overview ...............................................

376

Tools for troubleshooting ..................................................................................................................

378

Individual component diagnostics ....................................................................................

378

LED diagnostics ..............................................................................................

378

Understand lights on the formatter .................................................

378

Engine diagnostics ..........................................................................................

381

Troubleshooting menu ....................................................................

381

Defeating interlocks ........................................................................

384

Disable cartridge check ..................................................................

385

Engine-test button ..........................................................................

386

Paper-path test ................................................................................................

386

Manual sensor test (special-mode test) ..........................................................

387

A TOP (top of page) sensor ............................................................

389

B and C loop sensors .....................................................................

390

D fuser (fixing) delivery sensor .......................................................

391

E duplex re-pickup sensor ..............................................................

392

F output bin full sensor ...................................................................

393

G developing home-position sensor ..............................................

394

H fuser (fixing) pressure-release sensor .......................................

395

I primary transfer-roller disengagement sensor ..............................

396

K right and front door interlock switches .........................................

398

L Tray 1 media present sensor ......................................................

400

M Tray 2 paper out sensor .............................................................

401

N Tray 2 closed sensor ...................................................................

402

O Tray 2 stack-surface sensor ......................................................

403

P optional Tray 3-empty sensor ......................................................

404

Q optional Tray 3 media-feed sensor (Q) .......................................

405

R optional Tray 3 stack-surface sensor (R) ....................................

406

S, T, and U optional Tray 3 media-size sensors ............................

407

Paper-path sensors test ..................................................................................

408

Print/Stop test ..................................................................................................

409

Component tests .............................................................................................

409

Component test (special mode test) ...............................................

409

Diagrams .........................................................................................................................

411

Formatter PCA ................................................................................................

411

Location of connectors ....................................................................................

412

DC controller PCA ..........................................................................

412

Paper feeder driver PCA ................................................................

413

PCAs, motors, fans, switches, solenoids, and clutches ..................................

414

Base product ..................................................................................

414

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1 x 500 paper feeder ......................................................................

420

Sensors ...........................................................................................................

421

General timing chart ........................................................................................

423

Circuit diagrams ..............................................................................................

423

Print-quality troubleshooting tools ....................................................................................

427

Repetitive defects ruler ...................................................................................

428

Calibrate the product .......................................................................................

430

Internal print-quality test pages ........................................................................................

431

Print-quality-troubleshooting pages .................................................................

431

Diagnostics page .............................................................................................

434

Cleaning page .................................................................................................

435

Configuration pages ........................................................................................

436

Configuration page .........................................................................

436

HP embedded Jetdirect page .........................................................

438

Embedded protocol page ...............................................................

439

Finding important information on the configuration pages ..............

440

Color-band test ................................................................................................

440

Control-panel messages ..................................................................................................................

441

Event log messages .........................................................................................................................

468

Print an event log .............................................................................................................

468

Show an event log ...........................................................................................................

468

Clear the event log ...........................................................................................................

468

Event log message table .................................................................................................

468

Clear paper jams ..............................................................................................................................

472

Common causes of jams .................................................................................................

472

Jam locations ...................................................................................................................

473

Clear jams ........................................................................................................................

473

Clear jams in the right door .............................................................................

475

Clear jams in the output bin area ....................................................................

479

Clear jams in Tray 1 ........................................................................................

480

Clear jams in Tray 2 ........................................................................................

482

Clear jams in the optional 500-sheet paper and heavy media tray

 

(Tray 3) ............................................................................................................

483

Clear jams in the lower right door (Tray 3) ......................................................

484

Clear jams in the document feeder .................................................................

485

Jam recovery ...................................................................................................................

486

Solve paper-handling problems ........................................................................................................

487

Product feeds multiple sheets ..........................................................................................

487

Product feeds incorrect page size ...................................................................................

487

Product pulls from incorrect tray ......................................................................................

487

Paper does not feed automatically ..................................................................................

488

Paper does not feed from Tray 2 or 3 ..............................................................................

488

Transparencies or glossy paper will not feed ..................................................................

489

Envelopes jam or will not feed in the product ..................................................................

489

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Output is curled or wrinkled .............................................................................................

490

Product will not duplex or duplexes incorrectly ................................................................

490

Use manual print modes ..................................................................................................................

492

Solve image-quality problems ..........................................................................................................

494

Image defects table .........................................................................................................

494

Solve performance problems ...........................................................................................................

500

Solve connectivity problems .............................................................................................................

501

Solve direct-connect problems ........................................................................................

501

Solve network problems ..................................................................................................

501

Service mode functions ....................................................................................................................

503

Service menu ...................................................................................................................

503

Product resets ..................................................................................................................

505

Restore factory settings ..................................................................................

505

Hard disk initialization (optional) .....................................................................

505

NVRAM initialization ........................................................................................

506

Restore factory settings (cold reset) ..............................................................

506

Solve fax problems ...........................................................................................................................

507

Solve e-mail problems ......................................................................................................................

507

Validate the SMTP gateway address ...............................................................................

507

Validate the LDAP gateway address ...............................................................................

507

8 Parts and diagrams

 

Order parts, accessories, and supplies ............................................................................................

510

Part numbers ....................................................................................................................................

511

Customer self-repair (CSR) components .........................................................................

511

Accessories and products ................................................................................................

512

Print cartridges and toner collection unit ..........................................................................

513

Memory ............................................................................................................................

513

Cables and interfaces ......................................................................................................

514

Service kits ......................................................................................................................

515

Service manuals and user documentation .......................................................................

518

Screws ..............................................................................................................................................

519

How to use the parts lists and diagrams ..........................................................................................

519

ADF and scanner assemblies ..........................................................................................................

520

External covers, panels, and doors ..................................................................................................

522

Right door assembly .........................................................................................................................

524

Internal components .........................................................................................................................

526

Internal components (1 of 5) ............................................................................................

526

Internal components (2 of 5) ............................................................................................

528

Internal components (3 of 5) ............................................................................................

530

Internal components (4 of 5) ............................................................................................

532

Internal components (5 of 5) ............................................................................................

534

Fuser ................................................................................................................................

536

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250-sheet cassette ..........................................................................................................

538

250-sheet cassette paper pickup assembly .....................................................................

540

Registration assembly .....................................................................................................

542

Paper-delivery assembly .................................................................................................

544

PCAs ................................................................................................................................

546

Formatter components .....................................................................................................

548

Accessories ......................................................................................................................................

550

500-sheet paper feeder ...................................................................................................

550

Paper feeder main body ..................................................................................................

552

Alphabetical parts list .......................................................................................................................

554

Numerical parts list ...........................................................................................................................

561

Appendix A Service and support

 

Hewlett-Packard limited warranty statement ....................................................................................

570

Print cartridge limited warranty statement ........................................................................................

571

HP Color LaserJet Fuser Kit Limited Warranty Statement ...............................................................

572

End User License Agreement ..........................................................................................................

573

Customer self-repair warranty service ..............................................................................................

575

Customer support .............................................................................................................................

576

Appendix B Product specifications

 

Physical specifications .....................................................................................................................

578

Electrical specifications ....................................................................................................................

578

Acoustic specifications .....................................................................................................................

578

Environmental specifications ............................................................................................................

579

Appendix C Regulatory information

 

FCC regulations ...............................................................................................................................

582

Declaration of Conformity .................................................................................................................

583

Safety statements .............................................................................................................................

584

Laser safety .....................................................................................................................

584

Canadian DOC regulations ..............................................................................................

584

VCCI statement (Japan) ..................................................................................................

584

Power cord statement (Japan) .........................................................................................

584

EMC statement (Korea) ...................................................................................................

584

Laser statement for Finland .............................................................................................

584

Substances Table (China) ...............................................................................................

585

Index .................................................................................................................................................................

587

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List of tables

Table 1-1

Product models ..................................................................................................................................

3

Table 1-2

Features .............................................................................................................................................

4

Table 2-1

Information menu .............................................................................................................................

17

Table 2-2 Default Options For Originals menu .................................................................................................

19

Table 2-3 Image Adjustment menu ..................................................................................................................

20

Table 2-4 Default Copy Options menu .............................................................................................................

21

Table 2-5 Fax Send menu ................................................................................................................................

22

Table 2-6 Fax Receive menu ...........................................................................................................................

22

Table 2-7 Default Print Options menu ..............................................................................................................

25

Table 2-8

Time/Scheduling menu ....................................................................................................................

26

Table 2-9

Management menu ..........................................................................................................................

28

Table 2-10 Networking and I/O ........................................................................................................................

31

Table 2-11

Jetdirect menus ..............................................................................................................................

31

Table 2-12 Fax Setup menu .............................................................................................................................

38

Table 2-13 E-mail Setup menu .........................................................................................................................

41

Table 2-14 Send Setup menu ..........................................................................................................................

41

Table 2-15 Device Behavior menu ...................................................................................................................

42

Table 2-16 Print Quality menu ..........................................................................................................................

46

Table 2-17

Troubleshooting menu ...................................................................................................................

50

Table 2-18

Resets menu ..................................................................................................................................

53

Table 3-1 Supported paper and print media sizes ...........................................................................................

56

Table 5-1 Sequence of operation ...................................................................................................................

117

Table 5-2

Solenoids .......................................................................................................................................

119

Table 5-3

Switches .........................................................................................................................................

120

Table 5-4

Sensors ..........................................................................................................................................

121

Table 5-5

Motors ............................................................................................................................................

122

Table 5-6

Fans ...............................................................................................................................................

123

Table 5-7 High-voltage power supply circuits .................................................................................................

124

Table 5-8 Converted DC voltages ..................................................................................................................

125

Table 5-9 Fuser (fixing) components ..............................................................................................................

127

Table 5-10 Primary-transfer-roller engagement states ...................................................................................

143

Table 5-11

Image-stabilization controls ..........................................................................................................

147

Table 5-12 Switches and sensors for the pickup, feed, and delivery system .................................................

148

Table 5-13 Motors and solenoids for the pickup, feed, and delivery system .................................................

149

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Table 5-14 Jams that the product detects ......................................................................................................

164

Table 5-15 Electrical components for the paper feeder .................................................................................

167

Table 6-1 DC controller connectors ................................................................................................................

183

Table 6-2 External panels, covers, doors, and scanner assembly; identification and location ......................

223

Table 7-1

Pre-troubleshooting checklist .........................................................................................................

373

Table 7-2

Troubleshooting flowchart ..............................................................................................................

375

Table 7-3 Manual sensor diagnostic tests ......................................................................................................

387

Table 7-4 Paper-path sensors diagnostic tests ..............................................................................................

408

Table 7-5 Component test details ..................................................................................................................

409

Table 7-6

Formatter PCA ...............................................................................................................................

411

Table 7-7 DC controller connectors ................................................................................................................

412

Table 7-8 Paper feeder driver PCA connectors .............................................................................................

413

Table 7-9 PCAs, motors, fans, switches, solenoids, and clutches .................................................................

418

Table 7-10

Sensors ........................................................................................................................................

421

Table 7-11 Important information on the configuration pages ........................................................................

440

Table 7-12

Control-panel messages ..............................................................................................................

441

Table 7-13 MP modes under the Adjust paper types> sub menu ..................................................................

492

Table 7-14 MP modes under the Optimize submenu .....................................................................................

492

Table 8-1 Customer self-repair (CSR) components .......................................................................................

511

Table 8-2

Accessories ....................................................................................................................................

512

Table 8-3 Print cartridges and toner collection unit ........................................................................................

513

Table 8-4

Memory ..........................................................................................................................................

513

Table 8-5 Cables and interfaces ....................................................................................................................

514

Table 8-6 Service kit contents ........................................................................................................................

515

Table 8-7 Service manuals and user documentation .....................................................................................

518

Table 8-8

Common fasteners ........................................................................................................................

519

Table 8-9

ADF/scanner assembly ..................................................................................................................

521

Table 8-10 External covers, panels, and doors; ............................................................................................

523

Table 8-11 Right door assembly ....................................................................................................................

525

Table 8-12 Internal components (1 of 5) ........................................................................................................

527

Table 8-13 Internal components (2 of 5) ........................................................................................................

529

Table 8-14 Internal components (3 of 5) ........................................................................................................

531

Table 8-15 Internal components (4 of 5) ........................................................................................................

533

Table 8-16 Internal components (5 of 5) ........................................................................................................

535

Table 8-17

Fuser ............................................................................................................................................

537

Table 8-18

250-sheet cassette .......................................................................................................................

539

Table 8-19 250-sheet cassette paper pickup assembly .................................................................................

541

Table 8-20

Registration assembly ..................................................................................................................

543

Table 8-21

Paper-delivery assembly ..............................................................................................................

545

Table 8-22

PCAs ............................................................................................................................................

547

Table 8-23

Formatter components .................................................................................................................

549

Table 8-24 500-sheet paper feeder ................................................................................................................

551

Table 8-25 Paper feeder main body ...............................................................................................................

553

Table 8-26

Alphabetical parts list ...................................................................................................................

554

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Table 8-27 Numerical parts list .......................................................................................................................

561

Table B-1

Product dimensions .......................................................................................................................

578

Table B-2 Product dimensions, with all doors and trays fully opened ............................................................

578

Table B-3

Power requirements .......................................................................................................................

578

Table B-4

Power consumption (average, in watts) ........................................................................................

578

Table B-5

HP Color LaserJet CM3530 MFP Series .......................................................................................

578

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List of figures

Figure 4-1 Slot for the security cable ................................................................................................................

92

Figure 4-2 Supply item locations ......................................................................................................................

94

Figure 5-1 Relationship between the main product systems .........................................................................

116

Figure 5-2

Engine-control system ..................................................................................................................

118

Figure 5-3 DC controller block diagram ..........................................................................................................

119

Figure 5-4 High-voltage power supply circuits ...............................................................................................

123

Figure 5-5 Low-voltage power-supply circuit ..................................................................................................

125

Figure 5-6 Fuser (fixing) components ............................................................................................................

127

Figure 5-7 Fuser temperature-control circuit ..................................................................................................

128

Figure 5-8

Laser/scanner system ...................................................................................................................

131

Figure 5-9

Image-formation system ...............................................................................................................

133

Figure 5-10

Image-formation process ............................................................................................................

134

Figure 5-11

Pre-exposure ..............................................................................................................................

135

Figure 5-12

Primary charging .........................................................................................................................

135

Figure 5-13

Laser-beam exposure .................................................................................................................

136

Figure 5-14

Development ...............................................................................................................................

136

Figure 5-15

Primary transfer ..........................................................................................................................

137

Figure 5-16

Secondary transfer ......................................................................................................................

137

Figure 5-17

Separation ...................................................................................................................................

138

Figure 5-18

Fusing .........................................................................................................................................

138

Figure 5-19

ITB cleaning ................................................................................................................................

139

Figure 5-20

Drum cleaning .............................................................................................................................

139

Figure 5-21

Print-cartridge system .................................................................................................................

140

Figure 5-22 Developing-roller engagement and disengagement control .......................................................

141

Figure 5-23

ITB unit ........................................................................................................................................

142

Figure 5-24 Three states of primary-transfer-roller engagement and disengagement ...................................

144

Figure 5-25 ITB cleaning process ..................................................................................................................

145

Figure 5-26 Toner patterns for calibration ......................................................................................................

146

Figure 5-27 Switches and sensors for the pickup, feed, and delivery system ...............................................

148

Figure 5-28 Motors and solenoids for the pickup, feed, and delivery system ................................................

149

Figure 5-29 Three main units of the pickup, feed, and delivery system .........................................................

150

Figure 5-30 Pickup and feed unit ...................................................................................................................

151

Figure 5-31

Cassette-pickup mechanism .......................................................................................................

152

Figure 5-32 Cassette presence sensor ..........................................................................................................

153

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xix

Figure 5-33 Cassette lift mechanism ..............................................................................................................

154

Figure 5-34

Paper-level-detection mechanism ..............................................................................................

155

Figure 5-35

Multifeed prevention ....................................................................................................................

155

Figure 5-36 Multipurpose tray pickup mechanism ..........................................................................................

156

Figure 5-37

Paper-feed mechanism ...............................................................................................................

157

Figure 5-38

Skew-feed prevention .................................................................................................................

158

Figure 5-39 Fuser and delivery unit ................................................................................................................

159

Figure 5-40

Loop-control mechanism .............................................................................................................

160

Figure 5-41 Pressure-roller pressurization control .........................................................................................

161

Figure 5-42

Duplexing unit .............................................................................................................................

162

Figure 5-43 Jam detection sensors ................................................................................................................

164

Figure 5-44 Optional paper feeder .................................................................................................................

166

Figure 5-45 Signals for the paper feeder .......................................................................................................

167

Figure 5-46 Paper-feeder pickup and feed operation ....................................................................................

168

Figure 5-47 Paper size detection ...................................................................................................................

169

Figure 5-48 Paper-feeder cassette lift ...........................................................................................................

171

Figure 5-49 Paper-feeder multiple feed prevention ........................................................................................

172

Figure 5-50

Jam detection ..............................................................................................................................

173

Figure 5-51 ADF path for single-sided documents .........................................................................................

175

Figure 5-52 ADF path for two-sided documents ............................................................................................

176

Figure 6-1 Phillips and pozidrive screwdriver comparison .............................................................................

179

Figure 6-2 DC controller PCA .........................................................................................................................

183

Figure 6-3 Parts removal order (1 of 2) ..........................................................................................................

184

Figure 6-4 Parts removal order (2 of 2) ..........................................................................................................

185

Figure 6-5 Remove the print cartridge (1 of 2) ...............................................................................................

186

Figure 6-6 Remove the print cartridge (2 of 2) ...............................................................................................

187

Figure 6-7 Remove the stapler cartridge ........................................................................................................

188

Figure 6-8 Remove the duplex-reverse guide (1 of 2) ...................................................................................

189

Figure 6-9 Remove the duplex-reverse guide (2 of 2) ...................................................................................

189

Figure 6-10 Remove the toner-collection unit (1 of 4) ....................................................................................

190

Figure 6-11 Remove the toner-collection unit (2 of 4) ....................................................................................

190

Figure 6-12 Remove the toner-collection unit (3 of 4) ....................................................................................

191

Figure 6-13 Remove the toner-collection unit (4 of 4) ....................................................................................

191

Figure 6-14 Remove the formatter .................................................................................................................

192

Figure 6-15 Remove the memory DIMM (1 of 2) ............................................................................................

193

Figure 6-16 Remove the memory DIMM (2 of 2) ............................................................................................

194

Figure 6-17 Remove the hard drive and SATA cable (1 of 3) ........................................................................

195

Figure 6-18 Remove the hard drive and SATA cable (2 of 3) ........................................................................

196

Figure 6-19 Remove the hard drive and SATA cable (3 of 3) ........................................................................

196

Figure 6-20 Remove the fax PCA and cable (1 of 2) .....................................................................................

197

Figure 6-21 Remove the fax PCA and cable (2 of 2) .....................................................................................

198

Figure 6-22 Remove the tray cassette (1 of 2) ...............................................................................................

199

Figure 6-23 Remove the tray cassette (2 of 2) ...............................................................................................

199

Figure 6-24 Remove the fuser (1 of 2) ...........................................................................................................

200

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Figure 6-25 Remove the fuser (2 of 2) ...........................................................................................................

200

Figure 6-26 Remove the pickup roller (Tray 2) (1 of 4) ..................................................................................

201

Figure 6-27 Remove the pickup roller (Tray 2) (2 of 4) ..................................................................................

201

Figure 6-28 Remove the pickup roller (Tray 2) (3 of 4) ..................................................................................

202

Figure 6-29 Remove the pickup roller (Tray 2) (4 of 4) ..................................................................................

202

Figure 6-30 Remove the Pickup and feed rollers (Tray 3) (1 of 2) .................................................................

203

Figure 6-31 Remove the Pickup and feed rollers (Tray 3) (2 of 2) .................................................................

203

Figure 6-32 Remove the separation roller (Tray 2) ........................................................................................

204

Figure 6-33 Remove the transfer roller (1 of 3) ..............................................................................................

205

Figure 6-34 Remove the transfer roller (2 of 3) ..............................................................................................

205

Figure 6-35 Remove the transfer roller (3 of 3) ..............................................................................................

206

Figure 6-36 Reinstall the transfer roller ..........................................................................................................

206

Figure 6-37 Remove the transfer roller (2 of 3) ..............................................................................................

207

Figure 6-38 Remove the secondary transfer assembly (1 of 2) .....................................................................

207

Figure 6-39 Remove the secondary transfer assembly (2 of 2) .....................................................................

208

Figure 6-40 Reinstall the secondary transfer assembly .................................................................................

208

Figure 6-41 Remove the intermediate transfer belt (1 of 3) ...........................................................................

209

Figure 6-42 Remove the intermediate transfer belt (2 of 3) ...........................................................................

209

Figure 6-43 Remove the intermediate transfer belt (3 of 3) ...........................................................................

210

Figure 6-44 Remove the front-door assembly (1 of 2) ...................................................................................

211

Figure 6-45 Remove the front-door assembly (2 of 2) ...................................................................................

211

Figure 6-46 Remove the ADF assembly (1 of 4) ............................................................................................

212

Figure 6-47 Remove the ADF assembly (2 of 4) ............................................................................................

212

Figure 6-48 Remove the ADF assembly (3 of 4) ............................................................................................

213

Figure 6-49 Remove the ADF assembly (4 of 4) ............................................................................................

213

Figure 6-50 Remove the ADF roller assembly and separation pad (1 of 5) ...................................................

215

Figure 6-51 Remove the ADF roller assembly and separation pad (2 of 5) ...................................................

215

Figure 6-52 Remove the ADF roller assembly and separation pad (3 of 5) ...................................................

216

Figure 6-53 Remove the ADF roller assembly and separation pad (4 of 5 ) ..................................................

216

Figure 6-54 Remove the ADF roller assembly and separation pad (5 of 5) ...................................................

217

Figure 6-55 Reinstall the ADF roller assembly ...............................................................................................

217

Figure 6-56 Remove the control-panel overlay (1 of 2) ..................................................................................

218

Figure 6-57 Remove the control-panel overlay (2 of 2) ..................................................................................

218

Figure 6-58 Remove the control-panel assembly (1 of 3) ..............................................................................

219

Figure 6-59 Remove the control-panel assembly (2 of 3) ..............................................................................

219

Figure 6-60 Remove the control-panel assembly (3 of 3) ..............................................................................

220

Figure 6-61 Remove the right door; optional paper feeder (1 of 3) ................................................................

221

Figure 6-62 Remove the right door; optional paper feeder (2 of 3) ................................................................

221

Figure 6-63 Remove the right door; optional paper feeder (3 of 3) ................................................................

222

Figure 6-64 External panels, covers, doors, and scanner assembly; identification and location ...................

223

Figure 6-65 Remove the front-upper cover (1 of 4) ........................................................................................

225

Figure 6-66 Remove the front-upper cover (2 of 4) ........................................................................................

225

Figure 6-67 Remove the front-upper cover (3 of 4) ........................................................................................

226

Figure 6-68 Remove the front-upper cover (4 of 4) ........................................................................................

226

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Figure 6-69 Remove the right-door assembly (1 of 8) ...................................................................................

227

Figure 6-70 Remove the right-door assembly (2 of 8) ...................................................................................

227

Figure 6-71 Remove the right-door assembly (3 of 8) ...................................................................................

228

Figure 6-72 Remove the right-door assembly (4 of 8) ...................................................................................

228

Figure 6-73 Remove the right-door assembly (5 of 8) ...................................................................................

229

Figure 6-74 Remove the right-door assembly (6 of 8) ...................................................................................

229

Figure 6-75 Remove the right-door assembly (7 of 8) ...................................................................................

230

Figure 6-76 Remove the right-door assembly (8 of 8) ...................................................................................

230

Figure 6-77 Remove the right-rear cover (1 of 3) ...........................................................................................

231

Figure 6-78 Remove the right-rear cover (2 of 3) ...........................................................................................

231

Figure 6-79 Remove the right-rear cover (3 of 3) ...........................................................................................

232

Figure 6-80 Remove the left cover (1 of 5) .....................................................................................................

233

Figure 6-81 Remove the left cover (2 of 5) .....................................................................................................

233

Figure 6-82 Remove the left cover (3 of 5) .....................................................................................................

234

Figure 6-83 Remove the left cover (4 of 5) .....................................................................................................

234

Figure 6-84 Remove the left cover (5 of 5) .....................................................................................................

235

Figure 6-85 Remove the rear-upper cover (1 of 4) ........................................................................................

236

Figure 6-86 Remove the rear-upper cover (2 of 4) ........................................................................................

236

Figure 6-87 Remove the rear-upper cover (3 of 4) ........................................................................................

237

Figure 6-88 Remove the rear-upper cover (4 of 4) ........................................................................................

237

Figure 6-89 Remove the rear cover (1 of 2) ...................................................................................................

238

Figure 6-90 Remove the rear cover (2 of 2) ...................................................................................................

238

Figure 6-91 Remove the right-front cover (1 of 5) ..........................................................................................

239

Figure 6-92 Remove the right-front cover (2 of 5) ..........................................................................................

239

Figure 6-93 Remove the right-front cover (3 of 5) ..........................................................................................

240

Figure 6-94 Remove the right-front cover (4 of 5) ..........................................................................................

240

Figure 6-95 Remove the right-front cover (5 of 5) ..........................................................................................

241

Figure 6-96 Reinstall the power button ..........................................................................................................

241

Figure 6-97 Remove the scanner assembly (1 of 6) ......................................................................................

242

Figure 6-98 Remove the scanner assembly (2 of 6) ......................................................................................

242

Figure 6-99 Remove the scanner assembly (3 of 6) ......................................................................................

243

Figure 6-100 Remove the scanner assembly (4 of 6) ....................................................................................

243

Figure 6-101 Remove the scanner assembly (5 of 6) ....................................................................................

244

Figure 6-102 Remove the scanner assembly (6 of 6) ....................................................................................

244

Figure 6-103 Remove the delivery cover (1 of 3) ...........................................................................................

245

Figure 6-104 Remove the delivery cover (2 of 3) ...........................................................................................

246

Figure 6-105 Remove the delivery cover (3 of 3) ...........................................................................................

246

Figure 6-106 Remove the left-upper cover (1 of 2) ........................................................................................

247

Figure 6-107 Remove the left-upper cover (2 of 2) ........................................................................................

248

Figure 6-108 Remove the front stapler cover and right-side stapler cover (1 of 13) ......................................

249

Figure 6-109 Remove the front stapler cover and right-side stapler cover (2 of 13) ......................................

250

Figure 6-110 Remove the front stapler cover and right-side stapler cover (3 of 13) ......................................

250

Figure 6-111 Remove the front stapler cover and right-side stapler cover (4 of 13) ......................................

251

Figure 6-112 Remove the front stapler cover and right-side stapler cover (5 of 13) ......................................

251

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Figure 6-113 Remove the front stapler cover and right-side stapler cover (6 of 13) ......................................

252

Figure 6-114 Remove the front stapler cover and right-side stapler cover (7 of 13) ......................................

252

Figure 6-115 Remove the front stapler cover and right-side stapler cover (8 of 13) ......................................

253

Figure 6-116 Remove the front stapler cover and right-side stapler cover (9 of 13) ......................................

253

Figure 6-117 Remove the front stapler cover and right-side stapler cover (10 of 13) ....................................

254

Figure 6-118 Remove the front stapler cover and right-side stapler cover (11 of 13) ....................................

254

Figure 6-119 Remove the front stapler cover and right-side stapler cover (12 of 13) ....................................

255

Figure 6-120 Remove the front stapler cover and right-side stapler cover (13 of 13) ....................................

255

Figure 6-121 Reinstall the right-side stapler cover (1 of 3) ............................................................................

256

Figure 6-122 Reinstall the right-side stapler cover (2 of 3) ............................................................................

256

Figure 6-123 Reinstall the right-side stapler cover (3 of 3) ............................................................................

257

Figure 6-124 Remove the right-top cover (1 of 5) ..........................................................................................

258

Figure 6-125 Remove the right-top cover (2 of 5) ..........................................................................................

259

Figure 6-126 Remove the right-top cover (3 of 5) ..........................................................................................

259

Figure 6-127 Remove the right-top cover (4 of 5) ..........................................................................................

260

Figure 6-128 Remove the right-top cover (5 of 5) ..........................................................................................

260

Figure 6-129 Remove the front-top cover (1 of 2) ..........................................................................................

261

Figure 6-130 Remove the front-top cover (2 of 2) ..........................................................................................

261

Figure 6-131 Remove the rear-top cover (1 of 2) ...........................................................................................

262

Figure 6-132 Remove the rear-top cover (2 of 2) ...........................................................................................

263

Figure 6-133 Remove the stapler assembly (1 of 2) ......................................................................................

264

Figure 6-134 Remove the stapler assembly (2 of 2) ......................................................................................

265

Figure 6-135 Reinstall the stapler assembly ..................................................................................................

265

Figure 6-136 Remove the stapler power supply ............................................................................................

266

Figure 6-137 Remove the ICB (1 of 3) ...........................................................................................................

267

Figure 6-138 Remove the ICB (2 of 3) ...........................................................................................................

268

Figure 6-139 Remove the ICB (3 of 3) ...........................................................................................................

268

Figure 6-140 Reinstall the ICB .......................................................................................................................

269

Figure 6-141 Remove the DC controller PCA and tray (1 of 4) ......................................................................

270

Figure 6-142 Remove the DC controller PCA and tray (2 of 4) ......................................................................

271

Figure 6-143 Remove the DC controller PCA and tray (3 of 4) ......................................................................

271

Figure 6-144 Remove the DC controller PCA and tray (4 of 4) ......................................................................

272

Figure 6-145 Remove the LVPS (1 of 10) ......................................................................................................

273

Figure 6-146 Remove the LVPS (2 of 10) ......................................................................................................

274

Figure 6-147 Remove the LVPS (3 of 10) ......................................................................................................

274

Figure 6-148 Remove the LVPS (4 of 10) ......................................................................................................

275

Figure 6-149 Remove the (5 of 10) ................................................................................................................

275

Figure 6-150 Remove the (6 of 10) ................................................................................................................

276

Figure 6-151 Remove the LVPS (7 of 10) ......................................................................................................

276

Figure 6-152 Remove the LVPS (8 of 10) ......................................................................................................

277

Figure 6-153 Remove the LVPS (9 of 10) ......................................................................................................

277

Figure 6-154 Remove the LVPS (10 of 10) ....................................................................................................

278

Figure 6-155 Remove the SCB (1 of 8) ..........................................................................................................

279

Figure 6-156 Remove the SCB (2 of 8) ..........................................................................................................

280

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Figure 6-157 Remove the SCB (3 of 8) ..........................................................................................................

280

Figure 6-158 Remove the SCB (4 of 8) ..........................................................................................................

281

Figure 6-159 Remove the (5 of 8) ..................................................................................................................

281

Figure 6-160 Remove the SCB (6 of 8) ..........................................................................................................

282

Figure 6-161 Remove the SCB (7 of 8) ..........................................................................................................

282

Figure 6-162 Remove the SCB (8 of 8) ..........................................................................................................

283

Figure 6-163 Reinstalling the SCB .................................................................................................................

283

Figure 6-164 Remove the pickup roller (Tray 1) (1 of 2) ................................................................................

284

Figure 6-165 Remove the pickup roller (Tray 1) (2 of 2) ................................................................................

284

Figure 6-166 Remove the delivery fan, cartridge fan, and environmental sensor (1 of 9) .............................

285

Figure 6-167 Remove the delivery fan, cartridge fan, and environmental sensor (2 of 9) .............................

285

Figure 6-168 Remove the delivery fan, cartridge fan, and environmental sensor (3 of 9) .............................

286

Figure 6-169 Remove the delivery fan, cartridge fan, and environmental sensor (4 of 9) .............................

286

Figure 6-170 Remove the delivery fan, cartridge fan, and environmental sensor (5 of 9) .............................

287

Figure 6-171 Remove the delivery fan, cartridge fan, and environmental sensor (6 of 9) .............................

287

Figure 6-172 Remove the delivery fan, cartridge fan, and environmental sensor (7 of 9) .............................

288

Figure 6-173 Remove the delivery fan, cartridge fan, and environmental sensor (8 of 9) .............................

288

Figure 6-174 Remove the delivery fan, cartridge fan, and environmental sensor (9 of 9) .............................

289

Figure 6-175 Remove the toner-collection sensor (1 of 4) .............................................................................

290

Figure 6-176 Remove the toner-collection sensor (2 of 4) .............................................................................

290

Figure 6-177 Remove the toner-collection sensor (3 of 4) .............................................................................

291

Figure 6-178 Remove the toner-collection sensor (4 of 4) .............................................................................

291

Figure 6-179 Remove the residual-toner-feed motor (1 of 7) .........................................................................

292

Figure 6-180 Remove the residual-toner-feed motor (2 of 7) .........................................................................

293

Figure 6-181 Remove the residual-toner-feed motor (3 of 7) .........................................................................

293

Figure 6-182 Remove the residual-toner-feed motor (4 of 7) .........................................................................

294

Figure 6-183 Remove the residual-toner-feed motor (5 of 7) .........................................................................

294

Figure 6-184 Remove the residual-toner-feed motor (6 of 7) .........................................................................

295

Figure 6-185 Remove the residual-toner-feed motor (7 of 7) .........................................................................

295

Figure 6-186 Reinstall the residual-toner collection door ...............................................................................

296

Figure 6-187 Remove the RD sensor assembly (1 of 6) ................................................................................

297

Figure 6-188 Remove the RD sensor assembly (2 of 6) ................................................................................

297

Figure 6-189 Remove the RD sensor assembly (3 of 6) ................................................................................

298

Figure 6-190 Remove the RD sensor assembly (4 of 6) ................................................................................

298

Figure 6-191 Remove the RD sensor assembly (5 of 6) ................................................................................

299

Figure 6-192 Remove the RD sensor assembly (6 of 6) ................................................................................

299

Figure 6-193 Remove the power-supply fan (1 of 4) ......................................................................................

300

Figure 6-194 Remove the power-supply fan (2 of 4) ......................................................................................

301

Figure 6-195 Remove the power-supply fan (3 of 4) ......................................................................................

301

Figure 6-196 Remove the power-supply fan (4 of 4) ......................................................................................

302

Figure 6-197 Remove the registration assembly (1 of 8) ...............................................................................

303

Figure 6-198 Remove the registration assembly (2 of 8) ...............................................................................

304

Figure 6-199 Remove the registration assembly (3 of 8) ...............................................................................

304

Figure 6-200 Remove the registration assembly (4 of 8) ...............................................................................

305

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Figure 6-201 Remove the registration assembly (5 of 8) ...............................................................................

305

Figure 6-202 Remove the registration assembly (6 of 8) ...............................................................................

306

Figure 6-203 Remove the registration assembly (7 of 8) ...............................................................................

306

Figure 6-204 Remove the registration assembly (8 of 8) ...............................................................................

307

Figure 6-205 Remove the high-voltage power supply lower (1 of 4) ..............................................................

308

Figure 6-206 Remove the high-voltage power supply lower (2 of 4) ..............................................................

309

Figure 6-207 Remove the high-voltage power supply lower (3 of 4) ..............................................................

309

Figure 6-208 Remove the high-voltage power supply lower (4 of 4) ..............................................................

310

Figure 6-209 Reinstall the high-voltage power supply lower ..........................................................................

310

Figure 6-210 Remove the developing-disengagement motor (1 of 2) ............................................................

311

Figure 6-211 Remove the developing-disengagement motor (2 of 2) ............................................................

312

Figure 6-212 Remove the pickup motor .........................................................................................................

313

Figure 6-213 Remove the lifter-drive assembly (1 of 2) .................................................................................

314

Figure 6-214 Remove the lifter-drive assembly (2 of 2) .................................................................................

315

Figure 6-215 Remove the cassette-pickup drive assembly (1 of 10) .............................................................

316

Figure 6-216 Remove the cassette-pickup drive assembly (2 of 10) .............................................................

317

Figure 6-217 Remove the cassette-pickup drive assembly (3 of 10) .............................................................

317

Figure 6-218 Remove the cassette-pickup drive assembly (4 of 10) .............................................................

318

Figure 6-219 Remove the cassette-pickup drive assembly (5 of 10) .............................................................

318

Figure 6-220 Remove the cassette-pickup drive assembly (6 of 10) .............................................................

319

Figure 6-221 Remove the cassette-pickup drive assembly (7 of 10) .............................................................

319

Figure 6-222 Remove the cassette-pickup drive assembly (8 of 10) .............................................................

320

Figure 6-223 Remove the cassette-pickup drive assembly (9 of 10) .............................................................

320

Figure 6-224 Remove the cassette-pickup drive assembly (10 of 10) ...........................................................

321

Figure 6-225 Reinstall the cassette-pickup drive assembly (1 of 3) ...............................................................

321

Figure 6-226 Reinstall the cassette-pickup drive assembly (2 of 3) ...............................................................

322

Figure 6-227 Reinstall the cassette-pickup drive assembly (3 of 3) ...............................................................

322

Figure 6-228 Remove the cassette-pickup assembly (1 of 3) ........................................................................

323

Figure 6-229 Remove the cassette-pickup assembly (2 of 3) ........................................................................

324

Figure 6-230 Remove the cassette-pickup assembly (3 of 3) ........................................................................

324

Figure 6-231 Remove the laser/scanner assembly (Y/M) (1 of 12) ...............................................................

325

Figure 6-232 Remove the laser/scanner assembly (Y/M) (2 of 12) ...............................................................

326

Figure 6-233 Remove the laser/scanner assembly (Y/M) (3 of 12) ...............................................................

326

Figure 6-234 Remove the laser/scanner assembly (Y/M) (4 of 12) ...............................................................

327

Figure 6-235 Remove the laser/scanner assembly (Y/M) (5 of 12) ...............................................................

327

Figure 6-236 Remove the laser/scanner assembly (Y/M) (6 of 12) ...............................................................

328

Figure 6-237 Remove the laser/scanner assembly (Y/M) (7 of 12) ...............................................................

328

Figure 6-238 Remove the laser/scanner assembly (Y/M) (8 of 12) ...............................................................

329

Figure 6-239 Remove the laser/scanner assembly (Y/M) (9 of 12) ...............................................................

329

Figure 6-240 Remove the laser/scanner assembly (Y/M) (10 of 12) .............................................................

330

Figure 6-241 Remove the laser/scanner assembly (Y/M) (11 of 12) .............................................................

330

Figure 6-242 Remove the laser/scanner assembly (Y/M) (12 of 12) .............................................................

331

Figure 6-243 Remove the laser/scanner assembly (C/Bk) (1 of 7) ................................................................

332

Figure 6-244 Remove the laser/scanner assembly (C/Bk) (2 of 7) ................................................................

333

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Figure 6-245 Remove the laser/scanner assembly (C/Bk) (3 of 7) ................................................................

333

Figure 6-246 Remove the laser/scanner assembly (C/Bk) (4 of 7) ................................................................

334

Figure 6-247 Remove the laser/scanner assembly (C/Bk) (5 of 7) ................................................................

334

Figure 6-248 Remove the laser/scanner assembly (C/Bk) (6 of 7) ................................................................

335

Figure 6-249 Remove the laser/scanner assembly (C/Bk) (7 of 7) ................................................................

335

Figure 6-250 Reinstall the PGC actuators (1 of 5) .........................................................................................

336

Figure 6-251 Reinstall the PGC actuators (2 of 5) .........................................................................................

336

Figure 6-252 Reinstall the PGC actuators (3 of 5) .........................................................................................

337

Figure 6-253 Reinstall the PGC actuators (4 of 5) .........................................................................................

337

Figure 6-254 Reinstall the PGC actuators (5 of 5) .........................................................................................

338

Figure 6-255 Remove the high-voltage power supply upper (1 of 5) .............................................................

339

Figure 6-256 Remove the high-voltage power supply upper (2 of 5) .............................................................

340

Figure 6-257 Remove the high-voltage power supply upper (3 of 5) .............................................................

340

Figure 6-258 Remove the high-voltage power supply upper (4 of 5) .............................................................

341

Figure 6-259 Remove the high-voltage power supply upper (5 of 5) .............................................................

341

Figure 6-260 Reinstall the high-voltage power supply upper .........................................................................

342

Figure 6-261 Remove the drum motor 1 ........................................................................................................

343

Figure 6-262 Remove the drum motor 2 or drum motor 3 ..............................................................................

344

Figure 6-263 Remove the fuser motor ...........................................................................................................

345

Figure 6-264 Remove the main-drive assembly (1 of 7) ................................................................................

346

Figure 6-265 Remove the main-drive assembly (2 of 7) ................................................................................

347

Figure 6-266 Remove the main-drive assembly (3 of 7) ................................................................................

347

Figure 6-267 Remove the main-drive assembly (4 of 7) ................................................................................

348

Figure 6-268 Remove the main-drive assembly (5 of 7) ................................................................................

348

Figure 6-269 Remove the main-drive assembly (6 of 7) ................................................................................

349

Figure 6-270 Remove the main-drive assembly (7 of 7) ................................................................................

349

Figure 6-271 Reinstall the main-drive assembly (1 of 11) ..............................................................................

350

Figure 6-272 Reinstall the main-drive assembly (2 of 11) ..............................................................................

350

Figure 6-273 Reinstall the main-drive assembly (3 of 11) ..............................................................................

351

Figure 6-274 Reinstall the main-drive assembly (4 of 11) ..............................................................................

351

Figure 6-275 Reinstall the main-drive assembly (5 of 11) ..............................................................................

352

Figure 6-276 Reinstall the main-drive assembly (6 of 11) ..............................................................................

352

Figure 6-277 Reinstall the main-drive assembly (7 of 11) ..............................................................................

353

Figure 6-278 Reinstall the main-drive assembly (8 of 11) ..............................................................................

353

Figure 6-279 Reinstall the main-drive assembly (9 of 11) ..............................................................................

354

Figure 6-280 Reinstall the main-drive assembly (10 of 11) ............................................................................

354

Figure 6-281 Reinstall the main-drive assembly (11 of 11) ............................................................................

355

Figure 6-282 Remove the fuser-drive assembly (1 of 6) ................................................................................

357

Figure 6-283 Remove the fuser-drive assembly (2 of 6) ................................................................................

357

Figure 6-284 Remove the fuser-drive assembly (3 of 6) ................................................................................

358

Figure 6-285 Remove the fuser-drive assembly (4 of 6) ................................................................................

358

Figure 6-286 Remove the fuser-drive assembly (5 of 6) ................................................................................

359

Figure 6-287 Remove the fuser-drive assembly (6 of 6) ................................................................................

359

Figure 6-288 Reinstall the fuser-drive assembly ............................................................................................

360

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Figure 6-289 Remove the delivery assembly (1 of 5) ....................................................................................

362

Figure 6-290 Remove the delivery assembly (2 of 5) ....................................................................................

362

Figure 6-291 Remove the delivery assembly (3 of 5) ....................................................................................

363

Figure 6-292 Remove the delivery assembly (4 of 5) ....................................................................................

363

Figure 6-293 Remove the delivery assembly (5 of 5) ....................................................................................

364

Figure 6-294 Reinstall the delivery assembly (1 of 2) ....................................................................................

365

Figure 6-295 Reinstall the delivery assembly (2 of 2) ....................................................................................

365

Figure 6-296 Remove the duplex-drive assembly (1 of 2) .............................................................................

367

Figure 6-297 Remove the duplex-drive assembly (2 of 2) .............................................................................

367

Figure 6-298 Remove the drawer connector; optional paper feeder ..............................................................

368

Figure 7-1

Front-door interlock .......................................................................................................................

384

Figure 7-2

Right-door interlock .......................................................................................................................

384

Figure 7-3

Engine-test button .........................................................................................................................

386

Figure 7-4 Test the TOP sensor .....................................................................................................................

389

Figure 7-5 Test the loop sensors ....................................................................................................................

390

Figure 7-6 Test the fuser delivery sensor (1 of 2) ..........................................................................................

391

Figure 7-7 Test the fuser (fixing) delivery sensor (2 of 2) ...............................................................................

391

Figure 7-8 Test the duplex re-pickup sensor ..................................................................................................

392

Figure 7-9 Test the output-bin-full sensor ......................................................................................................

393

Figure 7-10 Test the fuser (fixing) pressure-release sensor (1 of 2) ..............................................................

395

Figure 7-11 Test the fuser (fixing) pressure-release sensor (2 of 2) ..............................................................

395

Figure 7-12 Test the primary transfer-roller disengagement sensor (1 of 2) ..................................................

396

Figure 7-13 Test the primary transfer-roller disengagement sensor (2 of 2) ..................................................

397

Figure 7-14 Test the rightand front-door interlock switches (1 of 4) ............................................................

398

Figure 7-15 Test the rightand front-door interlock switches (2 of 4) ............................................................

398

Figure 7-16 Test the rightand front-door interlock switches (3 of 4) ............................................................

399

Figure 7-17 Test the rightand front-door interlock switches (4 of 4) ............................................................

399

Figure 7-18 Test the Tray 1 media-present sensor .......................................................................................

400

Figure 7-19 Test the tray 2 paper-out sensor ................................................................................................

401

Figure 7-20 Test the Tray 2 closed sensor (1 of 2) ........................................................................................

402

Figure 7-21 Test the Tray 2 closed sensor (2 of 2) ........................................................................................

402

Figure 7-22 Test the Tray 2 stack-surface sensor ..........................................................................................

403

Figure 7-23 Test the optional Tray 3-empty sensor .......................................................................................

404

Figure 7-24 Test the optional Tray 3 media-feed sensor ..............................................................................

405

Figure 7-25 Test the optional Tray 3 stack-surface sensor ...........................................................................

406

Figure 7-26 Test the optional Tray 3 media-size sensors ..............................................................................

407

Figure 7-27

Formatter PCA ............................................................................................................................

411

Figure 7-28 DC controller PCA .......................................................................................................................

412

Figure 7-29 Paper feeder driver PCA ............................................................................................................

413

Figure 7-30 Component locations (1 of 5) ......................................................................................................

414

Figure 7-31 Component locations (2 of 5) ......................................................................................................

415

Figure 7-32 Component locations (3 of 5) ......................................................................................................

415

Figure 7-33 Component locations (4 of 5) ......................................................................................................

416

Figure 7-34 Component locations (5 of 5) ......................................................................................................

417

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Figure 7-35 1 x 500 paper feeder ...................................................................................................................

420

Figure 7-36

Sensors ......................................................................................................................................

421

Figure 7-37 General timing chart ....................................................................................................................

423

Figure 7-38 General circuit diagram (1 of 2) ..................................................................................................

424

Figure 7-39 General circuit diagram (2 of 2) ..................................................................................................

425

Figure 7-40 Product circuit block diagram ......................................................................................................

425

Figure 7-41 Paper feeder circuit diagram .......................................................................................................

426

Figure 7-42 Repetitive defects ruler ...............................................................................................................

428

Figure 7-43 Print-quality troubleshooting procedure ......................................................................................

431

Figure 7-44 Yellow print-quality troubleshooting page ...................................................................................

432

Figure 7-45 Yellow comparison page .............................................................................................................

432

Figure 7-46 Black print-quality troubleshooting page .....................................................................................

433

Figure 7-47

Configuration page .....................................................................................................................

436

Figure 7-48 HP embedded Jetdirect page .....................................................................................................

438

Figure 7-49 Embedded protocol page ...........................................................................................................

439

Figure 7-50

Jam locations ..............................................................................................................................

473

Figure 8-1

ADF/scanner assembly .................................................................................................................

520

Figure 8-2 External covers, panels, and doors ..............................................................................................

522

Figure 8-3 Right door assembly .....................................................................................................................

524

Figure 8-4 Internal components (1 of 5) .........................................................................................................

526

Figure 8-5 Internal components (2 of 5) .........................................................................................................

528

Figure 8-6 Internal components (3 of 5) .........................................................................................................

530

Figure 8-7 Internal components (4 of 5) .........................................................................................................

532

Figure 8-8 Internal components (5 of 5) .........................................................................................................

534

Figure 8-9

Fuser .............................................................................................................................................

536

Figure 8-10

250-sheet cassette ......................................................................................................................

538

Figure 8-11 250-sheet cassette paper pickup assembly ................................................................................

540

Figure 8-12

Registration assembly .................................................................................................................

542

Figure 8-13

Paper-delivery assembly .............................................................................................................

544

Figure 8-14

PCAs ...........................................................................................................................................

546

Figure 8-15

Formatter components ................................................................................................................

548

Figure 8-16 500-sheet paper feeder ..............................................................................................................

550

Figure 8-17 Paper feeder main body .............................................................................................................

552

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