HP Color Inkjet CP1700 service guide

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HP Color Inkjet CP1700 service guide

tour the product

 

Table of contents

 

tour the product......................................................................................................................

1

product overview....................................................................................................................

4

key selling points ....................................................................................................................

5

available options.................................................................................................................

5

quality ...............................................................................................................................

5

media flexibility...................................................................................................................

5

low printing costs ................................................................................................................

6

unique product features ...........................................................................................................

7

localization............................................................................................................................

8

foot print ...............................................................................................................................

9

hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps...............................................

9

hp color inkjet printer cp1700d.............................................................................................

9

top of the printer...................................................................................................................

10

front of the printer.................................................................................................................

11

rear of the printer .................................................................................................................

12

controls ...............................................................................................................................

13

auto-duplex unit....................................................................................................................

14

product specifications............................................................................................................

15

model numbers .................................................................................................................

15

serial number location........................................................................................................

15

printer description .............................................................................................................

15

printer features..................................................................................................................

16

software compatibility ........................................................................................................

16

system requirements...........................................................................................................

17

I/O interface ....................................................................................................................

17

recommended cables .........................................................................................................

17

font information.................................................................................................................

17

HP supplies and accessories ...............................................................................................

17

media specifications ..........................................................................................................

19

media handling.................................................................................................................

20

memory information...........................................................................................................

20

reliability..........................................................................................................................

21

physical specifications........................................................................................................

21

electrical specifications.......................................................................................................

21

environmental specifications................................................................................................

22

warranty ..........................................................................................................................

22

product certifications..........................................................................................................

22

Accessories, User Replaceable Parts, Supplies and Manuals.......................................................

24

hardware accessories ........................................................................................................

24

user replaceable components ..............................................................................................

24

supplies and manuals.........................................................................................................

24

identify expiration dates .....................................................................................................

25

Manuals...........................................................................................................................

27

upgrades.............................................................................................................................

28

model upgrades ................................................................................................................

28

firmware upgrades ............................................................................................................

28

software upgrades.............................................................................................................

28

service and support...............................................................................................................

29

support pack options..........................................................................................................

29

web links..........................................................................................................................

29

telephone support..............................................................................................................

29

calling from elsewhere in the world......................................................................................

31

support ...............................................................................................................................

32

customer sends unit directly to HP for Exchange or Repair .......................................................

32

customer sends/takes unit to at HP Bench .............................................................................

32

other support offerings .......................................................................................................

33

warranty .............................................................................................................................

35

warranty ..........................................................................................................................

35

repair and warranty information..........................................................................................

35

duration of warranty period ................................................................................................

35

Extent of limited warranty ...................................................................................................

35

Limitations of Warranty ......................................................................................................

36

Limitations of Liability .........................................................................................................

36

Local Law .........................................................................................................................

36

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Table of figures

 

Figure 1 - hp color inkjet printer cp1700....................................................................................

4

Figure 1.2 - hp color inkjet printer cp1700.................................................................................

7

Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps.....................................

9

Fig 1.11 hp color inkjet printer cp1700d...................................................................................

9

top of the printer...................................................................................................................

10

Front of the printer ................................................................................................................

11

rear of the printer .................................................................................................................

12

controls ...............................................................................................................................

13

auto-duplex unit....................................................................................................................

14

hp color inkjet printer cp1700................................................................................................

15

hp color inkjet printer cp1700d ..............................................................................................

15

hp color inkjet printer cp1700ps.............................................................................................

15

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product overview

Figure 1 - hp color inkjet printer cp1700

Product positioning: High performance, wide-format printer providing the benefits of individual color cartridges for small business

Takes over the price points of the DJ 1220C with higher performance and expandability options

Printer price: USD 499

Announcement date of the printer is Nov 1, 2001

High speeds: 16 ppm black fast; 14.5 ppm color fast

Designed for small business

Prints on both A4/Letter and A3+/13X19" and B size paper and special media

Prints cost-effective color documents, proofs, collateral, and comps on a wide variety of paper

Prints automatically on both sides of the document using the auto-duplex unit

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key selling points

available options

3 printer SKU options available:

hp color inkjet printer cp1700

hp color inkjet printer cp1700d

hp color inkjet printer cp1700ps

Expandability options:

Auto-duplex unit

250-sheet paper tray

LIO internal network module

HP Jetdirect external print servers

Connectivity features

USB

IEEE 1284

LIO

front connect infrared

quality

Uses HP PhotoRet III color layering technology

2400 x 1200 dpi printing (on hp premium photo paper only)

Adobe PostScript 3 software RIP included with the hp color inkjet printer cp1700ps provides:

Greater color accuracy

Support for industry color management standards including ColorSync, ICC Profiles, PANTONE

Emulation for press standards, such as SWOP/EuroScale

ADI Driver (releases 13 onwards) included in-box for AutoCAD users (for Windows only)

High Speeds: Fast - 16 ppm black/14.5 ppm color

media flexibility

Prints on paper types ranging from plain paper and transparencies to thick card stock (up to 72lb/270gsm)

Prints on media sizes ranging from 4 x 6 inch/A6 size small postcards to 13 x 19 inch/A3+ posters and 13 x 50 inch banners

Built-in media size sensor, for A3 paper size

Built in media type sensor - recognizes the paper type in use and automatically selects the appropriate settings

Paper path capacity:

Rear manual feed: 1 sheet (16 to 72 lb)

Front manual feed: 10 sheets (16 to 36 lb)

Tray 1: 150-sheet paper tray (16 to 36 lb), envelopes (20 to 24 lb), and cards (110 lb index)

Optional Tray 2: 250 sheets (16 to 36 lb) plain paper

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low printing costs

Four separate high-volume ink cartridges

Low-ink status indicator LCD

Front-panel cancel button to help maximize your consumables

Duty cycle of an average of 5000 pages per month

Low Costs: 2.2 cents K/8.4 cents (CMYK), 1750 pages out

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unique product features

Figure 1.2 - hp color inkjet printer cp1700

Superior print quality

outstanding photo quality (with HP PhotoRet III)

Up to 2400 x 1200 dpi resolution on premium photo paper only

CANCEL button terminates print jobs at one touch of the key, reducing ink and time wastage

Optional network card enables

Sharing of printer in small workgroups (of 2-3 users)

Remote printer management

Smart printing features:

LCD printer status indicator

CANCEL button

Smart software features:

ZoomSmart

Booklet

Handouts

Tiling

2-sided printing (manual or automatic)

Watermark

Banner

Mirror Image

Smart hardware features:

automatic pen alignment

Media type sensor

Media size sensor (A3 only)

Straight paper path eliminates bends and smudges in the print output

Front-access infrared sensor allows wireless printing from a variety of mobile devices including laptops and PDAs

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localization

Localization language options available for the following:

Reference Guide

Starter CD

Packaging

LCD Messaging

Each of the above has the following localized language options:

available language options

Reference Guide

o US English

 

 

o

Bahasa Indonesia

 

 

o

Traditional Chinese

 

 

o

Simplified Chinese

 

 

o

Korean and Japanese

o

Starter CD 1

o Starter CD1

o

Starter CD 2

Windows Driver: US English,

 

 

 

Portuguese(Brazilian), Euro-Spanish, French,

 

 

 

Italian, German, Dutch, Polish, Czech, Turkish,

 

 

 

Arabic, Traditional Chinese

 

 

MAC Driver: US English, Portugese (Brazilian),

 

 

 

Euro-Spanish, Swedish, French, Italian, Germany,

 

 

 

Dutch, Japanese

 

 

o

Starter CD2

 

 

 

Windows Driver: US English, Swedish,

 

 

 

Norwegian, Danish, Finish, Russian,

 

 

 

Greek, Hebrew, Japanese, Korean,

 

 

 

Simplified Chinese

 

 

 

MAC Driver: US English, Portugese

 

 

 

(Brazilian), Euro-Spanish, Swedish,

 

 

 

French, Italian, Germany, Dutch,

 

 

 

Japanese

Packaging

o

US English

 

 

o

Bahasa Indonesia

 

 

o

Traditional Chinese

 

 

o

Simplified Chinese

 

 

o

Korean and Japanese

localized language options

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foot print

hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps

Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps

Weight: 13.5 kilograms

Width: 673.3 mm

Height: 284.3 mm

Depth: 567.7 mm

hp color inkjet printer cp1700d

Fig 1.11 hp color inkjet printer cp1700d

Weight (printer): 13.5 kilograms

Weight (Auto-Duplex Unit): 2.4 kilograms

Width: 673.3 mm

Height: 284.3mm

Depth: 653.5mm

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top of the printer

top of the printer

The top of the printer displays the following:

1.Ink cartridge cover - Provides access to the ink cartridges

2.Printhead cover - Provides access to the printheads

3.Printhead access latch - Lifts to allow each printhead to be removed from its colorcoded socket

4.Carriage lock - Locks the printhead access latch.

5.Hook - Connects to the carriage lock. Must be engaged for the printer to operate

6.Top cover - Provides access to the interior of the printer

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front of the printer

Front of the printer

The front of the printer displays the following:

1.Front manual feed - Holds the paper to be fed into the printer. The paper width guide slides to fit the width of the paper.

2.Tray 1 - Holds plain paper and special media.

3.Tray 2 - Holds plain paper. This is an optional accessory.

4.Output tray - Collects the printed pages.

5.Paper guides - Guides the print paper into the printer.

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rear of the printer

rear of the printer

The rear of the printer displays the following:

1.USB port - Attach a USB cable.

2.Parallel port - Attach the parallel cable

3.LIO Adaptor Slot - Install an optional HP JetDirect print server/Internet connector LIO module

4.Power input - Attach the power cord..

5.Rear access panel - Remove this to clear paper jam. Remove the rear access panel to install the optional auto-duplex unit. Rear access panel required for straight paper path (rear manual feed).

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controls

controls

The Liquid Crystal Display (LCD) panel displays information about the status of the printer. It also has buttons to perform basic printer operations. The LCD panel of the printer displays the following:

1.CANCEL button: Cancels the current print job

2.POWER light: Is always lit when the printer is on. Blinks when printer is initializing, canceling a job, or turning off.

3.Power button: Controls power to the printer. Press to turn the printer on or off.

4.LCD: Displays messages relating to the current state of the printer and the ink levels in the individual ink cartridges.

5.RESUME light: Blinks whenever the printer requires user intervention (for example, to clear a paper jam or to close an open cover.

6.Resume button: Resumes current print operation after temporary interruption, for example, when adding print media to printer.

7.Infra-red port: Used for printing form an infra-red device, such as a handheld device or laptop.

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auto-duplex unit

 

 

 

auto-duplex unit

 

The printer automatically prints on both sides of paper by using a printing accessory called the

 

auto-duplex unit. The auto-duplex unit is attached at the back of the printer. The auto-duplex

 

unit of the printer displays the following:

 

1.

Buttons: Press to remove the auto-duplex unit from the printer.

 

2.

Rear cover: Remove to clear a paper jam from the auto-duplex unit.

 

3.

Handles: Press to remove the rear cover from the auto-duplex unit.

 

 

The auto-duplex unit is a standard accessory provided with the hp color inkjet printer

Note

 

 

 

cp1700d.

 

 

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product specifications

model numbers

 

printer name

model number

availability

 

 

hp color inkjet printer

hp color inkjet

hp color inkjet

 

 

cp1700

printer cp1700d

 

 

printer cp1700ps

 

 

 

 

 

 

hp color inkjet printer cp1700

C8108A

Worldwide

 

 

(base model)

 

 

 

 

hp color inkjet printer

C8106A

Worldwide

 

 

cp1700d(base printer plus auto-

 

 

 

 

duplexer)

 

 

 

 

hp color inkjet printer cp

C2691A

Worldwide

 

 

1700ps (base printer plus

 

 

 

 

software Adobe PostScript 3

 

 

 

 

RIP)

 

 

 

 

printer model numbers

 

 

 

The hp color inkjet printer cp1700, model C8108A, is the base model or starting point for

Note

 

each additional model listed above. The additional model numbers are created for specific

 

distribution channels or by the addition of hardware or software.

serial number location

The serial number is located on the serial number plate found on the back of the printer and on the Diagnostic test page.

printer description

Connectivity features, such as USB, IEEE 1284, front connect infrared, and a LIO networking slot PCL3 enhanced

HP PhotoREt III print quality with alternative 2400 8 1200 dpi mode for photo printing

Individual print cartridge for each color (CMYK)

Uses HP PhotoRet III color layering technology

Accepts a wide variety of media from plain paper to transparencies or thick card stock (72 lb/270 gsm)

Low cost-per-page and intervention rates

Expandability options including auto-duplex unit, 250-page second input tray, and network capability with LIO internal/Jetdirect external modules

Media size sensor (A3 only)

Infrared printing

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Low-ink indicator and printer status LCD

ADI Driver (releases 13 onwards) for AutoCAD users (for Windows only)

The hp color inkjet printer cp1700 series supports the printing of Hagaki cards in the Japan region.

printer features print speed

print speed: letter/A4

These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity.

characteristic

fast

normal

best

Black text

16 ppm

8 ppm

4 ppm

Mixed text color

14.5 ppm

7 ppm

4 ppm

4 in by 6 in Photo

1.4 ppm

0.9 ppm

0.7 ppm

Full page color

5.5 ppm

1.3 ppm

0.7 ppm

print speed: letter/A4 print speed: (11 in by 17 in/A3)

These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity.

characteristic

fast

normal

best

Black text

10 ppm

5 ppm

1.7 ppm

Mixed text color

9.5 ppm

3.5 ppm

1.6 ppm

8 in by 10 in Photo

0.5 ppm

0.3 ppm

0.2 ppm

Full page color

3.7 ppm

0.9 ppm

0.5 ppm

 

 

print speed: 11 in by 17 in/A3

print resolution

 

 

 

 

 

 

 

characteristic

 

specification

 

Black Printing

 

Max. 600 x 600 dpi

 

Color Printing

 

Max. 2400 x 1200 dpi

 

 

print resolution

print method

 

 

Drop-on-demand thermal inkjet printing printer languages

hp color inkjet cp1700: HP PCL 3 enhanced

hp color inkjet cp1700d: HP PCL 3 enhanced

hp color inkjet cp1700ps: HP PCL 3 enhanced and

Adobe PostScript 3 Software RIP

software compatibility

Microsoft Windows 95, Windows 98,

Windows Me, Windows NT 4.0, Windows 2000,

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Mac OS 8.6 or later

system requirements

system

minimum

recommended

requirements

 

 

 

Windows 95/98

Pentium 60 MHz,

Pentium II 450 MHz, 128 MB RAM,

 

16MB RAM

200 MB hard disk space

Windows NT 4.0

Pentium 60 MHz, 24

Pentium II 450 MHz, 128 MB RAM,

 

MB RAM

200 MB hard disk space

Windows Me

Pentium 150 MHz,

Pentium II 450 MHz, 128 MB RAM,

 

32

MB RAM

200 MB hard disk space

Windows 2000

Pentium 133 MHz,

Pentium II 450 MHz, 128 MB RAM,

 

32

MB RAM

200 MB hard disk space

Mac OS 8.6 or

32

MB RAM

Mac OS 8.6 or later (iMac): 333

later

(USB/AppleTalk)

MHz. 64 MB RAM

Mac OS 8.6 or

32

MB RAM (IR)

Mac OS 8.6 or later (Power Mac G3

9.x

 

 

or later): 350 MHz, 64 MB RAM

system requirements

I/O interface

USB, IEEE 1284, IR, network LIO

recommended cables

cable

part number

HP USB A-B (2 m)

C6518A

HP IEEE-1284 A-B Parallel Cable (2 m)

C2950A

HP IEEE-1284 A-B Parallel Cable (3 m)

C2951A

cables

font information

8 built-in fonts, 4 each in portrait and landscape orientations

CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic

HP supplies and accessories accessories

 

part name

 

part number

 

Auto-duplex unit

 

C8219A

 

Second input paper tray

 

C8220A

 

 

HP accessories

ink information

 

 

 

 

 

 

 

printheads

 

HP Part number

 

HP No. 11 Black

 

C4810A

 

HP No. 11 Cyan

 

C4811A

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HP No. 11 Magenta

 

 

 

C4812A

 

 

 

 

 

 

HP No. 11 Yellow

 

 

 

C4813A

 

 

 

 

 

 

 

 

printheads

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ink cartridges

 

 

 

HP part number

 

 

HP No. 10 Black (69 ml)

 

 

 

C4844A

 

 

 

 

 

 

HP No. 11 Cyan (28 ml)

 

 

 

C4836A

 

 

 

 

 

 

HP No. 11 Magenta (28 ml)

 

 

 

C4837A

 

 

 

 

 

 

HP No. 11 Yellow (28 ml)

 

 

 

C4838A

 

 

 

 

 

 

 

ink cartridges

 

 

 

 

 

hp photo quality inkjet paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print server

 

 

HP part number

 

size

 

 

Two-sided, matte, 100 sheets

 

 

C7007A

 

 

letter

 

 

Two-sided, semi-gloss, 25 sheets

 

 

C6983A

 

 

letter

 

 

Two-sided, semi-gloss, 25 sheets

 

 

C6984A

 

 

A4

 

 

Two-sided, semi-gloss, 25 sheets

 

 

C7006A

 

 

A4/AP

 

 

hp photo quality inkjet printer

 

 

 

 

hp professional brochure and flyer paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print server

 

HP part number

 

 

size

 

 

Two-sided, gloss, 50 sheets

 

C6817A

 

 

letter

 

 

hp professional brochure and flyer paper

 

hp heavyweight paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print server

 

HP part number

 

size

 

 

Premium, 100 sheets

 

C1853A

 

A4

 

 

 

Design, 100 sheets

 

C6790A

 

super B/A3

 

 

 

hp heavyweight paper

 

 

 

 

 

network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print server

 

 

 

 

HP part number

 

 

HP Jetdirect 200m print server/Internet connector (LIO

J6039A

 

 

module

 

 

 

 

 

 

 

 

 

 

HP Jetdirect 250m print server/Internet connector (LIO

J6042A

 

 

module)

 

 

 

 

 

 

 

 

 

 

HP Jetdirect 170x external print server

J3258A

 

 

HP Jetdirect 175x external print server

J6035A

 

 

HP Jetdirect 300x external print server

J3263A

 

network

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media specifications paper

media

metric size

english size

U.S. Letter

216 x 279 mm

8.5 x 11 inches

U.S. Legal

216 x 356 mm

8.5 x 14 inches

Tabloid

279 x 432 mm

11 x 17 inches

Super B

330 x 482 mm

13 x 19 inches

A3

297 x 420 mm

11.7 x 16.5 inches

A3+

330 x 483 mm

13.0 x 19.0 inches

A3 Banner

297 x 420 mm

11.7 x 16.5 inches

Tabloid Banner

279 x 432 mm

11 x 17 inches

A4

210 x 297 mm

8.3 x 11.7 inches

A5

148 x 210 mm

5.8 x 8.3 inches

B4

257 x 364 mm

10.12 x 14.33 inches

JIS B5

182 x 257 mm

7.17 x 10.12 inches

paper specifications envelopes (tray 1 and rear manual feed only)

media

metric size

english size

U.S. No. 10

105 x 241 mm

4.12 x 9.5 inches

Monarch

98 x 191 mm

3.87 x 7.5 inches

DL

200 x 110 mm

4.33 x 8.66 inches

A2

111.1 x 146 mm

4.4 x 5.8 8 inches

Kaku No.2

240 x 333 mm

9.4 x 13.1 inches

JIS Envelope 3

120 x 235 mm

4.7 x 9.3 inches

JIS Envelope 4

90 x 205 mm

3.5 x 6.1 inches

C6

114 x 162 mm

4.49 x 6.38 inches

envelope specifications

cards (tray 1)

media

metric size

english size

Index card

102 x 152 mm

4 x 6 inches

Index card

127 x 203 mm

5 x 8 inches

A6 card

105 x 148 mm

4.13 x 5.83 inches

J Hagaki card (for Japan)

100 x 148 mm

3.94 x 5.83 inches

Hagaki Ofuku (for Japan)

200 x 148 mm

7.9 x 5.8 inches

card specifications

transparencies

media

metric size

english size

U.S. Letter

216 x 279 mm

8.5 x 11 inches

A4

210 x 297 mm

8.27 x 11.7 inches

transparency specifications

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minimum printing margins (based on portrait orientation)

paper description

left and right

top

bottom

 

margins

margin

margin

Letter, legal, Tabloid, Executive,

0.25 in (6.4

0.12 in

0.46 in

A3, B4, media of user-defined size

mm)

(3.0 mm)

(11.8 mm)

A4, A5, B5, envelopes, cards,

0.13 in (3.4

0.12 in

0.46 in

other media sizes

mm)

(3.0 mm)

(11.8 mm)

 

minimum printing margins

 

When you are using the auto-duplex unit, the minimum top margin must match or exceed

Note

 

0.46 in or 11.8 mm.

 

media handling recommended media weight

category

specification

Paper

16 to 36 lb Bond using Tray 1 or front manual feed

 

16 to 72 lb Bond using rear manual feed

Envelopes

20 to 24 lb Bond

Cards

110 lb Index

 

media weight

maximum number of pages supported (tray 1)

Media capacity is dependent on the manufacturer, the type of media, and the media construction.

category

maximum number of pages supported

Plain paper

150 sheets of plain paper

Envelopes

10 envelopes

Transparency

30 transparencies

 

tray 1: number of pages supported

maximum number of pages supported (tray 2)

Media capacity is dependent on the manufacturer, the type of media, and the media construction.

category

maximum number of pages supported

Plain paper

250 sheets

 

tray 2: number of pages supported

memory information

hp color inkjet printer cp1700 series

16 MB built-in RAM

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reliability

characteristic

specification

Printer Duty Cycle

5,000 pages/month

Black Printhead

18 months (from DOM2) or 200 ml

Color Printheads

18 months (from DOM) or 530 ml

reliability

2- DOM = Date of Manufacture

physical specifications

Note

Note

The specifications below are given for a printer without Tray 2 and auto-duplex unit installed.

characteristic

specification

Width

26 in or 674 mm (width)

Height

8.4 in or 215 mm

Depth

22.3 in or 568 mm

Weight printer only

29.7 lbs (13.5 kilograms)

physical specifications (without tray 2 and auto-duplex unit)

The specifications below are given for a printer with Tray 2 and auto-duplex unit installed.

characteristic

specification

Width

26 in or 674 mm

Height

11.2 in or 285 mm

Depth

25.4 in or 646 mm

Weight printer only

29.7 lbs (13.5 kilograms)

Weight Tray 2 only

7.7 lbs (3.5 kilograms)

Weight auto-duplex unit

4.4 lbs (2 kilograms)

only

 

physical specifications (with tray 2 and auto-duplex unit)

electrical specifications

power requirements: input voltage and frequency

characteristic

 

specification

Source

 

100 to 200 VAC ( ± 10%)

Frequency

 

50 to 60 Hz ( ± 3 Hz)

 

power requirements

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power consumption (varies according to region)

Printing: 47.7 watts Standby: 9 watts Energy Star®compliant Off mode: 0.6 watts

environmental specifications

Characteristic

 

Specification

 

 

Specification

(Temperature)

 

(Celsius)

 

 

(Fahrenheit)

Operating

 

5 to 40 degrees

 

 

41 to 104 degrees

Storage

 

-40 to 60 degrees

 

 

-40 to 140 degrees

 

temperature specifications

 

 

 

 

 

Humidity: (non-condensing)

 

Relative

 

20 to 80 percent RH

 

humidity specifications

 

 

 

 

Noise Levels per ISO 9614-1

Sound Power

: 6.4 B(A)

Sound Pressure LpAm: 48.8 dB(A)

noise level specifications

warranty

1-year limited warranty

product certifications safety

CCIB S and E (China)

CSA (Canada)

PSB (Singapore)

UL (USA)

NOM-1-NYCE(Mexico)

TUV-GS (Germany)

K Mark and MIC Mark (Korea)

LS (Lithuania)

EEI (Estonia)

CE (European Union)

B mark (Poland)

EMC

FCC Title 47 CFR Part 15 Class B (USA)

CTICK (Australia and New Zealand)

VCCI (Japan)

CE (European Union)

BSMI (Taiwan)

GOST (Russia)

ICES (Canada)

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tour of the product

PANTONE (R)*

PANTONE calibrated

PostScript (R) is a trademark of Adobe

Systems Incorporated which may be registered in certain jurisdictions. Microsoft (R) is a U.S. registered trademark of Microsoft Corp. PANTONE (R)* *Pantone, Inc.'s check-standard trademark for color. Pentium (R) is a U.S. registered trademark of Intel Corporation. TrueType (TM) is a U.S. trademark of Apple Computer,Inc.

Windows NT (R) is a U.S. registered trademark of Microsoft Corporation.

Windows (R) and MS Windows,(R) are U.S. registered trademarks of Microsoft Corp. Copyright C Hewlett-Packard Co. 2000

This information is subject to change without notice and is provided as is with no warranty.Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

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Accessories, User Replaceable Parts, Supplies and Manuals

hardware accessories

The following HP accessories are available for order on the HP website. Visit http://www.hpshopping.comfor more information.

name

part

street

weight

 

number

price

 

Tray 2 (250-sheet input tray)

C8220A

US$ 129

3.5 kg

HP auto-duplex unit

C8219A

US$ 129

2.4 kg

HP Jetdirect 200m printer server/Internet

J6039A

US$ 159

 

connector (LIO module)

 

 

 

HP Jetdirect 250m printer server/Internet

J6042A

US$ 249

 

connector (LIO module)

 

 

 

HP Jetdirect 170x external print server

J3258A

US$ 144

 

HP Jetdirect 175x external print server

J6035A

US$ 199

 

 

 

 

 

HP Jetdirect 300x external print server

J3263A

US$ 255

 

hardware accessories

user replaceable components

The following are the customer replaceable parts for the printer.

 

 

part name

 

 

 

 

part number

 

 

 

 

 

Assy - Cleanout Trough SVC

 

C8108-67036

 

 

 

 

 

Assy - Tray Main SVC

 

C8108-67044

 

 

 

 

 

Assy - Output Tray SVC

 

C8108-67045

 

 

 

 

 

HP No. 11 Black Printhead

 

C4810A

 

 

 

 

 

HP No. 11 Cyan Printhead

 

C4811A

 

 

 

 

 

HP No. 11 Magenta Printhead

C4812A

 

 

 

 

 

HP No. 11Yellow Printhead

 

C4813A

 

 

 

 

 

HP No. 10 Black ink cartridge

C4844A

 

 

 

 

 

HP No. 11 Cyan ink cartridge

C4836A

 

 

 

 

 

HP No. 11 Magenta ink cartridge

C4837A

 

 

 

 

 

HP No. 11 Yellow ink cartridge

C4838A

 

 

 

 

 

 

user replaceable components

 

 

 

supplies and manuals

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

name

 

part

 

list price

street price

pages

 

 

 

 

 

no.

 

(US$)

(US$)

out

 

 

HP No. 11 Black

 

C4810A

 

$39.99

~ $35

16,000

 

 

Printhead

 

 

 

 

 

 

 

 

 

HP No. 11 Cyan

 

C4811A

 

$39.99

~ $35

24,000

 

 

Printhead

 

 

 

 

 

 

 

 

 

HP No. 11 Magenta

 

C4812A

 

$39.99

~ $35

24,000

 

 

Printhead

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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tour of the product

HP No. 11Yellow

 

C4813A

$39.99

 

~ $35

 

24,000

Printhead

 

 

 

 

 

 

 

 

 

 

 

 

 

printheads

 

 

 

 

 

 

 

 

 

 

name

part

ink

list price

street

pages

 

no.

capacity

(US$)

 

price

out

 

 

 

 

 

 

 

 

(US$)

 

Black ink

C4840A

28 cc

In-Box Only

In-Box Only

700

cartridge

 

 

 

 

 

 

 

 

 

 

HP No. 10 Black

C4844A

69cc

$38.99

 

~ $34

 

1750

ink cartridge

 

 

 

 

 

 

 

 

 

 

HP No. 11 Cyan

C4836A

28cc

$38.99

 

~ $34

 

1750

ink cartridge

 

 

 

 

 

 

 

 

 

 

HP No. 11

C4837A

28cc

$38.99

 

~ $34

 

1750

Magenta ink

 

 

 

 

 

 

 

 

 

 

cartridge

 

 

 

 

 

 

 

 

 

 

HP No. 11 Yellow

C4838A

28cc

$38.99

 

~ $34

 

1750

ink cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

ink cartridges

 

 

 

 

identify expiration dates

Install-by Date: This date is printed on the retail box for both ink cartridges and printheads. Install the ink cartridges and printheads before the Install-by date for optimized performance.

Manufacture Date: This date is printed on the pouch for both ink cartridges and printheads. The number is in the following format: YYMMDDhhmm. For example, a printhead manufactured on November 19, 1999 at 1:12 pm has a Manufacture Date of 9911191312.

End-of-Warranty Date: This date is printed directly on the ink cartridges and printheads. It is the date by when the warranty period for the ink cartridges and printheads will be over.

paper type

part

part description

 

number

 

hp bright white inkjet paper

C1824A

500 sheets, letter

 

C1825A

500 sheets, A4

 

 

 

 

C1857A

200 sheets, B

 

C1858A

200 sheets, A3

 

 

 

hp premium plus photo paper

C6944A

Gloss, 20 sheets, 4 x 6 in

 

C6950A

Matte, 20 sheets, letter

 

C6831A

Gloss, 20 sheets, letter

 

 

 

 

C6951A

Matte, 20 sheets, A4

 

C6832A

Gloss, 20 sheets, A4

 

 

 

hp premium photo paper

C6979A

Gloss, 50 sheets, letter

 

C6040A

Gloss, 15 sheets, A4

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1 - 25

 

C6058A

Gloss, 20 sheets, B

 

C6059A

Gloss, 15 sheets, A3

hp photo paper

C1846A

Gloss, 20 sheets, letter

 

C1847A

Gloss, 20 sheets, A4

 

 

 

 

C6745A

Matte, 20 sheets, A4

 

C6765A

One-sided, gloss, 20 sheets, A4

 

 

 

hp colorfast photo paper

C7013A

Gloss, 20 sheets, letter

 

C7014A

Gloss, 20 sheets, A4

hp photo quality inkjet paper

C7007A

Two-sided, matte, 100 sheets,

 

 

letter

 

C6983A

Two-sided, semi-gloss, 25

 

 

sheets, letter

 

C6984A

Two-sided, semi-gloss, 25

 

 

sheets, A4

 

C7006A

Two-sided, semi-gloss, 25

 

 

sheets, A4/AP

hp design paper

C6791A

Gloss, 50 sheets, B

hp professional brochure and

C6817A

Two-sided, gloss, 50 sheets,

flyer paper

 

letter

 

C6818A

Two-sided, gloss, 50 sheets, A4

 

C7020A

Tri-fold, two-sided, 100 sheets,

 

 

letter

 

C6821A

Two-sided, gloss, 50 sheets, A3

 

 

 

 

C6820A

Two-sided, gloss, 50 sheets, B

 

C6955A

Matte, 50 sheets, letter

 

 

 

hp heavyweight paper

C1853A

Premium, 100 sheets, A4

 

C6790A

Design, 100 sheets, super B/A3

hp premium inkjet paper

C1856A

100 sheets, A3

 

51634Z

200 sheets, A4

 

 

 

 

51634Y

200 sheets, letter

 

C1855A

100 sheets, B

 

 

 

hp premium inkjet transparency

C3828A

20 sheets, letter

film

 

 

 

C3834A

50 sheets, letter

 

 

 

 

C3832A

20 sheets, A4

 

C3835A

50 sheets, A4

 

 

 

hp social expressions banner

C1820A

100 sheets, letter

paper

 

 

 

C1821A

100 sheets, A4

 

 

 

hp social expressions greeting

C6828A

Felt-textured, ivory, half-fold, 20

cards

 

sheets, letter

 

C6829A

Felt-textured, ivory, half-fold, 20

 

 

sheets, A4

 

C7019A

Textured, white, half-fold, 20

 

 

sheets, letter

 

C6044A

Gloss, 10 sheets, letter

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hp confidential

tour of the product

 

C6045A

Gloss, 10 sheets, A4

 

C1812A

1/4 fold, 20 sheets, letter

 

C6042A

1/4 fold, 20 sheets, letter

 

 

 

 

C7018A

1/2 fold, 20 sheets, A4

hp social expressions iron-on t-

C6049A

10 sheets, letter

shirt transfers

 

 

 

C6050A

10 sheets, A4

paper types

Manuals

documentation

purpose

release notes

Includes installation and the latest printer

 

 

information

 

Includes last minute changes and

 

 

software troubleshooting tips.

Hp JetDirect guide

Configuring the printer for network

 

printing

 

Troubleshooting

 

Help sources

user guide

Setting up the computer

 

Using the printer

 

Performing common printer tasks

 

Maintaining the printer

 

Troubleshooting when a problem occurs

 

Resolving printer problems

reference guide

Includes specific information about

 

 

setting up the printer

 

Information about installing the software

setup poster

Helps set up the printer

 

Provides illustrated setup information

 

Printed version of this document is

 

 

provided with the printer

 

An electronic version is available as an

 

 

Adobe® Acrobat® Portable Document

 

 

Format (PDF) file on the Starter CD

printer web sites

Printer information

 

Latest printer software

education and training material

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1 - 27

upgrades

model upgrades

You need to purchase the auto-duplex unit to upgrade from hp color inkjet printer cp1700 to hp color inkjet printer cp1700d.

base model sku

upgrade option

upgraded sku

hp color inkjet printer

Auto-duplex

hp color inkjet printer

cp1700 (C8108A)

unit(C8219A)

cp1700d (C8106A)

You can purchase the following accessories to upgrade the printer hardware.

accessory

upgrade option

2nd Input paper tray

C8220A

hp jetdirect 200m print server (LIO module)

J6039A

hp jetdirect 250m print server (LIO module)

J6042A

hp jetdirect 170x external print server

J3258A

hp jetdirect 175x external print server

J6035A

hp jetdirect 300x external print server

J3263A

firmware upgrades

To flash your printer with the latest firmware flash code, perform the following steps:

1.Download the latest firmware flash code

2.Set the printer in manufacturing mode by holding down the RESUME button and hitting the POWER button.

3.Initiate the DOS prompt.

4.At the MS-DOS prompt enter the command "copy/b<filename>/lpt1:"

5.To check the firmware flash code version sent, print the 4-button self-test page or press the RESUME button 5 times while holding on to the POWER button

software upgrades

You can access the latest printer software by using the following URL: www.hp.com/support/hp business inkjet printer cp1700 series

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hp confidential

tour of the product

service and support

support pack options

region

description

part

 

 

number

Europe

HP warranty extension, 3-year, next day unit

H3678A

 

exchange

 

North

HP warranty extension, 1-year, next day unit

H3685E

America

exchange

 

 

HP warranty extension, 2-year, next day unit

H3684E

 

exchange

 

 

HP warranty extension, 3-year, next day unit

H3683E

 

exchange

 

 

available support pack options

 

web links

Information about products, ordering, setting up, and using printers, downloading printer drivers, technical support, and details about the e-services, personal services, and business services.

http://www.hp.com

HP main web page. Contains information about the products, technical support, and details about the e-services, personal services, and business services offered by HP

http://www.hp.com/cposupport

Contains information about ordering, setting up, and using printers, and downloading printer drivers.

http://www.software.hp.com

HP Software Depot. Printer driver upgrades for maximizing printer operations

http://www.hp.com/go/partsinfo

HP SPI/HP Part Surfer. A web-based solution for obtaining the latest parts information for HP products

http://cvseesc.cv.hp.com Requires a user name and password

http://ijbuwww.cv.hp.com/techmktg Requires access to the HP intranet

http://snserver.mayfield.hp.com Service Notes Web Page

telephone support

Before making a call, print a diagnostic page from the Toolbox utility or the LCD panel and then fill in the following information for the Customer Care Center representative.

Printer model

Serial number of the printer Brand and model of the computer Version of printer software Printer driver

CPU speed

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