HP Compaq 6715b and 6715s Notebook PC and HP Compaq 6710b and 6710s Notebook PC
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard
Development Company, L.P.
AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: April 2007
First Edition: March 2007
Document Part Number: 443119-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iii |
iv Safety warning notice |
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Table of contents
1Product description
2External component identification
|
Top components .................................................................................................................... |
11 |
|
Buttons, switches, and fingerprint reader .................................................................... |
11 |
|
Keys ...................................................................................................................... |
13 |
|
Lights ..................................................................................................................... |
14 |
|
TouchPad ............................................................................................................... |
15 |
|
Front components ................................................................................................................... |
16 |
|
Left-side components ............................................................................................................... |
17 |
|
Rear components ................................................................................................................... |
18 |
|
Right-side components ............................................................................................................ |
19 |
|
Bottom components ................................................................................................................ |
20 |
3 |
Illustrated parts catalog |
|
|
Serial number location ............................................................................................................ |
21 |
|
Computer major components ................................................................................................... |
22 |
|
Plastics Kit ............................................................................................................................. |
30 |
|
Cable Kit .............................................................................................................................. |
31 |
|
Mass storage devices ............................................................................................................. |
32 |
|
Miscellaneous parts ................................................................................................................ |
33 |
|
Sequential part number listing .................................................................................................. |
34 |
4 |
Removal and replacement procedures |
|
|
Preliminary replacement requirements ....................................................................................... |
41 |
|
Tools required ......................................................................................................... |
41 |
|
Service considerations ............................................................................................. |
41 |
|
Plastic parts ............................................................................................. |
41 |
|
Cables and connectors ............................................................................. |
42 |
|
Drive handling ......................................................................................... |
42 |
|
Grounding guidelines .............................................................................................. |
43 |
|
Electrostatic discharge damage .................................................................. |
43 |
|
Packaging and transporting guidelines ........................................ |
44 |
|
Workstation guidelines .............................................................. |
44 |
|
Equipment guidelines ................................................................. |
45 |
|
Unknown user password .......................................................................................... |
46 |
|
Component replacement procedures ........................................................................................ |
47 |
|
Serial number ......................................................................................................... |
47 |
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v |
|
Battery ................................................................................................................... |
48 |
|
SIM ....................................................................................................................... |
49 |
|
Display inverter ....................................................................................................... |
50 |
|
Hard drive ............................................................................................................. |
52 |
|
Computer feet ......................................................................................................... |
54 |
|
Bluetooth module .................................................................................................... |
54 |
|
Expansion memory module ....................................................................................... |
56 |
|
WLAN module ........................................................................................................ |
58 |
|
Optical drive .......................................................................................................... |
62 |
|
Keyboard ............................................................................................................... |
64 |
|
Internal memory module ........................................................................................... |
66 |
|
RTC battery ............................................................................................................ |
67 |
|
WWAN module ..................................................................................................... |
68 |
|
Switch cover ........................................................................................................... |
70 |
|
Fan ....................................................................................................................... |
71 |
|
Heat sink ............................................................................................................... |
72 |
|
Processor ............................................................................................................... |
74 |
|
Display assembly .................................................................................................... |
76 |
|
Top cover ............................................................................................................... |
81 |
|
Speaker assembly ................................................................................................... |
85 |
|
USB/Media Card Reader board ............................................................................... |
86 |
|
System board ......................................................................................................... |
88 |
|
PC Card/audio board assembly ............................................................................... |
91 |
|
Modem module ...................................................................................................... |
92 |
|
SIM slot board ........................................................................................................ |
94 |
5 |
Computer Setup |
|
|
Starting Computer Setup ......................................................................................................... |
97 |
|
Using Computer Setup ............................................................................................................ |
98 |
|
Navigating and selecting in Computer Setup .............................................................. |
98 |
|
Restoring factory settings in Computer Setup ............................................................... |
98 |
|
Computer Setup menus ........................................................................................................... |
99 |
|
File menu ............................................................................................................... |
99 |
|
Security menu ....................................................................................................... |
100 |
|
Diagnostics menu .................................................................................................. |
100 |
|
System Configuration menu .................................................................................... |
101 |
6 |
Specifications |
|
|
Computer specifications ........................................................................................................ |
103 |
|
15.4-inch, WSXGA display specifications ............................................................................... |
104 |
|
15.4-inch, WXGA display specifications ................................................................................. |
105 |
|
Hard drive specifications ...................................................................................................... |
106 |
|
Primary 6-cell, Li-ion battery specifications ............................................................................... |
107 |
|
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. |
108 |
|
DVD/CD-RW Combo Drive specifications ............................................................................... |
109 |
|
DVD-ROM drive ................................................................................................................... |
110 |
|
System DMA specifications .................................................................................................... |
111 |
|
System interrupt specifications ............................................................................................... |
112 |
|
System I/O address specifications .......................................................................................... |
113 |
vi |
ENWW |
|
System memory map specifications ........................................................................................ |
115 |
7 |
Screw listing |
|
|
Torx T8M2.5×7.0 screw ....................................................................................................... |
117 |
|
Phillips PM2.0×5.0 captive screw .......................................................................................... |
118 |
|
Phillips PM2.5×13.0 captive screw ........................................................................................ |
119 |
|
Phillips PM3.0×3.0 screw ..................................................................................................... |
120 |
|
Phillips PM2.5×3.0 screw ..................................................................................................... |
121 |
|
Torx T8M2.5×9.0 screw ....................................................................................................... |
123 |
|
Phillips PM2.0×3.0 screw ..................................................................................................... |
125 |
|
Black Phillips PM2.5×8.0 captive screw .................................................................................. |
126 |
|
Silver Phillips PM2.5×8.0 captive screw ................................................................................. |
127 |
|
Phillips PM2.5×8.0 screw ..................................................................................................... |
128 |
|
Phillips PM2.0×6.0 screw ..................................................................................................... |
129 |
|
Torx T8M2.5×6.0 screw ....................................................................................................... |
130 |
|
Hex HM5.0×9.0 screw lock .................................................................................................. |
131 |
|
Phillips PM2.5×5.0 screw ..................................................................................................... |
132 |
|
Phillips PM2.5×3.0 broad-head screw .................................................................................... |
134 |
8 |
Backup and recovery in Windows Vista |
|
|
Creating recovery discs ........................................................................................................ |
135 |
|
Backing up your information .................................................................................................. |
136 |
|
When to back up .................................................................................................. |
136 |
|
Backup suggestions ............................................................................................... |
136 |
|
Backing up specific files or folders .......................................................................... |
137 |
|
Backing up the entire hard drive ............................................................................. |
137 |
|
Creating recovery points ........................................................................................ |
138 |
|
Scheduling backups .............................................................................................. |
138 |
|
Performing a recovery .......................................................................................................... |
139 |
|
Performing a recovery from the recovery discs .......................................................... |
139 |
|
Performing a recovery from the hard drive ............................................................... |
139 |
|
Initiating a recovery in Windows .............................................................. |
140 |
|
Initiating a recovery from the hard drive recovery partition .......................... |
140 |
9 |
Backup and recovery in Windows XP |
|
|
Creating recovery discs ........................................................................................................ |
141 |
|
Backing up your information .................................................................................................. |
142 |
|
When to back up .................................................................................................. |
142 |
|
Backup suggestions ............................................................................................... |
142 |
|
Backing up specific files or folders .......................................................................... |
143 |
|
Backing up the entire hard drive ............................................................................. |
143 |
|
Creating recovery points ........................................................................................ |
144 |
|
Scheduling backups .............................................................................................. |
144 |
|
Performing a recovery .......................................................................................................... |
145 |
|
Performing a recovery from the recovery discs .......................................................... |
145 |
|
Performing a recovery from the hard drive ............................................................... |
145 |
|
Initiating a recovery in Windows .............................................................. |
146 |
|
Initiating a recovery from the hard drive recovery partition .......................... |
146 |
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vii |
10 |
Connector pin assignments |
|
|
Audio-out (headphone) ......................................................................................................... |
147 |
|
Audio-in (microphone) .......................................................................................................... |
147 |
|
External monitor ................................................................................................................... |
148 |
|
RJ-11 (modem) ..................................................................................................................... |
149 |
|
RJ-45 (network) .................................................................................................................... |
149 |
|
S-Video-out .......................................................................................................................... |
150 |
|
Universal Serial Bus .............................................................................................................. |
150 |
11 |
Power cord set requirements |
|
|
Requirements for all countries and regions ............................................................................... |
151 |
|
Requirements for specific countries and regions ....................................................................... |
152 |
12 |
Recycling |
|
|
Battery ................................................................................................................................ |
153 |
|
Display ............................................................................................................................... |
153 |
Index ............................................................................................................................... |
159 |
viii |
ENWW |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6715s |
6715b |
6715b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
Processors |
AMD Turion™ 64 Mobile Technology |
√ |
√ |
√ |
|
|
processors: |
|
|
|
|
|
● TL-64 (dual-core) 2.2-GHz processor |
|
|
|
|
|
|
with 1 MB of L2 cache |
|
|
|
|
● |
MK-38 (single-core) 2.2-GHz |
|
|
|
|
|
processor with 512 KB of L2 cache |
|
|
|
|
● TL-60 (dual-core) 2.0-GHz processor |
|
|
|
|
|
|
with 1 MB of L2 cache |
|
|
|
|
● TL-56 (dual-core) 1.8-GHz processor |
|
|
|
|
|
|
with 1 MB of L2 cache |
|
|
|
|
● TL-52 (dual-core) 1.6-GHz processor |
|
|
|
|
|
|
with 1 MB of L2 cache |
|
|
|
|
● TL-50 (dual-core) 1.6-GHz processor |
|
|
|
|
|
|
with 1 MB of L2 cache |
|
|
|
|
|
|
|
|
|
|
Mobile AMD Sempron™ processors: |
√ |
√ |
√ |
|
|
● 3800+ 2.2-GHz processor with 256 |
|
|
|
|
|
|
KB of L2 cache |
|
|
|
|
● 3600+ 2.0-GHz processor with 256 |
|
|
|
|
|
|
KB of L2 cache |
|
|
|
|
● 3500+ 1.8-GHz processor with 512 |
|
|
|
|
|
|
KB of L2 cache |
|
|
|
|
● 3400+ 1.8-GHz processor with 256 |
|
|
|
|
|
|
KB of L2 cache |
|
|
|
|
|
|
|
|
|
Chipset |
● |
Northbridge: RS690T |
√ |
√ |
√ |
|
● |
Southbridge: SB600 |
|
|
|
|
|
|
|
|
|
Graphics |
Unified Memory Architecture (UMA), |
√ |
√ |
√ |
|
|
integrated with shared video memory |
|
|
|
|
|
|
|
|
|
|
Panels |
● 15.4-inch, WSXGA+ with WWAN |
|
|
√ |
|
|
|
and WLAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
ENWW |
1 |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6715s |
6715b |
6715b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
|
● 15.4-inch, WXGA with WWAN and |
|
|
√ |
|
|
|
WLAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
|
● |
15.4-inch, WXGA, BrightView with |
√ |
√ |
|
|
|
WLAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
|
● |
15.4-inch, WSXGA+ with WLAN |
√ |
√ |
|
|
|
antenna transceivers and cables |
|
|
|
|
|
|
|
|
|
|
● |
15.4-inch, WXGA with WLAN |
√ |
√ |
|
|
|
antenna transceivers and cables |
|
|
|
|
|
|
|
|
|
|
● |
Support privacy film |
√ |
√ |
√ |
|
|
|
|
|
|
Memory |
● |
Two SODIMM slots, both customer- |
√ |
√ |
√ |
|
|
accessible/upgradable (memory slot |
|
|
|
|
|
under the keyboard must be populated |
|
|
|
|
|
first) |
|
|
|
|
● |
DDRII PC2-5300 (667-MHz) |
|
|
|
|
● Supports dual-channel memory |
|
|
|
|
|
Supports the following configurations: |
|
|
|
|
|
● 4096 MB total system memory (2048 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 2048 MB total system memory (2048 |
|
|
|
|
|
|
MB × 1) |
|
|
|
|
● 2048 MB total system memory (1024 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 1024 MB total system memory (512 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 1024 MB total system memory (1024 |
|
|
|
|
|
|
MB × 1) |
|
|
|
|
● 512 MB total system memory (512 MB |
|
|
|
|
|
|
× 1) |
|
|
|
|
|
|
|
|
|
Hard drives |
● |
Supports all 9.5-mm, 2.5-inch hard |
√ |
√ |
√ |
|
|
drives |
|
|
|
|
● |
Serial ATA |
|
|
|
The following hard drives are available:
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 7200and 5400-rpm
Optical drives ● 12.7-mm tray load |
√ |
√ |
√ |
●Fixed, no modular requirements (1- screw removal)
2 Chapter 1 Product description |
ENWW |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6715s |
6715b |
6715b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
|
Supports all common optical formats |
|
|
|
|
|
including the following: |
|
|
|
|
|
● DVD±RW and CD-RW Super Multi |
|
|
|
|
|
|
Double-Layer Combo Drive with |
|
|
|
|
|
Lightscribe |
|
|
|
|
● DVD±RW and CD-RW Super Multi |
|
|
|
|
|
|
Double-Layer Combo Drive |
|
|
|
|
● DVD/CD-RW Combo Drive |
|
|
|
|
|
● DVD-ROM drive |
|
|
|
|
|
|
|
|
|
|
Diskette drive |
Supports external USB drive only |
√ |
√ |
√ |
|
|
|
|
|
|
|
Audio |
● |
Azalia |
√ |
√ |
√ |
|
● |
Stereo speakers |
|
|
|
|
● |
Integrated monoaural microphone |
|
|
|
|
● Headphone and microphone jacks |
|
|
|
|
|
|
|
|
|
|
Modem |
● |
56K data/fax modem (MDC1.5) |
√ |
√ |
√ |
|
● Modem cable included in Brazil, the |
|
|
|
|
|
|
Czech Republic, France, Greece, |
|
|
|
|
|
Hungary, Israel, Latin America, |
|
|
|
|
|
Poland, Russia, Saudi Arabia, |
|
|
|
|
|
Slovakia, Slovenia, South Africa, |
|
|
|
|
|
Turkey, and the United Kingdom. |
|
|
|
|
|
|
|
|
|
Ethernet |
● |
Integrated Broadcom 5787 |
|
√ |
√ |
|
|
10/100/1000 LAN |
|
|
|
|
|
|
|
|
|
|
● |
Integrated Broadcom 5906 10/100 |
√ |
|
|
|
|
LAN |
|
|
|
|
|
|
|
|
|
|
● |
S4/S5 wake on LAN (on AC power |
√ |
√ |
√ |
|
|
only) |
|
|
|
|
|
|
|
|
|
|
● |
Network interface card (NIC) power |
√ |
√ |
√ |
|
|
down |
|
|
|
|
|
|
|
|
|
Wireless |
Integrated wireless options by way |
|
|
|
|
|
of wireless module |
|
|
|
|
|
|
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|
|
|
|
Wireless local area network (WLAN) |
|
|
|
|
|
options: |
|
|
|
|
|
|
|
|
|
|
|
● |
Broadcom 802.11a/b/g/n |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Broadcom 802.11a/b/g |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Broadcom 802.11b/g |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Option for no WLAN |
√ |
√ |
|
Wireless wide area network (WWAN) options:
ENWW |
3 |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6715s |
6715b |
6715b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
|
● |
Evolution-data optimized (EVDO) |
|
|
√ |
|
|
WWAN module |
|
|
|
|
|
|
|
|
|
|
● High-speed downlink packet access |
|
|
√ |
|
|
|
(HSPDA) WWAN module |
|
|
|
|
|
|
|
|
|
|
● Subscriber identity module (SIM) |
|
|
√ |
|
|
|
|
|
|
|
|
Wireless personal area network |
√ |
√ |
√ |
|
|
(WPAN) options: |
|
|
|
|
|
● Bluetooth® 2.0 module + Blueflame |
|
|
|
|
|
|
module |
|
|
|
|
● Supports no WPAN option |
|
|
|
|
|
|
|
|
|
|
External |
● |
One Type I/II PC Card slot, 16-bit |
√ |
√ |
√ |
media card |
|
PCMCIA and 32-bit CardBus |
|
|
|
|
|
|
|
|
|
|
● |
Media Card Reader (MS Duo |
|
√ |
√ |
|
|
adapters, plus SD, MMC, MS, MSPro, |
|
|
|
|
|
and xD) |
|
|
|
|
|
|
|
|
|
Ports |
● |
1394a port |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Docking connector |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Headphone connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Microphone connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Primary battery connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
RJ-11 modem port |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
RJ-45 Ethernet port |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
S-Video-out connector |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Smart AC adapter connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Travel battery connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
USB ports (4) |
|
√ |
√ |
|
|
|
|
|
|
|
● |
USB ports (2) |
√ |
|
|
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|
|
|
● |
VGA port (Dsub 15-pin) supporting |
√ |
√ |
√ |
|
|
1600 × 1200 external resolution @ 75 |
|
|
|
|
|
Hz, hot plug/unplug, and auto detect |
|
|
|
|
|
|
|
|
|
Docking |
Docking support |
|
√ |
√ |
|
|
|
|
|
|
|
Keyboard/ |
● |
Spill-resistant keyboard with |
|
√ |
√ |
pointing |
|
embedded numeric keypad, |
|
|
|
devices |
|
TouchPad, and fingerprint reader |
|
|
|
|
|
|
|
|
|
|
● |
Spill-resistant keyboard with |
√ |
|
|
|
|
embedded numeric keypad and |
|
|
|
|
|
TouchPad |
|
|
|
|
|
|
|
|
|
|
● |
Two-way scrolling |
√ |
√ |
√ |
|
|
|
|
|
|
4 Chapter 1 Product description |
ENWW |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
6715s |
6715b |
6715b |
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
● Windows Vista™ hardware Start |
√ |
√ |
√ |
|
button |
|
|
|
|
|
|
|
|
Power |
Primary batteries: |
√ |
√ |
√ |
requirements |
|
|
|
|
●6-cell, 2.55-Ah Li-ion battery (55 Whr)
●6-cell, 2.20-Ah Li-ion battery (47 Whr) Travel batteries:
●12-cell Li-ion battery
●8-cell Li-ion battery
AC adapter:
|
● |
90-watt |
|
|
|
|
● Localized cable plug support |
|
|
|
|
|
● 3-wire plug with ground pin |
|
|
|
|
|
● Supports multipin AC connector) |
|
|
|
|
|
|
|
|
|
|
Security |
● |
Fingerprint reader |
|
√ |
√ |
|
|
|
|
|
|
|
● |
HP 3D DriveGuard |
|
√ |
√ |
|
|
|
|
|
|
|
● |
HP DriveGuard |
√ |
|
|
|
|
|
|
|
|
|
● |
Security cable slot |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Smart card reader/bezel snap-in |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Trusted platform module (TPM) 1.2 on |
|
√ |
√ |
|
|
system board |
|
|
|
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
● |
Windows Vista Home Basic |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Windows Vista Business 32/64 |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
FreeDOS |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Windows® XP Professional |
|
√ |
√ |
|
|
|
|
|
|
|
Certified: SuSe Linux Enterprise Desktop |
√ |
√ |
√ |
|
|
(SLED) 10 |
|
|
|
|
|
|
|
|
|
|
|
Supported: |
|
|
|
|
|
|
|
|
|
|
|
● |
Windows Vista Enterprise |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Windows XP Professional |
√ |
√ |
√ |
|
|
|
|
|
|
Serviceability |
End-user replaceable parts: |
√ |
√ |
√ |
|
|
● |
AC adapter |
|
|
|
|
● |
Hard drive |
|
|
|
|
|
|
|
|
|
ENWW |
5 |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
6715s |
6715b |
6715b |
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
without WWAN |
with WWAN |
●Memory module
●Optical drive
●Primary battery
●WLAN module
●WWAN module
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6710s |
6710b |
6710b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
Processors |
Intel® Core™ Duo processors: |
√ |
√ |
√ |
|
|
● T7700 2.4-GHz processor with 800- |
|
|
|
|
|
|
MHz Front Side Bus (FSB) and 4 MB of |
|
|
|
|
|
L2 cache |
|
|
|
|
● T7500 2.2-GHz processor with 800- |
|
|
|
|
|
|
MHz FSB and 4 MB of L2 cache |
|
|
|
|
● T7300 2.0-GHz processor with 800- |
|
|
|
|
|
|
MHz FSB and 4 MB of L2 cache |
|
|
|
|
● T7100 1.8-GHz processor with 800- |
|
|
|
|
|
|
MHz FSB and 2 MB of L2 cache |
|
|
|
|
|
|
|
|
|
Chipset |
● Northbridge: Intel GM965 with 800- |
√ |
√ |
√ |
|
|
|
MHz FSB |
|
|
|
|
● |
Southbridge: ICH8M |
|
|
|
|
|
|
|
|
|
Graphics |
Unified Memory Architecture (UMA), |
√ |
√ |
√ |
|
|
integrated with shared video memory |
|
|
|
|
|
|
|
|
|
|
Panels |
● 15.4-inch, WSXGA+ with WLAN and |
|
|
√ |
|
|
|
WWAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
|
● 15.4-inch, WXGA with WLAN and |
|
|
√ |
|
|
|
WWAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
|
● 15.4-inch, WSXGA+ with WLAN |
√ |
√ |
|
|
|
|
antenna transceivers and cables |
|
|
|
|
|
|
|
|
|
|
● 15.4-inch, BrightView, WXGA with |
√ |
√ |
|
|
|
|
WLAN antenna transceivers and |
|
|
|
|
|
cables |
|
|
|
|
|
|
|
|
|
|
● 15.4-inch, WXGA with WLAN |
√ |
√ |
|
|
|
|
antenna transceivers and cables |
|
|
|
|
|
|
|
|
|
|
● |
Support privacy film |
√ |
√ |
√ |
|
|
|
|
|
|
6 Chapter 1 Product description |
ENWW |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6710s |
6710b |
6710b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
Memory |
● |
Two SODIMM slots, both customer |
√ |
√ |
√ |
|
|
accessible/upgradable (memory slot |
|
|
|
|
|
under the keyboard must be populated |
|
|
|
|
|
first) |
|
|
|
|
● |
DDRII PC2-5300 (667-MHz) |
|
|
|
|
● Supports dual-channel memory |
|
|
|
|
|
Supports the following configurations: |
|
|
|
|
|
● 4096 MB total system memory (2048 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 2048 MB total system memory (2048 |
|
|
|
|
|
|
MB × 1) |
|
|
|
|
● 2048 MB total system memory (1024 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 1024 MB total system memory (512 |
|
|
|
|
|
|
MB × 2, dual-channel) |
|
|
|
|
● 1024 MB total system memory (1024 |
|
|
|
|
|
|
MB × 1) |
|
|
|
|
● 512 MB total system memory (512 MB |
|
|
|
|
|
|
× 1) |
|
|
|
|
|
|
|
|
|
Hard drives |
● |
Supports all 9.5-mm, 2.5-inch hard |
√ |
√ |
√ |
|
|
drives |
|
|
|
|
● |
Serial ATA |
|
|
|
The following hard drives are available:
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 7200and 5400-rpm
Optical drives ● 12.7-mm tray load |
√ |
√ |
√ |
●Fixed, no modular requirements (1- screw removal)
Supports all common optical formats including the following:
●DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with Lightscribe
●DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
●DVD/CD-RW Combo Drive
●DVD-ROM drive
Diskette drive Supports external USB drive only |
√ |
√ |
√ |
|
|
|
|
ENWW |
7 |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6710s |
6710b |
6710b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
Audio |
● |
Azalia |
√ |
√ |
√ |
|
● |
Stereo speakers |
|
|
|
|
● |
Integrated monoaural microphone |
|
|
|
|
● Headphone and microphone jacks |
|
|
|
|
|
|
|
|
|
|
Modem |
● |
56K data/fax modem (MDC1.5) |
√ |
√ |
√ |
|
● Modem cable included in Brazil, the |
|
|
|
|
|
|
Czech Republic, France, Greece, |
|
|
|
|
|
Hungary, Israel, Latin America, |
|
|
|
|
|
Poland, Russia, Saudi Arabia, |
|
|
|
|
|
Slovakia, Slovenia, South Africa, |
|
|
|
|
|
Turkey, and the United Kingdom. |
|
|
|
|
|
|
|
|
|
Ethernet |
● |
Integrated Broadcom 5787 |
|
√ |
√ |
|
|
10/100/1000 LAN |
|
|
|
|
|
|
|
|
|
|
● |
Integrated Broadcom 5906 10/100 |
√ |
|
|
|
|
LAN |
|
|
|
|
|
|
|
|
|
|
● |
S4/S5 wake on LAN (on AC power |
√ |
√ |
√ |
|
|
only) |
|
|
|
|
|
|
|
|
|
|
● |
Network interface card (NIC) power |
√ |
√ |
√ |
|
|
down |
|
|
|
|
|
|
|
|
|
Wireless |
Integrated wireless options by way |
|
|
|
|
|
of wireless module |
|
|
|
|
|
|
|
|
|
|
|
Wireless local area network (WLAN) |
|
|
|
|
|
options: |
|
|
|
|
|
|
|
|
|
|
|
● |
Broadcom 802.11a/b/g/n |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Broadcom 802.11a/b/g |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Broadcom 802.11b/g |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Option for no WLAN |
√ |
√ |
|
|
|
|
|
|
|
|
Wireless wide area network |
|
|
|
|
|
(WWAN) options: |
|
|
|
|
|
|
|
|
|
|
|
● |
Evolution-data optimized (EVDO) |
|
|
√ |
|
|
WWAN module |
|
|
|
|
|
|
|
|
|
|
● High-speed downlink packet access |
|
|
√ |
|
|
|
(HSPDA) WWAN module |
|
|
|
|
|
|
|
|
|
|
● Subscriber identity module (SIM) |
|
|
√ |
|
|
|
|
|
|
|
|
Wireless personal area network |
√ |
√ |
√ |
|
|
(WPAN) options: |
|
|
|
● Bluetooth® 2.0 module + Blueflame module
● Supports no WPAN option
8 Chapter 1 Product description |
ENWW |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6710s |
6710b |
6710b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
External |
● |
One Type I/II PC Card slot, 16-bit |
√ |
√ |
√ |
media card |
|
PCMCIA and 32-bit CardBus |
|
|
|
|
|
|
|
|
|
|
● Media Card Reader (MS Duo |
|
√ |
√ |
|
|
|
adapters, plus SD, MMC, MS, MSPro, |
|
|
|
|
|
and xD) |
|
|
|
|
|
|
|
|
|
Ports |
● |
1394a port |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Docking connector |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Headphone connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Microphone connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Primary battery connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
RJ-11 modem port |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
RJ-45 Ethernet port |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
S-Video-out connector |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Smart AC adapter connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Travel battery connector |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
USB ports (4) |
|
√ |
√ |
|
|
|
|
|
|
|
● |
USB ports (2) |
√ |
|
|
|
|
|
|
|
|
|
● |
VGA port (Dsub 15-pin) supporting |
√ |
√ |
√ |
|
|
1600 × 1200 external resolution @ 75 |
|
|
|
|
|
Hz, hot plug/unplug, and auto detect |
|
|
|
|
|
|
|
|
|
Docking |
Docking support |
|
√ |
√ |
|
|
|
|
|
|
|
Keyboard/ |
● |
Spill-resistant keyboard with |
|
√ |
√ |
pointing |
|
embedded numeric keypad, |
|
|
|
devices |
|
TouchPad, and fingerprint reader |
|
|
|
|
|
|
|
|
|
|
● |
Spill-resistant keyboard with |
√ |
|
|
|
|
embedded numeric keypad and |
|
|
|
|
|
TouchPad |
|
|
|
|
|
|
|
|
|
|
● |
Two-way scrolling |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Windows Vista™ hardware Start |
√ |
√ |
√ |
|
|
button |
|
|
|
|
|
|
|
|
|
Power |
Primary batteries: |
√ |
√ |
√ |
requirements
● 6-cell, 2.55-Ah Li-ion battery (55 Whr)
● 6-cell, 2.20-Ah Li-ion battery (47 Whr) Travel batteries:
● 12-cell Li-ion battery
● 8-cell Li-ion battery AC adapter:
ENWW |
9 |
Category |
Description |
HP Compaq |
HP Compaq |
HP Compaq |
|
|
|
|
6710s |
6710b |
6710b |
|
|
|
Notebook PC |
Notebook PC |
Notebook PC |
|
|
|
|
without WWAN |
with WWAN |
|
|
|
|
|
|
|
● |
90-watt |
|
|
|
|
● Localized cable plug support |
|
|
|
|
|
● 3-wire plug with ground pin |
|
|
|
|
|
● Supports multipin AC connector |
|
|
|
|
|
|
|
|
|
|
Security |
● |
Fingerprint reader |
|
√ |
√ |
|
|
|
|
|
|
|
● |
HP 3D DriveGuard |
|
√ |
√ |
|
|
|
|
|
|
|
● |
HP DriveGuard |
√ |
|
|
|
|
|
|
|
|
|
● |
Security cable slot |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Smart card reader/bezel snap-in |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Trusted platform module (TPM) 1.2 on |
|
√ |
√ |
|
|
system board |
|
|
|
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
● |
Windows Vista Home Basic |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Windows Vista Business 32/64 |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
FreeDOS |
√ |
√ |
√ |
|
|
|
|
|
|
|
● |
Windows® XP Professional |
|
√ |
√ |
|
|
|
|
|
|
|
Certified: SuSe Linux Enterprise Desktop |
√ |
√ |
√ |
|
|
(SLED) 10 |
|
|
|
|
|
|
|
|
|
|
|
Supported: |
|
|
|
|
|
|
|
|
|
|
|
● |
Windows Vista Enterprise |
|
√ |
√ |
|
|
|
|
|
|
|
● |
Windows XP Professional |
√ |
|
|
|
|
|
|
|
|
Serviceability |
End-user replaceable parts: |
√ |
√ |
√ |
|
|
● |
AC adapter |
|
|
|
|
● |
Hard drive |
|
|
|
|
● |
Memory module |
|
|
|
|
● |
Optical drive |
|
|
|
|
● |
Primary battery |
|
|
|
|
● |
WLAN module |
|
|
|
|
● |
WWAN module |
|
|
|
|
|
|
|
|
|
10 Chapter 1 Product description |
ENWW |
Item |
Component |
Function |
|
|
|
(1) |
Power button |
● When the computer is off, press the button to turn on the |
|
|
computer. |
|
|
● When the computer is on, press the button to shut down the |
|
|
computer. |
|
|
● When the computer is in the Sleep state (Windows Vista) or |
|
|
in Standby (Windows XP), press the button briefly to exit |
|
|
Sleep or Standby. |
|
|
● When the computer is in Hibernation, press the button briefly |
|
|
to exit Hibernation. |
|
|
If the computer has stopped responding and Windows® |
|
|
shutdown procedures are ineffective, press and hold the power |
|
|
button for at least 5 seconds to turn off the computer. |
|
|
|
ENWW |
Top components 11 |
Item |
Component |
Function |
|
|
|
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To learn more about power settings, follow these steps: |
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● In Windows Vista, select Start > Control Panel > |
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System and Maintenance > Power Options. |
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● In Windows XP, select Start > Control Panel > |
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Performance and Maintenance > Power Options. |
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(2) |
Internal display switch |
Turns off the display if the display is closed while the power is on. |
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(3) |
Info button (select models only) |
Launches Info Center, which enables you to open various software |
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solutions. |
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(4) |
Wireless button |
Turns the wireless feature on or off, but does not establish a |
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wireless connection. |
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NOTE: A wireless network must be set up in order to establish |
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a wireless connection. |
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(5) |
Presentation button (select models only) |
Starts the presentation feature. |
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(6) |
Volume mute button (select models only) |
Mutes and restores speaker sound. |
(7)Volume scroll zone (select models only)
Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.
(8) |
Internal microphone (select models only) |
Records sound. |
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(9) |
Fingerprint reader (select models only) |
Allows a fingerprint logon to Windows, instead of a password |
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logon. |
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12 Chapter 2 External component identification |
ENWW |
Item |
Component |
Function |
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(1) |
esc key |
Displays system information when pressed in combination with |
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the fn key. |
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(2) |
fn key |
Executes frequently used system functions when pressed in |
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combination with a function key or the esc key. |
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(3) |
Windows logo key |
Displays the Windows Start menu. |
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(4) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
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(5) |
Embedded numeric keypad keys |
Can be used like the keys on an external numeric keypad. |
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(6) |
Function keys |
Execute frequently used system functions when pressed in |
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combination with the fn key. |
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ENWW |
Top components 13 |
Item |
Component |
Function |
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(1) |
Power lights (2) |
● On: The computer is on. |
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● Blinking: The computer is in the Sleep state (Windows Vista) |
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or in Standby (Windows XP). |
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● Blinking rapidly: An AC adapter with a higher power rating |
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must be connected. |
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● Off: The computer is off or in Hibernation. |
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(2) |
Wireless lights (2) |
● On: An integrated wireless device, such as a wireless local |
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area network (WLAN) device, a wireless wide-area network |
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(WWAN) device, and/or a Bluetooth device is turned on. |
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● Off: All wireless devices are turned off. |
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(3) |
Caps lock light |
On: Caps lock is on. |
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(4) |
Num lock light |
On: Num lock is on or the embedded numeric keypad is enabled. |
(5)Volume mute light (select models only)
●Off: Computer sound is turned on.
●On: Computer sound is turned off.
(6) |
Volume down light (select models only) |
Blinking: The volume scroll zone is being used to decrease speaker |
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volume. |
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(7) |
Volume up light (select models only) |
Blinking: The volume scroll zone is being used to increase speaker |
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volume. |
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(8) |
Battery light |
● |
Amber: A battery is charging. |
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● |
Green: A battery is close to full charge capacity. |
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● |
Blinking amber: A battery that is the only available power |
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source has reached a low battery level. When the battery |
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14 Chapter 2 External component identification |
ENWW |
Item |
Component |
Function |
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reaches a critical battery level, the battery light begins |
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blinking rapidly. |
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● |
Off: If the computer is plugged into an external power |
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source, the light turns off when all batteries in the computer |
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are fully charged. If the computer is not plugged into an |
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external power source, the light stays off until the battery |
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reaches a low battery level. |
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(9) |
Drive light |
● |
Blinking green: The hard drive or optical drive is being |
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accessed. |
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● |
Amber: HP 3D DriveGuard has temporarily parked the |
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internal hard drive. |
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Item |
Component |
Function |
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(1) |
TouchPad* |
Moves the pointer and selects or activates items on the screen. |
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(2) |
Left TouchPad button* |
Functions like the left button on an external mouse. |
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(3) |
TouchPad scroll zone |
Scrolls up or down. |
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(4) |
Right TouchPad button* |
Functions like the right button on an external mouse. |
*This table describes factory settings. View or change pointing device preferences as follows:
●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
ENWW |
Top components 15 |
Item |
Component |
Function |
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(1) |
Wireless light |
● On: An integrated wireless device, such as a WLAN device, |
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a WWAN device, and/or a Bluetooth device, is turned on. |
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● Off: All wireless devices are turned off. |
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(2) |
Power light |
● On: The computer is on. |
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● Blinking: The computer is in the Sleep state (Windows Vista) |
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or in Standby (Windows XP). |
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● Blinking rapidly: An AC adapter with a higher power rating |
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must be connected. |
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● Off: The computer is off or in Hibernation. |
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(3) |
Battery light |
● Amber: A battery is charging. |
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● Green: A battery is close to full charge capacity. |
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● Blinking amber: A battery that is the only available power |
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source has reached a low battery level. When the battery |
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reaches a critical battery level, the battery light begins |
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blinking rapidly. |
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● Off: If the computer is plugged into an external power |
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source, the light turns off when all batteries in the computer |
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are fully charged. If the computer is not plugged into an |
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external power source, the light stays off until the battery |
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reaches a low battery level. |
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(4) |
Drive light |
● Blinking green: The hard drive or optical drive is being |
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accessed. |
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● Amber (select models only): HP 3D DriveGuard has |
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temporarily parked the hard drive. |
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(5) |
Speakers |
Produce sound. |
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(6) |
Display release latch |
Opens the computer. |
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16 Chapter 2 External component identification |
ENWW |
Item |
Component |
Function |
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(1) |
PC Card slot |
Supports optional Type I or Type II 32–bit (CardBus) or 16–bit PC |
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Cards. |
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(2) |
PC Card eject button |
Ejects a PC Card from the PC Card slot. |
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(3) |
Power connector |
Connects an AC adapter. |
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(4) |
Vent |
Enables airflow to cool internal components. |
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NOTE: The computer fan starts up automatically to cool internal |
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components and prevent overheating. It is normal for the internal |
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fan to cycle on and off during routine operation. |
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(5) |
USB ports (2) |
Connect optional USB devices. |
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(6) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered stereo |
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speakers, headphones, ear buds, a headset, or television audio. |
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(7) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, stereo array |
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microphone, or monaural microphone. |
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(8) |
1394 port (select models only) |
Connects an optional IEEE 1394 or 1394a device, such as a |
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camcorder. |
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ENWW |
Left-side components 17 |
Item |
Component |
Function |
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(1) |
Security cable slot |
Attaches an optional security cable to the computer. |
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NOTE: The security cable is designed to act as a deterrent, but |
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it may not prevent the computer from being mishandled or stolen. |
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(2) |
RJ-45 (network) jack |
Connects a network cable. |
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(3) |
External monitor port |
Connects an external VGA monitor or projector. |
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(4) |
S-Video-out jack |
Connects an optional S-Video device such as a television, VCR, |
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camcorder, overhead projector, or video capture card. |
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18 Chapter 2 External component identification |
ENWW |
Item |
Component |
Function |
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(1) |
Media Card Reader (select models only) |
Supports the following optional digital card formats: |
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● Secure Digital (SD) Memory Card |
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● |
MultiMediaCard (MMC) |
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● |
Memory Stick (MS) |
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● Memory Stick Pro (MSP) |
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● Memory Stick Duo Adapter |
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● xD-Picture Card (XD) |
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(2) |
USB ports (2) (select models only) |
Connect optional USB devices. |
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(3) |
Optical drive |
Reads optical discs, and, on select models, also writes to optical |
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discs. |
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(4) |
RJ-11 (modem) jack |
Connects a modem cable. |
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ENWW |
Right-side components 19 |
Item |
Component |
Function |
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(1) |
Battery bay |
Holds the battery. |
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(2) |
Battery release latches (2) |
Release the battery from the battery bay. |
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(3) |
Accessory battery connector |
Connects an optional accessory battery. |
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(4) |
Vents (3) |
Enable airflow to cool internal components. |
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NOTE: The computer fan starts up automatically to cool internal |
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components and prevent overheating. It is normal for the internal |
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fan to cycle on and off during routine operation. |
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(5) |
Bluetooth module compartment (select models only) |
Contains a Bluetooth device. |
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(6) |
Docking connector (select models only) |
Connects an optional docking device. |
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(7) |
Memory/WLAN module compartment |
Contains the memory module slot and the WLAN module slot. |
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CAUTION: To prevent an unresponsive system, replace the |
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wireless module only with a wireless module authorized for use in |
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the computer by the governmental agency that regulates wireless |
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devices in your country or region. If you replace the module and |
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then receive a warning message, remove the module to restore |
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|
computer functionality, and then contact technical support through |
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Help and Support. |
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(8) |
Hard drive bay |
Holds the hard drive. |
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20 Chapter 2 External component identification |
ENWW |
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
ENWW |
Serial number location 21 |
22 Chapter 3 Illustrated parts catalog |
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