HP 2600n User Manual
HP Color LaserJet 2600n
User Guide
HP Color LaserJet 2600n Printer
User Guide
Copyright and License
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q6455-90937
Edition 1, 4/2005
Trademark Credits
Adobe Photoshop® and PostScript are
trademarks of Adobe Systems Incorporated.
CorelDRAW™ is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, MS-DOS®, and
Windows NT® are U.S. registered
trademarks of Microsoft Corporation.
Netscape™ and Netscape Navigator™ are
U.S. trademarks of Netscape
Communications Corporation.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
HP Customer Care
Online services
for 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer
drivers in several languages can be obtained from http://www.hp.com/support/clj2600n. (The
site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools can be accessed from
http://instantsupport.hp.com.
Telephone support
Hewlett-Packard provides free telephone support during the warranty period. When you call,
you will be connected to a responsive team that is waiting to help you. For the telephone
number for your country/region, see the flyer that came in the box with the product, or visit
http://welcome.hp.com/country/us/en/wwcontact.html. Before calling HP, have the following
information ready: product name and serial number, date of purchase, and description of the
problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/go/clj2600n_software. (The site is in English, but printer drivers can
be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following websites:
North America: https://www.hp.com/post-embed/ordersupplies-na
Latin America: https://www.hp.com/post-embed/ordersupplies-la
Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea
Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap
Order accessories from http://www.hp.com/accessories. For more information, see
Accessories and ordering information.
To order supplies or accessories over the telephone, call the following numbers:
United States: 1-800-538-8787
Canada: 1-800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box
with the printer.
HP service information
To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816
(United States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide.
For service for your HP product in other countries/regions, call the HP Customer Support
number for your country/region. See the flyer that came in the box with the printer.
ENWW iii
HP service agreements
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221
(Canada). Or, go to the HP Supportpack and Carepaq™ Services website at
http://www.hpexpress-services.com/10467a.
HP Toolbox
To check the printer status and settings and to view troubleshooting information and online
documentation, use the HP Toolbox software. You can view the HP Toolbox when the
printer is directly connected to your computer or when it is connected to a network. You must
have performed a complete software installation to use the HP Toolbox. See
Managing the
printer.
iv ENWW
Table of contents
1 Printer basics
Quick access to printer information ..........................................................................................2
User guide links .................................................................................................................2
Where to look for more information ...................................................................................2
Printer configurations ...............................................................................................................4
HP Color LaserJet 2600n printer .......................................................................................4
Printer features ........................................................................................................................5
Walk around .............................................................................................................................7
Software ...................................................................................................................................9
Software and supported operating systems ......................................................................9
Software tips ......................................................................................................................9
Software for Windows ......................................................................................................10
Software for Macintosh ....................................................................................................11
Uninstalling the printing software .....................................................................................11
Print-media specifications ......................................................................................................13
General guidelines ...........................................................................................................13
Paper and print media .....................................................................................................13
Printing and storage environment ....................................................................................14
Envelopes ........................................................................................................................14
Labels ..............................................................................................................................16
Transparencies ................................................................................................................16
Supported media weights and sizes ................................................................................17
2 Control panel
Control panel features ............................................................................................................19
Display .............................................................................................................................20
Understanding Supplies Status .......................................................................................20
Understanding Printer Status ..........................................................................................20
3 Networking
To configure a network port-connected device configuration (direct mode or peer-to-
peer printing) .......................................................................................................................24
Supported network protocols .................................................................................................25
TCP/IP configuration ..............................................................................................................27
Server-based, AutoIP, and manual TCP/IP configuration ...............................................27
Server-based TCP/IP configuration .................................................................................27
Default IP address configuration .....................................................................................27
TCP/IP configuration tools ...............................................................................................28
Using BOOTP/TFTP ..............................................................................................................29
Why Use BOOTP? ..........................................................................................................29
BOOTP on UNIX .............................................................................................................29
Using DHCP ...........................................................................................................................32
UNIX Systems .................................................................................................................32
Windows Systems ...........................................................................................................32
ENWW v
NetWare systems ............................................................................................................35
To discontinue DHCP configuration .......................................................................................36
Using the printer control panel ...............................................................................................37
Using the embedded Web server ..........................................................................................38
4 Printing tasks
Loading trays .........................................................................................................................40
Loading Tray 1 .................................................................................................................40
Loading Tray 2 or optional Tray 3 ....................................................................................41
Printing on special media .......................................................................................................44
Printing on envelopes ......................................................................................................44
Printing on labels .............................................................................................................46
Transparencies ................................................................................................................47
Printing on HP LaserJet glossy paper and HP LaserJet photo paper .............................48
Printing on letterhead or preprinted forms .......................................................................50
Printing on HP LaserJet Tough paper .............................................................................50
Printing on custom-sized print media or cardstock ..........................................................51
Controlling print jobs ..............................................................................................................52
Printing by tray Source versus by paper Type or paper Size ..........................................52
Gaining access to printer driver settings .........................................................................56
Printing on both sides ............................................................................................................58
To print on both sides (manually) ....................................................................................58
Canceling a print job ..............................................................................................................60
5 Color
Using color .............................................................................................................................62
HP ImageREt 2400 ..........................................................................................................62
Media selection ................................................................................................................62
Color options ...................................................................................................................62
Standard red-green-blue (sRGB) ....................................................................................63
Managing color options ..........................................................................................................64
Print in Grayscale ............................................................................................................64
Automatic versus Manual color adjustment .....................................................................64
Manual color options .......................................................................................................64
Matching colors ......................................................................................................................66
6 How do I?
Print: How do I? .....................................................................................................................68
Print on special media, such as glossy or photo paper ...................................................69
Print on both sides of the paper .......................................................................................70
Print on envelopes and custom media sizes ...................................................................70
Change the device print settings, such as print quality, in HP Toolbox ...........................71
Print color documents from my computer in black and white only ...................................71
Change color options .......................................................................................................71
Network: How do I? ................................................................................................................73
Set up the device and use it on the network ....................................................................73
Set my network password ...............................................................................................73
Find my network IP address ............................................................................................73
Configure a static IP address for my printer ....................................................................74
Other: How do I? ....................................................................................................................75
Changing print cartridges ................................................................................................75
vi ENWW
7 Managing the printer
Special pages ........................................................................................................................80
Demo page ......................................................................................................................80
Configuration page ..........................................................................................................80
Supplies Status page .......................................................................................................81
Menu map ..............................................................................................................................83
To print a menu map .......................................................................................................83
HP Toolbox ............................................................................................................................84
Supported operating systems ..........................................................................................84
Supported browsers ........................................................................................................84
To view the HP Toolbox ..................................................................................................85
Status tab ........................................................................................................................85
Troubleshooting tab .........................................................................................................85
Alerts tab .........................................................................................................................85
Documentation tab ..........................................................................................................86
Device Settings ................................................................................................................86
Other links .......................................................................................................................86
Using the embedded Web server ..........................................................................................87
To access the embedded Web server using a network connection ................................87
Information tab .................................................................................................................88
Settings tab ......................................................................................................................88
Networking tab .................................................................................................................88
Other links found in HP Toolbox ......................................................................................89
8 Maintenance
Managing supplies .................................................................................................................92
Supplies life .....................................................................................................................92
Checking and ordering supplies ......................................................................................92
Storing supplies ...............................................................................................................93
Replacing and recycling supplies ....................................................................................93
HP policy on non-HP supplies .........................................................................................93
HP anti-counterfeit website ..............................................................................................93
Cartridge out override ............................................................................................................94
Configuration ...................................................................................................................94
On-going operation ..........................................................................................................94
Cleaning the printer ................................................................................................................95
To clean the fuser using HP Toolbox ..............................................................................95
Calibrating the printer .............................................................................................................96
To calibrate the printer at the printer ...............................................................................96
To calibrate the printer from the HP Toolbox ...................................................................96
9 Problem solving
Support strategy .....................................................................................................................98
Troubleshooting process ........................................................................................................99
Troubleshooting checklist ................................................................................................99
Control panel messages ......................................................................................................101
Alert and warning messages .........................................................................................101
Critical error messages ..................................................................................................102
Clearing jams .......................................................................................................................105
Where to look for jams ...................................................................................................105
To clear jams from inside the printer .............................................................................106
To clear jams from Tray 2 or optional Tray 3 .................................................................107
To clear jams from the top bin .......................................................................................108
Print problems ......................................................................................................................109
ENWW vii
Print quality problems ....................................................................................................109
Media-handling problems ..............................................................................................116
Performance problems ..................................................................................................118
Troubleshooting tools ...........................................................................................................120
Device pages and reports ..............................................................................................120
HP Toolbox ....................................................................................................................120
Service menu .................................................................................................................121
Appendix A Accessories and ordering information
Supplies ...............................................................................................................................124
Cable and interface accessories ..........................................................................................125
Paper handling accessories .................................................................................................126
Paper and other print media ................................................................................................127
User-replaceable parts .........................................................................................................129
Supplementary Documentation ............................................................................................130
Appendix B Service and support
Hewlett-Packard limited warranty statement ........................................................................131
Print Cartridge Limited Warranty Statement ........................................................................133
Availability of support and service ........................................................................................134
HP Care Pack™ Services and Service Agreements .....................................................134
Repacking the printer ...........................................................................................................135
To repack the printer .....................................................................................................135
Service information form ......................................................................................................136
Appendix C Specifications
Printer specifications ............................................................................................................137
Appendix D Regulatory information
Introduction ..........................................................................................................................139
FCC regulations ...................................................................................................................140
Environmental Product Stewardship program .....................................................................141
Protecting the environment ............................................................................................141
Ozone production ..........................................................................................................141
Energy consumption ......................................................................................................141
HP LaserJet printing supplies ........................................................................................141
Material safety data sheet ....................................................................................................143
Declaration of conformity .....................................................................................................144
Country/region-specific safety statements ...........................................................................145
Laser safety statement ..................................................................................................145
Canadian DOC statement .............................................................................................145
Korean EMI statement ...................................................................................................145
VCCI statement (Japan) ................................................................................................145
Finnish laser statement .................................................................................................146
Index
viii ENWW
Printer basics
This section provides information about the following topics:
●
Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Software
●
Print-media specifications
ENWW 1
Quick access to printer information
User guide links
● Walk around
Control panel features
●
Problem solving
●
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
clj2600n.
Setting up the printer
Getting started guide—Provides step-by-step instructions for installing and setting up the
printer.
Accessory installation guides—These guides provide step-by-step instructions for installing
the printer accessories and are provided with any accessories that are purchased.
2 Chapter 1 Printer basics ENWW
Using the printer
User guide—Contains detailed information for using the printer and troubleshooting
problems. This guide is available in two formats on the CD-ROM that came with the printer:
in PDF format for printing and HTML format for online viewing. It is also available through the
HP Toolbox software.
Printer configurations
Thank you for purchasing the HP Color LaserJet 2600n printer. This printer is available in
the configuration described below.
HP Color LaserJet 2600n printer
The HP Color LaserJet 2600n printer is a four-color laser printer that prints eight pages per
minute (ppm) in both monochrome (black and white) and color.
● Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal
tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10
envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). See
Supported media weights and sizes for more information.
● Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity and an
HP built-in internal print server for connecting to a 10/100Base-T network.
● Memory. The printer contains 16 megabytes (MB) of synchronous dynamic random
access memory (SDRAM). No additional memory can be added.
4 Chapter 1 Printer basics ENWW
Printer features
Feature HP Color LaserJet 2600n printer
Color printing ● Provides laser printing in full color by using
the four process colors: cyan, magenta,
yellow, and black (CMYK).
Fast print speed
Excellent print quality
Ease of use ● Few supplies to order. Supplies are easy to
Flexible paper handling
● Prints in black on letter-size paper up to
8 ppm and on A4-size paper up to 8 ppm.
Prints in color on A4/letter at 8 ppm.
● ImageREt 2400 provides 2400 dpi
equivalent-color quality through a multilevel
printing process.
● True 600 by 600 dots per inch (dpi) text and
graphics.
● Adjustable settings to optimize print quality.
● The HP UltraPrecise print cartridge has a
finer toner formulation that provides sharper
text and graphics.
install.
● Convenient access to printer information
and settings by using the HP Toolbox
software.
● Convenient access to all supplies and to the
paper path through the front door.
● Trays 1 and 2 for letterhead, envelopes,
labels, transparencies, custom-sized media,
postcards, HP LaserJet glossy paper,
HP LaserJet Tough paper, heavy paper,
and HP Laser Photo paper.
● A 125-sheet top output bin.
● Print on Both Sides (manually). See
on both sides.
Interface connections
Energy savings ● The printer automatically conserves
● Hi-Speed USB port.
● The HP Color LaserJet 2600n printer
includes an HP built-in internal print server
for connecting to a 10/100Base-T network.
electricity by substantially reducing power
consumption when it is not printing.
● As an ENERGY STAR® partner, Hewlett-
Packard Company has determined that this
product meets ENERGY STAR® guidelines
for energy efficiency. ENERGY STAR® is a
U.S. registered service mark of the United
States Environmental Protection Agency.
Printing
ENWW Printer features 5
Feature HP Color LaserJet 2600n printer
Economical printing ● N-up printing (printing more than one page
on a sheet) and Printing on Both Sides
features save paper. See Printing multiple
pages on one sheet of paper (N-up printing)
Printing on both sides.
and
Supplies ● A Supplies Status page with print cartridge
gauges that show the supply levels that
remain. For HP supplies only.
● No-shake cartridge design.
● Authentication for HP print cartridges.
● Enabled supplies-ordering capability.
Accessibility ● Online user guide that is compatible with
text screen-readers.
● All doors and covers can be opened by
using one hand.
Expandability ● Optional Tray 3. This 250-sheet universal
tray reduces how often you have to add
paper to the printer. Only one additional 250sheet tray can be installed on the printer.
● Optional HP Jetdirect external print server
for connecting to a network.
6 Chapter 1 Printer basics ENWW
Walk around
The following illustrations identify the locations and names of key components of this printer.
Software
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly
recommends that you install the software that is provided. Not all software is available in all
languages. See the Getting Started Guide for installation instructions, and see the Readme
file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet
and other sources. If you do not have access to the Internet, see
The printer supports the following operating systems:
● Microsoft® Windows® 98 Second Edition and Windows Millennium Edition (Me) (Add
Printer installation)
● Microsoft® Windows® 2000 and Windows XP
● Microsoft® Windows® Server 2003
● Macintosh OS X v10.2 and later
The following tables list the software that is available for your operating system.
HP Color LaserJet 2600n printer software
HP Customer Care.
Feature Windows 98 Second
Edition, Me
Windows Installer
Windows printer driver
HP Toolbox software
Macintosh Installer
Macintosh printer
drivers
Windows 2000 and XP Macintosh OS X
v10.2 and later
Software tips
The following are some tips for working with the printer software.
How do I gain access to the printer features?
The printer features are available in the printer driver. Some features such as custom paper
sizes and page orientation might also be available in the program you are using to create a
file. Change settings in the program, if possible, because changes that are made in the
program override changes that are made in the printer driver.
Gain access to advanced printer features through the printer driver (or the Print dialog box
for Macintosh operating systems). See
specific printer-driver features.
ENWW Software 9
Gaining access to printer driver settings for help with
How do I get the latest printing software?
When you want to check for and install upgrades to the printing software, you can download
drivers from the World Wide Web or HP’s file transfer protocol (FTP) servers.
To download drivers
1. Go to http://www.hp.com/support/clj2600n. Click the support & drivers block.
2. The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.
If you do not have Internet access, contact HP Customer Care. (See
the flyer that came in the printer box.) See the Readme file for additional release information.
HP Customer Care or
What other software is available?
See the Readme file that is provided on the HP Color LaserJet 2600n CD-ROM for
additional, included software and for supported languages.
Software for Windows
When you install the software for Windows, you can directly connect the printer to a
computer by using a USB cable or you can connect the printer to the network by using
HP built-in networking. See the Getting Started Guide for installation instructions, and see
the Readme file for the latest software information.
The following software is available to all users of the printer, whether you connected the
printer directly to a computer by using a USB cable, or to the network through the HP built-in
networking internal print server.
Printer drivers
A printer driver is a software component that provides access to printer features and
provides the means for the computer to communicate with the printer. For help using your
printer driver, see
Gaining access to printer driver settings.
Using Help
The printer driver has Help dialog boxes that can be activated from the Help button in the
printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the
upper-right corner of the printer driver. These Help dialog boxes give detailed information
about the specific printer driver. Help for the printer driver is separate from the Help for your
program.
HP Toolbox
You must perform a complete software installation to use the HP Toolbox.
The HP Toolbox provides links to printer status information and help information, such as
this user guide; and tools for diagnosing and solving problems. You can also view
explanations and animations on the control panel. See
10 Chapter 1 Printer basics ENWW
Maintenance for more information.
Software for Macintosh
The printer includes the following software for Macintosh computers.
Macintosh printer driver
When you install the software for Macintosh, you can directly connect the printer to a
computer by using a USB cable or you can connect the printer to the network by using
HP built-in networking. For help using your printer driver, see
settings. If you are connected via the network, you can configure your printer using the
embedded Web server.
Gaining access to printer driver
Uninstalling the printing software
Uninstall software by using the following directions for your operating system.
Uninstalling software for Windows
The printer comes with an uninstall utility that you can use to select and remove any or all of
the Windows HP printing system components from your computer.
To uninstall software for Windows 98 Second Edition and later
NOTE
To uninstall the software from Windows 2000 or XP, you must log on with administrator
privileges.
1. Close all of the open programs.
For Windows 98 Second Edition and Me
a. Press Ctrl+Alt+Delete. The Close Program dialog box opens.
b. Select a program except Explorer or Systray, and click End Task.
c. Repeat step b until all of the programs except Explorer and Systray are closed.
For Windows 2000 and XP
a. Press Ctrl+Alt+Delete. The Windows Security dialog box opens.
b. Click Task Manager and then click the Applications tab.
c. Select a program, and then click End Task.
d. Repeat step c until all of the programs are closed.
2. On the Start menu, point to Programs, point to HP, point to HP Color LaserJet 2600n,
and click Uninstall HP Color LaserJet 2600n.
3. On the Setup screen, click Next.
4. Click Next, and follow the directions on the screen. If the message The following file is
a shared file but is not used by any other programs. Would you like to delete it?
appears, click Yes to All. The system finishes removing files.
5. If prompted to restart the computer, click OK.
ENWW Software 11
Uninstalling software for Windows by using Add or Remove Programs
An alternate method for uninstalling the printer software is to use the Add or Remove
Programs method. This method does not require you to have the software CD.
1. Click Start, point to Settings, and click Control Panel.
2. Click Add or Remove Programs.
3. Scroll through the list of software programs and click HP Color LaserJet 2600n printer.
4. Click Remove.
Uninstalling software for Macintosh
To remove the printer from your Macintosh use the following steps:
1. Open Print Center (v10.2) or Print Setup Utility (v10.3).
2. Select the printer name.
3. Select Delete.
12 Chapter 1 Printer basics ENWW
Print-media specifications
This section contains information about specifications for the quality of print media,
guidelines for print media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce
satisfactory results. This problem might be the result of improper handling, unacceptable
temperature and humidity levels, or other variables over which Hewlett-Packard has no
control.
Before purchasing large quantities of print media, always test a sample and make sure that
the print media meets the requirements specified in this user guide and in the HP LaserJet
Printer Family Print Media Guide. For ordering information, see
information.
Accessories and ordering
CAUTION
CAUTION
Using print media that does not meet HP specifications can cause problems for the printer,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
Use only paper designed for laser printers. Paper for inkjet printers may damage the printer.
This printer accepts a variety of media, such as cut-sheet paper (including up to 100%
recycled-fiber-content paper), envelopes, labels, transparencies, HP LaserJet glossy paper,
HP LaserJet Tough paper, HP LaserJet Photo paper, and custom-size paper. Properties
such as weight, composition, grain, and moisture content are important factors that affect
printer performance and output quality. Print media that does not meet the guidelines
outlined in this manual can cause the following problems:
● Poor print quality
● Increased jams
● Premature wear on the printer, requiring repair
Paper and print media
Category Specifications
Acid content 5.5 pH to 8.0 pH
Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream Flat within 5 mm (0.02 in.)
Cut-edge conditions Cut with sharp blades with no visible fray
Fusing compatibility Must not scorch, melt, offset, or release
hazardous emissions when heated to 210°C
(410°F) for 0.1 second
Grain Long Grain
Moisture content 4% to 6% by weight
ENWW Print-media specifications 13
Category Specifications
Smoothness 100 to 250 Sheffield
For complete print-media specifications for all HP LaserJet printers, see the HP LaserJet
Printer Family Print Media Guide. To download the guide in PDF format, go to
http://www.hp.com/support/ljpaperguide.
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature,
and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses
moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate,
while cold causes it to condense on the sheets. Heating systems and air conditioners
remove most of the humidity from a room. As paper is opened and used, it loses moisture,
causing streaks and smudging. Humid weather or water coolers can cause the humidity to
increase in a room. As paper is opened and used it absorbs any excess moisture, causing
light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue
can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself.
Paper storage environmental conditions directly affect the feed operation and print quality.
Care should be taken not to purchase more paper than can be easily used in a short time
(about three months). Paper stored for long periods can experience heat and moisture
extremes, which can cause damage. Planning is important to prevent damage to a large
supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened
packages of paper have more potential for environmental damage, especially if they are not
wrapped with a moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer
performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of
45% to 55%. The following guidelines should be helpful when evaluating the paper's storage
environment:
● Print media should be stored at or near room temperature.
● The air should not be too dry or too humid (to moderate the hygroscopic properties of
paper).
● The best way to store an opened ream of paper is to rewrap it tightly in its moisture-
proof wrapping. If the printer environment is subject to extremes, unwrap only the
amount of paper to be used during the day's operation to prevent unwanted moisture
changes.
● Avoid storing paper and print media near heating and air conditioning vents or near
windows and doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are
using from the Print dialog box or the printer driver.
In your program, set the margins for the envelope. The following table gives typical address
margins for a commercial #10 or DL envelope.
14 Chapter 1 Printer basics ENWW
Type of address Top margin Left margin
Return address 15 mm (0.6 inch) 15 mm (0.6 inch)
Delivery address 51 mm (2 inches) 89 mm (3.5 inches)
● For the best print quality, position margins no closer than 15 mm (0.6 inch) from the
edges of the envelope.
● Avoid printing over the area where the envelope seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored
flat. If air is trapped in an envelope and creates an air bubble, then the envelope might
wrinkle during printing.
For more information, see
Printing on envelopes.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When selecting envelopes, consider
the following components:
●
Weight: The weight of the envelope paper should not exceed 90 g/m
2
(24 lb) or jamming
might occur.
● Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch)
curl, and should not contain air.
● Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
● Temperature: Use envelopes that are compatible with the heat and pressure of the
printer. This printer's fusing temperature is 210°C (410°F).
● Size: Use only envelopes that are within the following size ranges.
Tray Minimum Maximum
Tray 1 or Tray 2 76 x 127 mm (3 x 5 inches) 216 x 356 mm (8.5 x 14 inches)
Envelopes with double side-seams
ENWW Print-media specifications 15
Double side-seam construction has vertical seams at both ends of the envelope rather than
diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the
way to the corner of the envelope as illustrated below.
1
2
1 Acceptable
2 Unacceptable
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
must use adhesives that are compatible with the heat and pressure in the printer. The extra
flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.
CAUTION
Labels
Select the type of label that you are using from the Print dialog box or the printer driver.
To avoid damaging the printer, use only labels that are recommended for laser printers. To
prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on the same
sheet of labels more than once or print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
● Adhesives: The adhesive material should be stable at 210°C (410°F), which is the
printer fusing temperature.
● Arrangement: Only use labels with no exposed backing between them. Labels can peel
off sheets with spaces between the labels, causing serious jams.
● Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in
any direction.
● Condition: Do not use labels that have wrinkles, bubbles, or other indications of
separation.
For more information, see
Printing on labels.
Transparencies
Use only Tray 1 or Tray 2 to print on transparencies. Select Transparencies from the Print
dialog box or the printer driver.
The printer supports printing on color transparencies. Use only transparencies that are
recommended for use in laser printers.
16 Chapter 1 Printer basics ENWW
Transparencies that are used in the printer must be able to withstand 210°C (410°F), which
is the printer fusing temperature.
CAUTION
To avoid damage to the printer, use only transparencies that are recommended for use in
laser printers. See
Accessories and ordering information.
For more information, see
Supported media weights and sizes
This section contains information about the sizes, weights, and capacities of paper and other
print media that each tray supports.
Tray 1 and Tray 2 specifications
Tray 1 and Tray 2
Dimensions
Paper Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum: 216 x 356 mm
(8.5 x 14 inches)
HP LaserJet glossy paper
and HP LaserJet photo
paper
Same as the preceding
listed minimum and
maximum sizes.
1
Transparencies.
Weight
60 to 163 g/m2 (16 to 43 lb)
Up to 176 g/m
postcards
75 to 163 g/m2 (20 to 32 lb)
2
(47 lb) for
Capacity
2
Single sheet of 75 g/m2 (20 lb)
paper for Tray 1
Up to 250 sheets for Tray 2
Single sheet of HP LaserJet
glossy paper or HP LaserJet
photo paper for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
HP Premium Cover paper
4
200 g/m2 (75 lb) cover
Single sheet of HP Cover
paper for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Transparencies and
opaque film
Thickness: 0.10 to 0.13 mm
(3.9 to 5.1 mils)
Single sheet of transparency
or opaque film for Tray 1
Up to 50 sheets for Tray 2
Labels
3
Thickness: up to 0.23 mm
(up to 9 mils)
Single sheet of labels for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Envelopes
Up to 90 g/m2 (16 to 24 lb)
Single envelope for Tray 1
Up to ten envelopes for Tray 2
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
4
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
ENWW Print-media specifications 17
Optional Tray 3 specifications
Optional Tray 3 (250-sheet
Dimensions
1
Weight
Capacity
2
tray)
Plain paper Minimum: 76 x 127 mm
60 to 163 g/m
2
Up to 250 sheets
(3 x 5 inches)
Maximum: 216 x 356 mm
(8.5 x 14 inches)
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
18 Chapter 1 Printer basics ENWW
Control panel
This section provides information about the control panel features.
Control panel features
The printer contains the following lights and buttons on the control panel:
1 Color print cartridge indicators
2 Attention light (amber)
3 Ready light (green)
4
C
ANCEL JOB
5 Message area
6
R
IGHT ARROW
7
S
ELECT
8
L
EFT ARROW
button
button
button
button
1
ENWW Control panel features 19
Display
The printer’s display gives you information about the printer, job status, and levels of supplies.
1 Message area
2 Supplies gauges
3 Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta
Understanding Supplies Status
The supplies gauges show the consumption levels of print cartridges (black, yellow, cyan,
and magenta).
Black, Yellow, Cyan, and Magenta Supplies Status gauges
A ? appears instead of the consumption level when the level is not known. This can occur in
the following circumstances:
CAUTION
● Missing cartridges
● Incorrectly placed cartridges
● Cartridges with an error
● Some non-HP cartridges
The supplies gauge appears whenever the printer shows the Ready state with no warnings.
It will also appear when the printer shows a warning or error message concerning a print
cartridge or multiple supplies. If a supply is empty, the gauge will flash.
Understanding Printer Status
The printer has four buttons and two lights to indicate and control the printer status.
Cancel Job button
●
When the Ready light is blinking, pressing
● When a Supplies Status gauge is blinking and the Attention light is on (indicating that a
non-HP supply has been installed), pressing
You might not receive any indication when a non-HP supply is empty. If you continue
printing after the supply is empty, damage to the printer can occur. See
limited warranty statement.
(C
ANCEL JOB
(S
ELECT
) cancels the current job.
) allows you to continue printing.
Hewlett-Packard
20 Chapter 2 Control panel ENWW
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