Hobart EPCP-5HTi Installation Manual

HT Access System

Operator Manual

ML-44242 ML-44243 ML-44244

EPCP-5HTi

EPCP-5HTs

EPCP-5HTx

701 S. RIDGE AVENUE TROY, OHIO 45374 www.hobartcorp.com

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HT Access System Operator Manual

TABLE OF CONTENTS

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Industry Canada Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Verify Correctness of Weight and Price. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Operator Manual Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Chapter 2: Understanding the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Operator Screens Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Menu Icon Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Keypad and Keyboard Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Chapter 3: Using the HT Access System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Power Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Reboot Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Logging onto the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Center Operator Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 Right Operator Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5 Modifying the Operator Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 Running a Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 Using Create COOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15 Modifying the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16 Viewing Expiration Label History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17 Selecting Total Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18 Voiding a Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18 Rezero the Weigher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19 Using the Search Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20 Viewing Product Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21 Viewing Operator Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22 Viewing Weights & Measures Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23 Viewing About Scale Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25 Using the Flashkey Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26 Modifying the Wrapper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28 Modifying the Label Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29

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Chapter 4: Maintenance & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Loading Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Setting the Label Size Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

Index: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

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HT ACCESS SYSTEM SOFTWARE LICENSE AGREEMENT

This license Agreement describes important rights and obligations governing your use of the software installed on the HT Access System ("Product") and related documentation (the 'Software'), which you should read carefully.

LICENSE: You are granted a nonexclusive, non-transferable (except as provided herein), nonsublicenseable, limited license to use the Software in your own business, only installed upon a single Product at any given time. You are permitted to one copy of the Software, only for backup to reinstall the software on the scale or archive purposes in connection with use on the same single Product.

LIMITATIONS; RESTRICTIONS: You have no right to reproduce the Software except for backup or archive purposes as stated above, and no right to distribute the Software or prepare derivative works based on it. You may not use the Software on more than one Product. You shall not, by any leasing, external time-sharing, service bureau or similar arrangement, permit the use of the Software in any business other than your own business. You shall not reverse engineer the Software in any manner, including, without limitation, through decompilation or disassembly.

PROPRIETARY RIGHTS; CONFIDENTIALITY: The Software and all proprietary rights therein, including copyrights and rights under the trade secret laws of any jurisdiction, are the property of ITW Food Equipment Group LLC ("FEG") or the third party owner identified on the Software. You shall not create derivative works based on the Software, it being understood that FEG shall have all right, title or interest in and to all derivative works based upon the Software. Your rights in the Software are limited to those expressly licensed hereby. Any copies which you make of the Software must include all copyright and other proprietary notices included in the original without alteration. You agree not to disclose or otherwise make available the Software to any person other than your employees who require such access in connection with the Software, and shall establish reasonable security precautions to prevent unauthorized disclosure.

TRANSFER: You may transfer the Software to another party only if (i) it is transferred with the Product upon which it was originally installed or accompanied upon delivery; (ii) such party agrees to all terms of this Agreement; (iii) you receive FEG's consent; and (iii) you do not retain any copies of the Software Any other attempted assignment, sublicense or other transfer of the license granted hereby shall be void.

TERMINATION: The license granted hereby shall terminate upon any failure on your part to comply with the terms hereof. Upon termination, you shall have no further right to use the Software and shall immediately return to FEG or destroy all copies of the Software in your possession. Your obligation of confidentiality with respect to the Software shall survive any such termination.

WARRANTY: Software which is proprietary to FEG is warranted for a period of one year from the date of shipment to function generally in accordance with its documentation, but such functioning is not warranted to be uninterrupted or error-free. Third party Software is warranted for the same period and to the same extent that our licensor has warranted to us. EXCEPT AS EXPRESSLY PROVIDED HERIN, FEG MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE.

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LIABILITY: FEG's sole liability, and your exclusive remedy, for matters relating to the Software shall be the repair or replacement of any software which fails to satisfy the warranty set forth above. You by acceptance of the Software assume liability for any damages which may result from use or misuse of the Software by you or your employees, or by others. EXCEPT AS EXPRESSLY SET FORTH HEREIN, FEG SHALL HAVE NO LIABILITY, IN CONTRACT, TORT OR OTHERWISE, FOR ANY MATTER RELATED TO THE SOFTWARE. IN PARTICULAR, WITHOUT LIMITATION OF THE FOREGOING, FEG SHALL HAVE NO LIABILITY FOR ANY INJURY TO PERSON OR PROPERTY, LOSS OF PROFITS, OR OTHER INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.

CHOICE OF LAW: This Agreement and all acts and transactions pursuant hereto shall be construed and the legal relations between the parties hereto determined in accordance with the laws of the State of Illinois, without regard to the conflicts of laws rules thereof and without regard to the United Nations Convention on the International Sale of Goods.

Hobart, A division of ITW Food Equipment Group LLC 2014

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Chapter 1: Introduction

Introduction

Welcome

FCC Note

The HT Access System was designed as a meat room or produce back room scale. It gives you merchandising capabilities with multiple fonts, graphics, and label types.

All necessary operator data appears on the touch screen.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user will be required to correct the interference at their own expense.

Industry Canada Note

The term “IC:” before the equipment certification number signifies

 

that the Industry Canada Technical Specifications were met.

 

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Verify Correctness of

Weight and Price

Routinely verify label information. Check the multiplication of price per pound times weight, and check the scale weight against printed label weight. Weigh the same package several times to verify outcome consistency. Packages that weigh near the middle of the 0.005 lb. increment will vary up or down by 0.005 lb. Variation greater than 0.005 lb indicates the need for weigher adjustment. In such a case, or whenever necessary, contact your local Hobart Representative.

Operator Manual Terminology

This manual uses the following terminology for keystrokes and data

 

manipulation procedures:

 

 

• The word TYPE means to touch a series of keys on the Numeric

 

Keypad or QWERTY Keyboard.

 

• The word TOUCH means to activate an entry shown on the dis-

 

play screen.

 

• The word SELECT means to choose one item from a list

 

brought up on the current screen.

 

• The word SWIPE means to touch the screen or the area below

 

the screen and drag in a direction.

 

The following special instructions are used in the manual:

 

NOTE: A Note is information that you need to know, but is not an

 

actual step in the process.

 

A NOTICE is information to alert you that you may be

 

doing something that will permanently alter your system.

 

A WARNING indicates a hazardous situation

 

which, if not avoided, could result in serious injury or death .

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Chapter 2: Understanding the System

Understanding the System

The HT Access System can store information on thousands of products. Retail store information required for product handling and processing, such as PLU number, UPC number, Pricing, Tare, and Shelf Life can be added. Consumer information describing products, such as NutriFacts, Safe Handling, Expanded Text, Health Tips, Meal Planners, Recipes, Cooking Instructions, and Merchandising Graphics can also be added.

The system should be installed and/or moved only by a qualified Hobart Service Technician. The system can operate in a temperature range from 14°F to 104°F (-10°C to 40°C).

Electrical Connections

A power cord is provided and connects to the back of the printer.

 

Electric power of 120 V., 60 Hz., 1 phase (2-wire plus ground) is

 

 

required.

 

 

Communication Connections

There are several ports that are available.

 

• Two Type A USB 2.0 Ports

 

 

• RJ-45 Jack for an Ethernet Connector (TCP/IP)

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Operator Screens Overview

The Operator Screens are touch screens that enable you to enter

 

information and move through the scale features. There are three

 

 

screens as indicated by the Screen View Location icon. TOUCH the

 

left square of the icon to move to the left or the right square to move

 

to the right. You can also TOUCH and SWIPE left to right to move

 

to the left screen or TOUCH and SWIPE right to left to move to the

 

right screen.

 

The following items will appear on all three screens in the same

 

location. See the Fixed Features on the Operator Screen table for

 

detailed information about each feature. The center screen is shown.

 

1.

Home Icon

 

2.

Menu Icon

 

3.

Capacity Information

 

4.

Zero Indicator

 

5.

Screen View Location

 

6.

Alert Section

 

7.

Operator Name, if operator login required

 

8.

Date and Time

 

NOTE: The location of the information bar across the top can be

configured to display across the bottom of the screen. The Menu icon and Home icon can be configured to display on the right side of the screen.

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Fixed Features on the Operator Screen

 

 

 

 

 

 

 

No.

Feature

 

Description

 

 

 

 

1.

Home Icon

This icon will return you to the main page. The main page can either be the left

 

 

or center screen. This is configured in supervisor mode. If the Home Icon has a

 

 

small square with an arrow in it, that means that a multimedia file is open.

 

 

TOUCH the icon

to access the multimedia.

 

 

 

 

2.

Menu Icon

This icon is the access point to additional scale features. See Menu Icon Features

 

 

for more information.

 

 

 

 

 

3.

Capacity Information

This area shows the scale capacity. Current capacity range is shown within a

 

 

trapezoid.

 

 

 

 

 

4.

Zero Indicator

This icon appears when no weight is on the scale and the scale is zeroed.

 

 

 

5.

Screen View Location

This icon shows which of the three screens is displayed. A solid square indicates

 

 

the current screen.

 

 

 

 

 

 

6.

Alert Section

This section displays four different alerts.

 

 

 

 

 

Product Recall

This icon will flash red when a product recall message is available. TOUCH the

 

icon to display the message. The icon will remain white when there are no active

 

 

 

 

recalls.

 

 

 

 

 

 

Printer Alert

This icon will flash red when there is a printer issue such as the label cassette is

 

open or the printer is out of labels. TOUCH the icon to display the message. The

 

 

 

 

icon will remain white when no message exists.

 

 

 

 

 

Planogram

This icon will flash red when a planogram message is available. TOUCH the

 

icon to display the message. The icon will remain white after the planogram has

 

 

 

 

been viewed.

 

 

 

 

 

 

 

 

Network Connectivity

This area will either display a hard wired icon

or will show bar strength

 

 

 

 

for a wireless connection. If connectivity is lost, the background of the

 

 

scale application will be red and the icon will be red and flashing. TOUCH to

 

 

view network details if enabled.

 

 

 

 

7.

Operator Name

This area shows the operator name, if login is required.

 

 

 

8.

Date and Time

This area shows the current date and time. This information is provided by the

 

 

operating system.

 

 

 

 

 

 

 

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The left Operator Screen contains the Fixed Features and an area for dynamic content. The dynamic content area can be configured by the scale supervisor. See Using the Flashkey Editor for more information about dynamic content areas.

Left Operator Screen

The center Operator Screen contains the Fixed Features, a numeric keypad if configured, product information, run totals if configured, Operation Mode settings, and an area for dynamic content. Some information fields such as COOL, Best Before, and Packed On can be turned off by the scale supervisor. The dynamic content area and numerical keypad can be configured by the scale supervisor. See Using the Flashkey Editor for more information about dynamic content areas.

Center Operating Screen

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The right Operator Screen can be configured three different ways by the scale supervisor. Each option will contain the Fixed Features along with either the wrapper settings, label placement settings, or product and label information.

Right Operator Screen (with product and label information)

Right Operator Screen (with wrapper settings)

Right Operator Screen (with label placement)

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Menu Icon Features

The Menu Icon provides the user access to various features of the

 

scale. TOUCH the Menu Icon

. You should now see the

 

 

Menu Window.

 

The following items will appear on the Menu Window. See the Menu Icon Features table for detailed information about each feature.

1.Menu

2.Search

3.Language Toggle

4.Help

5.Shutdown Icon

6.Operator Pages

7.Supervisor Pages

8.Service Pages

A blue highlight around the box indicates the feature is selected.

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Menu Icon Features

 

 

 

 

No.

Feature

Icon

Description

 

 

 

 

1.

Menu

 

Default icon to access Operator Pages, Supervisor Pages, or Service Pages.

 

 

 

 

2.

Search

 

TOUCH this icon to search for a PLU by name, number, or key word. See Using

 

 

 

the Search Function for more detailed information.

 

 

 

 

3.

Language

 

TOUCH this icon to toggle between the available languages on the scale. Scales

 

Toggle

 

can be configured to toggle between English/Spanish or English/French. If you

 

 

 

have questions about this feature, contact your local Hobart Representative.

 

 

 

 

4.

Help

 

TOUCH this icon to access the Operator Manual and training videos.

 

 

 

 

5.

Shutdown

 

TOUCH this icon to shutdown or reboot the scale operating system. See Shutting

 

 

 

Down the System for more information.

 

 

 

 

6.

Operator Pages

 

TOUCH this box to access various operator functions.

 

 

 

 

7.

Supervisor

 

TOUCH this box to access supervisor level functions. Detailed information

 

Pages

 

about the Supervisor level functions can be found in the HT Access System

 

 

 

Supervisor Manual.

 

 

 

 

8.

Service Pages

 

This feature is only available to authorized Hobart Service Representatives.

 

 

 

 

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Keypad and Keyboard Icons

Use the following chart to identify icons that appear on the keypad

 

 

 

or keyboard. The Keypad is the numerical pad. The Keyboard is the

 

 

 

 

 

 

alpha-numeric pad visible when using the search function.

 

 

 

 

 

 

 

 

Menu Icon Features

 

 

 

 

 

 

Feature

Icon

 

Description

 

 

 

 

 

Print

 

TOUCH this icon to print the label.

 

 

 

 

 

Enter

 

TOUCH this icon to accept information.

 

 

 

 

 

Delete

 

TOUCH this icon to delete entered information. One touch will delete one

 

 

 

character. If you touch and hold, it will delete all characters.

 

 

 

 

 

Keyboard Close

 

TOUCH this icon to close the QWERTY keyboard.

 

 

 

 

 

 

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Chapter 3: Using the HT Access System

Using the HT Access System The instructions for using the HT Access System are detailed in this

 

chapter.

 

 

 

Power Up the System

To power up the HT Access System, use the on/off switch located

 

on the back of the printer.

 

Reboot Button

Located on the bottom of the console is the Reboot Button.

 

 

Press and hold the Reboot Button. A screen will appear and say, “The scale is shutting down.”

In the unlikely event the scale stops responding, use the Reboot Button to reboot the scale.

Pressing the Reboot Button should only be used when the scale has stopped responding.

The reboot button on the console shuts down the operating system only. Power will still be supplied to the console. Do not remove power from the system by unplugging it. Always use the on/off switch on the back of the printer to power down the system.

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