Hikvision DS-D5032QE User Manual

DS-D5032QE

User Manual

User Manual

COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all informaon, including, among others, wordings, pictures, graphs are the
properes of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinaer referred to be “Hikvision”). This user manual (hereinaer referred to be “the
Manual”) cannot be reproduced, changed, translated, or distributed, parally
by any means, without the prior wrien permission of Hikvision. Unless otherwise
spulated, Hikvision does not make any warranes, guarantees or representaons,
express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to the Monitor.
The Manual includes instrucons for using and managing the product. Pictures, charts,
images and all other informaon hereinaer are for d
informaon contained in the Manual is subject to change, without noce, due to firmware
updates or other reasons. Please find the latest version in the company website
(hp://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properes of Hikvision in
various jurisdicons. Other trademarks and logos menoned below are the properes of
their respecve owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS P
AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DA
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING
CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT
THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

MAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,

escripon and explanaon only. The

ROVIDED “AS IS”, WITH ALL FAULTS

or wholly,

FROM

1

Regulatory Informaon

FCC Informaon

Please take aenon that changes or modificaon not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for

a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protecon against harmful interfere

operated in a commercial environment. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with the instrucon

manual, may cause harmful interference to radio communicaons. Operaon of this

equipment in a residenal area is likely to cause harmful interference in which case the

user will be required to correct the interference

FCC Condions

This device complies with part 15 of the FCC Rules. Operaon is subject to the following

two condions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operaon.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with

"CE" and c

listed under the EMC Direcve 2014/30/EU, the LVD Direcve 2014/35/EU, the RoHS

Direcve 2011/65/EU.

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose o

informaon see: www.recyclethis.info

2006/66/EC (baery direcve): This product contains a baery that cannot be

disposed of as unsorted municipal waste in the European Union. See the

product documentaon for specific baery informaon. The baery is marked

with this symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the baery to your supplier or to a designated

collecon point. For

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

omply therefore with the applicable harmonized European standards

more informaon see: www.recyclethis.info

at his own expense.

f it at designated collecon points. For more

nce when the equipment is

2

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance

with the installation instructions.

Applicable Models

This manual is applicable to the model: LCD Monitor.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Provides addional informaon to emphasize or supplement important points
of the main text.

Indicates a potenally hazardous situaon, which if not avoided, could result
in equipment damage, data loss, performance degradaon, or unexpected
results.

Indicates a hazard with a high level of risk, which if not avoided, will result in
death or serious injury.

3

TABLE OF CONTENTS

Safety instructions ................................................................ 5

Screen maintenance ....................................................... 8

Operation Instructions ........................................................... 9

Control panel ................................................................... 9

Remote control .............................................................. 10

Installation instructions .........................................................11

Control button and joint ................................................. 12

How to adjust the settings ............................................. 13

Adjust the image settings .............................................. 14

Technical support (common problems)................................ 16

Appendix.............................................................................. 19

Specification .................................................................. 19

Comparison table of the preset frequencies of the original

factory ........................................................................... 20

Instructions of the joint pin ............................................ 21

4

Safety instructions

Pixel feature

This liquid crystal display product has ultrahigh color resolution.
While it’s effective pixels are up to 99.999% or higher, it is still
possible that a dark spot or a bright spot (red, green or blue)
constantly appears on the screen. This is the structure property
(within the general industrial standard) of the display rather than
a fault.

Safety

Please read and understand all instructions before using the
monitor safety . Damage resulting from nonobservance of the
instructions is not covered by the warranty.

Be careful of electric shock and fire!

·Never make the monitor contact with rain or water. Never
place a liquid container (e.g., a vase) near or on the moni­tor. Please disconnect the monitor’s power immediately if
a liquid is spilled on the monitor’s surface or inside. Please
contact the customer service center before using it again.

·Never put a monitor, remote controller, or battery near an

open flame or other heat source (including direct sunlight).
In order to avoid flame spread, always keep candles or other
open flames away from monitors, remote controls, and batter-

ies.

·Never insert any object into the ventilation slot or other openings on
the monitor.

·Please make sure that the power line is not taut. The tightening
of the power line will loose the power connections and produce
sparks.

5

Beware of short circuit or fire!

·Do not expose the remote controller or battery in rain, water or
overheated environment.

·Please avoid pulling the plug. Loose power plugs may spark or

cause fire.

Watch out for personal injury or monitor dam-

age!

·It is suggested that the monitor be carried by two people.

·When installing the monitor on the stand, please use only

the chassis provided. Firmly fix the frame on the monitor. Put
the monitor on a flat, flat surface that can withstand the total

weight of the monitor and the chassis.

·When installing a monitor with wall mounting, please use only
the wall mount bracket that can bear the weight of the moni­tor. Fix the wall mount mounting bracket on the wall that can
withstand the total weight of the monitor and the wall mount
bracket.
The company is not responsible for the accident, personal
injury or loss caused by improper installation.

Be careful of hurting children!

Please follow the following precautions to avoid child injury due
to monitor falling:

·Never place the monitor on a surface covered with a cloth or
other material that can be pulled.

·Make sure that any part of the monitor is within the edge of
the surface.

·When placing a monitor on a high furniture (such as a book-

case), the furniture and monitor must be fixed to the wall or

the appropriate support.

·Tell children about the dangers of climbing furniture and
touching monitors.

Beware of eating battery!

·The remote control of this product contains batteries. There is
a risk that children might eat the batteries. Please keep them
out of reach of children.

Watch out for overheating!

6

·Never install the monitor in the enclosed space. Always leave
at least 4 inches or 10 centimeters of space around the moni­tor for ventilation. Make sure that curtains or other objects do
not block the ventilation slot on the monitor.

Be careful! Don’t break the monitor!

·Before you connect the monitor to the power outlet, make
sure that the power voltage matches the value printed on the
back of the monitor. If the voltage is different, don’t connect
the monitor to the power outlet.

·If the monitor is not used for a long time, please cut off the
power supply.

Be careful of personal injury, fire or power line damage!

·Do not put the monitor or any object on the power line.

·As a disconnecting device, the power plug should be kept to
operate conveniently.

·When the power line is disconnected, always hold the plug
instead of pulling the cable.

·Before the thunderstorm comes, disconnect the monitor from
the power outlet and the antenna. Never touch any part of a
monitor, a power line, or an antenna in a thunderstorm.

·The wired network antenna connected to the equipment must
be isolated from the protective grounding, otherwise it may

cause fire and other dangers!

Watch out for hearing impairment!

·Avoid using headphones or earphones at high volume or for a
long time.

Low temperature

·If the monitor is transported below 5° C, please open the
package of the monitor. Wait for the monitor to adapt to the
room temperature, and then connect the monitor to the power
outlet.

7

Screen maintenance

Before using the monitor, please read and understand all the
instructions. Damage resulting from nonobservance of the in­structions is not covered by the warranty.

·Try to avoid still images. A still image means that an image
stays on the screen for a long time. Still image may cause
permanent damage to the monitor screen;

·the monitor screen to cause image blur, afterimage, local
traces, and the display is not within the scope of warranty

·Don’t display static images for more than 2 hours on the
LCD
monitor, because it will cause the screen image blur. In order
to avoid this problem please reduce the brightness and con­trast of the screen in the display of a still image.

·When you watch 4:3 programs for a long time, you leave dif­ferent marks on the left and right sides of the screen and the
edges of the image, so please don’t use this mode for a
long time.

·Image sticking may occur if playing video games or display­ing still images for a long time. It is caused by screen burn.
Please reduce brightness and contrast when appropriate.

·Pull out the monitor plug before cleaning.

·Use a soft dry cloth to wipe the monitor and frame. Do not
use alcohol, chemicals or household cleaning agent cleaning
monitor.

·Watch out for damage to monitor screen! Do not use any ob­ject to contact, push, rub or tap the screen.

·In order to avoid deformation and fading, please wipe water
as soon as possible.

8

Operation Instructions

Control panel

(The shape of the product will vary between models, please take the

actual machine as the standard!)

Power/
Input

Press the Power key in the shutdown state.
Short-press to select VGA/HDMI and long-press to shut it off

in the power-on state.

9

Remote control

1

4

7

1. Standby-Power on
When the monitor boot, it can

be switched to standby.

2

3

5

6

8

The monitor can be power on
when it is in standby mode.

2. Signal source
Opens the signal source

menu, select the connected
device.

3. Button
Up, down, left and right opera-

tion key & confirmation key.

4. Return
Return to the previous menu

or exit the application.

5. Homepage menu key
Enter the home page menu.

6. Mute
Mute/Unmute.

7/8. Volume key

Adjust the volume.

10

Installation instructions

Connect the base:

Remove the base:

Power Cord

Power Supply:

1. Please use the power cord applicable to the local region.

2. The LCD is internally configured with a power board, capable of

being used in regions with 100/120V AC or 220/240V AC voltage
(It is not necessary to perform adjustments by yourself).

11

Control button and joint

Signal wire

• Connect the VGA wire:

back of the display and the VGA port of the computer or other devices.

• Connect the HDMI wire:

back of the display and the HDMI port of the computer or other devices.

• Connect power cord:

back of the display.

Connect the 15 -pin VGA signal wire to the

Connect the 19 -pin HDMI signal wire to the

Connect the power cord to the AC jack on the

D-SUB

HDMI

1

2

3

Audio in

1.

2.

D-SUB
HDMI signal input

3.

RS232 (Serial port com-

4.

munication control)

12

RS232

4

How to adjust the settings

1. Press the button “ ” to display the OSD options.

2. Press “ ” or “ ” to browse the menu items.
After reversing out the required item, press the button
“ ” to enter.

3. Press “ ” or “ ” again to browse the sub-menu.
After reversing out the required item, press the button
“ ” to make adjustments.

4. Press the button “ ” to save the adjustments and to exit. To
adjust other settings, please repeat steps 2-4.

Brightness

Contrast

50

Brightness

Eco Mode

DCR

100

Standard

Off

13

Adjust the image settings

Description of the functions of control button:

Main menu

item

Brightness

Main

menu

picture

Sub-menu

item

Contrast

Brightness

Eco Mode

DCR

Sub-

menu

-

-

Standard
Text
Internet
Game
Movie
Sports

On

Off

Comparison of digital
register
Backlight adjustment
Standard mode
Text mode
Internet mode
Game mode
Movie mode
Sports mode
Enable the DCR func­tions
Disable the DCR
functions
Adjust the image

Clock

“Clock” to reduce the
noises on the vertical
line
Adjust the image
“Phase” to reduce the
noises on the hori­zontal line
Adjust the horizontal
position of the image
Adjust the vertical
position of the image

Select the image ratio

Image
Setup

Phase

H. Position

V. Position

Image Ratio

Wide

4:3

Description

14

Main menu

item

Color
Temp.

OSD

setup

Extra

Main

menu

picture

Sub-menu

item

Warm

Normal

Cold

User

H. Position

V. Position

Timeout

Language

Input Select

DDC/CI

Reset

Information

Sub-

menu

Red

Green

Blue

-

-

-

-

Auto/
D-SUB/
HDMI

On or Off

Yes or
No

-

Description

Called back from EE­PROM “Warn” setup
Called back from EE­PROM “Normal” setup
Called back from EE­PROM “Cold” setup

Red gain of the digital
cache
Green gain of the
digital cache
Blue gain of the digi­tal cache
Adjust the horizontal
direction of the OSD.
Adjust the vertical
direction of the OSD.
Adjust the display
time of the OSD.
Select a language for
the OSD.

Select the input
source.

“On/Off DDC/CI” sup­porting functions
Reset the menu by
default
Display the informa­tion of the main im­age signal source

15

Plug-and-play

Plug-and-play DDC2B function

This display is congured with the VESA DDC2B function in
accordance with the “VESA DDC standard”. According to the

different DDC use grades, the display can inform the host of its

identication information and transmit other related information

of the display function.
The DDC2B is a double data channel based on the IC com­munication protocol. The host can require the EDID information
through the DDC2B.

In the case of no video input signal, the functions of this panel
cannot be used. In order to normally operate the display, the
video input signal is a must.

Technical support (common problems)

Problems Feasible solution

• Please check if the computer system
is compatible with “Plug-and-play”

“Plug-and-play” function does
not work

Fuzzy image

Jitterbug or ripple

Lacking one of the elementary
colors (red, green or blue)

Image deviation from the
center of the display or size
error

function.

• Please check if the display adapter
is compatible with “Plug-and-play”
function.

• Please adjust the “Contrast” and
“Brightness”.

• Remove electrical devices that can
cause electric interference.

• Inspect the video connecting wire of the
display, and determine if there is any
pin bent.

• Please adjust the pixel (frequency),
“Phase”, or press the shortcut key
(automatic).

16

Problems Feasible solution

Flawed image color (the white
color does not look white)

Poor brightness or contrast

The display has horizontal or
vertical interference

• Please adjust the RGB color or select
color temperature.

• When the display fades in brightness
and affects the display function after
being used for a period of time, please

hand the display to a qualied repair

center for repair.

• Please adjust “Frequency” and “Phase”
or execute the shortcut key (automatic
button).

“Clock” (pixel frequency) can control the pixels scanned by a
single horizontal scanner. In the case of frequency error, vertical
strips appear on the display, and an abnormal image ratio will
be caused.

17

“Phase” can be used to adjust the phase of the pixel frequency
signal. In the case of correcting the wrong phase, horizontal
interference will appear in the brighter image.

Error information and feasible solution

No signal

1. Please check if the signal wire is well connected. If the
connector is loose, please fasten the screw on the joint.

2. Please check whether the connecting pin of the signal wire is
damaged.

Does not support input signal

Incorrect display mode setup of the computer. Please refer to

the display modes in the specication table to perform setting.

18

Appendix

Specification

Drive system 32” TFT color LCD

LCD panel

Input

Display color 16.7M
Maximum resolution 1920 x 1080@60Hz
Plug-and-play DDC 1/2B/CI or VESA DDC2B ™

Power
consumption

Input joint 15-pin D-Sub, 19-pin HDMI
Input video Digital/analog

Maximum display dimension

Power Supply 100-240 VAC, 50/60Hz

Operating environmental conditions

Dimension (W x H x D)

Weight (net weight) 5.09kg

Dimension 812 mm diagonal line
Pixel distance 0.36375mm(H) × 0.36375mm(V)
Video signal Digital/analog
Horizontal frequency 30kHz – 83kHz
Vertical frequency 56 – 75Hz

Standby power
consumption
(standby)
Shutdown power
consumption
(shutdown)
Startup power
consumption

< 0.5W

< 0.5W

54W (max.)
35W (classic)

Horizontal 698.4 mm
Vertical: 392.9 mm

Operating temperature: 0˚ to 40℃
Storage temperature: -20˚ to 60℃

Operating humidity: 10% to 85%
Storage humidity: 5% to 80%

Without base: 726.49(W)x424.26(H)
x79.8(D) mm
With base: 726.49(W)x474.26(H)x79.8(D)
mm

19

Comparison table of the preset frequencies of the
original factory

PC mode resolution

Standard Resolution Refresh rate

VGA 640 × 480 60Hz
VGA 640 × 480 67Hz
VGA 640 × 480 75Hz

WVGA 720 × 400 70Hz

SVGA 800 × 600 60Hz
SVGA 832 × 624 75Hz

XGA 1024 × 768 60Hz
WXGA 1152 × 870 75Hz
WXGA 1280 × 720 60Hz

SXGA 1280 × 1024 60Hz

WXGA 1440 ×900 60Hz

UXGA 1600 ×900 60Hz
UXGA 1680 ×1050 60Hz

HD1080 1920 ×1080 60Hz

WXGA 1366 ×768 60Hz

HDMI video mode resolution

Standard Resolution Refresh rate

1080 P 59.94/60Hz 1920 × 1080 60Hz

1080 P 50Hz 1920 × 1080 50Hz

1080 P 29.97/30Hz 1920 × 1080 30Hz

1080 P 25Hz 1920 × 1080 25Hz

1080 P 23.97/24Hz 1920 × 1080 24Hz

1080 I 59.94/60Hz 1920 × 1080 60Hz

1080 I 50Hz 16:9 1920 × 1080 50Hz

720 P 50Hz 16:9 1280 × 720 50Hz

720 P 59.94/60Hz 1280 × 720 60Hz

576 I 50Hz 4:3 720 × 576 50Hz

576 I 50Hz 16:9 720 × 576 50Hz

480 I 59.94/60Hz 720 × 480 60Hz

576 P 50Hz 4:3 720 × 576 50Hz

576 P 50Hz 16:9 720 × 576 50Hz
480 P 59.94/60Hz 720 × 480 60Hz
480 P 59.94/60Hz 720 × 480 60Hz

20

Instructions of the joint pin

1 5

6

11 15

15-Pin colorful display signal wire

Pin No. Function Pin No. Function

1. Red 9. +5V Power supply

2. Green 10. Grounded

3. Blue 11. Grounded

4. Grounded 12. DDC-sequence data

5. Sensing wire 13. Horizontal synchronization

6. R-grounded 14. Vertical synchronization

7. G-grounded 15. DDC-sequence clock

8. B-grounded

19-Pin colorful display signal wire

Pin No. Function Pin No. Function

1. TMDS

2. TMDS

3. TMDS

4. TMDS

5. TMDS

6. TMDS

7. TMDS

8. TMDS

9. TMDS

10. TMDS

10

2+ 11 . TMDS

data
data 2 cover

2 13. CEC

data

1+ 14.

data

data 1 cover

1 16. SDA

data

0+ 17. DDC/CEC

data
data 0 cover

0 19.

data

+

clock

12. TMDS

15. SCL

18. +5V

clock cover
clock

Reserved
(the device is not used)

ground

Power supply

Hot-plug test

21

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