Hewlett Packard G3Q75A User Manual

LaserJet Pro MFP M227

User Guide

M227sdn M227fdw

www.hp.com/support/ljmfpM227

HP LaserJet Pro MFP M227

User Guide

Copyright and License

© Copyright 2016 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2016

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ...........................................................................................................................................	1
Printer views ..........................................................................................................................................................	2
Printer front view ................................................................................................................................	2
Printer back view .................................................................................................................................	3
Interface ports .....................................................................................................................................	4
2-line LCD control panel view (M227sdn models) ..............................................................................	5
Touchscreen control panel view (M227fdw models) .........................................................................	7
Home screen layout ..........................................................................................................	8
How to use the touchscreen control panel ......................................................................	9
Printer specifications ...........................................................................................................................................	10
Technical specifications ....................................................................................................................	10
Supported operating systems ..........................................................................................................	10
Mobile printing solutions ..................................................................................................................	12
Printer dimensions ............................................................................................................................	12
Power consumption, electrical specifications, and acoustic emissions ..........................................	13
Operating environmental range .......................................................................................................	13
Printer hardware setup and software installation .............................................................................................	14
2 Paper trays .................................................................................................................................................	15
Load the Priority input tray .................................................................................................................................	16
Introduction .......................................................................................................................................	16
Priority input tray paper orientation ................................................................................................	18
Load the Main input tray ......................................................................................................................................	19
Introduction .......................................................................................................................................	19
Main input tray paper orientation .....................................................................................................	22
Load and print envelopes ....................................................................................................................................	23
Introduction .......................................................................................................................................	23
Print envelopes .................................................................................................................................	23
Envelope orientation .........................................................................................................................	24
Load and print labels ...........................................................................................................................................	25
Introduction .......................................................................................................................................	25
Manually feed labels .........................................................................................................................	25

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Label orientation ...............................................................................................................................	26
3 Supplies, accessories, and parts ...................................................................................................................	27
Order supplies, accessories, and parts ...............................................................................................................	28
Ordering .............................................................................................................................................	28
Supplies and accessories ..................................................................................................................	28
Customer self-repair parts ...............................................................................................................	28
Configure the HP toner-cartridge-protection supply settings ...........................................................................	29
Introduction .......................................................................................................................................	29
Enable or disable the Cartridge Policy feature .................................................................................	29
Use the printer control panel to enable the Cartridge Policy feature ...........................	29
Use the printer control panel to disable the Cartridge Policy feature ..........................	29
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........	30
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature .......	30
Troubleshoot Cartridge Policy control panel error messages .......................................	31
Enable or disable the Cartridge Protection feature .........................................................................	31
Use the printer control panel to enable the Cartridge Protection feature ....................	31
Use the printer control panel to disable the Cartridge Protection feature ...................	31
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection
feature ............................................................................................................................	32
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection
feature ............................................................................................................................	32
Troubleshoot Cartridge Protection control panel error messages ...............................	33
Replace the toner cartridge .................................................................................................................................	34
Introduction .......................................................................................................................................	34
Toner-cartridge information .............................................................................................................	34
Remove and replace the toner cartridge ..........................................................................................	35
Replace the imaging drum ..................................................................................................................................	39
Introduction .......................................................................................................................................	39
Imaging drum information ................................................................................................................	39
Remove and replace the imaging drum ............................................................................................	40
4 Print ...........................................................................................................................................................	45
Print tasks (Windows) ..........................................................................................................................................	46
How to print (Windows) .....................................................................................................................	46
Automatically print on both sides (Windows) ..................................................................................	48
Manually print on both sides (Windows) ..........................................................................................	48
Print multiple pages per sheet (Windows) .......................................................................................	49
Select the paper type (Windows) ......................................................................................................	49
Additional print tasks ........................................................................................................................	50
Print tasks (OS X) .................................................................................................................................................	51

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How to print (OS X) ............................................................................................................................	51
Automatically print on both sides (OS X) ..........................................................................................	51
Manually print on both sides (OS X) ..................................................................................................	51
Print multiple pages per sheet (OS X) ...............................................................................................	52
Select the paper type (OS X) .............................................................................................................	52
Additional print tasks ........................................................................................................................	53
Mobile printing .....................................................................................................................................................	54
Introduction .......................................................................................................................................	54
Wi-Fi Direct and NFC Printing (wireless models only) ......................................................................	54
Enable or disable Wi-Fi Direct .........................................................................................	55
Change the printer Wi-Fi Direct name ............................................................................	56
HP ePrint via email ............................................................................................................................	56
HP ePrint software ............................................................................................................................	58
AirPrint ...............................................................................................................................................	58
Android embedded printing ..............................................................................................................	59
Use walk-up USB printing (touchscreen models only) .......................................................................................	60
Introduction .......................................................................................................................................	60
Step one: Access USB files on the printer .........................................................................................	60
Step two: Print USB documents ........................................................................................................	60
Option one: Print documents ..........................................................................................	60
Option two: Print photos ................................................................................................	61
5 Copy ...........................................................................................................................................................	63
Make a copy .........................................................................................................................................................	64
Copy on both sides (duplex) ................................................................................................................................	66
Copy on both sides manually ............................................................................................................	66
Additional copy tasks ..........................................................................................................................................	68
6 Scan ...........................................................................................................................................................	69
Scan by using the HP Scan software (Windows) .................................................................................................	70
Scan by using the HP Easy Scan software (OS X) ................................................................................................	71
Set up the Scan to E-mail feature (touchscreen models only) ...........................................................................	72
Introduction .......................................................................................................................................	72
Before you begin ...............................................................................................................................	72
Method one: Use the Scan to Email Wizard (Windows) ....................................................................	72
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) .......	74
Step one: Access the HP Embedded Web Server (EWS) .................................................	74
Step two: Configure the Scan to E-mail feature ............................................................	74
Step three: Add contacts to the E-mail Address Book ...................................................	76
Step four: Configure the default E-mail Options ...........................................................	76
Set up the Scan to E-mail feature on a Mac ......................................................................................	77

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Step one: Access the HP Embedded Web Server (EWS) .................................................	77
Method one: Use a web browser to open the HP Embedded Web
Server (EWS) .................................................................................................	77
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .............................................................................................................	77
Step two: Configure the Scan to E-mail feature ............................................................	77
Step three: Add contacts to the E-mail Address Book ...................................................	79
Step four: Configure the default E-mail Options ...........................................................	79
Set up the Scan to Network Folder feature (touchscreen models only) ............................................................	81
Introduction .......................................................................................................................................	81
Before you begin ...............................................................................................................................	81
Method one: Use the Scan to Network Folder Wizard (Windows) ....................................................	81
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) ..........................................................................................................................................	83
Step one: Access the HP Embedded Web Server (EWS) .................................................	83
Step two: Configure the Scan to Network Folder feature ..............................................	84
Set up the Scan to Network Folder feature on a Mac .......................................................................	85
Step one: Access the HP Embedded Web Server (EWS) .................................................	85
Method one: Use a web browser to open the HP Embedded Web
Server (EWS) .................................................................................................	85
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .............................................................................................................	85
Step two: Configure the Scan to Network Folder feature ..............................................	85
Scan to a USB flash drive (touchscreen models only) ........................................................................................	87
Scan to email (touchscreen models only) ...........................................................................................................	88
Scan to a network folder (touchscreen models only) .........................................................................................	89
Additional scan tasks ...........................................................................................................................................	90
7 Fax .............................................................................................................................................................	91
Set up to send and receive faxes .........................................................................................................................	92
Before starting ..................................................................................................................................	92
Step 1: Identify the phone connection type .....................................................................................	92
Step 2: Set up the fax ........................................................................................................................	93
Dedicated phone line ......................................................................................................	93
Shared voice/fax line ......................................................................................................	94
Shared voice/fax line with an answering machine ........................................................	95
Step 3: Configure the fax time, date, and header ............................................................................	96
HP Fax Setup Wizard .......................................................................................................	96
Printer control panel .......................................................................................................	97
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ...........................	97
Step 4: Run a fax test ........................................................................................................................	98

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Send a fax ............................................................................................................................................................	99
Fax from the flatbed scanner ...........................................................................................................	99
Fax from the document feeder .......................................................................................................	100
Use speed dials and group-dial entries ..........................................................................................	100
Send a fax from the software .........................................................................................................	101
Send a fax from a third-party software program, such as Microsoft Word ..................................	101
Additional fax tasks ...........................................................................................................................................	102
8 Manage the printer ....................................................................................................................................	103
Use HP Web Services applications (touchscreen models only) ........................................................................	104
Change the printer connection type (Windows) ...............................................................................................	105
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ..............	106
Advanced configuration with HP Utility for OS X ..............................................................................................	110
Open HP Utility ................................................................................................................................	110
HP Utility features ...........................................................................................................................	110
Configure IP network settings ...........................................................................................................................	112
Introduction .....................................................................................................................................	112
Printer sharing disclaimer ...............................................................................................................	112
View or change network settings ...................................................................................................	112
Rename the printer on a network ...................................................................................................	113
Manually configure IPv4 TCP/IP parameters from the control panel ............................................	114
Link speed and duplex settings ......................................................................................................	115
Printer security features ...................................................................................................................................	117
Introduction .....................................................................................................................................	117
Assign or change the system password using the Embedded Web Server ...................................	117
Lock the formatter ..........................................................................................................................	118
Configure the Quiet Print Mode settings ...........................................................................................................	119
Introduction .....................................................................................................................................	119
Method one: Configure the Quiet Print Mode settings from the printer control panel .................	119
Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) ....	120
Energy-conservation settings ...........................................................................................................................	121
Introduction .....................................................................................................................................	121
Print with EconoMode .....................................................................................................................	121
Set the Sleep/Auto Off After Inactivity setting ..............................................................................	121
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of
power ...............................................................................................................................................	122
Set the Delay Shut Down setting ....................................................................................................	123
Update the firmware .........................................................................................................................................	124
Method one: Update the firmware using the control panel ...........................................................	124
Method two: Update the firmware using the Firmware Update Utility .........................................	125

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9 Solve problems ..........................................................................................................................................	127
Customer support ..............................................................................................................................................	128
Control panel help system (touchscreen models only) ....................................................................................	129
Restore the factory-set defaults ......................................................................................................................	130
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ......................	131
Change the “Very Low” settings .....................................................................................................	131
For printers with fax capability ....................................................................................	132
Order supplies .................................................................................................................................	132
Printer does not pick up paper or misfeeds ......................................................................................................	133
Introduction .....................................................................................................................................	133
The printer does not pick up paper .................................................................................................	133
The printer picks up multiple sheets of paper ...............................................................................	134
The document feeder jams, skews, or picks up multiple sheets of paper ....................................	135
Clear paper jams ................................................................................................................................................	137
Introduction .....................................................................................................................................	137
Jam locations ..................................................................................................................................	137
Experiencing frequent or recurring paper jams? ............................................................................	138
Clear jams in the document feeder .................................................................................................	140
Clear jams in the Main input tray ....................................................................................................	143
Clear jams in the toner-cartridge area ...........................................................................................	148
Clear jams in the output bin ............................................................................................................	152
Clear jams in the duplexer ..............................................................................................................	155
Clean the ADF replaceable film assembly .........................................................................................................	159
Improve print quality .........................................................................................................................................	161
Introduction .....................................................................................................................................	161
Print from a different software program .......................................................................................	161
Check the paper-type setting for the print job ...............................................................................	161
Check the paper type setting (Windows) .....................................................................	161
Check the paper type setting (OS X) .............................................................................	162
Check toner-cartridge status ..........................................................................................................	162
Clean the printer .............................................................................................................................	163
Print a cleaning page ....................................................................................................	163
Check the scanner glass for dirt and smudges ............................................................	164
Visually inspect the toner cartridge and imaging drum .................................................................	164
Check paper and the printing environment ....................................................................................	165
Step one: Use paper that meets HP specifications ......................................................	165
Step two: Check the environment ................................................................................	165
Step three: Set the individual tray alignment ..............................................................	165
Try a different print driver ..............................................................................................................	166
Check the EconoMode settings .......................................................................................................	167
Adjust Print Density ........................................................................................................................	168

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Improve copy and scan image quality ..............................................................................................................	169
Introduction .....................................................................................................................................	169
Check the scanner glass for dirt and smudges ...............................................................................	169
Check the paper settings ................................................................................................................	170
Optimize for text or pictures ..........................................................................................................	171
Edge-to-edge copying ....................................................................................................................	172
Clean the pickup rollers and separation pad in the document feeder ...........................................	172
Improve fax image quality ................................................................................................................................	174
Introduction .....................................................................................................................................	174
Check the scanner glass for dirt and smudges ...............................................................................	174
Check the send-fax resolution settings .........................................................................................	175
Check the error-correction settings ...............................................................................................	176
Check the fit-to-page setting .........................................................................................................	177
Clean the pickup rollers and separation pad in the document feeder ...........................................	178
Send to a different fax machine .....................................................................................................	179
Check the sender's fax machine .....................................................................................................	179
Solve wired network problems .........................................................................................................................	180
Introduction .....................................................................................................................................	180
Poor physical connection ................................................................................................................	180
The computer is using the incorrect IP address for the printer .....................................................	180
The computer is unable to communicate with the printer ............................................................	180
The printer is using incorrect link speed and duplex settings for the network .............................	181
New software programs might be causing compatibility problems .............................................	181
The computer or workstation might be set up incorrectly ............................................................	181
The printer is disabled, or other network settings are incorrect ...................................................	181
Solve wireless network problems .....................................................................................................................	182
Introduction .....................................................................................................................................	182
Wireless connectivity checklist .......................................................................................................	182
The printer does not print after the wireless configuration completes ........................................	183
The printer does not print, and the computer has a third-party firewall installed .......................	183
The wireless connection does not work after moving the wireless router or printer ...................	183
Cannot connect more computers to the wireless printer ..............................................................	183
The wireless printer loses communication when connected to a VPN ..........................................	184
The network does not appear in the wireless networks list ..........................................................	184
The wireless network is not functioning ........................................................................................	184
Perform a wireless network diagnostic test ..................................................................................	184
Reduce interference on a wireless network ...................................................................................	185
Solve fax problems ............................................................................................................................................	186
Introduction .....................................................................................................................................	186
Fax troubleshooting checklist ........................................................................................................	186
Solve general fax problems ............................................................................................................	187

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Faxes are sending slowly .............................................................................................	187
Fax quality is poor ........................................................................................................	188
Fax cuts off or prints on two pages ..............................................................................	189
Index ...........................................................................................................................................................	191

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1 Printer overview

●Printer views

●Printer specifications

●Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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1

Printer views

●Printer front view

●Printer back view

●Interface ports

●2-line LCD control panel view (M227sdn models)

●Touchscreen control panel view (M227fdw models)

Printer front view

	12	13
		1
		2
		3
	11	4
		5
	10	6
	9	7
		8

1Output bin

2Toner cartridge door

3Output bin extension

4Power button

5Priority input tray

6Main input tray

7Main input tray door

8Model name

9Walk-up USB port (for printing and scanning without a computer) (Touchscreen models only)

10Control panel

11Scanner

12Document feeder

13Document feeder input tray

2 Chapter 1 Printer overview

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Printer back view

1

5

2 4

3

1Rear door (access for clearing jams)

2Interface ports

3Power connection

4Serial number and product number label

5Slot for cable-type security lock (on the rear cover of the printer)

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Interface ports

1 2

3 4

1USB interface port

2Ethernet port

3Fax “line in” port (for attaching the fax phone line to the printer) (fax models only)

4Telephone “line out” port (for attaching an extension phone, answering machine, or other device) (fax models only)

4 Chapter 1 Printer overview

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2-line LCD control panel view (M227sdn models)

		1
		2
	13	3
		4
	12
	11	5
		6

	10	9	8	7
1	Control panel display	This screen displays menus and printer information.
2	Left arrow button	Use this button to navigate through the menus or to decrease a value that appears on
		the display.
3	OK button	Press the OK button for the following actions:
		●	Open the control-panel menus.
		●	Open a submenu displayed on the control-panel display.
		●	Select a menu item.
		●	Clear some errors.
		●	Begin a print job in response to a control-panel prompt (for example, when the
			message Press [OK] to continue appears on the control-panel display).

4	Right arrow		button			Use this button to navigate through the menus or to increase a value that appears on
						the display.
5	Cancel	button				Press this button to cancel a print job or to exit the control panel menus.
6	Start Copy			button		Use this button to start a copy job.
7	Copy Menu			button		Use this button to open the Copy menu.
8	Copy lighten/darken				button	Use this button to lighten or darken copies.
9	Number of copies				button	Use this button to set the number of copies to be produced.
10	Setup	button				Use this button to open the Setup menu.

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11

Back arrow

button

Use this button for the following actions:

●Exit the control-panel menus.

●Scroll back to a previous menu in a submenu list.

●Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

12	Ready light (green)	The Ready light is on when the printer is ready to print. It blinks when the printer is
		receiving print data, canceling a print job, or when the printer is in sleep mode.
13	Attention light (amber)	The Attention light blinks when the printer requires user attention. If the Attention light
		is on, the printer is in an error state.

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Touchscreen control panel view (M227fdw models)

1

2

3

	4	5
1	Back button		Returns to the previous screen
2	Home button		Provides access to the Home screen
3	Help button		Provides access to the control-panel help system
4	Color touchscreen		Provides access to menus, help animations, and printer
			information
5	Home page screen indicator		The display indicates which Home screen the control panel is
			currently displaying

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

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Home screen layout

1

2

3	4				5	6	7	8	9				10
1	Reset button					Touch this button to reset any temporary job settings to the default printer settings.
2	Connection Information					Touch this button to open the Connection Information menu, which provides network information.
	button					The button appears as either a wired network icon													or a wireless network icon	,
						depending on the type of network to which the printer is connected.
3	Printer status					This screen area provides information about the overall printer status.
4	Copy					Touch this button to open the copy menu.
5	Scan					Touch this button to open the scan menus:

●Scan to USB Drive

●Scan to Network Folder

●Scan to E-mail

6	Fax	Touch this button to open the fax menus.
7	USB	Touch this button to open the USB Flash Drive menu.
8	Supplies	Touch this button to view information about supplies status.

9	Apps	2	Touch this button to open the Apps menu to print directly from select Web applications.
10	Setup		Touch this button to open the Setup menu.

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How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action	Description	Example
Touch	Touch an item on the screen to select that item	Touch Setup	to open the Setup menu.
	or open that menu. Also, when scrolling
	through menus, briefly touch the screen to stop
	the scrolling.

Swipe	Touch the screen and then move the finger
	horizontally to scroll the screen sideways.

Swipe the Home screen to access the Setup .

Scroll	Touch the screen, and then, without lifting the	Scroll through the Setup	menu.
	finger, move the finger vertically to move the
	screen.

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Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM227MFP.

●Technical specifications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating environmental range

Technical specifications

See www.hp.com/support/ljM227MFP for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer: www.hp.com/support/ljM227MFP

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts

Operating system

Driver installed

Notes

Windows® XP SP3 or later, 32-bit	The HP PCL.6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation. The
	basic installer installs the driver only.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

Windows Vista®, 32-bit	The HP PCL.6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation. The
	basic installer installs the driver only.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

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Operating system

Driver installed

Notes

Windows Server 2003 SP2 or later, 32-bit	The HP PCL.6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2003 R2, 32-bit	The HP PCL.6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation.

The full software installation is not supported for this operating system.

Windows 7, 32-bit and 64-bit	The HP PCL 6 printer-specific print driver is
	installed for this operating system as part
	of the full software installation.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows 8, 32-bit and 64-bit	The HP PCL 6 printer-specific print driver is
	installed for this operating system as part
	of the full software installation.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

Windows 8.1, 32-bit and 64-bit	The HP PCL-6 printer-specific print driver	The HP PCL-6 driver is configured to use
	is installed for this operating system as	the automatic two-sided printing
	part of the full software installation.	(duplexing) feature as the default when
		installed in certain countries/regions.
Windows 10, 32-bit and 64-bit	The HP PCL-6 printer-specific print driver	The HP PCL-6 driver is configured to use
	is installed for this operating system as	the automatic two-sided printing
	part of the full software installation.	(duplexing) feature as the default when
		installed in certain countries/regions.

Windows Server 2008, 32-bit	The HP PCL.6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2008, 64-bit	The HP PCL 6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation.

The full software installation is not supported for this operating system.

Windows Server 2008 R2, 64-bit	The HP PCL 6 printer-specific print driver is
	installed for this operating system as part
	of the basic software installation.

The full software installation is not supported for this operating system.

OS X 10.9 Mavericks, OS X 10.10 Yosemite,	The OS X print driver and print utility are
and OS X 10.11 El Capitan	available for download from hp.com and
	might also be available via Apple Software
	Update. The HP installer software for OS X
	is not included in the in-box CD.

For OS X, download the installer from HP Easy Start.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

The OS X driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for this printer, go to www.hp.com/go/upd and click the Specifications tab.

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Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/ go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●Wi-Fi Direct (wireless models only)

●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●HP ePrint app (Available for Android, iOS, and Blackberry)

●HP All-in-One Remote app for iOS and Android devices

●HP ePrint software

●Google Cloud Print

●AirPrint

●Android Printing

Printer dimensions

Figure 1-1 Dimensions for the printer

3

1

2

1

3	2

	Printer fully closed	Printer fully open
1. Height	311.5 mm (12.2 in)	419.9 mm (16.5 in)
2. Width	403 mm (15.8 in)	403 mm (15.8 in)
3. Depth	407.4 mm (16 in)	504.1 mm (19.8 in)
Weight (with cartridges)	9.9 kg (21.8 lb)

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Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM227 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-1 Operating environmental range

Environment	Recommended	Allowed
Temperature	17° to 25°C (62.6° to 77°F)	15° to 30°C (59° to 86°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% (RH)
Altitude	Not applicable	0 to 3048 m (0 to 10,000 ft)

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Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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2 Paper trays

●Load the Priority input tray

●Load the Main input tray

●Load and print envelopes

●Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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Load the Priority input tray

Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10 sheets of 75 g/m2 (20 lb) paper.

NOTE: To avoid paper jams:

●Never add or remove paper from the Priority input tray during printing.

●Before loading the tray, remove all of the paper from the input tray and straighten the stack.

●When loading the tray, do not fan the paper.

●Use paper that is not wrinkled, folded, or damaged.

1.Open the Main input tray door by grasping the

handle and pulling down.

2. Spread the paper-width guides to the correct size.

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3.Place the top edge of the paper at the opening of the Priority input tray. For information about how to orient the paper, see Priority input tray paper orientation on page 18.

4.Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper.

NOTE: Do not adjust the paper guides tightly against the paper stack.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

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Priority input tray paper orientation

Paper type

Image orientation

Duplex mode

Paper size

How to load paper

Letterhead or	Portrait	1-sided printing	Letter, Legal, Executive,
Preprinted			Statement, Oficio (8.5 x 13), 4 x 6,
			5 x 8, A4, A5, A6, RA5, B5 (JIS),
			B6 (JIS), 10 x 15 cm,
			Oficio (216 x 340),
			16K 195 x 270 mm,
			16K 184 x 260 mm,
			16K 197 x 273 mm,
			Japanese Postcard (Postcard (JIS)),
			Double Japan Postcard Rotated (D
			ouble Postcard (JIS))

Face-up

Top edge leading into the product

123

2-sided printing

Letter, Legal, Oficio (8.5 x 13), A4

Face-up

Top edge leading into the product

123

Prepunched	Portrait	1-sided printing	Letter, Legal, Executive,
			Statement, Oficio (8.5 x 13), 4 x 6,
			5 x 8, A4, A5, A6, RA5, B5 (JIS),
			B6 (JIS), 10 x 15 cm,
			Oficio (216 x 340),
			16K 195 x 270 mm,
			16K 184 x 260 mm,
			16K 197 x 273 mm,
			Japanese Postcard (Postcard (JIS)),
			Double Japan Postcard Rotated (D
			ouble Postcard (JIS))

Face-up

Holes toward the left side of the product

123

2-sided printing

Letter, Legal, Oficio (8.5 x 13), A4

Face-up

Holes toward the left side of the product

123

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