Your local point of contact: see
accompanying list of
representatives
Copyright
The manufacturer reserves the copyright to this manual. Without the written consent of Grünbeck
Wasseraufbereitung GmbH, no part of this manual is allowed to be reproduced in any way, nor is
any part allowed be processed, duplicated or distributed using electronic systems.
Contraventions of the aforementioned requirements shall be subject to compensation in damages.
EC Declaration of Conformity ....................................73
Index .............................................................................74
Page 4
About this manual
1 About this manual
1.1 Other applicable documents
The following documents also apply in the case of the softliQ:PA:
● For Grünbeck's technical customer service/authorised service company:
Customer service instructions of softliQ:PA water softener, order no.: TD4BP000de
● Also, the manuals for all accessories apply.
1.2 Intended audience
The intended audience for this manual is comprised of tradespersons and owner-users.
1.3 Storage of the documents
This manual and all other applicable documents must be kept so as to be available if
required. Make sure that your specialist installer enters the proper commissioning and
annual maintenance in chapter 14 of the operation log.
1.4 Symbols used
This symbol identifies information and instructions that you must comply with for your
personal safety as well as to avoid damage to property.
This symbol identifies instructions that you must comply with in order to avoid damage to
property.
This symbol identifies important information about the product or its handling.
This symbol identifies work that is only allowed to be carried out by a specialist installer. In
Germany, the installation company must be registered in an installation directory of a water
company acc. to §12(2) AVB Wasser V (German Ordinance on General Conditions for the
Supply of Water).
Tasks with this symbol are only allowed to be performed by Grünbeck's technical
service/authorised service company or by tradespersons trained by Grünbeck.
This symbol identifies work that is only allowed to be carried out by qualified electrical
experts according to the VDE guidelines or according to the guidelines of a similar local
institution.
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1.5 Typographical conventions
The following typographical conventions are used in this manual:
1.5.1 Menu paths
Menu paths are shown in a different font. The sequence of the menus is indicated by the ">"
sign.
Status level>Menu level>Manual regeneration
1.5.2 Menu items
Menu items, e.g. within a software menu, are highlighted in grey.
Menu item
About this manual
1.5.3 Buttons
Buttons are depicted with a doted frame.
Button
1.5.4 Instructions
Single-step instructions or instructions where the sequence of the actions is unimportant are
indicated as follows:
► Action
Multi-step instructions where the sequence of the steps must be observed are indicated as
follows:
1. First handling step (level 1)
a - First subdivision in handling step (level 2)
b - Second subdivision in handling step (level 2)
2. Second handling step (level 1)
Results of an instruction are shown as follows:
» Result
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About this manual
1.5.5 Lists
Bullet symbols used:
● First list point (level 1)
• First bullet point (level 2)
• Second bullet point (level 2)
● Second list point (level 1)
1.6 Validity of the manual
This manual applies to the following products:
● Water softener softliQ:PA20
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1.7 Type plate
The type designation plate is located under the lid of the brine tank.
Please specify the data shown on the type designation plate in order to speed up the
processing of your enquiries or orders. Therefore enter the necessary information in the
table below to have it readily available whenever necessary.
About this manual
1
2
6
7
8
9
10
345
11
12
13
14
15
Item Designation Item Designation
1 Lid of brine tank 9 Power input
2 Pre-alarm salt supply 10 Index of protection
3 Observe the operation manual 11 Product designation
4 DVGW test mark 12 QR code
5 CE mark 13 Data matrix code
6 Nominal pressure 14 Order no.
7 Ambient temperature 15 Serial no.
8 Power supply
● Product designation: Water softener softliQ:PA20
● Order no.: 525 450
● Serial no.: ________________
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For your safety
2 For your safety
WARNING: Contamination of drinking water due to improper handling.
● Risk of infectious diseases.
2.1 Safety measures
► Have the installation, commissioning and annual maintenance carried out by
specialist installers only.
● Install the product in a frost-free room. Otherwise, the system may suffer
irreparable damage. The consequence can be a water damage.
● Only use genuine spare parts for maintenance or repair. If unsuitable spare parts
are used, the warranty for your product will be void.
● Do not use products which have a damaged power supply cable. This can lead to
injuries due to electric shock. Have damaged power supply cables replaced without
delay.
● Comply with the hygiene instructions in chapter 7.7. Failure to comply can result in
microbiological contamination of your drinking water installation.
2.2 Technical safety instructions
This manual contains information and instructions that you must comply with for your own
personal safety as well as to avoid damage to property. The information and instructions are
highlighted by a warning triangle and have the following structure:
CAUTION: Type and source of danger.
● Possible consequences
► Preventive measures
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The following signal words were defined subject to the degree of danger and can be used in
the present document:
● DANGER means that serious or fatal injuries will occur if the corresponding
precautionary measures are not taken.
● WARNING means that serious or fatal injuries may occur if the corresponding
precautionary measures are not taken.
● CAUTION means that damage to property may occur if the corresponding
precautionary measures are not taken.
● NOTE (without a warning triangle) means that damage to property may occur if the
corresponding safety measures are not taken.
2.3 Regulations
When installing and commissioning the system, amongst others comply with the following
regulations and guidelines:
For your safety
● Statutory regulations on environmental protection
● Provisions of the employers' liability insurance associations
● DIN EN 806 Specifications for installations inside buildings conveying water for
human consumption
● VDI 6023 Part 6
2.4 Responsibilities of the specialist installer
Comply with the following instructions to ensure the proper and safe functioning of the
product:
● Only perform activities described in this manual.
● Perform all activities in accordance with all applicable standards and regulations.
● Brief the owner/user on the function and operation of the product.
● Advise the owner/user of the maintenance of the product.
● Inform the owner/user about possible dangers that can arise during operation of
the product.
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For your safety
2.5 Responsibilities of the owner/user
Comply with the following instructions to ensure the proper and safe functioning of the
product:
● Arrange for a specialist installer to carry out installation, start-up and maintenance.
● Have the product explained to you by the specialist installer.
● Only perform activities described in this manual.
● Do not carry out any activities that are explicitly indicated for a specialist installer.
● Only use this product in accordance with its designated application.
● Make sure that the required inspection and maintenance work is carried out.
● Keep this manual.
2.6 Admissible regenerant
The softliQ:PA water softener is only allowed to be operated with the following regeneration
agent:
● Salt tablets according to EN 973 type A
Other regenerants are not allowed.
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3 Product description
3.1 Intended use
● The softliQ water softener may only and exclusively be used for the softening and
partial softening of cold drinking water.
● The softliQ water softener protects water pipes and connected water-carrying
systems from scaling resp. from malfunctions and damage caused by scaling.
● The water softener softliQ:PA20 is suitable for the continuous supply of soft water
in installations with a nominal flow of up to 2.0 m³/h. Apart from single and multifamily households of max. 5 persons, this also includes kindergartens and
commercial properties.
● The water softener softliQ:PA20 features an adsorber for the reduction of germs.
The retention rate for Pseudomonas aeruginosa and legionella pneumophila is
99.999%.
Product description
● The service life of the adsorbers is 250 m³ or 2 years, whichever comes first. After
the service life of the adsorbers has expired, they must be replaced. In case of
larger water demands or continuous flows, we recommend using pre-engineered
safeliQ systems.
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Product description
3.2 Product components
16
15
2 3
1 4
17
14
13
9
11 12
10
No. Description No. Description
1 Connection block 10 Exchanger tank
2 Shut-off valve for raw water 11 Housing of technical equipment, upper part
3 Shut-off valve hygienically treated water 12 Water test kit "total hardness“
4 Control unit 13 Sieve bottom
5 Brine valve 14 Brine tank
6 Housing of technical equipment, lower part 15 Illuminated LED ring
7 Adsorber 16 Lid of brine tank
8 Exchanger tank 17 Control valves
9 Adsorber
7
6
8
5
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3.3 Functional description
3.3.1 Ion exchange process
The softliQ water softener works according to the ion exchange process. The exchange of
calcium and magnesium ions for sodium ions causes the water to become soft.
Figure Explanation
The exchanger contains ion exchanger resin in the form of small resin
beads.
Sodium ions adhere to each resin bead.
Product description
Hard water containing lots of calcium and magnesium ions flows through
the exchanger.
The ion exchanger resin absorbs calcium and magnesium ions from the
water in exchange for sodium ions.
This reaction is called ion exchange.
The calcium and magnesium ions are retained in the exchanger.
Soft water without calcium and magnesium ions, but containing sodium
ions, leaves the exchanger.
This process continues until no more sodium ions are available. The ion
exchanger resin is exhausted.
The exchange can be reversed if a large amount of sodium ions is
added.
The exchanger is rinsed with brine (water containing salt).
By their sheer number, sodium ions displace calcium and magnesium
ions on the ion exchanger resin.
This water containing calcium and magnesium ions is discharged to the
drain.
The initial condition is restored.
The ion exchanger resin is regenerated, and thus ready for operation.
Sodium ion Calcium ion Magnesium ion
Your dishwasher works according to the ion exchange process, too.
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Product description
3.3.2 Adsorption
Germs have a charge on their surface which is referred to as the cell membrane. With the
known harmful germs in drinking water, this charge is opposite to that of the adsorber. This
means bacterial growth in the water (e.g. bacteria such as pseudomonads) is fixed on the
material. This process is called adsorption.
Figure Explanation
The surface of the adsorber material is permanently
electrostatically charged.
During the operating phase, the germs are fixed on the
adsorber material due to having an opposite charge.
During regeneration of the device, the germs collected on the
adsorber are disinfected.
Legionella Pseudomonads
3.3.3 Intelligence of the softliQ:PA water softener
A regeneration is released, if at least 50% of the current system capacity is used up. The
point of regeneration automatically is placed in a time period where usually little water is
consumed. The point of regeneration can also be set at a fixed time.
During each regeneration, only the used-up system capacity is regenerated. and only as
much salt is used as necessary. No later than after four days without regeneration, the
system releases a complete regeneration, as required by DIN standard 19636-100, for
hygienic reasons.
The intelligence of the softliQ water softener allows for an efficient operation with low salt
and power consumption.
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3.4 Features
3.4.1 Electronically controlled blending unit
The electronically controlled blending unit automatically regulates the ratio between fully
softened and at the same time hygienically treated water and only hygienically treated water.
The regulation is subject to the raw and soft water hardness programmed in the control.
3.4.2 Pre-alarm salt supply
Once per regeneration, a light sensor checks the filling level of the regeneration salt. If the
filling level of the regeneration salt is low, the control unit provides feedback in the form of a
warning message. This is shown by a yellow symbol in the control unit. If the level balls
below the minimum filling level, the control unit calculates how many days the salt supply is
expected to last, and indicates this value in days.
Product description
The days the salt supply is expected to last are calculated based on the water consumption
of the past days. In case of fluctuating water consumption, the indicated range of the salt
supply also fluctuates.
3.4.3 Illuminated LED ring
The illuminated LED ring illuminates the brine tank and is a visual signal to indicate operating
states. The illuminated LED ring may be programmed to the following functions:
● Lights up during water treatment
● Lights up during operation of the control unit
● Intermittent flashing in case malfunctions do occur
● Intermittent flashing in case of pre-alarm salt supply
If desired, the illuminated LED ring can be set to continuous illumination or be deactivated
completely (refer to chapter 4.4).
3.5 Product registration
If you register your product, the warranty for this product will be extended by one year.
The following ways are available to register your product:
● Registration on the Grünbeck website (www.gruenbeck.com).
● Registration via the myGrünbeck app (refer to chapter 4.6).
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Product description
3.6 Accessories
You can retrofit your product with additional accessories. Please contact your local
Grünbeck representative or Grünbeck’s headquarters in Hoechstaedt for details.
Image Product Order no.
EXADOS dosing computer EK 6 softliQ:MC 115 570
EXADOS dosing computer ES 6 softliQ:MC 115 580
Electronically controlled dosing technology for corrosion protection or
to stabilise the total hardness.
GENO-STOP
®
1"
126 875
Safety device for reliable and overall protection against water
damage.
Regeneration water delivery pump 188 800
To discharge the regeneration water into drain pipes located at a
higher level.
Drain connection DN 50 188 875
For professional installation acc. to DIN EN 1717.
Extension set for connection hoses DN25 187 660e
To extend the hose to 1.6 m.
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Product description
Image Product Order no.
90 ° connection angle - 1" (2 pieces) 187 865
To direct the connection hoses closer along the softliQ in case of
confined installation conditions.
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Control unit
4 Control unit
4.1 Overview
1
2
No. Description No. Description
1 Display 4
2
HOME button
3
▲ Up arrow key
ENTER key
5
▼ Down arrow key
Keys only light up if they currently have a function assigned.
3
4
5
4.2 Displays
4.2.1 Status level
The status level is the basic display of your water softener. It provides you with information
on the current status. As standard, the display is switched off and only HOME is illuminated.
Pressing HOME briefly activates the display.
If the menu level is selected but no button is pressed for more than 2 minutes, the control
unit returns to the status level and the display turns off. Parameters that have not been
saved are discarded.
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The following messages are displayed in the status level:
Figure Explanation
The water softener is working properly.
Yellow symbol
Maintenance due!
Notify Grünbeck's technical service/authorised service company.
Yellow symbol
Salt supply low! Please refill! Still sufficient for xy days
Red symbol
Salt supply used up! Refill immediately!
The water softener is not working properly.
Control unit
4.2.2 Menu level
1. Refill salt.
2. Wait for 10 minutes.
3. Perform a manual regeneration (refer to chapter 7.2).
Red symbol
The water softener is not working properly. A malfunction has occurred
(refer to chapter 9.1).
Wi-Fi symbol
This is displayed when there is a WLAN connection established with a
router.
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Control unit
In the menu level, you may select the following submenus:
Figure Explanation
Information
This menu offers useful information on the water softener (refer to
chapter 7.1).
Manual regeneration
In this menu, you can manually release a regeneration (refer to
chapter 7.2).
Settings
In this menu, you can adapt your water softener individually (refer to
chapter 7.3).
Water hardness
In this menu, you can enter the values of the prevailing raw water and the
desired soft water hardness (refer to chapter 7.7).
Commissioning
In this menu, you can start the automatic start-up program (refer to
chapter 6.1).
Technical service
The technical service menu is reserved for Grünbeck's technical
service/authorised service company and is protected by a code.
4.3 Navigating the control unit
Step Description
HOME
▼ or▲
ENTER
▼ or▲
ENTER
▼ or▲
Call up the menu level from the status level
Scroll through the menu level
Select submenu
Scroll to the menu items
Activate value or selection
Change values or select setting
ENTER
HOME
HOME
HOME
HOME
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Accept value or setting
Do not accept value or setting (cancel procedure)
Back to the menu level
Back to the status level
Call up the menu level from the status level
Page 21
4.4 Menu structure
For more information about the contents of the menu level, refer to chapter 7.
Menu level Menu items Values/settings
Information Information 1 During operation
Control unit
Graphic depiction of the system capacity of each
exchanger (two blue symbols).
Graphical representation of the remaining runtime for
each adsorber (grey symbol: adsorber is being
disinfected, blue symbol: adsorber is in operation)
During regeneration: Graphic depiction of the
operating state of each exchanger
Grey symbol: Exchanger is regenerated or
adsorber is disinfected
Blue symbol: Exchanger is in operation or adsorber
is in operation
Current regeneration step
Fill brine tank/salting/slow rinse/
backwash/washing out
Information 2 System flow rate
Days the salt supply is expected to last
Raw water hardness
Actual value of soft water hardness
(displayed only in case of flow)
Information 3 Regeneration counter
Soft water volume meter (0 mmol/l, 0 °dH, 0 °f)
Password for app connection
Perform maintenance in xx days
Information 4 Contact data, for instance, of your installer
Name/phone number/e-mail address
Manual
-
To start, press and hold ▼and ▲ for 2 seconds.
regeneration
Settings Change language German
English
French
Italian
Change hardness
unit
°dH
°f
°e
ppm
mol/m³
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Control unit
Menu level Menu items Values/settings
Date/time Set the time
Current date
Automatic switch-over from DST to ST
Configure Wi-Fi Release of WI-Fi module (activated/deactivated)
Configure Wi-Fi
Search Wi-Fi (start/back)
Display of Wi-Fi networks found
Display of Wi-Fi network connected to
Enter password
Wi-Fi network status
App network status
Select
regeneration time
Automatic
Fixed
Display on
standby
LED illuminated
ring
function
Water
Water hardness Set raw water hardness
hardness
Commissioni
Commissioning Follow the instructions indicated in the display of the
ng
Technical
service
Code-protected
area
Activated
Deactivated
Function of illuminated LED ring
During water treatment, operation, malfunction
During operation, malfunction
During malfunction
Deactivated
Illuminated continuously
Illuminated LED ring is flashing in case of pre-alarm
salt supply (yes/no)
Index value of soft water hardness
softliQ:PA
For Grünbeck's technical service/authorised service
company only.
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4.5 Code-protected levels
The settings described here may only be performed by specialist installers or Grünbeck's
technical customer service/authorised service company.
Status level>Menu level>Customer service
1. Touch ENTER briefly.
2. Enter the code with ▼and ▲.
3. Confirm with ENTER.
4.5.1 Installer level (code 005)
The settings described here may only be performed by specialist installers or Grünbeck's
technical customer service/authorised service company.
Control unit
Additional parameters and values can be modified in the extended installer level:
Menu items Settings/remarks
Information
exchanger
tank 1
Information
exchanger 2
Blending
information
Flow rates (indication only) Parallel operation
(indication only) Current flow [m³/h]
Remaining capacity [m³]
Regeneration step [min.] or [l]
Last regeneration [date/time] via xx [%]
(indication only) As for exchanger 1
Current flow [m³/h]
Index value of soft water
Actual value of soft water
Actual raw water hardness
Peak value x.xx [m³/h] for xxxxx [min.]
Exchanger 1
Peak value x.xx [m³/h] for xxxxx [min.]
Exchanger 2
Peak value x.xx [m³/h] for xxxxx [min.]
Soft water
sample
Exchanger tank 1 0 - Factory-setting
1 - Carry out function.
Exchanger 2 0 - Factory-setting
1 - Carry out function.
Perform soft water sampling for selected exchanger. After completion,
the factory-setting is activated again.
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Control unit
Menu items Settings/remarks
Search for
reference
position
regeneration
valve
Fill brine tank
operating
water volume
Start test
regeneration
Select
regeneration
time
Exchanger tank 1 0 - Factory-setting
1 - Carry out function.
Exchanger 2 0 - Factory-setting
1 - Carry out function.
Move to reference position of the selected exchanger. Ongoing
regenerations are aborted. After completion, the factory-setting is
activated again.
Deactivated - Factory-setting
Activated - Carry out function.
Fill the brine tank to a minimum water level (e.g. after cleaning the brine
tank). After completion, the factory-setting is activated again.
0 - Factory-setting
1 - Carry out function.
Both exchangers are regenerated one after the other for test purposes
with shortened step times/quantities. After completion, the factory-setting
is activated again.
Automatic Factory-setting
Fixed Programming of 1 - 3 fixed regeneration times.
Regeneration only takes place, if required.
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Menu items Settings/remarks
Control unit
Inputs and
outputs
Voltage-free
contact function
Configuration of
fault signal
contact
Programmable
output function
Regeneration water delivery pump (factory-setting)
Contact closed during the regeneration steps of first
filtrate, salting, slow rinse and backwash.
This setting must be made in connection with the
regeneration water feed pump available as an
accessory (refer to chapter 3.6).
Regeneration message
Contact closed during the entire regeneration.
N. C. (factory-setting)
Contact closed if mains voltage is applied and there
is no malfunction.
N. O.
Contact closed in the event of a malfunction.
Release of regeneration (factory-setting)
Start of a complete regeneration if the contact at the
programmable input closes.
Regeneration lock
The regeneration lock is active as long as the
contact at the programmable input is closed;
manually released and automatic regenerations
after a power failure take priority.
4.6 "myGrünbeck" app
1. You may find the "myGrünbeck" app in Google Play, the App Store or another
marketplace.
2. Install the myGrünbeck app.
The myGrünbeck app supports IOS from version 8.0 onwards and Android
starting from version 4.4. Refer to the instructions of your mobile device for
more detailed information about installing an app.
Fault message forwarding
When the contact opens, a text stored using the
myGrünbeck app is sent as an e-mail.
If (in conjunction with the function voltage-free contact>forwarding of error messages)
additional devices are connected, the text stored for
sending e-mails can be modified in the myGrünbeck
app accordingly.
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Control unit
You can register your product conveniently using the myGrünbeck app. In the
myGrünbeck app, call up the "Product registration" function in the "User"
menu. Scan the data matrix code of the type designation plate (refer to
chapter 1.7). This gives you a follow-on warranty for your product.
4.7 Peer-to-peer connection
You can connect Wi-Fi devices such as smart phones, tablets or laptops directly to the
control unit of the softliQ and thus permit access to the control unit.
This connection is particularly convenient for specialist installers for the start-up and
maintenance of the softliQ
A peer-to-peer connection is also possible if there is an existing connection via Wi-Fi
router. Up to 5 connections can be established simultaneously.
1. Search for available Wi-Fi connections in the settings of your Wi-Fi- device.
For information about connecting your Wi-Fi device (e.g. smart phone or
tablet) to a Wi-Fi network, refer to the instruction manual of your device.
2. Select the SSID of your water softener (softliQ:PA_XXXXXX).
3. Enter the 8-digit password.
You may find the password you need for your connection here:
Status level>Menu level>Information>
Information5>Password for app connection
» You are connected to the softliQ controller
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Once the connection has been established, it is possible to access the water softener via the
internal website or using the myGrünbeck app. The connection will not be established before
the password has been entered.
4.8 Connection via Wi-Fi router
You can connect the control unit of the softliQ to a Wi-Fi router, and thus integrate it into an
existing network. You will then be able to access the control unit of the softliQ via your Wi-Fi
network.
The control unit of the softliQ has 4 buttons. These must be used for making all entries.
Therefore, we recommend establishing the connection via the internal website or with the
myGrünbeck app.
Control unit
It can happen that the connection is dropped if your router changes to a reduced
transmission power in economy mode. Refer to the instructions for your router about how
to switch off economy mode.
NOTE: Invisible SSIDs are not detected by the control unit.
● The control unit cannot be integrated into an existing WLAN network with an
invisible SSID.
► Activate transmission of the SSID temporarily.
Note: The connection may be dropped if the DHCP function of your router is active.
● The system cannot be operated via an external device.
► In the settings of your router, set the connection to "static DHCP". Refer to the
instruction manual of your router to learn how to set this function.
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Control unit
4.8.1 Connect the softliQ to Wi-Fi using the myGrünbeck app
In order to be able to configure the water softener using the myGrünbeck app, you must
already have an existing peer-to-peer connection (refer to chapter 4.7).
1. Open the menu of the myGrünbeck app.
2. Select Settings.
3. Choose Wi-Fi configuration.
» You will see a screen with "Wi-Fi network status" and "Access point network
status".
» Under "Access point network status", you will see the SSID, IP address and status
of an existing peer-to-peer connection.
If there is no connection, no information will be displayed under "Wi-Fi
network status".
4. Activate Search for networks.
» Available networks are displayed.
5. Select your network.
6. Enter the password of your network.
7. Confirm the entry.
» If the Wi-Fi connection was established successfully, the Wi-Fi symbol () will
appear in the top left-hand corner of the display.
4.8.2 Connect the softliQ to the Wi-Fi network by using the internal website
NOTE: Access to the internal website is not possible if an unsuitable browser is used and if
JavaScript is not activated.
● You will not be able to configure your product using the internal website or read
You must already have a peer-to-peer connection so that the water softener can be
configured using the internal webpage (refer to chapter 4.7).
You can find the IP address of the internal webpage here:
Settings>Configure WLAN>App network status
out data.
► Install a current version of Internet Explorer (IE10 or higher) and activate
JavaScript.
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1. Enter "http://192.168.0.1/" in your browser address line.
2. Confirm the entry.
Control unit
3. Select "Networks" in the menu bar on the left-hand side.
4. In the table on the right-hand side, next to the Search for Wi-Fi item, activate Start.
The search can take up to one minute.
» All available networks are displayed under "Connect to Wi-Fi network". These are
named as "WLAN network 1" to "WLAN network X".
5. Activate Connect next to the SSID of your router.
6. Enter the password of your router.
The login can take up to one minute.
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Control unit
» If the logon is successful, the "Connected" status is displayed under "WLAN
network status". The Wi-Fi symbol ( ) will appear in the top left-hand corner of the
display.
If the connection process takes longer than two minutes, disconnect the
WLAN connection of your WLAN device. Start the connection process again
as described in chapter 4.8.
4.8.3 Connect the softliQ to the Wi-Fi network via the control unit
Status level>Menu level>Settings>Configure Wi-Fi>Wi-Fi module
1. Check whether "activated" was selected.
2. If "deactivated" was selected, press ENTER.
3. Select "activated".
4. Confirm with ENTER.
5. Press ▼.
Status level>Menu level>Settings>Configure Wi-Fi>Configure Wi-Fi
6. Press ENTER.
7. Select "Start".
8. Confirm with ENTER.
» All Wi-Fi networks within range are displayed.
9. Confirm with ENTER.
10. Select the SSID of your WLAN.
The selected WLAN is indicated by "-" next to the SSID.
11. Confirm with ENTER.
12. Press ▼.
» SSID of the selected Wi-Fi network is displayed.
13. Press ▼.
Status level>Menu level>Settings>Configure Wi-Fi>Enter password
14. Confirm with ENTER.
15. Enter the password of your router.
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Control unit
The characters appear in this sequence when ▼ is pressed:
Press ▼ again if the letters cease to change. If you entered a position
incorrectly, you may return to the beginning with HOME.
16. Confirm each position with ENTER.
17. Complete the entry by pressing ENTER for at least 5 seconds.
The login can take up to one minute.
18. Press ▼.
» The Wi-Fi network status is displayed. The Wi-Fi symbol ( ) will appear in the top
left-hand corner of the display.
4.8.4 Check the connection with your WLAN router
If there are other WLAN-capable Grünbeck products in the vicinity, a connection may be
established to your WLAN router without you wanting this.
Status level>Menu level>Settings>Configure WLAN
1. Press ▲.
Status level>Menu level>Settings>Configure Wi-Fi>App network status
2. Write down the SSID of your water softener.
softliQ:PA_ _ _ _ _ _ _
3. Check that this matches the SSID displayed on your router.
Refer to the instructions of your router for more detailed information on the
procedure for displaying the devices that are connected to your router.
4.9 Sending an e-mail if there is a malfunction
The control unit of your softliQ water softener can notify you via email if there is a
malfunction. You can use an email service provided by Grünbeck or your own email account
for this purpose.
4.9.1 Using the email service provided
If you would like to use the e-mail service provided by Grünbeck, proceed as follows:
1. Go to www.gruenbeck.com/myaccount.
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Control unit
2. Follow the instructions.
» You will receive an email containing all necessary data.
The email will be sent by "noreply@prodreggb.de" and its subject is "Confirmation of user
agreement". You can search for it in your inbox. If you do not find the email in your inbox,
check your spam folder.
The email function can only be set up using the myGrünbeck app or the internal website.
4.9.2 Using your own e-mail account
To configure e-mail sending, you require the following data about your e-mail account:
● E-mail address from which you are sending
● SMTP server
● Port
● Account
● Password
4.9.3 Configuring the email function
The following steps cannot be carried out unless there is an existing Wi-Fi connection as
described in chapter 4.8.
If you have concluded a maintenance contract, you can have an e-mail sent directly to your
tradesperson. Please discuss that with him/her.
CAUTION: Incorrect e-mail settings will prevent you from being notified if there is a fault.
● Faults that are not rectified can lead to hygiene problems.
► Once you have finished the e-mail configuration, send a test e-mail to check the
settings.
Data required for e-mail configuration
● Data from the e-mail of the e-mail service provided by Grünbeck or of your e-mail
provider:
• E-mail address from which you are sending
• SMTP-Server and Port
• Account (user name)
• Password
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● Personal data:
• Email address to which the email should be sent (up to 3)
• Telephone number and surname of the owner/user
There is no need to enter a telephone number and surname. If entered, the
data will appear in the subject line of the e-mail, and this will make it easier
for the recipient (installer, caretaker) to make the correct categorisation.
• E-mail text for subject line
The e-mail text for the subject line is only used if the malfunction to be
transferred is triggered by the programmable input (refer to chapter 4.9).
Using the myGrünbeck app:
1. Open the menu of the myGrünbeck app.
2. Select Settings.
Control unit
3. Select Email configuration .
4. Enter the necessary data.
5. Send a test e-mail to make sure it is working.
Using the internal webpage:
1. Enter "http://192.168.0.1/" in your browser address line.
2. Confirm the entry.
3. Select "Networks" in the menu bar on the left-hand side.
4. Enter the required data in the table under E-mail configuration.
5. Send a test e-mail to make sure it is working.
4.9.4 Connecting additional Grünbeck products
Via the control unit of your softliQ water softener, it is also possible to incorporate other
products (e.g. GENO-STOP
specialist installer will be pleased to advise you.
®
) into the emailing feature if there is a malfunction. Your
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Installation
5 Installation
The installation of a water softener represents a major intervention into the drinking water
system and may only be performed by a specialist installer.
243
1
5
No. Description No. Description
1 Drinking water filter BOXER® KD 4 EXADOS® dosing computer
2 GENO-STOP® safety device 5 Drain connection DN 50 acc. to DIN EN 1717
3 Water withdrawal point
5.1 Requirements at the installation site
Please observe local installation directives, general guidelines and technical specifications.
The installation site must be frost-proof and ensure the system's protection from chemicals,
dyes, solvents and vapours.
Always install a drinking water filter and, if required, a pressure reducer (e.g. BOXER
upstream of the system. A shock-proof socket is required within a distance of approx. 1.2 m
of the system. A drain connection (DN 50) must be available to discharge the regeneration
water.
®
KD)
NOTE: The system will not function without continuous power supply.
● No soft water will be available if the system is operated without power.
► Do not interconnect the socket with a light switch, heating emergency switch or
the like.
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Installation
NOTE: The valves of the system are operated electrically.
● Water can flow to the drain uncontrollably if there is a power failure during
regeneration.
► If there is a power failure, check your product and shut off the water supply, if
necessary.
The installation room must be provided with a floor drain. If no floor drain is available, an
appropriate safety device has to be installed to prevent water damage. We recommend
®
using a GENO
-STOP (refer to chapter 3.6).
If the softened water is intended for human consumption in the sense of the German
Drinking Water Ordinance, the ambient temperature must not exceed 25 °C. For applications
that are purely technical, the ambient temperature must not exceed 40 °C.
NOTE: Functional failure of the lifting system if there is a power failure.
● Water damage in case the lifting system fails.
► Secure your water installation against inadvertent water leakage if there is a
power failure.
NOTE: Functional failure if lifting systems are not resistant to salt water.
● Water damage in case the lifting system fails.
► Use a salt water-resistant lifting system, or our regeneration water feed pump
(refer to chapter 3.6).
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Installation
5.2 Check the scope of supply
534
1
2
No. Description No. Description
1 Water softener completely pre-assembled 4 Water test kit "total hardness“
2 2 Connection hoses 5 Operation manual
3 Connection block incl. 2 inserts, union nuts, seals
each
► Check the scope of supply for completeness and possible damage.
5.3 Installing the product
WARNING: Danger of contaminated drinking water due to stagnation.
● Risk of infectious diseases.
► In accordance with VDI 6023, do not connect your product to the drinking water
installation until immediately prior to start-up.
WARNING: Danger of not completely disinfected drinking water.
● There is a danger that the drinking water will not flow completely through the
system with a connection block provided by the customer.
► Always use the supplied connection block.
Do not install the connection block until immediately before commissioning, or bypass it
with a hose. There is no overflow valve in the connection block, so water cannot flow
without a connected system.
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5.3.1 Fit the connection block into the pipe
1. Take the sieve insert and the flow direction into consideration.
2. Fit the connection block into the pipe with inserts, union nuts and seals.
Installation
5.3.2 Installing the connection hoses
1. Unscrew both the screws on the sides of the upper part of the housing of the
technical equipment.
2. Remove the upper part of the housing of the technical equipment.
3. Mount the connection hoses.
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Installation
NOTE: Mix-up of connection hoses and insufficient tightening torque of union
nuts possible.
● Functional failure and/or leaks at the system.
► Observe the flow direction marked by arrows.
► Tighten the union nuts with approx. 4 Nm.
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5.3.3 Establish waste water connection as per DIN EN 1717
The drain connection DN 50 as per DIN EN 1717 for small-scale water softeners makes it
easier to connect according to the DIN standard (refer to chapter 3.6).
NOTE: Waste water backing up due to kinked hoses.
● Risk of water damage.
► Run the hoses to the drain with a downward slope and without kinks and bends.
Installation
1. Shorten the flushing water hose (external diameter 12 mm) to the required length.
2. Secure the flushing water hose (regeneration water flows out under pressure).
3. Shorten the overflow hose (external diameter 16 mm) to the required length.
4. Run the overflow hose to the drain with a downward slope.
5. Fasten the overflow hose.
6. Make sure there is a free outlet to the drain.
If a water flow pressure of at least 3.0 bar is available, the flushing water
hose can be laid up to max. 2.2 m above the floor level. Then, the connection
of the overflow hose of the brine tank is no longer possible.
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Installation
5.3.4 Inputs and outputs of the control unit
The control unit features a voltage-free input and output. These are configured in the installer
level (refer to chapter 4.5).
► Use the following connection cables for connecting to the programmable input or
voltage-free output of the control unit:
● Flexible cables of quality H03xx F 2x0.5 mm² or comparable for connecting the
programmable input (no. 1), because only voltage-free contacts are allowed to be
connected.
● Flexible cables of quality H05xx F 2x0.75 mm² or comparable for connecting the
voltage-free output (no. 2), because loads operated with mains voltage are allowed
to be connected.
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6 Commissioning
6.1 How to start up the product
The softliQ control unit is operated using buttons (refer to chapter 4.3).
The start-up program assists you with starting up the softliQ water softener. You are guided
through the start-up procedure step-by-step on the display.
Commissioning
There are dots on the right of the display. These provide guidance and show you where in
the program you are at present. The current position is shown in a darker colour. Values can
only be changed if the corresponding dot is green. Use the ▲or▼ buttons to navigate
through the program. Open menus with ENTER.
6.1.1 Initial commissioning and automatic start of the commissioning program
1. Keep salt tablets (refer to chapter 2.6) handy.
2. Remove the protective film from the display.
3. Plug in the mains plug.
4. Select the required language with ▲or ▼.
5. Confirm with ENTER.
6. Select the required hardness unit with ▲or ▼.
7. Confirm with ENTER.
8. Enter your app password.
You only need your app password if you want to put the product into
operation using the myGrünbeck app. Otherwise, skip this step.
9. Select "Start-up START".
10. Confirm with ENTER.
11. Continue in chapter 6.1.3.
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Commissioning
6.1.2 Manual start of the commissioning program
If required, start the start-up program manually from the menu level.
Status level>Menu level>Start-up
1. Confirm with ENTER.
2. Press and hold the ▲and ▼ keys for 2 seconds.
6.1.3 Sequence of the start-up program
There can be waiting periods during the start-up program. These are indicated in
the control unit by means of an hourglass symbol. Continuing with the program is
only possible upon completion of the waiting period and the disappearance of the
symbol.
Use the ▲or ▼ keys to navigate through the program.
1. Do not fill any water in the brine tank.
2. Confirm with ▼.
3. Fill salt tablets into the brine tank (refer to chapter 7.8).
4. Confirm with ▼.
5. Set the current time and the current date.
a Set the desired value using▲and ▼.
b Confirm with ENTER.
The system moves to its reference point. In case the reference point has not
been reached until after the entry of the time, the remaining time will be
indicated in the display.
6. Determine the raw water hardness. You have the following options to do so:
• Contact your water supply company and ask them what the value is.
• Determine the value by using the water test kit supplied with the system (refer
to chapter 7.7).
7. Use ▲and ▼ to set the value ascertained for the raw water hardness.
8. Confirm with ENTER.
Confirmation is only possible if the system has completed the previous step.
This is the case when the ENTER button lights up. The value can be
changed subsequently (refer to chapter 7.7).
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Commissioning
1
3
No. Description No. Description
1 Shut-off valve for raw water 2 Shut-off valve hygienically treated soft water
3 Sampling valve for raw water 4 Sampling valve for soft water
2
4
9. Open the raw water shut-off valve at the connection block.
10. Confirm with ▼.
11. Look for leaks.
12. Confirm with ▼.
Water flows through the flushing water hose to the drain. This is completely
normal during commissioning.
13. Press ENTER to start the deaeration program.
» The display indicates "Remaining time 22:00 min". The counter counts down to
00:00 min. If this is completed, the next display message will be indicated.
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Commissioning
Should, after some time, "raw water shut-off valve at connection block still
closed" appear in the display, open the shut-off valve for raw water.
14. Open the soft water shut-off valve.
15. Confirm with ▼.
16. Check the water hardness on exchanger 1 as described in chapter 7.7.
» Upon confirmation with ENTER, exchanger 1 is put out of operation and exchanger
2 is put into operation.
17. Check the water hardness on exchanger 2 as described in chapter 7.7.
18. Confirm with ▼.
With these tests, the function of the exchangers is checked. The water
sample must have a hardness of less than 1 °dH.
19. Use ▲and ▼ to set the required value for the soft water hardness.
• Recommendation for Germany: Soft water hardness 3 - 5 °dH.
• Recommendation for Austria: Soft water hardness at least 8.4 °dH.
Take the maximum admissible sodium concentration of your drinking water
into consideration (refer to chapter 13.2).
20. Press ENTER to start the test regenerations.
» The remaining time will be indicated in the display. The remaining time for the
regeneration of both exchangers is counted down.
The test regenerations take approx. 33 minutes for both exchangers.
6.2 Handing over the product to the owner/user
Proceed as follows during the handover of the product:
1. Inform the owner-user how the water softener works.
2. Hand over all documents to the owner/user for keeping.
3. Use the manual to brief the owner/user, and answer any questions.
4. Inform the owner/user about the need for inspections and maintenance.
5. Inform the owner/user about the influence of the water hardness on the dosage
rate of detergents and cleaning agents.
6. Advise the owner/user of the adsorber replacement interval.
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7 Operation
7.1 Request information
Status level>Menu level>Information
7.1.1 Information 1
Here, you see a graphic display of the current system function.
Figure Explanation
Both exchangers are in operation. The system capacity
declines from the top downwards. One bar corresponds to 20%.
The light bars indicate the available system capacity.
One exchanger is in operation, the other is being regenerated.
The bars of the grey symbol correspond to the following
regeneration steps from the bottom upwards:
Fill brine tank (lowermost bar)
Salting
Slow rinse
Backwash
Washing out (uppermost bar)
Below the symbols, the regeneration step is indicated.
Operation
Explanation of symbols:
Figure Explanation
Both adsorbers are in operation.
One adsorber is in operation, the other one is being disinfected.
Below the symbols, the disinfection step is indicated.
Explanation of symbols:
Blue symbol
Blue symbol
Grey symbol
Grey symbol
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Operation
7.1.2 Information 2
Display Explanation
System flow rate Indicates the current flow rate of the system. The value is
displayed in m³/h.
Days the salt supply is
expected to last
Raw water hardness Indicates the set raw water hardness. The value is displayed in
Actual soft water
hardness
7.1.3 Information 3
Display Explanation
Regeneration counter Indicates how many regenerations have been performed.
Soft water volume
meter
Password for app
connection
Perform maintenance
in xx days
Indicates for how long the salt supply is estimated to last. The
value is displayed in days.
the selected hardness unit.
Indicates the set soft water hardness. The value is displayed in
the selected hardness unit.
Indicates in m³ how much soft water has been withdrawn from
the system.
Indication of the password to establish the connection between
the control unit and the myGrünbeck app installed on a mobile
device
Indicates in how many days the next maintenance is due.
7.1.4 Information 4
Display Explanation
Contact data Indication of contact data, for instance, of your installer
Entry only possible via app or website.
(name, phone number, e-mail address).
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7.2 Starting a manual regeneration
Status level>Menu level>Manual regeneration
A manual regeneration is necessary in the following cases:
● The product resumes operation after a longer period of standstill.
● After maintenance and repair work was performed.
● If the raw water hardness has changed or has been altered.
● After a longer power failure.
Manual regenerations are always full regenerations of both sections in succession.
7.3 Settings
Operation
Status level>Menu level>Settings
You can change the following values:
Menu item Setting options
Change language German (factory-setting)
English
French
Italian
Change hardness unit °dH (factory-setting)
°f
°e
ppm
mol/m³
Date, time Set the time
Current date
Automatic switch-over from DST to ST
Configure Wi-Fi Refer to chapter 4.8
Select regeneration time Automatic (factory-setting)
Fixed
Display behaviour on standby Activated
Deactivated (factory-setting)
Set maintenance interval 730 days (factory-setting)
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Operation
Menu item Setting options
Function of illuminated LED ring Function of illuminated LED ring
7.4 Select regeneration time
During water treatment, operation, malfunction
(factory-setting)
During operation, malfunction
During malfunction
Deactivated
Illuminated continuously
Illuminated LED ring is flashing in case of pre-alarm
salt supply
yes
no (factory-setting)
Status level>Menu level>Settings>Select regeneration time
1. Press ENTER.
2. Use ▲ and ▼ to select the desired setting.
a Automatic (factory-setting)
b Fixed
3. Confirm with ENTER.
7.5 Setting the current date and time
Status level>Menu level>Settings>Date, time>Set current time
1. Press ENTER.
2. Use ▲and ▼ to set the time.
3. Confirm with ENTER.
7.6 Set the time of the fixed regeneration
Status level>Menu level>Settings>Select regeneration time>Set
regeneration time
1. Press ENTER.
2. Use ▲and ▼ to set the time.
3. Confirm with ENTER.
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7.7 Determining and entering the water hardness
7.7.1 Water test kit
The water test kit is designed for the determination of the water hardness in °dH or in °f. The
units mmol/l and mol/m³ can be determined from °f.
Operation
No. Description No. Description
1 Test tube 2 Titration solution
7.7.2 Taking a water sample
NOTE: If the flow rate is too low during the sampling, the result will be falsified.
● The system will be programmed with incorrect values for the raw water hardness.
● The required soft water value will not be attained.
► Fully open the water withdrawal point for cold water or the sampling valve. A flow
rate between 0.4 m³/h and 0.6 m³/h must be achieved.
► When taking a soft water sample, the flow rate can be read in information level 2.
1. Open a water withdrawal point for cold water or a sampling valve at the connection
block.
1
2
a In order to take a raw water sample, use a water withdrawal point for cold water
upstream of the system or the raw water sampling valve.
b In order to take a soft water sample, use a water withdrawal point for cold water
downstream of the system or the soft water sampling valve.
NOTE: The water exits the sampling valves at high pressure.
● The product and its vicinity might be sprinkled with splash water.
► Keep a sufficiently dimensioned collecting vessel, e.g. a bucket with
a volume of least 5 l, handy.
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Operation
2. Let the water flow for at least 30 seconds.
3. Take a water sample with the test tube:
a Fill the test tube up to the °dH mark to determine the water hardness in °dH.
b Fill the test tube up to the marking °f (x 0.1 = mol/m³) in order to determine the
water hardness in °f, mol/m³ or mmol/l.
7.7.3 Determining the water hardness in °dH/°f
1. Add one drop of titration solution (1 drop = 1 °dH = 1 °f).
2. Shake the test tube the until titration solution is mixed with the water.
3. In case of red colouring, repeat steps 2 and 3 and count the drops until the colour
changes to green.
» If the colour changes to green, the water hardness has been determined.
The number of drops corresponds to the degree of hardness in °dH or °f.
Example:
Test tube filled up to the °dH mark: 6 drops = 6 °dH.
Test tube filled up to the °f mark: 6 drops= 6 °f.
7.7.4 Determining the water hardness in mol/m³ (mmol/l)
1. Determine the water hardness in °f as described.
2. Divide the °f measured by 10.
The water hardness in °f divided by 10 corresponds to the degree of
hardness in mol/m³ (=mmol/l). Example:
6 drops = 6 °f = 0.6 mol/m³ = 0.6 mmol/l.
7.7.5 Entering the water hardness
Status level>Menu level>Water hardness
1. Press and hold the ▼and ▲ buttons for 2 seconds.
2. Enter the value of the raw water hardness with ▼and ▲.
3. Confirm with ENTER.
4. Enter the index value of the soft water hardness with ▼and ▲.
5. Confirm with ENTER.
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7.8 Refilling salt tablets
Operation
The salt tablet level in the brine tank must always be higher than the water level.
1. Open the brine tank cover.
The sensor for the low-salt alarm is located in the lid of the brine tank. This
sensor does not work with laser light, so it is safe for the eyes. The function of
the low-salt alarm is explained in chapter 3.4.2.
2. Fill in salt tablets.
3. Close the lid of the brine tank .
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Cleaning, inspection, maintenance
8 Cleaning, inspection, maintenance
WARNING: Danger of contaminated drinking water if the work is not carried out properly.
● Risk of infectious diseases.
► Pay particular attention to hygiene when working on water softeners.
Inspection and maintenance of a water softener is prescribed in the DIN EN 806-5 standard.
Regular maintenance ensures trouble-free and hygienic operation. At least once a year, the
water softener must be serviced by Grünbeck's technical service/authorised service
company or by specialist installers trained by Grünbeck. Proper operation and maintenance
of the system are essential for trouble-free and hygienic operation.
A maintenance contract ensures that all the required maintenance work will be performed
in due time.
8.1 Cleaning
1. Only clean the outside of the product.
2. Do not use any strong or abrasive cleaning agents, because they can damage the
surface.
3. Wipe the housing with a damp cloth.
8.2 Inspection
Regular inspection increases the operational reliability of your product. Therefore, conduct
an inspection at least every 2 months.
To conduct an inspection, proceed as follows:
1. Visually check the system for leaks
2. Check the soft water hardness (refer to chapter 7.7)
3. Check there are sufficient salt tablets in the brine tank.
The salt tablet level in the brine tank must always be higher than the water
level.
4. Check the control valve to the drain for leaks.
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No water is allowed to drip from the flushing water hose during parallel
operation. The system is in parallel operation when two blue symbols are
displayed in information level 1 (refer to chapter 7.1).
8.3 Maintenance
Some regular work is necessary in order to ensure proper functioning of the product in the
long term. For this purpose, DIN EN 806-5 recommends a semi-annual and an annual
maintenance.
8.3.1 Six-monthly maintenance
Proceed as follows to carry out the six-monthly maintenance:
Cleaning, inspection, maintenance
1. Visually check the system for leaks
2. Check the soft water hardness (refer to chapter 7.7).
3. Check there are sufficient salt tablets in the brine tank.
The salt tablet level in the brine tank must always be higher than the water
level.
4. Check the control valve to the drain for leaks.
5. Evaluate the salt consumption subject to the water volume consumed.
8.3.2 Annual maintenance
Carrying out annual maintenance work requires specialist knowledge. This maintenance
work is only allowed to be performed by Grünbeck's technical service/authorised service
company or by tradespersons trained by Grünbeck.
The maintenance work to be performed for the annual maintenance complete the tasks that
have to be carried out in the course of the semi-annual maintenance. The maintenance work
is divided into reading and documenting operating values, general maintenance work and
maintenance work to be carried out per exchanger. In addition to the semi-annual
maintenance, the following work needs to be done:
Operating values
6. Measure the raw water hardness.
7. Align the measured raw water hardness with the setting in the control unit.
8. Measure the soft water hardness.
9. Align the measured soft water hardness with the setting in the control unit.
10. Read off the water pressure and flow pressure.
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Cleaning, inspection, maintenance
11. Read off the residential water meter reading.
12. Read off the regeneration counter (information 3).
13. Read off soft water volume meter (information 3).
14. Read out the error memory (code 245).
Preliminary maintenance work
15. Check the hose connections for leaks and damage.
16. Check that all cables and connections are undamaged and firmly seated.
17. Check salt tablets for impurities.
18. Clean the brine tank.
19. Clean and check the brine valve and level electrodes.
Maintenance work on the roads
The work described below needs to be carried out on each of the sections.
Starting from “Release manual regeneration”, we recommend carrying out the
work in parallel.
20. Change of the adsorbers:
a Select the adsorber service program.
b Press ENTER to confirm.
21. Check soft water meter for pulse emission (Code 005).
22. Check the injectors and injector sieves for impurities and clean, if necessary.
23. Check the brine filling orifices in the brine connection angles (red).
24. Move to the reference positions (code 005).
25. Release a manual regeneration.
26. Check the suction performance of the injectors.
27. Check the chlorine currents during salting (regeneration step 2) (Code 245).
28. Check the function of the regeneration water meter in any regeneration step (Code
005).
29. Check the control valves at the drain outlet in operational position for leaks
(flushing water hose Ø 12mm).
30. Check the filling and suction hoses to the brine valves for leaks.
31. Check flushing water hose for leaks.
32. Release a double regeneration (Code 005).
33. After the cleaning of the brine tank, fill in the operating water volume (Code 005).
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Final maintenance work
34. Reset the service interval if activated.
35. Record data and work performed, including repair work, in the operation log and
checklist.
36. Hand over the water softener and operation log to the owner/user.
8.4 Consumables
NOTE: Danger of damaging the system if unsuitable consumables are used.
● There is a risk of functional impairments, malfunctions and loss of warranty.
► Only use genuine consumables.
Product Order no.
Cleaning, inspection, maintenance
Regeneration salt tablets (25 kg) acc. to EN 973 type A. 127 001
Water test kit "Total hardness“ 170 187
8.5 Spare parts
NOTE: Risk of damage to the system if unsuitable spare parts are used.
● There is a risk of functional impairments, malfunctions and loss of warranty.
► Only use genuine spare parts.
You can order spare parts and consumables from your local Grünbeck representative (refer
to the internet at www.gruenbeck.com).
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Cleaning, inspection, maintenance
8.6 Wearing parts
NOTE: Danger of damaging the system if unsuitable wearing parts are used.
● There is a risk of functional impairments, malfunctions and loss of warranty.
► Only use genuine wearing parts.
Wearing parts are listed below:
● Gaskets
● Top regeneration disc
● Injector
● Chlorine cell
● Brine valve, complete
● Level electrodes
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9 Fault
WARNING: Danger of contaminated drinking water due to stagnation.
● Risk of infectious diseases.
► If malfunctions do occur, have them remedied immediately.
The softliQ:PA water softener shows malfunctions on the display. If malfunctions do occur
that cannot be remedied by the instructions given below, contact Grünbeck's technical
service/authorised service company.
► Keep your equipment data (refer to chapter 1.7) ready.
Fault
9.1 Display messages
1. Acknowledge the malfunction or warning with ENTER.
2. Observe the display.
3. Compare the display message with the following table if the fault reoccurs.
9.1.1 Warning messages
Display Explanation Remedy
Maintenance due!
Notify Grünbeck’s technical
service
Salt supply low! Please refill!
Sufficient for: xy days
(order no. 127 100)
Display when the
maintenance interval
Notify Grünbeck's technical service/
authorised service company.
has elapsed.
Salt supply low. Refill salt tablets (refer to
chapter 7.8), acknowledge the
malfunction with ENTER.
If the error message reoccurs, notify
Grünbeck's technical service/
authorised service company.
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Page 58
Fault
9.1.2 Error messages
Display Explanation Remedy
Power failure > 5 minutes
Salt supply used up! Refill
immediately!
(Order no. 127 100)
Check soft water hardness!
Observe the operation manual
Only displayed if
detection is activated.
If there is a power cut,
any regeneration in
progress at the time is
stopped and then
continued afterwards.
Check the electrical power
connection.
Reset the clock of the water softener
if there is a power cut > 3 days (only
with the "fixed" regeneration time,
refer to chapter 7.5).
Trigger a manual regeneration (refer
to chapter 7.2).
Salt supply used up. Refill salt tablets into the brine tank
(refer to chapter 7.8)
Acknowledge the malfunction with
ENTER.
If the error message reoccurs, notify
Grünbeck's technical service/
authorised service company.
Chlorine cell worn.
Brine filling orifice,
Notify Grünbeck's technical service/
authorised service company.
injector, injector sieve or
brine valve clogged.
The desired soft water
hardness cannot be
achieved with the raw
water hardness set.
Check settings of raw water
hardness and desired soft water
hardness (refer to chapter 7.7).
Reduce soft water hardness.
If the error message reoccurs, notify
Grünbeck's technical service/
authorised service company.
One exchanger is being
regenerated while the
System overloaded!
Capacity already used up prior
to the end of the regeneration!!
other is already
exhausted.
Step monitoring of
regeneration motor or
Malfunction of regeneration
control valve!
Observe operation manual!
58 | 76
connecting cable
defective.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Only displayed if detection is
activated. Reduce water withdrawal,
if possible. Malfunction
acknowledges itself automatically
after regeneration has been
completed.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Notify Grünbeck's technical service/
authorised service company.
Page 59
Display Explanation Remedy
Fault
Regeneration water meter
Quantity not reached!
Observe operation manual!
Check soft water meter!
Observe operation manual!
Check regeneration water
meter!
Observe the operation manual
Regeneration water
meter is not emitting
pulses.
Connecting cable
defective.
Water supply
interrupted.
Soft water meter is not
emitting pulses.
Connecting cable
defective.
Water supply
interrupted.
Regeneration water
meter is not emitting
pulses.
Connecting cable
defective.
Water supply
interrupted.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Check the water supply.
Notify Grünbeck's technical service/
authorised service company.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Check the water supply.
Notify Grünbeck's technical service/
authorised service company.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Check the water supply.
Notify Grünbeck's technical service/
authorised service company.
Check blending water meter!
Observe the operation manual
System is not drawing brine
from the brine tank effectively!
Observe operation manual!
Nominal flow rate
exceeded!
Blending water meter
does not provide any
impulses.
Connecting cable
defective.
Water supply
interrupted.
Minimum contact during
salting not reached.
Monitoring time
exceeded.
Injector clogged or raw
water pressure too low.
Appears if during a
regeneration if a flow
rate of 1.0 m³/h is
exceeded or during
standard operation if a
flow rate of 2.0 m³/h is
exceeded.
Check the water supply.
Notify Grünbeck's technical service/
authorised service company.
Symbol on the left: Exchanger 1
Symbol on the right: Exchanger tank
2
Notify Grünbeck's technical service/
authorised service company.
Only displayed if monitoring is
activated. Reduce peak flow.
If the error occurs continuously, notify
Grünbeck's technical service/
authorised service company.
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Page 60
Fault
9.2 Other observations
Observation Meaning Remedy
No soft water Excessive water
consumption
(water softener has
exceeded its capacity).
Water softener does not
have a permanent
power connection.
Soft water meter is not
emitting pulses.
Raw water hardness set
too low.
Water supply
interrupted.
Resin pellets in the
Defective jet system. Notify Grünbeck's technical service/
rinsing water hose or
sparkler
Restrict your water consumption to
the maximum flow rate permitted
(refer to chapter 12).
Perform a manual regeneration (refer
to chapter 7.2).
Check the electrical power
connection.
Notify Grünbeck's technical service/
authorised service company.
Measure the raw water hardness
(refer to chapter 7.7).
Check the value in the control unit
(refer to chapter 7.7).
Open the shut-off valves.
authorised service company.
Water pressure at the
withdrawal point too
low.
(Pressure loss too
high.)
Resin may be polluted
by undissolved particles.
Check if the problem originates from
the water softener.
If yes, notify Grünbeck's technical
service/authorised service company.
Even in case of longer periods of standstill, it is not necessary to put your product out of
operation. Should you nevertheless wish to do so, please take the information given in the
present chapter into consideration.
10.1 Shut-down
WARNING: Danger of microbiological growth due to stagnating water.
● Risk of infectious diseases.
► At regular intervals (96 h), the system carries out a flushing process with
subsequent disinfection. Even in case of longer periods of standstill, do not
disconnect your product from the water and power supply.
DIN 19636-100 stipulates that water softeners must be regenerated automatically after 4
days, even if the softening capacity has not yet been exhausted by that time. This serves to
avoid stagnation of water for hygienic reasons according to DIN EN 1717. Therefore, your
product must stay connected to the power and water supply at all times.
Should you wish to temporarily shut down your water supply due to a longer period of
absence, proceed as follows:
1. Close the soft water shut-off valve.
2. Leave the raw water shut-off valve open.
3. Keep the system connected to power.
» The system remains in an operating state which is considered to be safe with
regard to hygiene and which is admissible according to DIN EN 19636-100.
10.2 Recommissioning
In order to put your product back into operation again upon your return, proceed as follows:
1. Open the soft water shut-off valve.
2. Perform a manual regeneration (refer to chapter 7.2).
3. After its completion, perform another manual regeneration.
» Following the regenerations, the system is ready for operation.
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Page 62
Dismantling and disposal
11 Dismantling and disposal
11.1 Dismantling
The work described herein represents an intervention into your drinking water system.
Have this work performed by specialist companies and specialist installers only.
CAUTION: The system is pressurised and connected to the electrical system
● Injuries due to water escaping under pressure.
● Risk of electric shock.
► Depressurise the product and disconnect it from mains prior to starting the
dismantling process.
1. Close the shut-off valve at the drinking water’s point of entry inside the house.
2. Open a water tap.
3. Wait for a few seconds.
» The pressure in the product and the pipe network is being relieved.
4. Close the water tap.
5. Disconnect the product from mains.
» The system is de-energised.
6. Separate the product from the connection hoses.
7. Separate the connection hoses from the connection block.
8. Dismantle the connection block.
9. Close the gap in your drinking water pipes, e.g. by using an adjusting piece (order
no.: 128 001), for instance.
11.2 Disposal
Keep a collecting vessel (e.g. a bucket) handy to catch escaping water.
Used electrical and electronic goods have to disposed of in an environmentally sound
manner with the respective, competent disposal facilities and specialist companies.
Do not dispose of the packaging, the products and/or accessories together with domestic
waste.
● Comply with the applicable national regulations for disposal.
● Make sure that the packaging, the product and the accessories are disposed of
properly.
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Page 63
12 Technical specifications
Technical specifications
Dimensions and weights
A System width [mm] 525
B System height [mm] 912
C System depth [mm] 580
D Connection height of control valve
(soft water; outlet)
E Connection height of control valve
(raw water; inlet)
F Height of safety overflow of brine tank [mm] 540
G Height with open lid [mm] 1290
H Installation length without screw connection [mm] 190
I Installation length with screw connection [mm] 271
Operating weight, approx. [kg] 145
Shipping weight, approx. [kg] 40
[mm] 480
[mm] 518
Connection data
Nominal connection diameter DN 25 (1" male thread)
Min. drain connection DN 50
Power supply [V]/[Hz] 100 – 240/50 – 60
Power input
Operation = max./standby with display, Wi-Fi and illuminated LED ring
switched off
Protection/Protection class IP54/
(system operation with protective
low voltage)
[W] 14 /< 1.8
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Page 64
Technical specifications
Performance data
Nominal pressure PN 10
Min./max. operating pressure (recommended) [bar] 2.0/8.0 (4.0)
Nominal flow while blending is closed, at a pressure loss of 1.0 bar, as
per DIN EN 14743
Nominal flow with blending open, at a pressure loss of 1.0 bar following
DIN 19636
(raw water hardness 20 °dH (35.6 °f, 3.56 mol/m³),
soft water hardness 8 °dH (14.2 °f, 1.42 mol/m³))
Nominal capacity (both exchangers) [m³ x °dH]
Capacity per kg of regeneration salt [mol/kg] 5.1
Regeneration time for complete regeneration (per exchanger) [min.] 30
Recommended replacement interval of adsorber elements, at the latest
after
Recommended replacement interval of adsorber elements, at the latest
after
Filling volumes and consumption data
Resin volume per exchanger [l] 3
Salt consumption per complete regeneration (per exchanger) [kg] 0.176
Max. capacity of brine tank [kg] 95
Salt consumption
per m³ and °dH
per m³ and °f
per m³ and mol
Max. flushing water flow [m³/h] 0.3
Total waste water volume per complete regeneration (per exchanger) [l] 31
General data
Suitable for homes of ... families (up to ... people) 1 – 2 (5)
Max. water temperature [°C] 30
Ambient temperature [°C] 5 – 40
Max. humidity of air (non-condensing) [%] 90
DVGW registration number Test pending
Order no. 525 450
[m³/h] 2.0
[m³/h] 2.4
2 x 5
[m³ x °f]
[mol]
[years] 2
[m³] 250
2 x 9
2 x 0.9
[kg/m³ x °dH]
[kg/m³ x °f]
[kg/mol]
0.035
0.020
0.196
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Page 65
13 Other information
13.1 Explanation of terminology
Drinking water is any water that is intended for use in the
domestic environment for drinking and all other food
preparation purposes, for personal hygiene and cleaning as
well as for cleaning objects that do not only temporarily
Drinking water
come into contact with foodstuffs or the human body.
Other information
Raw water
Raw water is the untreated water before it passes through
the filter.
Soft water
Soft water is the general term for softened water, and is also
referred to as softened or decalcified water.
Fully softened water
Regeneration water
Water with a residual hardness of 0 °dH (0 °f).
This water is saturated with calcium ions following
regeneration, and is flushed out of the system into the drain.
System capacity
Describes the quantity of fully softened water that the water
softener can create.
Turbine water meter
A very small turbine fitted in the system which transmits
pulses to a sensor by means of a magnet, thereby allowing
the water flow rate through the system to be measured.
13.2 Sodium content in the water
When softening water by 1 °dH (0.18 mmol/l), the sodium content increases by approx.
8.2 mg/l. Drinking water regulations in Germany specify that the sodium content of drinking
water is not allowed to exceed 200 mg/l. Select a soft water hardness with a sodium content
less than 200 mg/l.
The local water utility will inform you about the sodium content of your raw water.
Sample calculation:
Raw water hardness: 28 °dH (50 °f, 5 mmol/l)
Sodium content in the raw water: 10.5 mg/l
Admissible increase of the sodium content by softening:
● 200 mg/l - 10.5 mg/l = 189.5 mg/l
● 189.5 : 8.2 = 23 °dH (41 °f, 4,1 mmol/l)
The raw water hardness may be reduced from 28 °dH (50 °f, 5 mmol/l) to 5 °dH (9 °f,
0.9 mmol/l).
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Page 66
Other information
13.3 Hardness ranges
The hardness ranges were classified according to the German Act on Detergents and
Cleaning Agents published in 2007.
Hardness range °dH °fH
Soft < 8.4 < 15
Medium 8.4 – 14 15 – 25
Hard > 14 > 25
► When dosing cleaning agents, take account of the new hardness range of your
water.
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Page 67
14 Operation log
Water softener softliQ:PA20
Serial no.: ________________
Operation log
Commissioning
Customer
Name:
Address:
Installation/Accessories
Drinking water filter (make/type):
Drain connection acc. to DIN EN 1717 yes no
Floor drain available yes no
Safety device yes no
Regeneration water lifting system yes no
Make:
Dosing yes no
Active agent:
Operating values
Water pressure [bar]
Reading of residential water meter [m³]
Hardness unit [°dH] [°f] [mol/m³] [°e] [°ppm]
Raw water hardness (measured)
Raw water hardness (set)
Soft water hardness (measured)
Soft water hardness (set)
Remarks
Commissioning
Company:
Service technician:
Work time certificate (no.):
Date/signature:
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Page 68
Operation log
1st maintenance
Operating values
Raw water hardness measured/set /
Soft water hardness measured/set /
Soft water hardness 0 °dH test (section 1) OK
Soft water hardness 0 °dH test (section 2) OK
Operating pressure [bar]
Reading of residential water meter [m³]
Soft water meter reading (info level 3) [m³]
Regeneration water meter reading (info level 3)
Raw water volume blending (hygienically treated, non-softened water) (code 005) [m³]
Hose connections checked for leaks and damage
Cables checked for damage and firm seating
Salt tablets checked for cleanliness
Brine tank cleaned
Brine valve level electrodes cleaned/checked
Maintenance work per section
Soft water meter for pulse emission (Code 005)
Injectors and injector sieves checked and cleaned
Brine filling orifices in brine connection angles checked
Reference positions moved to manually (code 005)
Manual regenerations released
Suction power of injectors checked during salting: 0.1 l in 60 – 120 s
Chlorine currents checked during salting (Code 245: regeneration step 2)
Regeneration water meter checked for pulse emission during backwash (Code 005)
Control valves at the drain outlet checked for leaks in operating position
Filling and suction hoses to brine valves checked for leaks
Adsorber element and seal renewed
Flushing water hose checked for leaks during operation
Final maintenance work OK
Maintenance interval reset
Remarks
time
Er Date,
time
Er Date,
OK
Section 1
time
OK
Section 2
Performed by
Company:
Service technician:
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Page 69
Operation log
2nd maintenance
Operating values
Raw water hardness measured/set /
Soft water hardness measured/set /
Soft water hardness 0 °dH test (section 1) OK
Soft water hardness 0 °dH test (section 2) OK
Operating pressure [bar]
Reading of residential water meter [m³]
Soft water meter reading (info level 3) [m³]
Regeneration water meter reading (info level 3)
Raw water volume blending (hygienically treated, non-softened water) (code 005) [m³]
Hose connections checked for leaks and damage
Cables checked for damage and firm seating
Salt tablets checked for cleanliness
Brine tank cleaned
Brine valve level electrodes cleaned/checked
Maintenance work per section
Soft water meter for pulse emission (Code 005)
Injectors and injector sieves checked and cleaned
Brine filling orifices in brine connection angles checked
Reference positions moved to manually (code 005)
Manual regenerations released
Suction power of injectors checked during salting: 0.1 l in 60 – 120 s
Chlorine currents checked during salting (Code 245: regeneration step 2)
Regeneration water meter checked for pulse emission during backwash (Code 005)
Control valves at the drain outlet checked for leaks in operating position
Filling and suction hoses to brine valves checked for leaks
Adsorber element and seal renewed
Flushing water hose checked for leaks during operation
Final maintenance work OK
Maintenance interval reset
Remarks
time
Er Date,
time
Er Date,
OK
Section 1
time
OK
Section 2
Performed by
Company:
Service technician:
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Page 70
Operation log
3rd maintenance
Operating values
Raw water hardness measured/set /
Soft water hardness measured/set /
Soft water hardness 0 °dH test (section 1) OK
Soft water hardness 0 °dH test (section 2) OK
Operating pressure [bar]
Reading of residential water meter [m³]
Soft water meter reading (info level 3) [m³]
Regeneration water meter reading (info level 3)
Raw water volume blending (hygienically treated, non-softened water) (code 005) [m³]
Hose connections checked for leaks and damage
Cables checked for damage and firm seating
Salt tablets checked for cleanliness
Brine tank cleaned
Brine valve level electrodes cleaned/checked
Maintenance work per section
Soft water meter for pulse emission (Code 005)
Injectors and injector sieves checked and cleaned
Brine filling orifices in brine connection angles checked
Reference positions moved to manually (code 005)
Manual regenerations released
Suction power of injectors checked during salting: 0.1 l in 60 – 120 s
Chlorine currents checked during salting (Code 245: regeneration step 2)
Regeneration water meter checked for pulse emission during backwash (Code 005)
Control valves at the drain outlet checked for leaks in operating position
Filling and suction hoses to brine valves checked for leaks
Adsorber element and seal renewed
Flushing water hose checked for leaks during operation
Final maintenance work OK
Maintenance interval reset
Remarks
time
Er Date,
time
Er Date,
OK
Section 1
time
OK
Section 2
Performed by
Company:
Service technician:
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Page 71
Operation log
4th maintenance
Operating values
Raw water hardness measured/set /
Soft water hardness measured/set /
Soft water hardness 0 °dH test (section 1) OK
Soft water hardness 0 °dH test (section 2) OK
Operating pressure [bar]
Reading of residential water meter [m³]
Soft water meter reading (info level 3) [m³]
Regeneration water meter reading (info level 3)
Raw water volume blending (hygienically treated, non-softened water) (code 005) [m³]
Hose connections checked for leaks and damage
Cables checked for damage and firm seating
Salt tablets checked for cleanliness
Brine tank cleaned
Brine valve level electrodes cleaned/checked
Maintenance work per section
Soft water meter for pulse emission (Code 005)
Injectors and injector sieves checked and cleaned
Brine filling orifices in brine connection angles checked
Reference positions moved to manually (code 005)
Manual regenerations released
Suction power of injectors checked during salting: 0.1 l in 60 – 120 s
Chlorine currents checked during salting (Code 245: regeneration step 2)
Regeneration water meter checked for pulse emission during backwash (Code 005)
Control valves at the drain outlet checked for leaks in operating position
Filling and suction hoses to brine valves checked for leaks
Adsorber element and seal renewed
Flushing water hose checked for leaks during operation
Final maintenance work OK
Maintenance interval reset
Remarks
time
Er Date,
time
Er Date,
OK
Section 1
time
OK
Section 2
Performed by
Company:
Service technician:
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Page 72
Operation log
5th maintenance
Operating values
Raw water hardness measured/set /
Soft water hardness measured/set /
Soft water hardness 0 °dH test (section 1) OK
Soft water hardness 0 °dH test (section 2) OK
Operating pressure [bar]
Reading of residential water meter [m³]
Soft water meter reading (info level 3) [m³]
Regeneration water meter reading (info level 3)
Raw water volume blending (hygienically treated, non-softened water) (code 005) [m³]
Hose connections checked for leaks and damage
Cables checked for damage and firm seating
Salt tablets checked for cleanliness
Brine tank cleaned
Brine valve level electrodes cleaned/checked
Maintenance work per section
Soft water meter for pulse emission (Code 005)
Injectors and injector sieves checked and cleaned
Brine filling orifices in brine connection angles checked
Reference positions moved to manually (code 005)
Manual regenerations released
Suction power of injectors checked during salting: 0.1 l in 60 – 120 s
Chlorine currents checked during salting (Code 245: regeneration step 2)
Regeneration water meter checked for pulse emission during backwash (Code 005)
Control valves at the drain outlet checked for leaks in operating position
Filling and suction hoses to brine valves checked for leaks
Adsorber element and seal renewed
Flushing water hose checked for leaks during operation
Final maintenance work OK
Maintenance interval reset
Remarks
time
Er Date,
time
Er Date,
OK
Section 1
time
OK
Section 2
Performed by
Company:
Service technician:
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Page 73
EC Declaration of Conformity
EC Declaration of Conformity
In accordance with the EU Low-Voltage Directive 2014/35/EU, Appendix IV
This is to certify that the system designated below meets the safety and health requirements of the
applicable European guidelines in terms of its design, construction and execution.
This certificate will become invalid if the system is modified in a way not approved by us.
Water softener softliQ:PA
System no.: Refer to type designation plate
The aforementioned system also complies with the following directives and provisions:
• EMC (2014/30/EU)
The following harmonised standards have been applied:
• DIN EN 61000-6-2:2006-03 • DIN EN 61000-6-3:2011-09
The following national standards and regulations have been applied:
• DIN EN 14743:2007-09
Responsible for documentation: Dipl.-Ing. (FH) Markus Pöpperl
Manufacturer Grünbeck Wasseraufbereitung GmbH
Josef-Grünbeck-Str. 1
89420 Hoechstaedt
Germany
Hoechstaedt, 24.04.2017
Dipl. Ing. (FH) Markus Pöpperl
Head of Department for Product Implementation and Product Launch